Data Support Manager Jobs

Job Opportunity: Chief Executive – Home-Start Stroud and Gloucester

Office based (Stonehouse GL10) but some hybrid working

Salary- £40,221 to £43,421 (pro-rata if appropriate) depending on experience

Permanent role - 30 - 37.5 hours (to be discussed at interview stage), over a minimum of 4 days per week

Are you a compassionate, experienced leader with a passion for supporting families?

Home-Start Stroud and Gloucester is looking for a Chief Executive to lead our team and guide our work supporting local families through the challenges of early parenthood. This is an exciting and rewarding opportunity to shape the future of our charity, working closely with our dedicated staff, volunteers, and Board of Trustees to bring our vision to life.

About the Role

As Chief Executive, you’ll be responsible for the day-to-day operations of the charity, ensuring we continue to provide high-quality services to families in need. While the Trustees set the strategic direction, you’ll collaborate with them to turn their plans into action. You’ll manage resources, oversee operations, lead a fantastic team, and represent Home-Start to key supporters and partners in the community. We’re looking for someone who has strong analytical abilities to evaluate service delivery and impact, along with a proven track record in securing and managing funding. You will also need to have excellent team management skills, inspiring and supporting our staff and volunteers to achieve their best.

Key Responsibilities

• Lead and oversee the charity’s day-to-day operations, ensuring our services have a meaningful impact on local families
• Work closely with our Board of Trustees to implement the charity’s strategic goals
• Analyse service delivery, identify opportunities for improvement, and track impact to ensure we’re meeting the needs of families
• Inspire, support, and manage a talented team of staff and volunteers, fostering a positive and effective working environment
• Ensure the charity’s financial sustainability by managing resources effectively and generating sustainable income
• Build and nurture relationships with key stakeholders, funders, and the local community to ensure long-term support
• Lead fundraising efforts, including securing new funding streams, and ensuring efficient use of resources to maximize impact

About You

We’re looking for an experienced leader who is passionate about making a positive difference in the community. You will have:
• Senior leadership experience, ideally in the charity, social care, or voluntary sector
• Strong analytical skills with the ability to evaluate and improve service delivery
• Extensive experience in fundraising, with a proven track record in securing and managing funding
• Excellent team management skills, with the ability to inspire and lead staff and volunteers
• The ability to work collaboratively with a Board of Trustees to deliver on strategy
• Strong operational and financial management experience
• Excellent communication skills and the ability to inspire and engage stakeholders
• A deep commitment to supporting families and communities, with a shared passion for our mission

We welcome people from all backgrounds and are committed to Equality of Opportunity and Diversity. We strive to create an inclusive environment where everyone feels valued and respected. We are also fully committed to safeguarding and promoting the welfare of children and adults and expect all staff and volunteers to share this commitment.

Closing date for applications: 13/01/25

We’d love to hear from you! Join us and be part of a team dedicated to making a real difference in the lives of local families. Together, we can help create a brighter future for those who need it most.

As Operations Director, you will deliver business-critical leadership, ensuring that our internal operations are robust, effective and support our 2025-2035 strategy. From leading on setting strategic budgets and financial reporting, organisational development, performance analysis, infrastructure systems to governance, you’ll provide best-in-class organisational assurance.

As part of our Senior Leadership Team, you’ll be an important part of our strategic planning, collaborating with our other Directors on a cross-functional basis. It’s a wide-ranging role that requires financial acumen, attention to detail, and project management skills.  You’ll use emotional intelligence to manage and inspire colleagues to achieve a high-performance and happy culture. A good grasp of how to navigate organisational and systems change is essential. Your wider professional toolkit – communications, relationship building, self-management, influencing, strategic business planning – must be excellent.

Crucially, you’ll want to be part of a supportive, inclusive and friendly team and contribute to Somerset Community Foundation (SCF) being a great place to work.

About Somerset Community Foundation

We’re a grant-making charity that provides simple, rewarding and impactful ways for donors to make a difference on their doorstep, guided by research and our unrivalled local knowledge, helping to build strong communities where everyone can thrive. We believe that real and lasting change can only be created when we put communities at the heart of that change. Hundreds of communities and thousands of people of all ages benefit from the work we fund, tackling needs and fulfilling their hopes, dreams and ambitions.

