Development Director Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.
In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.
If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.
This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.
ABOUT US:
The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.
Please read the additional information below alongside the full Job Description and Person Specification attached.
Mental Health: All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being.
Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).
Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting for a Team Services Manager at A Rocha UK, a key role that will be instrumental in driving our mission to mobilise Christians for conservation. The right candidate will have the opportunity to streamline operations, enhance administrative processes, and support a dynamic team dedicated to environmental impact.
Purpose of Job: An exciting opportunity for a resourceful Team Services Manager to support the operation of our organisation; managing relationships with outsourced providers and implementing the most efficient administrative procedures. You will be the ‘go-to’ person for the whole team for IT, HR, H&S, and General Admin enquiries. You will contribute to the development of new office systems and processes, leading projects and working closely with the Finance and Resources Director in providing operational and administrative support. This is a varied role and the successful candidate will have a range of relationship management and administrative duties. You will have excellent communication and organisational skills, a ‘can-do’ attitude, and are someone that seeks to discover new ways to do the job more efficiently. The aim of this role is to ensure all support activities are carried out efficiently and effectively to allow the other operations within the organisation to function properly.
Key responsibilities:
In addition to working closely with and supporting the Finance and Resources Director (FRD), the Team Services Officer will have the following responsibilities:
Human Resources:
● Manage the relationship with our external HR support
● Administrator of the HR Management Software Bright HR with responsibility to ensure effective use throughout the organisation
● Responsible for the annual review of the staff handbook and HR policies, in conjunction with external HR support
● Facilitating recruitment of new staff, working with recruiting manager to ensure good HR practice and following of the recruitment process (contracts, salary letters, overseeing onboarding)
● Responsible for clear onboarding and offboarding procedures for staff and volunteers
● Coordination of the induction of new staff
Please see attachment for further responsibilities
The client requests no contact from agencies or media sales.
International Operations Manager
We are looking for a skilled and proactive International Operations Manager to support the operational needs of the International Mission Department.
This is a hybrid, flexible working role.
Position: Fundraising and Supporter Relations Officer
Location: Swindon/hybrid
Hours: Full-time
Salary: £32,000 to £34,000 per annum
Contract: Permanent
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day’s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Closing Date: 1 December 2024
Interviews: 10 December 2024, in person at our Swindon offices
The Role
In this role, you will oversee the grant and project management of all international activities, including monitoring project progress, maintaining reporting systems and generating impact reports. You will play a key role in ensuring the best practices and communication are maintained within the team and external partners.
About You
You will have significant experience in project management ideally within the charity or international sectors and be confident managing complex travel and events that are delivered in collaboration with organisations from different cultural contexts. You should be organised, adaptable and meticulous in following policies and deadlines.
If you are a team player with a passion for the mission of promoting Bible engagement around the world, we’d love to hear from you.
Please provide your CV and a 250-word statement that sets out why you’re the best person for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
About the Organisation
The organisations mission is to offer the Bible to the world. It is a vision of a world where everyone has access to the Bible and can recognise its value for them, their families and communities. Working for a Christian charity, this is a great opportunity to work for an investor in people gold employer who have won awards for their excellence in investing in people. They are committed to the development of all staff and have fantastic charity-sector benefits to help motivate and retain exceptional people.
You may also have experience in areas such as International Operations, International Operations Manager, International Operations Lead, Director of International Operations, Operations, Operations Manager, Operations Lead, Director of Operations, Grants, Project Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Established in 1965, our client is a local independent charity who have been supporting older people in Camden for more than 50 years.
Chief Executive Officer
Up to £80,000
Camden Town, London – (80% of time in office/Camden)
Full-time (flexible working patterns considered including 4 day working week)
Our client has helped over 15,000 older people each year through a range of services. There are currently over 30,000 people over 65 years living in Camden. Our role is to help those over 55 stay active, connected, independent and to empower them in later life. Some of our services are now open to those aged 18 years and above.
We are now looking for an outstanding leader who can inspire our team and our partners, have the dynamism, vision, talent and experience to lead through the opportunities and challenges in the coming years.
