Digital Communications Jobs

Advocating for persecuted Christians in fulfillment of the ACN (UK) Strategic Plan for Advocacy. Working as part of a dynamic and growing team, this post would enable the successful candidate to expand the advocacy outreach of ACN (UK), while supporting the department’s other responsibilities including press and media work, research and article-writing, and the preparation of fund-raising materials (text and visuals).

ACN (UK) is a Catholic charity, supporting persecuted and suffering Christians around the world.

River Church Ipswich is an HTB Network church plant in the town centre of Ipswich, which launched in September 2021 and has already grown quickly into a thriving resource church, with a congregation of more than 200, and three Sunday services.

The Spear Centre Manager will work as part of the River Church staff team to oversee the delivery of Spear—an employability programme equipping and empowering unemployed 16-24 year-olds to overcome barriers to employment and their lives around by moving into sustainable work or further education.

The important stuff 

Salary: £25,213

Hours: Full-Time, Monday - Friday, 9.30am-5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Location: River Church Ipswich – we are an office-based organisation

Closing date: Wednesday 18th December, 5pm (We are interviewing on a rolling basis and might close the application early if we find the right candidate).

Application pack: Download our application pack for more information. Have a look at the Ipswich website to apply as we will not process applications through this page.

River Church has wheelchair access. Please feel free to contact the church for any enquiries regarding accessibility.

Key Responsibilities

Website

• Responsibility for maintenance and development of Resurgo’s website, delivering engaging content with a focus on dynamic visuals and videos, tailored to our different website audiences.
• Optimise user journeys across all Resurgo’s digital channels.

Partnership liaison and relationship management

• Establish the primary local referral agencies and build and implement a strategy for developing relationships with them to ensure recruitment of young people onto the Spear programme is effective.
• Maintain and develop relationships with local partners to form a strong referral network.

Oversight of Spear Programme Spear

Foundation is a 4-week initial phase, consisting of 2 group sessions and a 1:1 with each trainee per week, in which we coach young people around skills and mindsets to support them in returning to work or education, and equip them with the skills to stay there.

• As a confident communicator, you will lead group sessions of around 10 young people each, using coaching skills to transform attitudes to their own ability and the workplace, and to raise their awareness and maximise potential in stepping into the world of work.
• Prepare and coach group and 1-1 sessions with the Spear Assistant Coach.
• Ensure the programme is delivered in line with agreed targets, and report KPIs on recruitment, retention and completion of Spear Trainees to Resurgo and the Spear Trust, as well as their ongoing progress and sustainment of work or education

Line management and training

• Manage the Assistant Coach, using a coaching approach to invest in their growth and development.
• Be line managed by River Church staff, locally, and by Resurgo, nationally, to support with the set-up and ongoing operations of the centre and report back on KPI.

Supporting River Church’s mission and ministry

• You will be required to establish strong relationships with key people at the church to ensure the engagement and backing of church members, and help the Assistant coaches to establish a strong presence at the church to build a network of supporters for the Spear programme.
• Ensuring the Spear programme is a key missional feature of the work of the church
• Work with the Head of Operations and Fundraising Assistant to prepare successful grant funding applications for Spear Ipswich, and provide timely grant reporting.
• Attend and participate in Staff Meeting, Tuesday morning Prayer Meeting, and Sunday Services (serving on a team at one or more Sunday service) • Regularly pray for Spear, River Church, and in particular our Social Transformation work.
• Attending other River Church events and services, occasionally speaking and/or contributing as required • Ad hoc tasks and other project work.

Site management

• Liaise with relevant staff locally on site issues and work to resolve them as soon as possible, ensuring the office and training room are safe and tidy working spaces in line with health and safety policies.

Please apply on the website of River Church Ipswich. We will not process application through this page.

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

The Role: 

• We're looking for a Lead Government Affairs Officer to help maximise the Trust’s influence at a UK Government level particularly in Westminster- ensuring that political decision makers and opinion formers act upon the enormous potential of woods and trees to deliver meaningful outcomes for nature and people.
• Your role is to influence government policy and legislation to reflect the Trust's priorities and objectives.
• This role sits within the External Affairs team working closely with colleagues across the three countries to generate plans and priorities.
• You will be responsible for developing strong working relationships both internally and externally.
• Working in collaboration with other organisations and internal stakeholders across the Trust, such as Regional Directors, is a key part of the role in maximising advocacy agenda and effectiveness.
• This role requires regular travel to meetings and events in London, with occasional travel to our head office in Grantham, site visits and events UK wide.

