Database manager jobs

Are you looking for the opportunity to work for a leading charity that makes a real difference to the lives of people experiencing homelessness?

This post is offered as a fixed term contract until 30 November 2025, or a secondment for internal applicants. 

We are looking for a proactive Rent Services Partner to join the dynamic and friendly Rent Service Team, playing a key role in the organisation to support clients to rebuild their lives. This busy team processes Housing Benefit payments from 55 local authorities in the UK for up to 4000 St Mungo’s residents; and collect over £45 million in rent and service charge. 

In the role of Rent Service Partner, you will:

• Deliver a high quality rent collection and arrears recovery service, supporting our clients by working towards minimising rent arrears and maximising client income.
• Complete accurate court applications and present cases to court. 
• Oversee a busy and varied case load of rent arrears cases ensuring outcomes are achieved in a timely manner.
• Provide an accurate, sensitive and responsive rent account enquiry and information service.
•  Work closely with key stakeholders, being the lead liaison with Local Authorities for a designated caseload.

You will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

About you

We are looking for someone with good problem solving skills and the ability to work as part of a team. If you can demonstrate the below, we encourage you to apply.

• Experience of working in a rent service, income collection or credit control team and overseeing a case load of rent arrears cases providing quality advice and support in a busy target driven role.
• Experience of presenting cases to court and knowledge of the court system and legal process relating to debt recovery.
• Excellent communication skills with the ability to build effective liaison with tenants, internal and external stakeholders.
• Proven ability of using relevant software packages (e.g. Pyramid Rent Accounting) and other IT applications and databases, such as Microsoft Office.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 29 April 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Harris Hill are delighted to be working with a wonderful charity to recruit for two Community Engagement Officers in order to help drive the expansion of the charity Community Giving Program.

As a Community Engagement Officer you will:

• Build networks to support and grow the charity’s fundraising initiatives. Lead outreach to engage new local community partners and oversee fundraising events such as bucket collections and charity stalls.
• Act as the primary point of contact for community organisations, developing rich stewardship journeys for donors to enhance engagement and retention.
• Assist in developing insights to refine our community fundraising strategy, ensuring compliance with data protection laws and maintaining accurate records.
• Be an ambassador for the charity, sharing the charity’s mission with internal and external audiences through public speaking and networking.
• Oversee and attend bucket collections and charity stalls at public and private events
• Plan and deliver engaging stewardship events for key audiences

We are looking for a professional fundraiser with experience in community fundraising or corporate partnerships. You should have a proven track record in securing and managing long-term partnerships, be a confident speaker, and enjoy networking. A full UK driving license is required, as well as the ability to travel across catchment area.

To be successful, you must have experience:

• Proven ability to meet fundraising income targets and effectively manage donor relationships.
• Strong communication skills, both written and verbal.
• A confident public speaker with excellent presentation skills.
• Experience managing a portfolio of community groups or securing long-term partnerships.
• Proficient in using databases (such as CRM systems) and Microsoft Office.

Desirable Skills:

• Event management experience.
• Experience leading teams of volunteers.

Salary: £29,291 - £34,963 per annum

Contract type:Full-time, permanent

Location- London, hybrid working 3 days in the office

Closing date: On rolling basis

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Prison Facilitator - HMP Aylesbury / HMP Bullingdon

Location: HMP Aylesbury and HMP Bullingdon
Department: Prison delivery
Salary: £28,274 per annum
Hours: 35 hours
Job Type: Full time
Contract Type: Permanent

1 X full time role (3 days at HMP Aylesbury and 2 days at HMP Bullingdon) or 2 X part time roles considered.

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Aylesbury and HMP Bullingdon. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for: week commencing 19th May 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-221164

Salary: £31,100 - £34,400

Contract: Permanent

Location: London office – 3 days per week

Closing date: ASAP

Benefits: Health care cash plan, Blue Light Scheme discounts, health and wellbeing in-house programmes, learning and development opportunities

 We have a great opportunity for a Direct Marketing Officer to join a wonderfully supportive hospice charity in London. This is a fantastic time to join, as the team has seen huge growth in fundraising over the last few years, with ambition to keep growing!

