Database And Supporter Care Officer Jobs in Home Based
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Direct Marketing and Fundraising Officer
This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition] in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.
Please download the job description for full details
We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.
Key Responsibilities:
Appeal Coordination:
- Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
- Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
- Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
- Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
- Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.
Ongoing Responsibilities:
- Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
- Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
- Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
- Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.
To be successful in this role, you will need:
- Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
- Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
- Strong communication skills, both written and verbal, with a keen eye for detail.
- Experience with budget tracking and financial processes.
- A proactive and collaborative approach, with the ability to work well within a team.
If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.
We are trialling 2 compulsory days per month "in the office", which is subject to change.
During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.
The client requests no contact from agencies or media sales.
World Horse Welfare is an international charity that strives to support and strengthen the horse-human relationship through a combination of care, research, education and influence. We work to promote and protect welfare across the full spectrum of the equine world, including horses in need, sport and leisure horses, and horses used in work and production.
We are looking for a friendly, highly organised individual to oversee the daily running of our Visitor Centre at Glenda Spooner Farm which nestled in the stunning Somerset countryside, just outside the cozy township of Somerton. The main aim of the role is to ensure that all visitors have an enjoyable and informative experience, whilst assisting the Senior Centre Promotions Officer and Centre Manager with the organisation of a variety of events.
The successful candidate will be approachable with the ability to communicate with people at all levels. You will be flexible, self-motivated and proactive with the confidence to deal with people at all levels. This role deals with enquiries relating to the hiring and use of centre’s facilities (indoor school and conference room) and the subsequent co-ordination of bookings, ensuring the arrangements meet all requirements. You will promote the charity’s membership schemes and ensure all promotional and display material, including merchandise, is up to date and presented professionally. A knowledge and experience of horses would be advantageous.
This role offers up to 32 hours per week over 4 days. It is operated on a flexible basis and would suit a job-share as weekend working is required. A flexible approach towards working hours is essential as some events can take place outside of normal working hours.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme and a minimum of 31 days’ holiday – pro rata for part time (including bank and public holidays and mandatory shutdown between Christmas and New Year). Death in service, free uniform, free parking.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SOS Children’s Villages UK is part of a global federation, founded in 1949. SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working in over 130 countries, we are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now recruiting for a Trust and Foundations Officer, with experience of securing funds in any sector who enjoys picking up the phone and building relationships with donors. This is an exciting opportunity to join an ambitious and progressive team, working within an international federation that supports children and young people across the world.
You will have the opportunity to:
- manage and grow a portfolio of small to medium trusts and foundations, increasing income by identifying new prospects and through the stewardship of existing donors.
- write high quality applications and communicate accurately and transparently on the progress made with donors’ funds.
- work with our network of international programme experts to develop expertise in key programme areas and build your knowledge of international development.
- support colleagues with applications and reports to large funders, building experience of working with institutional partners.
This role sits within the Programme Funding Team and suits an ambitious self-starter with excellent IT, research, communication, writing and organisational skills with an interest in developing their knowledge of international development.
To Apply
Please read the full job description within the Candidate Pack, and submit a copy of your CV and a covering letter.
The deadline for applications is Sunday 17th November at 17.00 UK time. We reserve the right to close the application process early if a successful candidate is found.
Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
The client requests no contact from agencies or media sales.
Department: Finance and Corporate Services directorate
Location: hybrid working – currently a minimum of two days per week in our Aldgate, London office
Hours of Work: 37.5 hours
Contract: Full time, permanent
Salary: £78,000 – £86,000 per annum
Closing date: Tuesday 12th November at 11.59pm
Annual Leave: 33 days (plus eight bank holidays pro rata)
Benefits:
- enhanced maternity, paternity, adoption, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV )
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background:
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/About the role
Following a period of successful growth, we are investing in our people, technology, and infrastructure to better meet the changing needs of those we serve. To support this transformation, we are seeking a Deputy Director of IT who will lead in delivering a reliable, secure, and innovative IT environment that enhances the charity’s operations.
