Digital Assistant Jobs
No one should feel alone when diagnosed with primary bone cancer (PBC). The Bone Cancer Research Trust strives to provide a supportive network for all PBC patients to limit their feelings of isolation and anxiety. Given the rarity of the disease, many patients have never heard of it before they are diagnosed, and therefore access to reliable information is hugely important. The Bone Cancer Research Trust are the only charity to provide detailed information on all types of primary bone cancers and tumours. Our information has also won a British Medical Association award.
The Health Information and Content Manager will be responsible for the charity’s information provision, ensuring it is relevant, evidence based, accessible and meets the needs of everyone affected by primary bone cancer. Leading on both the maintenance of the formal production process and the development of new resources across different formats, including video and webinar content.
This is an exciting opportunity to work with a range of stakeholders, including primary bone cancer patients, their families and friends, healthcare professionals and researchers to ensure that every patient facing a diagnosis has access to the information they need and in a format that they can easily understand and use.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Salary: £28,429.44 rising to £29,568.24 in year two
Place of work: L'Arche Ipswich Community Houses, Ipswich, IP1 3QU
Contract type: Permanent
Closing date: 30 October, 11:59pm
Are you an experienced social care leader looking for a rewarding role in a values-driven community? Join L'Arche Ipswich, an 'Outstanding' CQC-rated supported living service, as a Team Leader / Care Manager. Lead a dedicated team supporting adults with learning disabilities to live independent, fulfilling lives within our diverse, inclusive community. With a unique spiritual ethos and commitment to high-quality, person-centred care, L'Arche Ipswich offers an enriching career path where you can make a real difference.
Main purpose of the role:
Are you a qualified and experienced social care Team Leader looking for a new and exciting challenge?
We are looking for an experienced and enthusiastic Team Leader for our supported living service in Ipswich, Suffolk. Someone who will go above and beyond to make life amazing for our service users and our enthusiastic and professional support workers. Our Charity supports 13 adults with learning disabilities/autism to lead fulfilling and independent lives whilst being active members of the community.
As our Team Leader, you will be responsible for:
- Creating and managing monthly rotas
- Supporting and supervising assistants
- Organising and leading weekly team meetings
- Inducting new starters into their role and completing competency observations
- Overseeing reporting such as medication records, health and safety, and quality assurance
- Leading on the planning and facilitating community events
- Working as part of the senior leadership team to maintain a high quality of care
About you:
- Well-organised, IT literate and adept at allocating and delegating work appropriately.
- Proven ability to guide, support and teach the essential skills of supporting people with learning disabilities/autism.
- A clear understanding of care planning processes.
- 1 or more years’ experience as a Team Leader working with adults with learning disabilities.
- NVQ Level 3 in health and social care.
- Experience in, or be willing to learn, digital care planning programmes.
- Up to date knowledge of CQC regulations with the ability to apply them in a care setting.
- Natural ability to help make the lives of others more fulfilling.
- Supportive of the identity, mission and values of L'Arche and enthusiastic about working within a community organisation rated Outstanding by the CQC.
About us
L'Arche Ipswich is an Excellent CQC rated supported living service that provides individualised and proactive support to enable individuals to become as independent as possible within the community. The service comprises of two beautiful houses set in spacious grounds designed to meet a variety of individual needs and preferences.
L'Arche Ipswich is more than just a service provider; we are a diverse, inclusive community of 30+ people with and without learning disabilities who live, work and celebrate together. Our aim is to provide a place of belonging to help people with learning disabilities live independent yet connected lives.
Alongside our regulated person-centred support, we also have a strong spiritual ethos within the organisation, maintaining close meaningful working relationships with our service users, their families, and those living outside of the immediate community L'Arche Ipswich community. Attendance to festivals, weekend breaks, community gatherings and birthday celebrations are a consistent tradition for all of us that brings everyone together on a regular basis.