The Candidate: 

• Experience in government/ external affairs roles ideally within the environment/rural affairs/charity sector or similar relevant sector.
• Strong leadership skills with the ability to identify influencing opportunities by mobilising and working effectively in partnership with other organisations.
• Skilled in developing political strategies and influencing tactics as a part of broader advocacy and influencing plan whilst able to take on board expert advice from ecologists and policy leads.
• Require a strong understanding of political processes especially in regard to Westminster and Whitehall.
• Experience in producing high quality and timely briefings at pace for both senior staff and external audiences.
• Ability to perform to a high standard and deal with a constantly changing external environment, managing risks.
• Competent in identifying and capitalising on opportunities in line with the Trust’s cause.
• A creative thinker with experience in using digital communication channels to work at a pace to find innovative and effective ways to secure influence.
• Experience in line management, able to effectively manage direct reports whilst outlining key priorities and performance management.
• Educated to a degree level or above in a relevant subject or poses substantial experience in lieu of a degree.
• Ability to undertake travel across a wide area, sometimes to remote locations with overnight stays and frequent travel to London.

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.

Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, so they do not see your CV until shortlisting is completed. Make sure that you answer the application questions to show your experience and passion for the role.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.

The Energy Neighbours Project Manager leads and manages the Energy Neighbours project, managing all staff and contracts that are part of this new project, starting in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

· An experienced, enthusiastic, manager of projects and partnerships

· Experience of collaboration, capacity-building and/or working co-productively

· Supports TSL Kirklees aims and values

· Strong IT, communication, relationships and organisational skills

· Able to take responsibility for all project finances and reporting

· Ability to lead and represent this innovative project

· Relevant degree level qualification or able to learn at this level

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Project Manager will work closely with the CEO and all TSL employees to deliver TSL’s strategic goals. 

ABOUT US

School of Hard Knocks (SOHK) is a charity that exists to empower and support children who are struggling to thrive in their education. By fostering an environment of genuine acceptance and through the use of physical activity and group and one-to-one support sessions, SOHK enables people to find meaning and purpose to life. All of SOHK's activities are underpinned by an evidence based sport for development framework called the 5Cs.

OVERVIEW

School of Hard Knocks is embarking on an ambitious new 3-year fundraising strategy that will see us more than double our income and increase our audience reach so we can support more young people to complete their education and reach their potential. We have not yet proactively explored challenge events or community fundraising and yet we believe this could be an exciting growth area for the charity. We currently run one special event a year, but again, we see opportunity to grow our calendar of special and donor engagement events.

The purpose of this role is to build challenge and special event and community fundraising to support the delivery of our ambitious fundraising strategy. You will be an enthusiastic fundraiser, focused on building growth in our events portfolio and bringing creativity and events knowledge to the role. You will develop excellent relationships with our donors and corporate partners who engage in our events, supporting them to maximise their fundraising for the charity.

You will need to use your experience, creativity and proven event planning skills to ensure the success of our ambitious plans for achieving an effective events calendar for the charity.

This is a maternity cover contract with the potential to extend after the initial 12 months.

KEY RESPONSIBILITIES

Events Fundraising:

• Work to achieve the Fundraising strategy by effectively initiating and delivering a calendar of challenge and special events suitable for our audiences across the UK, that will drive audience reach and income, focusing on delivering a good return on investment and achieving set objectives.
• Develop excellent donor journeys for all participants and attendees, putting in place effective and efficient processes and procedures.
• Work with the Marketing and Communications Manager to design and implement appropriate marketing strategies to maximise participation for all events including pre-, during- and post-event publicity.
• With support from the Communications team, develop timely social media content and achieve local media coverage by gathering compelling supporter stories.
• Ensure all supporter records are kept up to date with all interactions and the highest quality data is captured.
• Effectively follow all appropriate protocols and policies for the handling and receipting of donations and sponsorship monies and accurate recording of supporter information. Ensure all information is recorded in line with data protection legislation (GDPR).
• Work with the wider Fundraising and Communications Team to ensure a seamless donor experience for all and optimise cross-selling opportunities where appropriate.
• Monitor progress against set KPIs, report analysis of challenge events to the Director of Fundraising and review performance to ensure effectiveness. Provide relevant data and insight to inform next steps and plans for future growth.

