Data Support Manager Jobs
JOB PURPOSE
We are looking for a maternity cover for our Trust & Foundations Manager role. Passionate about Trust Fundraising at a high level and about UNHCR’s work, this role is involved in the cultivation and stewardship of some our biggest and most established trust and foundation donors.
You will join our small but talented Philanthropy Team supporting on identifying and bringing on board new and prospective trust and foundation supporters, and securing repeat income from key relationships.
You will work closely with the Head of Philanthropy, CEO, trustees and international colleagues to steward and cultivate donor relationships. An experienced fundraiser, you will provide strategic insight into how we grow and improve our programme.
You will be confident in navigating complex environments with multiple stakeholders and in negotiating internally as well as externally. You will enjoy developing strong relationships, have excellent communication and problem-solving skills and will be adept at managing prospect pipelines and crafting compelling donor communications.
This role is also responsible for managing the Senior Trusts and Foundations Officer and will provide support, mentorship and coaching to help the development of this role.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBLITIES
- Manage the Senior Officer working on trusts and foundations.
- Work as part of the Philanthropy Team to develop new opportunities with trusts and foundation donors in line with UK for UNHCR’s fundraising strategy, achieving six figure income targets.
- Support the development and management of a robust prospect pipeline and a calendar of opportunities for grant submissions, engagement, cultivation and stewardship of donors.
- Work with the wider international organisation to identify the most appropriate funding propositions for donors.
- Craft compelling propositions and proposals for trusts and foundation donors and ensure quality and timely reporting on donations made.
- Establish a strategic and tactical response to selected prospects and existing trust and foundation donors in the event of humanitarian emergencies.
- Work independently and with the prospect researcher to gather up-to-date and accurate information on existing and prospective donors.
- Maintain accurate records on Salesforce, for income recording and earmarking.
- Work with the wider team to deliver bespoke trust and foundation activities including virtual and in-person events.
- Help to position and raise awareness of UK for UNHCR’s role among peers, donors and other audiences by participating in sector networks and representing UK for UNHCR at events, as appropriate.
- Work within UK for UNHCR’s due diligence policy and data protection policies and processes.
- Support the Philanthropy team in other activities, as requested.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of working in an income generating capacity within an NGO, INGO or fundraising organisation to identify, approach, secure and steward trusts & foundation gifts at the five, six and seven figure gift level.
- Experience of developing donor care plans and delivering bespoke proposals and communications to generate income.
- Experience of managing a prospect pipeline.
- Experience working on complex proposals involving multiple stakeholders.
Essential Skills/Knowledge
- Confident communicator with the ability to effectively influence internal and external stakeholders.
- Ability to analyse reports and communicate complex themes and subjects in an accessible and compelling manner in writing and verbally.
- Ability to act proactively to identify new prospects and fundraising opportunities.
- Ability to negotiate internally and externally, delivering mutually beneficial outcomes.
- Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
- Good attention to detail, ability to proof-read.
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
- Excellent stakeholder and relationship management skills.
- Proficient in using Word, Excel and PowerPoint.
- Working knowledge of fundraising databases.
Desirable Skills/Experience
- Experience of line management.
- Experience using Salesforce.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Midnight, Monday 20th January 2025.
First-stage interviews: Week commencing Monday 20th January 2025.
Second-stage interviews: TBC
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
The Information and Content Manager plays a crucial role within the Sarcoma UK team, leading this function within the organisation and bringing the ability, expertise and passion to achieve real impact for people affected by sarcoma. Access to high quality information is listed as the top priority for people affected by sarcoma, and therefore we place this work at the heart of our mission at Sarcoma UK.
The Information and Content Manager will be responsible for leading the development, maintenance, and promotion of a comprehensive range of high-quality print resources and digital content for sarcoma patients, their families/carers, healthcare professionals, and the general public. This includes creating new and innovative user-led content as well as reviewing, updating and redeveloping existing materials across various formats such as print publications, digital platforms, videos, and social media
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activites throughout the year
- Interest-free season ticket and bicycle loan
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and Key Responsibilities
1. Content development:
- Work with the Information and Content Officer to research, write, edit and produce new information materials including print publications, web pages, videos, infographics and social media content.
- Work in line with Sarcoma UK’s information production process, including:
- Liaise with clinical experts and lived experience reviewers throughout the content development process
- Maintain formal systems within the information production process in line with the PIF tick quality mark
- Ensure all new content meets clinical standards, brand guidelines, plain English principles, and accessibility requirements.
- Be an advocate for best practice in content design and user experience.
2. Content updates & maintenance:
- Maintain a schedule of review and updates to existing print and digital information resources to ensure accuracy and alignment with the PIF quality mark.
- Manage a comprehensive database to track all information resources and versions, and proactively manage stock levels.
3. Content promotion & distribution:
- Work with colleagues to create promotional content for Sarcoma UK's information resources across multiple channels.
- Utilise social media platforms to extend reach and engagement with target audiences.
- Collaborate with communications and digital teams on content publishing and marketing.
