Database Manager Jobs

ROLE PURPOSE

The Trusts, Foundation and Corporate Partnerships Manager will play a critical role in maximising income for St George’s Hospital Charity through the development and management of relationships with trusts, foundations, and corporate partners. This position requires a can-do, proactive attitude in securing unrestricted and restricted philanthropic support for key projects, particularly our Time For a Change fundraising appeal that aims to raise £5m to transform our children’s wards at St George’s Hospital.

You will be responsible for growing restricted and unrestricted income through the development of strategic, long-term partnerships with Trusts and Foundations and Corporate Partners that provide a sustainable source of income. Working closely with Head of High Value and Director of Fundraising and Communications the postholder will be instrumental in developing a strong and realistic pipeline prospects and securing regular five-six figure gifts. You will maintain £1.2m income/year with ambitions to grow this income to £1.7m/year from Trusts and Foundations and Corporate Partnerships over the next 5 years and by 29/30. The ideal candidate will be proactive and solutions focussed. They will have a proven track record of philanthropy including relationship management, proposal writing, budget development and collaboration with internal teams to communicate impactful fundraising appeal

MAIN DUTIES & RESPONSIBILITIES

Fundraising Responsibilities

• Develop a strong and realistic pipeline of Trusts and Foundations and Corporate Partnerships that align with our strategic objectives and fundraising appeals.

• Be proactive and ambitious supporting the growth of our income across Trusts, Foundations and Corporate Partnerships from £1.2m/year to £1.7m/year over 5 years.

• Develop and manage a robust income portfolio, researching prospects, making approaches, building relationships and submitting compelling proposals and application to Trusts and Foundations and Corporates.

• Build project budgets from scratch.

• Create tailored stewardship opportunities for funders which effectively communicate the difference their support has made. To include face-to-face meetings, hospital visits, written reports/digests and attendance at relevant events to strengthen relationships and enhance donor engagement

• Provide regular progress reports to the Head of High Value and Director of Fundraising and Communications, highlighting milestones, KPIs, and potential risks to income generation.

Corporate Partnerships Management

• Contribute to and implement the strategy for securing new corporate partnerships while maintaining and enhancing relationships with existing partners to ensure ongoing support.

• Develop creative and impactful partnership pitches and proposals to attract new corporate sponsors.

• Oversee account management plans for existing corporate partners, programming stewardship events, ensuring that reporting is undertaken, engagement is sustained and opportunities for growth are identified and acted upon.

• Work closely with senior volunteers and stakeholders to develop new business leads and maximise partnership potential.

• Collaborate with the Community & Events Manager to leverage corporate opportunities, turning local engagements into larger partnerships.

Trusts and Foundations Management

• Build and maintain income from Trusts and Foundations using prospecting tools and desk-based research.

• Be proactive in approaches to Trusts and Foundations via phone and/or emails

• Develop creative and compelling approaches and applications that are tailored to charitable objectives of funders.

• Build project budgets and fundraising pipelines in line with funders requirements.

• Maintain and manage a calendar of activity for Trusts and Foundations to ensure we deliver an excellent level of stewardship including six-monthly updates and bespoke visits.

Research and Pipeline Management

• Conduct thorough research to identify and qualify potential funders across trusts, foundations, and corporate sectors, maintaining a dynamic philanthropy pipeline.

• Monitor and manage progress through the pipeline, ensuring that prospects are appropriately cultivated and that targets for each stage of the portfolio are met.

• Ensure compliance with fundraising regulations and data protection laws throughout the prospect research and relationship management processes.

General Duties

• Maintain accurate records of stakeholder communications in our Raiser’s Edge database and activities in line with data protection obligations and best practices.

• Work with Finance to reconcile income.

• Participate actively in team meetings and contribute to the overall objectives of the fundraising department.

• Working with the Head of High Value ensure our offer to partners is accurately reflected on our SGHC – Role Profile Page 3 of 3 website. This may include updating webpages.

• Supporting fundraising events.

