Development Officer Jobs

This is an exciting opportunity to join one of the country’s largest Citizens Advice delivering advice and advocacy services to tens of thousands of people every year. We deliver services by phone, digitally and face to face, in multiple locations and to some of Sheffield’s most vulnerable communities. We also work to influence local and national policy and are committed to increasing the opportunities for those who use or need our services to help shape what we deliver.

Our work empowers people and changes lives. Following expansion in our services we are looking for a skilled leader and communicator to take up this new senior leadership role.

This is a diverse and challenging role - but it’s also an exciting one. To succeed you’ll need:

• The skills to inspire and encourage teams to achieve our vision
• The ability to build, develop and maintain strong mutually beneficial partnerships centred around the needs of our clients. Knowing when to compromise and when not and how to build trust and credibility.
• The ability to think long-term in a fast-moving  environment and to demonstrate flexibility when adapting to change.
• The ability to manage the mechanisms and systems that capture an overview of service and staff effectiveness and performance and to swiftly identify and mitigate any issues.
• A strong commitment to and ideally experience of co-production
• Impressive communication and influencing skills

We can offer you a supportive culture within a charity setting committed to social justice. We offer an attractive remuneration package with good terms and conditions of employment including: 35 hour working week; 25 days annual leave (excluding bank holidays), Pension scheme, Hybrid Working, enhanced maternity and paternity policies and Health Plan with integrated employee assistance programme.

The closing date for completed applications is:  9:00am, 11 November 2024 .

Interview date: 22 November 2024

The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.

This is a unique opportunity for a passionate and experienced fundraiser to progress further in their career, with the freedom to creatively enhance and develop the fundraising strategy of an impactful community-based charity.

As Senior Fundraising Lead you will be Baobab’s key fundraiser and a self-starter with experience of working in a small or medium sized charity. You will lead on the development of fundraising at Baobab, exploring new avenues for funding, as well as nurturing and growing existing fundraising relationships. You will be responsible for strategising and carrying out a successful program of fundraising from small, medium and large charitable trusts and foundations to an agreed annual fundraising target. You will also assist in delivering Baobab’s individual major donor programme, helping to set up and deliver communications and events related to this income stream. There is scope to explore further fundraising activites including events, corporate and community fundraising. You will play a central role and work closely with our operations team, as well as recieving expert monthly mentoring from a senoir fundraising consultant. 

This role is for 4 or 5 days per week depending on your preference, it will include Fridays which is when staff meetings are held.

Please read the below alongside the full Job Description and Person Specification attached.

Mental Health:  All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being. 

Baobab’s Model: Please read the accompanying ‘Baobab Clincial Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).

Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.

This is a new role with enormous scope to influence the digital development for one of the UK’s leading animal welfare charities.

The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. We are seeking a Fundraising Digital Marketing Lead to drive the development and implementation of our digital fundraising strategy. You will oversee campaigns across multiple digital platforms, engaging with new and existing supporters to drive donor acquisition, retention, and growth. As a key person within the fundraising team, you will collaborate closely with communications and people across the charity to help us meet our ambitious fundraising goals through online channels. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.

We are looking for an experienced and strategic individual to spearhead our online fundraising efforts. The ideal candidate will have a proven track record in digital marketing within the nonprofit sector, successfully utilising online platforms to drive fundraising growth. They will demonstrate expertise in building and engaging communities around a charity’s mission, effectively translating this engagement into ethical fundraising success.

The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance.

Prospectus is delighted to be working with a well known organisation who have the mission to build stronger families, ensuring children feel safe and positive futures for young people recruit for a Policy & Public Affairs Officer (Wales).

Please note, this is role is available on a permanent contract and available on a part-time basis (21.75 hours).  This role is remote with travel to the office in Cardiff, Wales for meetings. The salary for this role is £32,000-£37,000 FTE, plus Office at Home Allowance £312 per annum.

In this position, you will support the Senior Policy and Public Affairs Lead with the development and implementation of the organisation’s national influencing plan with a view to raising the profile and influence amongst policy stakeholders and decision-makers. You will conduct primary and secondary research to develop and be in support of policy priorities. You will produce reports on research findings and support with the delivery of events. You will co-ordinate influencing and campaigning activity. You will draft policy documents which include consultation responses, parliamentary debate briefings and summaries.
 