We award around £4 million of funding to local groups every year. Our turnover in 2024 was nearly £5 million, and we’re building an endowment, which is currently valued at about £11 million, to ensure we continue to support our communities for generations to come.  We are currently drafting our new, ambitious 10-year strategy that will see us increase our transformational long-term support for local communities facing the greatest challenges.

Our Values

We’re here for everyone: We embed diverse perspectives throughout everything we do and welcome and value the uniqueness in everyone.

We drive equity: We work to better understand the needs, challenges, dreams and aspirations of historically underfunded communities and take positive action to redress the balance.

We act with integrity: We’re transparent about how and why we do things and always do the best we can.

We lead with kindness: We’re supportive, compassionate and respectful to each other and everyone we serve.

We strive to be better: We seek and reflect on feedback and insight, foster collaboration, and share our learnings to get better results.

Key Relationships

· The Operations Director will report to the Chief Executive. 

· The Operations Director will be a member of the Senior Leadership Team (SLT), working alongside the Philanthropy Director and the Programmes Director.

· You will line manage the Senior Finance Manager and the Office and Marketing Administrator.

· The Finance Manager is also part of your team.

· You will provide secretariat support for and report to the Board of Trustees and to the Finance and Governance Committee.

Key Areas of Responsibility 

Finance

• Ensure SCF’s policies, systems and processes support robust and efficient management of our finances.
• Work with the CEO ensure SCF has the financial strategy required to thrive as an organisation, working alongside other members of the SLT on a medium to long term planning horizon for the organisation’s income and expenditure requirements.

•     Project manage the production of annual budget and cashflow forecasts and 3-year business plan forecasts.

• Ensure financial management policies and procedures are in place and that management and annual accounts (including Trustee Annual Report) are produced accurately and on time.
• Work closely with Philanthropy & Marketing and Programmes Teams to ensure the Foundation has accurate up to date financial information.
• Oversee the annual audit process and lead for the Executive on the appointment of auditors as necessary.
• Work with the Senior Finance Manger to keep under review the charity’s payroll, accounts, finance, and other systems to ensure they are fit for purpose and value for money.
• Responsible for overseeing the development and implementation of a procurement and contract management system and ensuring a regular process of review of contracts and licences across all departments.

Governance

• Ensure secretariat support is provided to the Board and Finance & Governance Committee, managing production and distribution of agendas and papers, overseeing the organisation of meeting rooms, and ensuring accurate minutes are taken and produced timely.
• Oversee production, review, and implementation of SCF policies and procedures
• Ensure the Board and subcommittees are appropriately resourced and supported and receive timely and relevant information including inductions for new trustees.
• Support the Board and CEO by coordinating governance effectiveness reviews, including assisting with commissioning and supervision of external consultants.
• Act as Company Secretary, ensuring compliance with statutory and regulatory requirements and ensuring that decisions of the board of directors are implemented.
• Coordinate the production of an annual business plan and report to the Board on its delivery, including the quarterly Performance Report.

Operations, Performance & Quality

•  Manage the recruitment and induction of new staff, liaising with SLT colleagues as necessary
• Responsible for ensuring effective line management processes and practices are in place and followed, and support line managers as necessary
• Responsible for ensuring professional development is prioritised across the organisation
•  Lead on creating a healthy and psychologically safe working environment with a positive culture that promotes staff wellbeing, satisfaction and retention
• Take lead responsibility for the Foundation’s technology systems and processes, including CRM database (Salesforce), use of Artificial Intelligence, MS Office 365, online giving platforms, cyber security, liaising with UKCF and external contractors as necessary.
• Ensure that SCF’s office and other staff support systems are cost-effective and fit for purpose, liaising with and managing external suppliers.
• Act as SCF’s Data Controller and ensure organisational compliance with legislation by undertaking regular reviews of the information held, regularly updating and cleansing paper and electronic information sources accordingly.
• Act as the SCF Health and Safety Officer, including maintaining the Health and Safety register and ensure the Foundation has adequate first aid cover.

 Person Specification - Skills, Knowledge and Experience

Required

· At least 2 years’ experience in a relevant senior management role

· Experience of contributing to senior decision making within an organisation

· Experience of setting and delivering strategies and operational workplans

· Knowledge of setting and managing organisational budgets

· Experience of using CRM systems (preferably Salesforce)

· Experience of leading systems change initiatives

· Excellent emotional intelligence

· Experience of team management and development, including line managing staff

·Knowledge of relevant statutory legislation and regulatory framework, including but not limited to data protection

· Strong written and verbal communications skills

· Strong digital skills and comfortable working with new systems

· Please note that our office is in a rural location and that access to a car and a clean UK driving licence are required.

