Design Jobs

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an Advocate to join our team in Oldham.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.

How to apply

To apply for this role please sign up for a recruitment account on by clicking the apply button on our website. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications: 10/12/2024

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Location: Benin, Senegal, Guinea Bissau or Mali

Contract: 12-month fixed term contract

Salary: local terms and conditons apply

Responsibilities

• Design Research: Conduct research on local cultural contexts, using resources like the Sightsavers image and design libraries, and validate findings with local teams. 
• Desk Reviews: Review existing interventions and resources, gathering performance data and liaising with programme teams and colleagues.
• User Testing: Organise user testing sessions, plan and schedule activities, and create summary reports of feedback.
• Media Research: Research local media penetration to understand the landscape for effective communication with target audiences.
• Meeting Administration: Support meeting administration by taking notes and capturing outcomes to inform design research.
• Design Training: Assist in planning and coordinating inclusive design training sessions, preparing materials, and providing support.
• Supplier Mapping: Identify local production suppliers and creative agencies, and research sources for copywriting and translation of project materials.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Jobholder Requirements

Essential Skills:

• Demonstrable professional experience in design research, working with communications, service, or product designers.
• Excellent organisational and research skills.
• Ability to own your sphere of work and adopt a flexible, collaborative approach.
• Demonstrable sensitivity working cross-culturally and with different demographic groups.
• Excellent interpersonal skills: able to listen carefully, ask the right questions at the right time, and empathise and understand.
• Comfortable working to deadlines on multiple projects.
• A belief in the power of design and international development to make the world a better place.
• Understanding of and commitment to equality of opportunity for disabled people.

Desirable Skills:

• Proficiency in additional languages such as French, Portuguese, Arabic, Swahili, or Yoruba.
• Understanding of inclusive design principles and accessibility standards.
• Lived or cultural experience of any of our programme countries.

Please complete the application and submit your CV in English. Applications not in English may not be reviewed.

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

Please complete the application and submit your CV in English to be considered for this role. We kindly ask for all applications to be in English to ensure a thorough review process.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Closing date: 1 December 2024

The post-holder will be responsible for Dorset County Hospital Charity’s fundraising communications, promoting the work of the Charity, in particular our £2.5M capital appeal, to contribute towards meeting our fundraising goals. The successful candidate will have prior experience of working as part of a communications/fundraising team, ideally in charity or health care sectors.

Main duties of the job

Work closely with the Head of Charity and DCH Charity fundraising team to ensure effective charity fundraising communications, ensuring agreed procedures are followed accordingly.

Take a proactive role to reaching audiences to communicate effectively with the public, fundraisers, staff and stakeholders.

Ensure effective communications, marketing and promotion of capital appeal activities, working with other colleagues as required, to maximise publicity and support for the capital appeal.

Produce fundraising stories for distribution via news releases to the media.

Design fundraising, digital and promotional materials using the Charity’s visual identity, such as leaflets, website, mailings, posters and presentations.

Plan, create and deploy social media content to promote Charity appeals, fundraising campaigns and events including graphics, photos and videos.

Generate new ideas and coordinate the development of digital innovation. Contribute clear, accurate and engaging digital content.

Maintain and update the Charity’s website and internal intranet (StaffNet).

MLC is proud to be partnered with Citizens Advice to recruit their new Strategic Lead within their business development team, who provide analysis around the funding opportunities and challenges for the organisation as well as overseeing the strategy for the markets that the organisation currently operate in as well as new opportunities to drive further growth.

This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.

This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.

Key responsibilities include:

• Lead the development and implementation of a number of market strategies, identifying opportunities for growth in existing markets as well developing business cases for new areas.
• Work with the customer journey team to develop new service design concepts, improving the user experience when interacting with local teams.
• Horizon scanning for new business development opportunities to ensure annual market growth.
• Grow and maintain relationships with a range of external stakeholders, including; directors of government departments and briefing the CEO on their meetings with government ministers.

The successful candidate will:

• Demonstrate a proven aptitude to develop and influence markets, with ability to switch flexibly between different topic areas.
• Be able to develop business cases, showing routes to market with pro’s and con’s outlined and analysed.
• Show ability to build strong working relationships and provide contributions to external advisory boards and working groups.

For more information on the opportunity or an informal discussion on your job search in general, please contact Jamie Elliott at MLC Partners.

