Digital communications officer jobs

Purpose
The Marketing Assistant is a varied role, working primarily in our Supporter Relations team, but also supporting other areas of the Fundraising and Communications team.
The primary focus of this position is to provide an excellent customer experience for CBM supporters so that every interaction is carried out with excellence, integrity and efficiency. This will help to create and be part of a supporter experience that develops and maintains long-term relationships with dedicated individuals and churches across the UK. The Marketing Assistant will ensure supporters feel valued and engaged with CBMs work.

On a day-to-day basis the position holder will be engaging with supporters by phone, email and writing, in responding to a wide range of enquiries, and carrying out administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials.

The successful applicant requires strong written and verbal communication skills, as well as confidence to make outbound phone calls to build relationships, thank supporters, to share updates on our work, and ask for donations to build relationships, grow supporter engagement and maximise long-term income.
The position is part of a dedicated and enthusiastic Fundraising and Communications team, and part of this role is to provide additional administrative support to the wider team, specifically in areas such as 121 supporter communications to fundraisers doing events, churches, and legacy and in memoriam supporters.

Key Responsibilities
1. Inbound enquiries (40%)
Respond to the needs of CBM supporters and the public through the handling of inbound calls and emails in a prompt, professional, and courteous manner.

This includes:
a. Taking and processing donations over the telephone.
b. Handling requests, feedback and complaints in a respectful and timely manner, and offering solutions when appropriate.
c. Updating supporter records on the Customer Relationship Management system (currently Salesforce) and carrying out mail or email follow-up when required.
d. Responding to emails in the giving inbox, directing queries appropriately and maintaining organised records of communication.
e. Co-ordinating and responding to comments made on CBM’s social media platforms.

2. Outbound 121 communications (30%):
Carry out outbound calls to potential and existing supporters to inspire donations and explain over the telephone how support will transform lives, following set briefs and guidelines, but when applicable engaging supporters in conversation in a non-scripted approach. This includes:
a. Regular outbound calls and emails include thanking and stewardship communications, asking for support by Direct Debit, clarifying Gift Aid statuses, and discussing the possibility of supporting the charity in a Will.
b. Update the outcome of calls on supporter records on the CRM system.
c. Process donations made over the phone, carrying out mail or email follow-up when required, using existing materials and letter templates.
d. Refer follow up actions that are outside of the team’s remit to the relevant team or individual.
e. Contribute to the creation and development of guidelines for in- and out-bound telephone conversations.

3. Additional administrative duties (30%):
Perform a variety of other administrative tasks to support the wider fundraising team:
a. Data inputting, preparation and reports.
b. Updating and proofing fundraising materials.
c. Supporting speaker and church coordination when required.
d. Co-ordinating the stock and the distribution of supporter materials and fundraiser resources.
e. Mailing out church packs, thank you letters, and personalised communications, such as handwritten cards.
f. Liaise with colleagues and attend meetings to ensure up-to-date knowledge of CBM’s work.
g. Help develop a culture of enthusiasm and success, which reflects the ambitions of CBM.

Full time 37 hours, permanent position
Salary in the range £56,869 - £69,506 per annum

Based in Reading -  hybrid working available (1-2 days in the office)

About us

PACT is a supportive and respectful charity where people are genuinely passionate about what we do and are at the heart of everything we can achieve together. 

We change lives by building and nurturing adoptive families and empowering women, children and parents to rebuild after trauma and embrace a positive future.

Established in 1911, we are now one of the UK’s leading charities in its field dedicated to finding secure and loving families for children waiting to be adopted, continued support through therapeutic services, supporting and empowering women facing multiple disadvantages and the recovery of children affected by domestic abuse.

The role

We are looking for an experienced Head of People and Operations who is passionate about our work and who will flourish in a values-based culture founded on professionalism, positivity, innovation and a genuine desire to help others.

Reporting to the Chief Executive Officer and a member of the Senior Management team, this is a key role that leads a dedicated team responsible for ensuring that the charity has exceptional people and providing them with the necessary resources and equipment to excel in their roles and thrive.

Committed to delivering excellence, you will seek opportunities to enhance the services you and the team provide across the charity and will be a champion for people’s wellbeing and a culture of inclusion.

About you

To flourish in this role, you will need to be a confident and trusted CIPD qualified practitioner, who has significant experience of working in a generalist HR role at a senior management level.  You will need excellent knowledge and practical application of employment legislation.

A skilled and considerate communicator, you will enjoy managing, motivating and coaching others as well as working collaboratively to find pragmatic solutions to issues and challenges. 

