Data Support Manager Jobs

Closing date: Tuesday 14th January 2025 at 9am

38 Degrees is undertaking a bold digital transformation of our product estate in order to affirm our position as a leader in the digital campaigning world. Over the next 18 months and beyond, we will be running parallel workstreams where we maintain our current in-house toolsets alongside delivering a transformation project working with some world class technology providers. 

This is a really exciting time to be joining us as we move forward with our desire to extend the range, nature and quality of the digital experiences we provide our supporters. We are seeking a dynamic and experienced technology thought leader to work with our Technology Director on a range of initiatives; overseeing day-to-day technology operations, managing aspects of our digital transformation, spearheading new product design efforts, and managing supplier relationships. 

Your background and experience

We want to work with someone with a proven record of getting things done, and done well, in cognitively challenging technology environments. You’ll be someone who has set vision, influenced strategy and led people to successful outcomes. You’ll have excellent knowledge of today’s technology and a palpable curiosity around the technology of tomorrow.

Your key responsibilities will include:

• Leading two concurrent workstreams

  • Direct project delivery across CRM, Call To Action and Analytics transformation projects

  • Maintaining the quality and stability of our current technologies

• Working with a range of internal staff to sustainably manage and deliver change and development requests

• Managing contractor relationships and deliverables

• Overseeing data architecture, migration and the integration workstreams of our new estate

• Ensuring technical governance and risk management

The skills you’ll need will include:

• Proven enterprise CRM implementation experience

• Strong vendor and contractor management capabilities

• Data migration and integration project expertise

• Budget control for complex projects

• Technical, and non technical, project governance knowledge

• Stakeholder management at senior levels

You’ll likely have:

• 5+ years of managing and working within complex technology programmes

• CRM platform implementation experience

• Worked in data transformation project delivery

• Multi-vendor technology integration experience

• Managed and co-ordinated contractor teams

• Overseen risk and compliance management in technology contexts

And the following would be nice to have but are not essential:

• Knowledge of the following applications; Salesforce, Tableau, API integration platforms like Mulesoft and CTA tools like Action Kit, Engaging Networks, Movement Industries etc.

• Agile delivery methodologies

• Change management expertise

• Non-profit sector experience

And finally - you’ll need a passion for being part of our mission to make the country a fairer, more respectful, more sustainable place, and a hunger to give our supporters the power to help make that happen.

About us
38 Degrees is one of the UK's biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here 

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun. We regularly enjoy team away days and social hours. 

Benefits include: 

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.
 

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practices, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks

• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom. 

• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one

• If there anything else you’re concerned about or think we could provide, please let us know. 

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Select an application you regularly use and describe three key design features that enhance its user experience. What considerations do you think influenced these design choices?

2. Please outline a challenging technology project you have led, describing the primary obstacle encountered and your solution.

3. Describe an approach to migrating data and users from multiple systems to a new CRM platform while maintaining business operations.

4. Explain your methodology for managing contractor teams to ensure successful delivery of complex technology projects within time, quality and budget parameters.

Corporate Partnerships Development Lead (18 month FTC)

We are looking for a highly motivated Corporate Partnerships Development Lead to play a key role in leading the new business approach for a successful healthcare charity.

Job title: Corporate Partnerships Development Lead

Location: Remote (flexible within the UK)
Hours: Full-time or Part-time hours considered
Contract: Fixed-term (18 months)
Salary: circa £50,000 (pro-rata)

The role:

This dynamic healthcare charity is poised to make a significant impact through corporate partnerships by expanding into new sectors and markets. They are seeking to forge innovative partnerships that align with their vision and values. This is an exciting opportunity to join a small, ambitious team with bold plans for income growth in the coming years. The key challenge is to seize this moment and drive the development of a new business pipeline, fully leveraging the charity’s assets and potential.

About you:

As the Corporate Partnerships Development Lead, you will drive our efforts to form high-value corporate partnerships across a range of sectors. This is an exciting opportunity to build relationships with businesses that align with the charities vision, from the pharmaceutical industry to the growing wellness and ageing markets. Your focus will be on creating new business opportunities that resonate with the charities mission and developing partnerships that support both their work and the business objectives of their partners.

Key Responsibilities:

• Develop and manage a pipeline of corporate partnership prospects, focusing on securing multi-year, high-value commitments.
• Collaborate with internal teams to create compelling partnership proposals.
• Leverage the charities public campaigns and networks to grow business relationships.
• Create engagement opportunities through a mix of events and activities that showcase the impact of our work.
• Pitch, present, and secure corporate partnerships in sectors such as health, wellness, and pharmaceuticals.
• Maintain partnership data and track progress using CRM tools.
• Actively network and represent the organisation at industry events.

Essential skills:

• Proven experience in a corporate partnerships or new business role, ideally within the charity or health sector.
• Track record of securing partnerships worth £50k+.
• Strong communication, presentation, and proposal writing skills.
• Ability to develop and manage a pipeline of partnership opportunities.
• Strategic thinker with the ability to work independently and as part of a team.
• Flexibility to travel within the UK for partner meetings as needed.

