Digital Communications Lead Jobs
Smart Works is a dynamic, high profile and fast-growing UK charity that dresses, coaches and empowers unemployed women for success at their job interview. After visiting Smart Works, 69% of clients secure a job within a month.
The Smart Works service is delivered in London, Manchester, Stockport, Glasgow, Edinburgh, Birmingham, Newcastle, Reading and Leeds. Over the past ten years, Smart Works has helped over 35,000 women. It is our mission that any woman who needs our service should be able to find her way to a Smart Works centre.
In April 2022, Smart Works launched a Three-Year Plan that will see the charity double the number of women helped annually from 5,000 to 10,000 women a year. We are on track to achieve this by expanding the reach of our existing centres and opening new centres in areas of need including Bristol; set to open in early 2025.
This role
As Smart Works moves into our next strategy phase, we are looking to strengthen our commitment to being led by data and using technology to enhance the service we provide. The Database Manager will play a key role in guiding this mission.
Smart Works is looking for an experienced and motivated database manager passionate about using data for good. This role will be crucial in managing and developing Smart Works' CRM systems that underpin the running of our key functions, ensuring data integrity, providing support to all users across the UK and enabling strong outcomes for the women we support. The post holder’s work will be essential in allowing staff across the charity to use data to improve our operations and outcomes for the women we support as we enter our new strategy cycle.
You will also play an important role in training and supporting staff across all Smart Works locations to use these systems, enabling them to harness the power of data in their day-to-day work. Your ability to communicate complex technical concepts to non-technical staff will be vital to the success of this role.
The role will be a hybrid position, based out of one our UK Smart Works centres. but the role will work across Smart Works, providing support and maintaining digital infrastructure across all the teams.
There may be occasional evening and weekend work as the successful candidate will be part of the wider centre team, supporting with networking and key events support. The post holder, if not based in London, will also be required to travel into London on occasion for training and team meetings.
How to apply
To apply for this role please visit our website to read the full job description attached and then submit a CV and answer the following questions by 5pm on Monday 7th October. Your application should be addressed to Melissa Pittman, Head of Data and Impact
- Why are you interested in working at Smart Works, and how do you see your role as a Database Manager contributing to our mission? (Max 250 words)
- What is your approach to ensuring data accuracy and integrity within a database? (Max 350 words)
- How do you ensure effective communication with non-technical colleagues when discussing database issues or needs? (Max 350 words)
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.
The client requests no contact from agencies or media sales.
Individual Giving Officer
Location: Flexible remote with regular presence at our office in Horsham, West Sussex for team meetings
Salary: £28,000 per annum
Hours: Full time - 35 hours per week
About the Charity
Born Free works tirelessly to ensure that all wild animals, whether living in captivity or the wild, are treated with compassion and respect and can live according to their needs. As a leading wildlife charity, we oppose the exploitation of wild animals in captivity and campaign to keep them where they belong – in the wild.
We promote Compassionate Conservation to enhance the survival of wildlife, especially threatened species in the wild, and to protect natural habitats while respecting the needs and safeguarding the welfare of individual animals. We seek to positively impact animals in the wild and protect their ecosystems in perpetuity for their own intrinsic value. For the critical roles they play within the natural world.
Set up initially as Zoo Check in 1984 by Bill Travers, Dame Virginia McKenna, and their son Will Travers, Born Free works tirelessly to prevent captive animal suffering and phase out zoos. Will continues to lead the organisation as Executive President, and Virginia remains active on the Board of Trustees, working closely with the team to share our vision and programmes on public forums.
Born Free has recently invested in fundraising to support income growth and diversification under the leadership of a new Director of Fundraising.
The Opportunity
We are looking for an Individual Giving Officer to become an integral member of the fundraising team as we look to diversify and grow our individual giving programme.
Individual giving is a key income stream for Born Free, and you will be supporting the Head of Public Fundraising to grow income from new and existing supporters, including through existing products and testing new ways for people to give. The successful candidate will be involved in areas such as our adoption programme, lottery, appeals, supporter acquisition, retention, stewardship, and digital fundraising.
You will be highly motivated and passionate about the mission of Born Free and bring the experience of working in a fundraising team to help grow and diversify the individual giving programme.
The Role
Working collaboratively with the Head of Public Fundraising to develop and implement the Individual Giving strategy for income growth and supporter retention. The successful candidate will be detail-orientated, a team player, creative and able to work collaboratively as well as independently.
Resourceful, organised and a proactive team player, with excellent communication and interpersonal skills, you will need to juggle both creative and data tasks with drive and enthusiasm, be able to work with minimum supervision and show good judgement and initiative.
Key tasks will include:
- Supporter acquisition: work with Head of Public Fundraising to develop, project manage and deliver an integrated multi-channel rolling supporter acquisition across the individual giving portfolio.
- Supporter retention, journeys, and engagement: work with the Head of Public Fundraising, Supporter Database & Insight Manager, and Communications team to project manage, and deliver a successful supporter journey to reduce attrition across the individual giving portfolio, and deliver on appeals and other supporter mailings.
- Digital Marketing: project manage and champion digital fundraising for individual giving, supporting the Social Media Manager and the Marketing Manager with the development of content.
- Manage suppliers and stakeholders: Ensuring high standards of delivery and collaboration are maintained within budgets and procurement requirements.
- Data insight: Work alongside the Head of Public Fundraising and Supporter Data & Insight Manager to ensure the selection and segmentation maximise results. Use campaign data to track and report on the effectiveness of activity, attrition levels, and inform decision-making and future planning.
- Strategy & Planning: Work alongside the Head of Public Fundraising and Director of Fundraising to produce and execute an effective and sustainable individual giving plan to grow income from new and existing donors.