Given the size of the charity and the team, you will be comfortable in a dynamic role where no day is the same; moving easily from strategic to operational tasks and ways of working. 

Whilst you do not need to be an expert in offices services and facilities and IT systems and applications, a general understanding and desire to learn would be an advantage.

If this sounds like you then visit our website and apply today to join an amazing organisation and be part of something that is truly special. You will also find contact details on our website for an informal discussion about the role.

Closing date: noon, Wednesday 30 April 2025

Interview dates: Monday 12 May, Wednesday 14 May and Tuesday 20 May 2025.

Other roles you may have experience of could include: Head of Human Resources, Senior Human Resources Business Partner, Senior HR Manager, HR Consultant, Head of Operations, Head of Support Services

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

We’re looking for a Head of Volunteering Development to lead and inspire new approaches to social action in Somerset.

We are seeking someone who is passionate about volunteering and the huge benefits it can bring for individuals and community organisations. You will explore new and innovative ways of working that help ensure volunteering is accessible to all, well supported, and provides a positive experience for everyone. In addition, you will build strong partnerships across the voluntary, community, faith and social enterprise (VCFSE) sector to help bring this vision to life.

Key responsibilities include:

• Engaging with partners, stakeholders and the wider VCFSE sector and build strong relationships to develop and implement a Somerset Vision for Volunteering
• Working with partners across the health system to deliver the Volunteer for Health programme, an initiative that seeks to develop volunteering infrastructure to support health and wellbeing outcomes
• Identifying and developing training support Volunteer Coordinators and Managers so volunteers feel supported
• Working with grassroots community groups to co-produce ways to enable place-based volunteer engagement
• Developing and implement innovative ways to engage new and returning volunteers and address barriers that exist
• Developing and growing our Volunteer Coordinators Forum; a network that allows shared learning, networking and best practice
• Working with the wider Spark Somerset team to develop our digital volunteering platform, Spark a Change, that matches residents of Somerset to a range of volunteering opportunities
• Collect and use a range of quantitative and qualitative data to demonstrate impact and champion the value of volunteering

You’ll bring experience in developing and delivering volunteer opportunities, a strong understanding of the local and national volunteering landscape, excellent communication and partnership-building skills, and the ability to work creatively and independently in a fast-paced environment.

In return, we offer flexible, hybrid working options, a free Employee Assistance Programme, and up to 7.5 hours of volunteering leave per year.

This is a full time role, although we welcome applicants seeking part time or flexible working. The annual salary is £36-£38k (full time equivalent and dependent upon experience).

For further information about the position and who we’re looking for, or to apply, please visit our website.

Grade: 1- Senior Leadership Team/Senior Specialist

Contract type: Permanent

Hours: Full time. 37.5 hours/week.

Responsible to: Deputy Director of Fundraising

Direct reports: Community & Events Manager, Retention Manager, Acquisition Manager, Legacy Marketing Manager, International Relationship Manager.

Location: HQ in Truro, Cornwall (Hybrid) or Remote (UK only)

Travel: Required to attend donor or team conferences/meetings up to 4 times a year. Travel to HQ in Truro, Cornwall, approx. 4 x per year.

Main role and responsibilities

As the driving force behind our UK public fundraising and international giving network— including our 13 incredible ShelterBox affiliates — this role represents a unique opportunity to shape and elevate our fundraising strategy. It's about inspiring leadership, strategic innovation, and maximising every opportunity to grow support for our work.

ShelterBox is entering an exciting phase of public fundraising investment. As we focus on improving our audience focus and scaling our evergreen acquisition, we need an agile, learning focused leader to head up this successful team. As Head of Supporter Engagement, you will lead the development and execution of our fundraising strategy across key disciplines, including Individual Giving (Retention and Acquisition), Legacies, Community Fundraising, and International Giving.

Through an audience-first mindset, optimised supporter journeys, and high-performing, integrated campaigns, you will drive growth in sustainable, unrestricted income. In moments of major disaster, you’ll maximise giving, ensuring our lifesaving aid gets to where it needs to be.

Reporting to the Deputy Director of Fundraising, this leadership role is pivotal to our success. You’ll be a key member of the ShelterBox senior leadership team, contributing not just to the FundComms directorate but to the wider organisation. With an innovative and collaborative mindset, and the ability to cultivate strong stakeholder relationships, you’ll unlock new opportunities and help take our impact to the next level.

Who are we looking for?

