Database Administrator Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Customer Service Executive
Reporting to: Customer Service Manager
Salary: £25,500 + generous non-contributory pension, 25 days annual leave (excluding bank holidays)
Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week
Flexible working hours offered after satisfactory completion of probationary period
Primary Responsibility
As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation.
The Role
- Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager.
- To prioritise on answering incoming calls (with some outgoing calls where necessary).
- Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time.
- To prepare daily, weekly, monthly stats / sales reports as required
- To provide administrative holiday cover for Account Managers to ensure that client requests are actioned.
- Passing customer feedback on to the product, marketing, or sales team to improve CharityJob’s offerings and services.
- Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution.
- To be responsible for accurate cleansing and administration of our recruiter database.
- Stay up to date with CharityJob’s new Products & Features.
- To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task.
- To support other internal departments when needed and as agreed with the CSM.
The Person
- Passionate about delighting customers
- Friendly & outgoing telephone manner
- Fantastic communication skills, both verbal and written
- Detail oriented
- Organised, proactive and a good problem solver
- A great team player with a positive attitude
Does this sound like you? If yes, we would love to hear from you, so please submit your application now!
Please note, phone interviews will not begin until the week commencing the 18th November 2024.
The Company
CharityJob is the UK’s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades’ worth of insight and personal experience, aligning passionate candidates with inspiring organisations.
We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Application Instructions
Please click on the ‘Quick Apply’ button to submit your application.
Regretfully we are only accepting applications for this role from applicants who live in the UK and live within a commutable distance to Norbiton, Kingston upon Thames.
We help charities find people who share their purpose, faster, easier and fairly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a dynamic individual to work as part of our Rehab Team to assist with a range of administration tasks and session support, support clients during workshops and with other admin tasks, be the first point of contact for all new enquiries and to carry out tasks allocated by the Rehab Team Lead
REHAB TEAM MEMBER
35 hours per week
£12.50ph
3% contributory pension
25 days holiday pro rata per annum in addition to public holidays.
3 months' probation
The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU. Occasional remote working may be offered either permanently or ad hoc with the CEO's prior agreement.
On the job training will be provided at all times to help develop your skills and knowledge.
Following the successful completion of the probation period, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey. Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to course tutor for feedback.
Training on Headway Surrey’s CRM database, Charitylog will be given.
A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work
JOB PURPOSE:
The main purpose of the role is to:
- Assist with a range of administration tasks and session support
- Support clients during workshops and with other admin tasks
- Be the first point of contact for all new enquiries
- Carry out tasks allocated by the Rehab Team Lead
A Rehab Team member will play a key role in achieving Headway Surrey’s objectives by working alongside the Rehab Team to achieve our vision and mission:
Vision - To be known as the go to place for acquired brain injury in Surrey. Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.
Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.
ROLE OVERVIEW
The key areas of responsibility include:
To support centre sessions which run on Tuesdays and Thursdays, 10.00 am to 2.30 pm, under the direction of the Rehab Team Lead and with the assistance of volunteers.
- Prepare cognitive tasks for clients
- Support clients to complete tasks
- Help to present educational brain injury workshops
- Facilitate conversation and encourage clients to follow centre guidelines for appropriate behaviour
- Support the Rehab Team Lead to facilitate other sessions throughout the day, which may include art, boardgames, discussions
To attend team meetings, planning sessions and rehab meetings as required, either in person or via Zoom.
To be the first point of contact for new enquiries and to provide administrative support to enable new enquiries (clients and carers) to access Headway Surrey’s rehab services by:
- Responding to all enquiries (telephone, letter, email or online referral forms) for support services
- Accurately recording all enquiry details and documentation on the CRM
- Ensuring all enquiries are followed up in a timely manner and chased up accordingly
- Collecting and gathering documentation
- Supporting clients to complete Brain Injury ID Card application forms, issued by Headway UK.
- Liaising with Adult Social Care and signposting to other agencies/services where appropriate
INITIALLY
To undertake an induction program given by the Services Manager or CEO. Observation of sessions, training on CRM, telephone system and other processes/systems.
