Delivery Manager Jobs
This is a high responsibility role that promises tremendous growth potential, with the chance to work across multiple geographies. The position of Senior Analyst, at Bridges Outcomes, will support education projects funded by Sustainable Development Goals Outcomes Fund (SDG OF). Reporting to the Programme Manager, the primary focus of this position will be the successful delivery of the Sierra Leone Early Childhood Education (SLECE) initiative. However, we also anticipate this role to play a significant part in contributing to Ghana Education Outcomes Programme (GEOP) and Rwanda Early Childhood Education Programme, leveraging overlapping themes and collaborative opportunities across these impactful projects.
Sierra Leone Early Childhood Education (SLECE)
The Government of Sierra Leone (GoSL) has partnered with the Education Outcomes Fund (EOF) and Lego Foundation to design and support SLECE to achieve the following goals:
1. Opening of new community-based centres that meet minimum safety requirements defined by GoSL.
2. Increased access using children’s attendance measured at various points in time.
3. Quality of settings & practices. Using local ECCE standards to measure structural quality (i.e., physical settings) and BEQI to measure process quality (i.e., teaching interactions, including the implementation of play-based pedagogy).
4. Improved children’s holistic development outcomes for children 3-5 using IDELA.
Interventions are expected to be implemented across 3 contractual lots, each with its own delivery partner and unique approach. SDG OF is partnering with three different delivery partners, BRAC, Plan International and ChildFund, for delivery in all lots. Implementation for SLECE is expected to start in December 2024 and is expected to conclude in December 2028.
Ghana Education Outcomes Programme (GEOP)
The Government of Ghana has obtained World Bank’s funding to support the government’s strategy to improve basic education in Ghana, called Ghana Accountability for Learning Outcomes Project (GALOP). Part of this programme of work has been commissioned based on outcomes with the objective of “strengthening support for schools and Out of School Children (OOSC)”.
The programme will be delivered in approximately 22 rural districts, along with Kumasi and Accra urban centres. The rural districts are grouped into six contracting Lots with 85-100 schools each, with the two urban centres acting as another Lot. The programme will consist of two key components: (1) Accelerated Learning Programme (ALP) to support OOSC transition into mainstream schools and (2) Mainstream School Improvement Programme (MSIP) to support learning in GALOP beneficiary schools.
Out of the 6 rural lots, SDGOF is partnering with 2 different delivery partners, Rising and School for Life, to support interventions in Lot 3 and Lot 6. Implementation for GEOP started in January 2023 and is expected to conclude in December 2026. SDG OF is also partnering with Plan International to deliver in the Rural Lot from October 2024 to December 2026, this lot will only have the ALP component.
Rwanda Early Childhood Education Programme is currently in its procurement phase, with more details of the design expected to be finalised by end of the year 2025.
For more details, visit Bridges Outcomes Partnerships website
1. Purpose
The Impact Senior Analyst will be accountable for:
· Strategically guiding delivery partners in the development and implementation of effective MEL (Monitoring, Evaluation, and Learning) strategies.
· Enhancing the data capabilities of delivery partners, with a strategic emphasis on effective decision-making.
· Developing robust predictive models and frameworks that enable the team to forecast outcome achievements with confidence.
· Creating and disseminating actionable insights and learnings to support delivery partners and internal teams, emphasizing strategic problem-solving to enhance outcomes.
· Ensuring that delivery partners within the programme adopt data-driven approaches to continuously refine and improve service delivery.
· Leading and standardizing data analysis efforts across programmes, driving improvements in services, systems, and processes through collaborative work with the team.
· Spearheading the development of templates and process frameworks that empower delivery partners to achieve operational excellence.
· Overseeing and fulfilling comprehensive reporting requirements, including the preparation of impact assessments and reports for commissioners and the board.
· Strategically supporting financial processes by overseeing invoicing and budgeting to enhance financial efficiency and sustainability of projects.
2. Key Responsibilities
Delivery Impact
· Contribute to the development of an M&E framework for each education programme, with special focus on SLECE, that monitors the impact of projects and progress towards strategic and operational objectives.
· Facilitate collaboration among data analyst teams from delivery partners to proactively address challenges and co-create solutions aimed at enhancing service delivery
Process Improvement
· Lead strategic initiatives to enhance team efficiency and effectiveness.
· Refine and adapt existing working files and tools to optimize usability and performance, while evaluating current practices and identifying opportunities for substantial improvements.
· Identify opportunities for process automation and improving utilisation of management data
Data Analysis
· Deliver high-quality statistical analysis and comprehensive impact reports to engage diverse stakeholders and provide meaningful insights that include short, medium, and long-term projections for enhanced programme impact.
· Ensure the relevance and effectiveness of data dashboards by integrating early warning systems to highlight priority areas for action.
· Provide mentorship and strategic oversight to M&E teams within delivery partners, ensuring the effective completion of roles and responsibilities.
· Maintain meticulous attention to detail and ensure high standards of grammar and accuracy in all documentation.
Data Integrity
· Collate and update volumetric and programme data and systems, continually developing and refining data collection processes.
· Strengthen data reliability by enhancing data flow from beneficiaries through to final reporting.
· Ensure compliance with data protection legislations when retaining and sharing information.
· Identify opportunities for process automation and ease of access to information.
Impact Presentation
· Deliver consistent, aggregated representations of project performance against targets, ensuring clear and compelling presentations.