We need an inspiring leader with a proven track record in public fundraising. Someone who will thrive when shaping strategy, and who can collaborate to create brilliance and empower your teams to innovate.You will cultivate a high performing team through a period of change as we test and learn our way into a multi-channel multi-product portfolio, driven by a lifetime value methodology. Vitally, you will think as much of our donors as we do.

If you are a self-starter who thrives in a fast-paced environment, managing multiple deadlines while working closely with colleagues to achieve transformative outcomes, this is your chance to make a significant impact. Experience in a public fundraising leadership role within the charity sector is essential, along with a deep understanding of contemporary fundraising trends and how to apply them effectively.

Join an ambitious, supportive team dedicated to ensuring that no one goes without shelter after disaster.

 Duties will include but not be limited to:

 - Develop and implement an ambitious public fundraising strategy for UK audiences and lead our international giving strategy, in line with ShelterBox’s overarching objectives.  

· Know your audience and your market. Drive income growth, retention, and acquisition through compelling campaigns and exceptional supporter journeys.

· Ensure a diverse and impactful portfolio of fundraising products, fostering innovation and optimisation.

· Oversee the rollout and optimisation of our Gifts in Wills strategy, embedding legacy giving as a fundamental part of our fundraising culture.

· Work collaboratively with the Digital Team to maximise digital channels for supporter engagement and acquisition, and scaling evergreen digital ad campaigns to boost income.

· Lead major disaster public fundraising appeals.

· Strengthen engagement and growth across our global affiliate network, and help shape the future of international giving.

· Work with the Community & Events Team to enhance our relationship-driven approach, building inspiring supporter journeys and compelling propositions, and maximising our work across Rotary Clubs and Districts.

· Partner with the Head of Fundraising Operations to identify system improvements that enhance our audience understanding to drive income growth and supporter experience.

· Use data and insights to drive strategic decision-making and performance optimisation.

· Work closely with the Head of Philanthropy & Partnerships to identify opportunities to collaborate and to feed a pipeline of high-level support.

· Lead and inspire a talented team, setting clear objectives and fostering a culture of excellence.

· Manage financial processes, budgeting, and reporting with precision and accountability.

· Represent ShelterBox as required and always work in line with our aims and values.

· Adapt to major disaster situations, occasionally working evenings and weekends at short notice.

· Other duties as may be assigned by your line management.

 Interviews are due to commence from 14th May on Teams.

Founded in 1685, the Royal Dragoon Guards (RDG) is an armoured cavalry regiment based in Warminster, Wiltshire The Regiment has a rich history, with strong historical roots in Ireland and Yorkshire. From the Battle of Waterloo, to firing the first and last shots of the First World War, to landing the first tanks in Normandy on D Day, to operating in the Iraq and Afghanistan conflicts, the Regiment has always played a central role at the heart of the British Army.

We are looking for a talented individual to join the Royal Dragoon Guards as our Head of Engagement and Fundraising. In this pivotal role, you will drive engagement, communications and fundraising activity across the regimental family of around 15,000 soldiers, veterans and their families, with the aim of supporting our regimental mission and enhancing our charitable activities. If you are passionate about communications and fundraising, and dedicated to serving our regimental family, we want you on our team.

About the Role

Reporting to the Regimental Secretary, you will be responsible for designing and delivering engagement, communications and fundraising strategies that resonate with serving soldiers and officers, veterans and their families, as well as with external supporters such as corporate partners, trusts, and the general public. Your leadership will be crucial in fostering strong relationships and generating income for the Regimental Charity, ensuring we meet the core objectives of our Regiment.

Key Accountabilities

•  Develop and implement a comprehensive communications plan tailored to our regimental family and supporters.
• Develop and use multiple communications channels including website, social media (Instagram, Facebook, etc.), digital newsletters, events, media, and direct communications to increase engagement and awareness.
• Create and execute a robust fundraising plan with a focus on individual giving (including legacies), major donors, trusts, and corporate partnerships.
• Build and nurture strong, systematic relationships with donors and supporters, ensuring ongoing commitment and loyalty.
• Act as the public face of the Regiment, effectively communicating our mission, impact and fundraising needs at public events, conferences, and in media engagements.
• Develop systems, processes, and policies that underpin an efficient fundraising operation, including the implementation and management of a state-of-the-art CRM system for accurate supporter data.

Who We Are Looking For

We are seeking a hands-on, creative and strategic professional with a proven track record in communications, engagement and fundraising, and a strong empathy and affiliation with the work of the British Army. We are a small team, so you need to be able to think strategically but be hands-on in implementation. If you thrive in a military mission-driven environment and are eager to make a tangible difference in supporting our regiment and its legacy, you might be the perfect fit.