OTHER TASKS
As a small organisation we plan carefully, but sometimes, medical and unplanned absences may present themselves. We may need you to cover / help the team. Training will be given, so that you are prepared for these eventualities.
To provide occasional support in the wider administration duties of the organisation as directed by the Service's Manager.
Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
How to apply
For an informal telephone discussion ring
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Application Instructions
To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.
No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.
Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Office Administrator – Maternity Cover
We are seeking a dedicated individual for a maternity cover position. Our preferred start date is 7 January 2025 and the post will continue until mid-January 2026 or the return of the postholder, whichever comes sooner.
About the Primary Science Teaching Trust (PSTT)
PSTT is a registered charity with a clear vision – we want to see excellent teaching of science in every primary classroom in the UK. We believe it is vital that children are engaged and inspired by science from an early age. We want to draw on their natural curiosity to help them explore, understand and ask questions about the world around them. Scientific skills and knowledge are essential for every child, whether or not they become a scientist, engineer or medic.
We’ve built a Primary Science Teacher College of over 200 outstanding Fellows, each helping to shape and influence science teaching across the UK. We produce great resources that improve how science is taught and planned, including through the award-winning Explorify website. We provide professional learning and development that supports thousands of schools each year, through our national CPD programme and our network of Regional Mentors across England.
Through our new strategy, we are refining PSTT’s approach (building our work around a clear definition of what excellence in primary science means), targeting our efforts (giving our most intensive support to schools and teachers that need it most) and focusing on the impact of our work. For more information on PSTT’s strategy, definition of excellence, and theory of change, visit our website.
Job summary
The Office Administrator plays an important role in PSTT’s central administration, operations and office functions. They are the public first point of contact for general enquiries. They are responsible for various areas of administration involving our staff, Fellows, trustees and external organisations. They play a logistical role in several important areas of PSTT activity: supporting planning, logistics and key processes for our College Conference, awards, College Bulletin and other events and activities. The role also involves the collection, collation and maintenance of essential PSTT data sources.
This would be a great opportunity for someone with strong administration skills and/or for someone seeking their first post in the charity sector.
Key facts about this role
Salary
Starting salary from £22,860 (FTE), subject to experience
Hours
35 hours per week (full time), usually worked between Monday-Friday. There may be scope for job-sharing, so please apply if you are interested in taking a part-time role
Location
Hybrid - expected to spend at least 2 days per week at the office in central Bristol (BS1)
Contractual basis
Maternity cover
Pension and benefits
Employer pension scheme (5% contribution); enhanced sick pay and maternity/paternity/adoption pay, detailed in our pay and reward scheme
Annual leave
28 days per annum (of which 3 days must be taken during the Christmas closure period) plus public holidays, pro rata
Travel
The job may require some travel within the UK and occasional overnight stays. Expenses will be reimbursed
Line manager
Operations Manager
Start date
Preferred start date 7 January 2025
Job responsibilities
1. Deal with enquiries, including:
· General PSTT enquiries received by email or phone
· Specific enquiries sent to the PSTT team, including Area Mentors and Regional Mentors
2. Administrative responsibilities:
· Maintain data on Fellows and/or schools
· Maintain data held on the PSTT CRM system
· Implement and maintain office systems and procedures
· Use WorkNest learningnest to manage staff Health & Safety training
· Make group or individual travel arrangements and bookings for staff and trustees
· Manage post in and out of the office
· Collate feedback for Regional Mentors and Area Mentors
· Manage PSTT memberships of the Association for Science Education, Chartered College of Teaching and other external organisations
· Send published PSTT resources to the national libraries’ Legal Deposit Scheme and British Library
· Schedule monthly team meetings and take minutes
· Support the Operations Manager as required
3. Other key tasks:
· Collate and send the weekly College Bulletin
· Set up and facilitate/produce PSTT webinars and online events as required
· Organise key processes for the Primary Science Enhancement Award
· Lead logistics and administration for the Primary Science Teacher Awards
· Support planning and delivery of the College Conference, public events and other PSTT activities, liaising with staff, Fellows, venues and suppliers as required
· Maintain a grant information spreadsheet for inclusion in the College Bulletin
· General research tasks and data collection as required
4. Report to the Operations Manager on progress on all areas of responsibility, identifying any areas for further development and improvement
5. Participate in regular team meetings and other cross-team activities as required
6. Take on other responsibilities that the Operations Manager may reasonably delegate to you
Our vision is to see excellent teaching of science in every primary classroom in the UK.
