Development Consultant Jobs in Dorking, England

We are recruiting for a Director of Operations to join a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos.  As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. This role is hybrid and candidate can choose to base in London or Hong Kong.

We are seeking a hands-on, seasoned, and globally-minded leader to serve as the foundation’s Director of Operations (DO) as the institution continues to evolve and develop other vehicles fit for its mission and activities.

Role

As Director of Operations, you will be a key member of the foundation’s leadership team jointly responsible for strategic planning and overall management of the institution to ensure organisational health and the fulfilment of the foundation’s mission. You will report to the Executive Director (ED).

Director of Operations Responsibilities

 — The responsibilities of the Director of Operations will include, but are not limited to:

 Finance

• Maintain best practice of internal and external controls and reporting according to accounting, audit and tax standards for international non-profits and foundations including segregation of duties, security and integrity of data and records, and approval protocols.
• Manage cashflow and liquidity requirements in coordination with the family office.
• With the ED, orchestrate an annual organisation-wide planning and budgeting process.
• Ensure effective expense control, tracking, reporting and forecasting.
• Oversee and upgrade as necessary accounting functions, policies, procedures, and systems (accounting, accounts payable, payroll, fixed assets, expense reporting)

 Legal and Regulatory

• Coordinate with Grants Managers, the family office, and other professionals as appropriate, in regard to compliance, disbursements, and reporting of grants according to the standards of relevant jurisdiction(s).
• Ensure that all organisational policies, procedures and practice are compliant with applicable labour, employment, tax, immigration, and business registration laws and regulations in applicable countries or jurisdictions.
• Maintain and acquire as appropriate registrations, permits, and documentation in countries as required by foundation activities and/or employee or contractor location.
• Oversee all contracts and their compliance with appropriate regulations and laws. 

People and Culture

• Ensure clarity, equity, and harmonisation of policies (HR, travel and expense), compensation and benefits for staff (employees and consultants) across geographies and tax and legal jurisdictions.
• Oversee policy and practice for personnel including recruitments, hires, orientation and on-boarding, terminations, probation, performance evaluations, human relations and conflict management.
• Foster an institutional culture of transparency, accountability, and collaboration while ensuring organisational effectiveness.

Grants Management Oversight

• With the ED and Programme team, oversee the full cycle of grant making including budgeting, projections, programmatic and compliance reviews, payments, grantee reporting and evaluation of outcomes.
• Support Grants Management System (GMS) Systems Administrators as needed, in identifying, prioritizing, and specifying new features and functionality for the GMS system.

 Information Technology

• Strategically manage information systems and IT platforms to support this almost 100% virtual, globally spread out, and highly mobile organisation.
• Ensure core systems are robust, available, and accessible to staff in all locations as appropriate.

Risk Management

• Ensure appropriate and adequate insurance policy acquisition and management needed across the institution and oversee ongoing policy management for adequacy of coverage, renewals, and financial considerations (includes liability, worker’s compensation, travel etc. across geographic areas).
• Oversee health and safety policy and procedures across staff locations and during travel.
• Coordinate business continuity policies and procedures.

Staff Management and Mentorship

• The Director of Operations currently has oversight responsibilities for the following functions:
  • Finance & Operations Manager
  • Grants Manager team
  • GMS System Administrators
  • Human Relations Manager and International Accountant
• Manage relationships with outsourced tax, payroll processing, and legal resources in various jurisdictions.
• Evaluate and evolve staffing structure and skills to support institutional needs and priorities.

Other duties from time to time, as needed.

Subject to prevailing travel regulations and where the final candidate is located, this position may require periodic international travel to the United Kingdom and/or to Hong Kong.