We are looking for an individual who will bring;
- Significant senior leadership and management experience in a similar sized organisation, working with multiple stakeholders.
- Knowledge of the current national and local health and social care agendas and their impact upon voluntary sector organisations and services for older people.
- Proven track record of securing strategic growth and building financial sustainability through strategic planning, business development, income generation and financial management.
- Strong track record of developing effective influencing strategies and plans including identifying key partners and building and sustaining relationships with those operating at the most senior levels of public, private and third sectors.
For further information about this opportunity, please visit the dedicated microsite by clicking 'Apply via Website'
Recruitment Timeline
Deadline for applications: 15 December
Interviews with Prospectus: w/c 13 January
Interviews with Age UK Camden: w/c 27 January
Senior Partnerships and Philanthropy Manager
We are looking for a Senior Partnerships & Philanthropy Manager to join the team in this hybrid working role.
This is an exciting time to join the team and the charity on it’s incredible journey.
Position: Senior Partnerships & Philanthropy Manager
Location: National/hybrid (office location Warwick)
Salary: £50,000 - £55,000 per annum
Hours: Full Time (35 hours per week)
Contract: Permanent
Closing Date: 4th December 2024
The Role
You will role model first class relationship management, holding a portfolio of high profile relationships across partnerships and philanthropy, as well as managing your own team to set and deliver income targets, and contribute to goals for the future.
You will:
• Work closely with the Assistant Director of Fundraising - Philanthropy & Partnerships (ADoF – P&P), to lead and motivate the Partnerships & Philanthropy Team.
• Lead the creation of high-value fundraising strategies creating robust targets with their team to support restricted and unrestricted income targets, working closely with the Senior Managers across the Partnerships & Philanthropy team.
• Play an active role in operational planning, identifying opportunities to work across the organisation to champion and deliver best-in-class partnership working across the portfolio of philanthropic and corporate relationships
• Inspire and motivate your team, taking an active role in supporting their progress and professional development
If you are passionate about helping the NHS tackle today’s challenges and tomorrow’s opportunities and believe that through supporting the organisation they can significantly increase the vital support given to hospitals, community, mental health, and ambulance services, we would love to hear from you.
About You
We are seeking a tenacious and results driven Senior Partnerships & Philanthropy Manager to support the development and delivery the brand new strategy for high-value giving at the organisation.
You will have:
• Experience of fundraising, and the role and theory of fundraising through partnerships and/or philanthropic relationships
• Experience of securing significant partnerships of at least 6 figures from corporate partners, individuals or family foundations and managing relationships with major supporters
• The ability to work across multiple projects at one time, engaging colleagues and stakeholders at multiple levels
• Experience of working with senior staff and volunteers to achieve success
• Knowledge of the current philanthropy and High Net Worth Individual and/or corporate landscape and insight into future trends
• Knowledge of different forms of philanthropic motivations, giving mechanisms and fundraising strategies, particularly within a health charity landscape
• Experience of database management and using a fundraising CRM system
Benefits Include:
• 10% Employers Pension Contribution
• 28 days annual leave plus Bank Holidays as a minimum
• Flexible Working
• 2 hours per week Wellbeing time out for full time staff
• Apprenticeships, training and development opportunities
• Health Cash Plan
• Company Rewards
• Plus many more great staff benefits!
Please upload your CV and a covering letter outlining which vacancy you are interested in , your interest in the role, how you meet the criteria of the role. The covering letter should be no more than 2 sides of A4.
Equality and Diversity
The charity is committed to inclusivity and representing the diversity of the communities, it serves. We welcome and encourage applications from all backgrounds and all sections of the community. Applicants will be treated fairly throughout the recruitment process, and the team will ensure there is no unfair discrimination on the basis of race, ethnic origin, disability, gender, religion or belief, age, sexual orientation or any other relevant characteristic.
