Digital Communications Officer Jobs in South Bank, Greater London
What makes Goldsmiths unique?
Goldsmiths, University of London is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.
About the Department
The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths’ values of civic engagement, social inclusion and educational excellence.
The Alumni Relations and Regular Giving programme aims to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through donations or volunteering. Through our multi-channel regular giving campaigns, we seek donations via single gifts, monthly direct debits and legacy gifts.
About the Role
This role will work closely with the Head of Alumni Relations and Regular Giving to implement the individual giving and legacy fundraising programme that will increase funds raised to support education at Goldsmiths.
The postholder will responsible for the project management of and writing copy for individual giving and legacy fundraising campaigns, and donor stewardship communications, via email, web, social media, and/or direct mail.
About the Candidate
You will be able to demonstrate an entrepreneurial approach to identifying new opportunities and developing ideas. You will also be able to demonstrate the ability to project manage fundraising campaigns and build personal relationships with alumni donors. You will be skilled in writing engaging fundraising copy for email, web and print. Ideally you will have experience of individual giving and/or legacy fundraising from the Higher Education or Not for Profit sector. However transferrable skills from exceptional candidates looking to move into the Higher Education sector are also welcomed.
Benefits
We have generous benefits – an agile working environment, 28 days’ annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of well-being initiatives such as staff choir, running club and creative writing classes. Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.
The client requests no contact from agencies or media sales.
We are looking for a Community Fundraising Officer to recruit, steward and develop relationships with individuals, groups and businesses who support the charity in their local community, aiming to give them the best supporter experience possible.
About this job:
As a Community Fundraising Officer, you will:
- Deliver our community fundraising and challenge events marketing plans.
- Support the creation of new fundraising activities.
- Deliver stewardship programmes to increase income for all activities and events. Maximising opportunities and encouraging repeat and ongoing participation.
- Monitor performance of your own areas of activity and maintain accurate and up-to-date financial and supporter records.
- Work with other Dogs Trust teams to maximise marketing opportunities.
About You:
With experience of developing and delivering excellent stewardship journeys to supporters you will have an ability to communicate with different audiences. You will have a good knowledge of planning and project management of multi-channel marketing campaigns, including digital and social media.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
About the team:
We are reliant on voluntary donations to continue our work. As part of this, Dogs Trust has many supporters who wish to support us through fundraising in their local community and through participating in sporting events and challenges.
Please note that this is a hybrid role based at our London Head office 2 times per week.
We are delighted to be partnering with a renowned Human Rights organisation to source an outstanding interim Digital Fundraising Specialist. This is a full time role which can be worked mostly from home with occasional days in their London office. Minimum 3 months and immediate start.
The Digital Fundraising Specialist will work closely with the Senior Digital Marketing Specialist and Fundraising teams to plan and deliver an innovative digital fundraising strategy across paid marketing channels, including paid social and pay-per-click (PPC). You will be responsible for driving the digital fundraising income which enables us to win human rights victories through paid marketing campaigns and journeys that engage, inspire and maintain relationships with supporters and online customers.
You will work in partnership with the Digital and Fundraising teams to develop digital acquisition strategies and content/test plans in order to deliver and optimise recruitment of financial supporters, legacy pledgers, event participants and customers to our online shop. You will also lead on the planning and implementation of engaging fundraising communications and supporter journeys that successfully grow and retain their financial supporter base which will generate the long-term income needed to deliver human rights work and strategic objectives.
▪ Accountable for the delivery of digital fundraising income and supporter recruitment targets to budgeted key performance indicators.
▪ Manage our digital fundraising strategy, and manage relationships with key digital fundraising agencies, to plan and deliver a best practice, innovative digital fundraising acquisition programme across paid social and PPC.
▪ Use paid social platforms such as YouTube, Google Ads and Facebook Business Manager to build and optimise fundraising acquisition activity, ensuring budget is effectively deployed.
▪ Continually monitor and analyse the performance of digital fundraising campaigns and make recommendations based on data-driven insights for optimisation and enhancements that will deliver on fundraising campaign targets.