This role offers an exceptional opportunity to serve at the heart of a distinguished regiment and military charity. Your efforts will fortify engagement within our regiment, while driving the long-term success and sustainability of our charitable endeavours.

Please email applications by clicking the apply button. Applications close 12th May

Location: Home-based in the UK, with regular national and international travel

Contract: 2 years with the possibility of extension dependent on continuation of funding.

Reporting to: Chief Operating Officer

Salary: £65,000 to £70,000.

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.

WeProtect Global Alliance will not be responding to expressions of interest or applications sent by third parties (agencies, brokers or recruitment specialists).

We require a highly skilled and motivated individual who has strong ethical standards and demonstrable commitment to the values of WeProtect Global Alliance to help plan, coordinate, implement and track our existing and new global strategy to ensure that our members collectively work together to create a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

The successful candidate will demonstrate considerable professional experience in a comparable role and a genuine passion for child protection. They will have a strong track record in developing, harnessing and deploying policy and research outputs to support and collaborate with the WeProtect Global Alliance community to develop real world solutions to make the digital world safer for children and young people across the globe.

Politically, commercially and financially astute, you will have a broad range of skills. You will be able to build relationships and work effectively with a broad range of global partners (who often hold competing views and opinions). You will confidently and comfortably support often ambiguous and sensitive negotiations with diverse stakeholders as we develop and implement the organisation’s new global strategy.

You will be able to focus on both the detail and the bigger picture in a complex policy and legislative landscape and be an inspirational and supportive team player who will live our values, shine confidently as a key member of the senior management team, be a role model to our brilliant research manager and policy manager and ambassador when engaging with members and external partners.

If working on strategy, research and policy, combined with our mission of making the digital world free of harm for children and young people, motivate you to come to work and give your best every day, then this is the place for you and we cannot wait to welcome you!

About WeProtect Global Alliance 

The online world was not created with children in mind and can be unsafe for children and young people to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.

Our Alliance’s geographical reach is unprecedented: 103 governments are members along with 82 private sector companies, 126 civil society organisations and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on the WeProtect Global Alliance website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is overseen by an influential Global Policy Board that the Head of Strategy will work collaboratively with to ensure the Alliance members remain impact and child centred.

Job description

Overall purpose of role

As the WeProtect Global Alliance Head of Strategy, you will lead a small team to build a global network, evidence base and policy portfolio to guide and drive the implementation of our Strategy and mission targets. Your team will provide high level analysis and ask critical questions, supporting the Alliance to identify immediate and emerging issues which may require investigation or exploration, support the Policy Board, Executive Team, Head of Members and Head of Development to navigate key strategic decisions.

You will also work closely with the Head of Members and Head of Development to support the development of new ways of working to harness Alliance members and broader community of practice to understand our collective impact and ensure our secretariat, members and broader organization actively remain relevant and focused on delivering our mission and strategic objectives. 

You will lead the WeProtect Global Alliance Research and Policy work, with key accountability for the following outcomes:

· Work with the Executive Team and Policy Board to implement the existing WeProtect Global Alliance strategy and ensure the forthcoming strategy remains targeted and focused on achieving the Alliance’s global ambition.

· Work with the Executive Team and Policy Board to develop and implement the WeProtect Global Alliance approach, strategy and operational targets on participation and engagement.

· Collaborate with the Head of Members, the Head of Development and MEL lead to collectively build, maintain and oversee our theory of change and operational model to ensure our Strategy remains impactful and has real world impact on the lives of children and young people.

· Provide inspirational leadership and empower our Policy Manager and Research Manager to pro-actively deliver a portfolio of work that will raise the profile of our mission and shift the needle on governmental, public and private sector agencies approaches to child protection and safety in the digital world. This includes overseeing the production of the WeProtect Global Alliance biennial Global Threat Assessment, Model National Response and Global Strategic Response.

· Build and maintain meaningful engagement with a broad range of external stakeholders across the public, private and third sector (including government agencies, advocacy communities, specialist tech and civil society organisations) across the globe to deliver the WeProtect Global Alliance strategic mission.

· Play an active role in building the operational resilience, financial sustainability and compliance capability and capacity of the Secretariat to provide a world class service to our members and Board to ensure WeProtect Global Alliance remains focused on creating a world where children and young people can access and participate in the digital world free from harm, sexual abuse and sexual exploitation.

Key Responsibilities

1. To lead the Strategy team, ensuring the research and policy portfolios are informed by best practice to achieve our mission, vision and embody our values.  This includes working across the Secretariat to deliver the existing strategy and collaborate with Executive Team to develop and implement our new strategy.