- Budgets: Support the Head of Public Fundraising with compiling budgets, phasing and monitoring Individual Giving income and expenditure.
- External trends and regulation: Keep up to date with fundraising trends and legislation in relation to public fundraising, and ensure compliance with the Charity Commission, fundraising regulation and data protection requirements, including the General Data Protection Directive; Ensure all individual giving activity complies with the appropriate regulation and legislation and delivers an excellent experience for supporters.
The successful candidate should ideally demonstrate the following attributes:
- Direct marketing experience (essential) and digital marketing experience (essential)
- Highly numerate and extremely comfortable working with data, spreadsheets and KPIs
- Excellent interpersonal skills with the ability to quickly build effective relationships with colleagues, donors and external suppliers.
- Proven experience in working with Microsoft Office, Excel, and relational databases (including data input), ideally with knowledge of Raiser’s Edge or equivalent CRM.
- Excellent communication skills, both written and oral, with the ability to communicate effectively to both external and internal audiences.
- Excellent organisational and administrative skills and an ability to prioritise work, manage time effectively, and meet deadlines, with a strong attention to detail.
- Proven ability to manage relationships with third party suppliers including creative agencies, printers and fulfilment house.
- A team-minded approach - taking others on the journey with you and sharing knowledge / expertise for the benefit of the wider fundraising team and organisation.
- Thirst for learning and passionate about improving campaigns. Celebrates success.
- Solutions-focused. Resilient in the face of setbacks and challenges.
- A strong empathy and engagement with the work of Born Free and the desire to drive it forward, bringing energy and determination to its mission.
The candidate will report directly to the Head of Public Fundraising and has no direct line management responsibilities.
Note: This job description outlines the roles, duties, and responsibilities of the post. It is not intended to detail all specific tasks. Born Free reserves the right to alter the content of this job description to reflect the changing needs of the organisation but is a correct reflection of the main duties of the post at the time of writing.
Our excellent benefits package includes opportunities for continuous professional learning, a generous annual leave entitlement, working from home with regular team meetings to help you maintain a healthy work-life balance, wellbeing support, and a competitive pension.
The closing date for applications is 09:00 on Monday 7th October 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Born Free is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We welcome requests for flexible working.
Born Free politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Based in the London office (Working from home is an option in line with Crisis’ Hybrid Working policy with a minimum of two days a week working in the office)
About the role
As Crisis’ Media Officer, you will play a key role in securing impactful media coverage that inspires the public and politicians to join our fight to end homelessness by raising awareness of our influencing campaigns and fundraising events. You will help to build Crisis’ profile by bringing to life our work, demonstrating how we end people’s homelessness for good through education, training and support with housing, employment, and health.
Your role will be creative and varied. You’ll work with our frontline staff to identify people facing homelessness who want to share their stories and empower them to do so. At Crisis we always champion the voices and experiences of the people who we support. You’ll help create bold and hard-hitting news stories to engage our audiences and bring to life some of our biggest organisational campaigns, like our annual Christmas appeal. You will also help make the most of reactive opportunities that come through to our press office and help build relationships with key journalists.
About you
You will have:
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Experience of working within a busy press office environment/ PR agency or as a journalist.
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Experience of supporting with or delivering impactful media campaigns or stories that have helped secure quality coverage in national and regional news outlets, as well as softer consumer features.
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Excellent writing skills, with the ability to craft engaging copy for a range of audiences, including political, consumer, tabloid, trade and everything in between.
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Experience of working with case studies, identifying and preparing stories for the media and empowering people to share their experiences.
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Strong news sense, with a good working knowledge of the UK media, including digital media production, with experience of creating digital first coverage and amplifying campaign messages creatively in the digital sphere.
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Dedication to Crisis’s purpose and values including equality and social inclusion.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
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Enhanced maternity, paternity, shared parental, and adoption pay.
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Flexible working around the core hours 10am-4pm
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Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 29th September 2024 23:55
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Interview process: Competency-based interview + written task.
Interview date and location: Wednesday 9th and Thursday 10th October 2024, in-person at our London office.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Here at Human Appeal we have an exciting opportunity for a Project Coordinator to join our team based in Cheadle. You will join us on a full-time basis as part of an initial 1-year fixed term contract with a view to progressing into a permanent role. In return, you will receive a competitive salary.
Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.
As Project Coordinator, the successful candidate will play an integral role in supporting the Global Communications department by managing the acquisition of content, processing data, and coordinating with freelancers. This role requires strong organisational skills, excellent communication abilities, and a proactive approach to handling multiple projects simultaneously.
We are ideally looking to appoint somebody immediately to this role.
Key duties and responsibilities of the Project Coordinator include:
- Content Acquisition: Coordinate with regional teams and programme coordinators to acquire necessary raw content (e.g., data, videos, images) for various projects.
- Data Processing: Analyse and process large volumes of raw content and data to identify appropriate storylines and ensure accuracy and relevance for reports and case stories.
- Freelancer Briefing: Develop detailed briefs for freelancers, outlining project requirements, deadlines, and expected deliverables. Manage the workflow between the organisation and freelancers, ensuring clear communication and timely delivery.
- Project Management: Assist in the planning, execution, and monitoring of projects, ensuring they are completed on time, within scope, and within budget.
- Administrative Support: Provide administrative support, including scheduling meetings, maintaining project documentation, and tracking project progress.
- Communication: Act as the primary point of contact between the Global Communications department, freelancers and clients, ensuring smooth collaboration and addressing any issues that arise.
- Current Events: Stay informed about current events and ensure that content is relevant and timely, particularly for reactive content related to emergencies and humanitarian crises.
- Collaboration: Work closely with the Digital Marketing, PR, and Programme Leads teams to align content and ensure cohesive messaging across all platforms.
