Digital And Website Manager Jobs in Central London, Greater London

We are recruiting for a Head of Digital Mobilisation and Engagement to join our team; the scope on this job involves….

Job Title: Head of Digital Mobilisation and Engagement

Location: Remote, with the requirement to occasionally work at our Head Office (Vauxhall) or other locations due to business need.
Salary: £55,009 per annum
Contract type: Full-time, Permanent

Hours: 37.5

An exciting opportunity has arisen for a passionate and skilled digital specialist to join Refuge as Head of Digital Mobilisation and Engagement.

Leading a talented team of six, the Head of Digital Mobilisation and Engagement is responsible for Refuge’s digital engagement and mobilisation work, collaborating with colleagues across Fundraising, Communications and Policy, to continuously improve the effectiveness and impact of Refuge’s work.

They will implement our Digital Engagement and Mobilisation Strategy, delivering sustainable growth and value to Refuge, with an emphasis on digital mobilisation to shift social norms, change policy and rasie income. An expert in mobilisation strategy, social, email, website, content, paid media, and digital tactics, they will also provide analysis and insight to improve programme performance, whilst ensuring we are testing, learning, and optimising all the time.

The successful candidate will have substantial experience of developing and delivering digital strategies to mobilise the public with innovative campaigns, recruit new supporters, grow income, and deepen engagement, in addition, they will possess deep knowledge of the theory and principles of digital engagement, campaigning and fundraising.

This role would suit an ambitious digital expert seeking to utilise their technical and leadership skills to make a real impact on Refuge’s work.

For further information, including a full job description, please see the downloadable job information pack at the top of the page.

To apply, click on the ‘Apply Now’ button and submit your application by 9am on Monday 4 November 2024. First round of interviews will be held remotely on 13 November 2024 and the second round of interviews will be held remotely on 18 November 2024.

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Since Rewilding Britain was formed in 2015 rewilding has moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain is at the forefront of this change, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a sustainable world where people thrive.

Rewilding Britain wants to see rewilding flourishing across 30% of Britain, reconnecting us with the natural world, sustaining communities and tackling the interconnected nature and climate emergencies.

We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.

We are now seeking a Social Media and Digital Assistant who will apply their creativity and digital expertise to deliver high-quality, innovative digital communications for the charity, helping increase Rewilding Britain's reach and impact across social media, email and our website. You will be part of a team with a mission to raise awareness of rewilding and promote Rewilding Britain's campaigns, fundraising appeals, practitioner resources and policy initiatives. 

The post-holder will be a strong communicator with hands-on social media production experience, who's passionate about emerging technologies, has fantastic organisational and team working skills, thrives in a fast-paced environment and wants to make a difference. This is an exciting opportunity to join our growing charity and directly contribute to the growth of the rewilding movement.

Job purpose:

To engage and motivate our target audiences by delivering Rewilding Britain's social media outputs and assisting with our email campaigns and website content, with a view to continually enhancing our impact.

Line Manager: Digital Communications Lead

Your responsibilities will include:

Social media delivery and community management

• Plan and deliver inspiring and effective social media content, including as part of engagement campaigns, fundraising appeals and initiative launches, and in support of our partners and members.
• Produce text- and video-/graphic-based social media posts and campaigns that are both suited to our target audiences and adapted for the most appropriate social channels.
• Carry out community management across the charity's digital channels, triaging queries and drafting responses.
• Assist with the optimisation of Rewilding Britain's current social media channels and the identification of new opportunities/platforms/trends that would help further our mission.
  

Email communications 

• Support the Communications and Engagement team with the planning, building and scheduling of email communications (campaigns, supporters, fundraising, corporate partners etc) within Mailchimp.
• Assist with the AB testing of our email marketing and executing a plan of continuous improvement for our emails.
• Support with managing our enquiry inboxes as and when required.
  

Reporting and optimising

• Collate statistics on the performance of our social and email channels, in line with our KPIs, and work closely with the Digital Communications Lead to make ongoing recommendations for our output.
• Implement feedback and lessons learned to refine and improve our social media approach.
• Stay current with sector and specialist trends, best practices, and emerging technologies to continuously grow the effectiveness of our channels, particularly social media.

