Digital communications jobs

Salary: £55,000 gross per annum 

Contract type: Permanent, full time - 35 hours per week

Location: London - office or hybrid working with a minimum of 40% of contracted hours based in the London office

Too many people in our country experience poor health and are dying too young because of who they are, where they were born, and where they live. We believe in longer lives, better lived. 

We partner with expert local organisations working on the front line of addressing health inequalities, corporate organisations and donors, universities, and policy-makers, to understand the effectiveness of different approaches to improving people's quality of life and health. By using the connections, evidence and expertise we have developed, we influence government on how to shape policy that tackles the real causes of poor health.

This new role is a crucial part of this, ensuring our voice is clear, compelling and aligned to our mission.  With a commitment to social justice, you will lead the development of high-impact communications and digital engagement strategies.  You will oversee media relations, digital content, campaigns and brand management.

Skilled in crafting targeted communications for a range of audiences, you will bring your experience of digital engagement and ability to build and leverage media relationships to deliver these strategies.

This is an exciting time at the Trust as we work to use our evidence and connections to communities to push health inequalities higher up the political and media agenda in England, Scotland and Wales.

If this sounds like the role you are looking for and you feel you have the skills and experience we need, visit our website for full details about the role and how to apply.

Our diversity data shows that we are currently under-represented by certain groups of people. We particularly encourage applications from people from racially minoritised communities, disabled people and people from disadvantaged neighbourhoods.

We are committed to being a Disability Confident Employer. Please get in touch if you require any additional support with your job application. This particularly applies to people who need us to make reasonable adjustments under the Equality Act 2010. This could include, but is not limited to, accepting applications in a different format, offering information or explanations in a way which helps you, or working with BSL interpreters.

The deadline for applications is Sunday 27 April 2025 and interviews will be held in London on Tuesday 6 May 2025.

Digital Marketing Lead

Be part of a Wilder Future

We are looking for a talented and experienced digital marketing professional with a passion for nature.

Join a Trust that protects and enhances the wildlife and wild places of Staffordshire and promotes understanding, enjoyment and involvement in the natural world.

Position: Digital Marketing Lead

Location: Remote (office working in Staffordshire, minimum 2 days per month)

Hours: Full time 35 hours per week

Salary: £29,000 - £36,000 per annum

Contract: Permanent

Closing Date: 9am on the 28th April 2025

Interview Date: Interviews will be held in person at the Wolseley Centre, during the week of the 6th May

The Role

The Trust had an income of £4.7m in year ending March 2024, excluding an exceptional legacy of £2.2m. To enable the charity to push ahead with this vital work to restore the natural environment across Staffordshire, income needs to be increased to £10m by 2030.

The Digital Marketing Lead will be the key contact for digital communications and marketing within the organisation, providing input into annual budgets and plans from the perspective of their expertise.

Your role will involve designing, testing, and delivering engaging campaigns, and mapping user journeys to enhance supporter experience. 

This position is a new one, and one of the key recommendations of a fundraising research assignment conducted at the end of 2024. 

This is an opportunity to make a difference. You will be a key part of a passionate and enthusiastic team who are building a wilder future for Staffordshire and inspiring more people to take meaningful action for wildlife.

About You

This is a unique opportunity for an ambitious and innovative storyteller to use their digital marketing skills to drive engagement and fundraising. You will be a motivated, resilient self-starter with experience of email marketing and engagement, including designing, testing and delivery for a complex organisation. The ability to create engaging content for various digital channels, a keen eye for detail and experience of crafting superb copy are essential.   

You must be familiar working with data and analytics to extract insight to continually drive performance of communications and have experience of mapping user journeys through all touch points, including social media and the website, to enhance the quality of supporter experience.   

Professional in any situation, you will be a strong ambassador for the Trust, passionate about the mission and able to share the vision across multiple audiences. 

This is a UK-based post and applicants must be living in and have the right to work in the UK. 

Benefits include:

• 10% Non-contributory Pension

• Employee Assistance Programme

• Life Assurance

• Salary Sacrifice schemes for cycle to work and Electric vehicles

• 25 Days basic holiday allowance, plus bank holidays, and extra Christmas leave

• 15% discount in our cafe

• PPE and uniform provided as required

The Organisation

Join the county’s leading conservation charity, committed to protecting wildlife and inspiring a lifelong love of nature. Our climate is in crisis and nature needs our help, but together we can make a difference. The 50-year vision is for a thriving county with wildlife at its heart, which everyone enjoys, values and wants to play their part in protecting and improving.