Other roles you may have experience of could Partnerships, Philanthropy, Partnerships and Philanthropy, Partnerships Manager, Philanthropy Manager, Partnerships and Philanthropy Manager, Philanthropy Fundraiser, Partnerships and Philanthropy Fundraising, Senior Partnerships Manager, Senior Philanthropy Manager, Senior Partnerships and Philanthropy Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Senior Student Wellbeing Manager
Job number: SUPP111908
Contract Type/Work Pattern: Open ended/Full time
Salary: £49,250 - £55,295
The role
This role will be a key leader in the Student Wellbeing Services (SWS) team, whose vision is for students to get the right support at the right time so that they may thrive at university. This means that we recognise the intrinsic relationship between personal wellbeing and academic success. We work with a ‘student first’ ethos within an information, advice and guidance model. Leadership of this service involves a strengths focused, collaborative mindset which can support a large team of skilled staff through instances of high stakes, complex systems management.
The role is one of two Senior Managers, leading on all aspects of operations within the Student Wellbeing Service, managing a group of casework managers and reporting to the Assistant Director of Student Wellbeing. The service is undergoing a phase of transformation to ensure quality, consistency and accessibility for our student community and is located within a multi-layered, ambitious higher educational environment. Additionally, the post holder has unique oversight of and responsibility for student safeguarding and critical educational welfare processes.
What will you be doing?
Taking the lead in reviewing insights and evaluating the quality of our services, using evidence-based analysis to enhance SWS performance and identify opportunities for development. This will be varied but should include meaningful collaboration with key stakeholders, effective practice oversight and evaluation as well as sound use of data from several sources.
Leading and supporting a large service to adopt and apply information, advice and guidance model of general support, whilst maintaining a stringent approach to student safety, welfare and educational success. Enabling a ‘customer first’ culture, to flourish, whilst maintaining service boundaries and avoiding mission drift.
Supporting and nurturing Wellbeing Managers to manage complicated and high-risk situations; providing advice, decision making and development opportunity. Applying insight and developing a rationale for excellent people management to ensure that all staff are given opportunity to perform to the best of their ability and that, as necessary, procedures are applied appropriately and effectively.
Partnership working with a wide range of internal and external stakeholders to ensure that SWS communicate clearly and purposefully to articulate their role and achieve their impact.
You should apply if
• You have a strong relational approach and can apply this to understanding the complex ways in which services function in the context of their internal and external environments.
• You are highly skilled in building and managing relationships with a wide range of people within and beyond our student community.
• You can apply ‘design thinking’ and agile approaches to articulating problems and testing solutions, robustly supporting collaborators through inevitable periods of uncertainty.
• You are creative and clear about your role in challenging structural discrimination and are committed to making sure that SWS is an inclusive space.
• You understand what supports workplace culture to develop shared purpose and focus and can contribute to building trust with your colleagues.
Additional information
To review the full job description, click here. Please be sure to address how you meet the criteria from the person specification in your supporting statement.
This advert will close at 23:59 UK time on 27 November 2024.
Interviews are anticipated to take place on week commencing 9 December 2024.
For informal enquiries please contact Anna Willow (Assistant Director, Student Wellbeing)
Lindsey Lodge Hospice and Healthcare is looking for a new Chief Executive with the professionalism, vision, credibility, commitment, resilience and leadership qualities to ensure that the charity continues to deliver the highest level of quality care for the community of North Lincolnshire and East Riding.
At Lindsey Lodge Hospice, we provide specialist palliative care to local people and families living with life limiting illnesses
and have been central to specialist End of Life care provision to our community for over 30 years.
Care is not only for those in the last months or days of life but aimed to help those from diagnosis of a life limiting
condition to live well and have a good quality of life in the community, managing symptoms of disease progression.
Families and carers are integral to the care, and our model aims to understand needs and support appropriately,
particularly with pre- and post-bereavement support.
We work closely with the NHS Humber and North Yorkshire Integrated Care Board, primary and secondary care and social
care colleagues and the Collaborative of six independent hospitals covering the regional ICB.
