Database officer jobs

We are recruiting for a Temporary Project Support Officer for a high profile social welfare charity. You will be supporting the teaching team to successfully deliver a partnership project they are focussing on . Need strong project experience in planning , delivery and evaluation,

Hybrid working minimum 2 days in the their London office

The Role
Assist with project planning, project delivery and project evaluation;
Provide regular updates on the projects progress, identifying areas that need troubleshooting and areas that could benefit from greater efficiency and effectiveness;
Provide solutions to problems to be discussed and agreed with line manager(s);
Oversee stakeholder roles, responsibilities and expectations and ensure they align with what has been agreed and identify areas that need to be negotiated;
Provide administrative support. For example, responding to emails, phone calls, tracking costs, completing cost forms and submitting costs for reimbursement to the DCMS, and making bookings across an array of areas related to the project.
Ensure the project adheres to applicable legislation (e.g. safeguarding, health and safety).

The Candidate
Project Management
Research
Risk analysis
Report writing
Budgets
Administration
MS office and database experience
Stakeholder engagement

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Diocese of Winchester and the Diocese of Portsmouth are partnering exclusively with Robertson Bell to recruit a Finance Officer on a permanent, full-time basis. The Diocese of Winchester (WDBF) and the Diocese of Portsmouth (PDBF) support the Ministry in, and the mission of, Church of England parishes in Winchester and Portsmouth and surrounding areas.

Reporting into the Heads of Finance for both dioceses, you will play a key role in operational cashflow management, financial reconciliations, and process improvement. Working across two charities within each diocese, as well as supporting additional connected organisations, this role offers a unique opportunity to enhance financial operations within a complex and impactful environment.

In this Finance Officer role, you will:

• Prepare and review monthly and quarterly balance sheet reconciliations for all diocesan entities, ensuring transactions are accurate and properly recorded.
• Complete quarterly investment reconciliations, updating the investment register and processing revaluations as needed.
• Manage the school’s ledger, overseeing payments, fund transfers, and project accounting reconciliations.
• Collect the Common Mission Fund via direct debit, reconcile payments weekly, report figures to the National Church, and support monthly reporting.
• Assist with year-end preparations, ensuring timely and accurate statutory accounts and audit support for all entities.
• Monitor daily cash flow across diocesan entities, transferring funds as needed and overseeing Barclaycard and NatWest credit card accounts.
• Act as system administrator for accounting and banking platforms, supporting users, resolving queries, and assisting the finance team.

About the Diocese of Winchester:

Our Diocese is not only the people, churches and schools that make it up, but an organisation that supports those communities across our 255 parishes and over 20,000 regular worshippers. We grow authentic disciples, we re-imagine the Church, we are agents of social transformation, and we belong together in Christ, practicing sacrificial living and good stewardship of all that God has entrusted to us.

About the Diocese of Portsmouth:

Our diocese is made up of the 11,000 or so worshippers in the 133 Church of England parishes across south-east Hampshire and the Isle of Wight. Our vision in this diocese is to be a Church with Jesus Christ at the heart of everything we do, a Church in which we seek God’s Kingdom, and where all are enabled to experience a life-transforming encounter with Jesus Christ.

Person Specification:

• AAT qualification or equivalent finance experience.
• Proven expertise in cashflow management and reconciliations.
• Experience in the charity sector or handling diverse income streams.
• Skilled in financial systems, with a track record of process improvements.
• Clear and confident communicator across all stakeholder levels.
• Proactive problem-solver with resilience under financial pressure.
• Excellent time management, balancing multiple priorities effectively.
• A Respectful approach to the work of the Church and the Dioceses of Winchester and Portsmouth

This opportunity will be based between the Diocese of Winchester and Diocese of Portsmouth’s offices and offers a flexible hybrid working arrangement along with fantastic employee benefits.

Please note: Applicants do not need to practice the Christian faith to be considered.

Applications will be under constant review before the closing date so please submit your application to our exclusive agent Robertson Bell. Apply now to be considered!