These are not jobs – these are careers. For staff, being part of the effort to address the climate and nature crisis makes working for here truly meaningful and rewarding.

As well as investing in the mission, the organisation invest in people and culture and are committed to creating an engaging, supportive and inclusive workplace for all and providing opportunities for development, training and growth. There is also a range of benefits such as flexible working and an employee assistance programme.

You may also have experience in areas such as Digital Marketing, Digital Communications, Digital Marketing Lead, Digital Communications Lead, Digital Marketing Officer, Digital Communications Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

Please note: This role is being advertised by NFP People on behalf of our client.

The Children’s Literacy Charity is a specialist literacy intervention charity providing expert tuition to children from disadvantaged backgrounds, helping them to close their literacy gap and achieve their full potential.

The charity has grown significantly over recent years, delivering its high impact Literacy and Reading Lab programmes to children who need the most help to catch up with their better off peers.  This includes children experiencing economic disadvantage or who may have special educational needs or have English as an additional language.

To support this growth, we have created a new role of Communications Lead to develop and implement a highly effective and targeted communications plan.  Reporting directly to the CEO, you will lead on all areas of our existing communications work. 

We are looking for a skilled and adaptable communications professional able to think strategically, write brilliantly, produce high quality work quickly with good attention to detail.As part of a small head office team you will also have a flexible approach to your role as needs change.

Experience of the charity and/or education sector would be a considerable advantage, but as important will be a ‘can do’, problem solving attitude and a belief in the importance of life-changing literacy.

We welcome and encourage applications from candidates with lived experience of the barriers and challenges faced by the children we support. Candidates must be able to easily travel into Central London on a minimum of one day a week; additional office days may be required at times and occasional travel out of London.

The role is initially 2 days per week but can potentially increase to 3 days as the workload evolves. As a charity we work within a tight budget but there may be potential to negotiate on salary for the right set of skills and experience. 

Please apply by 5pm on Monday 28th April. 

AGCAS (the Association of Graduate Careers Advisory Services) is the professional body for higher education student career development and graduate employment professionals. We are undergoing an ambitious transformation, and this is a pivotal moment to help shape our voice, brand, and impact.

We’re looking for a highly motivated and experienced Communications Manager to cover a period of maternity leave. This is a unique opportunity for a capable and confident all-rounder to take ownership of our communications activity and raise AGCAS’s profile across the higher education sector and beyond.

You will lead and deliver effective, high-quality communications across digital and traditional channels, manage and mentor the Communications Officer, and play a key role in developing and delivering our communications strategy.

Key responsibilities:

• Lead and implement AGCAS’s communications strategy, with opportunities to shape and refine it.
• Line manage the Communications Officer, providing clear guidance and development support.
• Oversee and deliver integrated communications across web, social media, email, media relations, and print.
• Develop and protect the AGCAS brand, ensuring consistency and clarity in all communications.
• Create compelling content and marketing materials (copy, graphics, video) for events, reports and socials and oversee content calendars and campaigns.
• Work with colleagues across the organisation to support the promotion of events and services.
• Develop and execute campaigns to drive engagement and bookings for AGCAS events.
• Create promotional materials and support collateral for events and initiatives.
• Monitor and report on communication performance using analytics and measurement tools.
• Provide expert advice to colleagues and stakeholders on messaging and media engagement.
• Oversee the editorial process and content strategy for our journal Phoenix, ensuring alignment with AGCAS’s communications goals and promoting across our channels to boost readership.
• Use AI-powered tools ethically and effectively to enhance content creation and productivity while maintaining brand integrity.

Communications and Engagement Officer – Maternity Cover

Salary: £34,314 starting salary per annum plus £4,190 Inner London Weighting if based in London per annum.
Contract: 12 months fixed term Maternity Cover
Hours: Full-time 35 hours per week (excluding lunch breaks). We are open to discussing flexible or part-time working.
Location: Any Refugee Action Office: London, Manchester, Birmingham or Bradford. (Some travel in the UK with occasional overnight stays may be required).