· Partner closely with the Programme Director and Manager to create and deliver engaging and accurate programme outcome presentations.
· Tailor communication to suit varied audiences, including formal presentations for high-level stakeholders.
Relationship Management
· Collaborate with Analyst colleagues to streamline data processes, minimizing manual interventions where possible.
· Foster strong, professional relationships with delivery partners to ensure a positive and effective engagement experience with BOP.
· Work collaboratively with finance and investment teams to monitor programme invoicing and maintain awareness of the intersection between outcome achievement and the financial status of the project.
· Actively contribute to stakeholder meetings and forums, demonstrating focus and attentiveness to discussions
3. Experience, Skills, and Abilities
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· 1 to 3 three years relevant post-graduate professional experience in education, international development, consulting, or similar sectors.
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships internally and externally, including with people from different cultures and backgrounds.
· Attention to Detail: You are detail-focused and ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have a strong working knowledge and understanding of Word, Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be advantageous.
· Ability and desire to travel to Sierra Leone and similar contexts.
Benefits
To reward your hard work and dedication, we offer a competitive salary package and exceptional opportunities for growth, working alongside a global team of market leaders in outcome-based contracts.
What we will offer you
We are a flexible working employer and we will support you to ensure you achieve a healthy work life balance.
-
You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
-
You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
-
We offer a Salary Sacrifice Pension Scheme.
-
We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources, including YuLife which provides easy access to wellbeing tools, benefits and support services and the opportunity to earn rewards for wellbeing management
-
We also offer Private Medical Insurance on successful completion of your probation period.
-
You will be able to access Learning and Development opportunities.
Application process
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied
The closing date for applications is 9am 9th December
First round interviews are likely to take place w/c 16th December
The client requests no contact from agencies or media sales.
ID: 1364 Senior Wellbeing Coordinator
Service: Wandsworth WellFamily and Foodbank Service
Location: Wandsworth, SW11-SW15
Hours: 15 hours per week (part-time) Tuesday and Friday preferred
Salary: £36,138 - £39,627 FTE per annum (£14,650.54 - £16,065 per annum for part-time, 15 hours per week) inclusive of inner London weighting
Contract: Temporary (Until June 2025)
We typically divide our time between working in the office, the Wandsworth Community and from home. The whole team works from the office on Tuesdays.
We can offer the flexibility to work fully remotely. Our office space is wheelchair accessible.
This is an exciting opportunity for a motivated, passionate and experienced team leader or someone with the transferable skills and aspiration to step up into a more senior role. We are looking for someone who has experience of supporting adults in a mental health setting and has a good understanding of the causes and impact of mental ill health upon individuals and their families.
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
Wandsworth WellFamily and Foodbank Service is an adult mental health service, offering practical and emotional support in foodbanks and Primary Care settings.
We’re delighted to be recruiting a Senior Wellbeing Coordinator to support the manager in their role of leading and directing the WellFamily Service, whilst supervising staff, holding a small case load and deputising for the manager. We have a small, supportive and successful team and take a personalised, holistic and collaborative approach to assessing and supporting individuals referred by GPs, Foodbanks and other partnership agencies. The WellFamily Service is commissioned by the South West London Integrated Care Board and delivers much needed support for between 2-6 sessions, in a community setting, GP surgery or by phone.
Main Responsibilities:
- You will work closely with the Service Manager and other Senior Wellbeing Coordinator and take a lead on the quality assurance of work completed by the WellFamily team. This includes maintaining a high standard of overall governance including report writing, case management records and developing and maintaining compliance with the organisation’s safeguarding standards. You will work to implement audit processes and line manage at least one member of the team. In addition, you will carry a small caseload alongside your management responsibilities.
- Collaborating with partnership agencies and promoting co-production with guests and service users, you will provide 1:1 personalised support to individuals and identify wider issues that impact health and wellbeing. You will address individuals’ unique needs by designing bespoke wellbeing plans and establishing partnerships, helping individuals make positive, long-lasting lifestyle changes and play a pivotal role in diversifying and personalising care in local communities.
Main Requirements (for details check the job description and person specification):
- To join us as a Senior Wellbeing Coordinator you will have excellent holistic assessment and consultation skills. You’ll be an effective communicator who excels at building trusting and empowering relationships with individuals, and be able to work closely with a variety of professionals and stakeholders. You will be a skilled and experienced practitioner with the qualities of effective leadership, and dedicated to improving the lives and opportunities of individuals experiencing various challenges including financial hardship, poor mental and physical health and other complex issues. You’ll bring knowledge and experience of supporting adults with physical and mental health issues, and understand the impact of ill health, deprivation and discrimination on adults, children, young people and communities.
- Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service: Adult Workforce DBS required.
Benefits:
- an annual paid leave entitlement of 30 working days, plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
Download and submit a completed Application Form linked to the Family Action job advert on our Careers Hub
Closing Date: Sunday 12th January 2025 at 11.59pm
Interviews are scheduled to take place in person on the 23rd of January 2024.
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
ID: 1364
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Educational Mental Health Practitioner (EMHP) programme is a one-year postgraduate diploma course and is part of the Children and Young People’s Mental Health Psychological Training Programmes (formerly CYP IAPT). The programme trains graduate entry mental health practitioners to work in educational settings offering help for common difficulties in children and young people including anxiety, low mood and behavioural difficulties, primarily with a focus on CBT-informed evidence-based guided self-help interventions. The programme is a key part of the Green Paper proposals to increase the child mental health workforce.