• As and when required, provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Engage in continuous professional development and participate in regular performance reviews. This is not an exhaustive list of tasks.

Duties may vary depending on Charity’s needs. Interviews will take place on 4th February and be held in person

We couldn’t run Manchester International Festival without the dedication, energy and enthusiasm of our amazing volunteers. Some 426 volunteers got involved in MIF23, our last festival, doing everything from helping out with preparations to greeting the public at our events. Our Festival Volunteer Manager is critical to the smooth running of this programme.

Our Festival Volunteer Manager will lead on the recruitment of MIF volunteers, training and induction, and support for volunteers taking part in the 2025 programme. They will ensure that the volunteer programme is inclusive and accessible, and that volunteers have a fantastic experience at all points that they interact with us.

The primary focus of this role is leading on the volunteer-facing aspects of the MIF Volunteer Programme, however the post holder will work within a Volunteering Team that also delivers other Factory International volunteering programmes, including those at Aviva Studios, and may also support the delivery of these from time to time.

This role will involve a significant amount of evening and weekend working – particularly during May, June, and July, to facilitate the delivery of the programme. It is likely that this role will involve working additional hours, particularly during the Festival, which can then be taken back on a flexible basis. 

Festival Volunteer Manager Responsibilties

- Lead on volunteer recruitment for MIF25, ensuring and encouraging applications from diverse communities across Greater Manchester and supporting the application and selection processes for new and returning volunteers

- Plan, develop and deliver training and induction schemes for MIF volunteers

- Organise social events, volunteer placements and other volunteer activities leading up to, during and immediately after the 2025 Festival

- Ensure efficient and accurate administration of the MIF volunteer programme including maintaining databases and schedules, processing volunteer expenses and contributing to evaluation processes and reporting

- Manage Volunteer Team Leaders who in turn manage, support and encourage the wider volunteer team. Manage any placement hosted with the Volunteering Team

- Coordinate with departments across Factory International to ensure that their MIF volunteer requirements are being met, and that the volunteer programme is integrated into the work of the organisation to best effect. This includes contributing to the volunteering team’s relationship with key festival partners, ensuring that they are kept informed and involved both before and during the Festival

- Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact

Festival Volunteer Manager Person Specification

ESSENTIAL 

- Excellent communication skills, including written communication and verbal presentation skills

- Excellent organisational and administrative skills, including attention to detail when dealing with large amounts of data

- Experience of line managing staff or volunteers

- Ability to work on own initiative as well as part of a team

- Ability to manage multiple priorities and meet deadlines

- Flexible and adaptable approach to problem solving within a fast-paced environment

- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds

- Willing to get take relevant statutory checks eg DBS (Factory International can support with processing and payment)

 DESIRABLE 

- Experience of leading a volunteer programme (or other similar programme) involving large numbers of people

- Experience of working with a Volunteer Management System (i.e. an online system that holds volunteer records, enables applications to be submitted, enables rota-ing, etc)

- Experience of having worked or volunteered on a large festival or event

- Experience of designing and delivering training programmes or sessions

- Positive and enthusiastic attitude with a commitment to excellence

- Enthusiasm for training, mentoring and support of emerging talent

In this role you will:

• Build and manage a fast paced and highly effective new business pipeline
• Engage, pitch and win new business opportunities with high value corporates at a partnership value of approx. 150k+ 
• Account manage, steward and maximise income from our current partners and ensure accurate reporting and impact data for each partner 
• Collaborate across Carers Trust to build exciting and creative propositions for partners and prospects, alongside the Head of Corporate
• Work with the Head of Corporate and Exec Team to engage high level corporate stakeholders and maximise our new business and account management opportunities. 

Our ideal candidate:

• Will have a strong track record of securing new business opportunities in a charity or sales role
• Will have experience in account managing relationships and creating financial uplift within that partnership 
• Experience in building and managing a pipeline of opportunities through the sales cycle 
• Strong interpersonal and pitch building skills 
• Good experience in relationship management internally and building connections to have a positive outcome on a project or partnership
• Capacity to take initiative and identify opportunities.
• Financial literacy sufficient to present project budgets and corporate partnership costings 
• Self-motivation with enthusiasm for working flexibly as part of a team 

Download the information packs below to find out more. 