To be considered for this role you will have at least two years’ experience in a policy/research environment. You will have experience of public affairs campaigning. You will have experience of implementing public affairs plans and stakeholder mapping. You will be IT literate, with experience of using Microsoft Office and document management systems. You will have an understanding of parliamentary and legislative processes and knowledge of current social policy which relates to children and social policy.
 
You will have excellent communication skills and experience conversing with various stakeholders. You will have experience of preparing briefings, summaries and organising meetings/events/conferences. You will have strong time management skills and be able to work on your own initiative.  

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

About us

Mind in Tower Hamlets, Newham & Redbridge (Mind THNR) is a local Mind association and community mental health charity. We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.

Our vision is a society where everyone is accepted and included; where there is no stigma or discrimination towards people because of mental health issues; and where our clients' needs and ambitions are supported. We provide an extensive range of support services- including for those in crisis, through our work in Tower Hamlets, Newham and Redbridge.

The Role

We have an exciting opportunity to join us in the brand new role of Governance and Executive Officer.

You will provide proactive and efficient secretariat and administrative support to the Executive and Non-Executive Teams, working closely with the Leadership Team to support the fulfilment of their day-to-day tasks and strategic objectives.

The role includes supporting and organising meetings and reports, and minuting of executive meetings. In addition to general PA and administrative duties, you will provide a cohesive secretariat function to support the smooth and efficient operation of the Mind THNR Board and its sub-committees.

You will work closely with the  Leadership Team to set agendas, monitor action logs, and provide a high level of support to the Board. You will share collective responsibility for supporting the delivery of business objectives, through active engagement and collaboration with colleagues at all levels in the organisation

This role is flexible in terms of days and hours, although you need to attend Board meetings in person, once a quarter in the evening and committee meetings, which are also in the evening, but on line, so three evening meetings a quarter. We are based in a beautiful office in Tower Hamlets, with lots of outside space and a café, so ideally you would be present in the office two or three days a week ( if full time).

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. The majority of our staff and trustees have live experienced of mental health.

How to apply

You will need to:

• Submit a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification. 

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.

Closing Date: Sunday 3  November

Interview date:  7 November  (likely to be in person)

You will also be required to provide proof of your eligibility to work in the UK.

Reporting to: West Africa Regional Finance Manager  
Hours: 37.5 Hours per week 
Principal Location: Monrovia, Liberia, with frequent travel to regional office / project sites. 
Time Frame: 18 months renewable contract envisaged  
Salary: $40-50k per annum, dependant on experience 

Background:

Street Child believes every child deserves to go to school and learn. Our projects focus on education, child protection, and livelihood support to address the social, economic, and structural issues underpinning today’s education crisis. We partner with local organizations and communities to deliver our locally rooted programs. We use evidence to drive learning and the refinement and scale-up of programs to create maximum impact for most children at the lowest cost. We pride ourselves on being willing to go to the world’s most challenging places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 1 million children go to school and learn and supported over 50,000 families to set up businesses to afford the cost of educating their children. 

Part 1: Role Purpose: 

The purpose of this role is to lead improvements in the financial management of Street Child’s partner, Street Child of Liberia (SCoL), a national education and child protection organisation with nationwide presence and annual budget of up to $1m. The role holder will also manage Street Child’s financial reporting and compliance requirements in delivering programmes in Liberia. 

The role will report to Street Child’s West Africa Regional Finance Manager, with oversight of Street Child of Liberia’s finance team, and a close working relationship with SCoL SMT, Street Child’s Freetown based Head of Sierra Leone / Liberia Programmes and Monrovia based Programmes Officer.

The role provides financial oversight of programmes in Liberia, facilitating accurate and timely donor reporting, strong budget management and excellent record keeping. Key aspects of this role include: improve financial management and reporting systems; ensure a strong control environment and maintain strong record keeping; empower programmes and leadership teams to have strong financial management and grant management capabilities. The role also serves as a link between Street Child of Liberia and Street Child UK, delivering monthly requisitions, annual budget information and other information as required, with scope to extend support across Street Child’s regional programmes portfolio as required. 