In collaboration with University College London (UCL) as the degree awarding body, Anna Freud is recruiting a Practice Tutor to support the delivery of the EMHP Programme.
The Practice Tutors will be expected to facilitate practice tutor groups, contribute to the training and support EMHP trainees in a variety of ways to develop their learning and practice as EMHPs. The post-holders will also contribute to teaching sessions, undertake marking, personal tutoring and other similar tasks to support the delivery of the programme.
The ideal candidates must have knowledge and experience of delivering CBT or CBT-informed interventions for low mood and anxiety as well evidence-based interventions for behavioural difficulties and have experience in inclusive facilitation of small group learning.
Location
Hybrid (a mixture of home/onsite working), the delivery of teaching and Practice Tutor Groups facilitation by the post-holder is almost all face-to-face. For face-to-face work, the post-holder will be required to attend in person at our London office (4-8 Rodney Street, London N1 9JH).
Contract duration
Two permanent positions available.
Closing date for applications
Midday (12pm), Monday 9 December 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Wednesday 11 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews are planned for Monday 16 and/or Wednesday 18 December 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Who we are
Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.
Role Description
Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.
Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.
What you’ll deliver:
Membership
· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.
· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.
· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.
· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.
· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.
· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.
· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.
Corporate Partnerships
· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.
· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).
· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.
· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.
Regenerative Tourism
· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.
· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.
· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.
General
· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.
· Support for GCT events such as our annual Galapagos Day.
· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.
· To support other team members as required at busy times.
About You: Person Specification
Who we are looking for:
· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.
· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.
· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.
· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.
· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate
Work Experience & Skills Required:
o Experience delivering six figure annual income targets.
o A demonstrable track record in membership management and/or corporate fundraising.
o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.
o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.
o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.
o Excellent written and verbal communications skills, experience in best practice customer service.
o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).
o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.
Desirable:
o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.
o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.
o Spanish language ability is an advantage but not critical to this role.
o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.
Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).
Hours of work: 35 hours (5 days) per week.
Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays
Reports to: CEO
Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management
Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
To Apply:
Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.
The Trust supports, develops & promotes projects that achieve measurable conservation, sustainable living & protection of the environment in Galapagos
The client requests no contact from agencies or media sales.
We are looking to recruit a Apprenticeship and Skills Pathway Manager to join our team based in Midlands. You will join us on a full-time, fixed term basis (13 months maternity cover) and in return, you will receive a competitive salary of £31,500 per annum
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
Purpose of the Apprenticeship and Skills Pathway Manager role:
We are looking to recruit an Apprenticeship and Skills Pathways Manager as part of our HR and Volunteering team, to support the delivery of the Museum’s Skills Pathways Programme (apprenticeships, work experience and insight experiences) which provides opportunities and career pathways for young people and under-represented groups. This is a new and exciting opportunity that is a key part of our Inspiring People Strategy.
Key responsibilities of our Apprenticeship and Skills Pathway Manager include:
- Leading the Museum-wide apprenticeship programme and be an internal advocate for apprentices, sharing knowledge about best practice guidance and ensuring that policies and practice reflect up to date guidance.
- Ensuring that the Museum is able to attract a diverse range of high quality apprenticeship candidates and meets our statutory obligations with regard to apprentices.
- Planning and projecting manage the delivery of apprenticeship schemes, ensuring this meets the strategic direction set by the Museum and ensure that it is delivered on time and within budget.
- Deleading the Museum wide work experience programme to include long-termwork experience opportunities alongside shorter insight experiences (e.g. partnering with local schools)
- Ensuring that the Museum is able to attract a diverse range of work experience students across all organisational disciples.
- Working with line managers to identify new work experience opportunities that offer high quality experience for students.
What we are looking for in our Apprenticeship and Skills Pathway Manager:
- Demonstrable experience of working in a learning and development environment
- Knowledge of designing or managing professional learning and/or talent development programmes.
- Articulates the Museum’s purpose and objectives and supports the team to see their role within it.
- Actively shares experience and knowledge with team and, where appropriate, the wider Museum to develop understanding and knowledge.
- Confidently engages with stakeholders and colleagues at all levels, both internally and externally
- Motivates and provides confidence to team members, allowing them to utilise their skills and knowledge and act with relevant level of autonomy
Closing date for applications: 5th December 2024
Interviews will take place on: 16th December 2024
If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.
We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good. We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.
We were founded in partnership with Booking, Expedia, Google, Skyscanner, Trip Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.
Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.
What does successful Donor Development look like at Travalyst?
Managing Travalyst’s corporate and individual donor base and driving revenue growth through targeted fundraising efforts.
What you’ll get to do:
This role combines soliciting new prospect donors, donor management, partnership development, and data-driven campaign execution. The ideal candidate will be skilled in relationship building, fundraising strategy, and donor engagement, with a demonstrable passion for Travalyst’s mission of promoting sustainable travel and tourism.
Donor Management (~40%)
- Cultivate and maintain strong relationships with a portfolio of individual donors, corporate and institutional foundations to secure philanthropic and private funding and advance Travalyst’s mission.
- Identify, solicit, and nurture new donor prospects, ensuring continuous growth of the donor base.