2. To be a thought leader, keep abreast of external trends and developments and changing circumstances to ensure the WeProtect Global Alliance Strategy remains relevant, targeted and focused on improving outcomes for children and young people in a rapidly changing legislative, operational and technology landscape.

3. To be accountable for strategy, research, policy and cross organisational projects and work streams.  This includes planning and organising relevant performance and delivery areas, being mindful of cross-cutting impacts and priorities.

4. To be accountable for the commissioning, delivery and impact of strategic projects, ensuring they are led and informed by participatory and advocacy principles to reflect the diversity of our membership, embed lived experience, and deliver the WeProtect Global Alliance mission.

5. To ensure the continuous development and effective delivery of the WeProtect Global Alliance Strategy in a fast paced, politically sensitive and rapidly changing external environment, including participating in and leading (where relevant) annual business planning, forecasting, setting, monitoring, reviewing and reporting on budgets and relevant donor requirements to support effective decision making throughout the year.

6. To provide exemplary leadership and line management to staff, including appraisals, supervision, team meetings, delegating, managing, engaging, developing and supporting staff to be the best they can be and achieve our strategic objectives in accordance with our vision and values.

7. Lead and develop effective working relationships with external partners, stakeholders, members and staff to maximise the collective impact of WeProtect Global Alliance (governmental, public, private, civil society and advocacy communities).

8. To take accountability for preparing papers, reports and presentations for internal and external meetings including senior management meetings, executive team, trustee, board and reference groups meetings. To attend, chair, and contribute to meetings, briefings, reviews, due diligence and auditing and compliance activities.

9. Represent the Executive Director and the Chief Operating Officer at internal and external events, share peer responsibility for problem solving challenges, creating a ‘one team’ approach to delivery and deputising were appropriate.

10. To be an ambassador, spokesperson and representative of WeProtect Global Alliance Secretariat at external events.

Expectations

As a member of the Senior Management Team (SMT) you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we develop the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.

As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective.  We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

1. To attend and contribute to meetings, training and other events as required.

2. To actively participate in our supervision and appraisal process.

3. To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

4. To travel to meetings and fora which may require the need to work unsociable hours e.g. attending evening or weekend meetings.

5. To adhere to relevant legal and statutory requirements including Data Protection Act and the Health and Safety at Work Act.

6. To use WeProtect Global Alliance resources responsibly.

Person Specification

Essential criteria

Experience

1. Significant senior experience and demonstrable record leading a Strategy Team to deliver an ambitious child centred mission on the global stage.

2. Outstanding leadership and team management experience, including experience coaching and line managing direct reports.

3. Demonstrable effective influencing and negotiation skills and political judgment with a proven track record building productive and impactful professional relationship and partnerships with a wide range of individuals and organisations.

4. Demonstrable experience leading change and transformation with demonstrable qualities as a change agent. 

5. Demonstrable senior management level experience in project management, financial, donor and budget management, monitoring, evaluation and lesson learning across the fields of strategy, research and policy.

6. Significant experience commissioning high quality, high value research and policy projects and able to demonstrate the use of insights in long term planning and impact frameworks.

Skills

1. Outstanding communication skills and ability to effectively engage and build meaningful relationships with internal and external staff and stakeholders at all levels.

2. Outstanding self-management skills to work independently, autonomously and as part of a team, using own initiative and being flexible and adaptable to deliver as ‘one team’.

3. Excellent IT, project management, financial management and donor engagement skills.

4. Demonstrable excellent planning and organisation skills to deliver work to agreed timescales and standards.

Knowledge

1. Knowledge and understanding of WeProtect Global Alliance mission, vision, values and ambition and how it applies to this post.

2. Knowledge and understanding of a child centred approach to participation, advocacy and EDI and how it applies to this post, with a focus on embedding effective policies and processes.

3. Awareness of global child protection policies and procedures within the digital arena and a genuine passion for child protection.

Other

1. A willingness to travel and work unsocial hours (time in lieu can be claimed)

2. Commitment to your own continuing professional and personal development

3. To uphold high standards of work, standards and conduct in line with WeProtect Global Alliance values.

Diversity, inclusion and equity

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups. 

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check. 