Dear Candidate,

As Executive Headteacher of Southover Partnership School, I am excited to invite you to apply for the position of Chief Financial and Operations Officer (CFOO). This is an exceptional opportunity to join our school during a period of significant change and development, where we are building on our successes and transforming our future. At Southover Partnership School, we are dedicated to providing a supportive and inclusive environment where children with social, emotional, and mental health challenges, autism, and other complex needs, receives the tailored care and attention they need to thrive both academically and personally.

We are embarking on an exciting journey of growth and innovation. The school is full of energy and ambition, and we are committed to providing an outstanding educational experience for our students, with a focus on continuous improvement and development.

In this role, you will play a key part in ensuring the financial stability of the school, while leading the operational systems that support the delivery of our strategic vision. Working closely with our hardworking and forward-thinking SLT, trustees, and staff, you will help shape the future of Southover Partnership School, ensuring we meet the challenges ahead and provide the best possible environment for all in the changing SEND landscape.

We are looking for a strategic, proactive individual who is passionate about making a difference and who thrives in a collaborative and dynamic environment. If you are ready to take on a leadership role in a school that values creativity, hard work, and innovation, we would love to hear from you.

I am looking forward to receiving your application and discussing how you can contribute to the continued success and development of The Southover Partnership School.

Warm regards,
Angela Moore
Executive Headteacher
Southover Partnership School

5 billion people do not have access to safe, affordable surgical and anaesthesia care when needed. Can you help us address this neglected area of global health care?

Surgery and anaesthesia have a fundamental and growing impact on global health outcomes. Surgical intervention could address at least 30% of the global burden of disease, and yet the poorest 33% of people receive just 3.5% of all surgery. Post-operative mortality rates 1,000 times higher than in some high-income countries can be found in parts of the world where surgery and anaesthesia have been neglected, and in some countries as many as 90% of anaesthetic departments do not have the equipment to provide a safe anaesthetic for a child.

With 142 Member Societies made up of anaesthesiologists in 151 countries, WFSA is uniquely placed to influence these inequalities and to help ensure universal access to safe surgery and safe anaesthesia. We work to achieve this through four focus areas:
1. Advocacy
2. Education & Training
3. Working Together
4. Safety & Quality

Purpose of Role

In your role of Communications Officer, you will contribute to the delivery of WFSA’s objectives by helping to implement advocacy and communications strategies.

You will report to the Head of Advocacy & Communications and liaise regularly with the rest of the small staff team in the Secretariat. The Secretariat works with and supports a much larger team of expert volunteers around the world.  Relationships with Member Societies and our Board and Council will also be important, and an ability to interact across a range of stakeholders is essential.

You will be responsible for supporting the delivery of WFSA’s communications, advocacy and digital learning strategy. You will strengthen WFSA by:

• Supporting the Head of Advocacy & Communications in the delivery of all aspects of our communications, advocacy and digital learning strategy.
• Maintaining and enhancing the WFSA website.
• Developing ideas and creating visual and written content for our website, social platforms, and other outlets.
• Helping to manage and expand our social media presence.
• Developing materials for our fundraising and marketing activities.
• Event coordination (this may include some national and international travel to support events).

The Office Manager role is crucial to our very busy and friendly office of 14 people and is incredibly varied and interesting. The role requires someone to be friendly, flexible and adaptable, with strong communication skills, a hands-on attitude and the willingness and initiative to work with the whole team doing a variety of different tasks to achieve a common goal. You will be highly organised and be prepared to take on information in many forms and quickly translate this into action. You will be comfortable working with deadlines and priorities, managing your own workload and the expectations of others.  It is an incredibly rewarding role for someone who has the passion and commitment to help the Foundation address inequalities and to tackle poverty and inequality at a local level. No two days will be the same.

- You will need excellent communication skills, as you will often be the first point of contact for all enquiries, including grant applicants donors, and room bookings.

- You will support the fundraising and programmes team with running events and resident panels.

- You will be responsible for ensuring that the building is safe, well maintained and accessible to all staff, tenants and visitors, including sourcing and managing contractors.