As part of this exciting role, you plan, develop and deliver multi-channel marketing campaigns to attract and retain new donors. You’ll work closely with the Individual Giving and Comms teams to create tailored stewardship plans and journeys – and with the Database team to make data-driven decisions to define campaign targeting and segmentation. The organisation has a real test and learn approach to their work, and this is a fantastic opportunity to take your fundraising or marketing experience to the next level in a supportive environment to learn and develop.

 To be successful as the Direct Marketing Officer you will need:

• Experience in fundraising, marketing or donor stewardship
• Strong project management skills, with the ability to manage multiple projects and deadlines
• Excellent analytical skills to evaluate campaign performance and donor insights.

If you would like to have an informal discussion, please call Heather or email your interest along with your CV.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

Research Intern

Job reference REQ000880

This role is a 16 week fixed term contract.

£22,932 pa pro rata

Woking, Surrey GU21 4LL / Hybrid working

Job description

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We’re looking to recruit a Research Intern to join our Conversation Programmes team and help shape a positive and sustainable future for our planet. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. This is your chance to join the fight for our world.

As Research Intern, you will help us build out a knowledge database of case studies with real life examples of where environmental crime converges with financial crime. This will involve being part a small team that is responsible for delivering, updating and developing a recently launched new tool that aims to support financial institutions to better manage and mitigate the risks of deforestation and land conversion, as well as other environmental crimes and the related predicate offences, which could be potentially tied to their operations. Your role will be to review, update, translate and categorise case studies that will be uploaded onto the Environmental Crimes Financial Toolkit platform. The toolkit already has a case study database, but we want to expand the scope and scale of the cases available. The case studies will be in both Spanish and English. It is also important to be able to review, understand and categorise these case studies depending on environmental crime type.

We’re looking for someone with:

Fluency in Spanish.

Conservation focused degree or masters.

Strong communication, interpersonal & project management skills.

The ability to work collaboratively with colleagues from different internal functions and across departments and countries.

An understanding of environmental crimes is desirable.

An understanding of financial crimes is desirable.

A commitment to the values of WWF, and passionate about driving the success of the team and meeting WWF objectives.

Benefits, rewards & location

The salary for this role is £22,932. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

·         7.5% employer contribution to pension, increased to 10% with employee contribution.

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date - 24/04/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Our client, a dedicated organisation undergoing an exciting period of growth, is seeking a proactive and detail-oriented Part-Time Trusts Fundraiser to play a crucial role in their fundraising strategy. This is a fantastic opportunity to make a significant contribution by focusing on developing and submitting high-quality, lower value trust applications that will provide a stable foundation for their ongoing services and new initiatives.

Working fully remotely and with complete flexibility, the successful candidate will be responsible for cultivating relationships with trusts and foundations, creating a robust pipeline of applications, and ensuring accurate and timely reporting. This role demands efficiency and the ability to produce numerous high-calibre applications within set deadlines, clearly articulating the client's mission and impact.

Joining a supportive and collaborative team where every contribution is valued, this position offers an excellent work-life balance and the chance to be an integral part of a tight-knit group committed to mutual support, growth, and innovation. 

Key Responsibilities:

• Develop and write compelling, high-quality funding applications to trusts and foundations.
• Maintain and nurture relationships with existing trust and foundation supporters.
• Establish and manage a clear pipeline of applications and associated reporting deadlines.
• Ensure the timely and accurate reporting to funders on grant expenditure and impact.
• Collaborate effectively with internal teams to gather essential project information and impact data.
• Maintain meticulous records of all trust-related activities.
• Monitor funding success rates and income against established targets.

Essential Experience and Skills:

• Proven experience in fundraising within the charitable sector.
• Exceptional written communication skills with a demonstrable ability to create persuasive funding proposals.
• Strong attention to detail and a highly organised approach to managing workload.
• Ability to interpret and present complex information in a clear and concise manner.
• Experience using CRM systems and managing databases effectively.
• A solid understanding of the UK trust and foundation funding landscape.
• Excellent time management skills and the ability to work effectively and independently.
• Knowledge of charity governance and best practices in grant management.

Working Hours: Part-time, 2 days per week (14.5 hours).

 

What’s on Offer:

• £110 per day + £13.77 daily holiday pay (£124.44 total PAYE) 
• Part-time opportunity 
• A flexible working set up, remote with occasional travel to London
• A 6 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service which reflects community issues and needs. Our service puts people first.