Part 2: Key Responsibilities: 

1) Ensure robust financial management and reporting systems to facilitate accurate donor reporting, strong budget management and transparency for budgeting (40%) 

• Ensure that all staff are using the QuickBooks finance system in place at Street Child of Liberia to provide accurate and timely recording of transactions – providing training, review, support and direct input as needed. 

• Ensure that all month end processes are carried out in a timely manner including month end closure processes, bank reconciliations, balance sheet reconciliations, and generating reports 

• Providing reliable donor reports, Budget vs Actual reports to the Director and Programmes staff to facilitate good planning and anticipation of any changes needed to programmes delivery. 

• Ensure that donor expenditure is recorded accurately and finance reports are of high quality with full supporting transaction listings reconciled to the finance system and delivered to deadlines in accordance donor requirements. Report on all costs incurred both at Street Child of Liberia and Street Child HQ. 

• Preparation of all donor reports, working with Partner Finance team and programmes staff as needed to ensure that they are delivered on time and with appropriate sign off. 

• Support donor due diligence and donor audits by provision of information required. 

• Provide input as necessary for all donor budget proposals, ensuring that costs requested are complete and reasonable seek approval for all donor proposal budgets before they are submitted to donors 

• Facilitate the year end audit, over-setting the end to end of the annual audit process. 

2) Strengthening the control environment and record keeping (30%) 

• Review and assess the effectiveness of internal controls and recommend changes and improvements as required , and review any improvements in internal controls recommended by auditors or donors. 

• Work with colleagues to devise a delivery plan to ensure that improvements are met, and support the delivery of that plan. 

• Strong financial procedures are in place to accompany all payments and improvements are made to the payments system including in particular justifying the use of cash and advances. 

• Ensure appropriate bank & cash management procedures are in place and operating effectively, including bank reconciliations for all accounts, cash counts and cash transfers to field sites. 

• Ensure robust procurement processes are in place and being followed, working with the procurement team to make any changes needed and ensure that all staff are clear on the required procurement process. 

• Developing Financial management tools, including policies and procedures as required. 

• Ensure that monthly requisitions (the process for requesting monthly transfers from HQ) are robust, evidence based and submitted on time each month. 

• upcoming up with an annual budget, approved in accordance with SC budget timetable, working with the Senior West Africa Finance Manager to develop consistent templates to use in each template. 

• Regularly advise and provide support on other issues as the need arises. 

3) Participate in finance related meetings and initiatives for all SCoL programmes, providing budget and financial guidance, including provision of training to colleagues (10%) 

• To ensure the smooth-running of the programme with respect to its financial obligations. 

• Compliance with the organisational procedures; quality of budget monitoring; quality of the budgets drawn up; quality of financial reports for donors; anticipation of financial problems. 

• Provide BVAs every month by the 10th of M+1 of all contracts. 

• Plan and lead the BVA analysis meetings every month before the 15th. 

• Ensure coherency between the programme budget and the donors' budgets. 

• Procedures so as to ensure a realistic budget, accurate expenditure codification and robust budgetary steering. 

• Draw up and monitor cost allocation tables for office and staff costs. 

• Conduct the monthly, bi-annual and annual accounts closing operations · Raise programme teams' awareness of contractual budget and financial obligations. 

• Analyse donor guidelines and inform the teams about these procedures and their application. 

• Train programme teams in internal budget and financial management. 

• Check the budgetary monitoring of the funding schedule. 

• Substantiate the financial accounts with regard to local legislation.

• Monitor and organise internal and external audits, assume the role of the auditor's primary contact in liaison with head office. 

4) Working with the finance team (10%) 

• Train the finance team. 

• Set up communication and coordination mechanisms for the team. 

• Manage contractual monitoring (leave, end of trial periods, etc.) of finance team members; if necessary, co-validate disciplinary procedures with Operations Manager. 

• Oversee finance team's career development: define training needs and provide guidance on professional development. 

