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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Relationship Fundraiser
£28,137.13 per annum
North Yorkshire Hospice Care Sites (Harrogate & Thirsk)/Hybrid
Closing Date: 23rd July 2024
Hours per week: 30 to 37.5 Hours
Contract type: Permanent
Interviews will take place in Harrogate at the end of July (date To be confirmed)
Do you enjoy using your communication skills to develop lasting relationships with individuals? Are you passionate about local hospice care?
North Yorkshire Hospice Care (known to its local communities as either Saint Michael’s Hospice, Herriot Hospice or Just ‘B’) has a great opportunity for someone to join their fabulous Fundraising Team as a Relationship Fundraiser. If you are energetic, passionate, and looking to develop a career in fundraising whilst ensuring everyone has access to local hospice care, emotional wellbeing and bereavement support, this role is for you.
This is an excellent opportunity for proactive candidates with experience working within Individual Giving, In Memory or Legacy giving, to work in a growing area of the charity. With a varied workload, as a Relationship Fundraiser you will help secure a crucial source of income for the charity.
The Relationship Fundraiser will cultivate and manage relationships with both internal and external stakeholders, as well as individual donors, to ensure a positive experience for all supporters of North Yorkshire Hospice Care. Each day in this role will be unique, involving activities such as planning upcoming appeals, meeting with recently bereaved families, or promoting the importance of legacy gifts. This position is ideal for someone who enjoys building relationships and has a keen eye for detail.
We are looking for individuals who are personable, have a positive attitude, and can empathise with stakeholders.
Key responsibilities will include –
- Supporting in-memorium donors through their giving journey
- Help the creation of regular giving appeals
- Grow income and support donor stewardship from general donations received
- Be an ambassador for legacy giving, growing awareness internally and building number of legacy pledgers
- Build and maintain strong, personal relationships with stakeholders to ensure life-time giving
- Work with the team across the other fundraising specialisms to contribute to a cohesive approach to fundraising
Please see a copy of the full Job Description and Person Specification for this role at the bottom of this page.
Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who do not have the right to work in the UK.
Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Benefits include (subject to eligibility): -
- 35 days holiday per year (including Bank Holidays, pro-rata)
- Comprehensive Induction Programme
- Refer a friend bonus scheme
- Pension Scheme with an employer contribution of 8%
- Lifestyle discounts and savings
- Cycle to work scheme
- Employee Assistance Programme
- Access to staff support
- Free group life assurance
- Free DBS check
- Free car parking at Crimple House location.
Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice make up registered charity North Yorkshire Hospice Care. You’ll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond.
At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.
We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
Our Values at Work
North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.
We have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.
This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.
NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.
Job Description
Relationship Fundraiser
1.0 Job Purpose
The Relationship Fundraiser plays a crucial role in supporting the Relationship Manager in advancing North Yorkshire Hospice Care’s mission by assisting in the enhancement and management of relationships with individual donors.
The Relationship Fundraiser will assist in identifying potential donors, understanding their motivations, and contributing to tailored engagement strategies. Through these efforts, the fundraiser will help to ensure donors feel valued and connected to the charity's cause.
This role will primarily focus on growing and maintaining various fundraising avenues, including in memory, regular giving, facilitating legacy gifts or bequests in wills, and singular donations. The role aims to maximise opportunities for donor engagement and individual giving.
2.0 Key Tasks
- In-Memorium Fundraising Support: Assist in implementing sensitive and impactful strategies to encourage donations in memory of loved ones, ensuring memories are honoured and families and friends are supported throughout their giving journey.
- Regular Giving Support: Aid in driving the regular giving program to secure a sustainable income stream. This will involve supporting in creating tailored appeals, managing communications, and contributing to enhancing donor satisfaction and retention through regular updates and engagements.
- General Donations Assistance: Provide support in overseeing the process for general donations, maximising the ease and effectiveness of one-time and ongoing contributions. This may include assisting in campaign management, donor acknowledgment, and contributing to leveraging special events and anniversaries to inspire giving.
- Donor Relationship Support: Help build and maintain strong, personal relationships with donors through consistent, thoughtful communication and recognition strategies. Utilise CRM to track donor interactions, preferences, and history to tailor approaches and increase donor engagement.
- Collaboration and Support: Collaborate with the Relationship Manager and other teams within the charity, such as marketing, events, and volunteer management, to contribute to a cohesive and comprehensive fundraising approach.
- Continuous Improvement Support: Assist in evaluating and refining fundraising strategies and processes to optimize donor engagement, retention, and revenue generation.
- Legacy Giving Ambassador: Act as an ambassador for legacy giving both internally and externally. Work with the Relationship Manager on creating internal awareness materials and promoting legacy giving initiatives to external stakeholders.
- Case Study Recruitment: Collaborate with the marketing team on the recruitment of case studies suitable for various areas of work, showcasing the impact of donations and legacy gifts.
- Personalized Stewardship: Maintain strong relationships with supporters through personalised stewardship, adhering to relevant supporter journeys to ensure ongoing engagement and support.
- Reporting: Regularly report against agreed objectives and key performance indicators to track progress and identify areas for improvement.
- Legacy Product Promotion: Continuously identify opportunities to promote legacy products across multiple channels to encourage legacy giving.