In this role, you will lead technical teams, manage projects, oversee IT infrastructure, and ensure that technology aligns with the charity’s strategic goals. You will play a vital role in advancing our digital capabilities, enabling efficient operations and supporting the expansion of our mission-driven activities.
As a strategic leader, you will contribute to the overall strategy for Finance and Corporate Services, offering insights and guidance. You will oversee the development and implementation of the overarching IT strategy, working closely with the Director to ensure alignment with the Directorate Strategy. In addition, you will lead in the creation and execution of the charity’s Data Strategy, empowering Dementia UK to effectively harness data into actionable goals with clear performance metrics.
You will collaborate with internal stakeholders such as fundraising, clinical, finance and people teams to understand their IT needs and explore opportunities to enhance service delivery, fundraising, and donor engagement through technology. Your oversight of IT infrastructure will span servers, networks, cloud environments and data centers, ensuring reliable and secure operations while implementing best practices in security and data protection. You will also ensure that IT policies and procedures comply with industry standards, including GDPR, Charity Commission requirements, and data security guidelines.
To succeed in this role, you will have a degree in Information Technology, Computer Science, or a related field, along with extensive experience in senior IT management, with a focus on infrastructure, security, and project management. You will possess sound knowledge of IT governance, security, and compliance requirements (e.g., GDPR) and have experience with cloud platforms, network infrastructure, and database management. Exceptional communication skills will be essential, enabling you to convey complex technical concepts clearly to non-technical stakeholders.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our Culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pace is a ground-breaking charity which provides world class and highly specialist education and therapy services for children and young people with neurodisabilities, alongside support for their families.
Our overarching aim is to provide an ‘education for life’ which looks ahead to a child’s true potential in terms of independent functional access to learning and society. Each child’s needs are different and this is reflected in their journey through Pace, but for each child we look to offer the greatest independence for the rest of their lives by maximising physical, communication, self-care and academic progress, giving them and their families/carers skills, strategies and a positive problem-solving outlook, ensuring they thrive beyond Pace.
Pace supports around 600 children and young people a year across the following services.
- Our independent, highly specialist, Ofsted-outstanding school, catering for children with cerebral palsy (CP) and other similar sensory motor disorders.
- Our Child & Family Therapy Service, providing advice, assessments and sessional therapy to children (aged 0-18) and support for families. Alongside CP and sensory motor disorders, our therapy service caters for children with a wider variety of needs, including autistic spectrum disorder, attention deficit hyperactivity disorder, social emotional and mental health challenges, behavioural challenges and school refusers. Our early intervention provision supports babies and toddlers (aged 0-3) known to have, or at high risk of a neurodiasbility.
- Our commissioned therapy services into local special schools, supports children and young people with specialist occupational therapy and physiotherapy.
- Free online advice and support is available via our digital hub.
In addition, we are committed to encouraging the development of best practice nationally – to promote the systemic change that will enhance the life potential of the thousands of children and young people with neurodisabilities across the UK.
As a Trusts and Foundations Manager you will be at the heart of our strategic vision. You will lead on building new and stewarding existing relationships to secure substantial funding from Trust and Foundations to support our core services, across Child and Family Therapy Services and the School. There will also be opportunities to support an upcoming capital appeal.
Position: Trusts and Foundations Manager
Reports to: Head of Income Generation
Location: Aylesbury, Buckinghamshire or Hybrid
Hours: Open to discussion about full-time (38 hrs per week), part-time, flexible working.
Salary: £40,000 FTE per annum
Contract: 2 Year Fixed Term
Annual leave: 25 days plus bank holidays, increases with length of service
Pension: company pension scheme with contribution of up to 4%
What you will be working on:
- You’ll secure significant income from a portfolio of Charitable Trusts and Foundations against agreed annual targets and in line with Pace strategy.
