Database Administrator Jobs

Qualifications

• A standard pass or above in both Mathematics and English at GCSE level;
• Two A levels or a vocational qualification at level three; or
• Have gained an equivalent level of learning through work experience.

Experience

• Significant experience in an administrative role,preferably in a client/customer-facing environment, and ideally in a training, education, or membership setting.
• Knowledge of higher education or professional healthcare training, in relation to psychotherapy or counselling, desirable.
• Experience of working with an invoice processing system desirable but not essential.
• Experience of working with learning management systems (LMS) like Moodle, Mentimeter is desirable but not necessary.

Knowledge, Skills & Abilities

• Ease and experience working in a client focused /customer service environment.
• Excellent verbal and written communication skills, including the ability to compose communications to a wide range of professionals, and to take accurate minutes.
• Good general computer literacy including competency in Microsoft Office, databases, Zoom and Microsoft Teams, and the ability to be self-supporting.
• Able to work with a wide range of people including senior volunteers.
• Excellent organizational and time management skills.
• Able to work independently and be proactive, when appropriate. Ideally the successful candidate will be able to exercise their judgement about when to draw on colleagues’ expertise and ask for assistance.
• Methodical with good attention to detail
• Ability and commitment to maintain strict confidentiality.

As an organisation, we are unifying all of the professions and services involved in the delivery of MS care to create one influential voice and are building and delivering initiatives that will support meaningful service improvement.

As a member of the TMSFA team, you will be responsible for developing the external profile of TMSFA through the implementation of an engaging and impactful digital communications strategy, providing valuable insight into the work that TMSFA is doing and growing its audience.

With your strong background in IT, communication, marketing and website development, you will be pivotal in publicising events, publications and outcomes of TMSFA.

This role will also involve routine administrative office tasks, including the management of the database.

This is a new and exciting role that will be best suited to someone who is innovative, motivated, and agile in their approach to work. 

Database Administrator

Location: Hybrid - Home Based and Hospice Based North Devon
Job Type: Part time, 22.5 hours per week
Contract Type: Permanent
Salary: £24,269 to £26,893 per annum (pro rata)

About The Organisation

Our client are an established and successful charity providing hospice care for children with life limiting conditions and their families in the South West of England. They aim to recruit passionate, friendly and enthusiastic staff who are motivated to really make a difference to the lives of the children and families who visit them.

Join their team for a rewarding career move where 98% of staff agree that they are proud to work for them.

What you will be doing: 

Joining this friendly and committed team you will be responsible for the day-to-day accurate inputting of supporter details and providing a high level of donor care in relation to these records. This work records the fundraising activity and donation income onto the database to provide an information service for the fundraisers and ensure income can be reconciled to our financial records. You will also have a pivotal role in the continued development of this fundamental resource. 

This is a hybrid role, working from Little Bridge House as required.

The Successful Candidate: 

To be successful in this role you will be proficient in working across IT systems including Microsoft Office, have experience of inputting batches of large volumes of financial and non-financial records to databases, accurate data inputting, querying on data and generating routine reports from databases. With experience in providing excellent customer service, you will be able to demonstrate well developed verbal and written communication skills. Experience of the CRM Salesforce would be desirable but more important is the ability to learn new software applications quickly. 

What they offer:

- 33 days (plus bank holidays) holiday entitlement, which increases with service 
- enhanced sick pay scheme rising up to 6 months full and 6 months half pay
- personal pension scheme with 7% employer contribution 
- family friendly policies, with enhanced maternity/adoption pay

- occupational health, wellbeing and counselling services and employee assistance programme 
group life insurance scheme  - training and development opportunities 
- environmental and green agenda
- a supportive and inclusive environment
- a chance to make a real difference 

They value their staff and offer an excellent working environment with an enthusiastic and committed team. Your work makes a real difference to short and precious lives.

Closing date: 4th November 2024
Anticipated interview date: 20th November 2024

Our client committed to safeguarding and promoting the welfare of children and young people, and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. They welcome applications from all sections of the community. 

This fantastic opportunity will give you the chance to explore the wonders of the South West, whether you are already located here, you are a returner or looking for a different way of life; the South West offers a high quality of life and great leisure opportunities. These environmental attractions are matched by the excellent reputation of the highly successful Children’s Hospice as an organisation and local employer. 