Community Fundraising:

• Work with the Director of Fundraising to devise and implement an annual fundraising plan for community fundraising.
• Work with the Regional Fundraising Managers to maximise opportunities for Community fundraising in the areas we work in.
• Steward all community fundraising activities in England, ensuring our supporters have all the information and materials they need to make their events a success.
• Proactively seek new community partnership opportunities. Liaise with relevant members of staff to attend new business meetings and write compelling cases for support to win local community partnerships.

Other:

• Deliver safe fundraising events and activities ensuring the charity always operates within legal requirements and best practice. Ensure risk assessments are completed on events.
• Be willing and flexible to work outside of office hours to attend events, when necessary. Must be willing to travel around the UK on occasions to attend fundraising events and activities.
• Foster effective and productive relationships with key stakeholders including Corporate Social Responsibility Managers, Chairs & Trusties, senior volunteers and event coordinators.
• Represent the Charity’s Mission by speaking passionately about the charity to donors, and delivering presentations and talks on occasions, inspiring them to join in our mission to make a difference.
• Proactively seek out new opportunities for the charity to grow our income.
• Always work to collaborate across teams to enhance fundraising efforts and strengthen donor engagement.
• Assist in developing fundraising strategies and contribute innovative ideas.

ABOUT YOU

Knowledge & Experience:

• Fundraising Expertise: A proven track record of achieving financial targets through fundraising activities, ideally in mass participation and/or special events.
• Relationship Management: Demonstrable experience in building and nurturing strong relationships with a wide variety of individuals – ranging from community fundraisers to senior volunteers or senior-level corporate executives - to drive engagement and income. Skilled in identifying, establishing, and retaining new supporters, with a focus on effective supporter care and stewardship.
• Digital Proficiency: Strong working knowledge of CRM systems and relevant digital platforms to manage supporter data, track engagement, and enhance communication strategies. Experience using digital tools to streamline processes and optimise fundraising outcomes.
• Fundraising legalities and health and safety. Demonstrable understanding of Fundraising legalities and requirements to hosting a safe fundraising event for all. Excellent understanding of GDPR and integrity in data handling and management.

Skills:

• Communication: Excellent written and verbal skills to recruit and retain supporters, with experience in creating engaging presentations and delivering public speeches to diverse audiences.
• Teamwork and Independence: Confident and self-motivated, able to work autonomously and as part of a multi-disciplinary team, with strong interpersonal skills.
• Strategic Thinking & Creativity: Able to translate strategic aims into plans, with strong research and problem-solving abilities. Quick to identify and act on new opportunities.
• Organisation: Strong planning and organisational skills, able to manage multiple priorities and maintain attention to detail.

TERMS OF APPOINTMENT

• This is an interim role, for 12 months from January 2025.
• The salary is £30,000 - 32,000 depending on experience.
• You will get 25 days annual leave per year plus UK National Holidays. Also, we give any normal working days between Christmas and New Year as additional holidays.
• Reasonable flexible working arrangement offered, but you must have the ability to work outside of core hours and travel across the UK when necessary.

At IAM RoadSmart we make better drivers and riders. As the UK’s largest independent road safety charity, formed in 1956, we’ve spent more than 60 years making our roads safer by improving driver and rider skills through coaching and education.

Our qualified experts, our network of over 70,000 members and 164 local groups are our lifeblood. They champion our cause and help drive our vision – to be the best, most recognised provider of coaching and advice for all post-licence drivers and riders, and to help make our roads safer for all.

About the Role

We are seeking an ambitious and experienced Individual Giving Manager to lead and grow our individual giving programme. This is a new and vital role in our fundraising team, focusing on creating and delivering strategies to increase unrestricted income from individual donors through appeals, regular giving, legacies, and digital campaigns.

You will have the opportunity to work on innovative campaigns, such as our upcoming 70th anniversary celebrations, and play a key role in developing relationships with our 70,000 members and beyond. This role is perfect for someone who is creative, data-driven, and passionate about making a difference.

Key Responsibilities

• Develop and implement a strategy to grow individual giving income, including appeals, regular giving, and legacy programmes.
• Plan and deliver engaging fundraising campaigns and communications to attract and retain supporters.
• Manage donor journeys and segmentation to ensure a personal and effective approach to supporter engagement.
• Work collaboratively with our marketing and membership teams to maximise fundraising opportunities across our existing supporter base.
• Analyse and report on performance, ensuring campaigns are data-driven and deliver measurable results.
• Keep up to date with sector trends and best practices to ensure our fundraising remains innovative and compliant.