- You’ll proactively identify, develop and support relationships with Charitable Trusts and Foundations (including with their trustees and officers) and provide exceptional ongoing stewardship.
- You’ll collaborate with Pace Trustees and Patrons, the senior leadership team and cross-functional teams, including, Pace School, Child and Family Therapy Services, fundraising and marketing, to support funding applications, data collection/monitoring and impact reporting.
- You’ll adhere to the highest standards of fundraising best practice as set out in the Institute of Fundraising’s Codes of Practice and ensure that all activities comply fully with the relevant Data Protection and any other legislation.
- You’ll manage a Trusts and Foundations Fundraiser (currently on maternity leave) and deputise for the Head of Income Generation if appropriate.
This job is for you if:
- You identify with Pace values and have a genuine passion to improve the life chances of children with neurodisabilities and their families.
- You have demonstrable experience of securing up to six figure gifts from Charitable Trusts and Foundations and meeting income targets.
- You have experience of developing and implementing strategies, action plans, budgets and funding pipelines.
- You have worked successfully with a range of internal and external partners and stakeholders to achieve objectives.
- You have the ability to understand and convey complex information and communicate this clearly and concisely.
- You have excellent IT skills, including database management (ideally RaisersEdge/Nxt or a similar fundraising database).
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a covering letter.
Pace is a safer recruitment employer. It means our recruitment process is designed to ensure staff and volunteers are suitable to work with children and young people. If invited to interview you will be asked to complete an application form.
Closing date: 21 Nov 2024, 17:00
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Every child with a neurodisability like cerebral palsy has potential, their place in the world and a full life to live. At Pace we make it happen.
The client requests no contact from agencies or media sales.
Do you want to support people with mental health issues?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Job title: Mental Health Support Administrator
Reference number: 243
Salary: £23,478 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
Contracted hours: 30 hours per week -Tuesday to Friday 9am – 5pm
Contract length: Permanent
Working base: Borehamwood Wellbeing Centre (Occasional travel to Watford)
Reports to: Admin Team Lead
We have a vacancy for a Mental Health Support Administrator to join our team.
Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18 year olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.
Purpose of Post
As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.
Key responsibilities
- To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
- To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
- To complete and process referral forms, liaising with Service Users and colleagues
- To accurately record client information onto the database.
- To support the smooth running of the Wellbeing Centres
- To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
- To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
- To maintain the notice boards with relevant and up to date information
- To work in line with standardised administrative systems across HMN, to maintain the general running and efficiency of the office and consistency with the other HMN offices
- To undertake training as required and to maintain policies and procedures
- To undertake other duties as may be reasonably determined by the Head of Services or CEO.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Closing date: Thursday 21st November 2024.
Interviews will be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Salary - Circa £30k per annum, pro rata if part time
Full-Time / Part-time - 30 hours per week minimum (flexible)
Application Deadline - Sunday, October 27, 2024
Interview Date - Nov-04, 2024
About our Fundraising team:
See the difference you can make. Every day.
We’re small enough to be a close-knit team where you can see the difference your ideas make to the care, we give every day. Yet, big and ambitious enough for you to grow and explore new campaigns, initiatives, and techniques.
As a team we will support you to grow and learn in your role with training, development opportunities and fantastic wellness benefits.
About the role:
We have an exciting opportunity for a Legacy Officer to join our Legacies team. This is the ideal role for someone looking to gain more experience in legacy fundraising, and for someone who wants to make a difference to our communities when time matters most.
You will help deliver the legacy fundraising programme with the aim of securing and retaining legacy pledges, and ultimately growing income from this vital source of support.
A large part of the role will also be focused on the stewardship of existing pledgers, considerers and enquirers. You will be comfortable engaging with the public, handling enquiries, and keeping our supporters engaged with and updated on our work.
You will also work closely with the Legacy Lead to develop marketing campaigns, legacy materials, and to support other promotional activities and the wider Legacy team
About you:
Empathy and listening skills come naturally to you. You will be pro-active and have good attention to detail, excellent communication skills, as well as some working knowledge of databases.