We work in a changing and challenging operating environment, but through our expert and highly committed team, and
an openness to development and collaboration, we are very well placed to continue our track record of growth and
development. Our CE will lead this work, providing dynamic, high-level strategic and operational leadership and
management with an emphasis on ensuring the highest standards of specialist palliative and end of life care at the heart of
all activities.
Key details
• Role: Chief Executive – Lindsey Lodge Hospice and Healthcare
• Contract: permanent, full time
• Salary: circa £95,000
• Location: Scunthorpe, Lincolnshire – 4+ days per week to be spent on site, on average
The successful candidate will be a compassionate, solutions focused and visionary leader, with proven experience at
senior management / executive level gained within a healthcare environment. An accomplished communicator, they will
have instant credibility when engaging with both internal and external stakeholders, coupled with the ability to work with
a diverse range of stakeholders, creating partnerships and encouraging increased collaboration. Their specific experience
will include:
• A proven track record of strategic leadership coupled with experience of managing, developing, and influencing
others to deliver results, engendering a culture of team working
• Demonstrable record of establishing a strong performance culture, inspiring, motivating and empowering people to
meet corporate objectives and deliver services that are responsive, patient-focused and achieve results
• Relevant experience in developing or re-designing services to and in response to an increase, change in demand, or
financial constraint
• Direct involvement in translating broad strategies into specific objectives and action plans and aligning processes
and systems to achieve strategic priorities
• Experience of effectively managing resources and budgets, as well as experience of delivering long-term financial
sustainability and value for money.
If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of
interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at
Harris Hill via the apply button. For an informal and confidential conversation about this position, please contact Jenny at theabove address with suitable times to speak.
Closing date for applications: 9am, Monday 2nd December
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving
standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community
regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are excited to be expanding our High Value Fundraising team by recruiting four additional roles in 2024/25. These new positions are essential for enhancing our capacity in new business development, donor stewardship, and impact evaluation, allowing us to seize the significant opportunities presented by the current philanthropic landscape. We are committed to diversifying our income streams and securing our financial future, and these new roles are integral to achieving these goals.
To read more about the role please download the full job pack by clicking through to apply.
1. Research and evaluate new funding opportunities from trusts, foundations, and other grant funders, maintaining a 12-month funding calendar.
2. Cultivate and nurture relationships with funding/ grant-making organisations, both new and existing.
3. Develop compelling cases for support for designated projects or organisational areas, tailoring funding bids and applications accordingly.
4. Submit timely reports to donors, ensuring compliance with monitoring and evaluation requirements.
5. Support the maintenance of internal systems that track fund allocation and expenditure, ensuring accuracy and up-to-date information for funders.
6. Manage donor records on the Raiser’s Edge fundraising database, including recording activities, income, and producing management reports.
7. Stay informed about funding opportunities and trends in the sector through attending conferences, workshops, and events.
8. Generate accurate and timely management information on fundraising activities and budgets.
9. Perform other duties as directed by the Director of Fundraising and Marketing and/or the Trust and Foundations Manager.
10. Proactively assess own performance and development needs.
The client requests no contact from agencies or media sales.
The deadline for applications is Sunday 1st December 2024.
Location: London, minutes from Old Street Station
Location type: Hybrid
Reporting to: Chair of the Board of Trustees
Annual salary: Upwards of £105K GBP
Contract type: Permanent
Working hours:Full-time (35 per week worked on a hybrid basis)
Candidate level: Chief Executive Officer
MAP’s Mission
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Palestinian refugee camps in Lebanon.
Job Purpose
MAP is in a period of ambitious growth and rapid development, as we respond to the massive humanitarian crisis in Gaza, and in the West Bank and Lebanon. The role of the Chief Executive Officer (CEO) is to provide leadership, drive and direction in the development and delivery of MAP’s new strategic ambition, maximising the charity’s sustainable impact.
This is a key role for MAP, and it is expected that the job holder would be making a long-term commitment to the organisation. The post-holder will be tasked with leading MAP to deliver on the strategic ambition of becoming a high impact, global £50 M+ income organisation which enables over 1 million Palestinians to access improved healthcare annually by 2028. MAP’s income in 2023 was £35 M and the forecast for 2024 is £47 M.