- You will support the finance and fundraising teams with data entry and reporting, purchasing and reconciliations.

- You will also have the opportunity to delve into special initiatives, such as supporting our  strategic objectives around Diversity, Equity and Inclusion (DEI), the use of AI and environmental action.

The successful candidate will have the opportunity to learn about the voluntary sector, particularly learning about trusts and foundations and grant making, as well as developing skills in a variety of admin functions, such as databases, finance, premises and health and safety.

You will also have the opportunity to meet the organisations we fund and work with as well as actively contribute towards our pledge of meeting the ACF’s Funder Commitment on Climate Change and our DEI Strategic workplan (available on request). This will allow you to develop your skills at the Foundation, ranging from project planning, communication, finance, and customer service. You will also have an opportunity to work with our Fundraising and Communications team to help engage a range of supporters. Training will be provided for all your duties.

The role is ideal for someone either with existing office management experience or someone with administrative experience who is keen and ready to step up in their career, to take on more responsibility and join a small, friendly and dynamic team based in Islington.  If you are looking to develop your career in office administration whilst working for a community-based charity, can work on your own initiative and show that you’re a team-player, while delivering high quality admin support, then this could be the next role for you.

We are keen to receive applications from individuals with different levels of experience. There are lots of opportunities to test, learn and innovate at Cripplegate Foundation and Islington Giving.

More info in the candidate information pack

CEO

We’re looking for a new Chief Executive Officer to lead our vital work, bringing their expertise in data and technology and their passion for nature to drive the NBN Trust forwards.

Position: CEO

Salary: £65,575 – £68,854 depending on experience. 

Location: Fully remote, working from home, with some travel. 

Contract: Permanent. 

Hours: 35 hours per week.  Flexibility regarding working pattern. 

Closing date: 9am, Friday 11 April 2025 

Interviews: 1st round, week commencing w/c 28 April. 2nd round, week commencing 5 May. 

The NBN Trust is a nature charity with a difference. Our mission is making data work for nature. The UK is one of the most nature-depleted countries on Earth and, if we’re to stand any hope of fixing it, we’re going to need data. Lots of data. “What gets measured gets done”, as the saying goes. We need to understand what we’ve lost and what remains. We need to set targets for nature’s recovery. And we need to measure success as nature turns the corner and starts to make a comeback.

That’s where the NBN Trust comes in. We support the entire UK conservation movement by providing public access to the wildlife data that’s needed to make good decisions for nature. We’re a conservation charity, tech charity and people charity rolled into one – a unique combination!

You’ll be responsible for: 

· Driving the delivery of our strategy and vision of making data work for nature.

· Developing and maintaining excellent relationships with our partners, funders and stakeholders.

· Overseeing the day-to-day management of the NBN Trust, ensuring financial sustainability, staff performance and wellbeing, and good governance.

We’re looking for someone with a data or digital background, with a track record of overseeing the delivery a high-quality user experience through digital products and commercialising data or digital services. Passion for nature conservation is essential, as well as a desire to engage with the many natural history specialists who contribute data to the NBN Atlas. We’re looking for an ambitious individual with an agile, entrepreneurial mind-set, who can drive income generation and growth.

The ideal candidate understands what an excellent data platform looks like and how to continually evolve this to keep up with trends and developments. Attention to detail and ability to horizon-scan is key in overseeing the Trust’s projects and key work streams and ensuring good governance. The NBN Trust is a small team, with a big responsibility, undergoing a period of change, and your role will be to steer the staff through this change and deliver the NBN Trust’s strategy.

We’re a 100% remote-working charity, so you’ll need to be comfortable and effective working from home. The whole team meets up four times a year for in-person team meetings (in London and other locations around the UK).  The post holder may be required to work occasional weekends and evenings. 

Applicants must reside in the UK and be eligible to work in the UK. 

We’re an equal opportunities and Living Wage employer. We welcome all applicants, and we’re striving to create an inclusive and diverse team. If you’re interested in joining us, please read the Job Pack – and get in touch if there’s anything you’d like to ask.   