4. Administration & reporting:
- Manage the information and content production process in line with the PIF tick quality mark
- Undertake an annual audit of the performance of our printed information and manage the PIF assessment process
- Monitor and report on the impact of print and digital content to inform continuous improvement
- Manage budgets for content production, ensuring efficient use of resources
- Set and monitor KPIs for information resources, ensuring progress against organisational goals
5. External relationships:
- Work closely with healthcare professionals to ensure expert input and review is integrated into the development of new information and content.
- Work with our involvement network to co-create content and ensure it reflects diverse lived experiences
- Collaborate with external organisations to partner on our information and extend our reach.
6. Innovation and Evaluation:
- Explore new areas for improving and developing digital and print content, including improving web accessibility, incorporating more patient stories, and making our content more visual.
- Explore new models to evaluate impact of our resources on patients, families, carers, and healthcare professionals
- Explore and implement SEO strategies to improve the discoverability of digital content
7. Line Management:
- Provide line management, day-to-day supervision, and support the learning and development of the Information and Content Officer.
8. General:
- Gain and develop knowledge of sarcoma, keeping up to date with developments in the field
- Work collaboratively with teams across the organisation, developing effective working relationships and participating effectively in cross-organisational projects
- Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
- Travel occasionally to meetings and events. Occasional weekend or evening work may also be required and time off in lieu will be given.
- Undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
Do you share our core charity values of Independence, Empowerment, Staff Recognition, Sustainability, Professionalism and Partnership?
Balance is a specialist provider of range of progressive and high-quality services for vulnerable people living in SW and West London.
Our primary purpose is the development of services that support and stregthen the self-confidence, ability and independence of adults living with a learning disability or enduring mental health need. We offer a range of services including supported living as both an outreach and small supported living house service, horticultural therapy and skills training at our Community Garden and Nursery, day opportunities services for people with complex support needs, as wells as employment support services for people with a range of disabilities.
Our staff are experienced, knowledgeable and commitmed to widening the knowledge and experiences of those we support in a positive and inclusive way.
The Role
Our dynamic team supports over 80 adults living within SW London. The role is predominantly lone working in the community, but you will be supported by and part of a large support worker team.
Experience is not required, as full training will be provided. Many of those who work with us have never worked in social care previously.
You will need:
- To be committed to providing high quality support to empower adults with learning disabilities and mental health needs to meet their outcomes, realise their potential and enable their independence.
- To have good communication and engagement skills with all those you meet within your role.
- To engage in monthly supervision and training as required.
- To have competent computer skills and a willingness to develop record keeping skills.
- To be flexible in your working hours - across 7 days a week including evenings.
- To be passionate, resilient, and committed to supporting people.
Our Culture and Values
Our Purpose
The development of services that support the independence of vulnerable people with
learning disabilities and/or enduring mental health needs and the continuing development
of services within South West & West London.
Our Mission
- To support people to live safely and healthily in their own homes
- To provide the tools and opportunities people need to live independently & successfully
- To Ensure people have choice and control over the support they receive
There are six key values underpinning our approach to our work, both for those who use our services, supply them on our behalf or directly as our employees:
- Empowerment – Helping people to have voice
- Partnership – Working effectively with other services
- Sustainability – protecting the future of our work
- Staff Recognition – Valuing each other in our daily work
- Professionalism – Proving a reliable and high-quality service
- Independence – Helping people live the lives they want
Equality, diversity and inclusion policy
As a disabilities charity we take an assertive view on inclusion and diversity. We have worked hard in the last two years to diversify our board, workforce and those accessing our services.
We have increased leadership across the charity that reflects the communities we operate in and that we work with. We have fully revise all operational policy and governance to ensure we are meeting both our legal as well as our own quality standards in terms of inclusion and fairness across our business.
We have been independently audited and quality assured by a number of independent and contracting organisations to ensure we continue to meet those commiemtents. And we review annually through client and staff questionnaires in addition to our values based performance evaluation process how well we are doing against our corporate benchmarks.
Benefits
We offer the following benefits for paid jobs:
Cycle to work scheme
Employee discounts
Staff have access to range of discount schemes including Blue Light Card
Mental wellbeing support
Free access to the charity's employee assitance programme offering a range of talking therapies, mental health support and advice
Season ticket loan
Training opportunities
We provide access and funded support to training both for career development and as part of each specified role
25 days annual leave plus bank holidays and an additional day off for your birthday!
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Role: Warehouse Manager
Salary: £30,000 per annum (gross) FTE
Contract: Fixed term 1 year, 52 weeks per year
Hours: 35 hours per week, core hours 09.30-16.30
Location: Multiple Sites Lewisham & Greenwich
Reports to: Head of Operations
Direct Reports: None
DBS Check: Required
About MammaKind
MammaKind alleviates hardship for mums with young children living in poverty across Greenwich, Lewisham, Bromley, and Bexley. We gather new and pre-loved donations of clothing, toiletries, and equipment, distributing them through a network of over 100 referral partners, including NHS professionals, local councils, and charities. In 2023, we supported 2,677 individuals, including 1,519 children across 917 families with donations valued at £809,854.