About You

We are seeking a proactive and creative individual with proven experience in individual giving, legacy fundraising, or a related field, ideally within a charity setting. You will have a strong understanding of direct marketing techniques and donor journey development, excellent communication skills to craft compelling fundraising messages, and experience using CRM systems to manage and analyse donor data. With a results-driven mindset and strong analytical skills, you’ll share our passion for road safety and making a positive impact through fundraising.

IAM RoadSmart are an equal opportunities employer.

We are looking for an Interim CEO who will be responsible for continuing to action our 2023-2027 strategy.

Job Title: Interim Chief Executive
Location: Bristol/Hybrid
Hours: Part-time – 4 days a week (28 hours)
Contract: 12 months fixed term
Salary: £70,000 - £75,000 FTE (£56,000 to £60,000 for 28 hours per week)

Bristol Animal Rescue Centre is seeking an Interim Chief Executive to cover the CEO position during a period of family leave.

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

In the last year alone:

• we provided nearly 24,000 days of care to domestic animals
• we rehomed, or reunited with their owners, nearly 500 animals
• we delivered over 2,600 consultations through our community outreach clinics

About the role:

In 2023 we embarked on an exciting new 5-year strategy “For people, for pets, for Bristol”.  We aim to expand our reach to more animals and residents in Bristol and the surrounding areas through a more comprehensive Community Pet Support Scheme. 

We have a number of key organisational projects that need to be driven through over the next 12 months and so are looking for a strong and authentic leader to work closely with the Chair and Board of Trustees, and lead our Senior Management and Leadership Team, in the delivery of our services and strategic initiatives.

About You:

To succeed in this role, you will have:

• a passion for the protection and wellbeing of animals
• a track record of senior roles in the charity or not for profit sectors managing multi-disciplinary teams
• substantial experience and success in organisational change and programme management
• inspirational leadership and people management skills with a commitment to motivating, multi-functional teams; optimising their knowledge, skills and potential
• a flair for engaging with supporters and internal and external stakeholders
• the skills and experience to maintain the financial viability of the organisation
• substantial experience of setting, monitoring & reviewing objectives, key performance indicators, and standard compliance mechanisms, including evidence-based measurement of improved outcomes

Full details of our current strategy and this role can be found in our attached strategy document and Job Description.

Closing date for applications: 15th December 2024
Interview dates: mid to late January 2025

To apply:

If you feel you have the necessary skills and passion to take this charity to the next stage, we would love to hear from you. Please upload a copy of your CV and a supporting statement outlining how you meet the attached role requirements.

Our aim is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.

Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1).

No agencies please.

Executive Assistant

Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.

As part of this work, our People and Operations Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Executive Assistant is integral to this.

We are looking for an Executive Assistant to deliver high level professional administrative support to the Chief Executive Officer and Chief Operating Officer. The Executive Assistant will take responsibility and ownership of office organisation and project delivery, and to provide Trust-wide support for human resources processes and governance processes for the Board of Trustees.

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:

· are from Black, Asian and minoritised backgrounds.

· have lived experience of disability and/or mental health challenges. 

Contract terms:

· This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week).

· We offer a flexible start between 8am and 9.30am Monday to Friday. 

· Salary £38,066 p/a FTE 

· 36 days holiday inc. bank holidays 

· This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of key duties:

Executive Assistance:

· Schedule, organise and minute meetings as required for Leadership Team members, ensuring all necessary arrangements are considered.

· Manage diaries and incoming communication for the CEO and COO as required.

· Manage and undertake projects, assignments and other administrative duties as required.

· Provide line management to the Operations Administrator, enacting the Trust’s management processes to ensure that all employees are motivated, supported and enabled to give of their best.

Governance Assistance:

· Support with the preparation of meeting papers ensuring they are issued in a timely manner and loaded on the Governance Portal.

· Accurate minute-taking and record-keeping for all governance meetings. To include maintaining the following registers: (i) Trustees; (ii) attendance at meetings, (iii) decisions taken out of meetings (iv) signed minutes.

· Support Trustee recruitment processes through the creation of application packs, scheduling recruitment process, managing applications and interviews, scheduling induction activities and creating digital and hard copy induction packs.

