Development Manager Jobs in Dorset
Closing date: Wednesday 4th December 2024 at 9am
Please note that the turnaround time between both the first stage and second stage interviews will be short:
First Stage Interview: Monday 16th December/Tuesday 17th December 2024
Second Stage Interview: Wednesday 18th December/Thursday 19th December 2024
We have an exciting opening for someone to join our senior leadership team leading our campaigning work. We need a strategic expert who understands politics, campaigning and how to get the best out of campaigning organisations. The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability.
The Campaigns Director leads the Campaigns department, crafting our plans and supporting the team to execute powerful, people-powered campaigns that shape the country to be fair, respectful and sustainable. They oversee campaign strategy development, as well as teams that execute our plans, run our social media campaigns, and our public/media affairs work, all while ensuring alignment with organisational goals and political positioning.
The Campaigns Director must maintain a comprehensive understanding of the organisation's financial position, proactively managing budgets and implementing necessary adjustments to ensure organisational health and sustainability. They play a critical role in steering the organisation's narrative, tracking campaign progress, and working collaboratively with the Senior Leadership Team (SLT) to align campaign objectives and work in progress with other organisational insights and initiatives.
Your background and experience
We are looking for someone who understands 38 Degrees, our model and our organisational culture already, and our fierce determination to change our country - campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about campaigning tactics and way of working from day one.
Our power is the passion, and number, of our supporters. You will have insight and experience on how an organisation like ours should respond to a new environment - and capitalise on the changed landscape.
You will understand not just the purpose and strategies of organisations like ours, you’ll know that we can only succeed if we have the right people, structure and culture. You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.
You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals.
And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.
About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.
In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.
38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.
Why you’ll want to work here
The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.
Benefits include:
27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); one month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.
Our commitment to Diversity & Inclusion
We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.
To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.
38 Degrees is committed to inclusive working practises, so during the application process we commit to:
-
Paying for childcare whilst you’re at 38 Degrees interviews or tasks
-
Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
-
Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
-
If there anything else you’re concerned about or think we could provide, please let us know.
To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
The successful candidate must have the right to work in the UK at the time of appointment.
Application Questions (max. word count: 2000 words across all questions)
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Tell us a campaign you have been part of, including what you were trying to achieve, how you developed a strategy, how you brought team members together to action the plan, and what the results you achieved.
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38D is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model - and why you think this specific form of campaigning can make a difference in the country.
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With the recent change of government, should 38 Degrees be an ‘insider’ or an ‘outsider’ group?
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Please tell us about a great campaign you’ve seen in the last year which was primarily driven through social media channels, and what lessons that campaign has for 38 Degrees.
Please ensure you have answered all 4 questions and completed the equal opportunities form.
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Head of Communications and Marketing to lead on the charity's communications strategy.
The Head of Communications and Marketing is a strategically important post in the organisation with lead responsibility for overseeing communications, marketing and PR for the UK’s only national cleft lip and palate support charity. The role involves managing all aspects of internal and external communications including media relations, digital content and brand strategy.
The role reports directly to the Chief Executive, is a member of the Senior Management Team and works closely with the CLAPA Board of Trustees to ensure that we maximise all opportunities to promote the work of the charity. The post holder also has responsibility for the direct line management of the Communications and Marketing team.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: 9am on Monday 9th December 2024
Interviews – 1st stage: Thursday 12th December 2024
Interviews – 2nd stage: Tuesday 17th December 2024
Start date: As soon as possible – to be agreed
The client requests no contact from agencies or media sales.
Please note, this role requires applicants to live in Northern Ireland. Applicants who do not live in Northern Ireland will not be shortlisted.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
About the role
As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.
Through community development we work in close collaboration with our Parkinson’s community to bring change on the issues that matter most to people affected by Parkinson’s.
You’ll provide high quality business support to the Northern Ireland Director and team.
What you’ll do:
- Provide administrative support to the Director of Northern Ireland
- Provide first point of contact for all internal and external stakeholders
- Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings as required
- Work across the team in Northern Ireland to ensure our records are up to date on all the current activities we and others support and that these are recorded on the local activity database
- Keep up to date with the directorate’s activities in order to provide clear, accurate information
What you’ll bring:
- Experience of team administration or supporting a senior executive
- Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally.