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

To succeed in the role you will need to demonstrate:

• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of cultural diversity and the ability to work with people from a range of cultures.
• Insight into the needs, experiences and hopes of refugees and people seeking asylum.
• Experience of working sensitively with people in vulnerable situations to support them to share personal stories in a collaborative way.
• Excellent news judgement and storytelling with experience producing well-written and inspiring content.
• Excellent written and verbal communications skills
• Strong organisational and administrative skills, with ability to work under pressure and juggle conflicting priorities
• Experience working with photographers, journalists and filmmakers
• Experience answering journalist requests, including writing statements for media
• Experience of building and maintaining relationships at all levels of an organisation
• Excellent IT skills
• Ability to travel across England with occasional overnight stays away from home.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on 27 April 2025
Interviews: 08 May 2025 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:
• Skilled Worker visa: shortage occupations
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Can you write compelling copy, own your work and get results? We're hiring a freelance Communications Officer for 8 hours a week, starting asap. We’re looking for a proactive professional to support our mission to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets. We are a strongly values-led organisation, and the health and wellbeing of our team is as important to us as the wellbeing of those we serve.

In this hybrid role, you’ll have the chance to own and drive forward Globe Community Project’s communications strategy, taking a proactive approach to campaigns and initiatives, social media and supporter engagement, and meeting targets to inform, grow and reward our supporter base.

You’ll be joining the charity at a time of growth, and there’s scope for you to make a huge impact on our ability to reach and connect even more isolated people. As a loneliness charity, our communications are key.

You’ll either be in part-time work and looking for more hours, or a freelancer with space to take this on. You could work your hours across one or more days; we don’t mind as long as you can drive results, be flexible and responsive where needed. 

You must live locally or within easy reach of East London, and have the right to live and work in the UK.

Campaigns and initiatives
Producing compelling and impactful communications.

• Writing copy.
• Creating and developing content and graphics.
• Publishing on, and assisting with the development of, the GCP website.

Social media
Full responsibility for the social media channels.

• Creating and scheduling posts and content
• Engaging with others and with relevant trends.
• Setting and tracking key performance indicators (KPIs).

Supporter engagement
Keeping supporters and donors informed and involved.

• Crafting and designing compelling emails, with at least 1 email newsletter per month.
• Promoting opportunities for participation – including surveys, volunteering and
• fundraising campaigns.
• Refining segments and user journeys.

Strategy

• Making key contributions to the development and delivery of our strategic communications plan, including setting targets and timeframes within your first month.

Community events

• Gathering stories and content from participants at our activities in East London.
• Supporting occasional fundraising events.

Digital Marketing Manager

We are seeking a talented, experienced and proactive Digital Marketing Manager to join the charity at this critical and exciting stage of growth and development.

This is a fantastic opportunity to work in a small but hard-working marketing team at the national charity caring for the NHS, and to lead on the development and delivery of the digital marketing strategy. 

This is a remote role offering flexible working. 

Position: Digital Marketing Manager

Location: Remote (monthly meetings in London and occasional travel to the Midlands)

Salary: £45,250

Hours: Full Time (35 hours per week) with excellent flexible working culture

Contract: 12 month fixed term contract

Closing Date: Monday 21st April 2025

The Role

The organisation is uniting for better healthcare, for everyone. Working with over 230 NHS member charities across the UK, they break down barriers to access, ease pressure on the NHS, and improve healthcare experiences for patients and staff.  This is a very exciting time to join the organisation as it takes forward its strategy following the successful Covid-19 urgent appeal.

As the mission evolves, digital channels and digital marketing practices need to evolve with it, and this role is all about ensuring that digital opportunities are maximised and that learnings are shared and applied across the entire organisation – helping to achieve brand and fundraising objectives. 

Key responsibilities include:

•Delivery of the digital marketing strategy – developing key tactics and monitoring KPIs

•Website, Google Analytics, Google Grants and paid social management.

•Championing digital knowledge and expertise

•Agency management

•Collaborative working

About You

You will have experience of:

•Delivering digital marketing campaigns and activities in a communications, marketing or fundraising environment

•Managing digital channels, including websites, analytics platforms, and social media accounts. 