Duties and Key Responsibilities
Vision and leadership
- Provide vision, leadership, direction and drive to achieve MAP’s strategic ambition and mission.
- Drive forward organisational transformation, together with the Senior Management Team, always remaining true to MAP’s values and focus on being locally led.
- Ensure that the Board of Trustees and its appointed committees are supported in their responsibility to ensure robust governance of MAP and provide advice and information to the Trustees regarding organisational performance and direction.
- Ensure that the organisation embeds a focus on impact and the use of data in decision-making, course corrected as necessary during its development.
- Strengthen and protect MAP’s reputation externally and internally at all times, ensuring the effective mitigation and management of risks.
External relations and influence
- Act as an advocate and spokesperson for MAP at the highest level with the UK and other governments, the UN and similar institutions - building relationships that maximise the organisation’s influence over policies and practices that affect the health and dignity of Palestinians.
- Ensure MAP continues to develop strong relationships of trust with partners and networks central to MAP’s way of working.
- Represent MAP effectively in the national and international media, enhancing the charity’s image and profile.
- Actively promote and represent MAP while maintaining our commitment to ensuring the Palestinian people we serve have access to international forums and are provided with a platform to speak out about issues impacting their right to health.
Organisational development
- Work with the senior management team (SMT) to provide effective and inspirational leadership across the range of MAP’s functions and offices, creating a culture focused on impact, and an inclusive, values-driven working environment.
- Ensure the development and delivery of high-quality programmes that further MAP’s organisational objectives and meet the needs of the Palestinian communities living under occupation and as refugees.
- Oversee the development and implementation of MAP’s advocacy and communications strategy in a highly sensitive, rapidly changing environment.
- Ensure the development of robust systems for the close monitoring of financial budgets and forecasts.
- Ensure that MAP’s new fundraising strategy is successfully implemented and delivers against targets on sustainable income growth.
- Assess new markets for MAP to fundraise in and recommend a way forward on investment to the Board.
- Ensure that there is a robust approach to risk management, safeguarding, safety and security, due diligence, audit, and compliance with charity and company law and guidelines, and local and other relevant regulatory requirements.
General responsibilities
- Support the mission, ethos and values of MAP.
- Support and promote diversity, inclusivity and equality of opportunity in the workplace and externally
- Work collaboratively with others in all aspects of our work.
Person Specification
Experience
- Experienced leader in the non-profit sector or public sector in a relevant field, preferably with experience of international development and work in complex, protracted emergencies.
- Track record of driving organisational change and delivering clear results.
- Experience implementing strategies and using data to inform decision-making.
- Experience of working with a Board and a good understanding of charity governance.
- Working at the Executive Director level or equivalent as part of the senior management team within a complex organisation with geographical spread.
- Evidence of understanding the needs of Palestinian communities living under occupation and as refugees.
- Evidence of understanding the complex political and diplomatic landscape charities working with Palestinians operate in.
- A clear understanding of the importance of shifting the balance of power and influence for disadvantaged groups and empowering marginalised communities.
- Line management of senior staff, preferably including management of staff at remote locations, and experience managing a diverse workforce.
- Track record of leading and representing organisations with multiple stakeholders and relationships and of building strong relationships of trust with partners and allies.
- Experience in managing programmes and substantial budgets and resources.
- Experience communicating and influencing effectively with external audiences to influence outcomes such as government, parliament, donors and the media.
- Working in the international sector preferably in the Middle East and/or working in conflict settings.
Knowledge, skills and abilities
- A record of high-impact leadership in a fast-paced organisation working in difficult settings.
- Strong interpersonal and oral and written communication skills, including public speaking and media work.
- Sound financial management.
- Ability to inspire, empower and support people to achieve organisational objectives and sustained high levels of performance.
- Strong emotional intelligence and personal integrity
- Diplomatic skills and political judgement.
- Ability to thrive under pressure and to navigate complex topics with significant scrutiny.