We are recruiting a Community Development Officer to engage key partners and stakeholders in East Midlands and Cambridgeshire tailoring support, training and education to create suicide safer communities.

What you will do:

· Identify, develop and maintain effective partnerships with local communities, volunteers and key partners across the region to engage them in the prevention of young suicide.

· Proactively promote suicide prevention including raising the profile of PAPYRUS and engaging with those personally affected by young suicide.

· Equip a wide range of stakeholders to enable them to create sustainable suicide safer communities through the provision of tailored support, training and education.

· Deliver training and raise awareness of products to a variety of groups including professionals, parents, young people, volunteers and other trainers.

· Contribute to the development and review of projects, and education and training products, in line with the Strategic Plans.

· Contribute to and promote campaigns, training and opportunities as outlined in the Area and Strategic Plans.

To be successful in this role you will have:

· Previous experience working in a community setting, delivering information and training sessions, leading workshops or educational activities

· A proven track record of networking and building and managing effective relationships, tailoring the approach to meet the differing needs of the audience

· Experience as a qualified ASIST Trainer or willingness to gain qualification and experience

· Experience of using own initiative and creativity to develop a project, programme or area of work

· The ability to travel to different locations across West Midlands, West Mercia and Staffordshire  to attend meetings, events and deliver training.

· A degree or professional qualification in Education, Counselling, Training, Psychology, Community Development or Youth Work

Please visit the careers site for the full job description and person specification for the role.

Salary: £30,559 per annum (SCP 18) progressing by increments to £33,366 per annum (SCP 23)

Hours: 36 hours per week

Location: Birmingham, with travel across West Midlands, West Mercia and Staffordshire

Contract: Permanent

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership, enhanced sick pay and enhanced parental pay. Please visit our website for more details.

Closing date: Sunday 8th December 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

The Role:

Hackney has a longstanding reputation of being open and welcoming to refugees, migrants and asylum seekers - both as a Council and a community. The London Borough of Hackney is committed to ensuring people arriving in Hackney feel welcome and safe, and can access the support that is available. The Council has passed a motion to become a Borough of Sanctuary, and the Welcome Hackney service plays a key role in achieving this.

This role sits within the Welcome Hackney team. Welcome Hackney supports residents who are currently seeking asylum, have refugee status, or arrived in the borough via the Homes for Ukraine or resettlement schemes. The team also supports migrant residents with no/insecure status who face additional barriers to accessing services.

The purpose of the role will be to set up and manage services which ensure that refugees, migrants and asylum-seeking residents can access the support they need, as well as influencing systems to ensure services are available and accessible. The role will identify any gaps in service provision, working with residents and the voluntary and community sector towards creating a welcoming environment for refugees, migrants and asylum seekers.

If you have any questions about the role, please contact Eden Munro, Programme Manager, Welcome Hackney.

Skills & experience:

· Strong project management, organised with excellent use of project plans - proactive and work independently to ensure that key project milestones are completed on time and a high standard and projects are progressing within scope, time and resource constraints.

· Strong stakeholder management, good at relationship building, cross sector working, influencing and working collaboratively.

· Established experience of working with refugees, asylum seekers or migrants (people with lived experience are particularly welcome)

· Solutions focussed with a can-do approach. Proactively and independently finding solutions to barriers.

There is no better place to work in London than Hackney; we have great pride in our borough, our communities, and our services. Hackney is one of London’s most vibrant and diverse boroughs. It’s one of the most sought after areas to live in London with good schools, parks and local amenities, as well as great transport links and vibrant and diverse communities.

If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

The recruitment process is anonymous. Therefore, we do not accept supporting statements or CVs.

When applying, there will be a number of questions relating to the post on the application form. It is essential that you complete the application questions, responding to each using examples of your skills, knowledge and experience.

We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions or any part of the application form.

This application process replaces a supporting statement.

Closing date for applications: 8 December 2024 (22:59).

Interview date: January 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available.

Closing date: 8 December 2024.

We are recruiting a Data and IT Assistant apprentice to capture and measure the impact of PAPYRUS’ services and provide IT support to our team. 