- Quality Control: Review and ensure the quality of content produced by freelancers, providing feedback and requesting revisions as necessary
What we’re looking for in our Project Coordinator include:
- Ideally Degree-educated in a relevant field
- Minimum 2 years of Experience in Administration / Communications
- MS Office Suite
- Fluent written and spoken English is essential. Additional languages, e.g. Arabic are desirable
This would be an ideal role for an experienced Project Coordinator looking to develop their career, or an experienced Project Coordinator looking for a rewarding role within the Charity Sector!
We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis so for the best chance of success please click ‘apply’ today to become our Project Coordinator – we would love to hear from you.
Disclaimer: Please be aware that due to the anticipated quantity of response, we will only be contacting candidates who are shortlisted to interview stage. If you have not been contacted within 4 weeks of your application, please assume that unfortunately you have been unsuccessful this time.
4,000 professionals, 0 days wasted, 1 incredible purpose. Together we are beating cancer.
Head of Health Information
Salary: £75,000-£85,000pa depending on experience
Reports to: Director of Information and Involvement
Department: Policy, Information and Communications
Contract: Permanent
Hours: Full time 35 hours per week (other flexible-working requests will also be considered if it meets business needs)
Location: Stratford, London with high flexibility (we would expect you to be in the office 1-2 days per week)
Closing date: Sunday 6th October at 23.55. This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for an experienced Head of Health Information to join us to provide strategic oversight and management of Cancer Research UK's (CRUK) health information to the public, covering cancer prevention, screening and diagnosis. The team is one of a number at CRUK that reviews and synthesises evidence, differing in terms of their audience focus and/or topic focus. The successful candidate will need to work closely with their peers to ensure that CRUK has the maximum impact across all their audiences to improve cancer outcomes.
About the team
The Health Information team work to inform and engage the public with information on cancer prevention, early diagnosis and screening. We do this using evidence and look for opportunities to reach those who need it most. We use our knowledge and communications expertise to guide and shape activity across the charity including policy, partnerships and fundraising.
What will I be doing?
Oversee the provision of high quality, accessible and evidence-based health information including maintaining a good understanding of best practice
Provide strategic direction for CRUK's health information priority topics to maximise impact across public facing channels including but not limited to health marketing, communications and partnerships
Act as a senior subject matter expert on health information and use of evidence, advising senior internal and external stakeholders (Executive Board, other charities, researchers)
Act as a senior media spokesperson and provide expert sign-off for health information content used in a range of external channels (including press and policy influencing)
Provide functional leadership to the health information team, ensuring that their time is prioritised effectively to focus on the areas of greatest impact - including balancing proactive workload and support for other teams.
Responsible for managing the team budgets to ensure activity and services are delivered in an efficient and cost-effective manner.
Build effective relationships with other evidence teams and policy to minimise duplication of effort, ensure consistency of messaging, and maximise our impact on a range of topics in support of CRUK and PIC's wider influencing and engagement strategy
What skills are we looking for?
Excellent judgement of sound research methods, ability to critically appraise qualitative and quantitative evidence and research
Experience in translation of evidence into targeted, relevant and accessible public information
A good understanding of either cancer prevention or early detection with the ability to develop expertise in both of these areas
Strong leadership skills and the ability to effectively manage and motivate a team, and prioritise workload in a complex matrix environment
Excellent oral and written communication skills, with the ability to sign off health information positions and represent this internally and externally
Experience of setting strategies and overall team direction that align with department and organisation objectives
Ability to balance risks and opportunities and advise peers and senior stakeholders appropriately in decision making.
Excellent interpersonal skills with the ability to build consensus and instil confidence and credibility of advice and decision making with internal and external stakeholders. Ability to constructively challenge and push back, whilst maintaining good working relationships
Proven understanding of digital technologies used in content and marketing and the ability to keep abreast of the digital landscape, innovation and application of new initiatives, tools and techniques
Experience of setting and managing budgets.
Passionate about leading high performing, empowered, inclusive and diverse teams which represent the communities and people living with and affected by cancer.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
What will I gain?
We create a working environment that supports your wellbeing and provides a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.
Please note: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.
At St Nicholas Hospice Care, the purpose of the Fundraising team is to inspire, engage and retain supporters to maximise voluntary income. We put our patients, families and all who benefit from our services at the heart of what we do and strive to build lasting, value-driven relationships with our supporters. We do this by delivering a portfolio of engaging donation and fundraising opportunities.
This is an exciting opportunity to join the team as an Individual Giving Manager, a new role which will grow our income from Individual Giving (including donations, appeals, regular giving, gift aid, in-memory giving and legacies/gifts in wills), across a range of in-person, print and digital channels and campaigns.
The successful candidate will lead and develop the individual giving and legacy team to deliver on specific income targets through a range of activities and develop our Gifts in Wills and In Memory giving opportunities as well as our Mid-and High Level Giving Programmes.
They will also work with the Supporter Care Manager to deliver exceptional supporter care, ensuring that our donors and supporters feel valued and engaged.
Candidates will have previous experiences of working in a fundraising or sales and marketing environment and a proven track record of preparing successful campaigns and programmes of activity.
As an employee of St Nicholas Hospice Care you would receive the following benefits:
·25 days holiday increasing to 29 with length of service (pro-rata if part-time)
·Enhanced Occupational sick pay scheme
·Company pension scheme or continuation of current NHS pension plan (subject to criteria)
·Life assurance
·Access to Blue Light Card scheme with a range of discounts
· Free onsite parking
· Excellent training and development opportunities
· Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
· Opportunities to attend staff social events arranged by our social committee
· Provision of home-made meals available for staff in our onsite bistro
Closing Date: 30 September 2024 at 09:00
Interview Date: 15 October 2024
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.
In more detail
About Us
The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.