You may also have experience in the following: Database Administrator, Database Assistant, DBA, Database Management, Database Manager, SQL, Data Administrator, Data Assistant, etc.

REF-217 594

Are you an experienced administrator and facilities manager, with a heart for building communities?

We are looking for someone with stamina, competence and proven abilities to establish a new post. This role will strengthen the capacity of a local community hub in a fascinating part of the borough of Lewisham.

The successful candidate will have strong administrative skills, the ability to work discreetly and confidentially within an ethnically and socially diverse setting, computer literacy to intermediate level in Word and Excel, mature interpersonal skills, and sympathy with the ethos of Christ Church United Reformed Church where the post will be based.

 

Database, Social Media and Office Administrator

Merton Mencap is a local charity supporting young people and adults with a learning disabilty and / or autism and their family carers in the borough of Merton.

We provide weekday, weekend and holiday clubs, as well as learning opportunities at our Community Cafe.  We hold lots of fundraising events such as indoor sky diving, our annual charity auction and staff joining together to sing Christmas carols in shopping centres to raise funds to support our projects.

This is a varied role and the successful candidate will be pivital to all aspects of the business, working with all members of the Senior Management Team as well as project staff who work across the borough of Merton.

The applicant will be responsible to the Office Manager and will support them in day to day operations for the charity, as well as being a social media and database expert for the charity.  Training on our database system will be provided.

The role is office based in our Merton Offices and can be worked over 2 or 3 days per week, 52 wks per year.

The charity offers a staff healthcare benefit scheme, pension and annual leave.

Closing date for applications is Friday 1st November 2024.

About Nordoff and Robbins

We stand for music and believe in the value of music for all people in our society. Every day we use the power of music to enrich the lives of people affected by life-limiting illness, trauma, isolation, social exclusion or disability.

Our goal is to bring more people together through the power of music. We can only do this if we pioneer creative new approaches to marketing, communications and digital that help us engage more people and grow our fundraising.

We need courageous, curious, agile, innovative change makers and music lovers like you to make this happen.  This role is your chance to help us achieve our ambitious goal of transforming more people’s lives through music.

The culture

If you want to work at a charity with people and music at its heart; that is committed to providing an equitable, diverse and inclusive workplace full of inspiring colleagues who work tirelessly to put those we exist to serve front and centre of everything we do; if you want to work collaboratively with integrity and kindness and are willing to come with us on a journey as we work together and collectively come to work with strong backs, soft fronts and wild hearts, we could be your next team.

Could this be the place for you?

If you are values driven, courageous, curious, agile, flexible, enthusiastic and future focused (without losing sight of the here and now), if you can bring positivity and accountability to your work, if you strive for brilliance, challenges excite you and if you would speak with passion and dedication about our cause we want to hear from you!

About the role

Music Services is the delivery arm of Nordoff Robbins and encompasses the provision of music therapy and related activities including education, training and research. The Music Services Administrator will work  closely with the Country and Regional Managers of our East & West of Scotland and Southwest England/South Wales teams, and alongside other Music Services Administrators to ensure that the admin function is well run, organised, efficient and effective, and that clients, visitors and callers have a positive experience when they spend time with us.  We need someone who can also support the essential data evaluation and impact assessment activities of the Music Services team, underpinning the music therapy delivery data needs of the organisation.

Many of our clients lead challenging lives and include vulnerable children and adults. This role is therefore subject to a basic DBS/PVG check.

We are also looking for you to:

· Be a confident, clear, honest communicator, able to speak to a variety of internal and external stakeholders

· Have a collaborative work ethic and ability to engage positively with all stakeholders 

· Have a professional approach and ability to work without close supervision 

· Produce work with accuracy, diligence and attention to detail 

· Effectively use Microsoft Office (Outlook, Word, Excel)

· Have experience in using online databases

· Be mission-led and values driven, putting the client front and centre of what we do

· Be flexible, adaptable, proactive, thoughtful, decisive and recognise opportunities for improvement and share these with the team.

What we offer:

· A varied workload, including involvement in our music therapy delivery data nationwide alongside work within our three of our regional teams.

· Direct support from and working alongside both regional management teams

· The ability to work flexibly and remotely in this role.

3 best things about the job (in our humble opinion)

· You will be witnessing many examples of the impact of music therapy, as you engage with therapists across the U.K., and develop an understanding of how music therapy services function in a wide range of settings.