Desirable Skills:

• Experience or knowledge of the pharmaceutical sector and its regulations.
• Established network of potential corporate partners.
• Experience with CRM tools such as Microsoft Dynamics.

Other roles you may have experience with could include: Corporate Partnerships Manager, Business Development Lead, Head of Corporate Partnerships, Corporate Relations Manager, Strategic Partnerships Manager, Corporate Fundraising Lead, Director of Corporate Alliances, Corporate Engagement Manager, Corporate Development Manager, Partnerships and Business Development Lead, Corporate Sponsorship Manager, Business Partnerships Lead, Corporate Giving Manager, Senior Corporate Partnerships Executive, Corporate Partnerships and Strategy Lead. #INDNFP

Coeliac UK currently has an exciting opportunity for a Regular Giving Coordinator, to join our team hybrid working, including on site at Coeliac UK Head Office, High Wycombe. You will join us on a full time basis. In return you will receive a competitive salary of £28,305 per annum.

Coeliac UK represents over 60,000 members providing information and support to those affected by coeliac disease or following a gluten free diet. We also campaign on behalf of all those living with coeliac disease and undertake research into the causes of the disease.

The Regular Giving Coordinator role:

The fundraising team at Coeliac UK plays a crucial role in raising funds to support the charity’s work. This is a new position within the team, ideal for someone who is passionate about delivering an outstanding supporter experience, is organised, and enjoys working with data. The focus will be on managing and growing our regular giving programme, ensuring a positive experience for existing donors and attracting new supporters.

Working closely with the Head of Fundraising, you will be responsible for increasing the number of regular donors, maintaining and upgrading relationships with existing supporters, and contributing to Coeliac UK’s overall fundraising goals.

Key responsibilities of the Regular Giving Coordinator:

• Coordinate the regular giving programme, ensuring smooth processes for donor sign-ups, payments, and communications.
• Develop and deliver plans to increase the number of regular donors and meet fundraising goals.
• Collaborate with the Individual Giving Manager on producing supporter newsletters, ensuring regular givers are appropriately thanked.
• Build and maintain positive relationships with regular donors through personal communication and care.
• Ensure consistent and thorough record-keeping for supporters using the charity’s CRM system, in line with fundraising guidelines, GDPR, and Gift Aid requirements.
• Ensure all regular giving income (including Direct Debits, Standing Orders, Recurring Credit Cards, and Payroll Giving) is processed correctly and promptly for accurate financial reporting and supporter stewardship.
• Assist the Fundraising team with supporter care tasks, including responding to telephone, post, and email inquiries, processing donations, handling merchandise, and supporting appeals.
• Provide regular updates to the Head of Fundraising and Director of Fundraising on progress towards financial targets, marketing plans, and other KPIs.
• Work with other teams, including fundraising, membership, marketing, and finance, to support and enhance the regular giving programme.
• Occasionally attend events at evenings and weekends if required

Knowledge, Skills and Experience required for the Regular Giving Coordinator:

• Passion for Coeliac UK’s mission to fight for everyone with coeliac disease.
• Strong knowledge and passion for building excellent supporter/customer relationships.
• Knowledge and experience of working with a Customer Relationship Management (CRM) system.
• Ability to use data to inform decisions.
• Understanding of regular giving and fundraising practices.
• Highly organised with strong time management and prioritisation skills.
• Experience of managing projects.
• Excellent communication skills, both in person, over the phone, and in writing.

If you would like to be considered as our Regular Giving Coordinator, please apply now with your CV and cover letter. For your application to be considered, please combine your covering letter and CV into a single document for uploading purposes. We’d love to hear from you!

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Communications Officer plays a key role in executing the organisation’s communication strategy. This role involves creating and managing content for various platforms, supporting media relations, and contributing to the overall communication campaigns and public relations efforts. The Communications Officer will work closely with other team members and the marketing team to ensure that all communication activities are aligned with the organisation’s strategic goals and effectively engage target audiences.

About the Role:

1. Create engaging content for the organisation’s communication platforms ensuring that all content aligns with the organisation’s messaging and brand guidelines.
2. Collaborate with the marketing team to engage followers and improve reach.
3. Manage the collation, storage and dissemination of the organisation’s digital archives in line with established guidelines and operational requirements.
4. Prepare stakeholder media summaries and reports on the organisation’s media coverage and its key issues.
5. Maintain a database of media contacts that can be used to strengthen stakeholder management.
6. Report on the performance of communication activities using data and insights to inform future communication strategies and activities.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Communications, Journalism, Marketing, Public Relations, or a related field.
2. An understanding and awareness of the value of social media and their fundraising potential.
3. Experience in content creation, social media management, and media relations.
4. Strong writing, editing, and proofreading skills, with the ability to create content for different platforms and audiences.
5. Proficiency in social media platforms, content management systems, and graphic design tools.
6. Detail-oriented and organised, with the ability to manage multiple projects simultaneously.