You may have previous experience working in a fundraising environment, in relationship management/direct marketing or in a customer service related role.
If you are a friendly team-orientated person who shares our values, and you’re looking for a new role in a supportive and inclusive environment, we’d love to hear from you!
As well as our competitive salary package and the opportunity of joining organisation where you will be able to make a difference to our patients and their families, we offer a range of great benefits, which include:
- 27 days’ annual leave, plus recognised public holidays - rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- subsidised meals at our on-site restaurant
- access to Blue Light Card discount card
- access to our Group Pension Scheme
- educational and professional development opportunities (we have an on-site Education Team)
- free on-site parking
- tranquil Hospice grounds
- Employee Assistance Programme
- wellbeing - we provide a programme of activities, opportunities, and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
About us
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex. We need to raise over £10million a year to provide our free palliative and end of life care services and our fundraising team are crucial to achieving this.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
All of our vacancies except from retail are subject to a relevant DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Events and Fundraising Assistant to transform lives through our events and supporter engagement.
Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of women, children and families from many different backgrounds.
Position: Events and Fundraising Assistant (Events and Supporter Engagement Assistant)
Location: Reading / Hybrid, with at least one day per week in office
Contract: Permanent, part time position - 22 hours per week, with flexibility to work occasional evenings and weekends
Salary: Pro-rata salary of £13,728 - £15,851 per annum (full time equivalent range £23,088 - £26,658 per annum)
Closing date: 9am Tuesday 19 November 2024
Interview date: Thursday 28 November 2024
Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.
About the role:
As Events and Fundraising Assistant you will ensure that those who chose to support PACT through donations or attending our fundraising events have an exceptional experience. Some of your key responsibilities will include:
· creating and maintaining a calendar of fundraising events and attending them
· efficiently organising our events administration
· provide administrative tasks to our income generation team
· maintain accurate database records and produce reports
· research and develop fundraising opportunities
About you:
The successful Events and Fundraising Assistant will have experience of event organisation and planning. They will enjoy collaborating with others and be an excellent communicator who can plan and prioritise efficiently, whilst delivering exceptional customer service.
If this sounds like you then visit our website and apply today to join a supportive team in a rewarding role and be part of something truly meaningful.
Other roles you may have experience of could include:
Fundraising and Events Assistant, Events Assistant, Fundraising Assistant, Assistant to Events Manager, Community Events Assistant, Events Fundraising Assistant, Marketing and Events Assistant, Events Team Assistant, Marketing Assistant, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role. All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Age UK Bromley & Greenwich as a Generalist Adviser and Make a Difference in Later Life!
Are you passionate about supporting older people and ready to play a vital role in the community? Age UK Bromley & Greenwich is seeking an enthusiastic, skilled Information & Advice Generalist Adviser to join our team. In this role, you’ll provide essential guidance to older adults and their families, empowering them to make informed decisions about welfare benefits, care options, and legal matters.
As part of our team, you’ll support older adults in navigating sometimes complex systems, helping them live with dignity, confidence, and independence. This role is based in our Bromley office, with occasional travel across Bromley and Greenwich for community outreach.
About the Role:
The Information & Advice Generalist Adviser provides rights-based advice to clients, helping them understand and access services, entitlements, and benefits. Working closely with our team of volunteer advisers, you’ll be a valued source of expertise, conducting benefits checks, assisting with claims, and providing guidance on a range of issues that affect older adults. You’ll also take part in outreach activities, collaborating with partner agencies and representing Age UK Bromley & Greenwich in community events.
Key Responsibilities:
- Provide accurate, accessible advice on welfare benefits, care provision, housing options, legal issues (such as Lasting Power of Attorney), and more.
- Conduct benefits assessments, support claims processes, and advocate for clients in appeals.
- Perform rights-based casework, including helping clients with complaints and making representations as needed.
