Database support officer jobs in south norfolk, surrey
Job description
Job Purpose
To manage and develop the home from hospital settle service in the hospitals that you are responsible for, to support timely and successful patient discharges from hospital and prevent re-admissions. You will work in collaboration with hospital teams and community teams to lead and manage your team to support the smooth transition from hospital to home for service users. The service works with people for time limited support (usually up to 6 weeks) to adjust and settle back in their homes, and to prevent readmission into hospital.
Key Tasks
- Work in partnership with the hospitals and other health and social care professionals to coordinate safe and timely discharges for referred clients. This involves attending meetings with hospital personnel including Discharge Co-ordinators and Ward Managers to discuss discharges and plan who and how individuals will be supported as appropriate.
- Manage a team working across two hospitals and ensuring the service is available between the contracted hours.
- Work collaboratively with other agencies providing support services.
- Conduct initial assessments of people referred to the services as necessary.
- Plan and develop person centred interventions to provide short term support for people after hospital discharge.
- Work with GPs as appropriate in identifying and supporting patients to reduce unnecessary hospital admissions.
- Work with people with a range of needs, dealing with issues ranging from social isolation and keeping people engaged in their community, to preventing unnecessary admission to hospital.
- Support the hospitals with delayed transfer of care (DTOC).
- Coordinate and monitor the caseload of referrals allocated to team members to ensure a fair and manageable distribution of work.
- Rota planning to ensure staff flexibility and availability, enabling planned rosters that best suit both hospital and patient needs.
- Develop your team which includes; supervision, appraisal, planning of continued professional development opportunities and training needs.
- Conduct regular management audits to ensure a consistent way of working and identify development and training needs in the team or individual.
- Develop and deliver a flexible service that can respond to peaks and troughs in demand.
- Ensure the service is meeting key performance indicators, and identify any concerns e.g. demand for the service exceeding the levels in the contract and taking proactive action to address this.
- Monitor performance of the services against KPIs and produce reports to demonstrate performance.
- Deliver front-line services when needed, e.g. sickness or staff shortages. This is by exception rather than you regularly doing support work.
- Manage the budget, sign-off expenses, and ensure the project is delivered to budget, liaising with the Finance Department as necessary.
- Support the directorate with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders.
- On a rota basis, provide weekend on call cover for the services you manage, and other hospital settle services provided by AUKEL.
Administration
- Lead on contract reporting, this includes quarterly, annual and ad hoc reports as necessary.
- Carry out annual customer service surveys.
- Enable the impact of the service to be assessed and inform the improvement of other local services by keeping electronic records of all referrals and interventions, and producing reports on activity and outcomes, in accordance with KPIs.
- Meet and produce reports as required by the Head of Service.
- Ensure patient records are regularly updated through AUKEL database, and support staff to complete their administration via training etc.
- Work with the Communications team and the Head of Service, market and promote the service.
- Build and circulate a resource pack for the wider AUKEL team to generate referrals between services delivered by the charity.
Quality
- Be familiar with and implement AUKEL policies and procedures.
- Ensure the service is delivered in accordance with Care Quality Commission principles.
- Ensure a cycle of continuous improvement by taking a “lessons learnt” review approach.
- Ensure that the requirements of the contract specification for the services are met.
- Ensure integration with other AUKEL projects, and service users are referred/sign-posted to appropriate support services available to them.
- Respond to safeguarding or other concerns and take appropriate reporting and management action.
- Lead on recruitment of staff for your team, and support others at AUKEL.
Liaison
- Represent AUKEL and participate in appropriate external meetings and events and remain aware of local, regional and national issues affecting AUKEL clients.
- Develop external relationships with stakeholders, and build positive connections with health and social care partners
- Attend contract management meetings with commissioners alongside the Head of Hospital and Home Services.
General
- Meet regularly with line manager for support, supervision and appraisal.
- Attend team and staff meetings, (and other meetings) as required.
- Complete any training required to fulfil the post.
- Carry out the duties of the post in accordance with AUKEL’s policies and procedures including Equal Opportunities, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults, Safeguarding, and Care Quality Commission (CQC) guidelines.
- Other duties which are consistent and commensurate with the responsibilities of the post and the needs and development of the Hospital Home and Settle Service.
Functional Links
- The Home and Settle Manager is line managed by the Head of Hospital and Home Services
- The Home and Settle Manager line manages:
- Project Officers
- Discharge and Settle Workers
- Volunteers
- Close working is required with Age UK East London Finance Team
- Close working with Information, Advice, Advocacy & Befriending Services
- Close working with Handyperson services
- Close working with Age UK East London Community Services
- Close working with other take home and settle services across east London
Person Specification
Experience
Essential
- Minimum of 2 years’ experience of people management including line management and team leadership.
- Minimum of 2 years’ experience of delivering services within a health or care setting at a level reflecting the responsibilities of the post.