What you will do: 
• Support the Data Manager to capture, cleanse and present data on PAPYRUS’ activities. 
• Provide first line IT support to colleagues and liaise with our third party IT provider where necessary. 
• Assist with the setup of equipment for new starters and keeping a log of PAPYRUS issued equipment. 
• Manage PAPYRUS CRM systems to maintain data accuracy and ensure good data capture and management practices are followed. 
• Prepare and share impact reports with the team. 
• Support the wider team with any GDPR or Data Protection queries. 

To be successful in this role you will have: 
• English and Maths GCSE or equivalent grade C or above
• Previous experience providing dedicated administration support. 
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Experience of working effectively within a team environment and assisting colleagues 
• Excellent verbal and written communication skills including the ability to write reports. 
• Competent user of Microsoft 365 systems. 

Please visit the careers site for the full job description and person specification for the 
role. 

The apprenticeship programme is due to start in February 2025, provided by Apprentify - an industry-led apprenticeship provider. The successful candidate will learn and work on the job at PAPYRUS whilst receiving 20% off the job training from industry experts, which will be led through virtual classrooms. This course currently has a 100% pass rate.

The qualification will include:• Data Technician Level 3 

Salary: £24,404 per annum (SCP 4) progressing by increments to £25,183 per annum (SCP 6) 

Hours: 36 hours per week 

Location: Warrington 

Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details. 

Closing date: 8th December 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible. 

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. 

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

Our new Research Community Growth Coordinator will play an essential role in growing our Lived Experts Research Community and taking the impact we can have in businesses to the next level.

It will be well-suited to someone who cares about social outcomes as well as business outcomes, and who is motivated to make a positive impact for charities and vulnerable people.

Our purpose at Three Hands is to create business value and social value, hand in hand. Three Hands Insight is the award-winning ‘social insight’ arm of Three Hands, focused on enabling businesses to gain insight from charities and ‘lived experts’ in a wide variety of societal issues and vulnerability circumstances. Clients include NatWest Group, Lloyds Banking Group, HSBC, British Gas and EDF Energy. 

A major feature of Three Hands Insight is our Lived Experts Research Community – a group of people with first-hand experience of challenging circumstances and vulnerabilities such as disability, mental health problems, digital exclusion, financial vulnerability and dementia. We established the community in 2022 to help businesses understand challenging customer circumstances, and to do a better job at inclusive design for vulnerable and underserved customers. There are currently around 250 lived experts in the community. 

Please see the attached job description for more information on Three Hands Insight, the areas of responsibility for the role and the skills and interests were are looking for...

This is an exciting time for Parkinson’s UK. We want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

The Parkinson’s UK Tech Guide connects people with Parkinson’s to devices and apps that could improve their quality of life, with the information and tools for people to choose the right solutions for them. 

As part of a small team and reporting to the Catalogue and Community Lead, you will support them in creating clear and comprehensive product reviews. You will also moderate contributions from our community of users and help create and maintain effective relationships inside and outside the charity. This means working with people inside Parkinson’s UK and from our community, as well as with the companies who make and sell the tech in our catalogue.

What you’ll do:

• Help the Catalogue and Community Lead to manage the catalogue of devices and apps, including compiling and editing listing pages.
• Help manage relationships with end users of the Tech Guide – people with Parkinson’s, their family and carers, and healthcare professionals – ensuring all stakeholders have the best possible experience.
• Provide user support, manage user-generated content, and enforce our code of conduct.
• Gain a deep understanding of the Parkinson’s community and of the organisations who supply and use tech to help them.
• Contribute your ideas and feedback to the development and growth of the Tech Guide itself.

What you’ll bring:

• Great organisational skills, able to make sure everything stays on track and is recorded and reported as needed.
• Excellent communication, negotiating and influencing skills, able to work effectively with people from a wide range of backgrounds.
• Ability to work independently as part of a close-knit team.
• Commitment to working with our user communities to co-create the right solutions for them.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home four days a week. You’ll be required to cover your own travel expenses to our central-London office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

To lead, co-ordinate, manage and expand our Community Wellbeing Team services for children and families and to ensure the smooth running of these services. To jointly oversee the delivery of services from the Phoenix Youth Centre by YMCA East Surrey and by other partner organisations.

 Service Management & Development

• To develop, oversee and expand existing service provision to meet the requirements of the EWMH services contract with Surrey Wellbeing Partnership. Services will be designed around the iThrive framework to deliver information, advice and early intervention for children, young people and families. They will build on existing YMCA East Surrey services.