Qualifications

— The successful Director of Operations candidate will likely reflect much of the following profile:

 Essential

• Bachelor’s degree and preferably relevant graduate degree (MBA, MPA or equivalent) or comparable experience.
• At least 10 years senior management experience including international operations and finance responsibilities, with an international grantmaking foundation or non-profit organisation or equivalent. Previous COO, CFO, or equivalent experience desirable.
• International living and/or working experience including in the Global South; familiarity with the complexities of operating remotely and under different jurisdictions.
• Specific experience in leading through growth, infrastructure building, and/or change.
• Cross-cultural and cross-disciplinary in understanding and perspective, and proven ability to work collaboratively and effectively in a team of diverse roles, experiences and backgrounds.
• Experience building an inclusive intercultural environment where staff of all backgrounds and abilities can thrive.
• Extensive background in international operations, finance, grants management, and IT.
• Proven skills in systems and process design and implementation.
• Self-sufficient and comfortable working remotely.
• Hands on, with ability to operate tactically as well as think strategically.
• Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
• Pleasant and effective communication skills, written and oral. (English is our working language.)
• Cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees and staff.

Desired

• Fluency in a second language with preference for dominant languages of one of our working regions (e.g., French, Portuguese, Bahasa, Thai, Lao, Burmese).
• Knowledgeable about trends in technology, hardware, and software. Interested in taking advantage of new technologies that will help foundation staff be more productive and our work more effective.
• Willingness and ability to challenge the status quo creatively and productively
• Familiarity with investment concepts and strategy
• We have a preference for someone who can be based in Hong Kong but are happy to review any exceptional candidates.

Alongside this we will value applicants who are:

• Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
• Humble, recognising humanity’s place amongst all living creatures on this one planet.

We pride ourselves on being diverse and inclusive.

TO APPLY FOR DIRECTOR OF OPERATIONS

Please submit a cover letter of interest outlining your relevant experience and financial requirements with a resume us. Review of credentials will begin immediately. We seek to have someone in place by August 2024.

The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.

Salary: £75,240 - £79,302 per annum

Location: Remote, with travel to office location a few times a year

Contract: Permanent, 35 hours per week (full time)

About the role:

Action again Medical Accidents (AvMA) is seeking a Director of Fundraising, Marketing and Communications to drive the diversification of their income streams, enhance their public profile, and develop robust marketing and communications strategies to support their mission of preventing medical accidents and supporting affected individuals.

This is a brand new role and an opportunity to shape and develop not just the role itself, but the team and the full suite of strategic objectives and activities to help support AvMA’s mission, vison and values.

You will play a pivotal role in helping AvMA to design plans to deliver additional income through a combination of fundraising, marketing and communications efforts that together widen their reach, empower more people and deliver their strategic aims.

And whilst this role may be new, as a charity they are not. AvMA is well-respected and have a strong brand and presence in the patient safety arena. So, whilst in the role you’ll be building something new, you will be doing so on solid foundations with a strong reputation for authenticity and impact on behalf of those they support and work with. 

About you:

With a demonstrable track record in developing multi faceted fundraising strategies and experience in marketing and communications, you’ll bring the skills needed to successfully deliver and establish a range of fundraising activities. As this is a new role, some areas of work may have not been established yet and so you’ll use your creative and solution focused mindset to generate the ideas and bring them to life, leading and motivating others as you go. 

As a strong storyteller you’ll use your skills to help AvMA raise its profile, create a better clarity of voice and widen its reach - connecting with new communities and audiences in order to increase the potential of AvMA’s impact and make a difference to more people lives.

You’ll be comfortable working autonomously and acting as the lead subject matter expert for all things fundraising, marketing and communications, taking a blank canvas, spotting opportunity, and delivering success for AvMA and its beneficiaries. You will also have overall responsibility for a budget to help you to develop what is needed, such as people, resources or infrastructure - so budget management experience is essential too.

Experience in a smaller charity and team is beneficial as you’ll need to be comfortable with both the strategic development side and inputting into wider planning, as well as being a leader who is willing to role up your sleeves and ‘do’. 

Ideally you’ll have held a role with a similar scope of responsibilities around fundraising, marketing and communications, as well as people management, however you don’t need to have held a director level role before. This is likely to be your next step and provides a very tantalising opportunity to develop, design and deliver a new function and really make it your own!

What we can offer you:

Salary: Circa £75,240 - £79,302 per annum, negotiable dependant on experience.