- Communication with Legators: Communicate with legators and families regarding potential pledges and provide aftercare once a gift in the will has been donated to North Yorkshire Hospice Care.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Key results/objectives/measures of success
KR 1: Strengthening Relationships and Collaborations for Effective Fundraising Materials
SM 1:Successfully coordinate with the Relationship Manager and Marketing team to launch a legacy campaign which aligns with Hospice UK’s national campaign, maximising visibility and impact.
SM 2: Execute general donation and regular giving campaigns as outlined in the work plan, ensuring alignment with strategic objectives, and achieving the financial year’s budget targets. Collaborate closely with the Relationship Manager and Marketing team to develop compelling messaging and materials for these campaigns.
KR 2: Enhancing In-Memorium (IMO) Fundraising through Community Engagement
SM 1: Strengthen existing relationships and establish new partnerships with funeral directors across the community. Collaborate with them to promote IMO fundraising initiatives and ensure families receive appropriate support and guidance in honouring their loved ones through donations.
SM 2: Foster strong relationships with internal staff members, empowering them to become advocates for IMO and legacy fundraising efforts. Provide training and resources to ensure staff are knowledgeable and confident in promoting these initiatives to donors and supporters, maximising engagement, and support.
KR 3: Ensure all donors are supported and have a positive experience when supporting North Yorkshire Hospice Care
SM 1: Follow procedures and systems to cater to donors’ needs effectively, from initial engagement through ongoing stewardships.
SM 2: Prioritise personalised communication and timely acknowledgement of donations, ensuring doors feel valued and appreciated for their generosity.
SM 3: Solicit feedback from donors to identify areas for improvement and implement enhancements to enrich their experience further.
SM 4: Collaborate closely with internal teams to ensure a seamless and unified approach to donor support across all interactions.
SM 4: Provide resources and guidance to frontline staff and volunteers to equip them with the tools and knowledge needed to deliver exceptional donor experiences.
SM 5: Maintain accurate and well-organized CRM records to ensure data integrity and quality.
Overarching responsibilities
- To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority.
- To live out our values, which drive all that we do, in the context of your everyday work following our behaviour framework.
- To work in accordance, and fully comply, with our organisational policies and procedures.
- To carry out all duties in accordance with the law, , regulations, organisational frameworks, recognised professional guidelines and the have a commitment to FREDIE, integration and collective decision making.
Throughout your time with us we will conduct ongoing employment checks and performance reviews relevant to your role, for example professional registration checks, DBS, appraisals and regular contact meetings.
3.0 Terms and Conditions
Reports to: Relationship Manager
Responsible for: NA
Hours: 30 to 37.5 Hours
Location: Hybrid
4.0 Person Specification
What is required?
Is it essential or desirable?
Essential = E
Desirable = D
How is it assessed?
Application = A
Interview = I
Task/Assessment = T
Education/Qualifications
Good level of education including Maths and English GCSE A-C or equivalent E A
Experience
Experience of working with Microsoft365 applications including Word, and Outlook as well as fundraising or customer database packages, websites, and social media platforms E A/I
Successful track record of strong supporter or customer stewardship E A/I
Experience of working in a fundraising or a sales environment D A/I
Campaign/project management experience E A/I
Experience of data analysis and providing detailed insights E A/I
Experience of presenting to a wide range of audiences E A/I
Knowledge/Skills
First-class donor or customer management skills, delivering outstanding stewardship and supporter experience E A/I
Excellent written and oral communication skills E A/I
Ability to empathise with supporters/service users E I
A good awareness of fundraising regulation, legislation and GDPR D A/I
Ability to communicate effectively to internal and external stakeholders E A/I
Exceptional eye for detail to monitor campaign performance and trends – mitigating against potential issues. E A/I
Demonstrable team-working experience E A/I
Understanding of digital fundraising or marketing techniques E A/I
Understanding of legacy fundraising and marketing E A/I
Personal Attributes
A natural relationship builder with ability to positively influence others E A/I
Proactive and results-driven, with a demonstrated ability to meet and exceed targets E A/I
Good attention to detail – a ‘completer finisher’ E A/I
Ability to identify opportunities for income growth E A/I
A desire to grow and develop in a fundraising environment E A/I
Calm, friendly, confident, and proactive person who is a keen learner E A/I
Can work independently under own initiative and as part of a team and positively supports cross-team working, and shared goals to maximise the potential of fundraised income generation E A/I
Ability to speak with confidence, sensitivity, and passion about North Yorkshire Hospice Care E A/I
High level of integrity and discretion when handling confidential information E A/I
Ability to work under pressure and multitask and prioritise multiple projects and work streams E A/I
Promotes and sustains a responsible attitude towards diversity and inclusion within North Yorkshire Hospice Care E A/I
Flexible in attitude to work, and undertaking of role
Willingness to travel across North Yorkshire and work flexibly to ensure that plans are delivered
Job Types: Full-time, Part-time, Permanent
Pay: Up to £28,137.13 per year
Expected hours: 30 – 37.5 per week
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
- Work from home
The client requests no contact from agencies or media sales.