▪ Plan and deliver digital communications expertise and advice for fundraising audiences and programmes, including creative, messaging, supporter journeys and segmentation.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Are you an experienced Digital and IT Director looking for a part-time interim role?
Charity People is partnering with a prominent membership association for foundations and grant-makers in the UK to find an Interim Digital and IT Director on a consultancy basis. This role is vital for ensuring the continuity of essential digital and IT services.
We are seeking a professional with a strong background in digital infrastructure, data management, and CRM/CMS systems to support this organisation's strategic technology goals.
Interim Digital and IT Director
- Working Pattern: Part-time, 14 hours per week
- Duration: Start ASAP, ending June 2025
- Location: Fully remote or hybrid option
- Pay: £36.65 per hour (equivalent to a full-time salary of £66,700)
Key Responsibilities
- CRM and Website Support: Oversee enhancements to the CRM (iMIS) and CMS (Rise) systems, unblocking decision-making processes and implementing changes with support from external suppliers.
- Strategic Roadmap Development: Define and communicate a roadmap for future IT, digital, and data needs, ensuring alignment with organisational strategy and goals.
- Staff Capability Building: Identify and build essential digital skills within the team, creating a sustainable approach to IT and digital transformation.
Requirements
- Sector Understanding: Experience working in or with membership associations or non-profits.
- Digital and IT Leadership: Proven ability to build IT capabilities and manage digital change. A people-first approach to building organisational capacity is essential.
- CRM and CMS Expertise: Hands-on experience managing CRM and CMS platforms (experience with iMIS and Rise preferred).
- Project and Supplier Management: Skilled in overseeing projects, managing budgets, and working with external providers.
- Training Development: Experience in identifying and addressing training needs in digital and IT.
- Excellent Communication Skills: Ability to engage with diverse stakeholders, from technical teams to senior leadership.
How to Apply:
To apply, please submit a supporting statement (500-750 words) along with your CV. In your statement, please cover:
Relevant Experience and Skills - What relevant experience and skills do you have that will enable you to meet the brief and the key deliverables identified?
Role Motivation and Approach - What appeals to you about this role, and how would you go about delivering the brief if appointed?
Closing date: 9am Friday 22nd November
Interviews: Thursday 5th December and Friday 6th December (virtual interview)
Start: ASAP
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
A world class drama school and educational charity, LAMDA – the London Academy of Music & Dramatic Art – delivers exceptional vocational training in the performing arts. LAMDA’s core aim is to train and develop the best artists regardless of social or financial background. The Academy is at an exciting time in its evolution, paving the way for drama school training in the 21st century and developing multi-skilled creative artists and technicians. In order to ensure that its work is accessible to all, LAMDA is passionately committed to widening participation and operates a robust scholarship scheme, awarding significant support to one in five full-time students each year.
The Role
An exciting new role has arisen, where we are seeking a pro-active, solutions-focused, team player for the role of Development Officer (Operations) for our Development department. As Development Officer (Operations), you will lead the implementation of LAMDA's new fundraising database system of Raiser’s Edge, including data migration, system optimisation, and creation of comprehensive documentation.
Working closely with the Development Manager, you will play a pivotal role in maintaining and developing the CRM, to support fundraising and alumni relations efforts, while ensuring compliance with data protection laws and establishing best practices for system usage.
The successful candidate will have strong analytical and problem-solving abilities, excellent attention to detail, with a good understanding of CRM systems and fundraising processes. You will also have experience in financial processing, have keen database management skills and the ability to manage multiple priorities.
Application Process
A full job description can be found on our website via the apply button.
We want you to have the opportunity to really tell us about yourself and explain to us why this opportunity is right for you. All applications will be judged on content, not on format.
To apply, please provide:
- A covering letter to tell us a little about yourself and why this position interests you
- Tell us what experience, knowledge and skills you have that meet the person specification outlined in the job description, include any practical examples that you may have
- CV
- Completed Equality and Diversity monitoring form
To be considered for this role, please send the above information by email to our HR department.