- Maintain detailed, up-to-date client records in our case management system.
- Collaborate with volunteer advisers, providing training, support, and guidance to ensure consistent service quality.
- Conduct outreach and participate in community events across Bromley and Greenwich to expand our reach.
- Work closely with colleagues and external partners to facilitate client referrals and deliver joined-up support.
- Stay informed of relevant laws, policies, and local services to offer the most current and effective advice.
About You:
We are looking for a compassionate, organised individual who understands the challenges faced by older people and is eager to support them. To succeed in this role, you’ll need experience in a rights-based advice setting, knowledge of issues affecting older adults, and strong communication skills to engage effectively with a wide range of people. Empathy, patience, and a commitment to equality and diversity are essential to provide our clients with the respectful, understanding service they deserve.
Essential Requirements:
- Proven experience in providing rights-based advice, ideally related to welfare and support for older people.
- Excellent administrative and organisational skills, with a methodical approach and attention to detail.
- Strong IT skills, including proficiency with Microsoft Office and experience with client databases.
- Ability to work independently, manage your time effectively, and make sound decisions under pressure.
- Willingness to travel across Bromley and Greenwich as required.
- Commitment to Age UK Bromley & Greenwich’s values of equality, respect, and creativity.
Why Work With Us?
Joining Age UK Bromley & Greenwich means joining a supportive, mission-driven organisation that has been dedicated to the well-being of older adults for over 50 years. We are a close-knit team, where each member’s work is valued, and everyone has the chance to make a positive, tangible impact in our community. As a Generalist Adviser, you’ll be part of a dynamic, client-focused environment that prioritises flexibility, professional development, and meaningful work.
We offer 27 days of annual leave (plus bank holidays), a competitive pension scheme, an employee assistance programme, and the potential for hybrid working arrangements, allowing for work-life balance.
Ready to Make a Difference?
If you’re a compassionate, organised individual with a commitment to supporting older adults, we’d love to hear from you. Apply today to join us in making Bromley and Greenwich a place where everyone can enjoy later life to the fullest.
Apply now to be part of our team transforming later life across Bromley and Greenwich.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Officer (South)
Full time - 35 hours per week, part time and flexible hours considered after successful
completion of probationary period
Location – Hybrid Working with a minimum of one day a week working from Head Office
Join our friendly team
We have an exciting opportunity for a Community Fundraising Officer based in London.
We offer hybrid working with a minimum of one day per week at our London Head Office
(close to Liverpool Street, Moorgate and Old Street stations).
Our charity
The Sick Children’s Trust is the charity that provides a welcoming ‘Home from Home’
where families with a sick child in hospital can stay. But we’re more than bricks and mortar,
our friendly, caring staff are there to support families when they really need it.
Hospital can be a lonely and scary place for anyone, but especially a child. Providing
around 3,500 families a year with somewhere to stay together just minutes from the
hospital means that they can be by their sick child’s side and have one less thing to worry
about.
The role
This is a wide-ranging community fundraising role. Activities include supporting family
fundraising and third-party events in the south such as The Royal Parks Half Marathon and
The Brighton Marathon. You will be required to forge, develop and grow new and existing
fundraising opportunities and relationships with local businesses, community organisations
and schools.
Key to this, is the provision of a sensitive and effective supporter journey for new and
existing supporters.
Also, you will work collaboratively with the fundraising department and the
communications and marketing team to ensure effective integration of campaigns and
activities.
You will actively cultivate and recruit new and existing supporters and volunteers to
participate in a range of third-party events and support the organisation.
You will lead on Supermarket charitable schemes, including research, support with copy
and applications to reach targets set for this area of income.
About you
Ideally you have successful community fundraising experience including provision of a good
supporter journey.
You will have strong interpersonal and communication skills. You will equally be as
comfortable supporting families who stay with us who want to fundraise, as you are
presenting to a room full of students, or potential volunteers.