•Working with key digital marketing tools including GA4, Google Console, Google Grants, Umbraco, Meta Business manager and others where relevant. 

•Implementing SEO across digital channels. 

•Monitoring and evaluating digital activity, with good analytical skills and ability to apply insights into practice.

•Managing digital audiences and using digital data to understand audiences. 

•Managing external agencies and getting the most out of them. 

•Working in a team and cross-functionally to support the delivery of team objectives.

Benefits Include:

•10% Employers Pension Contribution

•28 days annual leave plus Bank Holidays as a minimum

•Flexible Working

•2 hours per week Wellbeing time out for full time staff

•Apprenticeships, training and development opportunities

•Health Cash Plan

•Company Rewards

•Plus many more great staff benefits!

Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.

Equality and Diversity

The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.

Other roles you may have experience of could Digital, Digital Marketing, Digital Marketing and Communications, Digital Communications, Fundraising, Campaign, Digital Manager, Digital Marketing Manager, Digital Marketing and Communications Manager, Digital Communications Manager, Fundraising Manager, Campaign Manager, Digital Marketing Officer, Digital Marketing Executive. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Role description: 

We are looking for a skilled and detail-oriented Communications & Publications Officer to lead on crafting compelling written content across Southampton Hospitals Charity’s key communication channels. You will be responsible for producing high-quality publications, case studies, and press materials that engage supporters, hospital staff, and the wider community. 

Working closely with the Campaigns and Marketing Manager and Digital Marketing and Content Officer, you will ensure stories and impact case studies are effectively shared across print and digital channels, supporting fundraising and brand awareness. 

Main Responsibilities: 

Content creation & publications 

• Research, write, and edit compelling copy for a range of publications, including impact reports, newsletters, magazines, and brochures. 

• Write engaging press releases and manage media relations. 

• Work with designers and printers to produce high-quality print materials, ensuring the Southampton Hospitals Charity brand is consistent throughout. 

• Work with photographers to ensure the charity has an extensive bank of patient and UHS staff photography to use across marketing collateral and communications. 

Fundraising & supporter engagement 

• Develop and manage case studies that showcase the impact of fundraising and donations, including taking photos of projects and interviewing staff and patients where needed. 

• Develop concepts and promotional collateral for fundraising activity and events (including responsibility for in house design). 

• Work closely with Campaigns & Marketing Manager to develop key messaging and deliver activity for large scale marketing and fundraising campaigns that help the Charity to meet financial and engagement targets. 

• Develop and manage case studies that showcase the impact of fundraising and donations. 

Internal & external communications 

• Build relationships with UHS Communications team. 

• Lead on internal communications, ensuring hospital staff are up-to-date and engaged with charitable activities. 

Stakeholder & media engagement 

• Build relationships with hospital staff to identify potential stories and case studies. 

• Liaise with journalists and media contacts to secure press coverage. 

• Work closely with the Digital Marketing and Content Officer to ensure consistency across print and digital content. 

• Where needed, help manage Digital Marketing and Content Officer responsibilities during periods of annual leave. 

Person Specification: 

Knowledge & Experience 

• Experience (or interest in) working within the Charity Sector and an understanding of the principles of the donor pipeline and donor/supporter engagement. 

• Strong experience in copywriting, editing, and storytelling. 

• Experience producing print and digital publications, including designing in-house as well as working with third-party designers and suppliers where necessary. 

• Experience writing press releases and working with the media. 

• Understanding of audience segmentation and tailored messaging. 

• Knowledge of fundraising communications and storytelling best practices. 

• Experience using content management systems (e.g. WordPress). 

• Familiarity with digital advertising and email marketing platforms (Mailchimp). 

• Experience using CRM or supporter databases (Beacon preferred). 

Skills & Attributes 

• Exceptional written communication skills. 

• Experience of using Canva and/or Adobe Suite. 

• Ability to work to brand guidelines, producing aesthetically pleasing collateral and marketing materials. 

• Strong attention to detail and ability to manage multiple projects. 

• Highly organised with the ability to multi-task. 

• Strong communication and relationship-building skills. 

• Ability to translate complex information into accessible and engaging content. 

• Excellent stakeholder engagement and relationship-building skills. 

• A strategic thinker who can see the bigger picture while managing day-to-day tasks. 