Human Resources Administration:

· Support the development and delivery of effective HR processes for the Trust, in conjunction with the COO.

· Support recruitment of both employees and Trustees through placement of adverts and issuing of relevant communications during the recruitment process in a timely manner, and liaising with the recruiting manager to ensure the process is planned and delivered in a supportive and accessible manner.

· Oversee and manage the administration of the IRIS HR system.

· Ensure reports relating to people management are available and issued to People Managers on a regular basis.

Use of Overton House:

· Establish, and keep under review, the policy and process for the booking of spaces at Overton House to external users.

· Oversee bookings by partner organisations, ensuring all appropriate agreements and guidance are in place for external users and that bookings and visitors are well managed.

· Liaise with the Marketing & Communications Team to ensure that appropriate communications about available space and booking processes are in place.

· Oversee the receiving of external visitors to Overton House, ensuring a welcoming and accessible environment for all.

Essential Knowledge and Experience:

· Proven experience of working as a Personal Assistant/Executive Assistant at a senior level

· Experience of providing administrative support and project coordination for a range of parallel projects

· Experience of accurate minute-taking for both formal and informal meetings

Desirable Knowledge and Experience:

· Line management experience to foster a productive and supportive team environment

· Knowledge of human resources policies and procedures

· Knowledge of governance processes

· Knowledge of meeting management, facilities hire or similar

· Experience of working in a charity or not-for-profit sector organisation

For full details please see our application pack.

Summary of skills

· Exceptional planning, prioritisation and time management skills, plus ability to respond effectively to changing workloads and priorities

· Exceptional written and verbal communications skills that engage a wide range of audiences and which champion accessible communication

· Proactive problem-solver, demonstrating high levels of initiative, organisation and flexibility

· Strong IT skills (demonstrable proficiency in using MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom)

Benefits:

· 36 days annual leave including bank holidays. (FTE)

· Life Assurance (3 x Salary)

· Work within an organisation that is committed to improving equality and diversity.

· Competitive salaries and fantastic pension contribution rates.

· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.

· Friendly and collaborative working culture; everyone’s voice is heard.

· We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.

· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.

· Assistance dogs are welcome.

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org. 

We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.

Deadline for applications:  12.00 noon on Monday 2nd December 2024

First interviews: Thursday 12th December 2024

Second stage interviews: Tuesday 17th December 2024

We would like the successful candidate to start as soon as possible.

We are recruiting for Supporter Care Manager to join our Fundraising team; the scope on this job involves….

Job Title: Supporter Care Manager

Location: Homeworking (with a requirement to work from our head office in Vauxhaul, London on some occasions)
Salary: £42,444 per annum
Contract type: Full-time. Permanent

Hours: 37.5

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

This is an opportunity to join Refuge as a Supporter Care Manager, with responsibility for the strategic development, management, and delivery of the Supporter Care function across the Fundraising, Comms and Policy Directorate.  

Closing date: 9am on 5 December 2024

Interview date: 11 December 2024

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Senior Director of Development & Strategic Partnerships

The Worker Rights Consortium (WRC) is seeking a Senior Director of Development and Strategic Partnerships. This person will lead the WRC’s fundraising and partnerships operations to maintain and grow our financial resources, including working with foundations, other institutional grantors, and large individual donors. The Senior Director will also spearhead external communication about the organization’s accomplishments and strategic vision to audiences relevant to our fundraising and partnership building efforts.

We seek committed, creative, and energetic candidates who have a strong record of achievement as a senior fundraiser.

About the Worker Rights Consortium

The WRC is one of the world’s leading corporate accountability organizations. We support garment workers and their unions around the world who are fighting to end labor rights abuses and win better wages and conditions in the supply chains of major global brands. The WRC conducts investigations in factories in more than two dozen countries, documents and exposes labor rights violations, and pressures corporations to deliver concrete remedies to workers. And we pursue strategies to achieve systemic change: pressing global corporations to sign binding agreements with unions and end the pricing practices that compel their suppliers to pay poverty wages, subject workers to long hours of forced overtime, and ignore worker safety in order to slash costs.

The WRC works in partnership with unions and civil society organizations across the Global South and North. The priorities of workers, conveyed by their representatives, guide our work. We measure success by documented real-world impact: helping workers win victories that improve their lives and vindicate their rights.