Driven by a dedicated group of parent volunteers focused on reducing child poverty, MammaKind envisions a capital where every child has access to the essential items necessary for thriving.
Purpose of Role
Regifting pre-loved and new baby equipment, clothes, and toys to families in poverty is at the heart of what we do.
The warehouse manager plays a pivotal role managing the warehouse and volunteers to streamline the donation process, ensuring safety, compliance, and effective stock management from donation intake to distribution. Working towards our overall organisational goals of supporting as many children as possible.
Key Tasks and Accountabilities
Warehouse management:
· Warehouse layout and organisation, to ensure that the donation and referral process is as efficient as possible.
· Keeping the warehouse clean and tidy and compliant with health & safety legislation.
· Responsible for adherence to agreed Health & Safety policy in the warehouse, including responsibility for volunteer health & safety induction and their safety whilst on site.
· Managing warehouse budget (cleaning, maintenance) and contractor liaison for maintenance issues.
· Responsible for facilities management and one of the designated key holders for the warehouse.
· Expected to be based in the warehouse 5 days per week between 09.30 and 16.30.
Stock management.
· Ownership of the lifecycle of MammaKind’s stock from start to finish.
· Directing strategy for donations and targeted donation drives/providing guidance to social media channels to ensure that we are trying to obtain the goods we need and not those we don’t.
· Managing incoming donations (which arrive in volatile quantities): checking donated equipment. Ensuring the quality and compliance of donations meets MammaKind’s high standard.
· Liaison with Referrals Manager to ensure that warehouse is appropriately stocked for forthcoming referrals.
· Keeping records of stock levels to ensure that stock of particular items does not fall too low or rise too high.
· Buying of stock to replenish essentials (including collection of stock from suppliers), managing to agreed budgets.
· Download and print manuals for items to be sent to clients, creating instructions where no instructions are available online.
- Driving a delivery van to and from multiple sites moving equipment and stock. Unload and loading delivery van, sorting and placing items on to racks, and shelves and using trollies to move kit around.
- On occasion delivering referrals to referral partners and emergency referrals.
Volunteer Management
· Weekly co-ordination of volunteers for warehouse sessions (sorting and creating bundles for clients).
· Planning and organisation of volunteer sessions in terms of task management (to ensure stock levels are optimally maintained).
· Manage volunteers, ensuring they understand tasks, work to the standard of their training and to MammaKind’s standards. Serve as the point of contact for volunteer queries during sessions.
· Manage volunteer drivers with loading and despatch schedules such as arranging collections of donations and refuse centre trips.
· Coordinate with the Referral Manager and Head of Operations to manage stock levels. Using Salesforce data to determine core stock levels.
Operational Support:
· Actively foster an inclusive and supportive workplace culture in line with MammaKind’s values.
· Provide reports of donations to the Head of Operations and collaborate closely to refine and enhance processes as needed.
· Work closely with the Referral Manager & Head of Operations to ensure the smooth running of weekly activities, to ensure any priorities for that week are completed and any outstanding tasks are communicated to the Head of Operations.
· Monthly reporting against budget to Head of Operations.
· Represent MammaKind at community events as needed, including occasional Saturday Big Sorts.
What we are looking for:
· We are looking for a highly motivated person to join our team, someone who has a proven track record of taking ownership
· Excellent at juggling multiple competing tasks and still deliver on time
· A strong eye for detail and a great team member
· Able to work autonomously and manage others but also work as part of an effective team
· A knowledge of and passion for our work
· A passion for tackling child poverty and the role we can play in that
· Honesty, integrity and a strong commitment to our values
Essential
· Warehouse management or logistics management or onsite retail management work experience
· Full driving licence
· Experience of inventory management software and systems
· Microsoft Office 365 skills (Outlook, Excel, Word)
· Excellent communication skills – both written and oral
Desirable but not essential
• Experience of working with volunteers or volunteering
• Experience setting up a warehouse or retail operation
• Experience (direct or indirect) of living in poverty
• Knowledge of Salesforce
What we can offer
· Salary and pension: The salary for this role is £30,000 per annum FTE (gross). If eligible, we will match your contributions by 4% on pensions
· Annual Leave: 25 days plus bank holidays
· Hours of Work: 35 hours per week, with core hours 09.30-16.30
· Location: Between Lewisham and Greenwich site
· Contract: This is a fixed term 12-month contract, starting as soon as possible. You will have a probation period of 3 months
Application Process
All applicants must have the right to work in the UK.
Please note that this position will require a DBS check.
If you need additional support with your application or interview process, then please do let us know what you need and where we can help make this accessible.
To apply, we would like you to complete this online application form by 5pm on 31st January 2025. Here, you’ll be able to attach a CV.
Key dates
· Submission of application: 9am on 31st January 2025
All applications will be assessed on the match to the experience and skills set out here.
· First round interview 11th February 2025
This will be a competency-based interview with two members of the MammaKind team. We will confirm who you’ll be meeting as well as the location when this interview is arranged.
· Second round interview: 24th February 2025
This will be a competency-based interview with two members of the MammaKind team. We will confirm who you’ll be meeting as well as the location when this interview is arranged.