5) A liaison and link with Street Child UK Finance team to enable management of operations in Liberia (10%) 

• Develop the annual budget for Liberia, which includes costs budget, programmes costs, cash flow forecasting. 

• Enter Street Child of Liberia costs on the HQ finance system (Aqilla) and ensure that all monthly transfers to Street Child of Liberia are fully accounted for and reconciled. 

Part 3: Person Specification

Attributes / Education / Qualifications 

Essential: 

• Educated to degree level or higher 

• Recognised Accountancy Qualifications 

Desirable: 

• Degree in International Business Administration, finance or related field; or attendance at specific relevant training courses 

Attributes / Experience & Knowledge 

Essential: 

• 5 years post qualification experience

• Experience of implementing internal controls and finance procedures 

• Experience of managing multi donor grants and good knowledge of donor compliance rules and requirements – in particular working with DFID, UN, EU, USAID 

Desirable: 

• Knowledge of development issues and concepts 

Attributes / Skills / Abilities

Essential: 

• Extensive knowledge of finance & logistics policy within non-governmental organizations 

• Knowledge of computer applications and software finance packages –in particular Quickbooks and Aqilla or other “mid-tier” finance system 

Desirable: 

• System design and implementation of finance software packages 

Attributes / Other 

Essential: 

• Strong interpersonal, management and team work skills

• Ability to influence change in teams not directly managed 

• A self-starter, capable of working independently and flexibly to a high level

• Fluent English –written and spoken 

Desirable: 

• Good communication and staff training / capacity building skills 

Pace is a ground-breaking charity which provides world class and highly specialist education and therapy services for children and young people with neurodisabilities, alongside support for their families.

Our overarching aim is to provide an ‘education for life’ which looks ahead to a child’s true potential in terms of independent functional access to learning and society.  Each child’s needs are different and this is reflected in their journey through Pace, but for each child we look to offer the greatest independence for the rest of their lives by maximising physical, communication, self-care and academic progress, giving them and their families/carers skills, strategies and a positive problem-solving outlook, ensuring they thrive beyond Pace.

Pace supports around 600 children and young people a year across the following services.

• Our independent, highly specialist, Ofsted-outstanding school, catering for children with cerebral palsy (CP) and other similar sensory motor disorders.
• Our Child & Family Therapy Service, providing advice, assessments and sessional therapy to children (aged 0-18) and support for families. Alongside CP and sensory motor disorders, our therapy service caters for children with a wider variety of needs, including autistic spectrum disorder, attention deficit hyperactivity disorder, social emotional and mental health challenges, behavioural challenges and school refusers. Our early intervention provision supports babies and toddlers (aged 0-3) known to have, or at high risk of a neurodiasbility.
• Our commissioned therapy services into local special schools, supports children and young people with specialist occupational therapy and physiotherapy.
• Free online advice and support is available via our digital hub.

In addition, we are committed to encouraging the development of best practice nationally – to promote the systemic change that will enhance the life potential of the thousands of children and young people with neurodisabilities across the UK.

As a Trusts and Foundations Manager you will be at the heart of our strategic vision. You will lead on building new and stewarding existing relationships to secure substantial funding from Trust and Foundations to support our core services, across Child and Family Therapy Services and the School. There will also be opportunities to support an upcoming capital appeal.

Position: Trusts and Foundations Manager

Reports to: Head of Income Generation

Location: Aylesbury, Buckinghamshire or Hybrid

Hours: Open to discussion about full-time (38 hrs per week), part-time, flexible working.

Salary: £40,000 FTE per annum

Contract: 2 Year Fixed Term

Annual leave: 25 days plus bank holidays, increases with length of service

Pension: company pension scheme with contribution of up to 4%

What you will be working on:

• You’ll secure significant income from a portfolio of Charitable Trusts and Foundations against agreed annual targets and in line with Pace strategy.
• You’ll proactively identify, develop and support relationships with Charitable Trusts and Foundations (including with their trustees and officers) and provide exceptional ongoing stewardship.
• You’ll collaborate with Pace Trustees and Patrons, the senior leadership team and cross-functional teams, including, Pace School, Child and Family Therapy Services, fundraising and marketing, to support funding applications, data collection/monitoring and impact reporting.
• You’ll adhere to the highest standards of fundraising best practice as set out in the Institute of Fundraising’s Codes of Practice and ensure that all activities comply fully with the relevant Data Protection and any other legislation.
• You’ll manage a Trusts and Foundations Fundraiser (currently on maternity leave) and deputise for the Head of Income Generation if appropriate.