We are looking for an experienced individual who will:

• Contribute to the development of an overarching fundraising plan.
• Review and develop current fundraising channels and plan, support and deliver imaginative fundraising activities.
• Coordinate and write applications to grant makers to maximise the grant potential of the archdiocese.
• Develop and manage reporting processes and updates.
• Comply with all relevant legislation and regulation.
• Develop working relationships across other diocese, maximise project opportunities and share best practice.

It is an exciting new role for the organisation and the successful candidate will make a big impact on shaping the future of the archdiocese. The ideal candidate will have experience of developing and delivering successful fundraising plans; bid writing and knowledge of appeals, legacies and Gift Aid. They will enjoy working on a variety of tasks; interacting with a wide audience including stakeholders and will thrive on implementing their own ideas to make a difference.

How to Apply

Visit the careers page on our website to apply online. Serch 'Liverpool Archdiocese'

The closing date for applications is Thursday 23 January at midday.

The interview dates will be Wednesday 5 February or Thursday 6 February.

As the Helping Rhino Fundraising Manager, you will be responsible for the delivery of the charity’s fundraising goals through multiple income streams. There will be a focus on stewarding and growing the charity’s major donor database (both individual and corporate), delivery of successful engagement and fundraising events and producing creative online appeals. The role will also require the successful candidate to drive income from legacies and guide the Charity and Fundraising Administrator to deliver our community fundraising and every day giving targets.

The role will be supported by the CEO and the Charity and Fundraising Administrator.

This is a fantastic opportunity that would suit an individual with a proven track record of achieving ambitions fundraising targets and someone who will play a key role in the growth of Helping Rhinos over the next 5 years. We are looking for someone currently working in a similar role or someone who has experience of multi-stream fundraising and is ready to step up to deliver an initial target of £600k in year one, with ambitious targets rising incrementally year on year.

The role will also include the opportunity to visit some of the Helping Rhinos Project Partners in Africa.

Job Title: Project Manager: Education & Training

Job Type: 12-month Fixed Term Contract (with possibility of 6-month extension)

Hours: 35-hours per week

Salary: Circa £42,000 per annum

Reports to: Director of Education & Training  

Location: Hybrid – FSRH Office (London Bridge) and home working

We are seeking an experienced project manager to join our team to oversee the successful delivery of several postgraduate level educational products that will support the learning & development of healthcare professionals working in the field of sexual and reproductive healthcare.

The role includes managing project tasks and timelines, budgets, stakeholders, and cross-functional team collaboration. As part of the team the postholder will work closely with the E&T Team, FSRH members, clinical and non-clinical experts and suppliers.

The role will:

• Manage the full project lifecycle, from initiation to close, for several educational products.
• Develop and maintain detailed project plans, including task lists, schedules, and resource allocations.
• Organise and facilitate regular project meetings to track progress, identify risks & issues.
• Monitor project budgets and report on financial performance.
• Communicate project status and metrics to key stakeholders.
• Collaborate with clinical-subject matter experts on content developers, suppliers and others to ensure successful delivery.
• Identify and mitigate project risks, and develop contingency plans as needed.
• Document project processes and lessons learned to improve future project execution.

You will be:

•  An accredited project manager (or have equivalent experience). 
• An experienced and effective project manager with the ability to deliver complex education focused programmes.
• Proficient in using project management methodologies and tools.
• Able to multitask, prioritise, and work effectively in a fast-paced, deadline-driven environment.
• Able to use your excellent communication skills to achieve collaboration a cross-functional teams and with a variety of stakeholders.

You will have:

• Experience in using a variety of digital solutions including learning management systems, databases and project management software.  
• Excellent communication skills both written and verbal.
• Excellent organisational skills including the ability to prioritise, multitask and work flexibly.
• Strong attention to detail and thorough in error checking work.