The WRC is based in Washington, DC. We have 27 staff members located in the US, UK, Latin America, Asia, and Africa.

Senior Director of Development and Strategic Partnerships

The Senior Director of Development and Strategic Partnerships will lead fundraising, outreach, and engagement for the WRC at the level of both strategy and implementation. The WRC’s current annual budget is US$3.3 million, and we seek to grow this in line with our program strategy to roughly $5–6 million over the next two to three years.

Areas of responsibility include:

• Designing and implementing a comprehensive fundraising strategy to progressively increase annual revenue, including identifying, building relationships with, and securing new funding from foundations, other institutional funders, and individuals, as well as pursuing opportunities to expand relationships with current funders;
• Creating and implementing a framework for strategic external partnership communications, including working with the WRC’s global field team to convey the real-world impact of the WRC’s work and overseeing relevant enhancements to the WRC’s website and other communications pathways;
• Leading on grant writing and framing of external communications;
• Supporting the Executive Director and other colleagues to engage with, and ensure coherent messaging to, donors and other partners—including ensuring that the WRC participates in relevant conferences, convenings, and other discussions related to our organizational mission and objectives;
• Supervising the work of a second development professional who has day-to-day responsibility for grant management, grant reporting, implementation of sub-grantee/grantor arrangements, management of the organization’s small individual donor program, and who also assists with preparation of grant proposals;
• Monitoring progress on grant-funded projects through regular communication with program staff;
• Participating in the development of overall organizational strategy and aligning fundraising strategies accordingly; and
• Contributing to financial reporting and oversight.

This is a full-time position, available immediately. The position is hybrid for a successful candidate who resides in the Washington, DC-area or remote in the case of a candidate who resides elsewhere.

The WRC will consider candidates located within six hours of the US Eastern time zone. For international candidates and US candidates based outside of Washington, DC, the position requires periodic travel to Washington, DC, and possibly other countries in which the WRC works. The Senior Director of Development and Strategic Partnerships will report to the WRC’s Executive Director.

Qualifications

Candidates must have:

• A minimum of seven years’ experience in fundraising for nonprofit organizations and/or seven years’ combined experience with fundraising and strategic communications;
• A substantial track record of successfully cultivating institutional donors and proven experience in establishing new fundraising partnerships;
• Significant experience in communications and storytelling, with an ability to distill complex analysis and program work into communications that inspire and motivate our audiences;
• Exceptional written and oral communications skills;
• Excellent interpersonal skills, including the ability to initiate, build, and maintain working relationships with existing and potential grantors and a global team across numerous time zones;
• Strong budget management skills and experience delivering against financial targets;
• Excellent organizational and project management skills and rigorous attention to detail;
• Energy, enthusiasm, a strong work ethic, and a sense of humor; and
• A commitment to workers’ rights and corporate accountability.

The following are desirable but not required:

• Experience with labor rights work; and
• Experience working in an international context.

Compensation

Compensation for this position is $115,000–$135,000 per year, depending on relevant experience (adjusted to the local currency, where applicable). The WRC provides its US staff, who are covered by a union contract, with an excellent benefits package, including 100% employer-paid family health insurance, including dental and vision care, with an additional flexible spending plan with employer contribution; 401(k) retirement plan with employer contribution; and five weeks paid vacation.

Equal Opportunity

The WRC is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, including multilingual and multicultural individuals, and members of the LGBTQIA+ community. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender identity, color, marital status, veteran status, or medical condition. Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. See our Diversity, Equity, and Inclusion statement here. The WRC does not tolerate gender-based violence or harassment by or against job applicants as defined by the WRC’s policy, which you can read more about here.

To Apply

Please upload the following in our application portal:

• A cover letter;
• A résumé or CV; and
• Two writing samples, including one grant proposal, concept note, or individual donor cultivation letter and one piece written for a broader audience, such as an op-ed, blogpost, speech, etc. (samples should have been written by the applicant with little or no editing by other parties).

We will not be able to review applications that do not include all the required materials. Please email recruitment[@]workersrights[dot]org if you experience any challenges with the application portal or are in need of any accommodation.

The position will be open until filled. Applications will be reviewed on a rolling basis, as they are received.

The Opportunity   

The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.   

The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.