As a Gateway Assessor you will be part of a busy team at Citizens Advice Westminster, answering phone, face to face and digital social welfare law enquiries from residents across the City Council and providing them with information and assessment. You will be provided with full training and support, in order to ensure client’s needs are accurately and quickly assessed within Citizens Advice guidelines and standards.

Do you share the same passion as us that no one should be left disadvantaged due to lack of knowledge about one’s rights and responsibilities?

You will need to be a strong communicator with excellent interpersonal skills and the ability to deal with a diverse range of people including vulnerable clients, and be able to communicate at all levels. You would also need to have good working knowledge of Microsoft ICT packages, and be flexible to work a later shift up to once a week if required.

We will offer the right candidate a generous salary along with other benefits such as annual season ticket loans, career breaks, and the opportunity to develop yourself professionally. You will be part of a warm and friendly work culture where opinions are valued. We can also offer a flexible hybrid working environment where you can work some days from home.

If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement.

Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do.

Closing Date: 23rd April 2025, 5pm

Harris Hill are thrilled to be partnering up with an international faith based charity who help the persecuted across the globe. They are looking for a Direct Marketing Executive in order to support the Head of Marketing in delivering effective fundraising campaigns. Working closely with the Fundraising & Marketing Team, Finance, and other key departments, this role plays a critical part in driving income from Individual Giving, aligned with the objectives outlined in the organisation’s strategic plan.

As a Direct Marketing Executive you will:

• Assist the Head of Marketing in creating, producing, and analysing direct mail appeals, ensuring financial and non-financial targets are met.
• Help create content for Acquisition, Retention, Reactivation, and Conversion campaigns.
• Manage the administration of the mailing process, including invoices and stock management.
• Support in the delivery of direct mail appeals, ensuring deadlines are met 
• Collaborate with the Data Manager to ensure accurate data selections.
• Liaise with external agencies to oversee the development of copy, artwork, and final print.
• Record and analyse direct mail results using Raisers Edge, contributing to quarterly reports and marketing insights.
• Manage direct marketing invoice administration.
• Work closely with internal teams, including Press & Public Affairs, to create impactful campaigns.
• Assist in producing video content for direct mail and other marketing activities.
• Contribute to the planning and implementation of direct mail campaigns, taking responsibility for certain aspects.
• Analyse direct mail performance to inform future campaign decisions.
• Lead planning and sourcing of case studies and images for seasonal campaigns.
• Coordinate with the Senior Digital Marketing Executive to align online and direct mail appeals.
• Act as the point of contact in the absence of the Head of Marketing, ensuring continuity of campaign delivery.

Person Specification:

• Proven experience in marketing and copywriting, demonstrating the ability to write clear, concise, and engaging content.
• Experience working with designers and understanding print and production processes.
• An eye for design, detail, and the ability to create visually appealing marketing materials
• Familiarity with Raisers Edge or other marketing databases is an advantage.
• Proficiency in Microsoft Office, particularly Excel.
• Creative, practical, and solution-oriented.
• Strong organisational skills with the ability to prioritise and take ownership of distinct projects.
• A self-starter, with the ability to work independently and collaboratively.
• Strong work ethic, persistence, and flexibility under pressure.
• Willing to learn and grow through both online and offline training.
• Ideally, experience or interest in the charity sector.
• A good grasp of marketing principles and how they apply to fundraising.

Salary: £28,000-£32,000 per annum

Contract type:Full-time, permanent

Location-  London

 Closing date: On rolling basis

Interview ASAP

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are looking for a highly motivated and inspiring Director, to provide strategic and operational leadership of our independent adoption support charity. 

Working as part of a small yet mighty staff team, you will work collaboratively with the Board of Trustees, Committees, Volunteers, Working Groups and other Stakeholders to lead significant growth across a variety of programmes, infrastructure and fundraising opportunities. 

You will bring an entrepreneurial approach to growth, seeking new opportunities and forging new strategic partnerships to support agile growth both nationally and regionally, whilst also nurturing our existing deeply committed volunteers and members.  As an empathetic leader, you will show understanding and commitment to the needs of adopters and prospective adopters and their families and how WAF services can most effectively address these needs.