The role
Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.
About You
You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.
Please forward your CV with a succinct, introductory covering outlining your motivation and suitability for the role. If you would like an informal conversation before applying, please let us know
Making sure nobody, socially or financially excluded in West London goes without help, supporting those in need, enabling those with potential
The client requests no contact from agencies or media sales.
About the Company: Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Lebanon
About the Role: The Technology Project Manager role at MAP will be responsible for overseeing the successful planning, execution, and completion of technology-driven projects that enhance our organisational capabilities and support our mission.
You will leverage your expertise to lead cross-organisational project teams, coordinate resources, both internally and externally, and ensure that projects are delivered on time, within scope, and budget. The role is pivotal in driving innovation, improving operational efficiency, and ensuring that our technology initiatives align with our strategic objectives, ultimately enabling us to better serve our beneficiaries.
AP currently has a growing list of technology projects that it aims to commence, which will require varying levels of input from this role.
MAIN RESPONSIBILITIES
Project Planning and Management:
- Define project scope, goals, and deliverables that support organisational goals in collaboration with project team members and key stakeholders.
- Manage project timelines, budget, and resources.
- Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
- Support each project with project administration - setting up meetings, providing updates & minutes to all concerned.
- Lead, coach, and motivate project team members on a proactive basis.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Conduct project post-mortems and create recommendations report in order to identify successful and unsuccessful project elements.
Risk Management:
- Identify and manage project dependencies and critical path.
- Develop and implement risk mitigation strategies.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Quality Assurance:
- Ensure that projects are delivered on time, within scope, and within budget.
- Oversee quality control throughout the project life cycle.
- Manage project performance and ensure adherence to standards and methodologies.
SKILLS, EXPERIENCE & CANDIDATE ATTRIBUTES
Experience & Certifications/Qualifications:
- Experience in working in the NGO/Charity sector, particularly with digital transformation and organisations scaling up.
- PMP, PRINCE2, or similar project management certification preferred.
- Substantial Demonstrable experience in project management, in an IT environment.
Skills and Competencies:
- ·Strong understanding of project management methodologies and tools
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- ·Proficient in project management software
- ·Ability to manage multiple projects simultaneously and work under tight deadlines.
- Experience in information management, information security, business intelligence and programme management disciplines
Flexibility:
- Able to work flexibly in emergencies and to meet specific deadlines including some evenings and weekends.
Ethos:
- Support the mission & values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Represent and be an ambassador for MAP.
- Commitment to anti-discriminatory practice and equal opportunities.
- An ability to apply awareness of diversity issues to all areas of work.
- Abide by organisational policies, codes of conduct and practices.
- Commitment to upholding the rights of people facing disadvantage and discrimination.
- Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
Other desirable experience:
- Experience of not-for-profit/INGO environments
- Experience with humanitarian issues, particularly those in Palestine.
MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
Job Title: Database & Insight Manager- VAC107
Working Hours: 37.50 per week (Flexible and part-time working offered by agreement)
Salary: £40,000 per annum
Contract: Permanent
Deadline: Wednesday, 9 October 2024
Telephone Screening: Ongoing
Interviews to take place: Wednesday, 16 October 2024
Location: Leeds with flexibility to work from home
Do you want to work for a Charity that offers flexible working, training and development and a culture that is committed to the health and wellbeing of its employees? Do you have a keen passion for all things data related and experience in manipulating and processing complex data sources? If so, we want to speak to you.
Leeds Hospitals Charity
Leeds Hospitals Charity is proud to support Leeds Teaching Hospitals NHS Trust. At Leeds Hospitals Charity, we work with NHS staff to improve the experience of patients and families. We are passionate about healthcare and about making our hospitals amazing.
People are central to everything we do at the Charity. Our home city of Leeds is multicultural, and we embrace its diversity. Difference is to be celebrated, it inspires innovation and makes us stronger. For us equality, diversity, and inclusion are fundamental principles. They underpin our goal to support the communities of the hospitals in Leeds.
The Role
Reporting to the Head of Individual Giving, the Database and Insight Manager role will help to continue to transform the way the Charity uses data to make decisions and support our fundraising strategy.
The post holder will directly manage a team of 3 and will be responsible for ensuring the CRM is kept up to date and accurate as well as providing the Charity with the best possible insight, tracking, recording, and processing of all supporter interactions.
The person will:
· Develop and provide robust, high quality and insightful KPI reports, dashboards and analysis for each area of the charity.
· Inform and update the Head of Individual Giving and Director of Fundraising on response patterns, donor profiles and trends within our database, providing insightful and accurate data to underpin strategic fundraising decision making and informing marketing campaigns.
· Work closely with the Supporter Care Manager/Supporter Care Team on projects and initiatives that will help with loyalty, retention and engagement of our supporters.
· Lead on fundraising wide data product development and take responsibility for data protection compliance/GDPR, in collaboration with the Head of Individual Giving and Governance Team.
· Document and set approaches to manage change and improvement of data capture processes across the teams.
· Lead on new projects relational to our data and processes such as data retention schedules and improvement of existing and new automations.
The successful candidate will:
· Have experience in managing and leading a team.
· Be able to manipulate and process complex data sources, analysing supporter data.
· Have proven experience of gathering and analysing data, extrapolating meaningful insights and producing recommendations.
· Have strong analytical skills, with the ability to interpret results and draw conclusions and high-quality analysis.
· Have good knowledge of Excel including formulae, pivot tables and graphs.
For more details on the charity and role, please visit our website.