About the Role: 2 year Fixed Term Contract
We are seeking a dynamic individual to provide inspirational regional team leadership for designated Regional and Area Associations and their volunteers. In this role, you will drive the delivery of outstanding member benefits, sports, and leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting reform work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed may change as the reform work progresses.
About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.
Closing date: Midday - Wednesday 31st July 2024
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
Salary - £28,300 per annum, plus pensions & benefits
Hours - 36 hours (net) with evening and weekend working
Location – Home-based within 45 minutes of Winchester in Hampshire, looking after churches in Berkshire, Dorset and Hampshire
This is a fundamental role within our West regional team, internally the role is known as Local Community Officer.
The Churches Conservation Trust works with communities to look after 357 historic churches, over two million visitors annually and hundreds of events both private and public.
These ancient, listed sites are among the most beautiful locations in England.
You’ll be visiting sites in your patch regularly, encouraging new supporters, holding local meetings, and raising funds to meet each building’s unique needs. Sharing progress through a growing church plan for each of the 22 churches in your area, you’ll ensure these buildings thrive as beautifully maintained visitor attractions, as venues for events and as central parts of village, town or city life.
You’ll be supported by our team of experts, including fundraising, conservation, and learning and by our large network of church supporters.
If you know how to build and sustain community projects across a wide area, whether that’s in towns, cities or remote areas, we’d love to hear from you.
How to apply
If you would like to apply for this role, please visit our vacancies page, where you will be directed to our online recruitment system. You’ll be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining how you fulfil the person specification for this post.
Please note direct applications via email cannot be accepted for this role, only applications submitted through our recruitment portal will be considered.
The closing date for receipt of applications is 8am on Monday 15th July 2024
Please note there is a two-stage interview process. Shortlisted candidates will be invited to attend a familiarisation visit on Tuesday 6th August 2024 in Berkshire. This will be followed by interviews on Friday 9th August via Zoom/Teams. Please note that the interview dates have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please email us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Charity People is thrilled to be working with Latymer Foundation in the recruitment for a Fundraising Manager. The person in this role will be a pivotal member of a brilliant development team.
Job Title: Fundraising Manager
Location: Hammersmith, London - 3-4 days a week in the office during term time and full time working from home during school holidays
Contract: Permanent and full time - 37.5-hour week, Flexible working hours between 08.00 - 19.00 Monday - Friday
Salary: £45K
About the organisation
2024 marks a hugely important milestone for the Latymer Foundation - its their 400th anniversary!
The Latymer Foundation at Hammersmith was established in 1624 by Edward Latymer, a lawyer and local landowner, with the aim of offering financial support to eight children living in the area, providing them with clothes and giving them an education. An education which would not otherwise have been possible for them to access.
Today, the Foundation runs Latymer Upper and Prep School and one of its main aims is to provide bursaries (financial support for school fees) to as many local children as possible, ensuring that any promising and talented child can access a first-class Latymer education, regardless of their family's financial situation.
As of September 2023, the Foundation is supporting bursaries for 1 in every 5 students at Latymer Upper School, and is aiming to increase this to 1 in 4 students by 2024.
The Role
Reporting to the Director of Development, the Fundraising Manager is a key member of a sector leading development team. Latymer's bursary programme is one of the most successful in any UK independent school. Since 2002, the number of pupils receiving means tested support has grown from just 7 to more than 280 as of September 2023, the majority of whom receive between 75-100% fee remission.
This growth has only been possible thanks to philanthropy through the Latymer community: parents, alumni, Governors, staff, and students.
The Fundraising Manager is at the heart of the community fundraising, focussing on the full cycle of cultivation, solicitation and stewardship
Responsibilities:
* Develop and deliver the strategy and tactics to increase giving and participation in support of our annual bursaries appeals (including Upper School and Prep) using a range of channels and touchpoints (e.g. DM, digital, phone campaign, events, face to face)
* Design the stewardship matrix and tactics to thank our supporters and develop compelling content that surprises and delights our donors, including events and the delivery of our annual campaign impact report, Campaign Review
* Provide a supporter experience that increases conversion and retention and builds long-term commitment to the Foundation, especially important this year as we celebrate Inspiring Minds and start to focus on future campaigns
* Develop case studies to illustrate the impact of donations across communications and devise ways to increase opportunities to see these stories
* Utilise insight and data to set, monitor and evaluate appeal/activity performance and inform future tactics
* Manage the process of researching potential donors and other potential supporters of the Foundation
* Manage portfolio of leadership giving donors to make individual approaches to mid-level donors in support of the Bursaries Appeal
* Work closely with the Bursaries Appeal volunteers to raise awareness of the bursaries
* programme and increase giving particularly amongst current parents
* Oversee the student-led bursaries fundraising Club (RAISE)
* Prepare the annual budget proposal for all fundraising appeals for submission to the
Director of Development, focussing on ROI for fundraising channels
* Manage the Fundraising Assistant ensuring they have the direction and resources to be successful in their role
About You
This is a great opportunity for an able and enthusiastic person to make their mark in a busy and successful department.