· You will be fully supported as you learn and develop in the role and able to learn from very experienced colleagues

· You will get to work with different areas of the organisation.

Don’t worry, you don’t need to be musical, but you do need to be able to work cross-organisationally with colleagues in all areas of the charity and especially music therapists to help bring awareness of our mission, vision and achievements to the world.

· A salary of £28,098.40 per annum

· Pension scheme

· 31 days annual leave

· EAP (Employee Assistance Programme)

· Home-based, with occasional travel to the Edinburgh/Glasgow areas

· Salary sacrifice benefits including cycle to work

· A true People First charity with training and career development at our core

· An inclusive culture – and lots of music!

· This role is full time, working 5 days per week

We have a firm set of Equity, Diversity, Inclusion and Belonging (EDIB) principles and values that we all commit to:

1: ACCESSIBLE TO ALL

Understanding the / Removing any barriers (including barriers in communication methods) to becoming a client, colleague, trustee, student, volunteer, supporter doner or any user/contributor to the services of Nordoff Robbins.

2: PROVIDING EQUITY OF OPPORTUNITY

Giving everyone the right tools and access for salary, promotions, roles, responsibilities, learning, development, and access to a Music Therapist for those at most need.

3: DIVERSE ENGAGEMENT

Reaching our audiences in a multitude of ways including by having conversations with them, and meeting them where they are – be that through services, communications, events, research, resources etc.

4: BE FREE FROM DISCRIMINATION

To ensure we have fair practices, and allow people to speak out, question and challenge language, actions and behaviours of NR as an organisation and those who represent it and to provide channels for them to do so safely.

5: BE VIGILENT, PROACTIVE AND RESPONSIVE

To instil a culture of continual listening, evolving, and learning from people including our clients, their families and our colleagues and students

The Administrator will play a crucial role in supporting the operations of the e-Assessment Association. This position is responsible for ensuring the smooth running of the Association’s daily activities, including membership management, event coordination, communication, and financial administration. The ideal candidate will be organised, ‘tech-savvy’, detail-oriented, and possess excellent communication skills, with a passion for supporting the growth and development of the e-assessment community.

Job Title - Service Administrator

Contract – Permanent, Full-time

Hours - 35 hours per week

Salary – £23,933 per annum

Location – London, WC1 (Hybrid Working)

 

About Coram Voice

Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children and young people. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

Coram is committed to improving the lives of the UK’s most vulnerable children and young people. We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About the role

We are looking for an experienced and enthusiastic administrator to join the children’s rights charity Coram Voice. This is an exciting opportunity for a well-organised and professional individual to join our vibrant office in London to support our services and work with children and young people in and leaving care. You will be a great communicator who is systematic; comfortable with people at all levels of seniority and adept at talking to children and young people.

The post holder will be responsible for providing responsive and effective administrative support to our independent service by arranging secure accommodation reviews and by providing administrative support for A National Voice (ANV). The role also includes supporting the Administration Manager to ensure the smooth running of Coram Voice Head Office.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 13th November 2024 at 12:00 pm

Interview dates: 19th November 2024 & 21st November 2024

 

Coram Voice is an equal opportunities employer and welcomes applications from all sections of the community. We actively encourage applicants from Asian, African, Caribbean and other minority ethnic backgrounds as well as people with lived experience of the care system to join our teams. Whilst we have a diverse team we recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and families we help.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Data Officer

Contract type: Permanent
Location: Stokenchurch
Hours: 37.5 hrs per week
Salary: £25,032 - £28,371 per annum

About us

Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We continuously push the boundaries of medical intervention, helicopter aviation and on-scene patient care to deliver a unique emergency service to patients, where and when it is most needed.

Our charity is a place where people care for each other, provide support, and encourage everyone to be their best. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service. All our staff live our values: We care no matter what, we go above and beyond, and We do the right thing for our patients, their families, our supporters and community.

The Role

As a member of the Fundraising Team, the Database Officer will work within our Data Team to assist in the management and development of the fundraising database, championing it as an asset within the organisation and to promote data-driven decision making.  They will use their broad range of technical skills to uphold the highest standards of data integrity whilst constantly looking to improve processes and deliver actionable insights. These insights will enable the fundraising teams to implement audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with our supporters.    

We have achieved significant growth over the last five years, largely through individual giving, legacies, major gifts, and some in memoriam giving. We are keen to make a step change in our voluntary income. This is an exciting time of growth and opportunity at TVAA and we are looking for an enthusiastic person to join our team. This role is essential in ensuring that we have sufficient resources to provide our vital service now and into the future. 

If this sounds like you, and you have the relevant skills and experience then we would love to hear from you.
For a copy of the full job description please visit our website.

Closing Date: 29 November 2024

This post may close early due to high numbers of applications, so you are advised to apply promptly

You may have experience in the following: Data Administrator, Database Officer, CRM Data Specialist, Data Integrity Officer, Supporter Database Administrator, Fundraising Data Coordinator, Charity Database Manager, Information Management Officer, Data Insights Analyst, Supporter Relations Data Officer, Fundraising Systems Officer, Donor Database Specialist, Data Analytics Assistant, Data Compliance Officer, Charity Data Officer, Nonprofit Data Analyst, CRM Administrator, etc.

REF-217 755

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Mental Health Support Administrator
Reference number: 243
Salary: £23,478 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
Contracted hours: 30 hours per week -Tuesday to Friday 9am – 5pm
Contract length: Permanent
Working base: Borehamwood Wellbeing Centre (Occasional travel to Watford)
Reports to: Admin Team Lead

We have a vacancy for a Mental Health Support Administrator to join our team.

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18 year olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

Purpose of Post

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues 
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres 
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information
• To work in line with standardised administrative systems across HMN, to maintain the general running and efficiency of the office and consistency with the other HMN offices 
• To undertake training as required and to maintain policies and procedures
• To undertake other duties as may be reasonably determined by the Head of Services or CEO.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date: Thursday 21st November 2024.
Interviews will be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

The role

We have a vacancy for a Regional Administrator working 17.5 hours per week (3 days per week including Wednesday & Friday). You would be joining a dedicated and friendly team of regional staff and volunteers. The ability to work autonomously as well as being a good team player is essential.

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services to strengthen the support that we offer to bereaved people and our volunteers. The post holder will coordinate and assist with the delivery of all aspects of service contracts in the Lambeth Borough of London, supporting the Regional Manager and the wider team. The role is mainly home working with occasional meeting attendance and service delivery within Lambeth. Networking and engaging with local groups / communities will form an essential element to the role, as well as providing initial contact and support to residents in the Lambeth area.

You will be the first point of contact within the service for bereaved people, third parties and external organisations. Additionally, you will support volunteers in the delivery of services and support the overall day-to-day running of the Lambeth service.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Are you an able Administrator with a heart to see positive change in the lives of people who are trying to make a new start in the community after prison? Do you have good all-round IT and communication skills, and enjoy working in a team?

South West Community Chaplaincy (SWCC) aims to provide effective care and community support for people as they leave prison and re-integrate back into their local area, within the counties of Devon, Cornwall and western Somerset.  This incudes mentoring, practical support and signposting to assist the integration of ex-prisoners into their communities, in collaboration with other professionals.

We are seeking a part-time Project Support Administrator (up to 15 hours per week).  The post-holder will be based at our Exeter office, although there is some scope for partial homeworking, subject to agreement.

We are looking for someone who is self-motivated, with previous administrative experience and good IT skills (Microsoft Word, Excel Outlook etc.), including a sound grasp of data entry (Microsoft Azure, Teams).  Excellent interpersonal skills are essential, as is the ability to be an effective communicator, conveying information efficiently in writing, face-to-face and by phone. 

The post-holder will have a pastoral heart and concern for the wellbeing of people, will be in sympathy with the faith ethos and values of the charity, and be able to promote an inclusive environment where people of all faiths, and people of none, can work together for the transformation of lives and communities.

We have a fantastic opportunity for a Research Grants Administrator to join our team and support the operation of our expanding research grants programme at the Motor Neurone Disease (MND) Association. In this role, you will manage key administrative tasks and ensure the accurate processing of data related to research funding.

A core part of your role will involve maintaining and updating our grants management database, ensuring all records are current and correct. You will work closely with research institutes to verify and process grant-related invoices, ensuring they align with the awarded funding. Additionally, you'll collaborate with our Finance Team to ensure timely payments and proper record-keeping.

Your responsibilities will also include requesting and processing reports from grant recipients, ensuring they are reviewed by the appropriate colleagues or Research Advisory Panels. You will play a key role in monitoring the impact of funded research, including tracking publications and other outputs.

You will also support researchers in submitting applications for funding, coordinating the review process, and assisting with the successful award of grants. Accurate record-keeping of research contacts, such as grantees and reviewers, is also an important part of this position.

If you are organised, detail-oriented, and eager to contribute to a meaningful cause, this could be the perfect role for you. Join us in helping to support vital research and make a real impact.

What are we looking for?

Experience using Microsoft Office, particularly Excel, with the ability to manage data processing tasks with accuracy and care. Strong communication skills, both written and verbal, are essential as you will be working closely with colleagues and external contacts.

The ideal candidate will have excellent attention to detail and numeracy skills, ensuring consistent and accurate work. You should be able to manage your time effectively, prioritise tasks, and meet deadlines, while maintaining a thorough approach to record-keeping.

We're seeking someone who can work independently and bring a flexible attitude to a range of tasks. If you are organised, self-motivated, and enjoy working with data, this role could be a great fit for you.

For full role responsibilities please view the job description located within the Candidate Pack.

Interview dates have been scheduled for 13th and 20th November

Hybrid Working Expectations: 1 day per week office attendance

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)

We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.

Our Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role

Fundraising Administrator

Are you a highly organised person with outstanding customer service skills looking for a role where you can make a difference? This could be the role for you!

Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for two Fundraising Administrators to join our dedicated fundraising team.

These are incredible roles at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

We are looking for a Fundraising Administrator (High Value Giving) and a Fundraising Administrator (Individual Giving).

What you will do:

You will play an important part in the smooth running of our fundraising teams and delivery of income targets by providing administrative support to our Head of Fundraising and fundraising managers. You will manage general administrative duties such as the daily banking process, printing and sending letters and managing database records as well as monitoring key email mailboxes and incoming telephone calls from donors and supporters. Please see below the specific areas of focus for each role:

Fundraising Administrator (High Value Giving)

Your focus will primarily be in support of the High Value Giving and Trusts and Grants team; where alongside general administrative duties, you will support the Trusts and Grants team with research into potential funding opportunities and support with writing and submitting funding applications. You will be responsible for coordinating the charity's dog sponsorship scheme in collaboration with the puppy department and with a keen interest in writing you will draft sponsorship updates and thank yous to supporters and donors.

Fundraising Administrator (Individual Giving)

Your focus will primarily be in support of the Individual Giving and Database team; where alongside general administrative duties, you will provide support in keeping our customer relationship data accurate and up to date by running regular checks and data cleansing exercises. You will also support with data analysis to provide insights on our supporter bases and act as a key point of a contact for staff using databases and other relevant software.

What we\'re looking for:

• Excellent relationship-building and communication skills.
• Good administration skills, including record keeping and database management.
• Ability to plan, prioritise and meet deadlines.
• Confidence in communicating via phone, email and other communication streams.
• Excellent customer service skills.
• Strong IT skills (Microsoft packages).
• Excellent numerical skills.
• Experience using data management tools and techniques including Microsoft Excel. (Individual Giving)
• Good written skills, with the ability to produce engaging and high quality written communication. (High Value Giving)

You will be a proactive, personable, and self-motivated professional who is able to work as part of a team and on your own initiative. You will be driven to achieve deadlines to a high standard with flexibility and adaptability. You will be compassionate, empathetic, and diplomatic. It may be advantageous, but not essential, for you to have experience using Salesforce CRM.

We can offer you:

• 25 days holiday, plus bank holidays
• Salary exchange pension scheme
• Charity sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices

Both roles benefit from working at our purpose-built training centre in the rural countryside of Osgathorpe, Leicestershire with hybrid/flexible working opportunities available. Regular site-based working is essential to undertake key tasks such as printing, banking, and posting. Some travel will be required to support with fundraising events.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please note we may interview candidates during the advertising period; we reserve the right to close this advert before the closing date should we find a suitable candidate before then. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.

First interviews will take place online (via MS Teams).
Second interviews will take place at our National Training Centre, Osgathorpe, Leicestershire.

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

Location: National Training Centre, Osgathorpe, Leicestershire (hybrid)
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: £22,308 - £25,833 per annum (depending on experience)
Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices.

You may also have experience in the following: Database Base Administrator, Data Entry, Fundraising Administrator, Sales Support Administrator, Sales Administration, Office Assistant, Administration Assistant, Charity, Charities, NFP, Not For Profit, etc.

REF-217 230