Key responsibilities include: 

• Steering Strategic Development & Organisational Leadership

• Managing Financial & Budget Controls

• Leading on Fundraising & Strategic Partnerships 

• Overseeing Monitoring and Impact

• Contributing to Communications 

• Championing our Advocacy efforts

• Collaborating with our Board and Committees

• Empowering our Team

Person Specification 

Essential 

• Experience of developing and nurturing partnerships with statutory, voluntary

• and private sector organisations (E)

• Track record in identifying and securing new funding streams, these could include: earned income, corporate giving, individual giving, crowd funding and value in kind (E)

• Experience of bid writing for trust & foundations / fundraising applications (E)

• Experience of budget setting and budget control (E)

• Experience of managing staff and volunteers (E)
   

Desirable 

• Experience of working within a co-produced or beneficiary-led service (D)

• Experience of working with a Board of Trustees (D)

• Understanding of the current issues affecting adopters and prospective adopters (D)

About We Are Family 

We Are Family is an extraordinary peer support community for adopters and prospective adopters. We’re there for parents throughout their adoption journey. Online and in person, our parents’ groups, events, resources, podcasts and talks offer mutual support, information and inspiration to adopters and those considering adoption. We are the leading peer support community for adopters  across Greater London and the Home Counties, and offer digital-membership nationally; we have ambitions to scale our in-person services provision significantly over the coming years. 

You can find out more about us here.
 

To Apply 

If the opportunity to join an exciting, rapidly growing charity appeals to you as someone able to make a valuable contribution, we would love to hear from you! 

Please read our full application pack via our website

Deadline to apply: Thursday 24th April 10am
Start Date: ASAP

Please note that applications are received and reviewed on an ongoing basis, therefore an early application is advised. 

One of the great strengths of We Are Family is that we are volunteer and member driven, and we represent a diverse community of adoptive parents. We particularly welcome applicants from Black, Asian and minority ethnic backgrounds to ensure that the organisation can benefit from this diversity of experience.

Job Title: Peer Supporter

Salary: £11,111 pro-rata (£22,222 FTE)

Working Hours: 17.5 hours per week (Monday, Tuesday, Friday 09:00 – 15:00)

Contract: Fixed Term until 31st March 2027

Location: Lancashire (Central and East) community based with some limited home working.

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.

About us at the NCT

NCT is a charity with a clear mission: to support people as they become parents, through pregnancy, birth, and early parenthood.

With a 65-year history of transformative change, we are a vibrant community of volunteers, practitioners, peer supporters, members and advocates. We are the largest parenting charity in the country and over the decades we’ve supported millions of people on their unique journey into parenthood.

While many know us for our antenatal classes, we also do much more. We campaign on issues that matter to parents, provide infant feeding support, and run thousands of free community events and activities led by our amazing volunteers. We also support families facing challenges like social isolation, feeding difficulties, and poor mental health. We offer support in communities, in hospitals and online.

 NCT is committed to social justice and equity. We are dedicated to being an anti-racist charity and believe that inclusion is everyone's responsibility. Being there for every parent requires bold action to challenge inequalities. By creating inclusive spaces and services that are built on collaboration and trust, we welcome and celebrate diversity and strive to meet the needs of the pregnant women, new parents, families and communities that we serve.

As the world changes and new challenges are thrown up for parents, our charity must change too. Join us now and be part of this journey, and ensure that every parent feels connected, confident and safe. 

About the Role

Our Lancashire Infant Feeding Support project is commissioned by Lancashire Council, to offer infant feeding support across the region in both community and hospital settings. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Peer Supporter who will support parents at Royal Preston Hospital and on occasion East Lancashire Hospital Trust or Ormskirk District General Hospital as well as community groups and home visits in Central and East Lancashire. This role will mainly be based at out in the community, with some homeworking. Expenses will be reimbursed to/from a base (Royal Preston Hospital).

You will be responsible for offering breastfeeding support for parents within Royal Preston Hospital and on occasion East Lancashire Hospital Trust and Ormskirk District General Hospital and the community.

Some of the key responsibilities of the role include:
 

• Providing breastfeeding support to families on the wards at the hospitals, in service user homes and community settings within Lancashire.
• Support in delivering inductions for volunteer peer supporters. 
• To report any concerns or additional support needs of women to the NCT management team and/or Infant Feeding Lead for referral onto partner agencies as appropriate.
• To attend regular supervision/support sessions. 
• Having a good working knowledge and understanding of the local demographics in the Lancashire area and ensuring all support is accessible and inclusive.
• Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires breastfeeding experience of at least 3 months. The training can be undertaken within your working hours.