Desirable

· Experience of Finance Systems (Sage, Xero, etc)

· Experience of procuring services and monitoring contracts to ensure best value for money

· Experience of working within a membership network 

More about working for us

 Diversity, equity and inclusion: Together we’re creating a culture where everyone, from any background, can do their best work and bring their whole self to work. We’re also working to ensure the voices of those we support inform everything we do. We would especially welcome applications from minority ethnic people, people with disabilities, younger people, LGBTQ+ people and people with ‘lived experience’ relevant to our work. 

Flexible working: Our work is really important to us, but so is the rest of your life. We offer flexible working that means you can choose hours that work for you and choose a blend of working in the office, at home, or out and about.

Pension: We’ll match your pension contributions up to 5% to help you save for your future.

Enhanced Family Leave policy: We offer an enhanced family leave policy for all employees, including Enhanced Maternity, Paternity, Shared Parental and Adoption Leave.

Interviews are likely to take place during the week beginning 27 January 2025 in person at our office on the Bath and West Showground.

Are you passionate about empowering young entrepreneurs and driving impactful programme delivery to support young people facing barriers?

Prospectus is delighted to be partnering with our client in the recruitment of a Head of Programmes & Delivery on a full-time, permanent basis. This on-site role is based in Tooting Broadway, London, and offers a salary of £45,000–£50,000.

The organisation is a registered charity providing entrepreneurial support and training to young people aged 16–30 from across London. Operating from Tooting Works—a vibrant business centre and community hub—the charity has been a cornerstone for young entrepreneurs and local businesses for over 30 years. Reporting directly to the CEO, the Head of Programmes & Delivery will lead the strategic development and delivery of interventions, ensuring operational excellence and measurable outcomes across all programmes.

As Head of Programmes & Delivery, you will be responsible for managing the delivery of programmes, workshops, events, and business coaching services, while leading and empowering the delivery team to maintain high standards and achieve KPIs. You will oversee data collection and reporting to assess impact, ensure quality assurance, and maintain safeguarding and risk management processes. Acting as a key member of the Executive Leadership Team, you will contribute to overall strategic objectives, foster positive relationships with funders and stakeholders, and ensure budgets are managed effectively.

To be considered for this position, you will have significant experience in programme delivery, ideally within a charity or nonprofit context, and a proven track record of designing and delivering impactful initiatives for young people. You will bring strong project management and leadership skills, coupled with the ability to build strategic relationships with a diverse range of stakeholders. A deep understanding of the barriers faced by young people from challenging backgrounds is essential, along with excellent communication and organisational skills. Experience with Salesforce and safeguarding qualifications would be advantageous.

This is an exciting opportunity to join an organisation at the forefront of empowering young entrepreneurs and to play a pivotal role in shaping its future impact. Please apply by submitting your CV in Word format (cover letters are not required at this stage). Successful candidates will be contacted and invited to provide a supporting statement.

As a specialist recruitment practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We are invested in supporting you through your application journey.

 Job Title: Fundraising and Events Administrator  (office based/hybrid)

Location: Vincent Square, London

Salary: £28,000 - £30,000

Hours:   35

Contract: Permanent

Overview of the Role:  

We are looking for a Fundraising and Events Administrator to join our supportive and friendly team. The Fundraising and Events Administrator role reports into the Development Events Manager and supports the Events, Fellows (Patrons), Legacy and Individual Giving functions within the Department.

This role is a great introduction to the charitable sector with the opportunity to work across a range of fundraising and events functions and with a variety of donors and stakeholders. As the initial contact for all enquiries coming into the team, you will need excellent interpersonal skills and take pride in delivering a high standard of customer service. You will be proving valuable day-to-day administrative support to the Events, Fellows, Legacy and Individual Giving campaigns, such as weekly lottery and appeals. This includes supporting campaign preparation, reviewing donor data, assisting with performance analysis, and ensuring donations are processed accurately. You will also update records and ensure timely and appropriate acknowledgment, thanking and donor stewardship.

You will be working with the Development Events Manager on the planning, management and delivery of a busy programme of donor events which range from small legacy information events to major donor receptions at the prestigious RHS Chelsea Flower Show. This role will involve travel across our five RHS Gardens and to many of our Shows.