Application Deadline
Closing date for applications: 5pm on Sunday 24 November 2024.
Interviews will be held w/c 2 December 2024.
Equality, diversity and inclusion are essential values at LAMDA and we are committed to promoting equality of opportunity for all staff and job applicants. We aim to have a diverse and inclusive workforce and value the benefits that a diverse workforce can bring to the Academy. We welcome applications from the Global majority, those with disabilities and from other under -represented groups. we are happy to provide recruitment information in accessible formats and a provision to accept applications in alternative formats.
As a Disability Confident Committed Employer, we are committed to ensuring that disabled people and those with long-term health conditions have the opportunities to fulfil their potential and realise their aspirations.
LAMDA is committed to safeguarding and protecting the children and adults that use our services and expects all employees and contractors to share this commitment. All LAMDA posts are subject to a safer recruitment process, including background checks and the disclosure of criminal records where applicable. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across all of our activities and services.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Post summary
This is an exciting position for an exceptional person with fundraising, campaigning, policy, communications and management/leadership experience to temporarily direct one of the UK’s leading human rights NGOs. In this role, you’ll have the opportunity to oversee high-impact civil liberties campaigns to achieve real change and manage a high-performing multi-disciplinary team to further privacy, free expression and data protection rights in the United Kingdom. Importantly, you’ll be an experienced fundraiser, responsible for leading our grants and major giving to maintain Big Brother Watch’s income growth, and have experience with financial reporting.
You’ll have a diverse skill-set enabling you to line manage our Advocacy Manager, Digital Communications Manager and Head of Research and Investigations. An ideal candidate will also be responsible for leading the development of policy positions on new and emerging issues alongside our talented team.
You may also share spokesperson responsibilities, taking up our role as a recognised voice on civil liberties matters in the national media, though this is not essential.
The start and end of the position will include comprehensive handover periods with the current Director, and may include a period of co-working full time with the current Director.
We recognise that applicants may not have all the skills relevant to this role, or policy expertise across all of our key campaign areas. However, if you are a committed and experienced civil liberties advocate with significant fundraising and management experience, we would like to hear from you.
About you
We’re looking for highly experienced professional with a track record of NGO fundraising and management with a demonstrable passion for protecting civil liberties, especially privacy and freedom of expression. Ideally, you’ll have a high level of experience of or interest in working on new and emerging technologies.
Importantly, you’ll have excellent political judgement. You’ll have strong knowledge of British politics, a strong network of relevant contacts and significant experience both fundraising and advocating for change.
You’ll have an entrepreneurial approach, always identifying opportunities to boost Big Brother Watch’s campaigns, resources and reputation. The ideal candidate will appreciate the importance of winning in the court of public opinion in order to win in parliament, and have the skills to do both.
You’ll be a brilliant communicator internally and externally, able to simplify complex technology issues and convey powerful messages whether in campaign slogans or in interviews as a Big Brother Watch spokesperson.
You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding our campaigns and communications strategies in human rights and liberal principles. You’ll also embody our principles of equality, respect and accountability.
We’re looking for someone with natural leadership qualities, ideally with experience of managing managers, who will bring the best out of our highly capable team as a motivating and compassionate director.
If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.
Big Brother Watch
Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.
We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.
We’re a small, dedicated and highly effective team of seven full-time staff, in addition to contractors and volunteers.
JOB DESCRIPTION
Fundraising
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Seeking fundraising opportunities and writing fundraising applications
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Reporting to funders, including trusts/grants and individual donors
Management and finances
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Day to day operational management of the office, ensuring policies are upheld
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Management of the Advocacy Manager, including overseeing the development of quarterly campaign plans and evaluations across our priority areas
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Management of the Digital Communications Officer and our public communications strategy/scheduling, encompassing digital fundraising
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Management of the Head of Research and Investigations, ensuring ongoing production of high-quality research, investigations and reports to support priority campaign areas
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Ensuring the highest level of quality of all campaigns, communications and research output
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Manage staff performance and development, and ensure wellbeing
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Help foster a positive, supportive work environment
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Financial management of the organisation, liaising with our accountants, with quarterly financial reporting to the Board of Directors, and maintenance of our annual budget
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Organise quarterly meetings of the Board of Directors and prepare papers, including financial and campaign updates
Advocacy
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Lead a high-performing, multi-disciplinary team to further our strategic aims across campaigns, communications, research and some litigation
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Identify advocacy and press opportunities to further campaign aims, with the team
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Oversee and ultimately authorise our public messaging, from press quotes to public stunts, in line with our strategic aims
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Work with the team to promote Big Brother Watch’s campaigns externally/in the media, supporting spokespeople or personally undertaking speaking engagements, media interviews/opinion writing, etc.