- Strategise with senior leadership to retain and upgrade current donors, including personalised engagement for high-value supporters.
- Support high-value donor and corporate partner meetings, preparing personalised correspondence, proposals and briefs.
Fundraising Strategy, Campaigns, and Event Management (~30%)
- Collaborate with the Partnerships and Development team to plan, execute, and manage proposal development and annual appeal processes for fundraising campaigns, including donor and partner events, direct mail, and corporate initiatives.
- Conduct prospect research for individual donors, foundations, and international government funding sources.
- Oversee the project management and execution of partnership and donor events, ensuring seamless planning, logistics coordination, and delivery to meet revenue and engagement goals.
- Track and report progress on fundraising campaigns and events, providing analysis on key performance indicators and revenue projections.
- Work with the communications team to create compelling materials for donor outreach, event promotion, presentations, and corporate engagement.
- Secure grant funding through research, proposal development, and managing the grant application process.
Donation Administration and CRM Management (~20%)
- Manage the CRM system, ensuring donor and partner data is accurate, up-to-date, and effectively utilised for engagement and reporting.
- Partner with the Operations team to ensure all donations, invoices and tracking is completed in a timely manner with follow up to donors as required.
- Oversee donor reporting, generating data insights and analytics to inform future strategies and donor retention efforts.
- Manage reconciliation processes and ensure development data and financial data are in alignment.
- Collaborate with the team on CRM system training and improvements and support data migration if necessary.
General Administration and Team Support (~10%)
- Provide administrative support to the Partnerships and Development team, including scheduling meetings, managing calendars, and preparing materials for donor presentations.
- Assist with special projects and additional fundraising and partnership tasks as needed.
How do we work?
We are bold and humble, showing a willingness to embrace challenges head-on. We try new things, take risks, make educated guesses and move quickly to deliver impact. We are rigorous yet adaptable in the face of evolving challenges and opportunities. Most of all, we work closely and collaboratively showing care for each other and the planet we share, so excellent communication and collaboration skills are a must. We all work remotely, so rely heavily on video calls and other technology. We strive for excellence, and pride ourselves by continuously learning every day.
What skills we’re looking for:
· Experience in fundraising, donor management, or business development, with proven success in partnership building and substantial (ideally 6-7 figure) revenue generation.
· Ideally, Bachelor’s degree (or equivalent) in Nonprofit Management, Business Development, Marketing, or related field.
· Superior communication and writing skills, with the ability to edit text written by others and generate new text; experience in crafting compelling pitches and proposals.
· High proficiency in CRM systems (Salesforce) and data management (experience with donor databases preferred).
· Strong organisational skills with demonstrated ability to manage multiple priorities and meet deadlines and use project management software (Notion) to plan and track projects and work collaboratively across teams.
· Experience with grant management, writing and corporate engagement strategies.
· Experience with financial reporting and analysis in Excel/Google Suite.
· Strong understanding of sustainability issues, trends and the philanthropy sector, with a track record of aligning donor objectives with environmental and social responsibility.
· Experience working internationally and collaborating with people in diverse cultural and political contexts preferred.
· Ability to work independently and remotely in a dynamic and fast paced team environment.
· Strong alignment with Travalyst’s mission to promote sustainable travel and tourism.
· Ability to cultivate and maintain relationships with donors, corporate partners, and foundations, ensuring long-term engagement and revenue growth.
· Ability to develop and implement effective fundraising strategies that align with organisational goals.
· Exceptional written and verbal communication skills for crafting compelling proposals, presentations, and campaigns; and an ability to articulate Travalyst’s mission and impact in a way that inspires giving.
· Expertise in utilising CRM systems (Salesforce) to manage donor data, generate reports, and assess fundraising performance, deadlines and follow-ups.
· A commitment to delivering high-quality work while holding oneself accountable for achieving measurable results. Ability to set and meet high standards for performance, ensuring transparency and integrity in all fundraising activities.
· Understanding of financial principles related to fundraising, budgeting, and forecasting; and skilled in tracking fundraising metrics and using data to optimise strategies.
· Ability to thrive in a fast-paced, evolving environment with changing priorities.
An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.
The client requests no contact from agencies or media sales.
We are excited to offer you the opportunity to contribute to the development of a new Scottish Benefits, Debt, and Money Advice Service as a Regional Manager. Unlike other organisations, we are self-funded and not driven by targets.
If you are passionate about providing a holistic and person-centred service to your clients, we are the perfect fit for you. With us, your team will have the freedom to manage their own caseload and access grants for priority debts and insolvency fees. Additionally, the newly established Scottish team will be part of a national service, providing support across all four nations.
As a Regional Manager, you will play a crucial role in establishing the service, utilising your expertise in Scottish debt enforcement, insolvency, and the welfare benefits system. Your responsibilities will include recruiting a team of advisers who will be responsible for delivering this essential service. Additionally, you will be responsible for implementing the necessary governance measures to ensure that the service is both compliant and of high quality.
If you want to improve people’s lives, then please consider applying. We look forward to receiving your application.
Your key responsibilities will include:
- Service Development & Promotion: Partner with the Head of Welfare to develop and promote the Benefits, Debt & Money Advice Service across Scotland, leveraging strong networking and stakeholder management skills.
- Compliance & Standards: Ensure that service delivery aligns with FCA regulations, nationally agreed standards, and best practices in benefits and money advice.