Communications support

• Take responsibility for triaging internal requests for content output across our channels and coordinate this across the Communications and  Engagement team.
• Assist the team in keeping our image library up to date, by uploading and tagging new imagery.
• Support the team by uploading content to Rewilding Britain's website, following best practice. You may also provide support for more involved web optimisation projects.
• Support with the preparation and delivery of online and in-person events. As well as providing social media and email support, this could include representing Rewilding Britain alongside other team members at events, exhibitions, workshops, conferences, rallies and more.
• Contribute to content production across the team, where relevant, such as producing blogs or carrying out image research.
• Support the Communications Team with general administrative tasks where required.

Skills, experience and behaviours

Experience

Essential

•  At least two years' experience in a similar digital communications role, delivering successful content across social media and/or email to further organisational objectives.
• Proven experience in managing social media channels in a professional role, including LinkedIn, X, Facebook, Instagram and TikTok, as well as others that might be relevant for Rewilding Britain.
• Experience of reporting on digital communications and campaigns and measuring impact, using analytics tools such as Google Analytics or Plausible and social media management tools such as Hootsuite and Metricool.

Desirable

• Experience working in a sector relevant to rewilding, and understanding of the rewilding movement.
• Experience in producing email communications in a professional environment.
• Experience in managing web content, with an understanding of best practice and familiarity with web content management 

Skills

Essential

• Exceptional verbal and written communication skills for effective engagement.
• Skills in creative content development, such as video creation and editing and producing simple graphics for our channels.
• A thorough understanding of current social and digital communications tools, landscape and trends.
• Strong organisational skills with experience in delivering across multiple projects and deadlines.
• Ability to work collaboratively with cross-functional teams.

Desirable

• An understanding of SEO and the role this plays in digital communications.
• An understanding of social media's role in paid advertising and a willingness to support with paid social campaigns.
• Skilled in using email marketing systems (such as Mailchimp) to build emails and/or automated journeys.
• Skills in relevant content production programmes such as Adobe Creative Suite.

Personal qualities

Essential

• The ability to work in an agile environment, responding to the every-day needs of the business while also delivering on longer-term objectives.
• Self-motivated with the ability to work effectively and autonomously from home, while also working collaboratively as part of a tight-knit team.
• Has a passion for digital communications and keeping up with the latest trends, with a keenness to apply this to our cause.
• Creativity, with the ability to unlock innovation as an individual and a team player.
• A passion for nature restoration and rewilding and an eagerness to develop learning in this area.

Education

Essential

• We're looking for someone with high standards of writing and reading proficiency for this role. While a degree is not essential, the candidate must demonstrate that they have obtained at least GCSE or equivalent in English (Pass or above).

This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.

Terms and conditions and staff benefits

The role is a full-time, 5-day-week (35 hours) position.

The salary is £23,000 - £27,000 per annum depending upon experience.

There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.

Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.

We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.

Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.

Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.

Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.

Location: London-based with hybrid working (minimum one day a week in the office)
Job Type: Permanent, Full-Time or Part-Time (3-5 days per week)
Salary: £35,088 per annum FTE
Reporting to: Head of Digital Engagement

Charity People are delighted to be supporting a leading UK charity that supports the wellbeing of individuals working in the financial sector, in the recruitment for a dynamic and skilled Digital Project Officer. This is a newly created role, in which you will be reporting to the Head of Digital Engagement. This role can be conducted as full-time, or part-time (salary pro-rata).

In this role, you will collaborate with cross-functional teams to manage digital initiatives, optimise the organisation's website, and improve the user experience across their digital platforms.