Experience of the following is advantageous but not essential:

· Experience working in education or training

NB: Candidates will need to have the right to work in the UK and also be resident in the UK.

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
• Birthday leave day
• Annual Volunteering Day
• Flexible working culture
• Pension and life assurance scheme:  10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
•  Employee Assistance Programme (EAP) Free Lunch Thursday
• Interest free season ticket travel loans
• Enhanced maternity, paternity & adoption pay
• Free eye tests
• Training and development

Join our team and contribute to the development of quality sexual and reproductive healthcare education and training. Apply now and be part of our mission to improve patient care and professional practice.

Please send your CV and 1 page covering letter outlining your key experience

Deadline for applications is 16 January 2025

Interviews will be scheduled w/c 27 January 2025

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We value diversity, promote equality and encourage applications from people of all backgrounds.

NB:  In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

 As a Bid Writing and Fundraising Manager, you will be responsible for raising significant funds and securing new business partnerships that will support the transformational journey of our charity. This role requires exceptional strategic thinking, strong networking skills and contacts, and a proven track record of achieving fundraising targets.

This position is an opportunity to make an impact on how childhood, teenage and young adult cancer research is funded both nationally and internationally. The post holder will raise funds and lead on the Charity’s mission. With this in mind, the post holder will need to be a self-starter and identify and act upon areas for fundraising. They will be the bid writing and fundraising lead, representing the charity and building collaborative relationships and our reputation with partners, clinicians and research and policy organisations, including co-funders and the AMRC, NCRI, Children and Young People with Cancer Coalition, One Cancer Voice, etc.

Job overview

Since 1999, RUHX has had an unwavering commitment to excellence that has extended beyond NHS budgets, supporting the RUH and community healthcare. We have gone further to give every patient the extra extraordinary care they deserve while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations that drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness, and well-being for everyone in our community.

Every day on our team is a unique experience, offering a flexible work environment. We believe in a balanced approach, with equal time spent working from home, in the office, and engaging with our community.

Our track record speaks volumes, evidenced by £10m raised for the Dyson Cancer Centre, which opened in April 2024, the introduction of Robotic Surgery in 2023 following a £2.3m campaign, £1m+ for the Breast Unit expansion in 2022 and many other projects. We have numerous other initiatives on the horizon—this is an exciting time to join the team.

Main duties of the job

As our new Charity Impact Manager, you’ll have many opportunities to make your mark and the freedom to try new ideas. You will also be supported by a culture that encourages learning and being positively disruptive.

As our lead on grant-making and impact reporting, you will work closely with the Associate Director of RUHX, Head of Operations, Head of Development, and colleagues across the RUH to further develop our internal grant-making scheme and impact reporting. From multi-million pound surgical robots to providing starter packs for children diagnosed with type 1 diabetes, you will work on projects that make an extraordinary difference to our patients, our staff and our community. 

You will need experience in charity grant-making and impact reporting. We will help you grow your career in the charity sector while you are part of an ambitious and fun team that goes further to give every patient the extra extraordinary care they deserve.

Closing date: 20/01/2025 23:59

JOB OPPORTUNITY

Intelligence Analyst (Project Officer)

Full time (40 hours per week)

£27,953

1 Year Fixed Term (with view to extend)

London-based, hybrid-style and flexible working

You will be part of a cross-functional team that is responsible for identifying relevant data or trends from our web scraping partners, our own data warehouse (TA Hub), and other intelligence sources that can be used in investigation and ultimately utilised by our commercial partners and law enforcement agencies.

Human traffickers leave traces in the recruitment of victims, the exploitation of those victims in supply chains, and in the flow of money. This role will focus on the latter two areas, using data to identify opportunities to disrupt criminal money flows, and assess human trafficking risks in supply chains. Our intelligence products facilitate partner organisations to act in terms of proactively mitigating risk, safeguarding, asset freezing, and ultimately prosecution of offenders.