- Ability to work co-productively with people living with Parkinson’s
- Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
- Experience in coordinating multiple projects simultaneously that meet the business requirements
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The successful candidate will be required to:
- live in the area specified (Northern Ireland) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
- provide their own broadband service with a minimum download speed of 2Mb
- have a confidential space in which to work
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary: £34,879 FTE (London) or £32,983 FTE (outside of London)
- Hours: 28 hours per week
- Contract type: Temporary (10 months)
- Location: Home-based with regular travel to London and Bristol offices
- Closing date: 8th December 2024
- Interviews: 11th/12th December 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Media and Communications Officer to join our Media and PR team.
As a member of the team, you'll have a fundamental role in helping us to deliver on our promise to support young people and their families to deal with the impact of cancer, both during and beyond treatment.
This role, working together with other members of the Policy, Communications and Voice directorate and the wider charity, will help us achieve this by amplifying the voices and experiences of children and young people with cancer, influencing the system to create change and raising awareness and funds.
This role is subject to a criminal record check. In the event of a successful application a basic criminal record check will be completed.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Contributing to the development and delivery of the charity’s strategic media plan.
- Developing and implementing creative, effective communications plans for campaigns and projects, in-line with the charity’s overall strategic objectives.
- Writing materials for a range of on and offline channels and platforms including press releases, features, articles, opinion pieces and statements; ensuring these reflect Young Lives vs Cancer’s values and key messages.
- Developing real life stories based on the experience of children and young people, and their families, including interviewing, writing up and arranging photography and film content for use across the charity.
- Establishing quality effective relationships with a wide range of stakeholders including Media and News outlets, journalists and charity partners.
- Participating in the reactive news desk rota, responding to urgent media enquiries and providing advice to staff and senior managers in order to promote and guard the charity’s reputation. This includes taking part in the out of hours rota as required
- Briefing national, regional and local media (print, broadcast and online) on Young Lives vs Cancer and its activities.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Experience of working in a busy press office
- Experience of devising and implementing creative PR plans or campaigns
- Experience of working with case studies and developing material for media
- Excellent judgement on reputation management, issues handling and development of messaging and position statements
- Excellent media relations skills with a good news sense for selling in stories and managing reputation
- Excellent verbal and written communication skills, including the ability to translate complex information in clear, understandable messages
- Good political awareness, knowledge of the news agenda and an understanding of children’s cancer
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Closing date: Tuesday 17th December 2024 at 9am
Please note that the turnaround time between both the first stage and second stage interviews will be short.
We have an exciting opening for someone to join our senior leadership team for a fixed term period during 2025 overseeing our strategy and brand development. We need a strategic expert who understands politics, campaigning and how to get the best out of campaigning organisations - and win credit for that across key stakeholders and with the public.
The Director of Strategy and Brand will guide our strategic direction and public presence to amplify our mission, position 38 Degrees at the forefront of change, and build a resonant brand in the public sphere. They will partner closely with leadership to align 38 Degrees’ strategic goals with real-time social and political landscapes. By shaping organisational strategy, monitoring our progress, and refining public brand positioning, the Director of Strategy and Brand will ensure that 38 Degrees remains agile, cohesive, and impactful, continually driving growth and resilience in service of our mission.
The Director of Strategy and Brand will focus on formulating plans for our strategy, our tactics and how we are set up as an organisation to succeed.
Your background and experience
We are looking for someone who understands 38 Degrees, our model and our organisational culture already. We want someone who shares our fierce determination to change our country - campaigning to do so without fear or favour whoever is in power. You will have worked at, or with, a similar organisation to us, where our supporters are our purpose, and you’ll be ready to engage in discussions about strategies, tactics and way of working from day one.
You will understand the challenges we may face from a change of government. Our power is the passion, and number, of our supporters. You will have insight and experience on how an organisation like ours should respond to a new environment - and capitalise on the changed landscape.
You will understand not just the purpose and strategies of organisations like ours, you’ll know that we can only succeed if we have the right people, structure and culture. You’ll have experience of working in productive and positive environments, and you’ll have insight into how teams can be set up for success in a campaigning space.
You’ll be adept and experienced at project management, understand the pressures the team face working in a fast paced reactive environment and be able to get the best of people in this context to help deliver on longer term, strategic goals.
And most of all, you will be a positive, practical person who can work with others, bringing them with you, to solve problems in a collaborative way.
About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.
In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.
38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.
Why you’ll want to work here
The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours.
Benefits include:
27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); one month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget
Our commitment to Diversity & Inclusion
We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result.
So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome.
And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.
To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.