You have good organisational skills and are comfortable working to objectives and targets.
You are able to work with a level of autonomy and innovation to develop your fundraising
portfolio and to increase our profile particularly in the areas close to our houses.
Ultimately this is a great role for anyone who loves community fundraising and
understands that no two days are the same.
An enhanced DBS check for this role is required.
This is a great opportunity and we are reviewing applications as we receive them, so early
application is advised.
The recruitment pack will provide you with more information about the role. If this role
sounds like something you will excel in, we’d love to hear from you.
To apply please complete the questions and submit your CV with a covering
letter demonstrating how you meet the criteria set out in the job description and person
specification
Closing date: Thursday 31 October 2024
We are looking for someone on a 2 year fixed term contract to support CCT, as we engage in a programme of significant digital change, with our core information management systems under active review and development. The complaint processing of personal data is fundamental to delivering our business objectives and will be a crucial deliverable for our Digital Transformation Programme.
The Compliance officer will be instrumental in ensuring CCT complies with best practice in relation to the storage and use of people’s personal information, ensuring compliance with the relevant GDPR regulations and will also be responsible for ensuring that the CCT’s policies and procedures are compliant with the relevant Government Functional Standards as well as following good practice in relation to its governance policies and procedures.
The post holder will work with every team, at all levels across CCT, to help embed a risk-based approach to data protection and decision-making, championing both the intent of data protection law and effective operational outcomes; adopting best recommended practice where there is ambiguity about minimal compliance requirements.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Friday 8th November 2024.
The interviews will take place in Northampton on 18th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Corporate Partnerships Officer
Salary: £29,217 per annum
Hours: 37.5 hours per week, 1-year fixed term contract
Location: Gravesend DA11 7HQ / Swanscombe DA10 0AB and occasionally work from home
ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley. The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.
We are looking for a Senior Corporate Partnerships Officer to help us grow sustainable income from businesses and build strong, purposeful partnerships. In this role, you’ll focus on securing new business and sponsorships, maintaining excellent relationships with existing partners, and finding opportunities for growth. You’ll also assist in managing the corporate budget with the support of the Corporate Partnerships Manager.
If you’re looking for a rewarding role where you’ll make a real difference in providing care and support when it's needed most, we’d love to hear from you!
Essential Requirements:
· Educated to GCSE level or equivalent professional experience.
· Proven success in securing new corporate business.
· Skilled in researching leads, managing pipelines, and account management.
· Experience in event, project, and campaign management.
· Track record of exceeding income targets.
· Ability to create and present proposals confidently.
· Excellent verbal, written, organisational, and time management skills.
· Strong relationship management and customer service.
· Confident in using CRM databases and proficient in Word, Excel, PowerPoint, and Outlook.
· Access to own vehicle with valid driving license and business insurance.
How to apply:
By application form, either online or downloadable from our website or by submitting a CV and cover letter, CVs without a cover letter will not be considered.
This post is subject to Standard DBS clearance.
Closing date: 8 November 2024
Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.
At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
- Responsible for day-to-day health and safety of the accommodation provision in line with Unseen policy & contractual requirements.
- Responsible for the safety and security of survivors in line with Unseen policy & contractual requirements.
- Providing survivors with immediate care and holistic support.
- Creating a strong community within the safe houses that enable survivors to feel safe.
- Leading on in house activities such as communal meals, film nights, English lessons, games evenings to promote social cohesion and build positive relationships.
To apply:
- Please complete Unseen’s application form for the role which includes a personal statement of 500 words outlining your suitability for the role, some personal details and equal opportunities questions, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
Kindly note, this post is exempt from the Sex Discrimination Act 1975, applicants must be female.
The deadline for applications is midnight on 10/11/24.
Interviews will likely be held during the week of 18/11/24.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
Do you have Individual Giving experience, particularly in supporter stewardship and retention? If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer.