Key Responsibilities:

• Project Management: Coordinate digital projects from inception to completion, ensuring projects are delivered on time and within budget. Develop project plans, timelines, and budgets with the Head of Digital Engagement to guide the production process. Maintain project documentation and provide regular updates to stakeholders.
• Website Management: Oversee the day-to-day management of our website, including content updates, performance optimisation, and bug fixes. Implement SEO and CRO best practices to boost search engine rankings and visibility. Collaborate with external agencies to evaluate website performance using analytics tools such as Google Analytics and HubSpot.
• Webinar Programme Management: Develop and manage the webinar schedule in collaboration with marketing and wellbeing teams. Ensure brand consistency in presentations and set up webinars across multiple platforms. Handle post-production tasks, including video editing and reporting on webinar data for insights and improvements.
• Audiences and Innovation: Stay informed on industry trends, best practices, and emerging technologies. Work with internal teams to develop audience surveys and incorporate user research into digital projects.

Essential Criteria:

• Strong project management experience, especially in coordinating or managing digital projects from start to finish.
• Proven experience managing websites, ideally using WordPress or Drupal.
• Exceptional attention to detail, excellent organisational skills, and the ability to communicate effectively with stakeholders.
• Familiarity with Google Marketing Suite (GA, Looker Studio) and an understanding of SEO and UX/UI principles.

Desirable Skills:

• Project management qualification (e.g., Agile, PRINCE2).
• Experience implementing analytics tracking using Google Tag Manager or similar tools.
• A collaborative, inquisitive, and adaptable mindset with a passion for learning and innovation.

If you are interested in hearing more about this opportunity, please send your CV to Cairo at Charity People in the first instance. As we are submitting on a rolling basis, please apply ASAP.

Charity People actively promote equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

InCommon is a charity bringing generations together. We create opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community.

We're looking for a Programme Manager to develop our Empower programme. In this role, you'll be supporting grassroots intergenerational projects across the country to start and flourish through an online platform and support offer.

You’ll match up schools and retirement homes, build relationships with key stakeholders and support them to use the platform to coordinate intergenerational projects. Your efficient, thoughtful and professional approach will build trust and lead to close working relationships.

This is a really exciting new stage of the programme’s development and has the potential for you to build the Empower team. You’ll also be joining InCommon at an exciting stage of our evolution, with lots of opportunity to add value and guide the direction of a growing charity.

This is the perfect role for you if:

• You’re reliable, trustworthy and authentic
• You take responsibility and deliver results
• You’re a collaborative team player and great communicator
• You’re creative and excited by digital design
• You’re flexible, self-motivated and enjoy working in a fast-paced environment
• You can lead collaboratively and have experience of line management

We are a seeking a Digital Marketing Executive to join the Engineering Council in a full-time permanent role.

The Engineering Council is the regulatory body for the UK engineering progression. They are a registered charity and are responsible for setting and maintaining internationally recognised standards of professional competence and ethics that govern the award of professional titles to engineers and technicians. The work the Engineering Council does ensures that employers, government and society as a whole can have confidence in the knowledge, competence and credibility of registered engineering professionals in the UK.

The Digital Marketing Executive role is part of the Data and Communications team and reports into the Marketing and Communications Manager. You will be responsible for managing the Engineering Council’s digital channels, with a focus on the website, social media (organic and paid) and email marketing. There is huge scope to grow and develop their digital presence and establish new processes and guidelines, working alongside other team members, so this role would suit someone who is collaborative, proactive and highly motivated,

To succeed in the Digital Marketing Executive role you will need:

• Demonstrable experience in website, social media and email marketing, ideally with a B2B focus
• The ability to create informative and compelling content, including copy, images and videos
• Strong analytical skills and competence using databases and CRM systems
   

Salary: £30,000 - £33,000
Contract: Full-time, permanent
Location: London (Monument), with 2 days per week in the office
Deadline for applications: Monday 4^th November

If you would like to have an informal discussion, please email your CV to Olivia at [email protected]. 