We’re on the lookout for a digitally focused marketing and communications coordinator to join our small but mighty team at JMSU!
As someone who is organised, technically minded, and analytical, you will support the wider M&C team in promoting JMSU’s work to our 27,000-strong student body, playing a crucial role in developing and maintaining our online and digital presence.
A pro at all things website, management systems and data, you will be instrumental in the development and implementation of our year-round digital communications schedule.
Passionate about digital marketing and effective communication in a student-centred environment, your expertise and support will ensure that all our digital channels are accurate, up-to-date, relevant to our audience, and accessible to all.
Armed with enthusiasm and excellent interpersonal and organisational skills, you will play a central role in ensuring the success of the M&C department and the wider organisation.
Empowering students to make positive change for themselves, their peers, their University and society through active participation
The client requests no contact from agencies or media sales.
An exciting opportunity to lead a dedicated team supporting young people to build resilience and thrive. At an exciting time of growth for our charity, we are looking for two enthusiastic and dedicated leaders to manage programmes and daily operations at either our existing Hill House Farm or our newly opening 7th farm at Lower Shockerwick, set in adjacent beautiful woodlands and parkland, supporting the creation of our new ‘Bath hub’. You will play a key role in ensuring our young people have a meaningful, inclusive, and memorable experience with Jamie’s Farm, feeling the positive impact long after their visit.
What is Jamie’s Farm? Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.
Known within the organisation as ‘Team Leader’
More about the role: As Team Leader, you will manage the delivery team at either Hill House or Lower Shockerwick farms, working alongside the Head of Hub to lead an impactful programme. Your responsibilities will include leading up to four visits per month, ensuring the smooth delivery of residential visits, and fostering a culture of empowerment and collaboration within the team. You will help achieve key performance goals including high visitor retention and staff satisfaction rates, while also leading professional development and team-building activities for your team.
You will participate in all aspects of farm life—leading walks, guiding young people through activities like gardening and crafts, and creating meaningful connections during shared meals and evening programmes. You will also serve as the main contact for a set of partner schools, building strong and supportive relationships.
About you: We are looking for an experienced and passionate leader who embodies Jamie’s Farm core values of positivity, passion, generosity, collaboration, and professionalism. You will have experience working in a social work, therapeutic, or educational setting. Prior management experience is preferred, showing your ability to support and motivate teams effectively and you will bring exceptional communication, teamwork, and organisational skills to the role.
You will excel at developing meaningful relationships with diverse individuals and organisations, using positivity and empathy to inspire and motivate others. Your dedication to helping young people thrive, especially those in challenging circumstances, will drive the success of your team and the programme.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
How to Apply: Please apply via the Jamie’s Farm website by clicking on the “Apply” button below. Read through the full recruitment pack and return both a completed application and equal opportunities form to the email address provided. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Are you passionate about creating enriching student experiences and fostering opportunities for growth and connection? If so, this role could be the perfect fit for you!
As the Opportunities & Development Manager, you will lead a team in designing and delivering an inclusive, innovative programme of extracurricular activities. From overseeing sports and societies to managing volunteering initiatives, your work will empower students and student leaders to forge meaningful connections, develop essential skills, and thrive personally and professionally.
You will be an inspiring and experienced leader with a track record of fostering strong, collaborative relationships and achieving impactful results. You will bring exceptional skills in organisational planning, financial and risk management, ensuring that initiatives are effectively designed, executed, and sustained.
If you’re ready to make a meaningful impact on students’ lives and help shape their futures, we’d love to hear from you.
Empowering students to make positive change for themselves, their peers, their University and society through active participation
The client requests no contact from agencies or media sales.
This is a new role at Carers Trust to create a database system and a data culture that underpins our ambitious growth plans.
We are investing in donor acquisition, but also in growing our corporate, major donor and grants’ portfolios and you, as champion for data, will be pivotal in this. Leading and being seen to lead at all levels from day-to-day support to strategic development, you will know the details of how databases work, how great data underpins success and how to create enthusiasm and confidence.
In this role you will:
- Be able to create a vision and a strategy for how data will be used to drive growth in our fundraising. You will be the champion for our database.
- Create both the technical systems and processes, and the culture, that ensure our data quality is high.
- Be experienced in integrating other systems into our database so we can effectively integrate data from external systems such as online giving systems or mass email programmes, for example.
- Deliver a training programme encompassing one to one support, workshops, manuals and other activities.
- Work closely with our finance team to ensure our gifts are reconciled with our accounts.
Download the information attached for more details about the role and the perks of working for Carers Trust.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a dynamic, confident individual with skills and expertise in marketing and communications to take an active and leading role in raising our profile, promoting our services, demonstrating our impact and managing targeted campaigns and initiatives.
You will be a passionate advocate of children’s literacy, with a strong background in digital media, able to create engaging content and communicate effectively and creatively across multiple platforms, telling our stories and demonstrating our impact. You will be experienced in creating, running and evaluating marketing campaigns and initiatives, confident in your own abilities, with a creative flair and eye for opportunity.
