Database Administrator Jobs

The Fundraising and Events Officer at Kids Operating Room (KidsOR) will play a pivotal role in supporting the organisation’s mission to provide safe surgery for children by managing the stewardship of mid-level donors, coordinating all administrative aspects of the Fundraising team, supporting the three Heads of Fundraising, managing fundraising events, overseeing fundraising pages, handling Raisers Edge database management, and ensuring appropriate donor recognition and thanking processes are in place.

Working across all income streams - Corporate, Trusts & Foundations, Philanthropy, Institutions, and Community fundraising - this role is key to fostering strong relationships with supporters and enhancing the impact of KidsOR’ s development initiatives.

This position will also involve collaboration with multiple internal stakeholders within the organisation to align efforts and maximise fundraising impact, and offers a great opportunity for someone interested in gaining a broad experience across fundraising income streams.

Salesforce Administrator

We are looking for a Salesforce Administrator to join the team in this hybrid working role.

The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.

Position: Salesforce Administrator

Location: Hybrid working: two days in the Bolton or London offices (based in White City) combined with home working and travel across our Youth Zone network as required.

Salary: £31,000 - £36,000 (dependent upon experience)

Contract: Permanent

Hours: Full-time (37.5 hours/week)

Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity & adoption pay; voluntary benefits with discounts on health & wellbeing, retail & leisure.

Closing Date: 12noon on 3 February 2025

First stage interviews (virtual): Monday 10th and Tuesday 11th February 2025

Second stage interviews (in-person): Tuesday 18th February 2025

There will also be a short, values-based phone interview around the second stage.

About the Role

The organisation manages multiple business operations through a customized Salesforce platform and a number of third-party integrations. This is an exciting time to join the Systems Team supporting ambitious growth plans to build new Youth Zones across the country.

The Salesforce Administrator will play a key role in ensuring the stability and efficiency of the Salesforce org, which currently supports over 300 users and includes a number of custom objects and integrations. You will be responsible for:

• Maintaining and optimising the Salesforce environment: Performing regular system maintenance, managing user access and security, and ensuring data integrity.
• Empowering users: Providing technical support, troubleshooting issues, and supporting Youth Zone staff to utilise Salesforce effectively.
• Driving continuous improvement: Identifying opportunities to enhance Salesforce functionality through no- and low-cost solutions, including workflow automation, process builders, and custom reports and dashboards.
• Supporting Network growth: Playing a vital role in onboarding new Youth Zones onto the Salesforce platform, providing technical setup, data migration, and on-site support.

About You

You will have experience in Salesforce administration, including user management, security settings, profiles and permission sets, and basic platform configuration and hands-on experience with Salesforce data management, including importing, exporting, and cleaning data.

You will have a proven ability to troubleshoot and resolve Salesforce user issues and experience with workflow rules, process builders, or flow automation to streamline processes and data migration and integration between Salesforce and other systems.

To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.

About the Organisation

A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.

You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.

The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.

Other roles you may have experience of could include Salesforce, CRM, Salesforce Administrator, CRM Administrator, Salesforce Support, CRM Support, Salesforce Officer, CRM Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

VACANCY

Fundraising Assistant

£ 23,742 (pro rata)

22.5 hours per week worked flexibly across 3-5 days

Predominantly Mon-Fri with some evening and weekend working

5 weeks holiday pay plus Bank Holidays (pro rata), Pension Scheme, Staff referral scheme (earn extra pay every time you successfully refer someone), Employee Assistance Programme, including private GP access, National retail/attractions discount scheme, Roadside parking off site, Free DBS check.

Closing date for applicants:  23rd January 2025

Interviews will be held on: 29th January 2025

 Would you like to work in a genuinely rewarding organisation?

Nottinghamshire Hospice lead the provision of compassionate, community palliative care to those who are dying in Nottingham and Nottinghamshire from a terminal or life limiting illness.  Our values are embedded throughout the organisation – Compassion, Trust and Ambition.

We launched a new three-year fundraising strategy in 2023, and excellent data management underpins this strategy. Our CRM database is critical to that, and this role will play a key role in ensuring we can achieve our strategic aims. The role is responsible for all aspects of the database administration, accurately recording income streams and donor information from across fundraising and producing reports for various stakeholders. As well as general administration for the Fundraising Team.