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are: 

· Empowerment – collaboration, innovation, challenge

· Accountability – responsibility, delivery, safeguarding

· Respect – honesty, feedback, inclusion

Capital Project Manager – St George the Martyr, Bloomsbury
Salary: £50,000 p.a.
Contract: Fixed term to May 2027 (potential to extend)
Location: Hybrid – based at St George the Martyr, Queen Square, 3 days per week
Hours: Full-time (35 hours/week)
Annual Leave: 25 days + public holidays
Pension: Employer contribution of 3%

St George the Martyr, is an architecturally significant Grade II* listed church in Bloomsbury and an important part of London's Georgian and Victorian Heritage. We are seeking an experienced and highly motivated Capital Project Manager to lead the Development Stage of a major conservation and improvement project funded by the National Lottery Heritage Fund. This is a unique opportunity to shape the future of one of London’s most important historic churches and play a key role in its restoration and renewal.

About the Role
As a Client Project Manager, you will play a key role in the delivery of our vision for the future of St George the Martyr, including saving the church, classed as Heritage at Risk, and creating a welcoming, active and inclusive church that engages people traditionally under-served by heritage. You will be responsible for managing and coordinating all areas of the PCC’s activity in the Development Stage of the capital project, supporting a team of specialist consultants and the Design Team. Working closely with the Rector and Project Board, you will lead the internal and external project team, ensuring the Client’s interests are represented throughout.

About You

Key responsibilities include:

• Leading and managing all aspects of the capital project on behalf of the client.
• Coordinating and procuring the multi-disciplinary project team and consultants.
• Managing the project budget, reporting to funders, and ensuring compliance with funding agreements.
• Acting as the key liaison with stakeholders, funders, and the Project Board.
• Overseeing design development, procurement, risk, and programme delivery.

You will need:

• Strong project management skills, ideally with a recognised qualification (e.g., APM, RICS, PRINCE2).
• Experience delivering multi-million-pound, heritage-focused capital projects.
• Understanding of heritage and faith sectors, particularly Church of England contexts.
• Excellent communication, stakeholder engagement and facilitation skills.
• A strong commitment to inclusion and community involvement.

For a full understanding of the role and responsibilities, please see the job description.

We are an equal opportunities employer and welcome applications from all suitably qualified individuals

Position: Director of Engagement
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: £73,653 per annum plus excellent benefits
Salary Band: Band 5

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

It is a very exciting time to join the MS Society as Director of Engagement a brand-new role in the organisation. We are implementing an ambitious cross-organisational transformation programme.  And we have just started a new 2025-29 strategy. Engagement is at the heart of both.

Engagement is everything. We define engagement as any interaction anyone has with the MS Society. We need to grow the audience we engage with. And deepen our audience relationships through engagement.  Growing and deepening engagement with all our audiences will enable us to deliver transformational impact for the MS Community. And contribute to our ultimate vision of a world free from MS.

We are looking for someone to provide strategic and thought leadership to engagement.  Someone who can work collaboratively across the organisation to lead and drive forward our ambition for engagement.

You will have significant experience of leading strategic engagement and customer experience to a complex multi-audience landscape within a complex cross-organisational operating model.  And be able to provide sector-leading thought-leadership and strategic expertise within engagement and customer experience.

You will have proven experience of delivering significant and sustainable business benefits through change programmes. And deep and broad experience of brand, marketing, digital and content.

You will have experience in understanding complex and wide-ranging external trends, taking the lead development of relevant cross-organisational strategic responses.  And significant experience of cross-functional and cross-organisational strategic leadership.

Closing date for applications: 9:00 am Monday 12 May 2025
Anticipated interview dates:
First interviews: Tuesday 27 May or Wednesday 28 May
Second interviews: Wednesday 4 June or Friday 6 June

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About the role

As one of two Regional Programmes Manager, you’ll inspire and lead a team of Senior Programmes Officers and Kinship Family Workers to effectively deliver high quality support services for kinship families across Greater London, the South of England and the Midlands.

You’ll do this by working in close collaboration with local authority teams who have commissioned our services and other funders where appropriate.

You’ll have accountability and ownership for ensuring we deliver impactful services for kinship carers and that we meet targets for our commissioned services. Working collaboratively with our other managers in other services, you’ll ensure we’re delivering high impact programmes.

You’ll ensure your team have real clarity and direction on their role and responsibilities - encouraging curiosity, learning and solutions-focused thinking. As a leader in the organisation, you are a key model for the team.

Your team will deliver the following programmes:

• Kinship Connected – in-person one-to-one support and support groups in the community
• Kinship Reach – remote one-to-one support and virtual support groups
• Kinship Ready – online workshops to prepare new and prospective special guardians for their role, as well as wraparound one-to-one support (in one local authority)

You will also manage a new role of Grants Officer - London, funded by the Aviva Foundation.