38 Degrees is committed to inclusive working practices, so during the application process we commit to:
-
Paying for childcare whilst you’re at 38 Degrees interviews or tasks
-
Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
-
Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
-
If there anything else you’re concerned about or think we could provide, please let us know.
To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.
The successful candidate must have the right to work in the UK at the time of appointment.
Application Questions (max. word count: 2000 words across all questions)
-
Our mission is to ‘mobilise a growing and diverse community to collectively campaign for and win change’. What challenges and opportunities are posed by the election of a Labour government to a campaigning community with that mission?
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Tell us about a time where you have been responsible for implementing an organisational strategy - what were the key challenges and how did you achieve positive results?
-
38D is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. Tell us about a time you’ve worked with a similar model - and about how it can make a difference in the country.
-
What is the most interesting campaign or campaigning initiative run by 38 Degrees in the last two years, and why?
Job Title: Digital Marketing Executive
Responsible to: Marketing & Communications Manager
Job Type: Two-year FTC, Full-Time
Location: Fully Remote OR Hybrid Working (Travel to London office required less than, or no more than once a month for meetings)
Are you a proactive and growth-focused digital marketing professional ready to make a global impact? Charity People is excited to be partnering with a leading membership association that represents British international schools worldwide to recruit for an experienced Digital Marketing Executive to enhance their online presence and engage stakeholders worldwide.
In this key role, you will help shape the digital landscape for the British international education community, driving brand awareness and connecting with schools, partners, and educators across the globe. This is a newly-created role, in which you will report to the Marketing & Communications Manager.
Key Responsibilities:
- Growth-Focused Digital Marketing Strategy: Develop and execute a comprehensive digital marketing strategy to support membership growth and strengthen global brand recognition. Implement targeted lead-generation and nurture campaigns that engage new audiences and convert leads into members.
- Marketing of Services: Design and implement cross-channel campaigns to promote services, including professional development, student events, accreditation, and safeguarding. Lead targeted campaigns to raise awareness and drive engagement with accreditation and compliance services.
- Social Media and Community Engagement: Build and enhance the organisation's social media presence with engaging content that highlights the value of British international education. Support the Marketing & Communications Manager with paid social and PPC campaigns to boost reach and interaction with new audiences.
- Website Management and SEO: Oversee the website to ensure an optimal user experience, increasing organic traffic and conversions for memberships, events, and resources. Implement growth-focused SEO strategies to ensure top rankings in target regions, contributing to membership expansion.
- Content Marketing and Business Development: Create and distribute high-quality digital content (e.g., webinars, blogs, case studies, videos) that supports growth objectives and promotes member benefits. Collaborate with the Membership team to develop marketing collateral for events, presentations, and other business development initiatives.
- Data-Driven Marketing for Expansion: Analyse data across digital platforms to identify trends that inform and optimise strategies, boosting membership growth and event participation. Provide regular reports on campaign performance, using insights to improve ROI and support data-backed decision-making.
- Cross-Departmental Collaboration: Partner with the Marketing & Communications Manager, Membership team, and leadership to align digital marketing efforts with strategic objectives and growth goals. Work with external designers and agencies to ensure digital efforts are innovative, on-brand, and growth-driven.
Experience & Skills:
- At least 2 years of digital marketing experience focused on growth, ideally within the education or non-profit sectors.
- Strong proficiency in social media management, website management, SEO, and digital advertising platforms (Google Ads, GA4, PPC campaigns).
- Excellent copywriting skills with a knack for creating content that resonates with diverse global audiences.
- Analytical and data-driven, with the ability to measure campaign success and adapt strategies accordingly.
- Comfortable working with email marketing platforms and CRM systems to target and engage new audiences.
Desirable Qualifications:
- Prior experience in the education sector or membership-based organisations.
- Familiarity with video content creation and editing for digital platforms.
- Experience in supporting international growth and expansion efforts through digital marketing strategies.
If you are interested in hearing more about this opportunity, please send your CV to Cairo at Charity People in the first instance.
Charity People actively promote equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Finance Administrator
We have an exciting opportunity for an experienced Finance Administrator to join a dynamic and supportive team.
The role offers hybrid and flexible working and part-time hours.