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Uphold Big Brother Watch’s reputational excellence in public fora
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Work with the team to communicate complex issues to varied audiences, whether parliament, press or public
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Identify opportunities to further our strategic aims whether in parliament, the press or through legal action
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Identify and support opportunities for the team to work with stakeholders and pursue collaborative campaigns/coalitions on key issues
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Develop and advance Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner
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Produce formal correspondence, blog posts, presentations, and other documents articulating Big Brother Watch’s strategic goals
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Reflect, evaluate and implement learning from Big Brother Watch’s performance
PERSON SPECIFICATION
Essential
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Successful experience (2y+) fundraising from trusts and individual donors for a non-profit/NGO
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Experience of budget management and financial reporting, particularly in a non-profit context
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Proven leadership in a senior management role (2y+) in a similar role or environment
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Proven experience with high-level political judgement and decision-making
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A strong understanding of the external political environment, including levers for change and knowledge of what changes the minds of decision-makers
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A demonstrated commitment to defending rights and civil liberties in the UK
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Strong problem-solving skills
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Proven ability to work successfully in a non-party, cross-party environment
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Proven ability to represent an organisation as a responsible and high-impact ambassador
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Proven commitment to organisational excellence across all outputs
Desirable
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Experience managing managers
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Expertise and experience on UK issues relating to data protection, civil liberties, privacy, surveillance and/or free expression
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Excellent and persuasive communications skills
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Aptitude for managing and building relationships with stakeholders
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Familiarity with relevant UK surveillance and data protection laws
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A brilliant opportunity for a Marketing Officer with experience in the charity sector, based in Leatherhead, Surrey. Utilising your experience raising income through effective marketing and communication campaigns, you will join an established marcomms team, in a creative, innovative role, delivering a range of on and offline initiatives to raise funds and awareness.
This is a full-time, permanent role based in Leatherhead, and time in the office is key, so you can bounce ideas off the marketing and fundraising teams and join a charity who have built a collaborative, supportive working culture.
As Marketing Officer, you will help raise awareness and receive regular income for the charity through effective marketing, digital marketing and communications campaigns. This role will focus on promoting fundraising campaigns to the horticultural industry, those who love gardens, outdoor spaces and sport.
Please get in touch for more information, applications will be reviewed on a rolling basis.
- Location- Leatherhead, Surrey. 10 minute walk from the train station, and/ or parking on site.
- Hybrid working- this can be introduced once you are settled in the role, however the majority of your week will be office based.
- Salary £26,000-£30,000. 25 days holiday, plus bank holidays.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in telling the inspiring and powerful stories of the children and families that come to Great Ormond Street Hospital? Are you passionate about securing high profile, impactful press coverage to raise awareness for a renowned, well-loved national brand? If you are a seasoned comms/PR professional who is looking for their next step as part of a dynamic, motivated team, this could be the role for you.
Salary
The salary for this position is £37,862 pro rata and the role is a 6 month fixed term contract.
This position is known internally as Senior Communications Officer
Key Responsibilities
We are looking for a confident and experienced Communications/PR professional to be part of GOSH Charity’s busy and ambitious External Communications team on a six-month fixed term contract.
We’re looking for someone to take on a varied role where you’ll:
- Secure well messaged, impactful press coverage across national and broadcast media, to maximise reach and cut-through.
- Act as comms lead on large campaigns and projects, including fundraising, events and research priorities.