Benefits:
· 27 days holiday a year plus bank holidays with the option to buy additional holiday
· Flexible and Hybrid Working
· Volunteer Days
· Unlimited access to our online Learning & Development Portal
· Line Management Training Programme
· Pension scheme- 5% employer contribution
· Annual pay review
· Health & Wellbeing support including:
o access to an Employee Assistance Programmes and trained Mental Health First Aiders
· Life Insurance Protection
· Cyclescheme
· Car Lease Scheme
· NHS Blue Light Card and Discounts
As a Disability Confident Employer we commit to offering all applicants who consider themselves to have a disability an interview if they demonstrate they possess the essential skills and experience required for the role. Please advise on your covering letter if you consider yourself to have a disability.
Thank you for taking the time to apply for our position. We appreciate your interest in Leeds Hospitals Charity. If your application is selected to continue in the interview process, a member of our HR Team will be in contact with you before the scheduled interview date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Send My Friend to School Campaign Manager
This is a full time post, based in central London Salary: £40,291
The coalition
Send My Friend to School is a UK civil society coalition of international development NGOs, teachers’ unions and charities.
It brings together young people, politicians, teachers, civil society and the media in joint campaigning to demand quality education for all children across the globe. Each year thousands of schools and young people take part in the campaign, teaching young people the power and importance of using their voices in chorus with others across the globe to create positive change.
Send My Friend to School is the UK coalition of the Global Campaign for Education movement which is present in over 90 countries around the world.
Location
This role will be employed by Send My Friend to School Steering Group member Results UK, on behalf of the Send My Friend to School coalition, and will be based in Results UK’s office near Waterloo. Hybrid working is in place whereby staff are required to work from the office at least 2 days a week.
Terms & Conditions
This is a full time (35 hours per week), permanent post, with a 3 month probation period. There is likely to be occasional evening and weekend work involved, for which time off in lieu will be received. Holidays are 25 days pro rata per year plus bank holidays. Results UK’s terms and conditions of employment will apply.
Line Management
Although working solely on Send My Friend to School coalition activities the Campaign Manager will be employed as part of the Results UK team. Consequently, they will be formally managed by the Results UK Head of Parliamentary Advocacy in terms of workplace-related and employment issues.
The postholder’s work objectives will be agreed and monitored by the Steering Group and the postholder will report to the Steering Group on work priorities, objectives and outcomes.
Role Description
The purpose of this role is:
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Lead the development, implementation and monitoring of the Send My Friend to School campaign
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Coordinate the Send My Friend to School coalition, engaging the membership, managing the finances and coalition communications, and offering support to the working groups
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Line manage the Send My Friend to School Campaigns Officer
Key Responsibilities
Lead the development, implementation and monitoring of the Send My Friend to School campaign
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Lead the development of a collaborative campaign strategy on a selected theme under the umbrella of Sustainable Development Goal 4
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Develop a campaign narrative based on the selected theme) which our schools audience can readily engage with and be motivated by
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Manage the design and production of schools materials and learning resources, including sourcing suppliers, story gathering in conjunction with coalition partners, content production and editing
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Oversee the development and promotion of a creative action which is appropriate for a schools audience, is highly innovative and allows for varied levels of engagement and activity: work with coalition colleagues in devising and promoting the campaign through member organisations’ networks and more widely through additional education channels, social media and websites, to ensure mass participation
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Manage the development and promotion of the Send My Friend to School website, social media, e-communications to supporters and writing and editing engaging digital communications
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Be accountable for the coalitions’ youth work activities (Campaign Champions Programme and Young Ambassadors Network) that are managed by the Campaigns Officer
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Coordinate monitoring, evaluation and learning for the campaign
Coordinate the Send My Friend coalition
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Manage internal communications for the coalition and undertake engagement work with coalition member representatives to ensure active participation in coalition activities, good information flows, and to help ensure that activities across the coalition are well aligned and strategic
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Be the first point of contact for existing and potential coalition members and developing new partnerships, for instance with other campaigning organisations working on education for all
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Organise Joint Working Group and Steering Group meetings, ensuring that minutes are written up (by Campaigns Officer) and action points are taken forward
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Manage the coalition budget and financial reporting to the Steering Group, and undertake an annual fundraising drive from coalition members
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Maintain and update the website with news, publications and relevant content and ensure member lists and email groups are kept up to date
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Act as the UK link person with GCE International – the primary point of contact for GCE regionally (Europe and North America) as well as internationally/globally - researching and compiling coalition updates where required, participating in international conference calls, fielding appropriate information to coalition members and collating feedback as necessary
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Collaborate with working group members and the APPG secretariat on planning and delivery of activities including policy papers, launch events or meetings with parliamentarians
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Support coalition colleagues in gathering and collating inputs on policy documents, meetings, events, campaign plans and activities
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Where fundraising opportunities exist engage the coalition to increase and diversify its funding base and enable expansion of the schools campaigning activities
Line Management
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Line management of the part-time Send My Friend Campaigns Officer
Other responsibilities
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Undertake any other duties, appropriate to the post, as requested by the Steering Group
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Work out-of-hours and at weekends as necessary to provide effective support when needed, for example during party conferences or parliamentary events
Person Specification
Knowledge and Experience
Essential
Demonstrated skill and effectiveness in building partnerships or coalitions
Proven experience of developing and delivering change campaigning
Complex project management involving multiple stakeholders
Management of budgets and financial reporting
Experience of measuring impact, tracking response and implementing improvements
A good understanding of the UK schools market / working with young people
Knowledge and experience of advocacy and campaigning work
Experience of using website content management systems, email marketing providers and social media
Desirable
Knowledge of global education challenges and debates
An understanding of the rights-based approach to international development
Strategic knowledge of advocacy and influencing.
Fundraising and grant management experience
Line management experience
Skills and Abilities
Essential
Excellent interpersonal skills and behaviours, including relationship building and effective negotiation
Ability to think creatively and involve others in the process of campaign development
Ability to work fast and maintain accuracy: must be able to meet task deadlines quickly and well, working under pressure.