You’ll be organised, a great communicator, happy working under your own initiative and as part of a team. You’ll have experience in database administration or have other transferable administration experience and keen to support the effective operation of the fundraising team and provide a great experience to our supporters.

Overview of the Projects Administrator  - East, Central and Southern Africa role and the team

The team receives and processes project applications, monitors and evaluates ongoing and completed projects, maintains a database of project partners and applications, among other functions. The Projects Administrator will support the Projects Manager in identifying, evaluating and overseeing projects in East, Central and Southern Africa that align with Barnabas Aid’s missions and objectives. The ideal candidate will have some background in project management, strong organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management

Fundraising Administrator

Manchester, UK

Starting salary for this position is £23,604 per annum (plus contributory pension)

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

This is the perfect opportunity if you are looking to take your first steps into the charity sector, or to develop your skills in supporter-focused fundraising. You will join our Global Fundraising Team to build and maintain excellent relationships with our supporters, helping us to grow our income and reach more people affected by landmines and conflict around the world. You will act as the first point of contact for our supporters and the general public, handling calls, emails, social media, and letters to ensure our supporters feel valued. You will take the lead on day-to-day donation administration, using your close attention to detail to ensure accurate and timely processing and recording. This is a great time to join MAG and contribute to our ambitious fundraising strategy.

About you:

You will have some experience in administration, and in particular some experience working with a database. You will have exceptional interpersonal and communication skills, both written and oral. You will recognise that our supporters make a real difference to MAG’s success in saving lives and building futures, and you will have the ability to develop and maintain relationships with them.  Overall, you will be an outgoing team player, pro-active, determined and keen to help MAG achieve its lifesaving work. This is an excellent role for anyone wishing to get into fundraising.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website by the closing date of Sunday 19th January 2025. 

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner please see the candidate information sheet for further guidance.

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

The Funding Management team is looking for a Funding Management Administrator, in Belfast.

This role is responsible for the administration of the Funding Management team who manage The Trusts Restricted Funding income portfolio. ensuring that we are meeting all the Funders and The Trusts requirements. Working effectively across the teams, the aim is to maximise income, increase performance and ensure compliance, to allow The Trust to maximise its support to young people.

As a Funding Management Administrator, you will be responsible for supporting a range of administrative processes, along with supporting with compiling funder financial claims and reporting requirements. The role also includes maintaining restricted funds databases and spreadsheets, uploading supporting evidence to funder portals and preparing documents inline with funder requirements.

You will use your knowledge and skills of Microsoft Excel and CRM’s to ensure that data is managed and maintained accurately and engage with a wide range of internal and external stakeholders, including attending meetings, taking minutes.

Here at The King's Trust, we're committed to equality, diversity and inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.

Internews is an international non-profit organisation whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect and the means to make their voices heard.

Internews provides communities the resources to produce local news and information with integrity and independence. With global expertise and reach, Internews trains both media professionals and citizen journalists, introduces innovative media solutions, increases coverage of vital issues and helps establish policies needed for open access to information.

Internews programmes create platforms for dialogue and enable informed debate, which bring about social and economic progress. Internews’ commitment to research and evaluation creates effective and sustainable programs, even in the most challenging environments.

Internews operates internationally, with administrative centres in California, Washington DC, and London, as well as regional hubs in Bangkok and Nairobi. Formed in 1982, Internews has worked in more than 100 countries, and currently has offices in Africa, Asia, Europe, the Middle East, Latin America and North America.

About the role

The P&C Administrative Assistant will be based in our London office (two days a week), sharing time between general HR administrative and general office support duties. The role will support the People & Culture function on general HR and administrative tasks. 

Roles and Responsibilities

Human Resources

·Monitoring shared P&C inbox, addressing enquires in a timely manner.

·Collecting and maintaining various HR trackers and databases.

·Providing administrative support for the recruitment process, posting job adverts, contacting candidates, scheduling job interviews and collecting recruitment related documentation.

·Assisting in the new joiner induction and on-boarding processes.

·Updating and maintaining staff records.

·Ensuring data is stored in line with principles of GDPR.

·Completing pre-employment checks, including reference, right to work, and vetting checks.