* Have previous fundraising experience;
* Take an innovative approach to meet and exceed targets;
* Be a confident, assured communicator in English, both in written and verbal form;
* Be focused, well organised, proactive and efficient;
* Be curious and solution-focussed when faced with challenges;
* Be capable of working effectively under pressure and changing priorities;
* Demonstrate good IT and have previous experience of Raiser's Edge or other CRM database.
To kickstart the application process, please contact Seema Choudhury at Charity People today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £31,000 - £35,000 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week) or Part time (minimum of 21 hours per week)
Place of work: Remote/Hybrid/Flexible with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days per year.
Join Our Team!
We are looking for an experienced, confident, flexible Evidence & Insight Officer. Working within a small team in an evolving department, developing and delivering the research, insight and evaluation enabling the charity to make strategic, evidence-based decisions to maximise our impact. We are developing the charities understanding of our key audiences, their needs and how well we are addressing them through the design, delivery and sharing of relevant research and analysis.
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!
About you
The role is suited to someone who:
- Is experienced in delivering evidence & insight projects
- Is experienced in using both quantitative and qualitative approached to gathering evidence and insight.
- Has strong analytical and data management skills using complex and varied information and data.
- Has strong data visualisation skills to effectively present data for different audiences
- Is a strategic thinker and a team player.
- Is a fantastic communicator, able to build and maintain effective relationships with with our stakeholders
A full description of the role and responsibilities can be found within the job pack.
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email address stated within the Recruitment Pack.
More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website
Closing Date: Monday 29th July 9.00am
Please note: no applications will move forward within the recruiting process without a supporting statement. Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please ensure you provide a supporting statement, as we are unable to move forward in our recruitment process, any applicants who do not provide one.
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Work setting: Remote with occasional visits to office for training and events purposes
Salary: up to £32,760.00 per annum (pro rata)
Hours: 6-month FTC, full-time (35 hours per week)
Location: London
Do you enjoy providing support to delegates and volunteers by assisting, processing bulk event registrations, arranging complimentary committee registrations, and dealing with enquiries? This role does not include overseeing events' logistics. However, your contribution will be essential to providing strong administrative support to events and communication with stakeholders at all levels.
TPP are recruiting a proactive Events Registrations and Support Administrator on behalf of our client, a respected membership organisation whose objective is to promote education.
Benefits:
- App providing GP consultations, Physiotherapy, mental health support and life, money and wellbeing support.
- 22 to 27 days' holidays, depending on length of service, and pro-rated based on work pattern.
- Employee Assistance Programme.
- Flexible working arrangements.
- Life insurance (group personal accident scheme providing up to 3 times your salary in the event of permanent disability, loss of a limb or death).
- Private Medical Insurance.
- Aviva Group Pension Plan (9% employer and 3% employee contribution).
- Interest free loans.
The Role:
As an Events Registrations and Support Administrator, you will work with the Branch Network Manager to deliver the Events Programmes for Branches in line with budget, good governance and engagement principles, always being mindful of the charity's funds and reputation.
Responsibilities:
- Facilitate affordable, inclusive, and accessible CPD via in-person, hybrid, and digital events.
- Work closely with the Branch Network Manager to implement Events Programmes for Branches.
- Collaborate with volunteers, Branch Network Officers, and the Branch Network Manager to create and promote the annual branch programme.
- Utilise Cvent to design event registration pages and delegate confirmation emails.
- Produce emails, local bulletins, adverts for publications, and social media content within brand guidelines.
- Update websites with branch activity information.
- Assist with bulk event registrations and complimentary committee registrations.
- Handle delegate and volunteer enquiries.
- Monitor and report on marketing campaigns and attendee statistics.
- Manage prospect data and support the process of branch prize winners.
- Distribute marketing materials, prepare delegate badges, and attend events as needed.
- Manage mailboxes, connect potential volunteers/speakers with the network, and maintain branch web pages.
- Survey members on behalf of branches and update CRM with committee changes.
- Contribute to the development of a speaker directory and formulation of content for branches conference, forum, and volunteer inductions.
- Promote the Branch Network at branches conference, branch events, and industry events.
To be considered for this Events Registrations and Support Administrator role:
- Demonstrate experience processing high volume registrations for events.
- Attention to details, excellent organisational skills and superb time management.
- Experience using event management software.
- Used to providing excellent administrative support to events.
- A background working for a Membership professional body
- Ability to work in a fast-paced environment with conflicting deadlines
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to get into fundraising? Are you an organised administrator and a proactive people person?An exciting opportunity has arisen at Prospect Hospice for a Fundraising Coordinator to support the community and events team.
Our fundraising team raises vital income to enable us to care for people with life limiting illnesses in our community. We do this through events, activities or other platforms to promote the Hospice out in the community and are passionate about providing an excellent supporter experience. We are looking for a new team member to join us to help us achieve our goals and support our fundraising activities.
Hours: Monday to Friday 9-5 (with flexibility required on occasion to support events and activities outside regular working hours). Full or Part-time applications considered, minimum of 28 hours per week.
What is the role?
The Fundraising Coordinator will be an integral part of the fundraising team, providing excellent administrative support for fundraising campaigns, events and in aid of fundraising. You will also be responsible for the administration of accurate supporter records and bookings, responding to enquiries and cultivating relationships with our supporters and volunteers. You will support the team to meet departmental targets and objectives to drive ongoing stewardship and supporter engagement.