Details of our great benefits can be found here.

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet.

And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference.  Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits.

Safeguarding and Inclusion

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds.

We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact Sharon Ellis@rhs lease ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

Permanent, Full Time

Circa £58,000 plus competitive benefits

Do you want to make a difference?

The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services, by providing support including:

· Helping to reduce social isolation and loneliness among veterans. 

· Supporting ill or injured men and women to have a safe place to call home, a home that meets their specific needs.

· Funding youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.

· Providing grants to help with the cost of living. But this is just a few of the ways we help.

It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most. Join the RAF Family and play your part in making a difference. Every day you will make a difference and play your part in changing the lives of others to help people in the RAF Family get through the toughest of times.

Do you want to play a part in what we do?

A unique opportunity for an experienced communications professional to lead a high-performing multifaceted team to promote and elevate the visibility, awareness and reputation of the RAF Benevolent Fund. You will be a strategic and agile thinker, someone who understands the need to be able to quickly pivot communications as organisational needs require. You will be responsible for developing and delivering the annual communications plan to drive high quality, effective and engaging communications for the charity. Collaborating with colleagues, partners and the RAF Family, you’ll play a key role in driving and embedding our aims, priorities and our values in all communications.

The role is based in our London HQ and currently work a minimum of three days in the office per week. The successful candidate for this role will need to prove they have the right to work in the UK.

To apply, please click on this link to apply through our secure recruitment portal, sending your CV together with a covering letter detailing why you believe you are suitable for this role.

The closing date for applications is Friday 17th November 2024, 5.00pm.  Please note interviews will take place the following week.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

This is an exciting opportunity for a  senior leadership role to develop and implement strategy and programmes to deliver Southwark Vision 2024-35, Christ Centred|Outward Focussed.

This is a role for someone who has a heart to see the Church of England grow and thrive, who is committed to the development of mission and outreach in our churches and who finds joy in seeing congregations welcoming children, young people and families, growing and becoming more diverse in all ways, to represent all the people that we serve. The Diocese is committed to becoming a truly anti-racist organisation and to increasing our diversity at all levels. We especially welcome applications from those with Global Majority Heritage, those with disabilities and other protected characteristics.

The main focus will be delivery of the Diocesan Investment Programme, a nine-year partnership with the Church Commissioners which will invest £29m in projects in the Diocese aligned with the Church Commissioners’ nine year ‘Vision and Strategy’ programme. The role will also oversee the whole range of other centrally funded programmes and projects including Strategic Development Fund, Racial Justice Programme, Net Zero Carbon Programme, Flourish funding, and will provide expertise and input into other areas requiring strategic experience. 

This is the ideal opportunity for someone with experience of implementing complex, high-value programmes in a matrix-management environment, leading teams, managing risks, and reporting to senior individuals, boards and committees.

Whilst this opportunity is available on a part-time basis and we can offer flexibility around how the 21 hours is worked, there may be scope for more than 21 hours, and please contact Nicola Thomas, Diocesan Secretary for a discussion if this is of interest.

Closing date: 27th January 2025

Interview are anticipated to take place in mid-late February

Exciting Opportunity Alert!

Our client is offering an exciting opportunity for a Membership Services Coordinator to join a dynamic Member Services team and deliver exceptional service to valued members and customers! This is your chance to be part of a prestigious membership organisation dedicated to promoting professional excellence across various industries.

Role: Membership Services Coordinator
Organisation Type: Professional Membership Organisation
Salary/Rate: £26,000 per annum
Working Arrangements: Remote/Hybrid
Location: WFH (Initially remote with potential office attendance in London from April)
Employment Type: 5-month fixed-term contract
Working Hours: Full-time

About the role:

As the Membership Services Coordinator, you will play a vital role in providing outstanding customer service and administrative support. Acting as the first point of contact for members, you'll ensure smooth operations during a busy period of annual membership renewals for approximately 10,000 members. This includes assisting members in setting up new accounts, managing repeat communications, and handling enquiries with professionalism and care.

This role is perfect for someone who thrives in a fast-paced, customer-focused environment and enjoys building meaningful relationships.