·Supporting the probationary process for new joiners (including scheduling meeting, distributing relevant documentation and collecting completed forms and feedback.

·Performs other related duties as assigned

General Administration:

·As part of onboarding, facilitate the induction process for new joiners in the London office, including:

·Issuing access passes

·Coordinating with the TSS team on new joiner equipment

·Facilitate the DSE assessment process

·Act as a Health & Safety Officer and Fire Safety Officer for the London Office.

·Any other duties of an administrative nature

Person Specification

Essential

·Degree or equivalent work experience

·Excellent verbal and written communication skills

·Knowledge of basic principles of GDPR

·Methodical, accurate and organized with a keen eye for detail

·Proven ability to successfully communicate and mediate with both management and staff

·Good understanding of Microsoft Windows including MS Word, Excel and Outlook

·Good communication and interpersonal skills

Desirable

·Experience of using Microsoft Applications

·Experience of using Human Resources Information Systems

·Experience of working in an International NGO

·Proficiency in additional language would be advantageous

·Proven ability to successfully operate in multi-cultural environments

Recruitment Timeline:

Closing date for applications: Friday, 31 January 2025

Candidates must submit a CV highlighting relevant experience. The successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.

The above noted job description is not intended to describe, in detail, all the tasks that may be assigned but rather to give the job holder a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the United Kingdom and therefore a successful applicant must obtain the Right to Work in the UK in order to commence their employment

Operations and Data Manager
The Orchard Project
Two-year fixed term contract with possibility of extension or being made permanent
Salary £34,642 plus £4,000 London Weighting if applicable pro rata
Home-based/Hybrid with at least one day a month in the London office (currently Shoreditch) or with the option to be based in one of our other city locations in co-working spaces or fully remote
Part time 3 days/week (22.5hrs) with flexible working
Excellent benefits including 25 days annual leave pro-rata, Christmas closure, TOIL for additional work, personal training and development budget, employer pension contribution of 5%, £35 per month personal wellbeing budget, two wellbeing days per year, additional one week organisational shut down in June as part of commitment to work/life balance

Do you have a strong track record of effective and efficient operational management including database management, admin and IT? Are you highly organised and practical with a can-do attitude? If so, we would love to hear from you.

Charity People are delighted to be working with The Orchard Project, a small but mighty charity delivering real change for the environment, to recruit an Operations and Data Manager.

The Orchard Project's vision is for everyone in towns and cities across the UK to be within walking distance of a thriving, community-run orchard to transform people's lives and help nature to thrive.

Since 2009, The Orchard Project has brought over 640 orchards into the heart of urban communities, specifically in areas of high deprivation where there is limited access to nature. Local people are trained in the skills needed to care for orchards, ensuring they remain viable for generations to come. The charity has grown from a London-based project to become the country's national community orchard charity with hubs across England, Wales and Scotland, and a core staff team based in London and across the UK. As well as support for community groups, The Orchard Project run accredited training programmes in orchard management and forest gardening, and project work takes place in a range of settings including prisons, schools and in the diverse communities that we serve.

The new Operations and Data Manager will support staff with improved admin systems and data management and develop more sophisticated systems, such as the database and online processes, to enable The Orchard Project to operate more effectively and efficiently.

Key responsibilities

* Administrative and Organisational Support: Coordinate HR processes, manage contracts, handle enquiries, and support logistics for meetings and events. Provide general administrative assistance, including data entry and minute-taking.
* Salesforce and Data Management: Lead Salesforce CRM management, enhance workflows, and provide staff training. Maintain accurate data records, support fundraising, and develop systems for measuring and sharing impact.
* Systems and Tools Management: Manage Microsoft 365 for team collaboration, provide IT troubleshooting, and ensure efficient use of shared tools and resources.

The Operations and Data Manager will have previous experience of working in an administrative or similar role. The successful candidate will have strong working knowledge of Salesforce CRM and Microsoft 365 and a good working knowledge of IT and cloud-based systems. You will have experience of prioritising and managing a complex workload, as well as strong analytical and problem-solving skills and be highly organised and detailed orientated. You will have good communication skills to manage relationships with key internal stakeholders and able to coach and train others.