- Research, write and distribute materials such as press releases, statements and Q&As.
- Support the handling of any crisis communications.
This is a great opportunity for an experienced communications professional to take ownership of high-profile projects across the organisation.
Skills, Knowledge and Expertise
We’re looking for a seasoned communications professional with:
- Previous experience delivering high profile and effective proactive PR campaigns.
- Previous experience of responding to reactive media enquiries on a variety of different subjects, and ability to work to tight deadlines.
- Experience handling issues and crisis communications, as well as dealing with sensitive issues.
- Experience working with celebrities and/or influencers.
- Experience of interviewing people sensitively and managing the consent process.
- Exceptional communication skills – both written and verbal.
- Strong stakeholder management skills, including proven ability to negotiate with senior internal and external stakeholders.
Experience working in the charity sector is beneficial for this role, but not essential.
About The team
You would be joining a friendly, driven and high-achieving Communications team, whose remit covers Family Stories, Media Relations, Social Media, Internal Communications and Celebrity & Influencer liaison. The Communications team forms part of the Marketing & Communications directorate.
How to apply
Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete.
Closing Date: 22nd November 2024
Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
About Great Ormond Street Hospital Charity
Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise and invest these vital funds at the hospital and within child health research nationally. A better future for seriously ill children starts with you.
Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'
Our commitment to Equality, Diversity and Inclusion
A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.
As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.
Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Direct Marketing and Fundraising Officer
This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition] in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.
Please download the job description for full details
We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.
Key Responsibilities:
Appeal Coordination:
- Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
- Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
- Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
- Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
- Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.
Ongoing Responsibilities:
- Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
- Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
- Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
- Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.
To be successful in this role, you will need:
- Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
- Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
- Strong communication skills, both written and verbal, with a keen eye for detail.
- Experience with budget tracking and financial processes.
- A proactive and collaborative approach, with the ability to work well within a team.
If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.
We are trialling 2 compulsory days per month "in the office", which is subject to change.
During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To work alongside the Donor Development & Legacies Lead (DDLL) to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF. The DD&LL is accountable for the delivery of the full DD&L strategy and has personal responsibility for implementing the mid-value and legacies work programs.
The SDM is responsible for delivering MSF’s supporter development program, overseeing all communications to warm donors (under £10k), focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.
Supervise and motivate the Stewardship Officer to implement and improve MSF’s stewardship program, increasing donor engagement and loyalty from those giving under £10k across multiple channels.
DEPARTMENT: Fundraising
HOURS: Full time, 37. 5 hours per week (Mon – Fri)
LENGTH OF CONTRACT: FTC, 13 months (Maternity cover)
LOCATION: London - Hybrid
SALARY: Salary £45,643.41 per annum
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.
You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.
Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.
Key Responsibilities
- Design and Development:
- Develop comprehensive, integrated journeys for supporters across multiple channels.
- Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
- Performance Analysis:
- Monitor and evaluate the effectiveness of supporter journeys.
- Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
- Optimisation and Supporter Experience:
- Identify areas for improvement within existing journeys.
- Propose and implement enhancements based on testing and learning outcomes.
- React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
- Make data-driven decisions to refine and improve the journeys.
- Commit to delivering a high-quality experience for all supporters.
- Address and resolve any issues impacting supporter satisfaction promptly.
Skills and Knowledge
- Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
- Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
- Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
- Meticulous attention to detail.
- Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
- Experience of using communication software.
- Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
- Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
We're looking for someone who’s interested in the possibilities of technology to help us help more adults gain the skills they need for work. Our mission is to catalyse change in the way adult learning for work, via grant-giving, investment and partnerships.
Working closely with the Head of Innovation and Assessment and our grant and venture teams, you will help ensure that Ufi is informed about and is applying new technologies to deliver Ufi’s grant funding and partnership activities.
With colleagues and external partners, you will help co-ordinate grant calls, administer the VocTech Ignite programme and become a source of internal expertise on the potential of new technologies. You will be working with colleagues across Ufi to support the early stages of the grant and support pipeline, including assessment and the VocTech Ignite programme. This will require engagement with the Ufi pool of expert support and the Ufi assessors, ensuring that the right match of skills can support each grant cohort. In addition, you will be bringing your enthusiasm for technology, particularly the technology that supports learning and skills, to the wider team and helping to strengthen the in-team expertise.