- Resource Coordination: Oversee resource allocation and plan support activities to deliver flexible, person-centered assistance through both community-based and remote services.
- Team Leadership: Manage the Regional team, including recruitment, onboarding, and training, to uphold high service standards while ensuring adherence to relevant policies, practices, and procedures.
- Technical Knowledge Maintenance: Handle a small caseload of benefits, debt, and money advice cases to stay up-to-date with industry developments and technical expertise.
Please note this role will be Home based with occasional travel to Poppy Scotland/RBL offices and/or throughout Scotland (travel expenses covered).
This position is subject to pre-employment checks including an PVG Adult and Child check.
Here at Poppy Scotland/RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
Poppy Scotland/RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
INTERNAL COMMUNICATIONS SENIOR MANAGER (TRADING)
Salary: £49,000 - £53,000 per annum
Reports to: Head of Internal Communications
Department: Policy, Information and Communications
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Employment type: Permanent
Working hours: 35 hours per week
Closing date: Sunday 1 December 2024, 23:55
Interview dates: w/c 9 December 2024
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We have an exciting opportunity for you to join us as an Internal Communications Senior Manager (Trading). We need you to be responsible for developing and delivering a cohesive internal communications strategy that engages Trading's diverse workforce, including staff across the retail chain, online marketplaces, and new commercial ventures, in alignment with CRUK's organisational goals and the Trading growth strategy.
Further to this, you'll ensure that all internal communications are aligned with the department's objectives, enhance staff engagement, and support the successful execution of key initiatives. Working closely with Trading's senior leadership team to influence internal communications priorities, you'll manage internal messaging, and lead efforts to continuously improve the effectiveness of Trading's internal communications.
What will I be doing?
Leading the development and execution of a strategic internal communications plan that effectively engages Trading's 2,000 staff and 15,000 volunteers
Acting as a key strategic partner to the central internal communications team, ensuring seamless integration and delivery of charity-wide communications appropriately to Trading staff
Overseeing the strategic planning, coordination, and approval of all internal communications to Trading, including high-impact weekly newsletters and other critical communications channels
Collaborating with national and regional PR teams to ensure internal and external communications are aligned and integrated
Providing active leadership within the Trading Internal Communications team, ensuring the team delivers innovative and best-in-class internal communications
Overseeing the Trading communication platform, ensuring timely, relevant and impactful updates to Trading staff
Leading the measurement and evaluation of trading internal communications, setting benchmarks, KPIs and using data-driven insights (including staff surveys) to continually refine communications strategies, drive engagement and improve impact
Partnering with the Trading leadership team to design and implement trading staff and volunteer recognition programmes
Acting as the internal communications senior point of contact for business continuity, issue management or reputational risk issues in trading.
What skills are you looking for?
Extensive experience in leading and delivering high-impact, multi-channel internal communications strategies that align with business objectives. Ideally gained in a large, complex organisation within the commercial or charity retail sectors.
Proven ability to design communications strategies that drive engagement and support organisational goals
Demonstrable experience in building relationships, influencing, and managing relationships with a diverse range of senior stakeholders
Strong ability to influence and advise senior leadership on internal communications strategies and decisions
Proven ability to instil confidence in decision-making while maintaining positive, productive working relationships. Capable of leading with authority, while fostering a collaborative and inclusive environment.
A forward-thinking strategic approach, adept at using data, insights, and feedback to inform and refine internal communications strategies
Outstanding written and verbal communications skills, with the ability to distil complex and sensitive information into clear, compelling messaging for a range of audiences
Proven ability to motivate and inspire others, creating a positive, collaborative team culture
Extensive experience in planning, prioritising and managing high-level internal communications projects and strategies with the ability to make informed decisions under pressure
Proven experience in leading and managing teams, with a focus on setting strategic direction and defining performance expectations
High proficiency in using a content management system for intranet and digital communications - including Microsoft Sharepoint.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.
Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Are you an experienced and confident risk or governance professional? If so, join our growing Data, Risk and Governance Team in this new exciting role!
We are pleased to offer you the opportunity to help shape the governance and compliance landscape at Helen & Douglas House by developing processes and implementing the change necessary for operational effectiveness.
You will play a critical role in enhancing the risk management procedure, and will be responsible for providing assurance to the Board of Trustees & Executive Team that the charity is fulfilling its legislative and compliance obligations. Your responsibilities will also include developing and embedding processes and standards to ensure effective policies are in place.
While previous charity/third sector experience is not essential, previous risk management, policy and governance experience, and regulatory knowledge are necessary to ensure your success in this role. You will also possess strong influencing and relationship management skills.
Please note, we are shortlisting and interviewing as applications come in, so advert may close early if the vacancy is filled. We advise you to apply as soon as possible, if interested.
This role is a hybrid full-time role with 2 day per week spent working in our office in Cowley, Oxford. Pay range for this role is £35,923 to £46,026 per year.
Helen & Douglas House offer the following benefits:
- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.
- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.
- Life assurance x4 your annual salary.
- We are a direction agency for the NHS Pension Scheme.
- Group Personal Pension scheme with 7% employer contribution.
- Eye care voucher scheme.
- Cycle to work scheme.
- Octopus electric vehicle leasing scheme.
- Occupational sick pay and maternity pay.
- Enhanced maternity leave and shared paternity leave.