The client requests no contact from agencies or media sales.
Harris Hill is thrilled to be partnering with a prestigious Independent School in the search for an enthusiastic and committed Database and Gifts Officer. If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!
This role will suit someone who thrives in an independent, forward-thinking educational environment and is passionate about data management, gift processing, and alumni relations. The ideal candidate will have experience working with large datasets, conducting prospect research, and ensuring compliance with data protection legislation. You should be comfortable with both the technical and interpersonal aspects of the job, from creating complex mailing lists to liaising with the finance team and external partners. Additionally, you will be committed to the school's inclusive values, supporting its vision and mission during an exciting new phase of development .
Title: Database and Gifts Officer
Hours: Part time (21 hours per week), permanent.
Salary: £22,678 - £24,052 (prorated salary) per annum plus benefits
Location: Onsite at the school which is situated in Dulwich
Closing date: Midday Monday 21st October
1st stage interviews will be held in person, week commencing Monday 28th October
More about the role:
The Database and Gifts Officer role is integral to the Development and Alumnae Relations (DAR) department, supporting the school’s fundraising and engagement efforts. The postholder will manage and maintain the alumni and donor database, ensuring the accurate entry of gifts and pledges, and collaborate with the Finance team to ensure financial data is up to date and reconciled. Additionally, the post holder will create targeted mailing lists, conduct due diligence on prospective donors, and support the identification of lost alumnae. The role also involves ensuring compliance with data protection laws and contributing to DAR events, which may occasionally occur outside regular hours .
Key Responsibilities:
- Experience of working on a database, extracting, interrogating and reporting on data.
- Knowledge and experience of Raiser’s Edge, Toucan Tech or a similar fundraising database.
- Demonstrated track record of processing gifts and donations
- Proven track record of database administration, import/export, configuration and problem resolution.
This role offers the opportunity to work in a forward-thinking educational environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise in a school awarded London Independent School of the Year 2024, reinforcing its reputation for excellence, I’d love to hear from you.
To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill on or call on 020 7820 7303.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Harris Hill is thrilled to be partnering with a global charity in the search for an enthusiastic and committed Database Officer (maternity cover). If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!
In this role, you will focus on managing the organisation’s database operations with a particular emphasis on ensuring accurate and timely processing of income and donations, maintaining high standards of data quality, and supporting the Fundraising team with their data requirements. You will have opportunity to work in a charity focused on improving the welfare of working animals like horses, donkeys, and camels. It provides veterinary care, education, and support in areas where these animals are vital to livelihoods, aiming to ensure their health and well-being.
Title: Database Officer
Hours: Full time, 12-month fixed term maternity cover
Salary: £37,500 per annum plus benefits
Location: Hybrid – remote, London Head Office as required (up to 1 day per month)
Closing date: Applications being reviewed on a rolling basis
More about the role:
As Database Officer, you’ll play a pivotal role in importing and reconciling donation data from various sources into the Raiser’s Edge system, managing regular gift administration, and maintaining data quality and GDPR compliance. You will also support the fundraising team by generating data selections for appeals, providing reports on fundraising performance, and offering training on data processes to colleagues. Your work will directly impact the charity’s ability to connect with donors and drive fundraising initiatives, helping them continue their vital work.
Key Responsibilities:
- Donation Processing: Importing and reconciling donation data from various sources into the Raiser’s Edge system, ensuring timely and accurate income processing.
- Database Maintenance: Maintaining the quality and integrity of the database, including GDPR compliance, updating consent records, and consolidating duplicate entries.
- Support for Fundraising Teams: Providing data selections, reports, and support to fundraising teams for campaigns and donor communications.