When applying, if possible, please also complete and return the EDI Recruitment Questionnaire.  This is not mandatory but will ensure we can gather information across a range of questions such as ethnicity, religion, working background, etc. to monitor the diversity of applicants.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

• Job Title: University Access Officer

• Salary: £27,570

• Closing Date: Please apply as soon as possible because suitable candidates will be interviewed when applications are received. 

• Reporting to: Programme Manager

• Contract: Full time, 37.5 hours per week

• Job Location: London - currently Highbury Grove School and The Urswick School

• Start date: ASAP (April 2025)

Previous candidates need not apply.

About the role

This vacancy is for a University Access Officer to work in two of our schools in Hackney and Highbury currently delivering our Gateway programme and moving to our new Accelerate programme next school year.

The University Access Officer works with school staff at all levels, volunteer tutors and coaches, and with the rest of The Access Project’s team to ensure that the delivery of our programmes is optimised.

Role responsibilities

• Work directly with students in a professional and safe manner.

• Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across both programmes.

• Assess student progress towards being able to make successful Key Stage 5 and university applications.

• Upload information onto the Salesforce database in a timely manner (training is provided).

• Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programmes.

• Present at termly school meetings with Senior Management to report on our programmes progress.

• Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided).

• Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director

Schools with tuition and coaching in their model:

All the above responsibilities, with the addition of:

• Match students with volunteer tutors.

• Monitor student attendance to tutorials and coaching sessions and devise innovative solutions to encourage attendance.

• Manage volunteer tutor attendance to tutorials through weekly monitoring systems.

• Monitor the impact of tutorials and intervene as appropriate.

• Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme.

• Manage students’ relationships with volunteer tutors through monitoring of systems, emailing and making phone calls. 

• Work with the volunteering team to co-ordinate the effective delivery of our coaching programme.

Person specification

• Able to communicate and influence with impact at all levels.

• Able to deliver multiple programmes and projects at pace and manage administration accurately.

• Able to work towards and meet deadlines with a problem-solving mindset.

• Able to work independently.

• Able to effectively time manage.

• Able to manage upwards and advocate for own needs.

• Able to lead and manage change.

• Good sense of attention to detail.

• Resilient and adaptable.

• Skilled in building and maintaining excellent relationships.

• Can demonstrate an ability to take action to keep young people safe and raise concerns.

Training and Development

You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Senior Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully. 

Benefits:

• 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 days Winter closure.

• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.

• Employee Assistance Programme, a 24-hour helpline for staff.

• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.

• Interest-free travelcard loans.

• Travel-allowance for expenses over £10 per day, where applicable.

• Cyclescheme loans.

• 3 paid Volunteering Days.

• Employer’s pensions contributions (3%).

• CPD options.

• The Access Project welcomes requests for flexible working arrangements.

Equal Opportunities Statement  

The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments, please contact us.

This is an office based role in Newton Abbot with the opportunity to work from home on some days for the right candidate. The core hours are 37.5 per week.

Responsible to: Fundraising Manager (Individual Giving)

The Mare and Foal Sanctuary is in search of a dedicated Fundraising Officer (Individual Giving) to become an integral part of our dynamic Fundraising and Communications Team. In this position, you play a vital role in raising essential funds to support our mission-driven initiatives. If you are driven by the opportunity to contribute to fundraising efforts that have a profound impact, we encourage you to apply and join us in our mission to make a difference in equine welfare.

About the Role

As a Fundraising Officer (Individual Giving), your responsibilities will include providing essential admin support to the Fundraising Team, supporting the planning and delivery of scheduled mailings, managing supporter stewardship, and conducting research to support our current and future projects.

What you'll be doing:

• Supporting the delivery of our fundraising campaigns to raise money for the horses and ponies at our Sanctuary. This would include our annual calendar and our supporter newsletters.
• Supporting the growth of areas such as regular giving, gift aid and the marketing of our pony sponsorship scheme.
• Assisting with supporter thanking and stewardship, as required by the team.
• Helping to develop supporter journeys to inspire ongoing support for our cause.
• Maintaining up-to-date supporter records on our database, Donorfy.
• Supporting the Fundraising and Content team with current and future projects.