Location: Remote role. Although staff predominantly work from home, we place huge value on working as a team and supporting each other.There is an expectation that AvMA staff will get together in person at least three times a year at the office, currently in Croydon; the Staff Days are well structured, collegiate and help the organisation to maintain the emphasis on playing as a team.

Hours of work: You will be contracted hours are 35 hours per week (full time) 

Pension: AvMA also offer a stakeholder pension where the charity will provide a 5% contribution based on qualifying earnings if the employee pays in at least 3%.

Holiday: 25 days a year (full time), plus bank holidays. An additional day’s leave is acquired for each year of service up to five days. In addition, the office closes over the Christmas break for 3 days, for which annual leave does not have to be taken.

About AvMA 

Action against Medical Accidents (AvMA) is the independent UK wide charity for patient safety and justice, established over 40 years.AvMA is widely credited with both having put “patient safety” on the map and having brought about huge advances in access to justice for those patients who have been affected by lapses in patient safety (“medical accidents”).

AvMA’s vision for what they want to see is a simple one: People who suffer avoidable medical harm get the support and the outcomes they need. This vision is underpinned by four objectives. Between them, we believe, they will transform trust in the NHS and healthcare generally, and significantly cut the cost – financial and human – which is incurred annually in settling legal claims as well as dealing with the human costs associated with traumatic medical injuries and death

For more details and how to apply for the role, please download our candidate application pack which is available from our recruitment consultant’s website.

The closing date for applications is 9am on Monday 22nd July 2024.

No agencies please.

Background to the role

The Good Food Institute Europe (GFI Europe) is at the forefront of the movement to transform meat production in order to solve some of the world’s biggest problems, from climate change and global hunger, to antibiotic resistance and animal suffering.

We work with scientists, businesses and policymakers to make plant-based and cultivated meat (grown directly from cells) delicious, affordable and accessible. Please check out the rest of our website, our 2023 Year in Review and our 2023 Europe Highlights blog post to find out more about who we are and what we do.

We are at an exciting stage in our growth and are looking for a Deputy Head of Operations (People) to manage our growing people operations team and projects.

How you will make a difference

Your role will enable inclusive, empowering and efficient people operations workflows at GFI Europe. Reporting to the Head of Operations, your work will fall under the following categories:

• Manage the People Operations function, including line managing two team members.
• Develop an inclusive, empowering and engaging People Operations strategy that ensures best practices around management principles, professional development, diversity, equity and inclusion, and other aspects of a healthy culture are adopted.
• Track team morale and culture by coordinating team engagement surveys and by listening to team members’ needs from when they join the organisation and all along their employee journey with us, taking steps where necessary to improve the employee experience.
• Be the main contact person for the GFI Europe team to discuss HR-related needs or concerns.
• Oversee solid HR management by:
  • Ensuring GFI Europe’s compensation and benefits remain competitive.
  • Creating and/or periodically reviewing and improving People Operations policies and addressing specific HR needs and requirements of our growing team.
  • Being the point of contact with payroll and employment legal advisors across 7+ countries, ensuring our employment terms and conditions are up to date and that payroll and employment terms are correctly processed.
  • Staying up to date with national laws impacting employment, benefits and other regulations to ensure we remain compliant across all regions.
  • Procuring and overseeing the work of People Operations service providers and consultants where applicable.
• Enable a smooth experience across the employee lifecycle by:
  • Positioning GFI Europe’s employer brand to keep attracting and retaining talent.
  • Planning recruitment cycles in collaboration with the Operations team and other departments, and signing off on assessment design.
  • Coordinating performance / probationary review cycles and where support is needed, providing coaching and counselling to team members and managers on matters related to performance.
  • Ensuring learning & development budgets and activities meet the needs of the team and organisation.
• Perform other tasks as required as a member of our small, dynamic team.

Who we’re looking for

You must have:

• A passion for GFI’s philosophy and mission.