You will see first-hand how our projects work and the impact reading for pleasure makes and play a key role in telling our stories and increasing our reach and support.
In return, we offer a varied role in a small friendly team, with an exciting blend of strategy and delivery which you can shape and make your own; a flexible approach; and training and development opportunities.
MAIN RESPONSIBILITIES & DUTIES
MARKETING & DESIGN
- Lead impactful marketing campaigns, from concept to execution, across multiple channels.
- Monitor campaign progress, analyse data, and implement strategies to boost engagement and conversion.
· Manage Google AdWords – develop and optimise our AdWords campaigns.
- Develop innovative approaches to increase brand awareness and support.
- Collaborate with colleagues in Volunteering, Delivery and Fundraising to create integrated campaigns for those areas.
· Work with colleagues to create in-house design elements using Canva and/or InDesign for online and offline documents including - flyers, adverts, reports, Annual Review.
· Draft and coordinate content for, and manage the creation of, a quarterly newsletter to our list of subscribers.
· Act as brand custodian for the charity – ensuring staff and partners are adhering to Brand Guidelines.
COMMUNICATIONS
· Monitor all Marcomms channels including the website for engagement and activity – keeping a record and producing a quarterly report.
· Be responsible for the Charity’s website, working with our external digital partner to maintain and develop content and functionality and improve accessibility and reach.
· Collaborate with our delivery and volunteer team to co-create “on-the- ground” content from our projects each month (images, GIFs, video, copy) for publishing across our social media channels.
· Manage a monthly digital content plan – developing and scheduling content according to key dates in the calendar, posting to relevant channels (additional support of 4 hours per week is provided).
· Be the first port of call for the media, passing calls on to Senior Managers.
HR and Line Management
· This role reports into the Head of Operations as the line manager, but involves some matrix management from the CEO who will provide guidance and support in specific areas.
· The role currently has no direct reports, but includes four hours’ support from an existing member of staff
PERSON SPECIFICATION
Essential Criteria
1. Significant experience of delivering multi-channel marketing campaigns
2. Excellent communication skills with the ability to communicate effectively in writing and in person on a variety of platforms and to a wide range of audiences
3. Experience of social media management, with knowledge of design tools
4. Demonstrable experience of generalist marketing and communications, including digital, written and storytelling
5. Ability to develop engaging supporter journeys that deepen relationships and drive action
6. Effective and willing collaborator, able to work with other colleagues in other teams to achieve shared objectives, and inspire and engage stakeholders
7. Proven design ability, with confident use of design tools such as Canva
8. Able to manage own time and well-being effectively, ensuring targets/objectives are met while work/life balance is effective
9. Ability to see the bigger picture and translate thoughts and ideas into strategic plans
Desirable Criteria
1. Experience/knowledge of the charity sector
2. Familiarity with website functionality and design
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with Ellenor to find their Lottery Manager. This role is 0.8 FTE.
The charity offers a flexible working environment, with hybrid working 1-2 days per week from their office in Gravesend.
The person in this role will strategically lead the Hospice lottery to maximise income through developing new approaches and increasing its profile whilst ensuing full Gambling Commission compliance. The role of the Lottery Manager is twofold – working with agencies and spotting promotional opportunities to acquire and recruit new players, whilst cherishing and valuing those we already have by thanking them and keeping them informed of the difference their support makes.
Key Responsibilities:
• Develop and implement a strategy to ensure long term and sustainable growth of lottery income with support from the Head of Individual Giving.
• Working towards agreed KPIs and income targets for the lottery, by increasing membership and reducing attrition.
• To possess up-to-date and thorough operational familiarity with the Lottery Conditions and Codes of Practice outlined by the Gambling Commission (Gambling Act 2005) and to ensure adherence to these regulations in all work activities.
• To manage the lottery income and expenditure budgets, ensuring all activity meets income targets and expenditure remain on budget.
• Develop our digital presence (website, social media, etc.) to source new acquisition and increase our local community’s awareness of the lottery.
• Be the main contact for the relationship with our canvassing companies, taking responsibility for the recruitment and training canvassers for the lottery, and for ensuring that our 3rd party providers deliver their KPIs in terms of recruitment numbers and attrition levels.
• Be the ‘go to’ person for all lottery fundraising related matters from across the organisation.
• Work closely with the marketing team to contribute to the development of campaigns to increase lottery membership and income.
• Work closely with the Supporter Care team to ensure all lottery communications reflect our brand values and that weekly reports are completed to help the delivery of stewardship plans.
• Work closely with our Retail outlets both in terms of venues for potential members, and to ensure our lottery is promoted to all customers and supporters.
• Deliver the stewardship plan for our lottery players, from the point of sign up, spotting opportunities to retain and develop them further maximising the lifetime value of every supporter.
• Ensure that all communication with lottery supporters is captured through the Fundraising database CRM System (donorflex).
Person Specification:
• Proven, long term track record of delivering successful income generation campaigns and activity in a business or charity – ideally relating to charity lotteries.
• Experience in a target driven environment like fundraising or sales.