- Of project recording and reporting to funders.
- Of leading service development and improvement and managing the change process.
Desirable
- Experience of working with older people
- Experience of working within a hospital discharge setting.
- NVQ Level 2 Health & Social Care or Care Certificate
Knowledge & Understanding
Essential
- Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
- Understanding of NHS hospital discharge procedures.
- Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.
- Understand of and commitment to equity, diversity, inclusion and dignity
Desirable
- Knowledge and understanding of NHS England legislation regarding Avoiding Unplanned Admission Care Plans.
- Knowledge of project financial budgeting
- Knowledge of CQC fundamental standards
- Understanding of impact on the Mental Capacity Act 2005 & Liberty Protection Safeguards 2020 within the hospital setting
Skills/Attributes
Essential
- Excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Good planning and organisational skills
- Ability to work calmly under pressure.
- Intermediate IT skills
- Data analysis skills
Desirable
- Ability to speak one or more community languages
Additional Requirements
- This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
- Flexibility in working hours to meet organisational needs
- The post holder will work with standard Office365 server-based computer system
- Occasional weekend and evening working may be required
Employment Details
Location
The post holder will be based between the Homerton and the Royal London Hospitals.
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
The post holder will be mostly based within the Hospitals they oversee.
The client requests no contact from agencies or media sales.
CEO
We’re looking for a new Chief Executive Officer to lead our vital work, bringing their expertise in data and technology and their passion for nature to drive the NBN Trust forwards.
Position: CEO
Salary: £65,575 – £68,854 depending on experience.
Location: Fully remote, working from home, with some travel.
Contract: Permanent.
Hours: 35 hours per week. Flexibility regarding working pattern.
Closing date: 9am, Friday 11 April 2025
Interviews: 1st round, week commencing w/c 28 April. 2nd round, week commencing 5 May.
The NBN Trust is a nature charity with a difference. Our mission is making data work for nature. The UK is one of the most nature-depleted countries on Earth and, if we’re to stand any hope of fixing it, we’re going to need data. Lots of data. “What gets measured gets done”, as the saying goes. We need to understand what we’ve lost and what remains. We need to set targets for nature’s recovery. And we need to measure success as nature turns the corner and starts to make a comeback.
That’s where the NBN Trust comes in. We support the entire UK conservation movement by providing public access to the wildlife data that’s needed to make good decisions for nature. We’re a conservation charity, tech charity and people charity rolled into one – a unique combination!
You’ll be responsible for:
· Driving the delivery of our strategy and vision of making data work for nature.
· Developing and maintaining excellent relationships with our partners, funders and stakeholders.
· Overseeing the day-to-day management of the NBN Trust, ensuring financial sustainability, staff performance and wellbeing, and good governance.
We’re looking for someone with a data or digital background, with a track record of overseeing the delivery a high-quality user experience through digital products and commercialising data or digital services. Passion for nature conservation is essential, as well as a desire to engage with the many natural history specialists who contribute data to the NBN Atlas. We’re looking for an ambitious individual with an agile, entrepreneurial mind-set, who can drive income generation and growth.
The ideal candidate understands what an excellent data platform looks like and how to continually evolve this to keep up with trends and developments. Attention to detail and ability to horizon-scan is key in overseeing the Trust’s projects and key work streams and ensuring good governance. The NBN Trust is a small team, with a big responsibility, undergoing a period of change, and your role will be to steer the staff through this change and deliver the NBN Trust’s strategy.
We’re a 100% remote-working charity, so you’ll need to be comfortable and effective working from home. The whole team meets up four times a year for in-person team meetings (in London and other locations around the UK). The post holder may be required to work occasional weekends and evenings.
Applicants must reside in the UK and be eligible to work in the UK.
We’re an equal opportunities and Living Wage employer. We welcome all applicants, and we’re striving to create an inclusive and diverse team. If you’re interested in joining us, please read the Job Pack – and get in touch if there’s anything you’d like to ask.
When applying, if possible, please also complete and return the EDI Recruitment Questionnaire. This is not mandatory but will ensure we can gather information across a range of questions such as ethnicity, religion, working background, etc. to monitor the diversity of applicants.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Campaigns Project Manager
Contract type: Maternity Cover, 12 months, 35 hours per week, with a starting date from June 2025
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face per week, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £43,668 - £45,851 per year with excellent benefits
About WaterAid
Use your skills to play a vital role in changing the world through water. We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Campaigns Project Manager to drive change through water, so millions of people can break free from poverty and change their lives for good.
About the Team
The role sits within the Supporter Marketing team, a team at the heart of WaterAid’s communications with its supporters. The Supporter Marketing team plays a pivotal role in shaping the dialogue with our supporters, defining and facilitating their crucial contribution to driving our mission forward. We are responsible for creating the best supporter experience in the UK, that people genuinely love and feel part of. We build relationships and increase the engagement with our supporters – delivering £37 million income stream from a supporter base of 700,000+ individual supporters, through an audience-led communication programme of diverse channels.