As one of our deputy safeguarding leads, you’ll be part of our key safeguarding structure.  This means you’ll take ownership to make sure our people feel confident and well supported to demonstrate best practice and making sure safeguarding is everyone’s responsibility.

Key responsibilities include:

• Oversee the day-to-day running of programmes, supporting mostly home-based Senior Programmes Workers and Kinship Family Workers to ensure high quality, consistent and impactful programme delivery.

• Meet performance targets as directed.

• Create and keep developing processes and systems which support consistency across all programmes, ensuring good quality documentation and manualisation on Notion.so

• Develop quality assurance frameworks with other service managers and directors.

• Support your team to establish and deliver in-person and virtual peer support groups regionally and generate engagement with kinship carers.

• Line management and supervision of Senior Programmes Workers and Kinship Family Workers as required.

• Actively encourage personal development and support staff to deliver key targets and outcomes and ensure high levels of wellbeing.

• Work with the Director of Services and Digital, Head of Programmes and the Business Development team to develop proposals and present to local authorities to secure commissions.

• Manage the delivery of commissioned contracts through collaborative relationships with local authorities, ensuring targets are met.

• Manage the programmes and services within budget, in accordance with Kinship’s financial procedures and ensure the reporting of progress in line with funder requirements.

• Work actively and positively with other managers within Kinship to ensure sharing of best practice, problem solving, relevant connections and consistency of delivery across England and Wales.

• Act as a deputy safeguarding lead at Kinship

Essential requirements include:

• Substantial experience in managing a regional service or programme with high quality outputs (national experience desirable but not essential).
• Substantial experience of managing, developing and evaluating effective and innovative services for families experiencing crisis and experience in reaching ‘hidden communities’ and a commitment to equity, diversity and inclusion.
• Experience of leading and managing continuous improvement in changing contexts.
• Experience of governance and managing risk on high profile service delivery.
• Experience of ensuring that services are designed and led with user needs at the heart, ensuring that the voices of our kinship carers inform ongoing design and development of our programmes.
• High quality digital and data literacy and using technology to help us to be better in our processes. You’ll have to own Salesforce and be a massive champion for the team. You will be accountable for ensuring they use it well.
• Substantial experience of leading high-performing service teams including managing wellbeing, development and performance.

How to apply

In place of a cover letter, you will be asked to answer the following five questions, alongside providing your CV. Please keep your answers to a maximum of 250 words.

1. Tell us why you’re interested in working for Kinship in this role and what experience you bring that would make you successful? This is an opportunity to tell us about you, your experience and your values.
2. Please give an example where you have managed a successful regional programme or service (this could also be national). Please include scale, key performance indicators and outcome. What made it a success?
3. What makes you a great team manager? Give one example of how you have supported teams and individuals to flourish and one example when you have had to step in to address behaviour or performance issues. (This is an opportunity to share your enthusiasm for supporting others to develop and deliver to a high standard. You can share evidence of how your approach has worked and how you’ve tackled challenges and difficult conversations along the way).
4. Quality assurance and consistency is key to making sure our programmes deliver impact for our kinship carers. This includes ensuring your team are following processes, using our case management system effectively and have the tolls to do their role. Please describe how you would approach this at Kinship using a previous example.
5. In this role you will be a deputy safeguarding lead at Kinship. This is a key role, the lives of kinship carers are incredibly complex.  Give one example of a safeguarding situation that required your response in a previous role. Explain what your rationale and thought process was. How did you hold appropriate boundaries and progress actions to effectively safeguard vulnerable children and adults?

Key Dates

• Application deadline: Wednesday 30 April, 9am
• First interview: Online – Tuesday 6 May
• Second interview: In person (Vauxhall, London) – Tuesday 13 May (travel expenses covered if required)

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.

We are made by and for our community of kinship carers. Like family, relationships run deep. And we hear their experiences; for too long they have been isolated without the help they need.

We support, advise and inform kinship carers. Connecting them so they feel empowered. Because a child needs the love and warmth of a thriving family.

We develop research, campaigns and policy solutions. Creating positive change across society. Because for kinship families, love alone is not enough.

Through our work we harness frustrations to fuel passion for change. And tough experiences to inspire ideas that transform lives.

And as we see momentum building, we keep using evidence to demonstrate the value of kinship care. Helping kinship carers navigate challenging circumstances. Believing in a child’s potential.

Join us. Together, let’s commit to change for kinship families.

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.