Working as part of a small, busy team there will be opportunities for you to get involved with projects and initiatives outside of the day to day administration, helping to expand your knowledge and develop your skill set.
Do you have?
- Great people, communication and customer service skills
- Strong organisational skills and a ‘can do’ attitude
- An excellent eye for detail
- Good digital skills including MSOffice (Excel and Word)
- The ability to be flexible and the ability to juggle and prioritise multiple tasks
- Experience in an administration role in fundraising, events/marketing or a customer services environment
- Ability to understand information presented in databases or donor software systems.
In return, you will be joining a great team working in a supportive and collaborative environment for one of Swindon’s best loved charities.
We offer a great range of benefits, including:
- 27 days holiday FTE plus bank holidays (rising with length of service)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Supportive induction, training and development
- Flexible working
To apply please submit your covering letter and CV via our website.
Interviews will take place on Monday 15th July 2024
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
Prospect Hospice is committed to promoting the wellbeing of all adults and children who use our services, ensuring that they live a life that is free from harm, abuse and neglect. We work in an open and transparent way and encourage staff, volunteers, patients and families to raise any safeguarding concerns.
Please note, should we should we receive an overwhelming response for the job advertised, we reserve the right to close the vacancy early
The client requests no contact from agencies or media sales.
We are in search of a Programmes Assistant who brings excellent administrative skills, a keen interest in human rights and a commitment to supporting a vibrant civil society and open civic space. This is a newly created position to provide additional support to the expanding FICS team. To thrive in this role, you will enjoy collaboration across the organisation and engaging with our teams to deliver effective administration supporting a diverse range of programmatic work. You will also enjoy being in a busy and highly adaptive environment where we are working across a range of complex issues.
You will be keen to get involved in and develop your understanding of FICS’ work around civic space ranging from narrative power to securitisation. You might be looking to begin a career within human rights and philanthropy.
Successfully managing a varied workload within established deadlines is key. Your approach should be methodical, and we are looking for someone with a genuine enthusiasm for supporting effective programme management, which includes adept record-keeping, utilising planning tools, and handling some financial administration.
We are looking for someone who is flexible, proactive, and ready to contribute to the dynamic growth of our warm and friendly team. In return, we are committed to providing training and shadowing opportunities through which you will have the opportunity to learn about a diverse range of issues relating to civic space and meet with a wide range of amazing changemakers.
Key Responsiblities:
General Administrative Support:
- Monitor shared email inboxes – acting as first point of contact for external enquiries and logging, fielding, and actioning requests as appropriate.
- Maintain organised documentation for programme activities, including meeting notes, contracts, and correspondence within our cloud-based filing systems.
- Help keep membership/contact information updated within the CRM.
- Support team travel plans including transport, accommodation, and visa arrangements.
- Occasional assistance with scheduling of meetings.
Finance Administration:
- Look after the day-to-day processing of invoices, credit card statements, expenses, and advisory fee payments.
- Assist in monitoring expenses according to allocated budgets.
- Assist with the drafting and processing of contracts for consultancies.
Event Administration:
- Help organise events, workshops, or meetings related to the programmes (most of these are online).
- Coordinate logistics, including Zoom bookings, participant registration, interpretation and translation arrangements, supporting the coordination of speakers and participants, access needs.
- Assist during online events with light tech and administrative support.
- For occasional in-person events, assist with venue booking, catering and travel arrangements and risk assessments.
- Assist with the preparation of emails, presentations, and other materials related to events.
Person Specification
We are committed to being a diverse team and are looking for talented people from a wide range of backgrounds, cultures and experiences who share our values.
In your application, please demonstrate how you address the following criteria:
Essential:
- Relevant administrative experience.
- Proven organisational skills, with excellent time management, the ability to manage a varied workload and to work flexibly within a small team.
- Proficiency in clear English communication, both verbally and in writing, with good attention to detail.
- Good numeracy skills, including experience of using an online accountancy package, ideally Xero, and the ability to work with financial records and ensure accuracy.
- Comprehensive proficiency in Microsoft Office O365 and familiarity with communication tools and platforms, especially Zoom.
- Good understanding of the importance of maintaining confidentiality.
- Permission to live and work in the UK.
Desirable:
- Previous experience of working in a not-for-profit organisation.
- A keen awareness of digital security in the context of human rights work.
- Experience of supporting and organising events.
- Basic design skills, following brand guidelines, to create visually appealing email and presentation content.
- Experience of working with CRMs and Mailchimp.
Full details of how to apply are in the attached job pack. The deadline for applications is 9AM BST, 15th July 2024.
Leadership and Engagement Coordinator
Contract: Permanent, Full Time, 35 hours per week
Salary: £27,679 - £29,063 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
About WaterAid:
Want to use your great organisation and coordination skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Leadership and Engagement Co-ordinator to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The WaterAid Leadership and Engagement team is responsible for facilitating high levels of performance across WaterAid, through the development of integrated leadership, learning, engagement and internal communications strategies.
About the Role:
As our detail-oriented and problem-solving Leadership and Engagement Co-ordinator you will provide high quality co-ordination, administration and project support to the Leadership & Engagement Team.