What you'll bring:

• Excellent organisation skills
• Excellent command of English language
• Excellent IT skills, including MS Office suite
• Ability to work well in a team
• Experience in fundraising/marketing communications is desirable
• Experience of project management is desirable

Values and Attitude

We value Kindness, Care, and Knowledge at The Mare and Foal Sanctuary. These values guide our actions, and we are seeking a Fundraising Officer who embodies them. Your approach to work and interactions should reflect these values.

Why Join Us

- Opportunity to support impactful fundraising efforts that contribute to meaningful projects.
- Collaborative and supportive work environment that promotes personal growth.
- Work with a passionate team dedicated to making a difference.
- Competitive compensation package and benefits.
- Contribute to the success of a dynamic organisation with a strong mission.

About The Mare and Foal Sanctuary

The Mare and Foal Sanctuary is the largest equine welfare charity in the South West peninsula dedicated to the rescue, rehabilitation and rehoming of horses and ponies who have suffered neglect, abuse and trauma. We also deliver a range of Equine Assisted Services with our rescued horses and ponies. The Mare and Foal Sanctuary has five sites across Devon, a clear five-year strategy and is ambitious for the future.

Please note that this role is subject to a DBS check, and you will be required to provide proof of your right to work in the UK.

If local to Devon, please apply with CV and covering letter by Friday 25th April

Overall job purpose

This is a fundamental role within our North regional team, internally the role is known as Local Community Officer. The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 23 historic churches across Greater Manchester, Lancashire, Merseyside, W. Yorkshire, N. Yorkshire (part), ensuring each site achieves agreed standards.

Key relationships

You will work closely with the Lead Local Community Officer (North), regional and national colleagues, volunteers, community groups and other local stakeholders.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 28th April 2025.

The interviews will take place in Leeds on Wednesday 7th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provide

Overview 

5Rights Foundation is a globally active NGO with the agenda to build the digital world children and young people deserve. This is an exciting opportunity for a dynamic and proactive individual to further develop their expertise in advocacy communications, press relations, and digital engagement while contributing to meaningful global change. 

About 5Rights 

5Rights Foundation aims to ensure a digital world that will serve children and young people today and for future generations. 

We are a small but high-impact team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089). 

The Role 

5Rights Foundation is seeking a dynamic and skilled Communications Officer to join our team. The successful candidate will play a central role in managing external communications, strengthening our media presence, and ensuring our messaging aligns with the organisation’s pioneering and ambitious global advocacy objectives. This role offers the opportunity to deliver practical change for children, as part of a small organisation with a strong track record of changing narratives, setting the agenda and bringing together both the expertise and the public support to get policy over the line.

Reporting to the Head of Communications and working closely with the 5Rights Advocacy and Operations teams, the Communications Officer will be responsible for crafting compelling content (such as articles, social media posts and press releases), liaising with journalists, and enhancing our brand visibility across multiple platforms. The position is fast paced, requiring a proactive mindset, attention to detail, and the ability to work both independently and collaboratively. We offer an initial 6-month contract, with the possibility of a permanent role. 

Key Responsibilities 

• Monitor news cycles and digital trends to identify risks and opportunities. 

• Track media coverage and maintain an up-to-date press contact database. 

• Manage 5Rights’ website and social media platforms, ensuring consistent messaging. 

• Develop impactful content, including audiovisual assets, articles and press releases. 

• Manage the design and dissemination of 5Rights’ monthly newsletter.

• Support the design and execution of communications campaigns, both independently and with coalition partners. 

• Assist in the planning, promotion and execution of events. 

• Support internal coordination to align communications with advocacy goals. 

ESSENTIAL skills and attributes 

• A degree in communication, journalism or equivalent. 

• At least 2 years of professional experience in communications, journalism, or a related field. 

• Excellent writing, messaging and presentation skills, with a strong ability to engage press and public audiences. 