You will be an "all-rounder" with a can-do attitude and comfortable working in a remote organisation and willing to lead on all administration for a small charity. You will be able to work independently and flexibly to meet the day-to-day needs of the charity and also a strong team player. You will have a genuine passion for using IT systems to improve work life for colleagues.

How to apply

The application process is CV and Supporting Statement. If you would like to apply for this role or for an informal confidential, please apply via the link below with a copy of your CV or email Alice Wood at Charity People for the pack and full details on the application process. We will be in touch with candidates who apply over the holiday period w/c 6 January.

The deadline is 9am on Tuesday 21 January with interviews scheduled for Tuesday 4 February.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Due to the festive break, we’ll be starting to contact potential candidates from the 6th January.

ROLE PURPOSE

The Individual Giving (IG) and Legacies Officer will work closely with the IG Manager and play a pivotal role in growing cash and regular donors and legacy giving for St George’s Hospital Charity. This position is crucial to our goal of increasing individual giving from £350,000 to £600,000 and legacies over the next five years.

The postholder will have a strong direct and digital marketing background as they will work closely with the Individual Giving Manager to:

• lead marketing initiatives for all IG streams including cash, regular, Payroll Giving, Face to Face, Lottery.

• drive forward seamless automated digital stewardship journeys, and produce engaging campaigns that demonstrate our impact.

• delivering effective digital activities that grow our brand awareness and income from fundraising campaigns

They will also be a strong administrator, with attention to detail leading on administration for Individual Giving and Legacies, working with IG Manager and Fundraising Assistant to ensure online and offline donations are accurately processed, reconciled and uploaded to our database.

MAIN DUTIES & RESPONSIBILITIES

1. Individual Giving

1.1. Recruit, engage and mobilise donors to increase income year on year.

1.2. Lead on two fundraising campaigns each year, creating communication assets for our website, social media platforms and newsletters.

1.3. Ensure our donation platforms are fit for purpose and integrate into our database, with a view to ensuring we have a high donor conversion rate.

1.4. Ensure all activities comply with relevant data protection and gift aid legislation, adhering to Fundraising Regulator standards.

1.5. Where appropriate, act as a point of contact for external agencies and direct marketing platform providers.

1.6. With support from Fundraising Assistant, ensure our administration, record keeping and thanking for all IG activity is accurate and up to date.

1.7. Process & record income onto our CRM, including batch uploads.

2. Legacy Giving

2.1. Lead on all legacy administration including processing incoming legacy gifts, keeping accurate records, ensure they are allocated correctly and thanked appropriately, where possible.

2.2. Liaising with solicitors on open legacy cases and recording updates.

2.3. Support IG Manager on legacy marketing materials and campaigns.

3. Donor Journeys 

3.1. Develop and disseminate key supporter journeys across web, social media and Google Ads

3.2. Plan, design, write and deliver automated email supporter journeys for new and existing donors to enhance engagement and retention.

3.3. Create engaging communication assets (videos, blog posts, leaflets) for donors and prospective donors that demonstrate the charity’s impact.

4. Direct & Digital Marketing

4.1. Lead on content creation creatively that will appeal and engage our supporters e.g. social media posts, videos, blog posts

4.2. Manage and optimize paid advertising campaigns (e.g., Google Ads, Facebook Ads) to drive traffic and donations.

4.3. Liaise with external agencies where necessary.

4.4. Update associated webpages e.g. Donate, Leave a Gift in your Will, ensuring these pages are user friendly and accessible with a view to improve conversion rates of people donating online and leaving a gift in their will.

4.5. Collaborate with internal teams and hospital staff to research, develop, and deliver new campaigns, messages, or digital products.

4.6. Implement tests with clear segmentation and testing matrices to maximize learning and income from each campaign.

4.7. Analyse and interpret direct marketing campaign results, producing regular reports that draw conclusions and make recommendations for future activity.

4.8. Work with our Database Manager to ensure all campaign data is utilized, captured, and processed efficiently and accurately.

4.9. Work with management to develop a digital fundraising plan that is clear and timeline-focussed to grow relevant income streams e.g. legacies and individual giving.

4.10.Plan and implement strategies to mobilise supporters via digital channels aiming to increase our newsletter subscribers from 3,000 – 10,000 contacts with a view to convert digital leads into cash donors

5. General Duties

• Participate actively in team meetings, contributing ideas and insights to enhance team performance and collaboration.