This job is for you if:

• You identify with Pace values and have a genuine passion to improve the life chances of children with neurodisabilities and their families.
• You have demonstrable experience of securing up to six figure gifts from Charitable Trusts and Foundations and meeting income targets.
• You have experience of developing and implementing strategies, action plans, budgets and funding pipelines.
• You have worked successfully with a range of internal and external partners and stakeholders to achieve objectives.
• You have the ability to understand and convey complex information and communicate this clearly and concisely.
• You have excellent IT skills, including database management (ideally RaisersEdge/Nxt or a similar fundraising database).

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a covering letter.

Pace is a safer recruitment employer. It means our recruitment process is designed to ensure staff and volunteers are suitable to work with children and young people. If invited to interview you will be asked to complete an application form.

Closing date: 21 Nov 2024, 17:00

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Civitas Charity Recruitment are delighted to be working with a central London Diocese involved in a range of projects assisting the local communities from poverty alleviation and social welfare improvements. An opportunity exists for a Prospect Research Executive to join the fundraising team and work to help identify high value donors who could contribute to the charity through giving and donations. A great opportunity for the successful candidate to utilise their existing research skills and develop a career in the non-profit sector. Full time position however part time options maybe considered. Hybrid (3 days in the office) in central London.

Who we are looking for

Ideal candidates will possess excellent research skills with great attention to detail. You will be comfortable with desk-based research and using data for analysis purposes. Charity sector experience is not crucial however you must be analytical and passionate about working within the third sector and willing to learn. You will be personable and collegiate in your work style as well be comfortable working independently. There are opportunities for growth and development, and you will have the opportunity to network with donors if that is also of interest.

If the above role sounds of interest and you feel like you meet the criteria, please apply immediately or contact Syed at Civitas Recruitment for a full JD and an initial discussion. We encourage applicants to apply from all types of backgrounds and identities. Rolling applications.

We are looking for a Welfare Benefits Specialist, with excellent knowledge of the Welfare Benefits System, to join our Greenwich Mental Health Hub. The successful candidate will be required to oversee the management of a Benefits Support Volunteer team and work closely with our partners at Bridge Support and Oxleas NHS across the local mental health service.

You should have experience of providing detailed/complex benefits advice, supporting individuals, and of working with people with mental health problems.

You will be a key person in maintaining quality within service delivery and maintaining clear communication and representation with clinical teams and team leaders.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Sunday 17th November (11:59pm)

Likely interview date: Week beginning 25th November

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Glaucoma UK is the charity for people with glaucoma. Our vision is to end preventable glaucoma sight loss.

We offer a wide range of free information and advice leaflets, a telephone helpline, digital support groups, an online patient forum, and volunteer Buddies who provide peer to peer support.

Our services are open to everyone, and thanks to the generosity of our supporters, they are free to all who need them. As well as supporting patients directly, we work closely with healthcare professionals to improve care and increase understanding of patients’ needs. 

As the leader of a dedicated, qualified and experienced team, you will help to keep our communications strategy on track during the coming year by ensuring that the annual operating plan is delivered and that the desired impacts are achieved. 

Position: Head of Communications (maternity cover)

Responsible to: Chief Executive Officer

Location: Flexible and hybrid working between home and our Head office in Ashford, Kent

Hours: 35 hours per week (full-time)

Salary: £43,945.00 per annum

Annual leave and benefits:

• 25 days holiday per annum, plus Bank Holidays
• Benenden Healthcare cover
• 24/7 Employee Assistance Programme
• Up to 5% contributory pension
• Enhanced maternity & paternity pay 
• Funded support for learning and development

How to apply: Click the Quick Apply button below. You'll be asked to submit a CV and covering letter, and answer a few short screening questions about your relevant skills and motivation.