• A solid understanding of traditional and digital media landscapes. 

• Experience managing social media channels and developing effective engagement strategies. 

• Experience in the creation of social media content (video and static graphics), and marketing materials using graphic design software such as Canva or InDesign. 

• Familiarity with Mailchimp and experience with content management systems (WordPress); knowledge of SEO best practices is a plus. 

• A proactive, can-do attitude and solution-oriented mindset, backed by strong strategic thinking skills and project management abilities. 

• Excellent spoken and written English. Other languages are an advantage. 

DESIRABLE skills and attributes 

• Experience working internationally and in culturally-diverse settings. 

• A good understanding of the international tech policy landscape and policy making processes. 

• A good overview of the issues children face in the digital environment. 

• Knowledge of other languages, notably French or Spanish. 

Practical details 

• Reporting line: Head of Communications 

• Location: UK or Belgium. This is a fully remote role, with access to shared office spaces in both London and Brussels that can be used up to twice a week. 

• Duration: 6 months

• Full time, with flexibility in working hours 

• Remuneration: £27,000 per annum for a UK-based employee, or 35,660 Euros per annum including all benefits (Basic salary of €2,419 per month before benefits) for a Belgium-based employee. Some negotiation may be possible depending on experience. 

How to apply 

We are a small but ambitious organisation looking for committed professionals that can help scale our influence and impact. If you believe you are a good fit, please submit a CV and brief covering letter explaining what you would bring to 5Rights before 20th April.

5Rights Foundation is committed to building a diverse team. All qualified applicants will receive consideration irrespective of age, racial or ethnic background, opinions or beliefs, gender, sexual orientation, health or disabilities. 

Cause: Health Charity
Role: Senior Data Operations Officer
Working arrangements / Location: Central London - Hybrid
Employment Type: to start ASAP – 18 months Temp
Salary/rate: up to £22.68 an hour - £41,278
Working hours: 35 hours per week

This role is pivotal in supporting the charity’s data and systems transformation programme, ensuring the effective management and maintenance.
 
Key Responsibilities

• Oversee the day-to-day management including licence management, user permissions, and training
• Ensure supporter data, processes, and systems are efficient, high quality, and compliant with relevant regulations
• Collaborate with the CRM Business Analyst to gather requirements for a new CRM and support the implementation of a Super User structure
• Act as a subject matter expert for Microsoft Dynamics 365 and ThankQ
• Maintain and develop training materials for CRM users, ensuring data quality standards are met
• Provide user support, triage tickets, and resolve issues on the service desk platform, Manage Engine
• Oversee scheduled data feeds and troubleshoot issues with the Data Integration Specialist
• Contribute to the Data Quality Programme by developing and standardising data capture and monitoring processes

Skills and Experience Required

• Proven experience in a Senior Data Operations Officer or similar role, ideally within the charity or non-profit sector
• Experience working with Microsoft Dynamics 365 and structured query language (SQL) Server Management Studio
• Practical knowledge of General Data Protection Regulations (GDPR) and ensuring compliance
• Strong IT skills, including comprehensive knowledge of Microsoft Office and Excel for data manipulation and analysis
• Experience in providing database training, creating processes, and procedures

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

At Lancaster & District Homeless Action Service (LDHAS) our primary aim is to support homeless and vulnerably housed people into secure accommodation and provide assistance to maintain said accommodation, in addition to providing mental health, substance abuse, and advocacy support to ensure long-term quality of life and inclusion for our clients.

Providing a competitive starting salary of £18556.20 per annum for 22.5 hours per week, we are looking for an Engagement Officer (EO) to work alongside our two other Engagement Officers, who will triage and support clients and build a support package in liason with visiting professionals, volunteers, and staff of LDHAS in line with its aims and objectives. As a member of the LDHAS team you will be enrolled into the NEST pension scheme and will be entitled to 5.6 weeks annual leave (pro rata).

You  will ensure that good relations are maintained with the neighbours of LDHAS and with the local community, and that LDHAS clients in the immediate vicinity of the building are conducting themselves in an acceptable way. You will motivate and enable clients as they engage with LDHAS and liaise with a variety of homeless hub organisations as required.