The role is 17.5 hours per week which will be worked Monday Tuesday, Friday 09:00 – 15:00. This will be split across the two hospitals, in service user homes and at community settings across Lancashire, however there is also some home-based working required.

About you

• Are you within easy commuting distance around the Lancashire Central and East region?
• Are you willing to undertake our Peer Supporter training? (Requires minimum 3 months Breastfeeding Experience)
• Can you work at pace and juggle a number of different priorities?
• Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing?
• Do you want to join an amazing Charity that supports parents across the UK?
• Would you like to be part of an amazing team of passionate staff?

What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 21st April 2025
 

Salary: £24,000-£25,500 per annum, depending on experience 

Hours: 35 hrs FTE

Place of work: Hybrid - minimum of 2 days per week in our office in Hatfield 

Join Our Team! 

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

About Us 

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview 

You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged. 

The role involves providing excellent customer care and engaging, involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. The post-holder will be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the wider team. 

About You 

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations. 

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required.  

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. 

Please see our Recruitment Pack for details of our full Job Description and Person Specification. 

Our Location 

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events. 

Benefits 

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days 

• Salary Sacrifice Pension scheme 

• Flexible working options 

• Enhanced maternity, adoption and paternity pay 

• 24/7 Employee Assistance Programme 

• Wellbeing programme 

• Interest free loan for season tickets 

• Cycle to work scheme 

• Free parking and secure bike locks 

• Training and development financial support and/or study leave 

• Performance review and development scheme 

About us:

Providence Row tackles the root causes of homelessness to help people get off, and stay off, the streets. The charity was founded in 1860 to work with vulnerable people living in the East End of London.  We are extremely proud of how the charity has continued to grow and develop over 150 years. 

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues.  Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes.  We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

About the role:

• Provide psychotherapy sessions on outreach to female clients
• Flexible approach to meeting vulnerable female clients
• Deliver specialised outreach psychotherapy to female clients in the five boroughs we operate - Hackney, Tower Hamlets, City of London, Newham and Redbridge. A day per borough.
• Work collaboratively with Street Outreach Response Teams and other specialist agencies
• Offer both formal psychotherapy sessions and informal support, adapting to clients' needs in terms of scheduling and locations.
• Conduct street shifts alongside the commissioned Outreach Service, introducing and promoting our service to potential clients
• Support individuals transitioning into emergency, temporary, or long-term accommodation
• Support women who are rough sleeping
• Support females’ rough sleepers who are placed into our Severe Weather Emergency Provision (SWEP) during designated winter days/nights. 
• Provide support for Housing First clients in their tenancies.
• Provide support to female clients in their hostel accommodation
• Take referrals from SORT and Providence Row.
• Promote the service to individuals currently rough sleeping through joint shifts with Reset (drug and alcohol treatment service). 

Benefits:

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

To apply:
Please follow the link on the Charity Jobs website and submit your CV along with covering letter. 

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews:
Interviews will be held on a rolling basis.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

An exciting opportunity has arisen to join our award-winning Fundraising Team at Birmingham Women’s and Children’s Hospital Charity. The Corporate Partnerships Officer will join our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of corporate and philanthropic relationships. Together, we will significantly increase our income in support of the world leading research, treatment, and care that takes place across our hospitals in areas such as: childhood cancer, rare diseases, neonatal and maternal health, children and young people’s mental health, and critical care. 

The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Head of Corporate Partnerships and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact over the next three years. 

The ideal candidate will have strong corporate account management and communication skills (both verbally and in writing) ideally gained within a fundraising or sales/business development environment. They will be a self-starter with an appetite to make unsolicited approaches to businesses and individuals, along with the ability to develop and grow lasting relationships with corporate partners.  They will have strong time management skills, a motivation to work towards and achieve targets, and an appreciation of working for the NHS. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 18 May 2025.

Prison Facilitator - HMP Hollesley Bay

Shannon Trust facilitator - HMP Hollesley Bay

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Hollesley Bay. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 

This role will be prison based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for: 1st May 2025

REF-220 726