Personal attributes and other requirements
- Able to travel extensively, mainly to Israel, Palestine and Lebanon.
- Able to work some evenings and weekends.
- Commitment to anti-discriminatory practice, inclusivity and equal opportunities.
- Commitment to upholding the rights of people facing disadvantage and discrimination.
Terms and Conditions
This job description reflects the key requirements of the role and does not form part of your contract of employment. It can be amended from time to time as the needs of the organisation require and as appropriate to the role.
An offer of employment will be subject to satisfactory references and social media checks.
The deadline for applications is Sunday December 1st, 2024.
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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.
Contract: Full Time, Permanent
Salary: Circa £40,000 PA + Benefits.
The Role:
As our Supporter Engagement Manager, you will work to ensure that SPANA provides its supporters and external stakeholders with the best-possible experience of the charity. While line-managing the Supporter Engagement team, your work will range from ensuring SPANA donations and post are compliantly processed, to
co-ordinating responses to enquiries, comments and complaints via post, phone and online. You will also manage the development and delivery of SPANA’s community fundraising programme.
This role will suit a dynamic, agile individual who recognises the importance of customer care and has the ambition to build SPANA’s position as a centre of excellence in supporter engagement.
Supporter Engagement
- Ensure all donations and enquiries are acknowledged appropriately, professionally and within agreed timeframes/our service level agreement, in order to maximise supporter and stakeholder satisfaction.
- Manage the operation of SPANA’s PO Box and London mailing points, ensuring all post is compliantly processed, recorded and scanned.
- Manage the SPANA FAQs, standard enquiry responses and thank you letters to be used by the team.
- Personally handle complaints and any sensitive matters, working with the Head of Supporter Engagement and Database, and the Director of Global Fundraising, Marketing and Communications, as necessary.
- Create and maintain Supporter Engagement process documents and training guides.
- Ensure all Supporter Engagement team interactions with stakeholders are captured on Raiser’s Edge.
- Ensure all donors, supporters and stakeholders have the best-possible experience in every interaction with SPANA.
Community fundraising
- Manage the development and delivery of SPANA’s community fundraising programme, including our current products World Tea Party and Big Knit.
- Ensure the charity meets or exceeds its annual community fundraising income target, whilst managing relevant expenditure.
- Manage the development of community fundraising marketing materials, working with external suppliers and internal stakeholders as necessary.
Management
- Manage the Supporter Engagement team, motivating and developing team members to deliver on objectives and targets.
- Report regularly on the performance of the Supporter Engagement team, compiling key performance figures (e.g. complaints log).
- Manage the workflow of the Supporter Engagement team, ensuring all daily tasks are covered at all times and all team members have a manageable workload.
- Establish good working relationships with our external suppliers, data handlers and agencies, and resolve queries and complaints involving them as necessary.
It should be noted that this job specification and remit may develop over time. The postholder should be happy to adapt and take on new and different tasks within the scope of the role.
Knowledge, Training & Qualifications:
- Knowledge of supporter engagement and customer care policies, process, procedures and programmes.
- Knowledge of community fundraising and supporter events.
- Knowledge of charity fundraising regulations, GDPR and data practices.
- Knowledge of the requirements and expectations of working in the charity sector.
- Knowledge of the animal welfare charity sector (desirable).
Experience
- Experience of working in a supporter engagement role or equivalent, with a track record of developing and maintaining strong and effective relationships with donors, supporters and stakeholders.
- Experience of establishing and development processes and procedures that optimise performance
Skills and Attributes
- Ability to diffuse situations with patience and diplomacy, to be a problem solver and to show sensitivity when required – e.g. when dealing with the bereaved in relation to in-memory gifts.
- Excellent computer skills, including ability to use Microsoft Office 365 suite, including strong Excel and Word skills.
- Database skills, preferably of Raiser’s Edge.
- French speaking (desirable).
For the Full Details and Attributes, please download the full job pack attached to this role.
REF-218 176
We are delighted to be partnering with a social care focused charity that drives excellence within the sector, to find a full time, fully remote, interim Finance Manager for the next few months with a view to extension.