This role will have a particular focus on understanding supply chains and using intelligence to understand how traffickers infiltrate legitimate businesses. Understanding how human trafficking and modern slavery fits into a wider narrative on human rights will be essential for success in this role.

Responsibilities:

· Analysing and improving human trafficking data collection, visualisation, and dissemination.

· Assisting with the analysis of gathered intelligence, transforming data into actionable insights, and strategic recommendations for businesses, as well as banks.

· Collaborating with global businesses to assess their human rights risk, from a human trafficking perspective, and deliver intelligence-led advice and expertise.

· Collaborating with financial institutions, investigating the relationships between illicit transactions and human trafficking to enhance the possibility of prosecution.

· Working closely with our Prevention Team to support the development of highly relevant, specific campaign content that reaches vulnerable, at-risk communities on the ground with safety information to avoid harm/exploitation.

· The duties of this post may vary from time to time without changing the general character of the post or level of responsibility entailed.

Benefits:

· A friendly, supportive team

· Opportunity to work directly with global brands and experts around the world

· Encouragement and autonomy to present new ideas and lead on solutions

· The opportunity to join a cash benefit healthcare scheme for low monthly contributions, which can also cover your partner and children

· A corporate eye-care scheme

· Life insurance

· A non-contributory Grouped Personal Pension Scheme, where we pay a 7% contribution of your gross salary into your pension pot (you can choose to personally contribute if you wish)

· Life insurance

· An annual leave allowance of 27 days annual leave (plus 8 bank holidays), rising to 1 day annually up to 33 days

· Cycle to Work scheme

· Season Ticket Loan Ability to switch 2 bank holidays to better suit your needs

· Employment policies, including flexible working policy which reflect the needs of our staff In-house and external training opportunities

Further details about STOP THE TRAFFIK can be found on website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Email your application. Only applications sent via email will be considered to ensure an equitable review process. Applications will be considered on a rolling basis. Please visit the Oasis website for further information

We cannot sponsor applicants at this time.

Oasis supports Equal Opportunities.  Registered Charity No. 1127321

Supporter Engagement Administrator
Salary range: £22,684 - £24,829 per annum
Location: Melbourn, Cambridgeshire
Hours: Full-time, 37.5 hours per week Monday to Friday. Hybrid working 3 days per week in the office, 2 days home working
Contract: Permanent contract

East Anglian Air Ambulance (EAAA) is a regional charity providing life-saving care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond. With two state of the art helicopters and a fleet of critical care cars, our crew of critical care paramedics and specialist doctors bring their advanced skills, equipment and medicine to the scene of the incident in the fastest time possible.

The Supporter Engagement Team is the first point of contact for all our supporters and is a key function in our fundraising team. As Supporter Engagement Administrator, you will deliver excellent customer service, ensuring that all supporters are engaged with, receive exceptional supporter care and are encouraged to support us further.

You will ensure that information is captured, income is processed, thanked and banked in the best way possible, and supporters are stewarded effectively. You will continually identify ways to improve processes and procedures to ensure all our donors and supporters have a great experience supporting EAAA.

An excellent communicator with experience working within a customer service environment, you will be able to quickly form good working relationships and understanding with colleagues and supporters.

You will demonstrate strong IT skills, including experience of using a CRM database and Microsoft Office.

You will be joining a truly inspirational organisation. EAAA not only operates with total patient focus but provides a supportive working environment where everyone can develop and make a difference - Together We Save Lives.

Closing date: 28th January 2025

Interview date: 04th February 2025

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website.

No agencies please.

About the role

We are looking for an ambitious and passionate Fundraising Manager to lead and develop our fundraising activities. This exciting new role is strategically important to our future development and delivery of services for unpaid carers across Surrey.