As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:
- Joining shared meals since cooking and having a meal together is what we are all about
- Paid sick pay, up to a maximum of 7wks (depending on length of service)
- Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
- Interest free loans and salary advances available
- Free eye tests and a contribution towards the cost of glasses if you need them for work
- Free DBS / PVG checks
- Free SSSC registration
- Free Blue Light Card
- Professional membership fees paid if they are directly relevant to your role
- Free Employee Assistance Programme available to everyone
- Up to 5 days paid compassionate leave
- Up to 6 days paid (pro rata) for time off for emergency dependents leave
- Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
- Paid mileage costs at HMRC rate
- Working from Home Allowance for those in office-based roles but for whom no office is provided
- Specialist bereavement counselling for employees and their family members
- Free Life Assurance up to 4 times gross annual salary
- Access to the Bike to Work scheme
The interview process will include a visit to the community to meet a panel of people with learning disabilities and an in-person interview.
A full job description and person specification can be found in the Recruitment Pack.
The closing date is midnight on Wednesday, 30 October 2024.
The interview process will include a visit to the community to meet a panel of people with learning disabilities and an in-person interview.
To apply, please read the full job description and person specification and answer the questions on our online application form.
Please also read our privacy notice for job applicants.
You may have experience in the following roles: Supported Living Manager, Learning Disability Team Leader, Autism Support Manager, Care Team Manager, Residential Home Manager, Registered Manager, Support Manager, Service Manager, Deputy Care Manager, Learning Disability Service Manager, etc.
REF-217 188
Our inclusive communities challenge people to think differently about disability
Emmaus Bristol is a local homelessness charity and part of the international movement of Emmaus communities.
We are looking for a Fundraising Manager to lead on our fundraising by developing and implementing a strategy to secure core funding, as well as working with other managers to secure project funding. You will need to be innovative and determined as well as being an excellent communicator. This is a new role and it will really suit someone who is a confident self-starter with an eye for detail.
Emmaus Bristol is a fabulous place to work and you leave every day with the satisfaction that your hard work has helped people out of homelessness. Emmaus is different to other homeless charities in that staff work alongside formerly homeless residents, known within Emmaus as Companions. So as well as working as part of our employee team, you’d also work alongside Companions and other volunteers.
We are a small charity, and your ability to help us grow our income will make an enormous difference to our beneficiaries and support us in achieving our five-year plan. We want someone in the role who is fired up by our mission and able to inspire this in our donors.
If you’d be excited by presenting to a potential donor or telling our story in written words through a detailed bid application, and are aware of trends in an evolving funding landscape, then this is the role for you!
This is a flexible position, and we are pleased to be able to offer it on either a full or part-time basis. Given the varied nature of the role, you will be able to work from home as well as in our office, and get out and about building relationships on our behalf.
Your enthusiasm and personality are as important to us as direct fundraising experience, so if your skills have been gained in a different sector, we will still welcome your application if you have relevant transferable skills. The key requirements are that you have experience of securing contracts or funding, can quickly build relationships with others, and are highly numerate and literate.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our prior Program Manager has moved up to the role of Chief Programs Officer on our executive team. As such, we are looking for a deeply impact-motivated Program Manager to run our flagship Charity Entrepreneurship Incubation Program. In this role, you will train, advise, and pair exceptional potential founders through a twice-annual, two-month training program. This culminates in supporting the founders through a seed fundraising round and the launch of new charities delivering exceptionally cost-effective programs at scale across global development.
Our program has incubated more than 40 new charities over the past five years, with many receiving recognition from charity evaluators such as GiveWell and Animal Charity Evaluators as field-leading organisations.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
The Charity Entrepreneurship Incubation Program is a twice-a-year intensive training program enabling cohorts of 8-16 exceptionally talented international entrepreneurs and nonprofit professionals to launch outstandingly cost-effective, evidence-based new nonprofits in the space of two months.
The program chiefly consists of a twice-annual sequence.