Position: Senior Finance Administrator
Location: Remote
Hours: Part-time working, 16 hours per week with the option to work up to 22.5 hours
Salary: £28,626 - £34,544 pro-rata (plus London weighting if applicable)
Benefits: 22 days annual leave plus Bank Holidays (pro rata), day off for your birthday, 5% pension contribution
Contract: Permanent
Closing Date: 16th December 2024. Interviews will be held on a rolling basis, so early application is encouraged as we reserve the right to close the advert early
The Role
The Senior Finance Administrator is essential to the financial operations of the organisation and is responsible for preparing and sending accurate invoices, managing AR/AP, preparing budgets and reports, improving internal processes and handling finance-related enquiries.
Working closely with the staff team and board, the Senior Finance Administrator provides business support, while ensuring that all financial processes align with the co-operative’s values and strategic goals.
Main duties include:
• Ensure the effective day-to-day running for financial operations in line with processes and procedures
• Regularly review finance systems and processes, recommending and implementing improvements to enhance efficiency and data accuracy.
• Use CRM and accounting software (Xero) to ensure accuracy of data to manage financial data and information.
• Create financial reports and support business development.
• Create and check invoices for accounts payable and receivable, ensuring accuracy and timeliness, and cash flow.
• Set up new suppliers and maintain strong relationships with purchasers, manage contract renewals, ensuring all contracts are up-to-date and compliant.
• Support payroll and expense claims
• Handle finance-related enquiries, providing accurate and timely responses.
The position is grounded in the co-operative’s ethos, ensuring financial processes align with the organisation’s values and strategic objectives. The co-operative is co-run and co-owned by its members, who are Deaf people and communication professionals. As an employee, you can become a worker member and have a say in how the business is run.
About You
You will have demonstrable experience of working in a finance administration role with an excellent understanding of financial principles and practices.
You will also have experience of:
• Using Microsoft Office, in particular Excel including formulae and data analysis
• Using Xero
• Dealing with income
• Using a sales CRM database
Join the team and contribute to a meaningful and impactful mission while developing your career in a supportive and inclusive environment.
To fulfil the role, you must have the right to work in the U.K.
About the Organisation
The co-operative develops ethical tech to support the provision of British Sign Language (BSL) Interpreters and other communication professionals. The organisation values diversity and promotes equality and encourages and welcomes applications from all sections of society and are keen to receive applications from members of the Deaf community. We are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
You may also have experience in areas such as Administrator, Admin, Administration, Finance Administrator, Finance Officer, Finance Coordinator, Finance Support Administrator, Finance Lead, Senior Finance Administrator. #INDNFP
Please note NFP People are advertising this role on behalf of our client.
We are recruiting for a Senior Financial Accountant to join our team in Finance.
Job Title: Senior Financial Accountant
Location: Homeworking with a requirement to work periodically at Head Office (Vauxhall, London)
Salary: £53,000 per annum (plus an additional £3000 London weighting allowance if applicable dependent on your home location and any agreed permanent homeworking arrangement)
Contract type: Full Time, Permanent
Hours: 37.5 hours per week
This is an opportunity to join Refuge as the Senior Financial Accountant.
This is an exciting role within the finance team at Refuge working as part of the Corporate Services directorate. The finance team is on a change journey and this role is a great opportunity for someone with a keen eye for seeking efficiencies, enjoys process improvement and who has implemented change in previous roles, to bring their skills and experience to the team. You will have the opportunity to make a big impact through your work. This role will be the lead on matters relating to the accounting and treasury function.
This role reports to the Head of Finance and will be a key member of the finance leadership team, working together to create a finance function which is fit for the future.
Closing Date: 09:00am 2 December 2024
Interview Date: 11 December 2024
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
We are working with a national charity with a clear vision of a society where care and support maximises people's choices, removes social inequality, and enables people to live fulfilling, safe and healthy lives. We are looking for an outstanding, temporary PA to work remotely on an ongoing temp contract with scope to become permanent. Occasional visits to the London office are required once a month.
The Personal Assistant to the CEO is the first point of contact for general CEO queries, and will be responsible for managing the CEO’s diary, coordinating and scheduling meetings and ensuring effective time management. The role holder will need to attend various meetings including internal management, staff, board and committees, to take clear, concise and succinct minutes and actions, ensuring appropriate follow-up is completed.
The role holder will need to be a strong communicator, with attention to detail and discretion an essential criteria.