This is a responsible, fast-paced role. Creativity and enthusiasm supported by practical delivery skills are essential.
Don’t worry if you don’t have all the knowledge and skills listed here. We'd love to hear from you if you have some of the following:
- Experience working in a senior administration role
- Confident working in an agile environment and adapting to change
- Excellent organisational and planning skills
- Knowledge of the potential and application of new technologies including AI
- Project management skills
- Strong communication skills
- Enthusiasm for Ufi’s mission
Download the full recruitment pack for the full Job Description.
The client requests no contact from agencies or media sales.
Who we are
Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.
Role Description
Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.
Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.
What you’ll deliver:
Membership
· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.
· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.
· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.
· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.
· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.
· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.
· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.
Corporate Partnerships
· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.
· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).
· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.
· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.
Regenerative Tourism
· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.
· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.
· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.
General
· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.
· Support for GCT events such as our annual Galapagos Day.
· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.
· To support other team members as required at busy times.
About You: Person Specification
Who we are looking for:
· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.
· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.
· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.
· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.
· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate
Work Experience & Skills Required:
o Experience delivering six figure annual income targets.
o A demonstrable track record in membership management and/or corporate fundraising.
o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.
o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.
o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.
o Excellent written and verbal communications skills, experience in best practice customer service.
o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).
o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.
Desirable:
o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.
o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.
o Spanish language ability is an advantage but not critical to this role.
o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.
Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).
Hours of work: 35 hours (5 days) per week.
Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays
Reports to: CEO
Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management
Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos
The client requests no contact from agencies or media sales.
Rainbow Migration, the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system, is recruiting a Fundraising Officer to play a key role in supporting the effective delivery of our fundraising strategy.
This is an exciting time to join the organisation. We have grown rapidly over the last five years from a small charity generating £200k in 2019 to £833k in 2023. We are now expanding our fundraising team so that we can reach and sustain our target income of just over £1 million by 2027. The Fundraising Officer is a new and varied role that will work with all areas of the organisation and an opportunity to develop fundraising skills in a range of income generating activities.
We are looking for an individual with previous experience in fundraising or a related field with excellent writing skills and an ability to build lasting relationships with our supporters. You will support the delivery of our fundraising strategy as a whole with an emphasis on individual giving. You will also fundraise from corporate supporters, trusts and foundations and support the Fundraising Manager with other fundraising initiatives. Your responsibilities will include:
· Support the development, implementation and monitoring of donor acquisition, stewardship and retention plans and strategies
· Plan and deliver individual giving campaigns and appeals
· Work with colleagues to ensure Rainbow Migration’s digital channels are optimised for individual giving
· Support community fundraisers and corporate supporters to deliver their fundraising activities, and attend and speak at events
· Prepare and submit funding applications and reports for small grants to trusts and foundations and other grant-giving bodies
· Keep fundraising materials up to date and develop new materials as needed
· Maintain the database, systems and record-keeping relevant to the fundraising function
Rainbow Migration’s vision is that LGBTQI+ people can settle safely in the UK and lead fulfilling lives.
Our values are:
· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates with lived experience of going through the UK asylum system or who have been subject to immigration control, and also people of colour who are currently underrepresented among our staff in relation to our service users. We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet the essential criteria. If you wish to qualify under this scheme, please make this clear when applying.
Owing to the nature of the work, the successful applicant will be required at the point of conditional job offer to disclose all unspent criminal records and subsequently to undergo a basic DBS check. See our website for more information.
Contract Type: Permanent
Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours a week) or job-sharing will be considered. When applying, please state what hours you are looking to work. Occasional evening or weekend work is required, but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £30,236 with potential annual step increases up to £33,899 (pro rata if working part-time), plus statutory employer’s pension contribution. In addition to an annual step increase, the trustees consider giving a separate inflationary increase every April.