• Using our communications toolkit, incorporate our branding and tone of voice across all assets.

• As and when required, provide front desk coverage, welcoming visitors and donors at the Welcome Office and serving as a friendly and helpful representative of the organisation.

• Engage in continuous professional development and participate in regular performance reviews

This is not an exhaustive list of responsibilities. Duties may vary dependent on the needs of the charity.

Sight Scotland is Scotland’s leading charity providing specialist care, education and research for people with vision impairment. The charity has been in existence for over 230 years, and offer a variety of services in the community as well as education, transcription into alternative formats and residential care for adults and children. Their vision is of an inclusive Scotland where people of all visual abilities have the opportunity to thrive. To achieve their mission they are looking for maternity cover for their Fundraising and Engagement Administrator role – a crucial role providing a solid foundation of support to the whole Fundraising team.

The Fundraising and Engagement Administrator will join Sight Scotland at an exciting stage, with a newly formed Cause and Engagement team, a new organisational strategy and direction, and a roadmap for fundraising planned. The charity is recruiting for 5 other fundraising roles alongside this maternity cover.  

This role provides vital administrative support to the fundraising function. You will perform a variety of desk-based tasks ranging from regular banking, data entry and the opening of fundraising post to more ad-hoc tasks such as handling supporter enquiries and working with the fundraising team to support their calendar of activities and key priorities.

For this role, it is vital that interested candidates have experience using a fundraising database and are competent and capable handling financial data. Due to the importance of database management for this role, candidates who can't demonstrate experience using a CRM system to accurately input and review financial data will not be shortlisted. 

This role will involve building relationships across teams to provide customer service, solve problems and spot opportunities for fundraising, so would suit a candidate who enjoys delivering amazing supporter experiences / customer service and speaking to colleagues and supporters face to face, on the phone and via email.  

You might see similar roles called Supporter Care Officer, or Fundraising Assistant.  There is more information on the tasks this role covers in the Candidate Pack. 

If you have experience in a charity but are looking to reduce your hours yet still play a part in having a positive impact on a fundraising function at a national charity, this is a fantastic opportunity to join a popular cause at a pivotal time.

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps. THINK Recruitment holds a screening call with all interested candidates, please see details in the pack for how to arrange a call. Interviews will be held as and when suitable candidates apply. 

The Role

This is an exciting opportunity for an early career development professional to support the launch of our new fundraising campaign which will take place during our anniversary year of 100 years at Queen’s Road. A fundamental part of this remit is to be actively involved in creating and delivering engagement activities during that year as well as helping to create a sustainable culture of philanthropy. Due to this there will be additional events that the post holder will have to attend.  Reporting to the Director of Development, the Development Officer will be responsible for managing the school’s data platform, helping organise events and communications, supporting the development function in its donor relations, development services and stewardship. 

The successful candidate will possess relevant experience, be proactive and have an excellent work ethic. The successful candidate will be able to manage a dynamic workload and work with a variety of people within the Albyn community. The Development Officer will be supported fully in their career and professional development within a supportive and nurturing environment.

Due to the needs of the School and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.

Key Responsibilities

These include, but are not limited to:

• Run data segmentation for mailings and undertake mass mailings from the database.

• Upload annual data for new entries to the development database. 

• Manage data integrity, ensuring compliance with GDPR by maintaining communication preferences and recording changes.

• Promote opportunities to boost the number of contactable constituents including online research 

• Use the database to identify prospects.

• Provide all data support and reporting required by the Director of Development.

• Work collaboratively with the finance team to ensure rigorous gift management administration processes, including Gift Aid information records. 

• Ensure that pledges, donations and regular giving commitments are recorded and processed correctly in the database and that all follow-up actions are undertaken. 

• Work with external stakeholders, volunteers, and other supporters to maximise relationships and networks.

• Support donor stewardship and fundraising events with guest lists, invitations, RSVPs, event management and attending events when required.

• Support in arranging alumni visits and tours to the School.

• Carry out other duties as may reasonably be requested by the Director of Development.

• Support the delivery of the School’s charitable vision, by attending events and presentations and acting as a strong ambassador for Albyn.