- A flexible working environment.
- Investment in your Continuous Professional Development.
- Employee Assistance Programme.
- Recommend a friend scheme.
- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.
Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families. We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.
Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.
Expert technical leadership. Modern Tech-Stack. Being Agile.
Senior Software Engineering Manager
£80,000 - £85,000 (+ )
Reports to: Head of Engineering
Department: Chief Operating Office
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)
Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.
Closing date: 02 December 2024 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Recruitment process: Two competency-based interviews
Interview date: From the week commencing 02 December 2024
How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
Cancer Research UK has an ambitious Engineering Strategy and modern with a complex hybrid (on-premise & multi-cloud) infrastructure underpinning an extensive technical estate. As part of our strategy, the charity is delivering a range of ambitious, modern change initiatives and programmes across the organisation to ensure we maximise the value of all our resources while delivering operational transformation & management and an employee experience that enables us to be an inclusive, well-governed, agile, and sustainable organisation. Therefore, our software delivery lifecycle, DevOps, full-stack, and integration technologies must operate securely and scale to meet the organisation's needs if we are to deliver our strategy of beating cancer.
Our in-house software solutions include a Content Management platform supporting multiple websites, Event and Activity Management web applications, Online Fundraising platform, Payments platform, Ecommerce and mobile apps. These are business critical systems under continual agile development, operating at scale for millions of users such as: cancer patients looking for information, supporters and volunteers helping with fundraising, c.600+ stores, c.4,000+ office staff, and researchers working towards curing cancer.
We are searching for a Senior Software Engineering Manager to lead our highly skilled, cross-disciplined, and diverse Software Engineering capability (c.25-30 staff including Front-End, Back-End, and Integration) which supports the charity's product development whilst establishing an agile, secure, and smooth-running digital workplace. The purpose of your role will be to deliver our software engineering strategy while providing technical leadership that develops the teams' skills and careers and encourages innovation by setting up small multi-skilled product teams empowered to make decisions and prioritise their work.
If you are an Engineering leader who has led and developed software engineering teams in large organisations, we would love for you to join our mission.
What will I be doing?
Leading Cancer Research UK's Software Engineering capability (c.25 to 30 staff) by:
Evolving and delivering the Software Engineering Strategy.
Developing platforms and products that are reliable, secure, performant, and flexible.
Recruiting and supporting software engineers' career development.
Providing expert technical guidance and motivational leadership.
Line managing, leading and developing an inclusive and high-functioning team by:
Creating a positive culture which recognises success, develops and drives high performance and rewards results to retain talent within the team and wider function.
Further developing the Software Engineering capability by collaborating with Lead Engineers to develop standards and reusable assets and encourage knowledge sharing (the current capabilities include Front-End, Back-End, and Integration).
Partnering with internal and external stakeholders ensuring a mature approach to architecting new solutions, giving estimates and commitments; and delivering on agreed commitments while optimising the efficiency of the team.
Fostering collaborative relationships with the others in the Engineering first-line team and across the Technology directorate to ensure appropriate levels of governance, platform reliability, efficiency and quality of delivery.
Embodying Cancer Research UK's leadership behaviours by:
Driving for impact by aiming high, creating clarity, and acting decisively.
Embracing our mission as a collective effort.
Creating an environment where our Software Engineering team can do impactful work by enabling ownership and building an inclusive workplace.
Fostering conditions where ideas and fresh approaches thrive by being curious and valuing challenges and ideas.
What skills will I need?
Experienced engineering leader who has recruited, developed, and engaged software engineering teams in large, complex organisations.
Excellent knowledge of the fast-moving technology landscape with a particular focus on cloud engineering and knowledge of:
Current best practices (e.g. BDD, CI/CD).
Architectural approaches and their future direction (e.g. modern front-end development/single-page applications, serverless services, infrastructure-as-code).
Full-stack JavaScript (React/Node JS) utilising AWS serverless services (e.g. Amplify, Lambda, Aurora).
A comprehensive understanding of the software delivery lifecycle and different approaches (including DevOps and Agile).
Has matured software engineering practices by retaining ambition and agility while establishing robust approaches fit for business-critical applications.
Strong communication skills with the ability to translate highly technical subjects for non-technical audiences.
A technical expert and a motivational leader with mature stakeholder management skills.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
Additional Information
For more information about working with us please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic individual who can develop, lead and grow our volunteer strategy, community engagement and marketing activity in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.
We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteer and community engagement team and lead and collaborate with our marketing and communication team to raise awareness and increase engagement to grow our vital work.
Main duties include:
¨ Be an effective manager, line managing our Volunteer, Community Outreach and Marketing and Communications teams.
¨ Working with various partner organisations, building relations while exploring possible funding/joint working/event opportunities, and supporting our Outreach Team to make sure they are best placed to have the biggest impact for the people we enable and empower.
¨ In collaboration with the Marketing and Communications team, oversee the production of high quality communications to raise awareness, increase engagement and grow support for our vital work.
¨ Organise and facilitate our Breaking Down Barriers Workshops three times a year.