Reporting directly to the CEO you will increase income and diversify funding for Action for Carers, developing a fundraising strategy and establishing a new function within the organisation. You will work closely with colleagues to:

• Raise funds through grants, foundations, trusts, activities and donations
• Increase awareness of Action for Carers as a great cause to support
• Nurture and establish new corporate partnerships and strategic community partnerships

As a member of our senior team, you will be involved in organisational leadership and development, and influence the future structure of the fundraising function as it grows and develops.

The role is based at our offices in Burpham, Guildford and the postholder will be required to travel to attend meetings and engagements to support our work. There is ample free car parking on site. There is the potential for some home-working as part of this role but with the majority of time in the office or working externally with stakeholders.

Key responsibilities

Full duties are included in the job outline; key responsibilities include:

• Lead bid applications with the support of the Finance Manager and external agency support, where appropriate
• Build relationships with key providers of Trusts, Grants, and Foundations in Surrey and nationally, as applicable
• Develop and implement a partnership engagement strategy that raises the profile of Action for Carers with local businesses, community groups, education providers, and other stakeholders
• Identify, cultivate, and build relationships with corporate partners and strategic community groups
• Manage engagement opportunities with local communities, groups, and associations
• Promote and facilitate the giving of individual donations, as well as manage opportunities for fundraising events
• Represent and organise representation for the charity at corporate events, networking events, conferences and community forums

About you

You must have:

• Proven experience in fundraising, including developing a fundraising or business development function
• Demonstrated success in leading funding bids to grant-making trusts and foundations, with evidence of achieving ambitious income targets
• Experience in establishing and managing external partnerships
• A track record of engaging local communities to increase awareness, participation, and support
• Excellent written communication and presentation skills, with the ability to craft compelling and persuasive funding documents and inspire people to support the organisation
• Strong relationship-building skills, with the ability to cultivate partnerships and maintain effective communication with diverse stakeholders

About us

Action for Carers Surrey has a vision: ‘That every unpaid carer in Surrey is heard, valued, and supported.’ We are a committed local charity determined to make a difference to young and adult carers across Surrey.

Our values are Focus, Inclusion, Respect, and Excellence. By adhering to our values, we are able to provide an innovative, high-quality, and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.

We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds, as well as supporting staff who have their own caring responsibilities. To this end, we offer staff one week’s paid carers leave. We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, a pension, and opportunities for development and training.

VACANCY

Fundraising Assistant

£ 23,742 (pro rata)

22.5 hours per week worked flexibly across 3-5 days

Predominantly Mon-Fri with some evening and weekend working

5 weeks holiday pay plus Bank Holidays (pro rata), Pension Scheme, Staff referral scheme (earn extra pay every time you successfully refer someone), Employee Assistance Programme, including private GP access, National retail/attractions discount scheme, Roadside parking off site, Free DBS check.

Closing date for applicants:  23rd January 2025

Interviews will be held on: 29th January 2025

 Would you like to work in a genuinely rewarding organisation?

Nottinghamshire Hospice lead the provision of compassionate, community palliative care to those who are dying in Nottingham and Nottinghamshire from a terminal or life limiting illness.  Our values are embedded throughout the organisation – Compassion, Trust and Ambition.

We launched a new three-year fundraising strategy in 2023, and excellent data management underpins this strategy. Our CRM database is critical to that, and this role will play a key role in ensuring we can achieve our strategic aims. The role is responsible for all aspects of the database administration, accurately recording income streams and donor information from across fundraising and producing reports for various stakeholders. As well as general administration for the Fundraising Team.

You’ll be organised, a great communicator, happy working under your own initiative and as part of a team. You’ll have experience in database administration or have other transferable administration experience and keen to support the effective operation of the fundraising team and provide a great experience to our supporters.

About Richmond Borough Mind and the Service:

Richmond Borough Mind (RB Mind) is a leading mental health charity committed to supporting the mental wellbeing of our community. One of our key services offers support for unpaid carers – individuals providing emotional, practical, and moral support to loved ones experiencing mental health challenges.