You will manage footfall in the building ensuring that health and safety protocols and procedures are maintained throughout the building during the hours of opening and assist the other Engagement Officers with clothing, shower, and laundry facility management.

The successful applicant will have a communication style that motivates and enables people and will be able to maintain relationships and gain the cooperation of others. This requires the skills to motivate, negotiate, persuade and empathise. You will be working as part of a team of 6 staff, 2 to 3 volunteers per day, and regular visiting agency staff. The job will be based at our day centre at LDHAS, 2 Aalborg Place, Lancaster LA1 1BJ.

The closing date for applications is 17th April 2025 at 14.30 and we will be holding interviews on Monday 28th April 2025.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is a pivotal role within individual giving. Helping to plan and develop fundraising strategy and budget management, as well as being responsible for delivering campaigns of significant scale and generating income both now and for the future.

As part of the team generating £15 million per annum, the successful candidate will be responsible for acquisition and retention communications that talk to thousands of individuals. In addition, building relationships with supporters across a wide range of marketing channels (including face-to-face, DRTV, direct mail, digital) and different activities, and driving vital income to support the charity’s research and care objectives.

With a large range of activity coming up, individual giving income growing strongly, and investment secured for the future, this is an exciting time to join and contribute to a passionate, experienced and effective team.

About you

You’ll have good experience of running direct marketing activity to generate income, working with suppliers and at scale to solicit funds from tens of thousands of supporters.

A well organised person with excellent communication skills, you’ll be managing relationships with key external agencies and in house stakeholders to deliver complex, multi-faceted campaigns while closely monitoring and managing significant expenditure budgets. You’ll also have a real focus on monitoring key campaign metrics to optimise performance.

Working across email, online, telemarketing, direct mail, door to door and private site, you’ll understand supporter motivations, and how to increase supporter engagement. Testing and evolving our campaigns to best fit what works for our supporters and ensuring that our brand ethos is at the heart of all communications.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role will be based in our London office, however, in line with our hybrid working practice, full-time staff members may choose to work up to 3 days per week from home. 

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on 22 April 2025

Interview date Week commencing 28 April 2025

Grants and Support Officer

Location: Hybrid – min 2 days per week in Cheam, Surrey after probation
Salary: £34,729 per annum
Hours: 35 hours per week
Department: Help, Advice and Services
Job Type: Full time
Contract Type: Permanent

The vision of The Charity for Civil Servants is a lifelong community: people offering effective support for each other when life takes a turn for the worse. The Charity for Civil Servants’ mission is to support all civil servants, past and present, throughout their lives, with whatever problems they may have. We listen without judgement and offer practical, financial and emotional support.

Our Help, Advice and Services Directorate aims to make a positive impact by offering appropriate financial and wellbeing support and advice. As a Grants and Support Officer, you will be managing casework as part of a team of supportive colleagues, handling phone calls and emails, making decisions on financial assistance, and advising on income maximisation and financial capability.

To be successful in this role, you will be an excellent communicator in writing, on the phone and digitally. You will be confident in handling difficult conversations with applicants and vulnerable people. You will also have knowledge of benefit entitlements and an understanding of basic budgeting and be able to balance casework with new enquiries, recording data accurately and consistently. With previous experience of casework, you will be able to identify people’s needs by analysing complex information and exploring underlying issues.

The Charity supports hybrid working. In this role, you will need to commit to working from our Head Office in Cheam, Surrey. During probation you will receive structured training and be based full time in our Head Office in Cheam, Surrey for the first 3 months. After 3 months you will have the option to work from home up to 2 days per week and if probation is successfully completed at 6 months, you will have the option to work up to 3 days per week from home.

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave with the options of buying and selling holidays, as well as interest free loans for season tickets and our cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is Sunday 13 April, at 23:59pm. Interviews will take place soon after closing.

The Charity for Civil Servants is committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

Strictly no agencies.

REF-220478