• To work with the EWMH Manager to develop and implement a business plan across community services.

• To manage a team of practitioners and an office administrator, including carrying out regular one-to-ones, annual appraisals, setting objectives and development and training.

• To be the first point of operational contact for the Community Wellbeing Team, including supporting practitioners with risk management and reporting.

• To work collaboratively and effectively with partners across the Surrey Wellbeing Partnership and Mindworks Alliance to keep up to date on and respond to local and emerging needs, to take referrals or refer on/signpost and to share good practice.

• To promote and publicise the Community Wellbeing Team and EWMH services among relevant agencies, referrers, service users and potential service users.

• To manage administration linked to the recruitment and induction of new staff.

Service Delivery/Administration

• To manage referrals into the Community Wellbeing Team and ensure that appropriate data is recorded accurately and kept up to date.

• To liaise with families and other professionals about referrals and service provision.

• To jointly oversee the Phoenix Youth Centre so that it is staffed and appropriately maintained to support delivery of both YMCA East Surrey services and services delivered by other organisations.

• To report to and liaise with the EWMH Manager regarding the delivery of the service. • To ensure that client complaints are investigated and dealt with appropriately.

• To work with the EWMH Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols and team operational process.

• To contribute to the development and delivery of training and parent/carer workshops as and when required.

Service Monitoring & Evaluation

• To set up and maintain appropriate record keeping systems in line with data protection requirements.

• To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics in conjunction with EWMH Manager and Mindworks Delivery Manager.

• To produce reports on activity, impact and outcomes plus provide input to the wider YMCA East Surrey Annual Impact Report.

• To produce client case studies for internal and external communication purposes.

Other

Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).

• Any other duties are required to be performed within the grade and renumeration of the role.

• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training.

How to Apply 

If you believe that you are the right person for this role, please submit your CV and Cover Letter by Tuesday 03 December 2024 at 5pm.

Please note that the close date could be subject to change depending on the success of the recruitment process. Note: we are not using agencies for this role.

About You

We are looking for an experienced digital, data and technology professional who has substantial professional experience in the field. You will have a strong understanding of technology landscape, including data, cyber security, supplier and contract management, web, mobile, applications, collaboration tools, desktop systems, cloud solutions, and devices.

You will be well-versed in applying techniques, frameworks, and standards for technology development, release, maintenance, and support, working effectively with both in-house teams and third-party suppliers. A comprehensive and continually updated understanding of digital transformation trends and user experience, alongside experience in engaging and managing third-party suppliers, is key to this role. You will also demonstrate the ability to foster a culture of continuous improvement in digital, data and technology across all levels of the College.

You will have experience of contributing to a director-level team, and reporting to boards, committees and the CEO. As part of your broad approach senior management, you will be able to contribute to the life of the College as part of the Executive Team, which has responsibility for strategic delivery and team leadership.

Relevant qualifications in design, development, management, and change methodologies such as PRINCE2, Scrum, ITIL, TOGAF, APM, or similar will be beneficial. It would also be desirable if you have experience in the membership, academic, or health sectors, with an understanding of their structures, governance models, and cultural dynamics.

About the Role 

This is the primary role with responsibility for the delivery and assurance of core digital, data, technology, and related functions at the Royal College of Anaesthetists, at both a strategic and implementation level. The post-holder will report to the College’s CEO, sit on the Executive Team, and contribute across the College via staff engagement and through a range of committees and boards, including the Board of Trustees.

Key to the role are three functions:

1. Ensuring the security and fitness for purpose of College’s digital, data and technology estate.
2. Designing the College’s strategy for digital, data and technology in support of the overall College strategy and overseeing its implementation.
3. Unifying all areas of technology responsibility across the College to ensure product development, processes and operations are aligned as a cohesive whole.

Your duties include, but are not limited to:

• Take a proactive and collaborative approach to working with members of the Council, Board of Trustees and other stakeholders as required.
• Define, develop, lead and champion the College’s digital, data and technology strategy, ensuring that it is user-focused, resilient, sustainable, and demonstrably supporting our objectives and values.
• Ensure procurement achieves value for money and all expenditure supports the attainment of the College’s strategy and charitable aims, drafting business cases and negotiating and managing contracts as appropriate.
• Lead, motivate, and performance manage the IT Team ensuring that they focus on clear objectives, proactive collaboration across the College and wider sector, and are supported in their work.