• Experience of working with marketing teams and other departments to support objective delivery.
• High level of specialist knowledge and experience in lottery income generating role. (Desirable)
• Strong analytical skills including evidence of data analysis and strategic planning; performance indicator tracking; finance and budget management.
• An understanding of the charity sector or Hospice Care.
• Excellent interpersonal skills and the ability to communicate effectively and passionately – in person, by telephone and in writing.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Clink Charity has been at the forefront of offender rehabilitation since 2010 and has developed award winning training programs which have provided second chances to the most vulnerable in society whilst achieving superb results in rehabilitation and reduction in numbers of reoffending.
The Role:
Reporting to the CEO, the role will be responsible for managing all commercial and business functions for the Charity, (excluding Clink Events, our social enterprise which has its own business development function).
This is a newly appointed position within the management team and is an exciting opportunity for a strong commercial manager who has previous experience managing office infrastructure, bids, contracts, business relationships and funding. It is essential to have strong finance and IT skill, as the role will work closely with Finance and be responsible for running all inhouse IT systems.
The role will be supported with additional resource from our Bids, Grants, Contracts & Tenders Manager, our Data & Analysis Officer and an external Consultant who advises on business development.
Contract: Permanent, Part Time.
Working Hours: Hours 22.5 a week. Office Based. Flexibility to work over 3, 4 or 5 days, but must include Friday as part of the working week.
Location: Bessemer Park, Herne Hill, London. SE24 0HG
Salary: Up to £60,000 per annum Pro Rata, DOE.
Key Responsibilities Include:
Commercial & Business Development:
· Own our commercial relationships with the Ministry of Justice and other major customers.
· Bring in new funders and new contract business from the MOJ, HMPPS, Local Authority Adult Education Providers, and Private Sector companies working in our field.
· Collaborate with our bid and business development team and with our marketing team on fundraising.
· Take the lead on major new grant funding applications.
· Review and develop operational processes to improve performance and maximise growth working closely with the Head of Finance, Director of Operations and MD Clink Events.
· Work together with relevant internal departments to develop accurate and consistent bids.
· Establishing targets for contract income, fundraising and grants, and ensuring the Charity meets them.
Business Management:
· Ensure the smooth running of our Head Office site at Bessemer Park, Herne Hill, London.
· Manage our leases and site infrastructure in Bessemer Park including managing our outsourced IT provider.
· Management of our in-house IT systems contracts relationships (Case Management, Sage, Paperless invoicing).
· Oversee all business accounts and contracts.
· Implement systems and processes to ensure all contracts are managed and renewed including competitive re- tendering as appropriate.
· Managing risk assessments for new initiatives and overseeing the risk register for the Charity.
Experience & Background Required:
We welcome applicants with relevant commercial and contract management experience from the public, private or not for profit sectors. Successful applicants are likely to have had a track record in negotiating public sector contracts and building relationships with commissioners and procurement professionals. Experience in education, training, apprenticeships or justice services would be of particular interest.
It is essential that the role holder is Financially and IT literate, someone who can lead the commercial function, manage our outsourced IT infrastructure providers and provide business leadership to the management of all internal supply contracts.
You will work closely with the Finance team and support the remote working Head of Finance to provide oversight and support to our finance team members based at Head Office.
Personal Attributes:
· Highly financially and IT literate.
· Strong leadership skills to guide and motivate colleagues and teams with the ability to work in virtual team structures.
· Excellent organisational skills to balance and prioritise their workload and meet deadlines.
· Knowledge of project management and risk management.
· Solid financial skills, including some financial/data reporting abilities (There is a Head of Finance who prepares all Board & Management Accounting and a Data Analyst who leads performance reporting).
· Knowledge of relevant legislation & regulations and industry insights/trends.
· Strong strategic and negotiation skills to make sound commercial decisions.
· A compelling and engaging communicator, who is professional and able to influence and present well internally and externally.
· Shows genuine empathy and belief in the values and objectives of The Clink Charity.
Preferred but not essential
Project Management Qualification (Prince 2 or similar)
CIPS (Chartered Institute of Procurement & Supply)
Equality, Diversity and Inclusion are at the heart of our work and The Clink Charity is committed to providing a welcoming and inclusive environment where all individuals feel respected and are able to give of their best. We strive to make our team truly representative of society and are committed to eliminating discrimination and promoting equality and diversity amongst our learners, workforce, trustees and stakeholders
To apply, please follow the link and upload your CV.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MLC are working with a well-known international development charity to recruit their new Interim Financial Planning & Analysis Manager for an 8 month period. A newly created position, the role joins a high performing team, with a clear focus on providing clear financial support and analysis to the global team and country programmes. Reporting to the Director of FP&A, the role has real exposure to the wider business and is a high-profile appointment within the organisation.
Main responsibilities of the role include:
- Provide insightful commentary on both financial and non-financial performance data to help drive better performance across the executive, regional and country teams.
- Lead monthly performance reviews with the executive teams to review and discuss key deliverables and financial metrics.
- Manage, develop and lead a team of two, supporting them with their development to ensure improved output to the wider business, with a particular focus on using PowerBI and Vena.