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Preparing the upcoming cohort and running the initial book club where participants deep dive into our handbook and the recommended idea reports
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The two-month program itself, which includes a 2+ week in-person section and consists of training and coaching participants to select co-founders and ideas
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Post-program support to the new founders, providing ongoing guidance and facilitating connections with our networks of mentors and alumni.
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Evaluation and improvement work for the program itself, and the post-program support and evaluation plus improvements period. In between, the team
The Charity Entrepreneurship Incubation Program team chiefly consists of ~two FTE preparing and running the program and interacting regularly with the recruitment team (for finding and selecting the ideal program candidates), the research team (for selecting and adapting the ideal charity ideas for the program participants), and the operations team (for supporting the incubated projects immediately upon launch through the program). This role reports to Samantha, our Chief Programs Officer, and works closely together with Steve, the second Program Manager who focuses mostly on participant training and coaching.
SPECIFIC RESPONSIBILITIES
The exact %s of these will depend on what will be most impactful and the interests and skill areas of the successful candidate, but will likely look something like this:
Direct Program Management - 40%
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During the preparation phase:
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Clearly and proactively managing timelines and communications with internal staff, external partners, and program participants
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Improving systems such that running the program becomes more efficient and effective round over round
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During the program phase for 8 weeks twice a year (February to March and August to September):
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Facilitating training sessions - discussions, presentations, workshops - with participantsbased on best practices
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Providing key feedback on participant project work on short timelines, including on materials such as cost-effectiveness analyses, geographic assessments, theories of change, budgets, pilot plans etc.
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Mentoring participants directly in 1:1 calls and chats
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Guiding participants through two intense in-person weeks in our London office, including in their co-founder and charity idea testing and decisions
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Towards the end and immediately following the program:
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Helping participants develop our raw researched top nonprofit ideas into organisations ready to implement a first pilot within mere months of graduating
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Advising participants on key decisions regarding their charity and providing encouragement and support to get their project proposals across the finish line in time for the seed network funding circle to award seed grants
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Connecting graduates with suitable mentors from our network and identifying, engaging, and onboarding new mentors
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Alumni/Community Management & Development - 40%
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Identifying, championing, and, where suitable, delegating post-program support initiatives that would improve charity outcomes (e.g., speed, likelihood, and size of impact)
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Creating opportunities for connection, collaboration, and cross-learning of our growing alumni and extended community
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Managing a growing extended community of mentors, advisors, and service providers that could support our charities at different stages of their development (e.g., seed, pilot, scale-up, external evaluation)
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Managing shared digital knowledge and communication bases like our resource hub and 300+ member slack community
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Evaluating opportunities and focusing on the most impactful ones
Program Improvement / M&E - 20%
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Carrying out and improving our internal program monitoring & evaluation:
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Collecting and assessing feedback from participants and alumni
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Prioritising areas for improvement
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Brainstorming and deciding on solutions
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Implementing or delegating improvements
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Identifying priority gaps in program curriculum and structure based on M&E, proactive research, and later charity outcomes
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Designing or adapting existing content, including applied projects, workshops, or written material, to support program goals
FUTURE GROWTH TRAJECTORIES
This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:
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Focusing on charity strategy development and advising: a hire with more experience and expertise in launching, piloting, and scaling could play a more active hand in revamping our content and mentoring charities on their strategies from the outset; i.e. advising closely on plans, giving more feedback on early project plans, mentoring directly post-program, etc.