The Package

This is a full-time, permanent position with a competitive employee benefits package, which includes (but is not limited to):

• 34 days of annual leave, plus bank holiday
• Healthcare support through Benenden Health
• Up to 12% pension contribution
• Hybrid and flexible working
• Wellbeing hour once a week
• Cycle to work and employee discounts schemes
• Training and development opportunities
• Access to Mental Health First Aiders and Employee Assistance Programmes

About the College

The Royal College of Anaesthetists is the professional body responsible for the specialty throughout the UK. We are the third largest medical royal college in the UK by membership. With a combined membership of more than 24,000 Fellows and Members, we ensure the quality of patient care by safeguarding standards in the three specialties of anaesthesia, intensive care and pain medicine.

At RCoA diversity, equality and inclusion is an integral part of our culture so it is important to us that this is reflected in everything that we do. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status, or parental responsibilities to ensure we actively embrace an inclusive and representative culture that encourages, supports, and celebrates our differences.

Unfortunately, due to the volume of applications, we are unable to provide detailed feedback to candidates on their application. Only short-listed applicants will be contacted after the closing date. Please note that the closing date is subject to change.

Summary

As a Multi-channel Designer working alongside a team of marketing specialists, brand experts, designers and videographers, you will deliver creative solutions to a wide range of briefs to help achieve our vision of a world where diabetes can do no harm. You'll be responsible for driving creative excellence in design, across multiple platforms and projects, and for bringing our brand to life.

We have a friendly and inclusive working environment here at Diabetes UK and are proud of our hybrid approach which allows great flexibility in the way that we work. This means that you can balance your working time between home and the office, subject to the needs of your role.

Interview date : 10^th, 11th and 13th December

Package

What we can offer you:

• Generous annual leave starting at 25 days plus bank holidays (pro-rata for part-time)
• A Cash Healthcare Plan (giving you up to £1,600 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
• Early finish Friday and flexible working as part of our approach to activity based working (not applicable to roles with fixed shift patterns)
• 2 Days TOIL in recognition of fixed shift patterns (pro-rata for part-time)
• Discounts on gym membership
• Employee assistance programme to give you support on any issues that come up in life
• Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
• Very active social scene including sport teams, gardening and other activities
• Generous pension provision, life assurance and income protection insurance
• Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)

*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.

Main Responsibilities

You will work both collaboratively and independently to deliver high quality design work for a range of outputs including publications, reports, digital assets, animations, illustrations, marketing and campaign materials, fundraising collateral, and brand development projects . You will act as a guardian and a champion for the Brand, liaising with colleagues and stakeholders from all areas of the organisation to deliver high standard work on schedule, on brand and within budget.

Ideal Candidate

We are looking for someone who thinks creatively, is highly inspired and has a well thought through portfolio to reflect this.

• You will have solid experience in designing within brand guidelines for both print materials and digital platforms.
• You will be proficient in using Adobe Creative Suite as well as Microsoft Office applications, to deliver innovative and impactful creative, working from concept to final execution.
• You will ideally have skills in both animation and illustration and will be able to share previous examples of work in both these areas.
• You will be confident in effectively managing internal and external stakeholders at all levels and have experience in working closely with freelancers, agencies and external suppliers and contractors.
• You will be a clear communicator, comfortable with working independently with little supervision as well as part of a collaborative team of other creatives, proactively seeking support or escalating issues as needed.
  

Muslim Charities Forum, established in 2007, is the network of UK-registered Muslim-led charities. We support the sector through training, resources and sharing of best practice to ensure that charities can grow and help those in need through social action and systemic change.

Role:  Sector and Business Development Lead

Employer: Muslim Charities Forum (MCF)

Salary: £36,500 – £38,625 per annum, dependent on experience and
potentially more is available for the right candidate.

Hours: Full-time, 36 hours per week Mon – Fri, in-office

Position: Permanent

Location: London SE1 (nearest stations Waterloo and Lambeth North) 

Closing date for applications: extended to the 13th December.

Further information and to apply:

Please read the full Job Description and Person Specification:

Background: Muslim Charities Forum (MCF) is the UK network for British Muslim charities working for social good in the UK and internationally. Through our network of almost 300 charitable organisations, we aim to collectively build a more accountable, transparent and efficient British Muslim charitable sector, in order to improve our ability—both as individual organisations and as a sector—to contribute to a more just and sustainable world. Along with our member organisations, we work with a wider network of partners that includes non-member NGOs, regulatory bodies, civil society partners, and academic institutions, to drive systemic change.