We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

Brief role description:

The Marketing Manager will lead the delivery of high-impact, multi-channel campaigns that enhance engagement, drive fundraising initiatives, and strengthen support for our mission: to provide life-long, life-changing support, employment and training opportunities to Service leavers, veterans, reservists and their families. 
As we mark our 140th anniversary, this is a pivotal time for the Marketing Manager to lead a team of four marketing specialists to drive impactful campaigns and amplify the Charity’s presence across multiple platforms. You will work closely with programme managers across the business to identify marketing needs and opportunities, while working with the wider MarComms department to develop and deliver marketing campaigns, advise on the most effective delivery channels, and propose ways of enhancing the Forces Employment Charity presence.​

​Interested? Want to know more about the Charity? Please see the Charity website ​

Eager to know more the role? Have a look at the Job Description attached.​

​What’s in it for you? Check out the Benefits sheet attached.​

Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Wednesday 14 May 2025​

​Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.​

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.​

​We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

​​

Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?

Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.

The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team. 

You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.

This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.

About us

Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.

As the Adult Carers Team Leader you must be:

• Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)

• Skilled at using IT, including Google Suite and Zoom.

• Experienced working with vulnerable adults and those with complex needs.

• Willing to travel within Lambeth

• Willing to undergo a Disclosure and Barring Service check
   

What can we offer you?

• Professional development, induction, ongoing training and support

• Hybrid working

• Permanent contract

• Holiday pay and pension

• Travel reimbursed

Closing date: 9am Friday 2nd May

Interviews: Thursday 8th May

Are you an energetic, creative, and organised individual with experience in fundraising and partnership development? Do you want to use your skills to help secure the long-term future of our environment and ecosystems?

Join us as we inspire and empower people across Oxfordshire to work together for nature’s recovery.

You will be responsible for:

• Leading income-generation;

• Creating, implementing, and monitoring the Wild Oxfordshire fundraising strategy;

• Managing all aspects of fundraising and income generation working with our Chief Executive, Trustees, volunteers, and staff team; and

• Developing relationships with funders including individuals, trusts, local authorities, funding bodies, and corporates.

Who we are

Wild Oxfordshire is a charity seeking to create a more natural, resilient, and biodiverse Oxfordshire for the benefit of all. We catalyse change by identifying needs, convening partnerships, and unlocking opportunities for nature recovery action. We collaborate with numerous individuals, communities and organisations, offering expertly curated and inspiring information, bespoke advice, and nature-based solutions.

This is a hybrid role, with an expectation of working in the office an average of two days per week, including Tuesdays. The role is for 21 hours per week.

Please apply with your CV and Covering Letter by 4th May at 23.59. Interviews will be held on Monday19th May, with a planned start date of 1st July or 1st September.

The u3a movement is one of the largest member organisations in the UK with over 400,000 active members. The Third Age Trust is the national charity which supports the 1,000+ u3as.   We provide advice, guidance and training to u3as and their committees, to help them have the greatest impact locally.  We advocate for a positive approach to later life and promote the benefits that come from membership of the u3a movement.

We have an opportunity to join our London based staff team as our Operations Manager. The Operations Manager will play a key role in ensuring the smooth and efficient running of U3A’s office operations. This role will be responsible for the day to day running of the office and be the lead for HR, Data Protection, Health and Safety as well as managing external IT suppliers.

The postholder will report to the CEO and work closely with senior leadership to ensure the u3a is a professional and well-run organisation. The role will also work closely with the PA to CEO who will be involved in areas such as HR, training and recruitment. 

Do you have strong administrative skills and want to make a real difference?

At Guide Dogs, we believe that every person with sight loss should be able to live the life they choose. As a Legacy Case Administrator, you will play a crucial role in helping us make that a reality by ensuring the smooth and accurate administration of legacies. By using your skills, you will contribute to one of our most significant income sources, allowing us to continue providing life-changing services.

You’ll play a key role in managing estates left by supporters, handling a caseload of legacies with professionalism and empathy, especially when engaging with bereaved families and next of kin. Your attention to detail will ensure all correspondence and legacy receipts are accurately recorded and efficiently tracked using legacy case management software. You’ll also manage the Legacy Case Team inbox, supporting case handlers by allocating new cases in line with policy. You'll continue to expand your knowledge, staying up to date with changes in probate, legislation, and best practices to contribute to the ongoing success of the Legacy team.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

This role will be based on site at our Reading Hub in Burghfield, working closely with the Legacy Team. You’ll be working 35 hours per week, worked 9am to 5pm, Monday to Friday.

How to apply 

Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.

If you require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.

If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page

Our Commitment to Diversity and Inclusion

Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. 

As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.

If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.

Safeguarding

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.

For high volumes of applications, we reserve the right to close adverts earlier than advertised.