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

Please note the role can be:
Remote (UK only) or Hybrid (Brighton/ Sussex)  
Full time with design experience, Part time 4 days if not

About the role:

We are looking for an experienced, driven and brilliant marketer who will help create, execute and evaluate multi-channel marketing and campaign strategies and continuously assess impact and ROI.  You will be a superb campaigns manager that has a passion for excellence and delivering high quality outputs that show impact. From planning with Head of Marketing and Communications to developing and delivering alongside internal teams and external partners, you will thrive on achieving impressive results. There is a very strong focus on all aspects of digital campaigning for this role and you will be fully knowledgeable about Google ads, Google analytics, SEO, PFA, PPC, SEM, CRM, mobile, social media, website design and content creation, podcasts, blogs, vlogs and email creation. You will be at a significant advantage if you have design and WordPress experience. You will be a part of a small but dynamic and friendly marketing and fundraising team and involved in many aspects of our life-saving work including sales plans for our training courses, raising our profile, protecting our brand and reputation and supporting our fundraising activities. You will have no paid reports to you, but recruiting suitable volunteers is something we would encourage.

Please reflect that grit and resilience is required for this role given the remote working, subject matter, fast paced and flexible, multi-tasking required and the need to be highly accountable, goal and results oriented.

Main Duties and Responsibilities:

· Drive engagement, increase visibility, improve our course sales and fundraising targets

· Manage our national and localised digital awareness campaigns from development stage to presenting results and assessment of impact

· Manage and optimise our website and landing pages for improved user experience and conversion rates

· Stay up to date with industry trends, emerging technologies, and best practices in digital marketing

· Help develop social media engagement strategies with our social media officer

· Coordinate email marketing campaigns, including audience segmentation, content creation, and performance analysis

· Conduct audience and market research to identify new opportunities and target audiences

· Collect, manage, process and analyse data, making recommendations to inform future strategy

· Engage different audiences on different channels such as writing press releases, website pages, podcasts, blogs, socials, and press releases

· Manage and write award entries

· Design marketing collateral such as posters, leaflets, web pages

· Work closely with our Senior Fundraising Manager on increasing fundraisers, fundraising income and volunteers

· Do any duties to support the Head of Marketing and Communications and Fundraising.

To be successful in this role, you must be responsive, flexible, have pride in your attention to detail, be extremely organised, meet deadlines and be driven to exceeding your targets.  You will need to be self-motivated and work comfortably on your own as a remote worker but enjoy working in a team (online). You will enjoy working mostly operationally as well as having a strategic approach to your work.

For this role, you will need:

• Evidence of leading and implementation of successful digital campaigns
• Project management of campaigns and communicating tasks to project teams effectively and efficiently
• Proven track record of multi-media marketing
• Experience of copy writing and proofreading for different audiences on multi-channels
• To be an excellent verbal and written communicator
• To be a confident negotiator and presenter
• A genuine passion for the Grassroots Suicide Prevention’s mission and values
• To have a positive “can-do” attitude and enjoy adapting to different tasks and challenges, sometimes daily
• Ability to work independently and in a team
• Willingness to learn and grow from the support and direction from Head of Marketing and Communications and step in when asked
• Ability to make risk-averse decisions and considered judgements acting as brand and reputation ambassador
• Represent Grassroots Suicide Prevention on external groups and promote our services and expertise.

Bonus points for:

• Demonstrating resilience to working hard remotely and being self-driven and motivated
• Design skills and ability to use Canva and/ or InDesign
• Experience of project management of large campaigns
• Design and publishing of web pages
• Experience of PR
• Experience of sales, particularly of courses

Please read the full JD attached

Salary: £42,453 starting salary (salary range will increase due to max £45,539 via the length of service). Plus £4190 Inner London Weighting if based in London per annum

Contract: Permanent basis

Hours: Full-Time 35 hours per week (excluding lunch breaks)

Location: Any Refugee Action Office: London, Manchester, Birmingham, Bradford.  We will consider a UK-based hybrid working option. Some travel to our London office will be required.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

About the role

This role will be responsible for leading on the digital communications and content strategy, in collaboration with the digital communications and brand lead. The strategy will have a focus on developing fundraising messaging and digital influencing campaigns in an integrated way across all related channels to drive forward our ambitious fundraising and campaigns plans.