• A self-starter who can work independently and as part of a team. 

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference. Responsible for email marketing, PPC and paid social campaigns to drive engagement, reach new audiences and provide an excellent supporter experience. 

You’ll work closely with the Digital Marketing Manager and wider Marketing team to contribute to the wider marketing strategy, and with teams across the organisation to effectively communicate our wide range of information, services, fundraising and campaigns to digital audiences.

About us:

Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK. 

We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Please download the job description to see full role responsibilities.

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: Sunday 27 April 

Key responsibilities:

Income Generation

• Drive online income generation through effective use of digital fundraising platforms, social media, and supporter journeys.
• Optimise and manage digital giving platforms, such as Funraisin, to increase donations and supporter engagement.
• Expand and enhance peer-to-peer fundraising, ensuring fundraisers have the tools and motivation to maximise income.

Digital & Social Media

• Increase digital reach and visibility, making sure fundraising messages are seen and acted upon.
• Leverage social media fundraising tools, such as Elovate (CommittedGiving), to improve donor retention and engagement.
• Use AI-powered tools to streamline prospect research, automate content personalisation, and optimise donor engagement.
• Develop and execute strategies to convert social media and website visitors into long-term donors.

Support & Collaboration

• Provide guidance and digital tools to e-volunteers and fundraising champions, enabling them to spread AvMA’s fundraising messages and attract donations.
• Analyse and report on digital fundraising performance, using insights to refine strategy and improve return on investment.
• Contribute to digital income diversification, exploring new revenue-generating opportunities such as online retail or supporter-driven fundraising products (e-commerce experience desirable).

Other Duties

• To undertake other duties as required commensurate with this post.
• To travel as necessary for events and fundraising activities

Digital Manager

Salary: FTE £43,000, pro rata £34,400 

Part time, 4 days per week
Generous Annual Leave & Pension + other great benefits
Location: London(hybrid & flexible)

An large membership body based in central London are currently looking for a digital leader with experience managing websites & launching new digital products to join as Digital Manager and lead the digital team, delivering on the digital road map.

This Digital Manager will have a strong understanding of digital products & CMS' such as Wordpress & Learndash and be able to use their knowledge of digital products to push the organisation forward by improving their website. The ideal Digital Manager will also have a strong grasp of digital accessibility. Experience leading team is also essential and gives the opportunity to play a part in the development of the digital team.

Skills that are required for the Digital Manager are:
• Strong knowledge of digital product, websites, CMS, Apps
• Proven experience delivering a digital strategy
• Leadership experience
• Great communicator and experience working with stakeholders internally and externally

Digital / Digital Products / Website / Digital Strategy / Digital Marketing

Understanding Recruitment is acting as an employment agency for this vacancy.

We are a local charity that enables people and organisations to get involved, helping to build strong and vibrant communities in Buckinghamshire.

We do this by helping people find volunteering opportunities, advising charities and other not-for-profit groups on all aspects of running an organisation, and directly supporting those most in need in the community.

Key Tasks

• Line Manage the Communications Officer
• Develop and implement the strategy and business plans for your communications and engagement.
• To drive legal and compliance standards and take full responsibility for those within your area.
• Lead the successful implementation of a communications strategy for FY 2025-2027.
• Raise the profile of Community Impact Bucks, of the VCSE sector in Buckinghamshire, and of voluntary and community action in the county.
• Identify and develop partnership opportunities and manage relationships with a wide range of stakeholders to extend the reach of the charity’s communications.
• Ensure that all Marketing, PR and Communications materials, publications and messaging are consistent with brand, targeted and reflect and enhance the reputation of the charity.
• Develop content e.g. writing all comms plans, messaging, newsletter copy (for partners to use), press releases, social media, copy for flyers, posters, case studies.
• Monitor and evaluate the impact and effectiveness of our communications: analysing trends, outcomes, using evidence to inform service development.
• Prepare budgets and plan and manage the allocation of resource to ensure the efficient and effective delivery of communications activity. 
• Oversee digital planning and content production, with a strategic oversight of the website and social media channels as well as new digital products.
• Oversee the charity’s social media channels, increasing engagement with relevant audiences and creating content.
• Oversee, write and edit content for the Charity’s website, working with staff, volunteers and contractors as necessary to improve content and user experience.