- Drive the global forecasting and budgeting process, also delivering a consolidated forecast with the FP&A Director to the CFO and COO with a specific focus on risks and opportunities.
The successful candidate will:
- Be a fully qualified accountant ideally with experience within both the not-for-profit and private sectors to bring a rounded perspective to the role.
- Have experience working with PowerBI and be a strong user of analytics software and Excel.
- Demonstrate excellent numerical, analytical and data visualisation skills and be able to utilise these in a new organisation to drive change.
This is an exciting position that provides the opportunity to put your stamp on a newly commissioned role, with a large amount of exposure across a range of key stakeholders in the organisation. For an informal discussion about your job search or for more information on this role, please contact Jamie Elliott at MLC Partners.
In this role you will:
The Stewardship Manager will be a key strategic leader within Carers Trust's Income Generation and Engagement Directorate who will create, implement and manage a comprehensive stewardship programme that illustrates to supporters the impact of their giving and involvement.
The Stewardship Manager will be responsible for ensuring an exceptional donor experience, fostering long-term relationships and maximizing the retention and growth of income from individuals, trusts, and corporate donors. Working closely with all of our donor leads, they will develop an overall stewardship vision and oversee the planning and implementation of our supporter relations programmes for each audience.
Alongside our Database Manager, the Stewardship Manager will also ensure compliance with regulations, full documentation of communications and relationship milestones, and create a robust monitoring architecture for evaluating and reporting progress.
Our ideal candidate:
- Proven experience in donor stewardship, relationship management or customer experience in the charity or nonprofit sector
- Strong communication skills, with the ability to write and design engaging and persuasive content
- Excellent interpersonal skills, with the ability to build relationships at all levels
- Strategic thinking capacity, with experience designing and implementing stewardship plans
- Proficiency in using CRM systems for donor management and reporting
- Knowledge of fundraising principles and donor motivations
- Understanding of GDPR and its implications for donor communications
- High level organisational skills with strong attention to detail
- Empathy and a genuine commitment to the charity's mission
- A proactive approach to problem-solving, showcasing creative thinking
- Flexibility to attend occasional out of hours events and meetings
Download the attachments to find our more about the role and working for Carers Trust.
The client requests no contact from agencies or media sales.
Job title: Senior Research and Evidence Manager
Based at: 5.7 The Loom, 14 Gower’s Walk, London, E1 8PY
(Hybrid working)
Salary: £50,152 per year
Contract: 35 hours per week, Fixed Term contract for 18 months
Fairtrade Foundation are recruiting for a Senior Research and Evidence Manager in our Evidence and Insights team to deliver business critical and bespoke research, monitoring and data services for our partners to demonstrate the impact of Fairtrade’s work. You will have an important role in the team in an exciting year of work on one of Fairtrade’s key commodities to deliver new research, evidence and insights across a number of supply chain topics.
We are looking for someone with a passion for research and evaluation to support strategic workstreams with an evidence-based and learning approach. You will provide a critical analytical role to advise teams to co-design work based on outcomes and impact, and facilitate active learning exchange across workstreams. You will have experience of designing research and data collection that supports pilot projects and new solutions, and strong technical knowledge in research and reporting methodologies.
Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers and workers around the world. Globally, across all Fairtrade members, we share a vision of a world in which all farmers and workers can enjoy secure and sustainable livelihoods, fulfil their potential and decide on their future. To achieve this we connect disadvantaged farmers and workers with consumers, promote fairer trading conditions, and empower farmers and workers to combat poverty, strengthen their position and take more control of their lives.
Fairtrade is a global movement with a strong and active presence in the UK, represented by the Fairtrade Foundation. Farmers and workers have a strong voice at every level of Fairtrade, from how they invest in and run their local organisations to having an equal say in Fairtrade’s global decision-making.
We are seeking passionate and enthusiastic candidates who share our vision for a better world, if that sounds like you, then come and join our movement for change.
At Fairtrade we are committed to the safeguarding and protection of children & vulnerable adults in our work. We will do everything possible to ensure that only those who are suitable to work within this environment are recruited to work for us. Therefore for this specific role a Basic DBS check will be needed as part of an offer of employment.
The Fairtrade Foundation is an equal opportunities employer, offers flexible working and welcomes applications from all sections of the community.
We particularly welcome applications from candidates with ethnically diverse backgrounds, LGBTQ+ candidates and from candidates with disabilities, because we would like to increase the representation of these groups at this level. We want to do this because we know greater diversity will lead to greater results for producers and farmers around the world.
Closing date: 12pm Monday 20 January
Interviews will take place Monday 27 January
Contract: Fixed term contract for 18 months
The client requests no contact from agencies or media sales.
Purpose of the post
HDR UK and the BHF Data Science Centre are committed to meaningful involvement and engagement where patients and the public are actively involved in shaping our work and decision-making. Reporting to the Centre’s Operations Director, this is a pivotal role that will be integral to ensuring the patient and public voice is embedded in our work at all stages.