Job Purpose: MCF has a small team, but our impact is far-reaching. The Sector and Business Development Lead has an important role in supporting members and the wider British Muslim charity sector, reporting and working directly with the CEO. The postholder will be responsible for managing change management, organisational development and capacity building support to the voluntary, community and third sector in 4 core areas including governance, organisational development, volunteering and fundraising. The post holder will be responsible for coordinating and over-seeing advice and guidance to groups around these topics, ensuring that they are informed of the regulatory and legal information necessary, encouraging full compliance with legislation through a designed health-check framework. They will be supported by the wider MCF team as well as trusted external partners and specialists.

The aim of the role is to support the broader work of MCF in developing a strong Muslim-led charity sector, including delivery of workshops and policy development relevant to the speciality areas connected with this post.

Main Responsibilities

As part of our team, you will:

• Support organisations by facilitating guidance on best practice across the 4 core areas of governance, organisational development, volunteering and fundraising.

• Identifying and delivering training and resources in the 4 core areas outlined with support from the wider MCF team.

• Managing the development of practical support and advice for activities such as creating, modifying a constitution, restructuring a charity, social investment and business development.

• Identifying patterns and common issues arising from contact with organisations within the sector that indicate individual and organisational development and capacity needs and developing a suitable response to address the need.

• Focus on capacity building through the development and management of support in relation to identified needs.

• Record all support given on our CRM and through reporting structures.

• Work with specific member charities to complete a Charity Health Check form that covers all aspects of managing their charity, ranging from governance issues, safeguarding, volunteering and fundraising.

• Help identify those charities where direct support is required and work with them, alongside MCF senior leadership, to deliver effective change.

• Work with the wider team to establish a designed framework of support including the development of resources and briefs. • Coordinate a network of pro-bono support from specialist practitioners, checking their credentials and maintaining relationships.

• Support the leadership team to ensure processes are in place to maintain and build the MCF’s reputation as an accessible, well-governed, transparent, and accountable infrastructure charity.

• Gather impact monitoring quantitative and qualitative data for reporting and monitoring purposes.

• Maintain confidentiality in all appropriate areas concerning MCF or other charitable organisations internal affairs.

• Contribute to the progress, success and impact of MCF as the network of British Muslim-led charities.

About you:

The successful postholder will demonstrate the following:

ESSENTIAL:

• Understanding of key charity legislation, compliance and regulations in charity and community settings.

• Experience in social action business development, working with a range of organisations.

• Experience in change management and business analysis.

• Experience on over-seeing schemes of work.

• Experience in developing creative solutions.

• Demonstratable understanding of civil society issues impacting grassroots and faith led or minority-led groups.

• Excellent interpersonal/relationship building and engagement skills with a range of audiences.

• Strong, demonstratable understanding/and or direct experience of governance and grassroots community support, including policy work.

• Experience of liaising with a variety of senior level professionals and stakeholders, including within the public or voluntary sector.

• Experience of leading on projects and schemes of work with the ability to work on own initiative and as part of a team.

• Experience conducting change management, impact monitoring, data gathering and research.

• The ability to innovate and adapt according to need and circumstance.

• Ability and understanding of professional confidentiality.

• Strong digital skills.

• Excellent written and verbal communication skills.

DESIRABLE:

• Experience of directly working with charity board of trustees.

• An understanding of grant fundraising income and philanthropy.

This job description outlines the key accountabilities of, and output required from the post-holder. It is not a definitive list and the role may change and evolve over time in line with the needs of the organisation. The post-holder will be required to undergo safeguarding training as part of the Muslim Charities Forum policy.

Please note: This role is based in our office in London SE1 Monday to Friday.

We are unable to sponsor applicants for visas. Applicants must be resident in the UK and have the Right To Work.

Successful applicants will be subject to relevant reference and identification checks.

Due to the volume of applications, we may be unable to respond to all candidates. If your application is short-listed, we will get in touch. If you have not heard from our team within 8 weeks, please assume your application has not met the criteria on this occasion.

No agencies please.

Thank you for your interest in Muslim Charities Forum. We look forward to receiving your application.