¨ Lead on key projects around Communications, Volunteering and Engagement, including:
- Co-produce a strategic volunteering plan for the team aligned to our strategy
- Review and develop the charity policies for volunteering and ensure volunteers are up to date with our relevant policies, legislative requirements and our needs and requirements
- Co-produce a strategic communications plan for the team, aligned to our strategy
- Review all current communications and revise annual marketing plans to strengthen our presence in the community
¨ Working with colleagues in other teams and departments, develop a strategic Community Engagement plan aligned to our strategy
¨ Ability to work flexibly according to the business need which may include evening and weekends
Skills and Qualifications:
- Direct experience of line managing a team of staff
- Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
- Knowledge and understanding of volunteering best practice, strategy and policy
- Demonstrable experience of community engagement and building relationships with partner organisations
- Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
- Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
- Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
- Experience in MS Office and confident in using a database
- Understanding of data protection requirements and confidentiality
- Able to champion the role and contribution of volunteers
- Ability to engage and influence colleagues
Competencies Required:
1. Strategic and Operational Management
Understand the five year Strategic Plan and objectives and how it contributes to our mission. Think ahead and develop, lead and grow a busy programme of recruitment and encouragement of volunteers to meet the needs of the charity. Develop innovative approaches to recruitment and service delivery and make recommendations and suggestions to senior managers. Implement a communications plan to improve and increase our visibility and awareness.
2. Inspiration
Create new roles and tasks for volunteers working with colleagues across the charity. Increase the potential of the Outreach team as they build relationships across the county. Develop imaginative and effective ways to raise our profile and reach new audiences. Value and motivate volunteers to help them provide quality services and support for the charity.
3. Making Things Happen
Plan resources effectively and manage any crises effectively within laid down policies. Demonstrate a consultative and informed approach to problem solving, using patience and understanding. Liaise with charity colleagues and senior managers, and externally with other groups.
4. Record keeping
The people we support are often vulnerable so it is essential that all volunteers have an appropriate Disclosure and Barring clearance, and that our records of all other relevant paperwork such as driving licence details and insurance is kept up to date and properly recorded.
5. Managing Change
The post holder must be open to new ways of working, adapt well to change and be able to feed back the impact of changes to volunteers, their team and to senior managers.
6. Personal Impact
Make a positive impression on people as a consequence of your personal style, abilities and credibility. Act with integrity and strive to develop the competencies required to meet organisational objectives and to adapt to changing and sometimes uncertain needs and circumstances.
7. Focus on the people we support
Volunteer services are built around the needs of the people we support and the needs of the charity. The post holder must maintain good relations with people we support, seek their views on our services, and respond effectively to their comments to recommend improvements. Encourage volunteers to constantly reflect on service standards and how to deliver effectively. Ensure all marketing and communications reflects our charity and how we want to be positioned in the community.
8. Use of Information Technology
Must be familiar with MS Office programmes and other relevant IT and use it proactively and effectively to do the job.
Full time annual leave entitlement is 28 days per annum. Sensory Services by Sight for Surrey complies with auto enrolment, we match contributions up to 6%. using the Pensions Trust. We offer training opportunities suitable for each role. We pay for annual flu vaccinations and for an eye test every two years with a contribution towards work related glasses.
Job Title: Hackney Service Engagement Lead
Salary: £26,000 (FTE) Pro rata- £20,800
Working Hours: 28 hours per week
Contract: Fixed Term until 31st December 2025
Location: Hackney Borough Based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects. This role is split between being out in the community and working from home, it will include regular travel across the Hackney borough (expenses will be reimbursed).
About the Role
Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:
· Line managing the paid peer supporters within the Hackney staff team.
· Coordinating and maintaining the active social media and Infant Feeding Services website.
· Advertising volunteering opportunities across varying platforms including social media and in person at local events.
· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements.
· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.
· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.
· Coordinate and deliver the Breast Pump Hire Service across the Borough.
· Build and maintain relationships with local organisations and the children’s and family hubs
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breastmilk. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.
The role is 28 hours per week, with the hours worked across the week between the core hours of 9-5, however, will include occasional evening and weekends. This is role is based out in the community within Hackney with some home working.
About you
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description to find out more on the link here:
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 11.59pm 05/12/2024
Interviews: Week beginning 09/12/2024.
Interview format: In person interviews, venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
THE ROLE
NEA is looking to appoint new Warm and Safe Homes (WASH) Advice Line Co-ordinator posts on a full time (37 hours per week) basis; but we are happy to receive applications from candidates who may wish to work part time hours as we would be prepared to appoint posts as job share opportunities. Please state your preferred working pattern in your application and we will discuss this at interview.
WASH Advice Line Co-ordinators will be the first point of contact for vulnerable householders who are contacting the charity for a range of energy related advice matters. Co-ordinators will need to be empathetic, polite and have good listening skills but may also need you to be assertive and confident in order to provide support to clients, some of whom may be in difficult circumstances.
Whilst call centre or customer service experience will be advantageous, empathy and an ability to understand client needs is paramount and our training will give successful candidates the knowledge to succeed in the role.
The post holder’s main responsibilities will be to deal with customer and partner emails, calls, live chats and off- line tasks. These will include:
-
Provision of day-to-day support to our customers and partners (referral organisations) on any queries, or issues, through answering telephones calls and emails.
-
Process, resolve or escalate client queries within the WASH and wider team in line with the internal process.
-
As a WASH Advice Line Co-ordinator, you’ll be in the front line of the provision of solutions to client queries and issues as part of a wider team.
-
Maintenance of appropriate client records and necessary data using client management systems to ensure the progress of work towards project targets is monitored and that project outcomes are fully recorded.