As part of the award-winning Fundraising and Brand team at Refugee Action, you will help create and implement bespoke supporter journeys across multiple online platforms with the aim of significantly raising our online presence, increasing donations, inspiring change and supporting the organisation’s growth. You will be a critical bridge between the Campaigns and the Comms & Digital teams, ensuring that our strategies are aligned and insights based. You will have the opportunity to create content, marketing materials and strategically manage social media and web operations for Refugee Action at a critical and exciting time.

To succeed in the role you will need to demonstrate:

• Proven ability to lead strategic digital content creation and understanding of the importance of emotional storytelling to successful fundraising and campaigning.
• Strong creative content development and strategy skills, including experience with Adobe Creative Software or similar (demonstrable video and image editing skills).
• Knowledge and experience of developing, delivering and managing specialised digital activism plans for campaigning.
• Knowledge and experience of campaigning and activism: knowledge of campaigning methods and tactics and a good understanding of what motivates people to take action.
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 
• Strong understanding of how campaigning can achieve change and shift power.
• Strong understanding of the role of digital tactics in the development and execution of campaign and fundraising strategies.
• Extensive experience of developing strategic digital communications within a charity or not-for-profit organisation with the aim of digital mobilisation.
• Experience of developing and implementing digital acquisition strategies across various channels, with a view to increasing donations.
• Thorough understanding of the digital landscape, and emerging trends in web and social technology.
• Good knowledge of website content management systems and Engaging Networks or a similar platform.
• Understanding of branding and core design principles.
• Experience of leadership skills and understanding of how to motivate a team and support the development of direct reports.
• Ability to build good working relationships across teams within a culture of generous collaboration.
• Understanding of cultural diversity and the ability to work with people from a range of different cultures.

Those with lived experience as a refugee are particularly encouraged to apply

Closing date: 23:59 on Sunday 3 November 2024

Interviews: 14 November 2024 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Shortage Occupation List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

Digital Recovery Coordinator

Location: Lewisham, SE6 4JU

Salary: £26,250 - £34,650 per annum

Hours: 37 hours per week - Monday to Friday 9am until 5pm (Please note you will be required to work one evening clinic between 5pm and 7pm, this is worked on a rota basis approx. every 9 weeks)

Waythrough's vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

The Role

Are you passionate about supporting young people and experienced in digital communication? Insight Lewisham is looking for a Digital Recovery Coordinator to lead their online engagement while also providing direct support to young people in their recovery journeys.

Key Responsibilities:

• Manage their social media presence, primarily on Instagram, and help us expand to platforms like TikTok and Snapchat.
• Create engaging posts for key awareness events (e.g., Alcohol Awareness Week, Black History Month) and share psychoeducational information on topics such as drugs (e.g., cannabis, ketamine, 2CB), mental health, and sexual health (e.g., contraception, consent, STIs, and online safety).
• Develop a comprehensive digital library with resources for young people and their families on reducing substance misuse harms and promoting overall wellbeing.
• Provide 1:1 support for a small caseload of young people, helping them with recovery planning and harm reduction, including sexual health advice.
• Collaborate with a close-knit, supportive team and liaise with their Senior Marketing and Communications team to ensure high-quality, impactful content.

Skills and Qualifications

• Proven experience working with young people, with a preference for experience in substance misuse, sexual health, or family work.
• Strong social media skills, with experience creating content that resonates with young audiences.
• Ability to manage a caseload and work collaboratively with the team to achieve the best outcomes for young people.
• Passionate about promoting health and wellbeing, especially in areas of substance misuse and sexual health.

Why Join them?

• Be part of a dynamic and supportive team focused on making a difference in young people’s lives.
• Excellent benefits, ongoing training, and opportunities for professional growth.
• A chance to shape digital outreach in an innovative service.

Benefits

• Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
• Annual leave purchase scheme
• Enhanced occupational sick pay
• Enhanced employer contribution to your workplace pension
• Death in service benefit
• Free Will writing
• Eyecare vouchers
• Blue light card discount
• Fantastic learning and development opportunities, including free training courses
• Work-life balance- flexible working and family friendly policies
• Happy, Healthy You! – their wellbeing offers for their workforce
• Employee Assist Programme and Waythrough Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.