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities. 

Base of Work

Hybrid, typically minimum 1 day per week at Community Impact Bucks Office near Aylesbury with the rest working from home. This role requires attendance at local community events across the county, occasionally in the evenings or at weekends, so you must be able to travel throughout Buckinghamshire.

Our client is dedicated to transforming the lives of children and young people by creating opportunities to learn, grow, and develop through Education. As an independent funder, the charity generates income from its endowment, which includes substantial property holdings and financial investments. This means it does not fund raise. To date, the organisation has awarded over £225 million in grants to a range of organisations that seek to promote the life chances of children and young people through Education, with around £15 million in grants distributed each year. The Charity gives grants to benefit children and young people up to the age of 25 (or up to 30 for people with special educational needs and/or disabilities) who live within nine Boroughs in West, Central and North London.

We are delighted to be working with the Charity to recruit a permanent Communications & Social Media Officer to join its established team based at conveniently located offices in Central London. 

The role:

This newly created position will expand the capacity of the organisation's communications team, supporting the Communications, PR & Events Manager in delivering engaging, high-impact external communications. The focus will be on managing the Charity’s digital presence, including its social media channels and newsletter to enhance visibility, engagement and public awareness.

The role requires a strategic, organised and creative approach to social media platforms including LinkedIn, Instagram, TikTok, YouTube, Vimeo and BlueSky. It will entail preparing and delivering innovative and compelling content in both written, visual and video production formats, which showcase the work of the Charity and its network of grantees. Using the latest platforms and technology such as Canva and InDesign, this role will help tell the important stories which emanate from the work of the charity, including publicising events, raising awareness and addressing interesting themes relevant to the work of the Charity and its community.

This role will also monitor and evaluate online engagement and will ensure there is a vibrant, creative and relevant tone across all platforms and mediums. They will also contribute to maintaining the website and newsletter, gathering stories from across the Charity’s networks and ensuring it is accessible and up to date with current affairs and events. Working closely with the Communications, Events and PR Manager, this person will be responsible for identifying opportunities to repurpose and amplify content across multiple channels to ensure the Charity’s media presence is maintained and enhanced both on a local, London wide and National basis.

Beyond digital communications, this role will support a busy calendar of events throughout the year, managing logistics from planning to execution, including navigation lists, booking venues, catering arrangements and on the day support and facilitation. This is a wide-ranging communications role with plenty of scope for development and growth, with the flexibility to be tailored to the strengths and interests of the postholder.

In addition to working for Charity, the post holder will also support the COO of the foundation in its newly developing communications work.  This will require working across 2 schools, and the Charity in collaboration with the communications teams across the Foundation. 

The person:

The successful candidate will have demonstrated experience in a similar social media or digital communications role, ideally within the charity or not-for-profit sector but equally having come from a commercial setting, where an active interest in charitable work can be clearly evidenced. Bright, engaging and intellectually curious, this person will have a natural enthusiasm for the work of the charity and the desire to be an active member of an office-based team, all working towards the same goals.

An outstanding communicator both in person verbally and in writing, this person will have a proven track record of running digital communications activities and social media campaigns and will be proficient in design tools such as Canva, InDesign, Photoshop and PowerPoint, although training can be given where necessary. The ability to tailor the tone of content for various platforms and to appeal to a wide range of audiences, both locally, London wide and nationally will be important.

The desire to learn new skills will be strongly evident in this person, they will relish the thought of collaborating with colleagues to grow their expertise and to share ideas on how to optimise delivery across the digital and social media space. Highly organised, with excellent attention to detail, this person will be a strategic thinker with the ability to plan ahead and to spot opportunities further down the line to maximise the impact and reach of charity’s work. A working knowledge of WordPress and website management will be very useful but not essential.

Above all, this person will be an enthusiastic, ambitious and collaborative team player, who thrives in an office-based environment where they will be able to exchange ideas with other team members, celebrate success and ensure the overall charitable aims of the organisation and its community of grantees are met.

“We highly encourage applications from under-represented groups that reflect the diversity of our Charity’s Beneficial Area and the young people we aim to support. This includes individuals who are Black, Asian, Mixed Race, and from other ethnically diverse backgrounds, as well as people with disabilities and members of LGBTQ+ communities.”