• Proven experience in managing smooth, inclusive and effective People Operations such as HR admin, recruitment, performance management, learning & development, etc.
• Ability to balance high-level responsibilities (management, strategy) with practical execution, and to prioritise what needs to be solved, by when and how.
• Excellent people skills: high emotional intelligence, the ability to listen deeply and communicate effectively, to build and maintain trust and to work well with colleagues and stakeholders across multiple cultures.
• A high degree of organisation and attention to detail: finding enjoyment in devising and managing effective processes, fixing problems, and ensuring accurate, high-quality administration.
• Compassionate people management style: proven line management experience and ability to get the best out of colleagues, ideally in a remote environment.
• Comfort with complex, often ambiguous workflows where you need to approach and problem-solve new challenges creatively.
• Commitment to DEI principles: applying a diversity, equity and inclusion lens to all People Operations workflows, and maintaining our welcoming and supportive culture.
• Expertise in HR, employment compliance and payroll management within at least one country in Europe.
• Tech savviness: comfort using various software tools and platforms in a remote workplace, and a willingness to learn new systems. Training and support will be provided. 
• Language skills: ability to work effectively in English. 

It would be an advantage to have some or all of the following attributes, but none of them are prerequisites, and we welcome applications from candidates without any or all of them:

• Coaching and mentoring experience
• Experience with international HR management (2+ countries). Familiarity with the following countries in particular would be an advantage: Belgium, France, Germany, the Netherlands, Spain or the UK.
• Experience with leading DEI initiatives in the workplace.
• The ability to work in European languages in addition to English.

We want the best people and we know that building a diverse, inclusive workplace leads to stronger, happier, more productive and resilient teams. We strongly encourage people of every ethnicity, orientation, age, gender, origin, socio-economic background, and ability to apply. Because we value a diverse workplace, we prioritise an inclusive culture absent of discrimination and harassment during the application process and after you join the team.

Benefits and the fine print

• Terms of employment: Full-time (38 hours/week), flexible working hours.
• Location: We can consider applicants based in Belgium, France, Germany, the Netherlands, Spain or the UK. This is a remote role, and you will be able to work from home, or we are happy to consider supporting costs for co-working to enable you to work from an office if you wish. The whole GFI Europe team aims to get together in person approximately twice per year for around 3-5 days at a time. Travel costs will be covered by GFI Europe within our travel policy.
• Salary and benefits: The salary and benefits package for all of our roles are researched and benchmarked based on similar nonprofit roles in the country/location of hire. For reference, full-time range (total amounts received in gross salary plus benefits including home-working allowance) would be for:
  • The Netherlands: €58,320-€69,984 (range includes holiday pay specific for the Netherlands)
• Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based, and to be able to travel within the EU.
• Application Deadline: 9 July 2024, 11.59pm CEST. We will get back to all candidates after that date, no matter the outcome of their application. You should expect to hear back from us within about a week after the deadline.

About the role:

The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.

You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.

Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.

You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.

Key responsibilities include:

• Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
• Develop a service framework that delivers a consistent service within clear timeframes.
• Set out clear expectations for enquiry response across all channels.
• Manage daily advice line operations, including work on cases, data and continuous improvement.
• Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
• Develop and manage a high performing team.

Essential criteria includes:

• Substantial working knowledge of advice service delivery frameworks.
• Working knowledge of call handling and client record systems.
• Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
• Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
• A strong background in advice work with proven experience in an advice-giving role.

Key dates:

• Deadline: 9am, Monday 8 July 2024
• Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
• Interview 2: TBC

How to apply:

We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.

Questions for application (along with CV):

1. Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
2. Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
3. Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
4. What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
5. Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.

The Insight Manager plays a crucial role in ensuring Power to Change’s research and insight programme is rigorous, creative and high impact. The role also gathers and shares robust evidence and learning about our approach and the community business sector.

The Insight Manager will work with colleagues across the organisation to manage and deliver several key insight projects, and support the Associate Director for Policy & Insight to implement the organisation’s Insight Strategy.

To see the full responsibilities for this role, please see the Job Description.

The College of Policing is exclusively partnering with Robertson Bell in our search for two Finance Business Partners to join our team on a permanent basis. The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff.

Reporting into the Senior Finance Business Partner, these roles will provide professional finance business partnering support and advice to Cost Centre Managers, including preparing and evaluating accurate and timely annual and monthly budgets, forecasts and trend analysis, to enable effective and appropriate financial planning across the College.