**Please note they reserve the right to close this vacancy early if they receive excess applications for the position**

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The IT Project Manager will be key figure for the successful delivery of our transformation plans and it present a fantastic opportunity to deliver projects that will directly have a positive benefit for young people and those who support them.The IT Project Manager will be responsible for leading on the project management of individual projects and all IT related projects. This will involve managing Salesforce development projects but will include other IT related projects.

The post-holder will be part of the IT department within Central Support Team, but they will also be working on strategic digital implementation projects across the organization. They will be joining a fast paced and busy environment, with plenty of autonomy in managing their own responsibilities but they will also work closely with others to deliver the project therefore a collaborative approach and clear communication skills will be needed to be successful.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours, either at our London site (4-8 Rodney Street, London N1 9JH) or our Northern Hub (Huckletree, The Express Building, 9 Great Ancoats Street, Manchester M4 5AD).

Contract duration

Permanent

Midday (12pm), Monday 4 November 2024.

Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.

Notification of interview

Shortlisted applicants will be notified no later than Wednesday 13 November 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held between Thursday 21 and/or Friday 22 November 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

Tottenham Hotspur Foundation (the Foundation) is a registered charity and the community arm of Premier League football club Tottenham Hotspur. The Club, through the Foundation, seeks to use the power and unique appeal of football to provide opportunities that change lives throughout its local community.

The Foundation is based at the Grade II-listed 18th century Percy House on Tottenham High Road – painstakingly restored by the Club as part of the wider sport-led regeneration of the area.  We are driven by a passion for creating positive change in people’s lives within an area of significant socio-economic deprivation, yet where a vibrancy and richness of talent and ambition exists.  The Foundation harnesses and builds on this through a range of projects and initiatives to pursue, achieve and sustain desired impacts and outcomes, utilising partnerships within the private, not-for-profit, and public sectors.

The Foundation is seeking a Digital Communications Coordinator to support in overseeing its presence on the Club website and develop the Foundation’s social media presence through planning, production and distribution of compelling digital content showcasing how the Foundation inspires and empowers people living within our local communities to thrive. The role will also involve assisting with the Foundation’s digital marketing outreach.

JOB PURPOSE

• To support overseeing the Foundation’s presence on the Club website, ensuring it amplifies the Foundation’s voice and fosters meaningful connections and engagement with all stakeholders.
• To develop and help maintain the Foundation’s social media presence – this is an exciting time to get involved, with the Foundation discussing its launch on Instagram and some other major platforms.
• To play a key supporting role in email marketing and provide analysis reports on all things digital.

KEY RESPONSIBILITIES

• Work with the Foundation’s growing fundraising & communications team to develop digital and social media strategies that meet the organisation’s objectives.
• Produce high-quality digital content in the form of videos, infographics and more.
• Maintain on brand and up-to-date presence for the Foundation on the Club website.
• Provide support in the implementation of email marketing to key Foundation audiences.
• Produce regular analysis reports, utilising data and responding to what it tells us.
• Spend time working at Foundation activities and across Club sites to understand what stories there are to tell and how we can best share them.
• Help lead the testing and implementation of digital trends and tools.
• Work with Foundation staff and beneficiaries so that content is not just about them, but led by them.
• Participate in staff training offered by the Foundation.
• Perform all responsibilities in line with legislative guidance and Club/Foundation policy on safeguarding, ED&I practices and environmental sustainability.
• Due to the nature of the industry and the role, some out-of-office hours work may be required from time to time, including evenings, weekends and bank holidays.

PERSON SPECIFICATION

• A creative mind, daring to try new ways of working and with the drive to take forward ideas independently.
• Confidence in building and maintaining relationships internally and externally, across multiple sites and groups of stakeholders.
• Excellent planner, organiser and calm under pressure.
• A passion for storytelling and attention to detail.
• A commitment to safeguarding, ED&I and environmental sustainability.
• Thinks ahead, generates innovative ideas.
• Values and respects others, builds relationships, collaborates.
• Gets things done, delivers to highest of standards, takes responsibility.