- Collaboration with Finance: Working closely with the finance team to reconcile gift income and manage Gift Aid claims.
This role offers the opportunity to work in a supportive, mission-driven environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise for a worthy cause, I’d love to hear from you.
To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill on or call on 020 7820 7303.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
This is an excellent opportunity for a highly-organised individual with excellent attention to detail, to play an important role supporting the aims of the organisation. This post is a key role within Community Arts North West, working closely with CAN’s Executive Director, to ensure the smooth running of many aspects of the company’s business.
This includes responsibility for:
- Company Reporting: To lead on company reporting to CAN’s core funders.
- Database management: To manage CAN’s monitoring database and email marketing database, and implement their use.
- Governance: To support the administration of CAN’s Governance responsibilities (Board of Trustees and Board meetings).
- Office management: To manage the CAN Office.
- Company administration: To manage and implement CAN’s administration systems and responsibilities.
- Operational support: To support the operational running of the company.
Programmes Administrator (Greater Manchester & Other Regions) £22,000-£25,000 per annum (pro-rata)
Applications without a cover letter will not be considered
Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.
Remote working, with the option for hybrid working (two days working from home, two days in the office in Manchester, and the remaining day up to you).
At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
Would you like the opportunity to:
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Be part of a dynamic, values-driven organisation working to achieve lasting social change?
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Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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Help shape a growing organisation?
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Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?
If so, this may be the role for YOU!
About the role
The Programmes Administrator will be in charge of the smooth running of 1MM Mentoring Programmes in Greater Manchester and other regions, including the supporting of mentors & mentees through their journey. By ensuring a fast and effective onboarding process, timely communication, and ongoing support for our participants the Programmes Administrator will assist Regional Managers and/or the Head of Delivery with maximising the positive impact of 1MM’s mentoring programmes. This role reports to the Head of Delivery.
For a more detailed job description, please see the job pack attached.
Remuneration and benefits: Salary bracket of £22,000-£25,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).
**Please note that applications submitted without a Covering Letter will not be considered**
For further details on how to apply, please see application guidelines attached.
The client requests no contact from agencies or media sales.
22.5 hours per week / Permanent / £24,020 per annum, pro rata
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
A fantastic opportunity for a Learning and Development Administrator to join the People Team who support all areas across YMCA DownsLink Group.
As a key member of the Learning and Development function, you will coordinate our range of learning and development programme for our staff and volunteers.
In delivering the role, you will be responsible for the day-to-day administration of our core training programme, liaising with a range of sessional trainers, coordinating the logistics, maintaining our learning pages on the staff intranet and send out Learning and Development e-briefings to promote internal training.
You will support the monitoring, evaluation and reporting against agreed KPIs and produce reports from our Learning and Development database for senior managers and the Board of Trustees. In addition, you will also work closely with colleagues in Therapeutic Services to coordinate the group Reflection Practice Supervision (RPS) sessions for paid staff.
The role will be based onsite at our Hove office for three days a week or split across five days ideally. Some travel across Sussex and Surrey required. Hybrid working considered with one day working from home.
Please download the job profile for full role details.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will already have experience in an internally facing support role (i.e., Learning and Development or HR), along with demonstratable experience in administering programmes or services.
You will have solid experience in using software packages and/or databases and/or e-learning platforms or intranets, with a high-level of organisational skills, the ability to coordinate a range of projects, and prioritise your work to meet deadlines.
Effective communication, organisational skills, and the ability to cultivate and manage relationships are essential, as you will collaborate with colleagues across the organisation and use a professional approach to managing expectations.
We believe every young person has the right to discover their potential.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At EMERGE 3Rs, our volunteers are the heart and soul of our charity. They fulfil many varied roles and without them EMERGE’s activities, including Touch Wood and FareShare Greater Manchester, would have far less social and environmental impact.
Our Give & Gain employability programme is aimed at enabling people to develop the skills, confidence, and aspirations needed for job success. We support people from all backgrounds who face barriers to employment and whose skills often go unused or undiscovered.