Ability to manage and prioritise own workload – must be able to think ahead and schedule tasks amid conflicting demands.
Ability to work independently and proactively with minimum supervision.
Accuracy and attention to detail
Excellent written and verbal communication skills
Here are a few of the benefits of joining us, in addition to the salary, pension and annual leave outlined at the top of this document.
Work-life balance
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We offer flexible working so you can manage work around your own needs. Due to the part time nature of this role we are happy to discuss a range of different options on how to manage this role including school hours or term time only.
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Hybrid working means you don’t have to be trapped in a long commute every day and don’t have to be London based.
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Staff members have their birthdays off as a bonus day of leave and we close the office between Christmas and new year so you don’t need to take leave.
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We subscribe to the Bupa employee advice line – free confidential access to financial and legal advisors as well as telephone and online counselling sessions.
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In addition we run training on mental health at work and have named mental health first aiders who can be contacted in confidence if you would like help finding support.
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All staff have the opportunity to join working groups outside of their work areas according to their interests. Our staff wellbeing team explores how we can improve our staff wellbeing - most recently publishing a comprehensive guide - and reviews what we have done to date.
Anti-oppression
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We offer half a day’s anti-oppression learning leave each year
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As well as making reasonable adjustments, we support our staff in making applications to the Access to Work scheme to get. additional equipment where needed.
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We offer disability leave for disabled colleagues to manage specific needs they may have without having to give up their holidays.
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We have a staff working group on anti-oppression which helps to develop our work on anti-oppression and identify gaps in our current work.
Partnerships
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Results UK hosts 3 other organisations working on specific aspects of global health and education, so you benefit from other perspectives and get an in-depth understanding of other work going on in the sector.
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We are part of the ACTION global health partnership which brings together CSOs from around the world to share learning and coordinate advocacy.
Equality, Diversity and Inclusion
At Results UK, we believe in equality, diversity and inclusion, and that it should be the norm. As well as this being an issue of equality and fairness, we recognise that diverse and inclusive organisations are some of the most productive and impactful.
As an organisation, we are aware of the underrepresentation of certain groups and communities in our sector. These include - but are certainly not limited to - people from Black, Asian and minority ethnic (BAME) communities, refugees, people with disabilities and people from lower socio-economic backgrounds.
We want to change this and are committed to playing our part as an organisation. As a committed equal opportunities employer, we actively welcome applications from people of a wide range of backgrounds, skills and abilities, recognising the value that these different perspectives bring to our organisation.
Job Title: Membership and Insight Manager
Job Type: Permanent
Hours: 35 hours per week – Monday to Friday
Department: Membership Engagement Team (MET)
Salary: £38,996 (FTE)
Reports to: Director of Membership and Marketing
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a motivated and dynamic Membership and Insight Manager who will respond to and resolve all member enquires and process Membership and Educational applications.
You will have a strong background in Customer or Membership support and have a demonstrable ability to take initiative and offer solutions. You will be able to work collaboratively and communicate effectively with a range of members and staff. You will have a proactive attitude and be able to work efficiently within defined processes.
You will work alongside the MET Director, Education Development Managers and associated teams to ensure that membership support is delivered as follows to:
- Manage a team of dedicated specialists to ensure our membership experience is valued and valuable
- Use insight gained from our range of digital systems to provide business intelligence and improve our member experience
- Drive improvement throughout our processes
- Ensure member enquires are responded to and resolved in line with Quality standards and SLAs
- Ensure members are treated fairly and in line with FSRH values and regulations
- Ensure that all Educational products are processed within agreed SLAS
- Maintain the quality of the service provided
- Create and deliver iterative improvements on the FSRH member contact strategy
You will have:
- A Levels (or equivalent experience)
- Substantial previous experience of strategic redevelopment of a customer contact team from the ground up.
- Substantial understanding of how to utilise a CRM to generate process improvements
- Substantial experience of working customer/ membership support environments
- Excellent product knowledge to support customers using a variety of media and formats
- Understanding of the role of CRM in an organisation and in customer/member experience
- Openness and ability to adapt to new technologies and new ways of working
- A good understand and ability to adopt the FSRH values throughout the role
You will have experience:
- Supporting educational products and member services
- Working within policies and processes and using these to support improved delivery and service
- Working in multichannel support (email, phones, remote, chat etc)
- Using digital platforms, CRMs and Learning Management systems preferably IMIS, Learning Pool (Totara)
- Managing complex cases
- Producing and creating reports
- Working within a professional membership body / higher education / NHS background
- Developing skills and knowledge of less experienced colleagues
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
To Apply
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
Deadline for applications is 12pm 2 October 2024
Interviews are likely to take place on W/C 7 October 2024
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
The client requests no contact from agencies or media sales.
We’re thrilled to be working with Herts Young Homelessness to recruit an Individual Giving Officer to join their small, dedicated team.
Herts Young Homelessness works with 16–24-year-olds who are homeless, or at risk of homelessness and those whose families are at risk of relationship breakdown. Their services empower young people to deal with the difficult situations in their lives, giving them the ability and confidence to 'do it themselves' and ultimately find stability.
The postholder will manage a portfolio of individual donors, providing excellent stewardship through meaningful engagement and thoughtful communications. You’ll work closely with the Head of Fundraising and Communications and the Events Officer to achieve a team target of £453,000.
To succeed in the role of Individual Giving Officer, you will need:
- An understanding of support acquisition and retention, supporter journey development and motivations for giving
- Experience of using a CRM database to support relationship management
- Understanding of developing fundraising or communication initiatives or campaigns
Salary: £28,000 - £30,000
Contract: Permanent
Location: Hatfield, Hertfordshire
Deadline: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserve the right to end the application period sooner.