Main responsibilities of the role include:

• Membership Enquiries: Managing the membership inbox, promptly and professionally responding to emails and calls, and forwarding to appropriate team members where necessary.
• New Member Applications: Assisting the Member Relationship Manager in efficiently processing applications.
• Membership Renewals: Preparing and reconciling data for the annual renewal cycle and assisting in follow-up communications.
• General Support: Providing administrative assistance to the Member Relationship Manager and the wider Member Services team.

To be considered for the role, you will have the following skills, knowledge, and experience:

• Experience in a membership or customer service role.
• Strong administrative skills with the ability to manage competing demands effectively.
• Proficiency in CRM/database systems (Microsoft Dynamics experience is a bonus) and MS Office.
• Exceptional communication skills with a friendly, professional, and proactive approach.
• Excellent organisational and time management skills.
• Ability to work both independently and collaboratively within a team.

How to Apply:

To apply for the Membership Services Coordinator role, please reply and upload your CV quoting reference 81722SOH, and we will provide more information to you. We look forward to recieving your application!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About Mindworks /Surrey Wellbeing Partnership

Mindworks is Surrey’s Children and Young people’s Emotional Wellbeing and Mental Health Service made up of an alliance of organisations working together in partnership.

It includes Surrey & Borders Partnership (SABP) NHS as the lead provider, national charities including Barnardos, National Autistic Society, and local charities who are represented by the ‘Surrey Wellbeing Partnership’. 

There is a range of support, depending on young people’s needs, and the service is underpinned by the THRIVE framework for system change, ensuring shared decision making and need is at the centre.

Job overview

Mindworks is increasingly making user voice and participation more central to everything we do, and a formal strategy is due to be launched in Winter 2024, to build upon the previous work to date and to continue our journey.

To support the exciting launch of this strategy, we are seeking to grow our team responsible for leading its implementation. This role is Mindworks facing, but the role is hosted by Surrey Wellbeing Partnership Charity.

Key responsibilities

-Support the Mindworks User Voice lead with the implementation of the newly launched strategy and action plan, alongside colleagues, young people and families.

-Undertake user voice/feedback insight analysis and recommendations to influence change.

-Provide assistance to our ongoing transformation by providing support to facilitate spaces for children, young people and parents and carers to influence service development decisions, alongside transformation leads.

-Lead on creating content for participation related updates for various internal and external platforms, including feedback loops children, young people and parents and carers.

-Provide support to plan and deliver opportunities for learning and developing participation practice for staff, with Mindworks User Voice lead.

-Connect with the wider Surrey voice and participation landscape to support our evolving joined up approach.

Shortlisting Criteria

There is a job description to consider but the below is what needs to be demonstrated in your application form:

· Level 4 Qualification or above in youth work, education, health or social care or related field (Essential).

· Degree level of equivalent (Desirable).

· Experience in creating inclusive and meaningful spaces for the participation of young people and/or families.

· A good understanding of participation, its principles and a strong belief in the value of working in this way.

· Experience working with young people and their families, ideally those who have experienced mental health challenges.

· Ability to work, and values in working, collaboratively.

· Skills in influencing and driving service changes.

· Strong and flexible communication skills.

Location

Based at home with some occasional travel in the Surrey area for workshops, meetings and participation activities.

Rewards/benefits

· Annual leave 25 days per year April-March for a full-time employee, based on 7 hour day.  Plus public holidays. This is pro rata for part time employees.

· Competitive employee pension scheme – 5% employer contributions.

· Opportunities for CPD.

· Remote working model.

· Supportive and flexible working policy.

· SWP’s benefits are currently being reviewed and further strengthened.

Role:

0.8 wte (Full time is 35 hours).1 year fixed term contract with potential for extension.

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

New Design & Impact Advisor needed for WWF-UK: if you love the detail of supporting teams to design brilliant programmes and then guide their implementation from a monitoring perspective; if you want to support teams working anywhere between Peru and PNG; if you have lots of experience in leading DMEAL approaches; this may be the opportunity for you!

As Design and Impact Adviser you will support colleagues across the organisation in the design and implementation of programmes, projects, campaigns, and fundraising activities. You will advise and coach colleagues in the UK, enabling the application of good practice in developing, monitoring and evaluating campaign, project and programme strategies too. You will also advise strategic leads in the monitoring and reporting of our Strategy as well as respond to requests from Network colleagues for technical support.  Important will be the ability to manage consultancies in order to ensure value for money and effective delivery of products that inform learning.