- Manage the CEO’s calendar, appointments and meetings
- Coordinate and arrange internal and external meetings, including management, board and committee meetings, ensuring timely preparation of the agendas and supporting meeting papers
- Attend meetings to capture, clear and succinct minutes and actions (at least one meeting per month, will be held physically in London)
- Pro-actively follow up on meeting actions to ensure associated deadlines are met
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who We Are
Amna means safe in Arabic - representing the core of our work - supporting communities and frontline workers to bring non-clinical mental health support to every person affected by war, conflict and displacement. At Amna, our core values of respect, understanding, curiosity and connection guide everything we do. Our mission is to build community capacity for healing. Our vision is a world where refugees can determine their future unbounded by the impacts of conflict and displacement.
We partner with local organisations and institutions working with displaced communities to set up psychosocial healing services in which individuals and groups can discover and connect to practices that promote their healing and wellbeing. We invest in and train people within these organisations to provide this support, and we help partners build psychosocial interventions in collaboration with refugee communities – all with a values-based, trauma-sensitive and identity-informed approach.
Our partnerships are not limited. We connect partners through our global healing network of peer organisations to exchange learnings and enhance their practices as the network strives to support forcibly displaced communities around the world.
How Will You Make a Difference?
The Head of Operations collaborates closely with the CEO and SLT to oversee and manage Amna's operations, ensuring the seamless delivery of programmes to reach the communities we serve. Responsible for the efficient management of risk managemet, safety and security, administration and logistics, people and culture, finance, safeguarding, ITC, the role holder plays a key role in maintaining compliance with Amna's guidelines, donors’ rules and regulations, and local laws across programmes and operations. The Head of Operations actively contributes to Amna's mission of serving refugee and displaced communities, striving to achieve organisational goals through effective operational management.
The Head of Operations reports to the CEO and is responsible for managing a dedicated team of three, a Finance Manager, People and Culture Manager and an Operations Officer.
Key responsibilities:
Comprehensive Risk and Safety Management:
- Conduct risk assessments taking into account the diverse geographical locations of team members, organizational partners, and the nature of projects.
- Assess risks related to grant funding, considering factors such as grant application processes, funding disbursement, and compliance requirements.
- Develop and implement risk management plans specific to partnerships, ensuring alignment with organizational goals.
- Stay informed about international and local regulations impacting the NGO sector, ensuring organizational compliance with legal and regulatory requirements in all operating regions.
- Develop and enforce safety and security protocols tailored to Amna’s diverse operational contexts, ensuring staff and partner safety.
- Work closely with relevant teams to integrate risk management into project planning and decision-making processes.
- Work closely with Amna’s partners to establish and monitor safety focal points in each operational area, coordinating real-time safety updates and responses.
- Develop emergency preparedness plans, including evacuation and contingency planning, and ensure they are updated.
- Regularly communicate risk assessments, mitigation strategies, and updates to the management team.
- Provide staff training on safety protocols, travel safety, and conflict sensitivity, ensuring readiness to handle security challenges.
- Serve as the primary point of contact for safety and security matters, reporting incidents and managing organizational response protocols.
- Regularly update the Amna’s risk registry.
Financial Planning and Oversight:
- Financial Leadership and Planning: Provide strategic oversight of Amna’s financial health and alignment with organisational goals, identifying trends and opportunities for resource optimisation. Collaborate on budgeting processes to ensure efficient and accurate financial forecasting, with a focus on impact-driven allocation.
- Monitoring and Cost Optimisation: Work closely with budget holders to implement cost-saving measures, ensuring effective resource distribution across operational areas. Regularly assess and enhance financial planning systems for better efficiency and accuracy.
- Internal Controls and Reporting: Oversee high-level financial reporting processes, working with the Finance Manager to ensure clarity, accountability, and strategic alignment. Support the preparation of financial reports for key stakeholders, including the Board, Senior Leadership Team, and donors.
- Annual Reporting and Compliance: Lead the preparation of Amna’s annual report, highlighting achievements and financial performance. Provide guidance on audit and internal control processes, in coordination with the Finance Manager, to maintain high compliance standards.
- Due Diligence and Partnerships: Coordinate with the Finance Manager on due diligence for new partner recruitment, upholding Amna’s financial and operational standards.
Oversight of People and Culture:
- Responsible for the recruitment and retention strategy.
- Lead recruitment and onboarding processes for senior positions.
- Assess and address skills and knowledge gaps through performance reviews. Ensure organizational development by identifying necessary training modules in collaboration with external trainers.
- Implement initiatives to enhance team capabilities and align skill sets with organizational objectives.
- Champion DEI initiatives within Amna, fostering an inclusive workplace culture that values diversity and ensures equal opportunities for all.