Reporting to the Individual Giving Manager, you will work as part of the Individual Giving Team, stewarding existing supporters and maximising income across a variety of direct marketing campaigns and activities, including: direct mail, email, digital, telephone campaigns, and the national fundraising Lottery.
The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.
Key Knowledge and Experience
- Experience of Individual Giving fundraising or transferable experience.
- Experience of developing compelling marketing materials and copy for print, web and social media.
- Strong knowledge of Microsoft Office packages with advanced Excel experience.
- Experience of supporter stewardship and retention.
- Experience of managing external agency relationships.
- Experience of working with databases (Raisers Edge experience preferable).
Key Responsibilities:
- Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
- Work with the Individual Giving Retention Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
- Manage all aspects of effective and inspiring supporter journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
- Responsible for retention telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day-to-day agency management and overseeing compliance
Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.
Closing date: 5 November 2024
Interview date: 13 November 2024
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage.
If you want more than just a job, we want you.
Join the team and be there when it matters.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About us
REMAP is a unique national charity. It brings together two groups of people: volunteers skilled at making things and disabled people who need specialist equipment. Each year, around 3,000 pieces of custom-made equipment help transform the lives of disabled people.
REMAP’s army of ingenious inventors designs and makes equipment for young and old alike and then provides it free of charge. The aim is always to help people achieve quality of life, filling the gap where no suitable equipment is available commercially.
With an exciting new strategy that will continue to place the client at the heart of our work, we seek an experienced charity sector referral officer to help us deliver on our mission and vision.
REMAP is an organisation that encourages its team members to contribute their thoughts and ideas actively and work together to achieve its aims and ambitions. You will be given the space to work autonomously and grow in the role, but with the support of your colleagues and line manager when you need us. You can work to your strengths and share your successes and learning with the broader team, who will, in turn, look to share their experiences and learning.
The Role
The Referrals Officer role is critical to the charity. It ensures that our referral process is managed effectively for our clients and branches.
This is both an internal and external role. The person in this role is the first point of contact for all referral queries. You will assign referrals to branches, liaise with clients and volunteers, and maintain our CRM system.
We seek a strong people person with at least two years of experience operating a CRM system regularly (ideally Salesforce). Experience working to develop a CRM system and client journey would be advantageous.
As a small charity, you will thrive in a busy environment, have excellent prioritisation skills and have a positive ‘can do’ attitude. We are a supportive team, and you will work closely with our Operations Manager and wider volunteer delivery colleagues to help REMAP support our clients and branches across the UK.
About You
We want you to bring relevant experience, passion, dedication, positivity, and flair to our work.
To be considered for this role, you will have demonstrable experience in a similar position and be comfortable working with a diverse range of volunteers/people. As a self-starter, you can work at pace and quickly assess and deliver to changing priorities in a busy remote team. You will have excellent interpersonal skills, be able to coordinate multiple tasks/activities and have the flexibility to respond to changing demands. Ideally, you will have experience dealing with enquiries from health professionals and vulnerable clients.
You will be proactive, enthusiastic, and excited about joining an organisation with ambitious plans to future-proof its services and reach more disabled people. Experience working in a remote environment is highly desirable.
Additional information about the role
Place of work: Fully remote, with occasional 2/3 nights away for year-round events.
Working Hours: Full-time, 37 hours per week
Salary: £26,000 – £29,000 dependent on experience
Holiday entitlement: It begins at 25 days per annum, in addition to public holidays and the Christmas stand-down.
Application Instructions
To apply, please send your CV and a separate cover letter of no more than two A4 sides describing how you meet the job description and personal specifications.
We are a Disabled Confident employee.
Candidates who fail to follow the instructions will automatically be screened out of the selection process.
Closing date for Applications: 11.59 pm Sunday 10th November
Interviews: Interviews for the role will be held on the week commencing 25th November 2024.
If you would like further information about the role or have any questions, please contact Kelly, Operations Manager.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
The client requests no contact from agencies or media sales.