Contract Type: Permanent, Full Time (Monday - Friday, 9:00-17:30)

1. Achieving Results 

• Organising, supporting and delivering skills sessions, partner events, university trips, both in person and virtually across SMF cities and other parts of the UK. 
• Coordinating logistics for virtual and in-person events, including content creation, securing venues and speakers, producing webinars and video calls, advertising events, collating attendee lists and compiling feedback/evaluation 
• Coordinating logistics of 6F/S5-6 and undergraduate internships, including but not limited to, internship advertising and student selection, liaising with students and employers throughout internship delivery, and compiling student feedback/evaluation 
• Collaborating with SMF STAR Support partners to support the young people on our programme in their applications for internships and graduate roles 
• Assisting with the organisation and delivery of in-person residential programmes for students from across the country 
• Creating digital resources and supporting services that help APP students with university applications and internship and career opportunities 
• Staying on site (day and overnight visits) for residential programmes and/or university visits when the need arises 
• Support the running of the Social Mobility Foundation’s Mentoring Programme, including but not limited to, mentor recruitment, student and mentor matching and monitoring the relationship of participants and their mentors in assigned sectors 
• Building relationships with schools and employers to promote and gain support for SMF’s programmes, including visiting and presenting in schools in the coordinator’s region and engaging virtually with schools and employers across the UK 
• Marking student applications to the Aspiring Professionals Programme and onboarding students across the UK 

2. Self-management 

• Taking a problem-solving approach to the role, escalating issues as needed 
• Managing work across a range of areas simultaneously 
• Developing a strong understanding of the SMF’s work and social mobility across the UK, demonstrating SMF values in all work 
• Using initiative to ensure effective liaison between the SMF and its student participants and target schools and colleges 
• Using initiative to ensure effective liaison between the SMF and its employer partners 

3. Delivering Excellence 

• Maintaining excellent monitoring, evaluation and tracking procedures for student progress and the effectiveness of activities and events; compiling reports as required   
• Undertaking all relevant activities to ensure all stakeholder relationships are well maintained, including meetings and email/letter correspondence, general admin tasks, and the resolution of any complaints 

4. Collaboration 

• Primary point of contact with students across the UK 
• Maintaining shared inboxes across teams within the SMF 
• Supporting the Impact and Strategy Team with programme pilots, as and when necessary 
• Other duties, as required by the management team, to assist the operation of the SMF’s activities

Person Specification

• Excellent interpersonal and communication skills   
• Strong administration skills and confidence with using IT 
• Confidence in preparing and delivering presentations in face-to-face and virtual settings 
• Experience of relationship management and/or customer service 
• Excellent attention to detail when undertaking tasks 
• Ability to work as part of a small team 
• Hard-working and efficient 
• Self-starter with ability to prioritise tasks, take initiative and work independently 
• Ability to adapt to new situations as they arise, and problem solve effectively 
• Committed to the aims of the charity 

We value ability and potential more than specific experience, and we are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage applications from people from low socio-economic backgrounds, from people who are care-experienced, and from people who are Black, Asian or of minoritised ethnicity.   

Benefits

• 25 days annual leave pro rata’d, plus bank holidays
• Time off in lieu for work outside contractual hours
• 5% employer pension contribution after a satisfactory completion of a three-month probation period 
• Flexible working hours.   

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59, Wednesday 11th December 2024.
 

• A letter outlining your suitability for the post along with specific examples from past experience. Please ensure a contact number is included.  
• A short statement answering the question: What do you think are the main concerns the young people that SMF target face regarding access to universities and professions? (500 words maximum) 

Please note that generic applications and CV’s will not be considered.

Interviews: First round interviews will take place from 16th December 2024. Interview candidates may be asked to complete online tests; this will be arranged after interview. 

We’re recruiting for a brilliant, committed and experienced fundraising professional to help build on the growth we’ve experienced in recent years, and move us to the next level.This is an exciting and inspiring opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in helping to enable women who have survived trafficking and other forms of violence to recover and rebuild their lives.

An enhanced Disclosure and Barring Service check will be undertaken. Due to the nature of the work, this post is for women only.

Two reasons why you should join Ella’s
1. You will make a difference: Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Join us, and be a crucial part of ensuring survivors have all they need to recover and build lives that are safe and free.
2. You will work in a great place: We are a passionate, growing organisation. Last time we asked, 100% said they would recommend Ella’s as a place to work. As a team, we are strong, women-led, authentic, professional, fun and supportive
of one another.