​Interviews will take place on Friday 15 November 2024 at our Head office in Ashford, Kent. 

Closing date: 9am on Monday 11 November 2024

What you'll be working on:

• Develop and maintain the annual operating plan for the charity's communications, marketing and public relations activity. 
• Ensure that all press releases, articles and statements reflect the charity's brand values and core messages.
• Lead of the development and delivery of compelling awareness raising and public engagement campaigns, including World Glaucoma Week, Glaucoma Awareness Week, Ramadan, National Eye Health Week, etc.
• Commission and evaluate an annual Glaucoma Insights and Brand Awareness Survey.
• Set, manage and review the budget for communications, reporting on variances and taking corrective action where necessary. 

This job is for you if.....

• you're qualified in communications, public relations, marketing, or a related field.
• you have proven experience in a senior communications role, preferably within a non-profit organisation.
• you have excellent line management skills, able to inspire and motivate staff to deliver organisational strategies through a supportive, collaborative and inclusive staff management approach.
• you have strong understanding of media relations and social media management.
• you have experience of managing finances, including monitoring monthly management accounts.

We will respond to all shortlisted candidates by 12 November 2024.

We are looking for a Communications and Marketing Manager to drive Family Fund’s communications and marketing team, including strategic and operational activity

This is an exciting and rewarding opportunity for the right person, both in terms of the role itself, but also the key part you’ll play in directly benefiting families raising a disabled or seriously ill child.

The Role

As Communications and Marketing Manager, you will work with the Head of Group Communications and Marketing to lead Family Fund’s communications and marketing team, including managing strategic and operational activity, strategies and channels.

In this role you will ensure that all communications activities are integrated and cohesive and support the organisational strategy and objectives whilst driving Family Fund’s brand profile and awareness.

As our Communications and Marketing Manager, you will lead our dynamic communications and marketing team. You will devise and create engaging and high impact content and campaigns to drive our brand in the external marketplace and in line with our mission, vision and values. From shaping stand-out messaging to leading photography and videography shoots, to multi-channel management, you’ll play an integral role in sharing our story with a broad audience.

About You
We are seeking a results-driven, creative and innovative Communications and Marketing Manager with a solid track record in increasing engagement across diverse channels.

What You’ll Bring

• Proven experience in a communications and marketing role, with success in driving multi-channel engagement.
• Essential experience in managing a team and budget, with a hands-on, proactive approach.
• Strong writing skills with an ability to tailor content for different audiences.
• Demonstrated success in planning and executing both digital and offline campaigns, with experience in data segmentation and audience targeting.
• Excellent stakeholder engagement skills, with an ability to collaborate effectively and bring fresh, innovative ideas to the table.

If you’re ready to bring your skills to a meaningful cause and drive the communications that help us make a difference, we’d love to hear from you!

You must be able to demonstrate solid communications and marketing experience, along with strong writing skills for targeted audiences, tailored for diverse channels. Experience of delivering communications campaigns and activities –on and offline- digital marketing and communications, including data segmentation and audience and stakeholder development is essential.  You must be able to engage with a wide range of stakeholders, be innovative and demonstrate initiative and drive.

Experience of managing a team and budget is essential.

What we offer

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.

We are a values-based organisation, and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.

We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Employer. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.

How to apply

Please read and download the job description.

When you’re ready to apply, complete the online application form on our website and submit your CV and a cover letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.

The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a basic level DBS criminal record check, right to work check and employment history verification.

Information:

Closing date: Tuesday 19 November 2024
Interview dates: Week commencing 25 November 2024

Prospectus is delighted to be working with Cochrane who use research to enhance healthcare knowledge and influence better medical decisions. Whether you are a clinician, patient or carer, researcher, or policymaker, for the last 30 years, their evidence has provided a powerful tool to enhance your healthcare knowledge and decision-making. They are now currently looking to recruit for a new People & Culture Officer.

Please note, this is on a 6-month contract and available on a full-time (37.5 hours) or part-time basis.  This role is fully remote. The salary for this role is £30,000 FTE, which would be pro-rata for the 6 months.