- Act as a custodian of the organizational culture, ensuring that values are upheld within the team and aligned with the mission and vision of Amna.
- Support the overall well-being of staff, aligning with Amna's wellbeing strategy.
- Responsible for health and safety compliance of the team.
- Provide guidance on policy interpretation and compliance, ensuring that all staff members are well-informed and adhere to organizational policies.
Robust Safeguarding Implementation:
- Oversee the development and implementation of robust safeguarding policies that align with international standards and best practices.
- Tailor policies to address the specific needs and challenges of a globally distributed team and diverse project locations.
- Conduct annual safeguarding refresher sessions for the team, collaborating with external experts as needed to deliver specialized training programs. Ensure that all staff members, partners, and relevant stakeholders receive updated and comprehensive training on safeguarding principles.
- Investigate any safeguarding concerns or incidents reported within the organization or related to its activities.
- Stay informed about industry trends, legal developments.
- Enhance the organization's safeguarding framework continously.
- Strenghten Amna’s incident investigation and reporting processes, establishing clear proocols to ensure swift response and resolution of safeguarding issues.
Effective Administration Management
- Manage contracts with external vendors and contractors, ensuring compliance and optimal value for services.
- Oversee authorization for travel and logistics, including risk assessment for travel to high-risk areas, ensuring comprehensive preparation and insurance coverage.
- Manage internal communication platforms, promoting consistent and clear communication of policies, guidelines, and organizational updates.
- Ensure effective operation of the organization's online platforms.
- Coordinate internal and external events, meetings and conferences.
- Implement best practices to enhance overall efficiency and effectiveness.
- Manage assets and knowledge system to ensure that critical information is accessible and effectively shared across teams.
Information Technology (IT):
- Develop and enforce IT policies and procedures to ensure the secure and efficient use of technology resources.
- Establish and manage data backup and recovery procedures.
- Monitor and manage software licenses and coordinate with relevant departments to optimize software usage.
- Plan procurement, installation, and retirement of hardware devices.
- Implement strategies for efficient hardware lifecycle management.
- Oversee the organization's use of cloud services, ensuring security, cost-effectiveness, and optimal performance.
Legal and Data Protection Oversight:
- Stay abreast of relevant national and international laws, regulations, and legal developments impacting operations.
- Lead in drafting, reviewing, and negotiating legal documents and contracts.
- Ensure compliance with data protection and privacy laws.
- Develop and implement policies and procedures to safeguard the organization's handling of sensitive information.
- Safeguard the organization's intellectual property rights.
- Develop strategies for the protection and enforcement of trademarks, copyrights, and other intellectual assets.
- Ensure all Amna’s staff are well informed and trained in data handling and protection.
Qualifications and Experience:
- Expert qualification (Qualified accountant) or in at least one relevant area demonstrating advanced proficiency and specialized knowledge.
- Minimum of 8-10 years of progressive experience in managerial roles within international/NGO organizations, with a focus on HR, administration, IT, financial management, risk management and legal affairs.
- Understanding of UK Charity Commission regulations.
- Experience with cloud services and knowledge of IT policies and procedures.
- Deep understanding of DEI principles and proven experience in championing DEI initiatives within organizations.
- Extensive experience in financial planning, budgeting, and grant management within the NGO sector.
- Expertise in conducting risk assessments, developing risk management plans, and ensuring compliance with international and local regulations.
- In-depth knowledge of safeguarding principles, policies, and practices within international organizations.
- Demonstrated commitment to the mission of supporting refugees and displaced communities.
- Ability to inspire and motivate others through optimism and dedication to the cause.
- Extensive experience in managing culturally and linguistically diverse teams.
- Proven experience in managing operations within fast paced, remote environments demonstrating adaptability and strategic foresight in dynamic contexts.
- Ability to foster an inclusive and collaborative work environment.
- Proactive problem-solving mindset.
Work Location And Environment:
This role is a remote job opportunity, and open to applicants in Europe and Middle East. We especially encourage candidates from countries where Amna has established partnerships, including Ukraine and the Middle East.
Amna offers a hybrid working environment to its employees allowing for a blend of remote and in-person work.
Please note that the nature of working environment and hybrid schedule may be adjusted as per the organisation’s evolving needs.
Remuneration Package
- For applicants based in the UK: 60,000 GBP per annum.
- For international applicants: 45,000 GBP per annum.