Job description
We’re recruiting for a new Fundraising Manager to build on the growth and development we’ve experienced in recent years, and move us to the next level. You will work closely with senior leadership and colleagues across the organisation to
raise crucial funding, public support and awareness to underpin our organisationalstrategy. You will also develop and manage relationships with supporters and funders, as well as strategic partners and external suppliers as required.

Key tasks
● Management and development of all streams of fundraising
● Line management of 1x Fundraising Officer and 1x Grants Lead
● Management/liaison/briefing for external suppliers/freelancers/volunteers related to fundraising
● Uphold brand across fundraising
● Build and manage relationships, partnerships and connections to support Ella’s’ fundraising
● Lead on fundraising and related strategies and policies, and input into organisational strategies and policies
● Attend senior management meetings (weekly online), team check ins (weekly in-person) and other internal and external meetings online and in-person as required
● Monitor and report on targets

Additional tasks
● Support with Monitoring and Evaluation
● Support Ella’s’ communications as needed
● Represent and champion Ella’s at events, coalition groups, meetings and so on as appropriate
● Other tasks as required by Co-Directors or by role

More about Ella’s

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free.

Here is a summary of our main activities:
● We run five safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently.
● We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us.
● We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated.

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our
organisation.
 

JOB PURPOSE

UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.

Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees. 

You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.

The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

• Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
• Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
• Develop, implement, and maintain Supporter Care Policies and Guidelines.
• Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
• Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
• Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
• Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
• Work closely with Communications in responding to reputational or issues-based queries.
• Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
• Champion Supporter Care best practices across the organisation.
• Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
• Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
• Share supporter feedback with the wider team to promote a supporter focussed organisation.
• Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
• Lead and/or support on in-person and online events to deepen supporter care as required.
• Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
• Provide colleagues with Supporter Care training and resources.
• Support the Senior Database Manager with annual planning and budgeting.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience of managing or working with a fulfilment agency to deliver excellent customer service.
• Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
• Experience using Salesforce or similar CRM products/fundraising databases.

 Essential Skills/Knowledge

• Ability to prioritise multiple tasks within a collaborative team environment.
• Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
• Strong written and verbal communication and interpersonal skills.
• Demonstrates patience, empathy, and understanding.
• Attention to detail.
• An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience  

• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Line management.
• Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 2nd December 2024

Interviews date: Week commencing 9th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency

Who we are looking for 

Ygam is seeking an experienced trusts and foundations fundraiser, or individual with transferable skills, to join our tight-knit and ambitious team. This role offers a fantastic opportunity to use your communication skills and initiative to manage and develop a pipeline of trusts and foundations income, spotting.  fundraising opportunities and developing relationships with potential donors. By writing proposals and managing a calendar of applications to trusts and foundations, you will not only hone your communication skills, bid writing experience, and administrative abilities, but also make a tangible impact on our mission to Safeguard our Digital Generation. 

You will: 

• manage and grow a portfolio of small to medium trusts and foundations, increasing income by identifying new prospects and through the stewardship of existing donors. 

• write high quality applications and communicate accurately and transparently on the progress made with donors’ funds.  

• work with our programme experts to develop expertise in key programme areas and build your knowledge of Ygam’s work. 

• support with applications and reports to large funders, corporates and other associated fundraising activity.  

The ideal candidate will be motivated, professional, and organised, with a knack for research. This role suits an ambitious self-starter with excellent IT, research, communication, writing and administration skills. We are looking for someone who believes in Ygam’s mission and is excited to collaboratively shape and develop our fundraising work

Main Role & Responsibilities 

The overall purpose of this role is to support the Head of Fundraising in establishing a robust trusts and foundations income stream as part of Ygam’s new Income Generation strategy, which underpins the organisation’s ambitious aims and objectives. This role offers a unique opportunity to make a significant impact in diversifying  our range of income streams to ensure financial health for the future of the charity, underpinned by sustainable and ethical fundraising models. 

You will have the chance to work with a diverse range of organisations, including trusts and foundations.  By developing and maintaining a calendar of applications, submitting compelling applications and managing successful grants, you will gain invaluable experience in strategic fund development. You will also play a key role in developing cases for support and building relationships with funders to strengthen the chance of bid success in both the short and medium term. 

Join us in this pivotal role and be part of a mission-driven team dedicated to making a difference. Your contributions will bolster our fundraising efforts and advance our mission in meaningful ways.