Working with the Volunteering team and other key staff, this role assists in promoting the benefits and opportunities of the Give & Gain Programme at EMERGE. You will help us to recruit additional volunteers from the local community and beyond, by identifying and connecting with new networks and operational partners. You’ll be a strong communicator, happy to jump on the phone or take the lead at in-person recruitment events. You’ll be an experienced administrator with good data management skills to ensure we can accurately report to funders on our outreach and track the volunteers who participate in the programme. An understanding of handling confidential data, meeting targets and deadlines, and experience in recruitment are key skills for this role.
Once you've applied via Charity Jobs, we will contact you separately with an application pack which includes an application form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A key part of the role involves managing the Salesforce database, ensuring processes are efficient across all areas of KCF's work. Although KCF has support contracts with Salesforce consultants, you will need to be able to carry out some Salesforce system work and be an Administrator for the system.
Ideal candidates will have experience in IT systems management, particularly with Salesforce, strong communication skills, and an understanding of IT security and compliance.
Main Responsibilities:
- Ensuring KCF is making the most of its IT systems and keeping up with current trends
- Overseeing and supporting the creation and documentation of processes for all areas of KCF work
- Ensuring IT processes are efficient and cost effective
- Responsibility of the management of the Salesforce database; including managing the ongoing relationships with Salesforce Consultants
- Project managing any IT development projects
- Overseeing relationship with external IT support provider
- Facilitating IT training for staff team as required
- Ensuring KCF is Cyber Essentials compliant
- Responsibility for ensuring a good data culture and including appropriate data collection, retention, and reporting methods
- Preparation of reports and analysis of KCF data as required
- Advising CE on the needs of the operational budget and IT strategy
- Reporting to the Technology Committee on KCF’s IT strategy when required
Essential Skills and Experience
- Confident problem solver and logical thinker
- Team player and collaborative leader
- Salesforce Admin qualification and Salesforce Nonprofit Cloud experience
- Experience of extracting and analysing data from Salesforce
- Strong technical IT skills; including Microsoft 356 apps
- Experience of managing processes in a similar size or larger organisation
- Working knowledge of cyber security and data protection best practices, including UK GDPR legislation
- Project management skills
Desirable skills and experience
- · Experience of delivering training
- · Experience of change management
- · Form Assembly software
- · PDF Butler software
- · Dataloader for Salesforce
- · Grant Management
- · Experience of working in the voluntary sector
- · Interest in AI developments
Applications should be in the form of an up-to-date CV and covering letter outlining how you meet the person specification for this role. The closing date for applications is 10th November. Interviews will provisionally be held on Friday 15th November at our office in Smeeth, Ashford.
KCF is committed to the building of a culture where all employees are valued and respected and we take pride in providing a workplace that fosters continuous professional development. Our goal is to find the right person for the role and we welcome applications from individuals looking to work flexibly. If you wish to discuss any accessibility concerns or if you need any more information or assistance, please contact Jan O’Donnell.at KCF.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Data analysis plays a key part in supporting City Harvest growth and success. We are investing in our technology and data and are now in the process of consolidating several business applications onto the Dynamics 365 platform and standardising Power BI as a reporting tool.
We are recruiting for a Data & Impact Analyst to join the Finance and Data team. This is a new role to our charity which will act as an interface to other departments, to provide meaningful data and insights into the impactful work that we do.
ABOUT YOU
You will be a trained and technically skilled data analyst, experienced with Power BI as a reporting tool and familiar with Dynamics 365 as a CRM platform. This role requires confidence in working across different areas including data management and reporting, systems administration and maintenance. You will be able to effectively demonstrate and present your findings into meaningful data insights, actions and conclusions.
Microsoft Dynamics 365 will be rolled out in the first few months of 2025, and you will be involved in its roll-out and implementation.
You will have problem-solving skills with a positive, innovative and proactive "can-do" attitude, which will allow you to develop and shape this new role to make it your own. You will have commitment to the mission, vision and values of City Harvest, as well as a commitment to equality, diversity and inclusion.
KEY RESPONSIBILITIES
Database Maintenance and Development
• Database development, administration and maintenance, using Microsoft Dynamics 365.
• Support improving and developing data quality processes, carry out regular audits to identify and correct gaps and issues.
• Provide 1st level assistance and hands-on support to users and departments on how to access and use the system e.g. creating guidance documents/videos.
Database Analytics, Reporting and Impact
• Develop comprehensive impact reporting and KPI frameworks using Power BI and Excel, tracking the effectiveness of our charitable activity.
• Support Fundraising, Food, Community Impact and other departments by creating reports that provide meaningful insights from data, contributing to informed decision-making and strategy formulation. Supporting the Senior Leadership Team with actionable insights to drive improvements.
• Communicate effectively the results of the analysis and follow up on requests with teams and stakeholders from across different areas of the charity. Adapt communication to the different type of stakeholders.
Supporting launch and roll-out of Microsoft Dynamics, while using existing legacy systems
• Support the build, launch, and roll-out of Microsoft Dynamics across the organisation during the first half of 2025.
• Use the existing legacy database systems to perform financial analysis and produce reports to support other departments with their data needs.
IT, data management and security
• Working with the IT support provider to help with IT infrastructure and systems.
• Ensure all activities are compliant with legal and regulatory standards including GDPR and data protection procedures.
• Oversee information security
DESIRED SKILLS & EXPERIENCE
Knowledge & Qualifications
• GCSE (or equivalent) in English and Maths
• Relevant degree / qualification
• Knowledge and/or experience of impact evaluation
• Accounting and finance knowledge (desirable)
Skills & Abilities
• Highly Proficient in IT software/digital technologies such as Microsoft 365, Microsoft Office, databases, AI, data analysis software (e.g. Power BI etc.)
• Excellent data reporting and analytics skills
• Ability to identify trends and patterns in data sets
• Ability to present and prepare presentations using PowerPoint
• Effective time management, planning and prioritization skills
• Ability to perform financial analysis tasks
• Excellent numeracy skills and attention to detail
Experience
• Experience of maintaining CRM systems and databases
• 2 years’ experience in managing and administrating Microsoft Dynamics 365
• Strong experience and expertise in developing reporting using Power BI and Excel
• Experience in troubleshooting and delivering training on technical systems
• Experience of large data sets and proactively identifying data issues and areas for development
• Experience of using analytics to monitor and improve performance
• Experience of reporting for internal or external stakeholders
Soft Skills
• Proactive and resourceful with plenty of initiative
• Innovative with a solution focused approach
• Flexible approach and a hands-on attitude
• Excellent interpersonal and communication skills and the ability to build healthy work relationships across departments.
General
• Commitment to the mission, vision and values of the charity
• Commitment to equality, diversity and inclusion
• Demonstrate our core values of Charitable, Compassionate, Community-focused, Aspiring, Trustworthy
SUPPORT STATEMENT
Applications should include an answer to the following question (c. 100-150 words):
Explain 2-3 reasons why you have applied for this job at City Harvest?
Closing date: 04/11/2024
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Fundraising and Engagement Administrator
Post no: 617
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £23,088.00 F.T.E (actual salary £9,360 per annum)
Hours: 15.0 hours per week, over 3 days (to be agreed)
About the Role
This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.
The successful applicant will carry out general admin duties in line with Mind BLMK’s policies, procedures, and processes. This is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.
Key Duties
- Carry out general admin duties in line with Mind BLMK’s policies, procedures, and processes (support meeting and greeting; post; email and telephone enquiries; finance, room bookings and meetings for fundraising and engagement / training departments; ordering and monitoring resources for fundraising and training.
- Deal with a wide variety of calls and enquiries from the general public, corporate organisations, operational staff, and managers, responding and taking action as appropriate (taking messages; relaying information accurately and on time; offer appropriate information regarding fundraising / communications and training.
- Responsible for stock checking and supplies and resources and open communication with internal and external parties.
- Ensure fundraising and marketing materials are stocked, and marketing materials are up to date.
- Monitor and maintain communications, training and fundraising email boxes.
- Liaise with internal / external parties regarding training duties as necessary and as directed by the Income Generation Manager.
- Write and send out outgoing thankyou letters to income streams.
- Help maintain an up to date and accurate supporter database and finance log.
- Provide general support to the Fundraising and Engagement Team.
- Provide general support to other Departments within the organisation.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Monday 11th November 2024
Interview date: Monday 2nd December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Dementia Carers Count have an exciting hybrid opportuinity to deliver timely and efficient fundraising and administrative support, at home with one day in the London office, as we work to ensure that no dementia carer ever feels isolated, invisible or alone.
Job Title: Fundraising & Admin Officer
Reports to: Public Fundraising Manager
Contract: Permanent contract
Hours: 35 hours/week
Salary: £30,000 pa
Location: Hybrid, one day a week in the London office.
Job purpose
To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone.
Key responsibilities
• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.
• Manage processes for fundraising donations.
• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.
• Support the fundraising team with prospect research to help identify potential new supporters.
• Draft funder reports, small trust funding applications and fundraising communications.
• Support the administration and delivery of fundraising activities and initiatives.
• Keep up to date with sector developments and best practice in fundraising.
• Support the marketing & communications manager to deliver effective internal communications.
• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.
• Support the organisation with general administrative duties as required.
The client requests no contact from agencies or media sales.
At TreeHouse School, we're looking for a SEND Officer to join our team.
You'll lead the scheduling and coordination of the statutory annual review process and be responsible for planning, organising, minuting and drafting all annual review paperwork. You'll support the effective provision of the school office administration by having regulatory knowledge to meet the needs of TreeHouse School and work closely with the reception team where required to support a variety of stakeholders.
You'll liaise closely with the school based Transdisciplinary Team staff, including class teachers, OT, SaLT, PBS specialists as well as outside agencies. You'll manage and organise pupil appointments, including informing parents/carers. You'll manage diaries/Outlook calendars, make appointments, book meetings and training rooms, whilst also being responsible for meeting minutes and note taking.
We are looking for someone who has:
- Formal administrative/reception qualification or equivalent experience
- Excellent working knowledge of SEND code of practice and Annual review process
- Experience of working within a similar SEND organisation/school/charity environment
- Experience of using own initiative to plan, organise and manage own workload
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD) and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Events and Fundraising Assistant to transform lives through our events and supporter engagement.
Join an outstanding adoption charity and award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of women, children and families from many different backgrounds.
Position: Events and Fundraising Assistant (Events and Supporter Engagement Assistant)
Location: Reading / Hybrid, with at least one day per week in office
Contract: Permanent, part time position - 22 hours per week, with flexibility to work occasional evenings and weekends
Salary: Pro-rata salary of £13,728 - £15,851 per annum (full time equivalent range £23,088 - £26,658 per annum)
Closing date: 9am Tuesday 19 November 2024
Interview date: Thursday 28 November 2024
Early applications are encouraged as we may close this vacancy on an earlier basis if a successful candidate is found.
About the role:
As Events and Fundraising Assistant you will ensure that those who chose to support PACT through donations or attending our fundraising events have an exceptional experience. Some of your key responsibilities will include:
· creating and maintaining a calendar of fundraising events and attending them
· efficiently organising our events administration
· provide administrative tasks to our income generation team
· maintain accurate database records and produce reports
· research and develop fundraising opportunities
About you:
The successful Events and Fundraising Assistant will have experience of event organisation and planning. They will enjoy collaborating with others and be an excellent communicator who can plan and prioritise efficiently, whilst delivering exceptional customer service.
If this sounds like you then visit our website and apply today to join a supportive team in a rewarding role and be part of something truly meaningful.
Other roles you may have experience of could include:
Fundraising and Events Assistant, Events Assistant, Fundraising Assistant, Assistant to Events Manager, Community Events Assistant, Events Fundraising Assistant, Marketing and Events Assistant, Events Team Assistant, Marketing Assistant, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role. All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services
The client requests no contact from agencies or media sales.