At Amna we are committed to attracting and retaining top talent by offering competitive compensation and benefit packages. We believe in rewarding talent and expertise at a level that corresponds with the local market conditions, ensuring that all our team members are fairly compensated for their skills and contributions.
Commitment to Diversity, Equity, and Inclusion
Amna is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents.
As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, ethnicity, sex, gender, sexual orientation, age, marital status or disabilities status.
Applications are strongly encouraged from people with lived experience as refugees or displacement.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: To cover primarily the southern half of Wales
Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South Wales region.
Recruitment process: interviews will be conducted as suitable candidates apply. Applications remain open until a suitable candidate has been appointed.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
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Employee Assistance Programme
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Flexible working
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A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent IT skills for remote work
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Fluency in Welsh, whilst not essential, is desirable.
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Public Affairs Officer (Wales)
£31k, plus 8% pension contribution and home working allowance
Full time, compressed hours available
Home based, with frequent travel to Cardiff and the occasional travel within the UK
Join our inclusive and passionate team as a Public Affairs Officer in Wales and play a pivotal role in shaping political debate towards ending cruelty inflicted on animals in the name of 'sport'. This is an exciting opportunity for someone with strong knowledge of Senedd processes and the Welsh legislative environment.
As a Public Affairs Officer, you will be at the forefront of securing key campaign goals, including an end to the caged breeding of 'game' birds. Your role will involve monitoring and coordinating relevant Senedd activity, providing strategic advice on political lobbying, and representing the League's policies to the Welsh Government and related bodies.
Your excellent stakeholder management skills will enable you to build and maintain influential relationships with politicians, their advisers, opinion formers, and policy makers, garnering support for our objectives and activities. Collaborating with internal teams, you will help deliver impactful campaigns that set the standard for improving animal welfare not only in Wales but across the UK.
Who You Are:
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Relevant experience in political communications, campaigns, public affairs, or similar
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Strong knowledge of Senedd processes and the Welsh legislative environment
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Excellent stakeholder management and communication skills
Why Join Us:
We understand the importance of a healthy work-life balance, with 28 days of annual leave, plus public holidays we also enjoy flexible working arrangements, including options for compressed hours and remote work from day one. We offer a generous employer contribution of eight percent towards your pension scheme and additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.
The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply. We believe that together, we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation.
Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter. Together, we can redefine what is acceptable and create a better world for animals.
The client requests no contact from agencies or media sales.
Do you want to do research that makes a real difference to babies, children and young people?
Every childhood is worth fighting for. This is our belief. It drives us. And it motivates us to maintain our position as an influential, informed and forceful voice at every level. Join us as a Senior Research and Evaluation Officer within the Research and Evidence team and play your part in leading progress that makes a real difference to the lives of babies, children and young people.
What kind of research does the NSPCC Research and Evidence team do?
The NSPCC Research and Evidence team carries out, commissions and partners on high quality social research. We seek to answer big and small questions around preventing and stopping child abuse, and how to support children who have experienced it.
- Our research is child-centred, meaningful and useful - it drives improvements to our work with children, families and communities, influences the development of policy and guidance, and contributes to new NSPCC campaigns, as well as adding to the wider evidence base.
- We also support research activity at NSPCC via our Research Advice Clinic, Evidence Summary Service, and the NSPCC Research Ethics Committee.
What will the job involve?
This is an exciting and varied role for a researcher with excellent project management skills. You'll be working with colleagues in departments across the NSPCC including Childline, Policy and Public Affairs, Knowledge and Information, Schools services and Participation. Current projects we're working on include research on technology assisted online sexual extortion, sex and relationships education at secondary and primary levels, problematic sexual behaviour and provision of services to tackle loneliness, to name just a few.
Specifically, the role will involve:
- Designing and project managing research on a wide range of NSPCC research projects.
- Liaising with internal and external stakeholders to develop research projects and advising other teams in the NSPCC about how to carry out robust and ethical research.
- Communicating research findings to a range of different audiences including colleagues, practitioners, decision makers, policy makers, academics and the children and families who access our services.
- Managing junior members of the team directly and via our matrix management structure.
What experience are we looking for?
You will have demonstrable experience of undertaking and managing complex research and evaluation projects in different settings and contexts. You will have a passion for the NSPCC's mission, and for child-centred, participatory research, as well as a strong understanding of:
- Qualitative and quantitative research methods, including participatory fieldwork methods
- What makes research, particularly research with children, safe and ethical.
Looking for a team that is passionate about what it does?