Location: Remote or from Rainbow Migration’s offices which are based in London between Vauxhall and the Oval. Hybrid working will also be considered. The successful candidate could work from anywhere in the UK but would be expected to occasionally travel to London and other parts of the country for meetings and events. At the time of posting this advert, none of our staff are going into the office every day. Please contact us if you have any questions.
Annual Leave: 25 days per year rising after 24 months by 1 day after each year of service to maximum of 28 days per year (pro rata if working part-time).
Benefits:
· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
· Enhanced parental leave and pay
· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
· Separate salary step and inflationary increases considered every year
· TOIL system
· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
· Policy on staff loans or salary advances for difficult times
· Work laptop and mobile phone
· Training and learning opportunities
· Employee telephone counselling service
· Clinical supervision for staff delivering services
How to apply:
Closing date: 9am 25 November 2024
Interview dates: 6 December or 10 December
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact us via the email address you will find in the Job Description.
Please send to the email address you will find in the Job Description:
1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We’d also be grateful if you would complete the optional monitoring form you will find via a link in the Job Description
In your statement, please:
1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate how you meet the necessary criteria for the role, and if you meet any of the advantageous criteria. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. Accept that, if successful, you will be required to disclose all unspent criminal records at the point of conditional job and subsequently to undergo a basic DBS (Disclosure and Barring Service) check
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form you will find via the link in the Job Description to request support and they will confirm if they can match you with a mentor to support your application.
By submitting an application, you:
1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
2. Declare that to the best of your knowledge and belief, the information provided with your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy (please see our website). Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Information is kept for the minimum period necessary, which for CVs, covering statements and/or audio or video submissions for unsuccessful applicants is 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
Position: Chief Operating Officer
Reports to: Chief Executive Officer
Hours: 35 hours per week (full-time)
Contract: Permanent
Location: London with hybrid working – flexible and home working policy
We are seeking an operational and people focussed Chief Operating Officer (COO) to join our Executive Team. You will drive development of all financial and operational management, processes and reporting, overseeing the organisation’s day-to-day operations including the leadership of Finance, People, Governance, Fundraising, Marketing and Communications and Digital.
The successful candidate will have held broad finance and operations positions, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will have experience in implementing new and/or successful improvements to existing systems and processes, with a track record of driving organisational change. The post holder will have a good understanding of regulation and best practice alongside the ability to develop efficient processes and controls in line with our governance framework. Ensuring that people are at the centre of the Florence Nightingale Foundation (FNF) you will play a key role within the Executive team supporting the charity to achieve sustainable growth and delivery of efficient and effective services ensuring plans are developed and implemented, and targets are met.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you will be wholly committed to driving forward the core infrastructure for our work supporting nurses and midwives in leadership development to improve health and care outcomes.
This role provides a unique opportunity to inform, lead and shape the future of our impactful charitable mission and growth.
Experience, Knowledge, and Skills
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Proven experience as a senior leader in ideally a non-profit or public sector organisation
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Strong and extensive operations management experience, financial leadership and programme delivery
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Experience of working on projects to integrate systems and improve processes / ways of working would be highly desirable
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Demonstrated success in strategic planning, organisational development and stakeholder engagement
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Excellent leadership and team management skills, with the ability to inspire and motivate staff
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Exceptional communication and interpersonal abilities, capable of representing the charity effectively to external audience
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Experience of working with a Charity Board of Trustees
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Proven ability to develop a long term financial strategy and plans
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Experience of developing and implementing processes and policies as well as setting standards and targets aligned to organisation objectives
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A commitment to the charity's mission and values
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Excellent numerical and analytical skills with the ability to distil and communicate complex financial information in a way that is easy to understand
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Ability to think strategically, anticipating future trends and developing plans accordingly
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Encourage innovation and seek to understand best practice from both inside and outside the sector
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Strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively is essential
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ACCA/CIMA/ACA or an equivalent finance qualification is desirable
First interviews: Monday 2 December – face to face at our offices in London Bridge
Second interviews: Thursday 5 December – remote
The client requests no contact from agencies or media sales.