We’re looking for someone with:

• Hands-on project or programme management expertise.
• Experience of facilitating training and guidance of peers to support teams working on conservation, environmental policy and practice, corporate partnerships, campaigns and communications.
• A background of working within institutional conservation, fundraising or development programmes OR within the corporate, or sustainability consulting sector and/or in lobbying or campaigning.
• A strong understanding of Safeguards in environmental programmes.
• Strong communication and interpersonal skills.
• Degree in environmental, social sciences or relevant disciplines.

Benefits, rewards & location

The salary for this role is £45,000 pro rata: job shares are welcome to apply.We also offer a full benefits and rewards package including:

• Annual leave starting at 26 days a year, rising one day each year to a maximum of 30 days plus bank holidays
• Flexible working options
• 5% employer contribution to pension, increased to 10% with employee contribution.
• Training and development opportunities
• Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win.

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive.

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

• Application closes: COB 12/01/2025
• A short task will be sent to long-listed candidates 14/01/2025 for completion by 19/01/2025
• Shortlisted candidates will be contacted with further information on 21/01/2025
• Interviews will be virtual during the week of 27th January

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Job Title: Counsellor – Adult Domestic & Sexual Abuse

Location: Staffordshire

Contract Duration: Initial contract until March 31st 2026

Salary: £34,834 (FTE) per annum Actual Salary £11,146

Hours of Work: 12 per week

This post is open to women only, under the Equality Act 2010 pursuant to Schedule 9, Part 1.  We value diversity and are committed to ensuring that our organisation is an inclusive place to work. We encourage applications from women from all backgrounds and communities and actively welcome applicants from Black, Asian, or other ethnic minority backgrounds and women with a disability .  

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

About the role

The post-holder will deliver a high-quality counselling service to survivors and victims of domestic and sexual violence (aged 18+) that is trauma-informed, ethical and supports key outcomes.  Supporting the Lead Counsellor and the wider counselling team to develop and maintain a safe, professional and accessible service.

Managing a caseload of clients accessing short to medium term counselling, providing face to face, telephone and online counselling sessions. Where clients are engaged with the criminal justice system ensuring that they are working to Pre-Trail Therapy guidance.

The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and should be committed to equal opportunities. The post holder will work within a multi-agency setting and communicate regularly with other agencies.

This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role.

Tasks and responsibilities

1. CLINICAL

· Assess and support people impacted by abuse and violence in need of therapy by delivering interventions as appropriate and supporting them in the self-management of their recovery.

· Undertake clinical assessments and make decisions on suitability of new referrals, adhering to the service referral protocols, refering unsuitable clients on to the relevant appropriate services or back to the referral agent as necessary, ensuring open communication with the individual throughout.

· Deliver trauma-informed short term counselling over a  8-10 week period with individuals.

· Complete all requirements relating to data collection within the service.

· Ensure that records of all activity are kept up to date for all clients in line with service protocols, best practice and the requirements of relevant statutory agencies records, including using OASIS case management system to report all support activity and monitoring information as required.

· Work closely with other members of the team ensuring onward referrals, or escalations are managed appropriately.

· Assess and integrate issues impacting recovery into therapy to support the individual holistically.

· To attend regular line management, monthly clinical supervision and participate in team meetings and peer review, to ensure safe practice.

· Escalate and safeguard risk where appropriate and respond accordingly and appropriately in relation to the ‘do no harm principal’. This may include referrals to Children Social Care, MARAC or Adults social care as appropriate. Seek advice from a Senior Service Manager in the first instance to consider and support appropriate steps.

· Contribute to the development of service policies, protocols, guidelines and strategies within area of practice as necessary.

· Coordinate and accommodate multiagency working, sharing information pertaining to risk at all times, and with a view to best support the individual throughout their journey, ensuring they are fully informed throughout.

2. PROFESSIONAL

· Ensure the maintenance of standards of practice according to the employer and any regulating counselling bodies (i.e. BACP, UKCP, NCPS) and keep up to date on new recommendations/guidelines set by the department of health (e.g. National Institute for Clinical Excellence, RESPECT).

· Ensure that client confidentiality is protected and advocated for at all times.

· Ensure clear objectives are identified, discussed and reviewed with manager on a regular basis as part of continuing professional development.

· Participate in individual performance review and respond to agreed objectives.

· Attend relevant conferences /workshops in line with identified professional objectives.

· To support, promote and work in accordance with Pathway Project’s aims and objectives.