In this role, you will:
- Co-ordinate logistics and provide administrative support for our learning, management and leadership programmes across WaterAid, including co-ordinating participant lists and invitations, logistical and travel administration, collation and production of materials, booking meetings, gathering and analysing evaluation data and other associated tasks.
- Provide administration of our learning management system (LMS), including managing users and all other LMS administration including setting up new starters and generating course completion reports.
- Provide administrative support for the pro bono coaching programme.
- Provide administrative support for psychometric assessments and 360-degree feedback including setting up assessments and managing responses.
- Monitor the Learning inbox and respond to and escalate queries as appropriate.
- Process invoices and expenses, ensuring complete and accessible records and reports on reasons for variances and provide cover for the Internal Communications and Engagement Officer.
- Provide contract management support ensuring compliance and best practice including the upload and registration of all Leadership and Engagement Team contracts on to WaterAid's contract register.
- Maintain Leadership and Learning pages on the global intranet.
- Support and update the global induction, keeping online resources up to date and supporting local People Teams with their local inductions. Project manage the global induction programme for senior leaders.
- Book, support and contribute to in person and virtual team meetings.
- Update & maintain learning resources and team files ensuring effective filing systems and GDPR compliance for the Leadership and Engagement Team through data cleansing and maintaining data security and integrity.
- Collaboratively work across the Leadership and Engagement Team, providing support and cross cover when necessary, including ensuring that all new team members are fully inducted and have access to and can use all relevant systems.
About You:
- Proven experience in providing excellent co-ordination and administration support to a team or an individual - including diary management and organisational skills.
- To be brilliantly organised and motivated by the desire to support others to be effective and efficient in their work.
- Strong time management and prioritisation skills with the tenacity to problem solve.
- Excellent accuracy and attention to detail.
- To be a good listener with great interpersonal and communication skills (written and verbal) including across geographical and cultural boundaries.
- A flexible and pro-active approach to work including the ability to identify and manage multiple and changing priorities in a fast-paced environment.
- Digital literacy with good IT Skills and ability to use Office 365 tools of Outlook, Word, PowerPoint, Excel and SharePoint and set up virtual meetings on MS Teams.
- Integrity and the ability to act with discretion and respect confidentiality.
- The ability to work calmly under pressure and drive tasks through to completion.
- A positive, outgoing, helpful disposition and a team player, able to work in a collaborative and adaptable way.
- The ability to represent the Leadership and Engagement Team across a range of local and global key stakeholders (internal and external), including external suppliers.
- An interest in Learning and Development and commitment to personal learning and development.
- A working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Although not essential, we also prefer you to have:
- Experience in learning and development administration.
- Experience of using a Learning Management Software.
- Some knowledge of e-Learning.
- Ability to speak and write in French, Portuguese or Spanish would be an advantage.
- Experience of working in an international team and operating in a matrix structure.
- Experience or knowledge of the development sector.
Closing date: Applications will close at 23:59 on Monday 15th July. Availability for the first virtual interviews is required from 29th July to 2nd August. Final interviews will be in person at our office in Canary Wharf, London between 5th to 9th August.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter in one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
At St Nicholas Hospice Care, we are dedicated to providing compassionate care and support to individuals facing life-limiting illnesses. Our mission is to make a meaningful difference in the lives of our community members, ensuring that no one faces their journey alone. We are looking for a dynamic and driven Senior Marketing Officer to join our team and help us continue our vital work.
Your Role
As the Senior Marketing Officer, you will be at the heart of our marketing efforts, leading initiatives that communicate our mission, engage our community, and drive positive change. You will work closely with our Head of Marketing and a dedicated team to craft and execute marketing campaigns across various channels which make an impact.
Key Responsibilities
Lead and inspire: Take charge of planning, executing, and optimising marketing campaigns that resonate with our audience. You’ll bring energy and creativity to every project, inspiring the team and driving results.
Project management: Organise and manage multiple projects, ensuring tasks are completed on time and within budget. Your pragmatic approach and organisational prowess will keep everything running smoothly.
Content creation: Oversee the development of engaging content for digital, print, and social media. Your meticulous attention to detail will ensure our messaging is consistent and compelling.
Stakeholder collaboration: Work closely with internal and external stakeholders, bringing people together on shared marketing goals to benefit the Hospice.
Analytical insights: Monitor and report on campaign performance, using data-driven insights to refine strategies and improve effectiveness. Your analytical skills will be key to our success.
Who we’re looking for
We are seeking a candidate who embodies the following qualities:
- People-oriented: You thrive on building positive relationships and working collaboratively. Your communication skills are exceptional, and you enjoy engaging with a diverse range of people.
- Energetic and passionate: You bring enthusiasm to your work, driving projects forward with a positive attitude. You are motivated by the opportunity to make a real impact.
- Organised and detail-oriented: You are meticulous in your approach, ensuring that all aspects of your projects are well-coordinated and executed to a high standard.
- Audience-centric: You have a deep understanding and appreciation for tailoring your marketing efforts to engage and resonate with our audience.
- Pragmatic and Resilient: You balance creativity with practicality, finding solutions to challenges and adapting to changing circumstances with ease.