In this position, you will support the Head of People & Culture and People & Culture Partner’s in providing HR support, to deliver a responsive, pro-active HR function. You will provide first line HR support and advice on various human resources related topics, processes and policies. You will support with recruitment processes and respond to staff queries. You will contribute to the development of HR processes and procedures across the organisation and support with generating paperwork, scheduling appointments and managing mailbox queries.
 
To be considered for this role you will have demonstrable experience working in a HR role. You will be CIPD Qualified Level 3 or working towards the qualification. You will have knowledge and understanding of basic employment law and good practise. You have experience/knowledge of the employee lifecycle and knowledge of good recruitment practise.
 
You will be IT literate with experience of using HRIS and Microsoft Office. You will have excellent communication skills and the ability to build rapport with a variety of stakeholders. You will enjoy working as a part of a team and able to work on your own initiative. You will also have the ability to remain discrete and confidential at all times. You will have strong organisational and time management skills.
 
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Join QCCA, an organisation that has been at the heart of Camden's community since 1999, striving to make a lasting impact in one of London's most deprived neighbourhoods. As the largest voluntary sector provider of community services, QCCA has evolved from a local residents' drinking club in Gospel Oak to become a trusted and steadfast presence, situated in the same building for two decades.

We are looking for a Resident Liaison & Occupancy Lead to join our Central Services team. This role will support the Homes with maintaining occupancy levels, managing the moving in process for individuals requiring our services, assessing financial needs, negotiating contracts and ensuring compliance with regulatory standards.

You will be working with highly skilled and motivated teams with a mission to support veterans and their families. This role will be crucial in fostering connections and enhancing the quality of life for both residents and their families. You should have the ability to work autonomously and with our dedicated teams.

We prioritise the growth and education of our team with a comprehensive training and support programme. We also offer excellent benefits.

Job description

• The Resident Liaison and Occupancy (RLO) Lead will be responsible for managing the full enquiry process for individuals requiring our services, providing excellent levels of customer care. They will ensure a warm and receptive experience for veterans and their partners with our Homes, assist them with their individual financial needs assessments, help coordinate the moving in process, negotiate contracts, and ensure compliance with regulatory standards.

• The RLO Lead will work closely with beneficiaries and their families across all our Homes, as well as local authorities and social workers to ensure that veterans and their partners can access the services and environments that best meet their needs.

Assessment and access to services

• Coordinate and manage the enquiry and moving in process to our Homes from first points of contact or referral to admission, ensuring a smooth transition for veterans and their partners.

• Conduct comprehensive assessments of individuals’ needs in collaboration with our Homes, social workers and healthcare professionals.

• Identify suitable services and support according to our criteria that align with assessed needs, preferences, and best interests of the individuals.

Liaison and coordination

• Act as a primary point of contact for our Homes, social workers, families, and other stakeholders.

• Provide guidance and support to veterans and their families throughout the moving in journey, or where they require support from other services.

• Provide a positive customer experience, helping to facilitate communication and collaboration among all parties involved with the moving in process.

• Work in collaboration with the Marcomms teams to input effective data to relevant analysis.

Contract management

• Negotiate and manage resident agreements with Home Managers, local authorities, residents and families, ensuring cost-effective and high-quality service delivery.

• Monitor relationships and communication with local authorities, community teams and hospital discharge teams addressing any issues or discrepancies in a timely manner.

• Monitor the ratio of self-funders to local authority residents and liaise with the Financial Controller to report their occupancy status.

Quality assurance and compliance

• Ensure that all admissions comply with regulatory standards, our policies, and best practices.

• Conduct regular reviews and audits of the assessment and admissions of new residents into our Homes to maintain high standards of satisfaction.

• Address any concerns or complaints regarding admissions and take appropriate action to resolve issues.

Data management and reporting

• Maintain accurate and up-to-date records of all enquiries, admissions, assessments, and contracts using Found (our occupancy database).

• Prepare regular reports on occupancy activity, outcomes, and performance metrics liaising effectively with the Marcomms team

• Utilise data to identify trends, inform decision-making, and improve service delivery.
• Undertake any other duties as required and consistent with the nature of the role as determined by your manager.