Applications close at 9 a.m. Tuesday 8th October 2024.
Location: London / Hybrid (option to work remotely for up to 60% of work week)
Who we are
The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, our community and impact are global. We are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
We are also a federation of 17 world class higher education institutions, with collaboration at the heart of our ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Our passion for increasing access to education and mobilising the collective power and expertise of the federation is central to our ability to transform lives around the world and address the global challenges of the future.
About the role
The Donor Relations Officer is a key role within the Development Office at the University of London. You will be responsible for developing and implementing a best practice programme of stewardship, donor engagement and recognition for the University of London’s donors, ensuring sustainability and growth of the donor base. This work involves creating a rewarding donor experience and managing donor communications, organising high-level donor stewardship activities and coordinating fundraising activities to support the mission and goals of the University.
Who are we looking for?
You will come experienced in delivering a successful programme of stewardship, in the charity or higher education sectors, and a working knowledge and experience of handling confidential information. We need someone with strong interpersonal skills and the ability to liaise with high profile individuals, and thus excellent communication skills in terms of written and spoken English is needed. You will have excellent relationship management skills, including the ability to work closely and collegiately with colleagues as part of a team and across a wider organisation. Experience of building and managing mutually beneficial partnerships and networks, both internally and externally, to create opportunities for the University, is also sought. As is an ability to deal effectively with staff at all levels, demonstrating discretion and tact.
Further information
The University will be unable to sponsor candidates for a visa for this role. Successful applicants must be able to demonstrate their right to work in the UK for the duration of their employment.
The University currently operates a Hybrid Working framework involving a mix of working remotely and in the office. Typically, the majority of employees will be able to agree to work remotely for up to 60% of their working week, role dependent, however will be required to attend on specific days for training or team meetings.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications close at 9 a.m. Tuesday 8th October 2024.
Are you a finance professional with experience of Unit 4 ERPx and a passion for enhancing dog welfare?
As we continue our digital transformation programme, we’re looking for a motivated Systems Accountant to develop and optimise our brand-new accounting system.
About this job:
As Systems Accountant, you’ll:
- lead on the development and enhancement of Unit 4 ERPx, functioning as system administration and SUPER-user,
- work closely with various internal stakeholders (particularly the IT team) to ensure integration between existing systems and Unit 4 ERPx, building strong relationships with leaders to ensure the system meets requirements,
- be the main point of contact with the system supplier, responsible for ensuring both the smooth-running of the system and continuous improvement,
- be a problem solver, proactively identifying system gaps and working to resolve them in the most efficient way,
- build reports based on business requirements, ensuring decision-makers have financial reporting that provides meaningful insights and recommendations.
About you:
To excel in this role, you'll need extensive hands-on experience with the Unit 4 ERPx system, with a thorough understanding of its demands, capabilities, risks, and opportunities. Excellent communication skills are essential, as you'll be cultivating relationships with both external and internal stakeholders, taking a diplomatic and empathetic approach. Strong analytical skills and a deep understanding of financial accounting system processes and management are also crucial. A commitment to, and empathy for, the aims and objectives of Dogs Trust is vital.
About Dogs Trust:
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role. Please note that we may close this vacancy early if we receive enough suitable interest, so to avoid disappointment early application is encouraged.
The client requests no contact from agencies or media sales.
About Emergency Nutrition Network (ENN)
Emergency Nutrition Network (ENN) works to reduce undernutrition globally. We enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning and building evidence. We are passionate about being network-driven, independent and evidence-based.
Our vision is that every individual caught up in a nutritional emergency, or suffering from malnutrition anywhere in the world, gets the most effective help possible.
We undertake knowledge management, research and advocacy to support national governments, civil society, UN agencies, donors and academic organisations, and communities of practitioners. Through our work and collaborations, we support agencies and individuals to implement evidence-based nutrition programming, predominantly in low- and middle-income countries and in fragile and conflict-affected states.
ENN is governed by a Board of Trustees and has its head office in Oxfordshire, UK. ENN is financially supported by foundations and trusts, bilateral donors, international non-governmental organisations and United Nations agencies. For more information about ENN see our website.
What we do
Our Strategy aims to enhance the effectiveness of nutrition policy and programming by improving knowledge, stimulating learning, building evidence and providing support and encouragement to practitioners and decision-makers involved in nutrition and related interventions. ENN’s portfolio includes projects specialising in Infant Feeding in Emergencies, Wasting and Stunting, Adolescent Nutrition, Maternal Nutrition and Management of small & nutritionally At-risk Infants under six months & their Mothers (MAMI), and emerging areas of food systems transformation for nutrition, as well as our highly regarded international publication, Field Exchange (FEX) and our peer-to-peer technical forum en-net.
Our People
ENN’s team is made up of a range of technical experts in nutrition, with decades of collective experience, and a small, experienced operational team. ENN is highly committed to diversity and inclusion, to enabling and promoting flexible working for our staff, and to supporting continued professional development. We are proud that in our 2023 Employee Engagement Survey over 95% of our team said that they feel personally connected to ENN's overall purpose, they are clear about what they need to achieve in their objectives and that they are proud to tell people they work for ENN.
Purpose of the role
The Senior Technical Associate role is a key member of the Senior Technical Team at ENN. The post holder will bring extensive skills, expertise and capacity to deliver on a portfolio of our projects, provide strategic and technical direction and leadership, and manage their teams.
Terms and Conditions
· Hours of work: This is a full-time position (37.5 hours per week) for a 12 month fixed term contract (maternity cover). We will consider appointing two part-time positions to secure the right technical fit and skillsets.