About the Role
As our enthusiastic Campaigns Project Manager, you will be responsible for developing and implementing WaterAid's mass campaigning strategy to influence governments and policy makers, driving campaigning actions through stunning, personal, story-led communications. The purpose of which is to increase our political impact and inspire supporters to advocate to end the water crisis.
This role is a Full-Time, 12 months maternity cover, with a starting date from June 2025. Our offices are based in Canary Wharf, London.
In this role you will lead on developing and implementing WaterAid's mass campaigning strategy to influence governments and policy makers, maximising political impact and supporter engagement, identifying opportunities to test innovative ideas.
You’ll also:
- Devise and manage appropriate supporter journeys for campaigners, developing a relationship with supporters to ensure their support is maximised
- Create phenomenal personal communications, that develop supporter conversations and make lifetime connections
- Help build a team that everyone wants to work with and for, and where people do work that most interests them
To be successful, you’ll need:
- A good understanding of mass campaigning principles, and a strong interest in creating meaningful individual political actions that result in change
- Proven experience in a successful mass campaigning, direct marketing, supporter engagement and/or customer marketing role
- Solid project management experience, with the ability to manage large, complex projects from start to finish, working to agreed timescales and outcomes and with multiple stakeholders
- A passion for creating phenomenal, unexpected, personal story-led creative, which tells of extraordinary human experiences.
Although not essential, we also prefer you to have:
- Experience of volunteers or campaigners’ management
- Experience with new product development
- Hands-on experience of working with budgets and reporting on financial KPIs
- An empathy with overseas development issues
Closing Date: Applications will close 10:00 am UK Time on 14 April 2025. Availability for interview is required on the week of 28 April.
How to Apply: Click ‘Apply’ to upload your CV and an essential Cover Letter.
*Please indicate in the summary the relevant skills and experience you bring that makes you an ideal candidate for this role.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Global Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Overview
5Rights Foundation is a globally active NGO with the agenda to build the digital world children and young people deserve. This is an exciting opportunity for a dynamic and proactive individual to further develop their expertise in advocacy communications, press relations, and digital engagement while contributing to meaningful global change.
About 5Rights
5Rights Foundation aims to ensure a digital world that will serve children and young people today and for future generations.
We are a small but high-impact team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).
The Role
5Rights Foundation is seeking a dynamic and skilled Communications Officer to join our team. The successful candidate will play a central role in managing external communications, strengthening our media presence, and ensuring our messaging aligns with the organisation’s pioneering and ambitious global advocacy objectives. This role offers the opportunity to deliver practical change for children, as part of a small organisation with a strong track record of changing narratives, setting the agenda and bringing together both the expertise and the public support to get policy over the line.
Reporting to the Head of Communications and working closely with the 5Rights Advocacy and Operations teams, the Communications Officer will be responsible for crafting compelling content (such as articles, social media posts and press releases), liaising with journalists, and enhancing our brand visibility across multiple platforms. The position is fast paced, requiring a proactive mindset, attention to detail, and the ability to work both independently and collaboratively. We offer an initial 6-month contract, with the possibility of a permanent role.
Key Responsibilities
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Monitor news cycles and digital trends to identify risks and opportunities.
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Track media coverage and maintain an up-to-date press contact database.
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Manage 5Rights’ website and social media platforms, ensuring consistent messaging.
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Develop impactful content, including audiovisual assets, articles and press releases.
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Manage the design and dissemination of 5Rights’ monthly newsletter.
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Support the design and execution of communications campaigns, both independently and with coalition partners.
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Assist in the planning, promotion and execution of events.
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Support internal coordination to align communications with advocacy goals.
ESSENTIAL skills and attributes
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A degree in communication, journalism or equivalent.
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At least 2 years of professional experience in communications, journalism, or a related field.
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Excellent writing, messaging and presentation skills, with a strong ability to engage press and public audiences.
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A solid understanding of traditional and digital media landscapes.
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Experience managing social media channels and developing effective engagement strategies.
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Experience in the creation of social media content (video and static graphics), and marketing materials using graphic design software such as Canva or InDesign.
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Familiarity with Mailchimp and experience with content management systems (WordPress); knowledge of SEO best practices is a plus.
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A proactive, can-do attitude and solution-oriented mindset, backed by strong strategic thinking skills and project management abilities.
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Excellent spoken and written English. Other languages are an advantage.
DESIRABLE skills and attributes
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Experience working internationally and in culturally-diverse settings.
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A good understanding of the international tech policy landscape and policy making processes.
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A good overview of the issues children face in the digital environment.
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Knowledge of other languages, notably French or Spanish.
Practical details
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Reporting line: Head of Communications
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Location: UK or Belgium. This is a fully remote role, with access to shared office spaces in both London and Brussels that can be used up to twice a week.
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Duration: 6 months
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Full time, with flexibility in working hours
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Remuneration: £27,000 per annum for a UK-based employee, or 35,660 Euros per annum including all benefits (Basic salary of €2,419 per month before benefits) for a Belgium-based employee. Some negotiation may be possible depending on experience.
How to apply
We are a small but ambitious organisation looking for committed professionals that can help scale our influence and impact. If you believe you are a good fit, please submit a CV and brief covering letter explaining what you would bring to 5Rights before 20th April.
5Rights Foundation is committed to building a diverse team. All qualified applicants will receive consideration irrespective of age, racial or ethnic background, opinions or beliefs, gender, sexual orientation, health or disabilities.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our goal is to scale up access to treatment in the most underserved areas of the world so that all babies born with clubfoot can live a life free of preventable disability. Do you have the skills, knowledge and passion to help us build strong organisational foundations so that we are effective in our mission?
We are looking for an experienced charity operations manager to build upon and strengthen our operations and infrastructure as we grow. This is wide ranging role, working closely with the CEO to set operational priorities and with the whole team to develop systems and processes to support our key areas of work in advocacy, collaboration and training. Your work will have a direct impact on our ability to widen our network and work effectively towards our goal that all children born with clubfoot will be able to walk, play and run free.
Role Description
You will be responsible for a range of areas that support the infrastructure and smooth running of the organisation. We are looking for a senior operations manager with capabilities across operational strategy and systems, but you will not necessarily need to be an expert in all areas listed, and there is some scope for freelance support if required (for example in designing communications or book keeping). The role-holder will lead on operations and a key infrastructure project which will provide a foundation for future growth: scoping, setting up, and implementing a CRM system to support data and contacts management across the charity and skills in scoping and setting up CRM are essential to the role.
- Working closely with the CEO, prioritise and develop key operational areas, including: IT, Knowledge/Resource management, Cybersecurity, Human Resources systems and processes
- Lead on scoping, setting up, and implementing a CRM system
- Manage communications and annual renewals with our members
- Work with the training team to set up and manage our resource library
- Oversee social media marketing, website and newsletters with support from the team for content development
- Financial management including bookkeeping, managing payments and invoicing, payroll, supporting the CEO with preparation of annual accounts
For the full role description and person specification including skills and experience required for the role, please see the attached Senior Operations Manager Job Description.
We are only able to offer this role to individuals with existing right to work in the UK. Applicants from outside the UK must include in their application whether they have been granted right to work in the UK. If not, unfortunately we will not be able to consider your application.
#operations #operations manager #senior operations manager
Please review the role description and person specification in the attached document before applying.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Direct Marketing Manager-Retention at the Disasters Emergency Committee is pivotal when we launch an appeal. They will shape and deliver new and existing supporter journeys for the DEC’s individual, community and legacy donors, and lead a programme of improvement across all major contact points between the DEC and the public.
The purpose of the role is to:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of the DEC’s segmentation, to maximise future income and continually improve the retention of individual supporters for future emergency appeals,
- Lead on the production of retention and reporting back materials for individual and community supporters,
- Manage the development and maintenance of specific supporter journeys,
- Develop and oversee the materials and supporter positioning for a light touch and mainly reactive legacy marketing programme for the DEC.
The role will deliver responsibilities for strategy and planning, fundraising, networking and building relationships. You must have strong direct marketing experience with a focus on high volume donor acquisition and demonstrable knowledge of direct marketing techniques such as direct mail, email, SMS and SMS content management systems.
A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters. Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget.
You must have excellent understanding of donor motivations, managing donor relationships, supplier relationships and negotiating contracts.
Ideally you will have experience of working in the international humanitarian aid sector, have excellent understanding of current trends within charity direct marketing and have used Salesforce and Salesforce Marketing Cloud and Google analytics.
An ability to work under extreme pressure during appeals and to very tight deadlines with excellent attention to detail is a key driver for success in this role.
You will join a collaborative team, department and organisation that excels in maximising their fundraising effort in response to disasters that keeps donors and recipients of funds updated and engaged throughout and beyond the journey of an appeal.
Please download the job description for full details of the responsibilities and expectations of the role.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
The PA team to SLT play a pivotal role in ensuring the smooth operation of SafeLives mission by supporting SLT to navigate a complex landscape of responsibilities and initiatives. They represent the charity with many of our senior stakeholders, manage a busy Senior Leadership office and deal with senior executives across the charity sector, government, business and philanthropy.
This PA role will have a particular focus on supporting the Director of the Drive Partnership whilst also will also supporting across SafeLives SLT as required.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 17th April 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Capacity Development Officer
Title:Capacity Development Officer
Contract Type:Employee, full time
Contract Duration: Fixed term contract until 31 January,2026, subject to renewal
Reporting to:Capacity Development Manager
Location:Combination of home-based and working from Londonoffice
Application deadline: 20th April 2025
About the NCD Alliance
The NCD Alliance (NCDA) is a global civil society alliance of 400+ civil society members across 80 countries dedicated to supporting a world free from preventable suffering, disability and death caused by noncommunicable diseases (NCDs). Over 14 years, NCDA has built a reputation as a leading global advocacy organisation on NCDs, a global thought leader on NCD policy and practice, a convener and mobiliser of the NCD civil society movement, a partner to governments and the World Health Organization and other United Nations agencies, and an advocate for meaningful involvement of people living with NCDs. You can find more information about the NCD Alliance in our website.
About the role
The Capacity Development unit seeks a Capacity Development Officer to support the implementation of the Advocacy Institute Regional track.
The NCD Advocacy Institute is a flagship Capacity Development initiative designed to strengthen NCD civil society to ensure a more effective NCD response. It consists of a multi-year partnership with organizations and alliances, supporting and strengthening the growth of NCD civil society across selected geographies. Its Seed track supports the establishment of NCD civil society networks in countries/regions where these are non-existent or young. The Accelerator track works with established NCD alliances to strengthen advocacy efforts where there are windows of opportunity for specific NCD policy change.
The Regional track focuses on strengthening regional NCD civil society in their coalition building and advocacy efforts with a key element of leading mobilisation and accountability efforts ahead of and in follow up to, the 2025 High Level Meeting on NCDs. The track supports regional alliances in Africa, Caribbean, Eastern Mediterranean, Latin America and South East Asia and includes a mix of grant support, tailored technical assistance, access to relevant training opportunities (Seed, Accelerator, different thematic tracks according to the capacity needs and strategic interests of each alliance), networking and knowledge exchange opportunities across other regions. The track also focuses on enhancing the role of regional NCD alliances in the capacity building of national NCD alliances in the region and pays special attending to building close linkages with Our Views Our Voices Initiative. A key element of this track is to build effective connections between national, regional and global advocacy efforts and maximise global and regional advocacy opportunities in the lead up, and in follow up, to the 2025 UN High Level Meeting on NCDs.
The Regional Advocacy track aims to:
·Strengthen the organisational capacity of regional alliances as an enabler for effective advocacy, supporting coalition building, strengthening organisational processes and governance structures;
·Support strategic advocacy and accountability efforts led by regional alliances, strengthening linkages between global, regional and national advocacy levels, maximising global advocacy milestones, particularly the 2025 UN High level Meeting on NCDs;
·Promote and support the role of regional NCD alliances in mobilising NCD civil society and national alliances in the region, and the role of regional NCD alliance in supporting regional networks as such.
The Capacity Development Officer will play a key role in the implementation of the Regional track by supporting coalition-building efforts, strengthening regional advocacy initiatives, and enhancing the capacity of NCD alliances to drive policy change. This includes providing grant administration support, facilitating technical assistance, and ensuring effective knowledge exchange between regional and national alliances. Additionally, the officer will contribute to monitoring and evaluation efforts, gathering key insights on local conditions and advocacy opportunities to inform tailored capacity development support.
This is an excellent opportunity for candidates passionate about strategic advocacy and supporting regional-level coalition-building initiatives, working for a respected civil society organisation, engaging with inspiring advocates, national and regional stakeholders, and getting involved in priority NCD-related global health and development issues.
NCDA seeks applicants with suitable experience and background for a full-time role as Capacity Development Officer. This position reports to the UK-based Capacity Development Manager. This position is possible thanks to NCD Alliance’s partnerships with Bloomberg Philanthropies and is subject to yearly renewal. The role is based in London, UK, and is open to UK citizens and other applicants who already possess a valid work authorisation. NCDA will not sponsor visa applications. The Capacity Development Officer would be mainly home-based/remote with the expectation of working from the London office 1 day a week.
Core responsibilities
•Support the roll out of the Advocacy Institute’s Regional track, by strengthening regional coalition-building and advocacy efforts, enhancing the capacity of regional NCD alliances to drive policy change and accountability.
•Perform grant administration duties, to support the Advocacy Institute and its Regional track, including grantee communications, support grant awards, monitoring and grantee reporting.
•Monitor local conditions and opportunities for the Advocacy Institute participating alliances and collect M&E data regularly to help with programme development and the provision of tailored technical assistance to NCD alliances part of the Advocacy Institute’s Regional track.
•Support the development of research and knowledge products in support of CD work as needed (e.g., civil society mappings, guides, reports, programme documentation, etc.).
•Support the organisation of the Advocacy Institute trainings and live sessions, and other CD events as required, including supporting curriculum development, participant support, administrative functions, and evaluation.
•Provide written content to promote regional and national activity through NCD Alliance communication channels, including social media and website.
•Leverage NCDA expertise providing technical assistance to alliances and facilitating networking opportunities, enable access to NCDA expertise, advocacy advice and support, and access to a broader network of advocates who can provide peer-to-peer support.
•Support broader Advocacy Institute and NCDA webinars and events for regional and national NCD alliances.
•Coordinate regional and national efforts with global advocacy to ensure maximum impact of the Advocacy Institute and broader CD efforts.
On-going activities:
•Ensure an updated record of activities by organisations and NCD alliances supported by the CD projects and initiatives, to inform NCDAs capacity development, advocacy and communication activities.
•Maintain regular communications with regional and national NCD alliances for advocacy and network updates.
•Gather relevant regional information to support the offering of appropriate and relevant technical assistance to NCDA member regional and national NCD alliances.
•Help maintain an updated contacts database of regional and national NCD alliances.
•Help maintain up to date Capacity Development content in the NCDA website.
•Handle administrative responsibilities in support of CD activities as needed.
•Mobilize regional and national NCD alliances in support of global advocacy campaigns.
•Provide support to civil society regional and national meetings as required, including administrative and content development support.
•Support Advocacy Institute webinars for regional and national NCD alliances.
•Look for opportunities to showcase regional and national progress in global events and platforms.
Required experience and skills:
•Advanced university degree in public health, international relations, public policy, or similar, with a minimum of 2-3 years of relevant work experience in the non-profit area.
•Demonstrated interest and understanding of global health and development; knowledge of NCDs would be ideal, particularly on aspects related to health policy and/or public health background is preferred.
•International work experience is highly desired, as well as professional knowledge and/or experience of advocacy, policy and/or programmes.
•Excellent organisational and strategic planning skills and ability to successfully manage competing priorities and meet deadlines.
•Capacity to work independently and collaboratively in an international team environment with solid interpersonal and verbal communication skills.
•Excellent judgment, strategic thinker, initiative taker.
•Excellent analysis, writing and oral communications skills in English – foreign language skills are a plus (Spanish and/or French).
•Solid knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
•Availability for international travel (10%; as needed)
Diversity and inclusion are a priority at the NCD Alliance. We are committed to cultivating a fair and healthy environment, where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone.
The role is based in London, UK, and is open to UK citizens and other applicants who already possess a valid work authorisation. NCDA will not sponsor visa applications.
The client requests no contact from agencies or media sales.
As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty.
Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.
Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued.
This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.
Who are we looking for?
We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships.
The ideal candidate will have:
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Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising.
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Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.
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Strong planning and organisation skills, with the ability to handle multiple activities simultaneously.
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Proven record of being results-driven and achieving agreed fundraising targets ad outcomes.
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Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.
See our Recruitment Pack for the full role description and specification and for more information about the charity.
Location: Home-based within England with regular travel to London and elsewhere in the UK as required
Interviews: 19 May 2025 (London Office)
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference. The Challenge Events Manager will lead and oversee the Challenge Events Portfolio and management of the Challenge Events Team.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
*Interviews will be conducted on a rolling basis as applications are received.
The client requests no contact from agencies or media sales.
About the role
Are you an innovative communicator, energised by the opportunity to work in the heart of Westminster on the big political challenges of our time? If you bring compelling storytelling skills, excellent media networks and a creative, entrepreneurial approach, we would love to hear from you.
At a time when political, social and economic challenges are growing in the UK and abroad, the stories Demos is here to tell – of the power of democracy, citizen voice and radical new approaches to technology, public services and the economy – have never been more important. This is a career-defining opportunity to play a key role in shaping the voice of one of the UK’s most dynamic and influential think tanks, as we enter an exciting new phase of growth.
You will report to the Director of Policy and Impact, and will be responsible for designing and delivering a compelling communications strategy to grow Demos’ profile, reach and external impact. You will be excited by the opportunity to work on some of the most pressing and complex policy challenges, such as national renewal, growth and mission-led government, ensuring Demos’ voice is heard by the audiences that matter most to us, including MPs, journalists, civil society organisations, and industry.
Line managing our Content and Production Officer to provide high-quality design and content production support across our project work, you will be experienced working across media, socials and in-house channels (e.g. newsletters) to create and respond to opportunities for impact. A skilled storyteller, you will write, edit, coordinate and publish content across multiple channels, ensuring consistent, distinctive tone of voice and strong and clear narrative in the crowded communications spaces we work in.
You will bring keen understanding of the power of brand, including visual identity, to drive impact, and will be confident using data and analytics to inform and improve our communications strategy.
What we offer
- Generous leave entitlement: 27 days + Bank holidays + 3 additional days off between Christmas and New Year
- Enhanced pension contribution: 6%
- Enhanced sick pay
- Enhanced parental leave
- A forward-thinking, supportive and collaborative team
At Demos we centre staff wellbeing as a key priority; we will make every effort to ensure staff feel happy, healthy and valued as part of our integral team.
DIEJ at Demos
At Demos, we recognise, celebrate and promote the positive contributions that are made by diverse groups. We exist to proactively tackle social and economic exclusion and engaging with and promoting the voices of people whose voices may not otherwise be heard is core to our work. We believe that this should be reflected in our team and we strongly encourage applications from people from minority ethnic communities, people with disabilities, or others with lived experience of disadvantage. We expect all members of our team to recognise and value differences and the unique contributions that people make to the way we conduct our work and develop our insights, and encourage people to bring their diverse perspectives and backgrounds into their work on a day-to-day basis. We have flexible working policies and would be happy to discuss flexible working requirements with any candidates. Read our full DIEJ policy on our website.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of role:
To work in partnership with the Head of Training and Qualifications and other colleagues to ensure effective delivery, monitoring and Internal Quality Assurance of Bild BTEC qualifications including Certificates and Diplomas.
Role Summary:
The Qualifications Coordinator will be responsible for coordinating the delivery of Qualifications & Diplomas throughout BILD and the RRN and to assist with the vision of becoming the qualification provider of choice for Learning Disability and/ or Autism Professionals and Providers.
The Qualifications Coordinator will lead on Internal Quality Assurance and other processes to ensure that the requirements of awarding bodies/assessment centres are fully met.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Thank you for considering this fantastic opportunity to join The Avenues Youth Project as our Fundraising Manager with responsibility for writing applications to Trusts and Foundations. This is a part-time position (4 day/week) with full flexibility for home working.
The Avenues is an exceptional West London youth centre that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. The Avenues offers free-to-access fun and meaningful after-school, weekend and holiday activities led by trained youth workers. Our excellent facilities include training kitchen, music recording studio, podcasting studio, arts and crafts room, sports hall and classrooms.
With secured blue-chip funders and a host of smaller funders, a significant amount of groundwork has been laid, including a pipeline of multi-year grants securing some activities to 2026 and beyond. Our challenge is to maintain this revenue to create a stable future, by strengthening our relationships with existing funders and introducing new ones. We are looking for someone who not only shares our determination to give all young people a fair chance but has the experience, skills and personality to help us achieve our goals, someone who enjoys the thrill of achieving funding success.
Educated to degree level or higher, you will be a hard-working, self-starter with excellent writing skills with the ability to write concise and creative bids. Ideally, you will have 3+ years’ proven track record in a fundraising position, with a focus on trusts/foundations and public sector income streams. However, you may equally have experience in sales and marketing in a commercial environment.
Either way, you will be skilled at budgeting and presenting financial information in easy to understand formats. You are a relationship builder and collaborative worker with a creative and proactive approach to problem-solving.
You have a high standard of software literacy (Office software, Mailchimp and internet), excellent telephone manner and an ability to communicate effectively with a range of callers.
The role offers you the chance to work for a highly respected charity, with a great team of staff, while helping make meaningful change. The Fundraising Manager is a very well respected position in our organisation and you'll work closely with the Chief Executive and the rest of the team.
The client requests no contact from agencies or media sales.
Reports to: Director of Research
Responsible for (personnel): N/A
Start date: June 2025 or as soon as possible thereafter
Based in: Candidates from any location where DMI has a permanent presence (London, Antananarivo, Kampala, Lilongwe, Lusaka, Maputo, Mwanza, and Ouagadougou) are invited to apply. If successful, you will be expected to adhere to the working practices of the DMI office where you are subsequently based. If in the UK, you will be required to attend our London office on Tuesdays and Thursdays. There may be occasional opportunities for international travel.
Type of role: Full time, permanent
Salary: £35,000-45,000 per annum, dependent on experience, plus benefits. Benefits will be aligned with those in place at the DMI office in which the successful applicant is based. All DMI staff receive at least: any statutory pension contribution, 25 days annual leave, and private health insurance – more details can be given at interview.
Application deadline: 23:59 on 22nd April 2025
Date of first round interview: 30th April 2025
About DMI
Development Media International (DMI) delivers media campaigns aimed at changing behaviours, promoting health and saving lives in developing countries. We are the first organisation to scientifically demonstrate that mass media can increase life-saving behaviours (see the results of our RCT that proved our interventions can save thousands of children’s lives, here).
DMI has two priorities: first, to continue to generate ground-breaking research, second, to take our proven strategies to scale, saving as many lives as possible. We work across a range of health issues, including child survival, sexual and reproductive health, nutrition, hygiene, and early childhood development. DMI works in close partnership with leading experts in health, including WHO, UNICEF and LSHTM and has been funded by some of the world’s most prestigious organisations including the Wellcome Trust, FCDO, The Hilton Foundation, the Global Innovation Fund, Unorthodox Philanthropy, and the Mulago Foundation.
We are an innovative organisation, working at the nexus between science and creativity. DMI has demonstrated that knowledge is not only a human right but is also the key to saving lives in a cost-effective way. Our intellectual rigour, enthusiasm, and willingness to learn from both our successes and mistakes, makes us distinct. By working at DMI you will have a genuine, measurable impact on improving lives in low-income countries.
DMI’s HQ is near Kings Cross in London and the organisation has a permanent presence in Burkina Faso, Madagascar, Malawi, Mozambique, Tanzania, and Zambia. It also currently works in Mauritania, Uganda and Cote d’Ivoire.
DMI is ranked as one of the most cost-effective non-profit organisations in the world by The Life You Can Save.
Job Description
DMI is looking to recruit a Research Officer/Manager, whereby candidates from any location where DMI has a permanent presence (London, Antananarivo, Kampala, Lilongwe, Lusaka, Maputo, Mwanza, and Ouagadougou) are invited to apply. The salary and title of this role is dependent experience, and DMI will consider outstanding Masters graduates through to post-doctoral level researchers. To succeed, you will need to demonstrate significant research experience and a highly proficient report writing abilities.
More specifically, the Research Officer/Manager role will include the following responsibilities:
1. Designing and managing effective and scientifically robust evaluations (both quantitative and qualitative) for DMI projects.
2. Overseeing, advising, and supporting research teams in DMI’s national offices to conduct routine research activities (for example, focus groups to understand barriers to behaviour change) and other project specific research tasks.
3. Commissioning and managing external agencies (usually based in the country that we are working) to carry out surveys. This includes the competitive selection of an agency, often using a tendering process, liaising with the selected agency and ensuring that their work is of the highest scientific standards.
4. Contributing to writing and publishing reports based on data gathered and methodologies used during DMI projects. This will include articles for peer-reviewed academic journals and wider scientific publications.
5. Providing technical support to project design during the proposal phase, particularly in relation to the design of monitoring and evaluation elements.
6. Keeping abreast of the latest research evidence, theories, and concepts relevant to DMI’s campaign topics, and communicating trends and new ideas across the organisation.
7. Effectively communicating with, providing technical research support, and building the research capacity of colleagues (those with and without a research background) and sub-contractors in the areas of research methods, monitoring, process evaluation, and impact evaluation, analysis, and interpretation.
8. Other tasks as required by DMI.
Person specification
Required knowledge, skills and experience
1. Very strong intellectual ability, as evidenced by a research-focused postgraduate qualification and significant research experience in epidemiology, public health, health economics, social sciences, statistics, biomedical sciences, or an equivalent field. The salary range is broad to reflect that we will consider outstanding Masters graduates through to post-doctoral level researchers.
2. Excellent writing skills (in English), likely proven both by a publication record, and by an ability to communicate complex technical ideas to non-specialist audiences, both internally and externally.
3. Practical experience with, and good working knowledge of, statistical analysis software programmes, such as Stata, SPSS, R, or SAS, and strong general IT skills including questionnaire design, database development, and working with complex spreadsheets.
4. An inquisitive and open-minded approach, evidenced by knowledge and understanding of a broad range of research topics and a willingness to learn about new themes, approaches, and techniques when required.
5. Self-motivated with a high capacity for work, shown by the ability to cope with multiple concurrent professional priorities and tight deadlines. This will require strong organisational and time management skills but also the flexibility to understand the pressures, uncertainties, and difficulties of working in an international development context.
6. Strong analytical and problem-solving skills. Willingness and ability to take the initiative not only in identifying problems but also in suggesting and implementing solutions.
7. The ability to understand different cultural contexts, especially those in sub-Saharan Africa.
Desirable knowledge, skills and experience
1. Language ability in French, Portuguese, or Swahili. Fluency in other languages spoken in DMI’s countries of operation is also desirable.
2. Practical experience of designing, monitoring, and evaluating programmes, preferably with some research experience in developing countries, and meeting the monitoring and evaluation requirements of global funders. Experience of data collection using PDAs/mobile phones/tablets would be useful.
3. Experience of working with geographically displaced colleagues (ideally in different countries).
DMI is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
DMI operates a zero-tolerance policy on sexual exploitation and abuse and is committed to the protection and safeguarding of vulnerable individuals. Where appropriate, successful candidates will undergo background and reference checks. All DMI employees will be required to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children.
The client requests no contact from agencies or media sales.
AAUK is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day. We champion, support, and represent the vital work of air ambulance charities enabling them to save even more lives and improve patient outcomes everyday across the UK.
The postholder will work remotely as part of a national virtual team which meets in person on a quarterly basis (laptop, mobile phone and other relevant equipment will be provided).
The postholder’s key duty is to support the Finance Manager in delivering a high quality professional financial management service to the Charity’s Board and Management Team.
Interviews are expected to take place during the second half of April
We are the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day
The client requests no contact from agencies or media sales.