The post holders will be responsible for the delivery of a range of projects which will demonstrate good practice in delivery of affordable warmth for low income and vulnerable householders.
The posts sit within the Communities Directorate and are part of a dynamic and caring team of professionals who go the extra mile to support their clients, some of whom may be in difficult circumstances.
WHAT YOU WILL NEED TO SUCCEED
You should be able to demonstrate understanding or experience of energy efficiency, you will be empathetic and be a good listener – as well as demonstrable experience of responding to the needs of clients in direct contact settings. You will have the ability to work with a wide range of people and demonstrable experience of working with vulnerable householders, low income and/or other disadvantaged groups.
You will need excellent interpersonal and communication skills with the ability to build trust and rapport with a range of communities and individuals.
An awareness of the environmental, social and economic problems of deprived areas and the roles of the public, private and voluntary sectors in tackling them, is desirable, although not essential.
NEA has several office locations throughout England, Wales and Northern Ireland, and welcomes applicants from all regions. Home working and office-based locations are available depending on proximity to a NEA office. Preferences will be discussed with candidates at interview. Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements.
WE ARE OFFERING:
-
£25,992 – £30,558, Scale 4 - 5, Points 7-17. New appointments will usually begin at the starting point of the scale.
-
18-month fixed term contract.
-
11½% non-contributory pension.
-
25 days annual leave (FTE) plus additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum.
-
Flexible working arrangements including the opportunity for hybrid working.
-
Enhanced family friendly payments.
-
Employee Assistance Programme.
-
Employee benefits platform.
The closing date for all applications is Friday 06 December 2024 at 12:00 noon. We anticipate interviewing in the week commencing Monday 16 December 2024. Only shortlisted candidates will be advised of the interview date. Full details of the posts and an application form are available on our website.
Please be aware that National Energy Action is not a sponsoring organisation. Therefore, the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
HOW TO APPLY:
Please apply by clicking 'apply now'.
Please note CVs will not be accepted as part of the application process. No recruitment agency or advertising enquiries please.
NEA aims to be an equal opportunities employer. We welcome applications from all people with the necessary skills and experience for the post. Charity Registration No. 290511. Company Registration No: 01853927
The client requests no contact from agencies or media sales.
In Your Corner are entering an exciting phase of growth, having recently converted to a charitable legal structure. After eight years of successful leadership, our founder is stepping down from their current post as CEO, and their position on the board. We are now looking forward to our future as a charity and seek a strategic leader with the passion to drive us forward.
We are an award-winning social enterprise whose mission is to support young people to develop the emotional and relational skills that will support them to thrive, through combining non-contact boxing with evidence-based ideas from psychological intervention. As a values-based organisation we're seeking someone with a commitment to our mission, vision and values; as-well as a solid understanding of youth work, mental health, or boxing/sport for change work and ability to use this to guide leadership decisions and actions.
The CEO will lead IYC’s services and charitable activities, ensuring effective day-to-day management and development of services and income, while maintaining a positive stakeholder engagement that aligns with its strategy, and ensures future success, financial sustainability, and impact.
This role is part-time and will include occasional evenings to support core project delivery times and board meetings. Regular in-person working in Inner London locations for project visits and meetings is a requirement. However, other activities can be completed via remote working.
We welcome applications from first-time CEOs who feel they have the skills, experiences and vision for this role. We are committed to diversity and inclusion and positively encourage applications from under-represented communities and people with lived experience.
You can find all information, specifications and requirements within our role pack. Please note that all applications must be received by 23:30 on Sunday 8th December 2024.
Please answer the screening questions and submit an up-to-date CV and cover letter.
In order to shortlist you, we want to know:
• What skills, experiences, and values make you a strong candidate
• Why you are wanting to work with us
• How you meet the person specification
Our mission is to support young people to develop the emotional and relational skills that will help them to thrive
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
The Postgraduate Diploma in Children and Young People’s (CYP) Psychological Trainings: Therapy is one of the national CYP Mental Health (CYPMH) workforce development programmes, funded by NHS England. This stems from an established programme with an existing team that has run successfully since 2011 when the CYP-IAPT initiative was first introduced and a service transformation programme began, aimed at improving existing CYPMH services.
The Programme Director will lead on the management and operational delivery of the programme, which includes delivering and developing the programme in line with the NHS England National Curriculum, whilst also ensuring it is in compliance with evolving University College London (UCL) academic governance and quality assurance and enhancement frameworks. Our Postgraduate Studies (PGS) department is made up of several other Programme Directors, Deputy Programme Directors, teaching staff and operational support staff, who all contribute in fostering a supportive and collaborative working environment and excellent student experience.
We are seeking a mental health professional with experience of curriculum design, assessment and programme organisation within an Higher Education context. You will demonstrate experience of working in CYPMH services, leadership skills, and the ability to work cross-culturally in relation to clinical practice. A commitment to delivering high-quality standards in teaching and assessment, and fostering a positive and inclusive learning environment for trainees to enhance student experience is significant for this role. Please view the Job Profile for all the requirements.
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). Some flexibility will be required to attend teaching days and staff/team events in-person.
Contract duration
Permanent.
Closing date for applications
Midday (12pm), Monday 9 December 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 12 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held remotely on Thursday 19 December 2024.
How to appl
Please click apply to find out more and apply online. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.