SKILLS AND EXPERIENCE

Essential

• Proven experience of website management and content management systems.
• Extensive knowledge and use of social media channels and management tools.
• Proven experience in using analytics to inform future ways of working.
• Strong interpersonal skills, with the ability to make relationships and enlist support.
• An understanding around the importance of obtaining consent for people to be in photos and videos.
• Sound writing and proofreading skills.

Desirable

• Knowledge of and ability to use Adobe video editing programs and Canva, as current preferred tools of ours.
• Experience and knowledge of best practice around email marketing.
• Good understanding of how digital communications can support a charity fundraising function.
• Good understanding of the sports/CSR landscape also desirable.

Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS and reference checks for this role.

Tottenham Hotspur Foundation welcomes applications from anyone regardless of age, disability, race or ethnic and national origins, religion or belief, or sexual orientation.

To apply, please click the apply button to visit our website.

Closing date: 8th November 2024

We are currently looking for a CRM Systems Manager to join our IT department on a full time permanent basis.

As part of the Digital Systems team, the CRM Systems Manager is responsible for managing the organisation’s Ticketing, Customer Relationship Management and Fundraising CRM application and associated systems. This multifaceted role covers the ongoing support, training and continuous improvement of the applications.

The System Manager oversees system administration and ensures helpdesk requests are resolved appropriately and efficiently, to maximise system effectiveness and high standards of customer service.

The successful candidate will work across a variety of responsibilities which include but are not limited to: 

• Provide support to Southbank Centre and the resident orchestras on CRM, ticketing and other systems
• Research, plan and implement improvements to CRM, ticketing and other relevant systems
• Deliver training on CRM, ticketing and other systems for Southbank Centre and the resident orchestras
• Supplier management
• Supervise industry standard management and best practice processing of data relating to system database and tools to provide high-quality business information
• Take part in the relevant system communities and keep on top of the latest improvements, issues and ideas
• Support system integration and contribute to the development of Southbank Centre’s information architecture
• Contribute to compliance with relevant legislation (e.g. GDPR), regulation and best practice

To learn more about the role please download the Job Description from our career page.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview for this role please indicate this on your application form. Interviews will take place at Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email our People Team and we will be in touch with you to make the necessary arrangements. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. SC is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all.  We pride ourselves in building a supportive environment to enable the development of our staff. 

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

Our Artistic Mission

The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities. 
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5%  employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.

Pathway’s Communications Manager role is pivotal to successfully delivering our mission: To improve health and healthcare provision for people experiencing homelessness, and other marginalised groups. The successful candidate will work across Pathway and with our partners to champion the needs of inclusion health populations, promote our evidence-based policy work, demonstrate our impact, and support networks of professionals working in inclusion health.

Pathway supports hospital-based teams caring for people experiencing homelessness, manages the Faculty for Inclusion Health, a network of healthcare professions working to ensure the fundamental rights of marginalised people to be treated with dignity and compassion, supports the development of good practice, and influences policy.

We are focused on expanding our network of hospital-based teams, and stepping up our policy and campaigning work, making the case of the importance of healthcare provision for marginalised groups. The next year sees some planned high-profile events which will provide excellent opportunities for a charity comms professional looking to put their stamp on some important work. Our partnership with Crisis puts us in good stead for the future, and provides excellent opportunities for joint working. 

Trees for Cities is an independent, national charity that works with communities to plant and care for urban trees, helping to create greener and healthier cities across the UK and internationally for the last 30 years.

We are in a pivotal decade for environmental action, and our current strategy, The Turn of Trees (2022-25), is focused on engaging communities in climate action through the simple yet powerful act of tree planting. Looking ahead, our new strategy launching in 2025 will build on this momentum to create a social movement for tree equity - ensuring that all communities regardless of socioeconomic status, race, or geographic location have access to the benefits that trees provide, including cleaner air, cooler temperatures, improved mental health, and enhanced biodiversity.