The organisation

About 800 people work for the College of Policing across England and Wales. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles.  We offer a supportive and inclusive environment for people to thrive.

This post can be based remotely with very occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London. We offer an extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.

The key duties of these Finance Business Partners will be:

• Act as lead business contact for providing a professional finance business partnering service to designated Cost Centre Managers.
• Develop effective working relationships with stakeholders to improve their knowledge of financial management and forecasting, whilst providing appropriate robust challenge when required.
• Complete monthly management accounts, budgets and forecasts for your Cost Centres providing sufficient analysis and narrative to inform business and operational decisions.
• Analyse monthly performance to budget and KPIs, evaluating variance impact and identifying trends to support, challenge and provide options in the cost-efficient management of resources. 
• Reconcile budgets, accruals, prepayments and other financial records for year-end.
• Engage with Cost Centre Managers on organisational or business-related proposals, provide helpful and meaningful financial advice to support business case submissions.
• Drive effective strategic and operational decision making for budget managers.
• Support the design, development and continuous improvement of finance processes and quality and system improvement projects.

The successful candidate will have:

• Part-qualified with a CCAB qualification or evidence of equivalent experience in a similar role.
• Experience of working in a management accounting, finance business partnering or related financial role.
• Ideally experience working in the public sector, but this is by no means essential.
• Proven experience of working collaboratively, including working with internal and external people in positions of influence to develop and implement customer-focused business solutions.
• Ability to analyse, summarise and communicate financial data and information clearly and accurately to non-financial budget managers.
• Ability to provide constructive challenge to budget managers.

Please note that the salary on offer will be based on location as follows:

• National: £33,573 - £40,580,
• London: £38,611 - £45,618

The closing date for applications will be on Sunday 21st July, with first stage interviews due to take place the week commencing the 29th July. Please submit your CV to our exclusive search agent Robertson Bell ASAP to ensure you don’t miss out!

Are you an enthusiastic people-person with a warm and friendly disposition?  We are looking for a collaborative, self-starter to join our hard-working support and outreach team.  Based in Scotland you will be responsible for maintaining our relationships with the main aplastic anaemia specialist treatment centres in Scotland as well as supporting our Scottish community.

This is a fantastic opportunity to join a high performing team within The Aplastic Anaemia Trust (AAT). Our team is small, but mighty. Our current Support & Outreach (S&O) team is managed by our S&O Programme Manager and comprises two part-time S&O coordinators who have lived experience of aplastic anaemia. Lived experience is hugely important to us but is not an essential criterion for this role.

THE OPPORTUNITY

This opportunity is for a permanent contract, starting immediately, with a six-month probation period. You will work 14 hours a week during core working hours, your working hours can be arranged flexibly to suit you although we will require you to attend staff meetings which take place on Thursday mornings. 

THE SUCCESSFUL CANDIDATE

The successful candidate will be warm and engaging, with experience of supporting people with rare disease and adept at developing and managing relationships, with a passion for ensuring that our community receive the support they need, when they need it most.

We know the skills we need for this role, and we are open minded about where you might have acquired or demonstrated these. Let us know in your supporting statement why you believe you would excel. For example, you may be someone already experienced in outreach provision and looking for a flexible, part-time role, or you may be someone who is working in healthcare services but who is looking for a different way to have a tangible positive impact.

THE APLASTIC ANAEMIA TRUST

The Aplastic Anaemia Trust is the only UK charity providing information, advice and support to people affected by rare disease Aplastic Anaemia. Our vision is that everyone affected by Aplastic Anaemia in the UK should feel empowered and have access to the best possible treatment, care and support so they can lead full and healthy lives. We support our community through one of life’s toughest challenges – diagnosis with a rare bone marrow failure. We currently support around 2,400 people and have around 30 volunteers.

HOW TO APPLY:

To apply for this role please submit your CV and a cover letter of no more than 750 words explaining, with clear examples, how your skills and experience match the job description and person specification. 

Applicants who do not submit a relevant supporting statement or do not live in Scotland will not be shortlisted. 

We will be conducting interviews on a rolling basis and an appointment will be made when the right candidate is found so don't delay.