You will work closely with public members, research and NHS communities, internal colleagues, charity partners, and funders to develop and implement plans for PPIE activity across all of our key areas of interest, in addition to the governance of the Centre.
This is an exciting opportunity for someone who has a passion for meaningful involvement and engagement of patients and the public, to shape and influence our work on the safe, ethical and scientifically robust use of data for research into the causes, prevention and treatment of all diseases of the heart and circulation.
The successful candidate will have a track record in working with individuals, groups and communities and have the ability to communicate complex information in clear, engaging ways. The post holder will have excellent influencing and negotiation skills, experience of working on complex projects with multiple partners and be comfortable with working at pace. Patient and public involvement and engagement in data-driven research is a growing field. The successful candidate will show a willingness and experience of developing and delivering innovative approaches to involvement where previously opportunities may not have been obvious.
Main responsibilities
Embedding PPIE in our work
- Lead on the delivery of the PPIE strategy for the BHF Data Science Centre, with oversight from the Operations Director, incorporating regular (e.g. annual) reviews and updates of the strategy.
- Lead and facilitate meetings with public contributors to integrate meaningful PPIE throughout all aspects of our work.
- Undertake and manage specific involvement and engagement activities, including but not limited to focus groups, engagement events, developing and undertaking surveys, supporting the writing of plain English summaries of projects and their outputs. In collaboration with senior colleagues, support involvement of patients and the public in the governance of our work.
- Review and provide advice on PPIE elements of research applications ensuring adequate PPIE is incorporated and provide advice where needed to researchers.
- Develop methods to expand reach and ensure diversity of perspectives and work with the HDR UK PPIE team to grow involvement of currently underrepresented and underserved groups in health data science.
- Build and manage relationships with colleagues within the BHF Data Science Centre, working collaboratively to support and manage involvement and engagement across all areas of work.
- Work closely with the internal communications colleagues to create and disseminate engaging content (e.g. news stories on outputs and impact, videos, infographics, case studies) on our work and involvement and engagement activities using a variety of communication tools.
- Horizon scan and liaise with colleagues across the BHF Data Science Centre and HDR UK for opportunities to increase visibility of the institute’s engagement and involvement impact, i.e. through conferences, festivals, journals and other publications.
Developing PPIE best practice and collaborative working
- Incorporate best practice in our work, learning from examples of successful patient and public engagement that could influence our work
- Provide briefings for colleagues to share best practice and examples of successful patient and public engagement
- Collaborate with PPIE colleagues to coordinate public outreach initiatives and other events, ensuring that stakeholders are afforded opportunities to contribute their input and provide feedback. Establish effective working relationships and ‘ways of working’ with strategic partners to maximise opportunities for collaboration in patient and public involvement and engagement.
- Act as an internal and external ambassador for public, patient and practitioner engagement and involvement.
- Monitor and report on performance of PPIE across the Centre, make effective use of digital approaches to maximize the ability to collaborate, communicate and continuously learn.
Supporting PPIE members
- Be the point-of-contact for all BHF Data Science Centre public contributors, ensuring they are kept updated, receive all information in a timely manner and that any issues are dealt with in a sensitive manner.
- Lead on the recruitment of new public contributors as required. Adapt, develop and provide training for public contributors where necessary identifying training requirements as needed.
- Working with BHF Data Science Centre colleagues, maintain patient and public contact lists in Hubspot (CRM).
Knowledge, Skills, and Experience
Experience
- Experience of working with patients, carers and members of the public with diverse interests.
- Experience of running patient/public involvement activities and evaluating these activities, strategies and methodologies, preferably in a research environment
- Experience of promoting the need and value of engagement and involvement to a wide range of stakeholders and acting as an advocate
- Experience of writing / developing content for public and research audiences and delivering presentations
- Experience of demonstrating an understanding of health research and the needs of patients and the public
- Planning and organisational expertise with a proven track record of delivering challenging projects with multiple partners to deadlines
- Experience of organising and facilitating a range of events and meetings including: event preparation, chairing of meetings, delivering presentations, use of tools to gather views and feedback, follow-up communications and evaluation
- An understanding of the public sensitivities of using health data for research
- Educated to degree level or equivalent
Skills
- Excellent planning and organisational skills, with the ability to manage complex and multiple areas of work with competing priorities in a fast-paced environment.
- Excellent people and interpersonal skills to build collaborative partnerships across diverse groups and the ability to handle sensitive issues positively.
- Excellent written and verbal communication skills with the ability to communicate effectively and confidently with different groups of stakeholders and people at all levels.
- Evidence of ability to meet tight and challenging deadlines using a flexible and adaptable approach
- Good influencing and coaching skills.
- Able to grasp the complexity of work across HDR UK and process complex scientific information to communicate it in a way that is clear, engaging and inspires the public to get involved.
- Strong analytic skills with the ability to frame problems and solutions in a logical manner.
- Ability to work autonomously and make decisions without supervision.
- Ability to work collaboratively and as part of a multi-disciplinary team.
Please note, as we are a UK-based organisation, applicants must be living in, and eligible to work in, the UK. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The client requests no contact from agencies or media sales.