The Finance Manager will play a pivotal role in providing operational and strategic leadership in the financial management of the charity. Working to a high level of autonomy, the role will form part of the Operational Leadership Team, supporting the charity to deliver its organisational strategy. This role is crucial in leading the Finance Team to ensure financial health and long-term sustainability. The role will ensure compliance with charity legislation, providing key support to the Director of Finance and Corporate Resources.
Main Duties
- Lead and managing the Finance Team on all aspects of the charity’s day-to-day financial operations, including all income, expenditure and balance sheet accounts, ensuring compliance with polices, charity legislation and other relevant financial standards.
- Leading the Finance Team and directing the work, whilst fostering a collaborative and high-performing culture. Liaise across the organisation, being able to manage a matrix style approach across teams, to ensure the smooth running of the Finance Team
- Production of the monthly management accounts, ensuring income and expenditure is recognised accurately with appropriate, supporting audit documentation in place.
- Undertake financial due diligence approval checks against the raising of our client sales invoices, monthly payroll submissions, fortnightly BACS runs and bank reconciliations, ensuring appropriate, supporting audit documentation is in place.
- Leading and maintaining on the production of our monthly cash flow forecast and bank account management to aid financial forecasting and reporting, ensuring the charity maintains an operational surplus position.
- Leading on the charity’s annual external audit, including the preparation of our statutory accounts, ensuring compliance with all relevant charity legislation, regulations and financial reporting standards.
- Leading on the submission of timely quarterly VAT returns to HMRC, mitigating the risk of potential financial penalties for late submission.
- Leading on the process of preparing and setting budgets and financial forecasting, liaising closely with the Director of Finance and Corporate Resources and budget holders as appropriate, to ensure accurate income projections and profiles are in place aligning with the charity’s strategic priorities.
- Leading on the preparation of accurate and timely financial reports to the CEO, Strategic Leadership Team, Audit and Risk Committee and the Board of Trustees.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.
Grade DL, Salary £45,581.89 per annum
Location: Euston, London (Hybrid working – minimum 2 days per week in the office)
Closing date: 9.00am on Monday 02 December 2024
Interview date: Thursday 12 December or Friday 13 December 2024
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.
We are looking for a senior policy professional to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest problems faced by the NHS in its history, including engaging with the plans being set out by the new Government. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.
We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for a range of policy areas affecting general practice.
If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:
- have demonstrable experience working in policy.
- be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
- have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
- be a strong self-starter who is confident in taking initiative.
- be confident in using evidence to help make a case for change.
Please download the Candidate Pack to view the full job description.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.
To apply, please apply directly via the RCGP website vacancies page and provide both your CV and covering letter/statement.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
~ Building a sustainable future for general practice ~
There when it matters
Sue Ryder has an exciting career opportunity within our IT Directorate for an experienced and driven Head of Data and BI. You will have strengths in both hands-on technical application and development as well as Managerial aspects of the role. Leading from the front you will manage vital roles, including BI Development, Data Engineering, and Data Analysis.
The successful candidate will be solution focused with the ability to both communicate and work collaboratively with all levels of stakeholders both technical and non-technical.
About the role:
The role is crucial in developing organisation-wide reporting capabilities, providing strategic-level insights to our executive team and SLT, and ensuring the smooth integration of data from multiple sources. The Head of Data and BI will act as a key ally to operational teams, supporting them in achieving their goals while driving forward the charity’s ability to use data for decision-making and impact measurement.
Full dimensions of this role can be found in the supporting Job description.
About you:
• Key experience and proven ability in Power BI, SSIS, SASS, SSRS
• Comprehensive understanding of SQL and Data warehousing principles with experience of working with cloud-based data warehousing, data engineering, and CRM systems.
• Demonstratable experience of SQL Server and T-SQL with strong SQL skills in MS SQL.
• Strong understanding of data governance, GDPR, and data compliance standards.
• Experience in leading data strategy development and implementation.
• Experience of developing data warehouse capabilities in Microsoft Azure
• Experience of working in a matrix management environment
• Extensive experience of producing Mapping Specifications.