Our Carers in Mind service provides advice, emotional support, friendship, and workshops for unpaid carers. We create safe spaces for carers to connect, share experiences, and receive support for their own wellbeing. Through peer support, we empower carers to prioritise their own health while continuing their vital roles.
 

Role Purpose:

The Carers in Mind Service Lead will lead and deliver our peer support service for unpaid carers, offering emotional and practical support, coordinating events, and developing community partnerships. They will also supervise a small team of peer support workers while managing a caseload of carers requiring one-to-one and group support.

The role focuses on:

 •  Supporting unpaid carers with advice, emotional support, and peer group connections

 •  Empowering carers to manage their own wellbeing while caring for others

 •  Developing and maintaining relationships with local NHS services, charities, and community groups to ensure joined-up care

 •  Promoting best practices in carer support and mental health recovery

Key Responsibilities:

Service Coordination and Delivery:

 •  Oversee the day-to-day running of the Carers Peer Support Service

 •  Provide one-to-one support and facilitate peer support groups for carers

 •  Manage referrals and caseloads, including supporting those with complex needs

 •  Ensure carers receive timely and appropriate support and signposting

Team Leadership and Development:

 •  Provide supervision, guidance, and training for Peer Support Workers

 •  Coordinate with external partners and community organisations to strengthen the network of support

 •  Work with the NHS (SWLSTG) and voluntary partners to promote collaborative working

Service Development and Impact Measurement:

 •  Monitor and evaluate the effectiveness of the service

 •  Report on outcomes and suggest improvements based on feedback and data

 •  Assist in strategic planning to enhance services for carers across the borough

Advocacy and Inclusion:

 •  Encourage carers to engage in local mental health developments and advocate for their needs

 •  Promote the Triangle of Care framework to ensure carers, service users, and professionals work collaboratively

 •  Develop outreach materials and workshops to educate and empower carers

Person Specification:

Essential:

 •  Lived experience as an unpaid carer or experience working in a mental health or carer support role

 •  Experience leading or supervising staff or volunteers

 •  Strong understanding of mental health challenges and their impact on families and carers

 •  Excellent interpersonal skills with the ability to build relationships and engage diverse communities

 •  Confident in providing emotional support, advice, and group facilitation

 •  Strong administrative and organisational skills with competence in IT systems including email, Microsoft Office, and case management tools

 •  Ability to work independently and as part of a multi-agency team

Desirable:

 •  Familiarity with the Triangle of Care framework or similar carer involvement models

 •  Experience delivering training or community workshops

 •  Knowledge of Richmond’s local community support services and mental health landscape

Benefits of Working with RB Mind:

 •  Generous annual leave: 25 days plus bank holidays (increasing with service)

 •  Pension scheme

 •  Employee Assistance Programme: Including free counselling and wellbeing resources

 •  Training and personal development opportunities

 •  Supportive, values-driven work culture focused on mental health and community wellbeing

How to Apply:

If you’re passionate about supporting carers and making a difference in the community, we’d love to hear from you. To apply, please submit your CV and a cover letter outlining how your skills and experience match the requirements of this role.

Reporting to the Fundraising Manager, the Fundraising Executive is an integral part of the Fundraising team, providing outstanding administrative and general fundraising support. The Fundraising Executive manages all incoming fundraising enquiries and provides excellent customer care and stewardship to our third-party event supporters. This is a busy role, supporting colleagues across multiple areas of fundraising, including events, third-party, mass, and trusts fundraising.

In this role, you will undertake all key administrative, database and financial duties to ensure the smooth running of team processes and procedures.

The role provides an opportunity to develop fundraising knowledge and is perfect for someone who has a passion for building income, relationships and delivering excellent supporter care. As this is a people-facing role, you will be working with supporters over the phone, online, in writing, and face-to-face, to ensure our supporters receive the ultimate supporter journey and experience.

The post holder should have a full clean driving license and be willing to travel and work occasional evenings and weekends.

This is a fantastic opportunity for a passionate fundraiser to make a real difference to children with high needs living in the highest areas of deprivation in the UK.