The Role
We are seeking a dynamic and visionary Head of Marketing & Digital Engagement to lead our efforts in inspiring, engaging, and empowering communities, volunteers, and supporters across the UK. This is a critical new role, focused on implementing and operationalising our new strategy, enhancing our reach, and building the foundations for our future growth. The role offers the opportunity to lead the development of Trees for Cities’ first national digital engagement strategy, ensuring we build strong connections with communities and supporters through creative campaigns and digital platforms.

Key Responsibilities

• Lead the development and delivery of our first national digital engagement strategy, driving public awareness and support for urban trees.
• Inspire and mobilise communities and supporters through innovative campaigns that highlight the benefits of tree planting and urban greening.
• Collaborate with senior leadership to ensure the successful implementation of our organisational strategy, enhancing our digital presence to extend our reach.
• Oversee a talented marketing and engagement team, providing leadership, direction, and fresh ideas to foster growth and deepen our connections.
• Act as a senior voice in the organisation, influencing decision-making and shaping the future direction of Trees for Cities.

About You
We are looking for an experienced marketing leader with a passion for the environment and community engagement. You will have a proven track record of developing and implementing successful digital engagement strategies, and experience leading creative campaigns that inspire action – this could be within a charity or a wider commercial setting. You will be an excellent communicator, capable of influencing at a senior level, and able to bring fresh perspectives to the organisation.

Why Join Us?
At Trees for Cities, we pride ourselves on our warm, inclusive, and vibrant work culture. Our team is deeply motivated by the cause, and we are committed to supporting each other as we work towards a greener, healthier future. This is a fantastic opportunity to join an organisation making a tangible difference in urban environments and communities across the UK.

If you are passionate about mobilising social action and inspiring change, and have the skills and experience to lead our marketing and digital engagement efforts, we’d love to hear from you.

To learn more about the role and organisation, including how to have an informal conversation about the opportunity and apply, please download the full appointment brief.

Closing date: 17 November 2024

Panel Interview Dates: 2 December and then 9 December 2024

Job Title: Major Donor Manager

Responsible to: Senior Fundraising Manager

Salary: £38,000 - £42,000

Location: USPG, 5 Trinity Street, London, SE1 1DB - Flexible working available - a minimum of two days working in the London office, currently Mondays and Wednesdays.

Hours of work: Full time 5 days per week (35 hours per week) with a minimum of 2 days per week in the office. Very occasional work outside normal working hours with time off in lieu.

The package also includes
•   8% employer pension contribution 
•   25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas week
•   Season Ticket Loan

About USPG
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.

About the Role
Reporting to the Senior Fundraising Manager, the Major Donor Manager sits within the Communications, Engagement and Fundraising team. 

The role involves developing plans that feed into the USPG fundraising strategy to increase engagement from high net worth individuals and cultivating new high value donors. Managing the major donor income and expenditure budgets, ensuring all activity meets income targets and expenditure remains on budget. Developing and managing a pipeline of donors to approach and build relationships, securing high value (5 and 6 figure) gifts. Hosting meetings, presentations and special events to network with high value donors and cultivate new relationships.

This is a really exciting opportunity to develop and deliver a new major donor programme as well as working with our Global Mission team on developing the case for support and impact reporting.

About You 

You are a confident, passionate fundraiser and relationship manager with the proven ability to motivate and inspire others to give. You have experience of implementing fundraising plans, developing a pipeline of high value donors and securing high value (5 and 6 figure) gifts. You are pro-active and self-sufficient, equally comfortable working alone or as part of a team to achieve shared goals. You are target driven with a hands-on approach, adapting as necessary to carry out a range of tasks from writing proposals, managing events and researching prospective donors. 

You are highly personable, with the ability to engage supporters and stakeholders with diplomacy and persuasiveness. An excellent communicator with strong writing skills and the ability to adapt to different audiences, you will be comfortable working closely with senior leadership, trustees and influencers to unlock peer connections and leverage new support. You are enthusiastic about collaborating with others across the organisation and enjoy working in an innovative creative environment.

How to Apply

Please visit the Current Vacancies section on our website and complete the application form and equal opportunities form. Please send both completed forms to Natasha Bourne.