What we offer
Our Values:
We are guided by our core values of Compassion, Accountability, Respect, and Equity. At St Nicholas Hospice Care, we foster a supportive and inclusive environment where everyone is valued.
Working environment
- Meaningful work: Make a real difference in your community by supporting a cause that truly matters. Your work will directly impact the lives of those we care for.
- Supportive team: Join a team that values working together, support for each other, and doing the best it can for the Hospice.
- Community Involvement: Engage with the community through various events and initiatives, building connections and fostering a sense of belonging.
Benefits
- A Health Cash Plan & Wellbeing programme
- 25 days annual leave increasing to 29 with service (pro-rata for part-time employees)
- Enhanced Occupational sick pay scheme
- Access to a group pension plan or if you have a current NHS pension, we can offer a continuation of your plan (subject to criteria)
- Life assurance
Equal opportunity statement
St Nicholas Hospice Care is an equal opportunity employer. We welcome applications from all individuals regardless of race, gender, disability, religion, belief, or sexual orientation.
The client requests no contact from agencies or media sales.
Location: Homebased - with occasional travel for staff residentials and event
Contract: Permanent Full-time - 37 hours per week (subject to funding)
Salary: Band 4 - £30,858.80 - £40,777.70 per annum dependent on experience
The National Youth Agency is looking for a new Research Associate to join our Knowledge Team.
What we do:
- As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
- We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role:
- This is an exciting opportunity to join a newly formed and rapidly expanding team within our Growth Directorate. We are seeking a skilled Research Associate to contribute to our mission of supporting youth work and driving evidence-based practices.As our new Research Associate, you will be integral to delivering data, knowledge, and insights that underpin our organisational development and program delivery. This role involves a wide array of research activities, and you must be able to handle multiple tasks efficiently. We are looking for a professional who is not only confident and flexible but also has excellent communication and organisational skills.
Key responsibilities for this role will include:
- Providing research support for local authority service reviews, including analysing local statistics, conducting surveys and focus groups, and contributing to gap analysis.
- Collaborating with the Knowledge Team to design and deliver social research projects.
- Assisting in the design and implementation of project evaluations to meet funder requirements and enhance our evidence base.
- Leading small research projects for both NYA and external clients.
- Promoting evidence-based practices and utilizing insights to drive improvements across the organization.
The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
Please download our applicant pack to find out more about the role and requirements
Please use our online application process to submit the following documents:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. CV’s will not be accepted without a cover letter.
REF-215 081
The National Youth Agency is looking for a new Events Coordinator to join our UK Youth Parliament Team to join us as soon as possible.
Contract: Fixed-Term Full-time (37 hours per week)
Salary: Band 6 £30,000.00 per annum
Hybrid: 4-days remote working 1-day in Leicester head office.
Immediate start required.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
About the Role
This is an exciting opportunity to join a brand-new team within our Operations Directorate. We are seeking an experienced events coordinator to provide support to our team in the delivery of this prestigious, impactful programme.
Whilst a broad range of administration duties will be required, we are looking for a friendly, professional, and enthusiastic individual who can deliver an extremely high level of customer service to our stakeholders and colleagues. The role is extremely varied and an ability to multitask is essential. This role would suit someone who is confident, flexible and has great communication and organisational skills. We are ideally looking for someone who is able to start this role immediately.
- This role has a wide-ranging remit, but day to day your work will include:
- Coordination and arrangement of meetings.
- Planning and organisation of Regional, Conference and House of Commons sitting events.
- Organisation and planning of NYA events.
- Preparation of all risk assessments.
- Responding to telephone and email enquiries.
- Preparing reports, documents and presentations for internal and external
- meetings.
- Maintaining accurate records.
- Acting as the point of contact for internal and external stakeholders.
- Support meetings and steering groups including providing agendas, minutes and briefing documents.
- Support with the financial administration of the programme.
This role description is not exhaustive, and the Events Coordinator will be expected to support with all reasonable tasks to support the successful outcomes of the UK Youth Parliament Programme.
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
We are urgently seeking this new team member to join our UKYP programme. To expedite the process, we will be conducting interviews on a rolling basis as applications are received.
Apply now to ensure your application is considered promptly.
- Please download our applicant pack to find out more about the role and requirements.
- Please use our online application process to submit the following documents:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
- We will request data for our EEDI monitoring purposes, providing this is optional.
- Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
REF-214 831
Here at 42nd Street, Senior Mental Health Practitioners (Snr Pracs) work at the heart of our service, delivering our vision of inclusive, trauma informed, accessible mental health and wellbeing support and opportunities for all young people.
42nd Street offers a choice of effective, creative, young person-centered and rights-based approaches, demonstrating local impact with national significance, we drive meaningful change that makes a positive difference to the lives of young people.
We celebrate our diverse team and inclusive workplace reflective of our service users; with a people-centric focus for our work-life balance; employee development and learning; wellbeing and mental health approaches.
Senior Practitioners deliver our services to young people alongside providing supervision and management and playing a vital role in keeping our management and practice connected for the success of our clinical best practice.
We are considering applications for a Senior Mental Health Practitioner to join our Online Support Team. Our online team provide 1-2-1 counselling and psychosocial support via text-based sessions using our web-based platform “Breathe”. This is a growing area within 42 Street as we meet the needs of young people who prefer to access sessions with the perceived anonymity this method of support delivery provides.