3. GENERAL

· To maintain up-to-date knowledge of legislation, national and local policies and procedures in relation to Mental Health and Primary Care Services as well as Domestic and Sexual Abuse services.

· All employees have a duty and responsibility for their own health and safety and the health of safety of colleagues, clients and the general public.

All employees have a responsibility and a legal obligation to ensure that information processed for both clients and staff is kept accurate, confidential, secure and in line with the General Data Protection Regulations and Security and Confidentiality Policies.

· It is the responsibility of all staff that they do not abuse their official position for personal gain, to seek advantage of further private business or other interests in the course of their official duties.

Essential

• Recognised qualification in counselling and psychotherapy Level 4 or above
• Evidence of significant post-qualifying continuous professional development
• Membership of BACP
• Eligible for or working towards professional accreditation
• Ability to carry out clinical assessments and provide high quality counselling
• Experience of working with victims of abuse and violence
• Experience of working in a time-limited counselling approach as well as longer term work.
• A good understanding of working within a trauma-informed approach
• Experience of delivering integrative Counselling
• Experience of leading service development
• Ability to assess and support client’s needs and risks including those with complex issues
• Excellent interpersonal skills and ability to maintain clear boundaries
• Strong team working ethos and team management skills
• Ability to communicate effectively with clients, colleagues and management, both verbally and in writing
• Case recording and monitoring skills and ability to interpret data to produce reports
• Good organisational, project management and IT skills
• Ability to work well within a team
• Experience of working under pressure and handling competing demands
• Experience of working independently and managing own workload
• A strong commitment to increase the availability of DA/SV counselling
• Willingness to contribute to the charitable aims of the organisation and profitability

Desirable

• Level 7 in counselling and psychotherapy
• Certificate in counselling supervision
• BACP accreditation
• Experience of group work
• Experience of delivering counselling in the voluntary sector
• Significant experience of working with victims of abuse and violence
• Significant experience of working with different modalities
• Experience of service evaluation, service improvement or contributing to service expansion
• Experience of managing a service as part of a small organisation
• Experience of audit and or research
• Experience with using OASIS

Other information:

Pathway Project is committed to equal opportunities and welcomes diversity across our services. All of our employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate.

We strive to be as inclusive as is possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9.

The role is subject to receiving satisfactory references, Enhanced Disclosure and Barring Service check, plus a probationary period.

How to apply:

Closing date – 5pm Tuesday 14th January

Interview date Wednesday 29th January ( by invitation)

Please send a full CV together with a covering letter indicating why you meet the essential criteria In no more than 2 sides of A4 by email.

The Wave Project is the UK’s leading Surf Therapy charity, a pioneer in using surfing as a form of therapy. As a multi-award-winning charity we pride ourselves on delivering a big impact with a small, committed team of 35 staff and 1,600 wonderful volunteers. In 2024, we supported over 2,500 children and young people to improve their confidence, self-esteem, resilience and social skills. 

The Head of Fundraising is a key member of the charity’s Senior Leadership Team and provides strategic leadership and operational oversight across all fundraising and marketing activities, ensuring sustainable income growth and enhancing The Wave Project’s visibility and impact. The role is critical to fostering a strong supporter base, developing innovative campaigns and cultivating partnerships that align with the charity’s mission of transforming young lives through Surf Therapy.

Head of Fundraising & Partnerships 2024

Body & Soul is a thought leading organisation in frontline health and wellbeing and we are seeking exceptionally passionate and skilled people to lead our Fundraising & Partnerships team.

Body & Soul is a multi-award-winning organisation with a mission is to transform trauma across the life course. Our unique therapeutic and community-based programmes engage thousands of members of all ages in programmes including the RSPH award-winning 'You Are Not Alone' (Suicide Prevention Service), Body & Soul Families (Adoption Support) and Body & Soul HIV Support Programmes for children, young people and families.

Before you go any further…

Body & Soul works with marginalised communities and issues that do not attract mass support, awareness or funding, which is why we are here. It’s not the easy-end of the charity sector and not for faint-hearted. We are all campaigners alongside our formal roles, challenging stigma, racism and power that impacts our community and prevents access to resources that can transform adversity.