• An understanding of a broad range of integration approaches and technologies. SOAP, REST, Service Orientated Architecture
• A knowledge of diagramming techniques e.g. UML.
• Data modelling experience.
• Demonstrable knowledge and experience in problem, error and knowledge management, analysis, resolution and delivery techniques.
• Evidence of ability to undertake and deliver specific projects and supervise short term project teams, and ability to be flexible to prioritise workload under pressure.
• Experience working with and manipulating large datasets in a variety of formats, including complex data models
• Demonstrable ability to turn data into actionable insights
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Who we are looking for
Ygam is seeking an experienced trusts and foundations fundraiser, or individual with transferable skills, to join our tight-knit and ambitious team. This role offers a fantastic opportunity to use your communication skills and initiative to manage and develop a pipeline of trusts and foundations income, spotting. fundraising opportunities and developing relationships with potential donors. By writing proposals and managing a calendar of applications to trusts and foundations, you will not only hone your communication skills, bid writing experience, and administrative abilities, but also make a tangible impact on our mission to Safeguard our Digital Generation.
You will:
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manage and grow a portfolio of small to medium trusts and foundations, increasing income by identifying new prospects and through the stewardship of existing donors.
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write high quality applications and communicate accurately and transparently on the progress made with donors’ funds.
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work with our programme experts to develop expertise in key programme areas and build your knowledge of Ygam’s work.
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support with applications and reports to large funders, corporates and other associated fundraising activity.
The ideal candidate will be motivated, professional, and organised, with a knack for research. This role suits an ambitious self-starter with excellent IT, research, communication, writing and administration skills. We are looking for someone who believes in Ygam’s mission and is excited to collaboratively shape and develop our fundraising work
Main Role & Responsibilities
The overall purpose of this role is to support the Head of Fundraising in establishing a robust trusts and foundations income stream as part of Ygam’s new Income Generation strategy, which underpins the organisation’s ambitious aims and objectives. This role offers a unique opportunity to make a significant impact in diversifying our range of income streams to ensure financial health for the future of the charity, underpinned by sustainable and ethical fundraising models.
You will have the chance to work with a diverse range of organisations, including trusts and foundations. By developing and maintaining a calendar of applications, submitting compelling applications and managing successful grants, you will gain invaluable experience in strategic fund development. You will also play a key role in developing cases for support and building relationships with funders to strengthen the chance of bid success in both the short and medium term.
Join us in this pivotal role and be part of a mission-driven team dedicated to making a difference. Your contributions will bolster our fundraising efforts and advance our mission in meaningful ways.
Please submit your CV and a covering letter (maximum of two sides) via Charity Jobs by 12:00pm on Sunday 8th December 2024.
Your covering letter should include:
• Your motivations for applying to Ygam.
• How you meet the Person Specification.
• How this role fits into your wider career plans.
• Any experience (professional, voluntary, lived, or other) relevant to this role in line with the criteria outlined in the person specification
The client requests no contact from agencies or media sales.
The Head of Services is a key role in the delivery of our high quality, impactful services and support to people affected by MS. The role provides strategic leadership to the Services staff and volunteers, ensuring that they are enabled to deliver on the MS Society's overall strategy.
Head of Services
Type: Full-time (35 hours a week), Fixed Term Contract until June 2025
Location: Office-based in London with flexibility to work remotely
Salary: £63,654 per annum plus excellent benefits
Salary Band: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
Please note this is a Fixed Term Contract role until June 2025.
In this role you will lead the delivery of the MS Society’s portfolio of Services, as well as being a key part of our service transformation work which grows the reach, diversity and impact of services such as our helpline, specialist services, befriending and support volunteers.
You will ensure the MS Society’s approach to Safeguarding adheres to best practice and legal requirements across the UK, while also supporting the delivery of the MS Society’s strategy.
MS Society are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Please kindly note, a background check and an enhanced Disclosed Barring Service check will be required for this role.
Closing date for applications: 9:00 on 28 November 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS