Database Service Executive Jobs in Manchester

We are COSRT - a unique professional body for specialist psychotherapists in the UK and beyond.  We provide and accredit training, set professional standards, and support professionals and the public.  All so that people can access the best possible therapy no matter where or who they are.

Now, after an internal promotion, we are looking to recruit an Organisational Support Officer.  This is a vital, interesting and challenging role.  It will mean you're involved in everything we do.  You'll work alongside and give practical support to all colleagues, using your skills to help us deliver products and services smoothly.

This isn't a stereotypical administration post - it is true support across our functions.There will be four main areas where you will be most involved:

• Training....including setting up agreements with trainers, providing pre and post event support for online sessions, creating products on our online training platform.
• Operations...including processing membership applications, dealing with queries from the public and professionals, supporting internal financial and other processes.
• Standards and governance...clerking complaints, setting up and supporting committee meetings.
• Communications...including social media posting, updating website content, creating newsletters.

There is no doubt that this is an exciting role.  No week will be the same and you will be supported in getting involved in as many things as possible to help your professional development.

To succeed you'll need to be flexible, proactive and have a diverse skillset.  You'll have an eye for detail.  You'll be good with numbers and able to do key administrative tasks.  You'll be comfortable working with technology and learning how to do new things quickly.  You'll be able to work independently as well as in close collaboration with others.  You'll be an excellent communicator, comfortable speaking with a range of people and producing high quality written outputs.

Join Racing Welfare as Head of Fundraising and Make a Lasting Impact!

Are you an ambitious, results-driven fundraising leader with a passion for making a difference? Racing Welfare is looking for an exceptional Head of Fundraising to join our senior management team and take the helm of a thriving, high-performance fundraising operation. This is a unique opportunity for someone who wants to shape the future of British horseracing’s charitable support, driving growth and innovation in a vital sector.

 About Racing Welfare:

Racing Welfare is a registered charity dedicated to supporting the workforce of British horseracing – from stud, stable, and racecourse staff to those in related professions. Our mission is to help these dedicated individuals thrive in their careers and lives, offering guidance, practical assistance, and support throughout their journey – from recruitment to retirement.

The Role:

As Head of Fundraising, you will play a central role in Racing Welfare’s strategic direction and growth. You’ll work closely with the Chief Executive and Chief Operating Officer to craft and execute an ambitious fundraising strategy that delivers innovative income streams to fund our vital services. You’ll lead, inspire, and develop a talented team, empowering them to deliver outstanding fundraising initiatives and events that drive real change.

Key Responsibilities:

• Develop & Deliver Fundraising Strategy: Work with senior leadership to shape the charity’s fundraising vision, ensuring the strategy aligns with our wider goals and drives long-term sustainability.
• Innovative Fundraising Campaigns: Create and implement engaging campaigns, managing budgets and evaluating performance to optimise success.
• Team Leadership & Development: Lead, mentor, and motivate a high-performing fundraising team, supporting their professional growth and achieving collective goals.
• Building Strategic Partnerships: Cultivate relationships with trusts, foundations, and corporate partners to build lasting, mutually beneficial collaborations.
• Drive Operational Excellence: Oversee day-to-day fundraising operations, ensuring smooth management of income, expenditure, and compliance.

You Will Bring:

• Proven experience in fundraising or commercial management, with a track record of successfully recruiting donors and sponsors.
• A natural leader with exceptional people management skills, able to inspire and empower teams to excel.
• Solid experience in budgeting, financial planning, and performance management.
• Excellent communication skills, with the ability to engage and motivate diverse stakeholders.
• A passion for innovation and the ability to think strategically about fundraising opportunities.

Bonus: Experience in the horseracing industry is desirable, but not essential. 

Why Racing Welfare?

This is your chance to take on a leadership role in a respected and impactful charity. You’ll be part of a passionate team, working in a dynamic environment with opportunities for personal and professional growth. The role offers flexibility with the option to work from home or our Newmarket office, alongside occasional travel across the UK (including evenings and weekends).

As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.

If you’re ready to make a significant contribution to the future of Racing Welfare and help improve the lives of those who dedicate themselves to British horseracing, we’d love to hear from you.

Apply Today:
Submit your CV and covering letter to join Racing Welfare and lead our fundraising efforts to new heights.

We welcome enquiries from everyone and value diversity in our workforce. The closing date for this role is 14 February 2025. Interviews will be held the week commencing 25 February 2025. We reserve the right to bring forward the closing date if we receive a large number of suitable applications.

Salary: £50,000 p.a.

Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.

 This post is not exempt from the Rehabilitation of Offenders Act 1974. We only ask applicants to disclose convictions which are not yet spent under the Rehabilitation of Offenders Act 1974 

Racing Welfare’s Safeguarding Statement of Intent can be found on our website.

Age UK Mid Mersey are offering a great opportunity to join our professional, innovative and dedicated team to help launch a new lottery funded Maintenance Cognitive Stimulation Therapy (MCST) programme in Mid Mersey’s four boroughs: Halton, Knowsley, St Helens and Warrington.

Maintenance Cognitive Stimulation Therapy (MCST) is a weekly group programme for people living with mild to moderate dementia or cognitive impairment. 

Group members take part in meaningful and stimulating activities, proven to help maintain memory and mental functioning. The groups provide a fun, supportive environment where people can build new friendships. 

Activities include: 

• discussions 
• word games 
• quizzes 
• physical activities 
• creative and musical activities. 

Cognitive Stimulation is the only non-drug treatment recommended to improve cognition, independence and well-being by the National Institute for Health and Care Excellence (NICE). 

Alongside the MCST group sessions the programme will also provide advice, information and facilitated peer support for the carers of groups members. 

The MCST Team Leader will lead a small team of MCST group facilitators, Carer Support workers and volunteers.

The Team Leader will plan programmes, provide support and supervision to staff, and ensure compliance with relevant guidelines and standards. They will be responsible for undertaking initial assessment visits with clients in their own homes to ensure the MCST programme is appropriate for them.

Travel across Mid-Mersey is expected so the post holder must have access to their own vehicle and a full clean driving licence. 

Full training in MCST will be provided alongside management training and mentoring.

Full job details are contained within the supporting Job Description and Person Specification.

Actual Salary for 21hrs £16,200 per annum (£26,700 FTE)

Application Process: 

To apply, please visit our website to complete an Age UK Mid Mersey Employee Application form, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format). 

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, your personal details will be excluded prior to shortlisting. 

Age UK Mid Mersey is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application form, and if offered the post, we will require two employment references including your current or most recent employer. 

The post is also subject to an Enhanced DBS Certificate. 

Closing Date: 23:59 on Sunday 26th January 2025

Interview Dates: Interviews will be held w/c 3rd February 2025

About Cord

Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities. 

We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.

Cord operates in eight countries and implements programmes in the following areas:

• Empowering Women & Girls
• Accessing Fundamental Freedoms
• Climate & the Environment
• Economic Empowerment
• Supporting Stronger Societies

We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!

About the Role

Are you someone who is passionate about seeing positive change in our world? Can you bring knowledge and creativity in designing innovative and effective peacebuilding programmes?

We are looking for someone to support our programmes and institutional fundraising with excellent writing skills, who is passionate about addressing the root causes of and inequalities caused by conflict. You will be someone passionate about the work Cord does and who can bring technical institutional funding expertise alongside peacebuilding knowledge to our small and committed team.

In this role you will lead the development of new programmes and institutional funding bids in line with Cord’s peacebuilding approach and 5 main programme areas. You will manage proposal submissions to Cord’s key donors such as the EU, US State Department, GIZ, SDC, UN Peacebuilding Fund etc. You will be working closely with country teams to design and write proposals based on strong project designs developed in partnership with our local partners.

The role will also operate at a strategic level by managing Cord’s relationships with key donors and shaping how Cord communicates about its programmes and the added-value that Cord brings.

If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.

Reporting to the Fundraising Manager, the Fundraising Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our third-party event supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, third-party, mass, and trusts fundraising.

In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.

The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.

The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends.

This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK.

Report to: Chief Executive Officer

Hours: 35 hours per week – could accommodate 22hrs

Type: 12 months with possibility of permanent depending on success

Salary: £30,000 per year pro rata for part time plus car allowance of £1,095 per year

Location: Hybrid/home working with occasional travel to locations across Greater Manchester and beyond. Option for 1 day a week in office base – this may be reviewed.

                                                                     What We’re Looking For

 To be successful in this role you will be an enthusiastic individual who can build/take projects from inception to successful delivery, provide leadership to others, and have experience of working in the charity sector. You will lead on our fundraising and grant management, working closely with the CEO to cement and secure the future of Being There. You will have experience in operational and donor management and a wide range of skills befitting this sort of role. Working with our able team, you might be expected to get involved in event management, finance and a range of other things as is often the case in a small charity.

                                                                      Purpose of the Role

The post holder will be responsible for the management of the charities fundraising and supporting individual fundraising on behalf of the charity. This includes working with the CEO and Deputy CEO to maximise income and manage our grants programmes. The post holder will also need good financial knowledge, specifically relating to the charity sector. This role requires an enthusiastic individual who can build and take fundraising projects from inception to successful delivery, provide leadership to others, and work closely with partners in the statutory, voluntary and private sectors.

                                                                     Main Areas of Responsibility 

· Development and delivery of the sustainability plan

· Source grants and lead on their submission

· Ensure compliance with all relevant policies and procedures, both internal and regulatory.

· Lead and manage the charities fundraising events

· Lead and support on individual fundraising events

                                                                                 Key activities

· Lead a review of our current fundraising programmes and strategies, working to make Being There more sustainable, making recommendations to CEO and board.

· Assist the CEO and Finance Manager with the management of fundraising targets

· Source new funding streams

· Providing leadership to the fundraising project to ensure that targets are met. Collect, analyse, and interpret data to measure effectiveness and return on investment of different programmes in order to inform future activities.

· Liaise with volunteers, clients, contractors, and other stakeholders as necessary

· Promote the Charity’s work, assisting with demonstrations and fundraising and awareness events as appropriate.

· To perform any other reasonable tasks as requested

                                                                               Person Specification

                                                                         Knowledge and Experience

· Recent experience of working in a charity environment, or experience in related areas.

· A track record in developing and delivering fundraising strategies and plans that support organisational growth and income generation targets

· Demonstrable experience of developing donor relationships and leading (or supporting) major donor fundraising with individual and/or corporate major donors (which we define as those making gifts over £1000)

· Knowledge of current fundraising trends, emerging opportunities, and best practice

                                                                                    Skills & Abilities

· Ability to create and implement strategic plans

· Proven ability to build strong and lasting relationships with a range of external supporters and influence and negotiate with external stakeholders to achieve positive outcomes

· Excellent coordination and organisational skills

· Strong communicator with the ability to communicate Being There’s vision and activities to a range of audiences using a range of formats (written, verbal, digital)

· Excellent working knowledge of key digital tools including social media platforms, CRM/contact databases, Microsoft Office Suite.

                                                                          Personal Qualities & Attributes

· Self-motivated and a self-managing attitude

· High levels of determination and willingness to take on new challenges and responsibilities and be collaborative and supportive

· Willing to challenge stereotyping, prejudice, discrimination and bias and commitment to the ethos and values of Being There

· Effective team leader and team player

Job Title: Administration Manager/PA to the CEO

Location: Home based

Responsible to: CEO

ABOUT US

The Teaching Awards Trust is a charity committed to raising the profile of the outstanding, life-changing work that takes place in education across the UK. We champion, celebrate and raise the morale of all those who work in education.  Our mission is currently carried out through two powerful campaigns; The Pearson National Teaching Awards and Thank a Teacher.

ABOUT THE JOB

This is an exciting new support role created to provide support to the team, and the CEO. The primary responsibility of this role is to provide high-quality administrative support to the Teaching Awards Trust, ensuring the efficient operation of the charity’s virtual office and daily activities. This includes offering confidential personal assistant (PA) services to the CEO and Board of Trustees, as well as providing cross-functional support to the wider team in areas such as fundraising, human resources, awards management, marketing, and event coordination. As this is a new role, you will have the opportunity to help shape and grow the role to make it your own.

ABOUT YOU

A track record of at least 4/5 years’ experience providing PA/Administrative support, ideally at a senior or executive level, with experience within the education/charity sector advantageous.

You will have excellent organisation skills with a strong attention to detail as well as exceptional interpersonal and communication skills.

The ability to build strong, collaborative relationships both internally and externally is essential for you to be able to hit the ground running in this new role.

As with other jobs of this level, a high level of discretion and confidentiality is needed when dealing with sensitive information

Overall, you will be looking for the opportunity to make a real difference in your role and to help support of aims of the trust.

ABOUT OUR BENEFITS

A salary of £30-35,000 per annum. You will be home based with some need to travel for team meetings and other events.  Annual leave is 25 days excluding bank holidays, Employer pension contributions of 6%, Learning and Development packages are also available.

ABOUT OUR APPLICATION PROCESS

The closing date for applications is midnight on 31st January 2025 but applications will be reviewed and longlisted as soon as they are received.

To apply, please follow the website link provided, along with a CV and a covering letter including why you are applying for this role and also describing your key achievements in your most recent administrative role.

Successful candidates will be contacted by phone or email by 3rd February 2025 for an initial short phone call conversation followed by remote first interviews during w/c 3rd February 2025.

Second round interviews will take place w/c 10th February 2025.

The Teaching Awards Trust is an equal opportunities employer, and we welcome applications from all suitably qualified persons. If you require any assistance or adjustments during the application process, please do not hesitate to reach out.

Job Role: We’re looking for a PA and Administrator who is passionate about facilitating Kingdom work. Working closely alongside the Event and Programs Manager and the Director, you will support the key organisation we serve, the Maclellan Foundation.
Overall goal: To serve with a high level of excellence as PA to the Director alongside proactively and efficiently delivering general and financial administrative support.
Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19). Role requires occasional travel for events.
Hours: This is a part-time role, with flexibility to go full-time (20-25 hours, preferably worked across Monday – Friday).

Overview:
The Maclellan Foundation’s global engagement has reached a new season. As a global programs team, we train, coach, project manage and deliver on key initiatives. These programs will become Maclellan’s primary activity for many years into the future. The PA and Administrator will provide the necessary support to both the Director and Event and Programs Manager to deliver these initiatives. This role aligns with the Maclellan Foundation’s Bridge Strategy, focusing on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. The PA and Administrator will be a dynamic individual capable of holding multiple tasks, building relationships, and proactively being part of a global team.
The Maclellan Foundation’s comprehensive global programme and event initiatives include:
• Giving Together events
• Learning Communities
• Programs that serve the global church and para-church organisations for sustainable Kingdom growth

Responsibilities
Personal Assistance:
• Providing administrative support to the Director in an accurate, timely and professional manner, including maintaining schedules, meetings, appointments and travel arrangements
• Planning and coordinating multiple tasks, to ensure milestones are met to an excellent standard
• Assembling and analysing data to prepare reports and documents
• Preparing and editing written correspondence, communications, etc.
• Managing and updating various databases and booking systems on a regular basis
• Providing customer service support, via phone and email
• Reviewing operating practices and implementing improvements where necessary

Finance:
• Processing expenses
• Accurately recording and processing donation information
• Supporting the Event and Programmes Manager in making payments, maintaining donation and budgetary information, and liaising with the Accounts manager as necessary
• Proactively providing administrative support undertaken by NJC and Maclellan

Communication:
• Adhere to consistent communication plans to engage and inform stakeholders
• Provide written and virtual support via meetings and email
• Website updates and improvements (where applicable)
• Prepare and edit written correspondence
• Arrange and coordinate meetings, including minute-taking
• Website management (where applicable) and any other duties as required.

Development:
• Assembling research data to prepare reports and documents
• Improving operating practices under the direction of the Event and Programme Manager
• Any other duties as required

Person Specification
Education & Experience
• Proficient computer skills and high competency levels with MS Office Suite
• Experience as a PA preferred, with a background in finance/general administration
• Excellent communication and interpersonal skills
• Ideally have experience in event/project management (desirable)
• Ideally have experience in a church/charity or professional environment (desirable)
• Articulate and well educated (minimum A ‘Levels, preferably degree level or relevant training)

Our ideal hire
• Has an active Christian faith
• Strong understanding of and commitment to the Foundation’s mission
• Highly organised – able to prioritise and plan time effectively, especially within a high-pressure and ever-changing environment
• Professional in appearance and a desire to constantly improve and grow
• Able to adapt and maximise capacity, delivering a high output of work and holding multiple demands
• Excellent written English, with the ability to write concisely, correctly and effectively
• Highly self-motivated, focused and comfortable with independent working
• Trustworthy and reliable - able to work within a dispersed remote team
• A quick learner with attention to detail
• An excellent standard of numerical ability
• Has an understanding of the Church scene
• Willingness to be flexible in their working hours with occasional travel and overnight stays.

Occupational Requirement
Because Nicola James & Co. serves and supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.

Benefits
• This is a part-time post with flexibility for full-time (20-25 hours PT, worked across Monday – Friday)
• Start as soon as possible
• Permanent position offered subject to a successful 6-month probationary period.
• Salary £27 - £29K pro-rata, depending on previous experience
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays)
• Pension contributions via auto-enrolment to NEST
• Occasional evening and weekend work may be required for event support

If you’re interested in applying, please send your CV and a cover letter (no more than 1 page), detailing what interests you about the role and your suitability.

Please note we are reviewing applications regularly and reserve the right to close the post early.

Supporter Development Officer

We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision making and interpersonal skills and a strong customer service ethic.

Apply now and join a busy Supporter Development team who cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving.

Position: Supporter Development Officer

Location: Remote (with monthly onsite attendance in Sidmouth)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £30,515 per annum

Contract: Permanent

Closing date: Tuesday 28 January 2025

About the Role

As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.

Principle duties include:

· Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.

· Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.

· Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.

· Report on the targets and KPIs of campaign activity.

· Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.

· Project managing campaigns and activity including expenditure budgets.

· Working closely and in partnership with The Donkey Sanctuary’s external agencies to deliver campaign activity.

About You

With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.

You will also have experience of:

· Demonstrable experience of managing fundraising or customer service campaigns and activities.

· Project management experience.

· A proven track record of working within a team environment with complex internal stakeholders.

· Experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.

· Knowledge and experience of CRM systems.

· Able to maintain a high level of accuracy and attention to detail whilst working with a number of conflicting demands and deadlines.

What you get in return…

· Competitive pension.

· Life assurance.

· 31 days holiday (including Bank holidays), rising to 34 with each full year of service.

· Wellbeing team.

· Recorded Pilates classes.

· Long service awards.

· Healthshield plan

· Free parking.

· Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Fundraising, Supporter Experience, Supporter Care, Customer Service, Project, Project Management, Fundraising Officer, Supporter Experience Officer, Supporter Care Officer, Customer Service Officer, Project Officer, Project Management Officer, Customer Service Agent, Customer Service Executive, Customer Service Support, Customer Service and Fundraising Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Hours: Full-time

Pay: £31,500 GBP annual gross (dependent on experience)

Duration: 18 months (with possible extension dependent on funding)

Location: UK-based with international deployment

Are you looking to kickstart your career in the humanitarian sector? Is your ambition to develop towards leadership roles in humanitarian work? And are you willing to work hard, learn by doing, and contribute to humanitarian work by doing everything it takes to deliver lifesaving health emergency responses?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

We are excited to launch our Humanitarian Trainee Scheme, offering three distinct trainee roles in the areas of Health, Operations, or Logistics. The Humanitarian Trainee Scheme presents an unparalleled learning opportunity for early career professionals who are committed to a career in humanitarian work. It is an opportunity to catapult your career forward towards humanitarian leadership roles within Health, Operations and Logistics. The Humanitarian Trainee Scheme consists of an 18-month pathway designed to provide in-depth exposure to humanitarian health programming through a structured professional development plan where you will embed in a team and contribute actively to the daily work and priorities in the team and wider organisation both in Headquarters and in the field whilst engaging in formal and informal professional development opportunities through training, mentoring, on-the-job learning, etc.

As a trainee, you will:

• Embed in a team in UK-Med headquarters where you will contribute to our broad preparedness and activities within Health, Operations or Logistics.
• Deploy internationally to assist in delivering humanitarian health responses.
• Participate in tailored training, mentoring, and shadowing to build your skills and experience.

We are looking for three motivated individuals, each focused on one of the key areas:

1. Health Trainee
2. Operations Trainee
3. Logistics Trainee

You will have relevant qualifications (e.g., a degree or postgraduate qualification depending on the role) and a keen interest in the humanitarian sector. Some professional and international experience is essential, along with a strong drive to develop your career in one of these critical fields.

This is a unique opportunity to gain hands-on experience, develop your skills, and make a meaningful impact in global health emergencies.

We are proud to offer a supportive and collaborative working environment, with the opportunity to contribute to life-saving humanitarian responses.

How to apply

We strongly recommend that you read the Candidate Information Pack – Humanitarian Trainees - January 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply below, as soon as possible and no later than Monday 27th January 2025

Shortlisted candidates will be contacted for the next stage of the selection process, which includes interviews and in-person assessments to evaluate their skills and suitability for the role.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Role Overview Operations & Data Manager

We are seeking an experienced Operations and Data Manager to join our medium-sized Manchester charity. We are passionate about making life better for people affected by dementia, a growing social issue in the UK. We are an innovative, and collaborative charity striving to work in partnership with our members and their carers to ensure their voices are heard and enabling peer support and empowerment. This key role combines operational oversight of our processes, people and technology with a focus on our data management and controls to help us better serve our community of interest and drive decision-making, improve internal processes, and demonstrate our impact as needed. The successful candidate will be a strong team player with leadership skills and will play a crucial role in guiding the organisation, with the opportunity to progress further if desired.

Key Responsibilities

Operations Management - Oversee day-to-day operations of the charity, ensuring smooth running of our CRM and administrative systems and processes - Manage office facilities and equipment, including technology systems, phones and user and donor database standards and controls - Manage aspects of office and staff/volunteer Health & Safety, including the charity’s minibuses and service user transport - Update and implement operational and HR policies and procedures.

Support the CEO and board of trustees with role related governance matters, including risk management and contract and grant compliance - Manage assigned operational budget and monitor expenditure and approvals as needed

Data Management and control - Lead on the collection, analysis, and reporting of service user data and impact metrics - Maintain and improve our CRM system and reporting - Ensure compliance with GDPR and data protection regulations - Produce regular reports for trustees, funders, and stakeholders - Develop data visualization tools to communicate our impact effectively - Support funding applications with relevant data and analysis.

Team Coordination - Supervise non-service delivery staff and volunteers - Coordinate with Service Delivery Manager to ensure efficient operations - Facilitate internal communication and information sharing - Support staff induction, training and development in data management and I.T. use.

Person Specification

Essential Qualifications - Education to degree level - Minimum 2 years' experience in operations management in non-profit sector - Proven skills and competency in operational data analysis and management information/reporting - Mature IT skills, including advanced Excel and Customer Relationship Management (CRM) (we use Beacon CRM)

Essential Skills and Experience - Knowledge and understanding of charity governance and regulatory requirements - Effective analytical and problem-solving abilities able to develop solutions - Excellent organizational and time management skills - Understanding of General Data Protection Regulation (GDPR) and data protection controls and principles - Proven ability to manage competing priorities and deadlines working within a team - Good presentation, communication and interpersonal skills - Experience in producing operational management dashboards, reports and summaries - CRM systems and data management tools ownership and control.

Desirable Skills, Experience and Qualities - Leadership within the non-profit / charity sector (within a team) - Knowledge of dementia care and support services and gaps in provision - Experience with operational and service impact measurement and reporting - Project management qualifications and or demonstrable skills - Skilled volunteer management for large groups - Skills and desire to support our fundraising and grant management.

Personal Qualities - Empathetic approach and understanding of sensitive issues impacting our team and users - Strong commitment to supporting people and carers affected by dementia Role Description Operations & Data Manager - Proactive and solution-focused mindset - Ability to work independently and collaboratively as part of a team - Flexible and adaptable approach to building successful outcomes for all - Strong ethical principles and integrity.

Please visit our website to read the full job pack and read how to apply, we can only accept applications that contain a CV and covering letter outlining how you meet the job specification.

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

Our Grants and Trusts Manager is responsible for managing and developing ReachOut’s income from Trusts and other Grant-making bodies. Working closely with the partnerships team and the Head of Programmes & Impact they will make evidence-informed decisions and collaborate across the organisation to meet our strategic aims. This role is currently reporting to the CEO for an interim period, but longterm will report to the Head of Marketing and Partnerships.

2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester. 

Hours: Full-time

Remuneration: Up to £23,850 (dependent on experience)

Duration: Permanent

Location: Based within UK-Med’s two (2) warehouses at Stockport (SK4 and SK8) including occasional visits to UK-Med’s office in Manchester.

This position is based in the UK; applicants must have the legal right to work in the UK and provide relevant documentation upon request.

Are you willing to work hard and support our exciting warehouse operations by using your expertise to help UK-Med deliver life-saving medical aid?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years.

We are seeking a warehouse assistant to join our growing team. You will be working alongside the UK-Med Warehouse Manager to undertake key work in our warehouse.

You will be managing stock, maintaining kit and equipment, and temperature mapping the facility. You will support our training events and teams who travel overseas by preparing equipment for dispatch and driving to venues in the UK as required.

You will be working across two sites around Stockport, based 3 miles apart. Flexibility on a day-to-day basis will be required.

We need a proactive and flexible individual who is ready to deploy as required to support UK-Med's diverse global projects. Whether it’s assisting with urgent shipments or traveling to provide on-the-ground support during overseas deployments, your role will be vital to ensuring the success of our humanitarian efforts. Your positive, problem-solving approach will be crucial in adapting to the ever-changing needs of our mission.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference.

How to apply

We strongly recommend that you read the Candidate Information Pack - Warehouse Assistant - Janaury 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Your cover letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification

Applications must be submitted no later than Monday 20th of January 2025

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

We couldn’t run Manchester International Festival without the dedication, energy and enthusiasm of our amazing volunteers. Some 426 volunteers got involved in MIF23, our last festival, doing everything from helping out with preparations to greeting the public at our events. Our Festival Volunteer Manager is critical to the smooth running of this programme.

Our Festival Volunteer Manager will lead on the recruitment of MIF volunteers, training and induction, and support for volunteers taking part in the 2025 programme. They will ensure that the volunteer programme is inclusive and accessible, and that volunteers have a fantastic experience at all points that they interact with us.

The primary focus of this role is leading on the volunteer-facing aspects of the MIF Volunteer Programme, however the post holder will work within a Volunteering Team that also delivers other Factory International volunteering programmes, including those at Aviva Studios, and may also support the delivery of these from time to time.

This role will involve a significant amount of evening and weekend working – particularly during May, June, and July, to facilitate the delivery of the programme. It is likely that this role will involve working additional hours, particularly during the Festival, which can then be taken back on a flexible basis. 

Festival Volunteer Manager Responsibilties

- Lead on volunteer recruitment for MIF25, ensuring and encouraging applications from diverse communities across Greater Manchester and supporting the application and selection processes for new and returning volunteers

- Plan, develop and deliver training and induction schemes for MIF volunteers

- Organise social events, volunteer placements and other volunteer activities leading up to, during and immediately after the 2025 Festival

- Ensure efficient and accurate administration of the MIF volunteer programme including maintaining databases and schedules, processing volunteer expenses and contributing to evaluation processes and reporting

- Manage Volunteer Team Leaders who in turn manage, support and encourage the wider volunteer team. Manage any placement hosted with the Volunteering Team

- Coordinate with departments across Factory International to ensure that their MIF volunteer requirements are being met, and that the volunteer programme is integrated into the work of the organisation to best effect. This includes contributing to the volunteering team’s relationship with key festival partners, ensuring that they are kept informed and involved both before and during the Festival

- Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact

Festival Volunteer Manager Person Specification

ESSENTIAL 

- Excellent communication skills, including written communication and verbal presentation skills

- Excellent organisational and administrative skills, including attention to detail when dealing with large amounts of data

- Experience of line managing staff or volunteers

- Ability to work on own initiative as well as part of a team

- Ability to manage multiple priorities and meet deadlines

- Flexible and adaptable approach to problem solving within a fast-paced environment

- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds

- Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)

 DESIRABLE 

- Experience of leading a volunteer programme (or other similar programme) involving large numbers of people

- Experience of working with a Volunteer Management System (i.e. an online system that holds volunteer records, enables applications to be submitted, enables rota-ing, etc)

- Experience of having worked or volunteered on a large festival or event

- Experience of designing and delivering training programmes or sessions

- Positive and enthusiastic attitude with a commitment to excellence

- Enthusiasm for training, mentoring and support of emerging talent