There are benefits if working here, but they are not the usual package of remote working, holiday allowance or pension schemes. What we have full access to is a working environment and community where you will be valued, respected and made to feel a part, rather than small cog in a machine. You will have full access to a rich learning culture that enhances our team’s wellbeing and an absolute sense of identity and purpose. You will hear inspiring stories and the people behind them, every single day. Then there’s the food, but we will tell you more about that another time….

At the Heart of the Charity

The work of our organisation is not just about the frontline. We believe Fundraising and Partnerships is part of a crucial operational set-up that is very much at the centre of our work at Body & Soul. Our mission drives us to constantly develop our model and design cutting-edge services for communities whose needs are often unseen or underserviced. We have the vision of health that looks beyond the diagnosis and fully understands the importance of ‘what has happened to people’, not ‘what is wrong with them’.

Fundraising and Partnerships is the pipeline that provides the stability and confidence in our services that our members need so much.

Fundraising works hand in hand with service research, design & development. The Fundraising and Partnerships Manager skillfully translates our model into compelling proposals that communicate a progressive, effective approach to health. The combination of a rich heritage, proven impact, a vibrant brand and a culture of innovation, makes this an incredibly rich environment in which to work.

Qualities

Passion: This role is made for an accomplished professional who is passionate about addressing some of the most marginalised health issues of our time. We want to work with people who are motivated to be part of challenging the conventions of healthcare that exclude minority communities and fail to effectively address the complex roots of so many current health issues. We need open minds and passion for change!

Communication: We also require the communication skills to translate our strong values and philosophy into inspiring and achievable project proposals. You’ll be skilled and experienced in your grant-writing but equally able to translate this into a range of formats to meet your audience.

People-focused: At Body & Soul you need to be drawn towards people. Our community will be your inspiration on a daily basis. If you envisage a department far away from the ‘real work’, you could not be further from the reality here. This role is based amidst the real everyday work. Bringing together impact data for reports is a part of the role, but every day you’ll see evidence around you. Your ability to build relationships with a diverse range of funders will be fundamental to generating financial support in the most challenging of times.

Creativity: the way we see and understand health is unique. The way we think and embrace design, language and authentic compassion are, we believe, rare commodities in the sector. We are always looking to find creative ways to translate this way of working into inspiring proposals with real vision!

Broad shoulders: This job comes with responsibility and challenging targets. Our members have found our services to be both a lifeline and a key to a future very different to the past. It is true to say that they were unable to find this anywhere else. With this responsibility comes the enormous job-satisfaction of securing relationships that can enable us to help thousands more.

Role Description

This role combines expertise in safeguarding with collaboration across communities, clubs, and organisations. Acting as a trusted and proactive safeguarding presence, this role ensures that everyone engaging in physical activity experiences safe, inclusive, and equitable environments. The Safeguarding and Welfare Advisor will play a key role in strengthening existing safeguarding structures while building new opportunities for collaboration and best practice across Staffordshire and Stoke-on-Trent.

Role Outcomes

• Together Active’s programmes are compliant with the latest safeguarding and welfare standards, particularly in relation to inclusivity.
• Increased trust in safeguarding processes among local clubs and organisations delivering physical activity.
• Tangible improvements in safeguarding and welfare standards across Staffordshire and Stoke-on-Trent.

What Does This Mean Day to Day?

• Collaborate with local clubs and organisations to strengthen safeguarding and welfare practices.
• Facilitate connections between community safeguarding officers, National Governing Bodies, and statutory services.
• Deliver training and guidance to Club Welfare Officers to ensure they are confident and well-equipped to fulfil their roles.
• Visit local clubs and events to raise safeguarding awareness among participants, parents/carers, and volunteers.
• Support community organisations in developing and implementing safeguarding action plans.
• Collate examples of learning and best practices to share locally and nationally.
• Promote safeguarding campaigns and initiatives to raise awareness of key welfare issues.

How We Value You

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays, increasing by an additional day per year after two years of continuous employment (up to an additional 5 days).
• Three concessionary days leave over Christmas and New Year (pro rata for part-time staff).
• Death in service scheme up to the value of three times actual salary.
• Wellbeing Grant: £50 voucher per year to spend on health and wellbeing.
• Volunteer day to support an organisation or cause of your choice.
• Up to 8% employer contribution to the pension scheme.
• Reimbursement of the cost of a standard eye test as a user of visual display equipment.
• Access to Cyclescheme.
• Annual CPD courses offered by Staffordshire University.
• Online skills training platform for personal and professional development.
• Access to counselling services.