· Type of contract: 12-month Fixed Term Contract
· Location: Office or home-based
· Holidays: 25 days plus UK bank holidays increasing by one day p.a. after two complete years of service to a maximum of 27 days p.a. (pro rata) plus office closure days between Christmas and New Year
· Pension: Auto-Enrolment to ENN scheme with a generous Employer contribution of 5%
· Salary: circa £53,000 per annum depending on experience (pro rata if part-time)
· Benefits: Dental cover, Life cover, Employee Assistance Programme, Wellbeing contribution
· Eligibility to work: The successful applicant will be required to demonstrate they have the Right to Work in the UK. This includes evidencing a UK NI number and that they are a UK tax resident. A Certificate of Sponsorship and relocation package are not available for this position
Key Responsibilities
1. Technical
The Senior Technical Associate will manage a portfolio of projects, lead on, and support, project delivery and develop content of technical outputs. This will involve being accountable for quality and timely delivery. The priority areas for this position are:
· Portfolio lead for ENN’s Infant and Young Child Feeding in Emergencies (IFE) and Management of small and at-risk infants under 6 months and their mothers (MAMI) projects
· Project lead for Infant and Young Child Feeding in Emergencies (IFE) Project.
· Technical lead for pieces of work/activities within the IFE/MAMI portfolio.
· Senior editorial role in Field Exchange
· Institutional engagement; particularly donors and foundations
Distinguishing role characteristics include:
· Portfolio lead: – Provide oversight of the balance, delivery and directions within the portfolio, managing the portfolio team, and with responsibility for ensuring plans are resourced.
· Project lead: Ensure delivery and assure quality technical outputs
· Technical lead: Deliver on specific pieces of work/activities within the portfolio
Examples of the types of project responsibilities the postholder will assume, depending on the specific role requirements and their relevant experience, include:
· Providing technical leadership to design, manage, deliver and ensure quality control on project areas
· Convening and facilitating working/advisory groups and leading technical meetings/consultations
· Brokering technical consensus
· Undertaking and/or overseeing research, such as scoping reviews
· Content development and shaping, having a senior editorial role
· Developing reach and securing engagement on project areas, including audience profiling and network development
· Working with our Digital Communications Specialist to identify and develop innovative communications tools and media to support uptake of outputs
· Coordination with actors as relevant to the project (internal, external, multi-agency, working groups and forums)
· Instigation of project relevant technical meetings, and ensuring their success, relevance and impact
· Reports and analysis development
· Working with the Projects Team to develop and monitor against project workplans and budgets
· Monitoring and evaluation
· Communications, donor and other reporting
· Development of portfolio specific funding opportunities and relationships.
· External representation
2. Strategic Development
The Senior Technical Associate will contribute to the overall strategic development of ENN and our strategic partners, including:
· Contributing to the realisation of ENN’s Strategy, potentially including representation on ENN’s Senior Leadership Team.
· Being aware of key developments in the nutrition (and related) sectors, identifying new activities, partners and opportunities that align with ENN’s strategy.
· Representing ENN and contributing to global groups/initiatives/efforts
· Assisting the Senior Technical Team in providing strategic engagement support for identified donors
· Development of concept notes & project proposals
3. Team and Management Responsibilities
The Senior Technical Associate will have team management responsibilities including:
· Line management responsibility for technical team members
· Manage and develop the technical (and other) skills of ENN’s staff
· Engage in the technical review of colleagues’ work
· Act as a ‘buddy’ and / or co-lead to other technical project leads if required
· Contribute to internal communications, information exchange, learning and staff engagement
· Contribute to technical debate and discussions, supporting consensus building
· Actively promote ENN’s commitment to diversity and inclusion, leading by example and contributing to an organisational culture where every individual is recognised and valued
Person Specification
Essential requirements
· Master’s degree in nutrition/Community Nutrition, Public Health or relevant discipline or equivalent professional experience
· Strong technical acumen and knowledge of the policy, research and practice landscape (stakeholders, policies, gaps, current key topics and challenges) in International Nutrition and Health.
· Significant technical experience in the priority areas outlined above
· Significant, relevant field experience
· Strong interpersonal, facilitation, influencing, consensus building and brokering skills and experience.
· Experience in conducting research, including as lead author and for publication.
· Editorial experience and the ability to peer review and critically appraise written content
· Experience in quality assurance for technical outputs
· Experience in knowledge management, and/or projects that focus on ‘learning’
· Experience in coordinating diverse work portfolios and team management
· Experience in donor liaison, reporting and relationship management
· Experience in developing funding opportunities
· Experience of line management
· Excellent communication, presentation, written and analytical skills
· Motivated, takes initiative, innovates and drives progress
· Good cross-cultural awareness and experience of establishing good working relationships with a wide range of stakeholders at national and global level
· Comfortable to work both autonomously and as a member of a dispersed and diverse team
Desirable requirements
· Experience of planning, developing and reshaping technical publications
· Experience as a technical lead on complex, institutionally funded projects
· Experience of providing support to country programmes on project design and delivery
· Experience in guideline and guidance development (international, national)
· Experience in strategy development and delivery
· Experience of supporting food systems/health programmes /system strengthening in developing contexts
· Nutrition/nutrition-related primary / other research experience
· French speaker or another relevant language
Reporting Lines:
The Senior Technical Associate will report to one of ENN’s Technical Directors and will have line management responsibility
Application Process
Please submit a Cover Letter (no more than one page) and CV no later than 23:59 Wednesday 2nd October 2024 (BST). Early applications are advised as we reserve the right to conclude the process before the closing date if a suitable candidate is identified. Please include your preferred working pattern details in your application, if not full time.
Please note that ENN does not accept speculative applications from recruitment agencies.
ENN is committed to diversity and inclusion, and to building a culture where every staff member is recognised and valued as an individual. We actively encourage applications from a broad range of experiences and backgrounds.
The client requests no contact from agencies or media sales.