You'll be part of the team of friendly and talented researchers. We're quite a big team, which is great for diversity in thought and practice. There are things we all have in common though, namely a passion for doing excellent work that makes a difference to children and a commitment to showing care for each other and those involved in our research through trauma-informed practice and inclusive approaches. We put children at the heart of our work and, in line with the NSPCC's strategic goals, we listen to and take their views and ideas into account wherever we can.
As a senior researcher you'll no doubt have a thirst for the acquisition of knowledge! The NSPCC provides rich and varied opportunities for this, both through interactions with inspiring colleagues and via structured learning and development opportunities. It is a genuinely exciting and stimulating environment for someone who cares about research and keeping babies, children and young people safe.
Does this sound like the role for you?
If you share our values and you have the experience we're looking for we would love to hear from you.
Please note that we reserve the right to close this post early if we receive a high number of applications.
Interviews for this post will take place in person at the NSPCC's Weston House office in London on December 17, 2024.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.
STEP provides a bespoke employment programme that addresses the complex barriers that refugees face when preparing for, and ultimately finding work in the UK. We now have an exciting opportunity for a Literacy and Numeracy Tutor with language skills to join the STEP team, working remotely from home, providing literacy and numeracy classes to refugee clients across the UK. You will be supporting women in group online settings and sessions, delivering workshops, and building language and maths confidence and skills. We are ideally looking for someone with Arabic, Dari, Pashto and/or Tigrinya language skills.
You will support with interactive curriculum design and lesson planning, as well as level assessment of clients, in order to prepare women clients for competitive employment through improving language and maths skills. You will work to a variety of performance targets based on the progression outcomes of clients such as improvement of numeracy and literacy level.
You will be responsible for:
- Planning, preparing and delivering online lessons and workshops for groups of students
- Carrying out assessments of students’ needs and creating a learning plan for each student
- Planning schemes of work for literacy and numeracy sessions for mixed abilities, considering differentiation
- Designing, producing and adapting teaching materials
- Monitoring and recording students’ progress
You should have:
- Experience of lesson planning and preparing schemes of work, with an ability to design interesting and creative online activities/resources that will engage learners
- Experience assessing levels of learning
- Experience of teaching literacy and numeracy to different client groups, either in a paid or voluntary capacity
- Ability to manage a class with additional needs and working with learners who may have had little, or no, previous formal education
- Experience of delivering workshops online
- An understanding of the barriers faced by women refugees and their families
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders.
- A proactive, enthusiastic, flexible and open approach to engaging with colleagues and clients
- Ability to prepare and deliver literacy and numeracy lessons from pre-entry to Entry Level 2
- Fluent first-language skills in speaking Arabic, Dari/Pashto, Farsi and/or Tigrinya would be desirable
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification.
Bringing life-changing action to people in crisis around the world
Department: Witness Service - National
Location: Witness Service South - Essex
Location: The role is homebased with occasional travel across Greater London or Essex.To ensure the requirements of the role can be achieved with a reasonable distance to travel,you will live in or around the areas that you will be covering.
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
About us
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.
Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.
The Role
As Team Leader (Outreach Services) you will be in a crucial role, responsible for the delivery of a pre-trial Outreach Support Service to Vulnerable and Intimidated Witnesses in a defined geographical area.
You will manage, motivate and develop a team of volunteers who support vulnerable witnesses in their journey through the criminal justice system.
You will also develop and maintain key local stakeholder relationships with a view to enhancing partnership working, and service delivery standards and effectiveness.
Who we are looking for
Are you an experienced manager of staff or volunteers looking for a new opportunity?
Are you a great manager of people, who is passionate about supporting vulnerable individuals?
We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes. Someone with excellent management and communication skills, who can adapt to and manage change. Experience of working to agreed targets is essential for this role along with working to tight deadlines.
We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.
If you would like to apply for the role please demonstrate the following criteria in your cv and cover letter:
- Proven experience of effectively managing and developing performance of a team of volunteers and/or staff, including recruitment, and supporting staff and/or volunteers in dealing with difficult situations.
- Proven experience of monitoring and maintaining service delivery of a team against agreed targets, identifying opportunities for improvement and implementing change to achieve this improvement, through effective strategic planning
- Evidence of having built and developed effective and beneficial working relationships with external and internal stakeholders.
This post is subject to enhanced vetting and barring check. Some roles may require a Counter Terrorist Check.
The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
Please note, in the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.