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Leaning into building out a thriving alumni ecosystem: optimising our post-program coordination, expanding our partnership work, spending more work on post-program content and community, coordinating our networks of alumni and mentors, creating digital/in-person events, and other strategies to help our charities and their staff reach & expand their potential
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Becoming an expert in M&E: playing a heavier role in the impact assessment & optimisation of Charity Entrepreneurship as the key impact arm of AIM. This would involve more collaboration with our research and recruitment teams to improve our systems and feedback loops, and/or our M&E specialist working to create early internal evaluations of our charities and later external evaluations
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(At some point) going through our Charity Entrepreneurship Incubation Program themselves as a participant, bringing all the built skills and expertise to bear in their own nonprofit
ABOUT YOU
The role is most suitable for a mid-level professional (3-5+ years of experience) with a background in running programs or nonprofit organisations. An ideal candidate may bring experience in launching and implementing new or early-stage programs or in conducting earlier stage intervention research or monitoring & evaluation work, particularly in LMIC contexts. The applied experience will be invaluable in training, pairing, and advising the next generations of incubatees who are aiming to launch some of the most impactful nonprofits in the world.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Personality traits:
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Conscientious and organised
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Has a bias toward action
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High emotional intelligence
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Calm under pressure when others around them may feel stressed out (i.e. program participants making important decisions)
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High standards and a constant desire to improve
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Excited to ruthlessly focus on only the most effective tasks
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Highly collaborative, low personal ego
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Keen to give and receive feedback
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Quick and self-driven learner
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Excited to advise and learn across a range of cause areas and interventions (global health & development, animal welfare, policy…)
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Competencies / abilities:
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Highly organised and autonomous, able to run projects with many moving and constantly changing parts from start to finish and call in external input or support where needed
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Generalist, with a good balance of “people” and “project” skills
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Can sensitively deliver critical feedback and nudge participants into more impactful directions while leaving them feeling optimistic and motivated
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High cultural sensitivity (our participants are from all over the world) and ability to flexibly communicate with a wide range of stakeholders (e.g., potential candidates, mentors, funders)
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Able to analyse and synthesise information from a range of quantitative and qualitative sources (e.g., putting together ideal co-founder pairings on the basis of numerical information from surveys and program project performance ratings plus qualitative information from 1 on 1s)
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Experience / technical skills:
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Interest in and knowledge about the charity sector and a sense of key factors that make organisations successful
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Deeply results-focused and impact-minded
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Some prior experience with interventions and sectors from our key cause areas of global health & development, animal welfare, and policy, or occasional exploratory cause areas (e.g., biosecurity and meta charities)
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Has some basic familiarity with a range of sources of (especially empirical, quantitative) evidence and can (learn to) both teach and advise on them
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Desirable Skills and Experience Include:
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Experience delivering programs in nonprofit or government settings, ideally in LMICs
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Experience in founding or working at early-stage organisations
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Foundational (empirical, nonprofit) research literacy
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Basic quantitative and spreadsheet skills
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Knowledge of Global Health & Development and/or Animal Welfare and/or the EA space and an existing network in one or more of these
WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
*pay award pending
Citizens Advice Manchester is a charity which provides free, independent, confidential and impartial advice. We have an exciting opportunity for you to join our Business Development Team.
We are searching for a motivated, highly experienced Relationship & Account Manager to support our Business Development Team in establishing and maintaining positive relations with the Local Citizens Advice Network, business partners and other external stakeholders.
The successful candidate will be a goal oriented strategic thinker with a customer-centric approach. They will have excellent communication and interpersonal skills, as well as a strong understanding of customer service principles and the ability to build relationships with customers and develop strategies to enhance client satisfaction.
We are seeking a candidate with at least two years experience in a Client Relationship Manager role, or similar and who has the ability to manage multiple stakeholders and projects simultaneously. If you have a demonstrable track record in networking, building successful relationships, persuading and influencing strategic and operational stakeholders you may just be the person we’re looking for!
We value all our people and can offer a supportive culture within a charity setting that is committed to social justice. The above role attracts a rewarding remuneration package with excellent terms including:
- Flexible working week
- Comfortable and modern City Centre location with free tea and coffee!
- Hybrid working (following successful probation period)
- Pension, Cycle to Work and Life Assurance Schemes
- Health Plan with 24/7 Employee Assistance Programme
- Generous holiday entitlement of 25 days per year (additional to bank holidays), rising to 30 with long service
Interested in applying?
Head to our website where you can download a full Job Pack, submit your CV and begin the application process.
Closing Date: 10am on Monday 21 October 2024
Interview Date: Monday 28 October 2024