Qualifications & Experience

• Educated to degree level or equivalent in a relevant discipline.

• A demonstrable understanding of data management and leveraging information stored on a database.

• Proven communication and project management skills, particularly event management.

• The ability to write and verbally communicate messages that are clear and concise.

• The ability to take a proactive approach to the work in support of the long term philanthropic aims of the School.

Knowledge and Skills

• Excellent communication, team-working and people management skills.

• Willingness to engage with our wider community in a collaborative, friendly and professional manner.

• Ability to multitask and deliver high quality work under tight deadlines.

• Passionate about learning and developing.

• Willingness to work evenings, and weekends as required.

• Excellent organisational skills and meticulous attention to details.

• Excellent IT knowledge and skills. 

• A collaborative spirit and strong team ethic.

• Passion for the transformational impact of education through philanthropy.

Application Process

Applicants must submit: 

• a full CV (including details of all post-16 qualifications). 

• a letter of application (maximum two sides of A4) explaining your reasons for applying and outlining your suitability for the role.

• the names, phone numbers and email addresses of two professional referees.

Appointment Terms

• This is a permanent post available immediately.

• Salary will be circa £30k per annum, dependent on qualifications and experience.

• The pension scheme the School will use to comply with its auto-enrolment obligations is the Royal London. The School may amend or replace the scheme from time to time.

Other, Non-contractual, Benefits

• Staff discount on basic tuition fees subject to the employee’s child(ren) meeting the entrance requirements. (This is a pro rata benefit.)

• Free After School Care for employee’s child(ren). 3.35pm to 6pm, Monday to Friday

• Discounted Holiday Club fees for employee‘s child(ren).

• Employee Assistance Programme.

• Cycle to Work Scheme.

• Benefits platform package.

• Use of the School’s Fitness Suite.

• Preferential gym membership rates (personal and family) at Aberdeen Sports Village.

• A strong, supportive staff community.

Equal Opportunities

At Albyn School we are committed to creating and promoting a diverse and inclusive workforce that better reflects our pupils and local community. All appointments will be made on merit, following a fair and transparent process. Applications are welcome from all suitably qualified candidates regardless of age, disability, ethnic or national origin, gender identity, marital status, political opinion, religion or belief, sex, sexual orientation or trade union membership. We particularly encourage applications from under-represented groups.

Please note the following:

• Those progressing to the interview stage, will be required to show proof of their Right to Work in the UK and proof of their qualifications.

• For an informal conversation about the role, please contact the Director of Development, Frances Loughrey

• Applications should be sent by email to the HR Manager, Susan Allan

• Albyn School is committed to safeguarding children and the successful applicant will be subject to an enhanced PVG check by Disclosure Scotland.

• Candidates are urged to apply as soon as possible as we reserve the right to make an appointment before the closing date if a suitable candidate is found.

The deadline for applications is midnight on Tuesday 28 January 2025

CRM Technician

These are exciting times for the charity, and we have an excellent opportunity for a flexible and professional team player with outstanding communication and interpersonal skills and a strong customer service ethic to join the Customer Relationship Management (CRM) Team, as a CRM Technician.

Position: CRM Technician

Location: Remote (onsite attendance in Sidmouth currently anticipated to be 2 days per month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £33,082 per annum

Contract: Permanent

Closing date: Tuesday 28th January

About the Role

As CRM Technician, you will provide support and development for the CRM database (currently Blackbaud CRM) for end-users in the UK, Ireland and Europe, and  will support users by facilitating efficient data capture, processing, manipulation and reporting on fundraising activities.

Your principal duties and responsibilities will include:

• Providing support for all aspects of CRM to all end-users, particularly focusing on requests for data and reports and logged faults.
• Developing, building and running data processes required by end-users using a range of external data tools and inbuilt database features, writing clear end-user guides to document new work procedures.
• Providing advanced and specialised training to end-users of the system throughout all charity locations, including UK, Ireland, Europe and Advocacy.
• Creating and performing housekeeping routines and data cleansing based on trouble shooting and error correction to ensure the integrity of the database and inform evidence-based decision making by the wider fundraising team.
• Running the time critical task of ensuring bi-monthly Direct Debit payments are reconciled and imported accurately to the CRM database, providing an accurate portrayal of generated income for Management Accounting processes.
• Using the CRM database to provide accurate data to support fundraising activities.
• Maintaining expert working legislative knowledge advising colleagues across the organisation and implementing procedures for GDPR data compliance, ensuring that legal obligations are adhered to in relation to data protection and gambling legislation.

About You

With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.

You will also have experience of:

• Complex data exports & imports and of compiling complex reports using ETLs & report builders, data visualisation tools (such as PowerBI) and analysis and interpretation tools (such as KNIME).
• Maintaining high level of accuracy and attention to detail whilst working in a busy team.
• Communicating complex data issues clearly.

What you get in return…

• Competitive pension.
• Life assurance.
• 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
• Wellbeing team.
• Recorded Pilates classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as CRM, Salesforce, CRM Support, Salesforce Support, CRM Officer, Salesforce Officer, CRM Administrator, Salesforce Administrator, Database Administrator, CRM Support Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Job Role: We’re looking for a PA and Administrator who is passionate about facilitating Kingdom work. Working closely alongside the Event and Programs Manager and the Director, you will support the key organisation we serve, the Maclellan Foundation.
Overall goal: To serve with a high level of excellence as PA to the Director alongside proactively and efficiently delivering general and financial administrative support.
Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19). Role requires occasional travel for events.
Hours: This is a part-time role, with flexibility to go full-time (20-25 hours, preferably worked across Monday – Friday).

Overview:
The Maclellan Foundation’s global engagement has reached a new season. As a global programs team, we train, coach, project manage and deliver on key initiatives. These programs will become Maclellan’s primary activity for many years into the future. The PA and Administrator will provide the necessary support to both the Director and Event and Programs Manager to deliver these initiatives. This role aligns with the Maclellan Foundation’s Bridge Strategy, focusing on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. The PA and Administrator will be a dynamic individual capable of holding multiple tasks, building relationships, and proactively being part of a global team.
The Maclellan Foundation’s comprehensive global programme and event initiatives include:
• Giving Together events
• Learning Communities
• Programs that serve the global church and para-church organisations for sustainable Kingdom growth

Responsibilities
Personal Assistance:
• Providing administrative support to the Director in an accurate, timely and professional manner, including maintaining schedules, meetings, appointments and travel arrangements
• Planning and coordinating multiple tasks, to ensure milestones are met to an excellent standard
• Assembling and analysing data to prepare reports and documents
• Preparing and editing written correspondence, communications, etc.
• Managing and updating various databases and booking systems on a regular basis
• Providing customer service support, via phone and email
• Reviewing operating practices and implementing improvements where necessary

Finance:
• Processing expenses
• Accurately recording and processing donation information
• Supporting the Event and Programmes Manager in making payments, maintaining donation and budgetary information, and liaising with the Accounts manager as necessary
• Proactively providing administrative support undertaken by NJC and Maclellan

Communication:
• Adhere to consistent communication plans to engage and inform stakeholders
• Provide written and virtual support via meetings and email
• Website updates and improvements (where applicable)
• Prepare and edit written correspondence
• Arrange and coordinate meetings, including minute-taking
• Website management (where applicable) and any other duties as required.

Development:
• Assembling research data to prepare reports and documents
• Improving operating practices under the direction of the Event and Programme Manager
• Any other duties as required

Person Specification
Education & Experience
• Proficient computer skills and high competency levels with MS Office Suite
• Experience as a PA preferred, with a background in finance/general administration
• Excellent communication and interpersonal skills
• Ideally have experience in event/project management (desirable)
• Ideally have experience in a church/charity or professional environment (desirable)
• Articulate and well educated (minimum A ‘Levels, preferably degree level or relevant training)

Our ideal hire
• Has an active Christian faith
• Strong understanding of and commitment to the Foundation’s mission
• Highly organised – able to prioritise and plan time effectively, especially within a high-pressure and ever-changing environment
• Professional in appearance and a desire to constantly improve and grow
• Able to adapt and maximise capacity, delivering a high output of work and holding multiple demands
• Excellent written English, with the ability to write concisely, correctly and effectively
• Highly self-motivated, focused and comfortable with independent working
• Trustworthy and reliable - able to work within a dispersed remote team
• A quick learner with attention to detail
• An excellent standard of numerical ability
• Has an understanding of the Church scene
• Willingness to be flexible in their working hours with occasional travel and overnight stays.

Occupational Requirement
Because Nicola James & Co. serves and supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.

Benefits
• This is a part-time post with flexibility for full-time (20-25 hours PT, worked across Monday – Friday)
• Start as soon as possible
• Permanent position offered subject to a successful 6-month probationary period.
• Salary £27 - £29K pro-rata, depending on previous experience
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays)
• Pension contributions via auto-enrolment to NEST
• Occasional evening and weekend work may be required for event support

If you’re interested in applying, please send your CV and a cover letter (no more than 1 page), detailing what interests you about the role and your suitability.

Please note we are reviewing applications regularly and reserve the right to close the post early.

This exciting role involves supporting with administrative tasks so the team can recruit more volunteers in Hackney and online. You will support the work of the Volunteer Manager and Volunteer Coordinators recruitment and retention of new and existing volunteers. 

You will be joining us at an exciting time when we are focusing our energy on growing the virtual ship. We are aiming at improving the diversity and inclusivity of our volunteer opportunities and getting each Young Pirate a dedicated volunteer in session. We have big ambitions for the volunteer programme to grow from 350 to 1,000 volunteers in the enxt couple of years. 

Role responsibilities 

Administrative responsibilities: 

You will work as part of the Volunteering Team to ensure the smooth running of the day-to-day operations of our volunteer programme. You will be helping the Volunteering Team to reach ambitious recruitment and retention targets by:  

• Managing the volunteer team inbox and phone enquiries and maintaining a high standard of friendly and professional communication both in person and via phone and on email; 

• Using our database to analyse data and ensure the data is kept up to date; 

• Maintaining accurate records on our database including contact details, attendance, recognitions and rewards and tracking relationships and connections with local communities and organisations; 

• Supporting volunteers in completing their training and booking sessions, making sure they complete all the steps needed to become active volunteers, and when necessary, carrying out phone calls and engagement emails; 

•  Reading and reviewing volunteer applications, making sure they comply with our minimum requirements; 

• Welcoming volunteers into sessions and carrying out volunteer debriefs at the end of sessions, both online and in person; 

• Organising social events to engage volunteers in the Literacy Pirates’ community;

• Supporting the Volunteer team and Communications Manager in creating content for social media to promote volunteering at the Literacy Pirates; 

• Processing volunteer criminal background checks. 

General    

• As required, attendance at some out-of-hours events (such as attending volunteer outreach events), to be compensated with time off in lieu; 

• As required, other projects and activities that support the goals of the organisation;  

• Ensuring all children are safe by enforcing our Child Protection and Risk Management policies at all times. 

About You  

Our ideal candidate is: 

• A fast learner with fantastic attention to detail; 

• Passionate about the power of volunteering, with a love for connecting with people; 

• Excited about the potential of digital technologies and what they can achieve for our Young Pirates and volunteers. 

Personal Attributes    

This is an entry-level role, so we are looking for candidates who are a good fit in terms of attributes and attitude and are keen to learn and gain experience. These attributes include: 

• Comfortable and happy talking to new people through email, phone, social media, or face-to-face; 

• Willing to learn and improve; 

• Interested in data, processes, and systems; 

• Positive, proactive, and dedicated; 

• Aligned with our mission and values; 

• Great attention to details; 

• Flexible and able to handle different tasks when needed; 

• Well-organised and calm in stressful situations; 

• Focused on meeting goals and finding solutions. 

Experience   

We will consider any relevant experience you have from work, study, volunteering or personal projects and how these demonstrate that you have the right attributes and the ability to learn and perform in the role.    

If you have experience in one or more of these areas while studying, working, volunteering or in other settings, we want to hear from you: 

• You may have worked with a range of people or projects in different contexts or communities; 

• You have volunteered yourself or worked with volunteers/young people and/or their families in any setting; 

• You may have experience with customer services, sales or recruitment; 

• You may have experience of administration and organising people; 

• You may have an interest or desire to learn to use software and online platforms; 

• You may have been in busy and fast paced environment and enjoy being organised. 

If that sounds like you then we’d love to hear from you!