Due to the expansion of our online offer, adding a Senior Practitioner to the team is a vital step in maintaining and developing the extremely high standards we are achieving.
Apply if you can offer:
- Young People centred approach to your Mental Health practice
- Counselling / Psychosocial support to Young People using text only
- Confident and positive approach to using new systems / platforms
- Passion for supporting inclusive and anti-discriminatory best practice and management
- Excellent diligence in safeguarding and record keeping
- Deliver confidential and accountable practice
- Transferable skills from previous experience as a Youth Worker, Social Worker, Teacher, Counsellor, MHP in child and adult services etc.
We Offer:
- People focused leaders, developmental line managers and an excellent team to work alongside with a strong 42nd Street culture focusing on equal opportunities and continual learning
- Annual personal training budget to support your continued professional development, on successful completion of your probationary period
- 42nd Street is a Real Living Wage Foundation accredited employer
- Role locations are varied offering the service both out in the community and office based. 42nd Street can offer a hybrid working set up, in a way that fits both your needs and the needs of the service.27 days’ annual leave and x8 bank holidays per year (pro rata), rising to 30 days’ annual leave after 5 years’ service
- Pensions Scheme - 3% employer contributions
- Cycle To Work scheme
- Internal training calendar with modules identified by staff
- x4 paid team wellbeing afternoons off per year to use as you wish.
Job description, person specification, job application form and equal opportunities form on our website.
We look forward to receiving your application. To ensure we offer an equal recruitment experience for all, we do not accept C.V. applications.
If you have access needs that require additional support to make an application, please let us know and we can discuss best how to support you during the application process.
Applications close: 3pm, 15.07.2024
Interviews: 26.07.2024 and 29.07.2024.
Job Type: Full-time
Pay: £35,745.00-£40,221.00 per year
Benefits:
- Bereavement leave
- Casual dress
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free flu jabs
- Free or subsidised travel
- Sick pay
- Work from home
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Work Location: In person
The client requests no contact from agencies or media sales.
Migrants Organise is a national platform where refugees, migrants and allies organise for dignity and justice in solidarity fe for all. We are looking for an Organiser who believes in freedom and justice for all and the universal right to health, with the skills, initiative and interest to work with the team to continue to grow the Patients Not Passports campaign in a changing political environment and the ability to facilitate power building, action in pursuit of long-term structural change.
The Access to Healthcare Organiser will help shape Migrants Organise’s strategy to grow an organised refugee and migrant solidarity movement as part of the Patients Not Passports campaign, alongside our partners at Medact, in order to bring about systemic change to end the hostile and racist immigration enforcement system in the NHS. The Organiser's work will include identifying, recruiting and supporting people charged or denied healthcare and facilitating their participation in the Patients Not Passports campaign, as well as supporting migrant movement builders to organise, lead and deliver organised and effective social justice actions locally, regionally and nationally alongside supporters and allies.
The client requests no contact from agencies or media sales.
Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.
The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.
Requirements
Desirable
1. One years’ experience of delivering generalist advice within Citizens Advice or another quality assured environment such as AQS.
Essential
2. Good IT knowledge with an ability to support delivery of advice
3. Ability to support and encourage others in using online systems and resources to enable them to self-help.
4. Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, over the phone, virtually, face-to-face or in outreach locations.
5. Ability to research, analyse and interpret complex information and produce and present clear reports verbally and in writing.
6. Understanding of barriers individuals have to accessing CAL’s services.
7. A good, up to date, understanding of equality and diversity and its application to the provision of advice.
8. Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively.
9. Effective oral and written communication skills.
10. Ability and willingness to work both on own initiative and as part of a team.
11. Willingness to learn and develop skills and be flexible with service delivery.
12. Understanding of the issues affecting society and their implications for clients and service provision.
13. Ability to assist with research and campaigns works by providing information about clients’ circumstances.
Understanding of and commitment to the aims and principles of the Citizens Advice service and its equal opportunities policies.
How to Apply
For more information and to apply, please click on the Apply button.
About us
Citizens Advice Liverpool is a charity that provides free, confidential and impartial advice to people who live and work in the city. We depend on a workforce of paid staff and over 120 trained volunteers. We give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem. We are the leading provider of advice and advocacy services in Liverpool and have helped clients with over 106,000 issues in 2022/2023.
CAL have achieved accreditation with the Workplace Wellbeing Charter, showing we are committed to improving the health and wellbeing of our workforce. We've also gained an award for outstanding contribution by an employer to workplace health and wellbeing 2022 by Merseycare NHS Foundation Trust.
We've gained awards from Citizens Advice National recognising our Advising Margainalised Communities Team for championing equity, diversity and inclusion in both 2021 and 2021. We were also named volunteer team of the year in 2022.
As well as a competitive salary CAL also provides access to:
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27 days annual leave plus bank holidays
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Hybrid Working Scheme
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Interest free travel loans
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Employee Assistance Programme
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Pension Scheme
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Cycle to Work Scheme
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Lifestyles Gym Membership (20% corporate discount)
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Enhanced maternity, paternity and adoption leave pay