Why you should apply:

Join Muslim Aid as a Communications Officer and play a pivotal role in shaping our communication strategy. This is an exciting opportunity to create and manage impactful content across various platforms, support media relations, and contribute to meaningful communication campaigns that align with the organisation’s strategic goals. Apply now to bring your creativity and expertise to a role where your contributions will have a tangible impact on communities around the world.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

About Feeding Families

Feeding Families is an award winning pioneering charity at the forefront of tackling food insecurity across the North East. We are not a traditional food bank, but instead offer a unique and compassionate solution to those who face barriers to accessing conventional food provision. Our services cater to individuals who struggle with mental and physical health issues, live in rural areas, have working hours that conflict with food bank opening times, or have exhausted their food bank entitlements but are still in need.

Operating from two centres in Blaydon and Sedgefield, we provide food assistance to individuals and families across the entire North East through a network of partner organisations, including schools, charities, and community groups. By minimising administrative burden and streamlining food distribution, we help our partners to focus on delivering support where it’s needed most.

The Role

Feeding Families is seeking a dynamic, experienced, and passionate Income Generation Lead to drive forward our fundraising, marketing, and income generation strategies. This pivotal role will focus on growing sustainable income streams, building lasting relationships with stakeholders, and leading the development of our fundraising and communications efforts. You’ll work alongside the CEO, trustees, and a dedicated team to ensure our mission of alleviating food poverty reaches even more people in need.

Key Responsibilities

Strategic Leadership

• Lead the development and implementation of a comprehensive fundraising and marketing strategy, aligned with Feeding Families' vision and goals.
• Collaborate with the CEO and trustees to ensure fundraising initiatives align with the charity’s broader strategic priorities.
• Contribute to organisational policy and strategic decision-making as part of the senior leadership team.

Stakeholder Engagement & Relationship Building

• Cultivate and maintain strong relationships with key stakeholders, including major donors, corporate partners, community supporters, trustees, and volunteers.
• Represent Feeding Families at public events, delivering impactful speeches to inspire and engage diverse audiences. 
• Craft compelling narratives and case studies that showcase the charity’s work and impact, ensuring donor engagement and retention. 

Team Leadership & Development

• Lead, inspire, and manage the Fundraising & Communications team, promoting a collaborative and inclusive working environment.
• Provide mentorship and support to team members, fostering their professional development and empowering them to meet their objectives.
• Ensure effective internal communication and teamwork across all departments.

Income Generation & Fundraising

• Drive the growth of high-value income streams, including major donors, corporate partnerships, individual giving, community fundraising, and events.
• Have a strong track record of success in writing funding bids to trusts and foundations.
• Develop a strategic events plan that engages diverse audiences and maximises impact, without diluting key relationships.
• Identify and secure sustainable funding through targeted applications, tailored corporate proposals, and joint fundraising initiatives.
• Lead the development of ‘foodraising’ initiatives, turning food donations into a creative and effective fundraising mechanism.
• Improve donor stewardship strategies, ensuring an exceptional experience for new and existing supporters.

Marketing & Communications

• Oversee the development of marketing materials and digital content that effectively communicate Feeding Families' mission, impact, and goals.
• Manage and optimise Feeding Families’ digital platforms—website, social media, and email—ensuring consistent and engaging content.
• Build and maintain relationships with media partners, ensuring the charity’s stories and successes reach the wider public.
• Analyse market trends and performance metrics to continuously enhance Feeding Families' public profile and fundraising efforts.

Food Provision Development

• Oversee in-depth research into food poverty trends to refine and target our food provision efforts effectively.
• Lead and deliver impactful seasonal initiatives, such as Christmas food support programs, maximising reach and impact.
• Collaborate with partners to identify opportunities for joint funding applications and community-based solutions to food insecurity.
• Oversee and streamline referral systems, ensuring they are compassionate, efficient, and responsive to community needs.

Operational Excellence

• Ensure compliance with fundraising regulations, data protection laws, and ethical standards in all fundraising activities.
• Leverage CRM systems to effectively track and report on donor engagement, fundraising progress, and income.
• Work with the CEO and finance team to monitor fundraising budgets and ensure transparent and accountable allocation of donations.

About You

We’re looking for a results-driven, empathetic leader who thrives in a fast-paced, dynamic environment. You will bring:

• Proven experience and results in fundraising, income generation, and marketing within the charity sector (3 years min), ideally with a focus on food insecurity or community-based services.
• Strong leadership skills, with the ability to inspire and manage a team to achieve ambitious goals.
• People skills, to build cohesion with the team and beyond with wider staff and volunteers.
• Excellent communication skills, with the ability to develop and deliver compelling stories to a wide range of audiences.
• A strategic thinker with experience in developing and executing multi-channel fundraising campaigns.
• A passion for social impact and the drive to make a lasting difference in the lives of those experiencing food poverty.
• Experience with CRM systems and data management to drive effective donor engagement and maximise fundraising opportunities.
• Holding a driving licence and with own transport to be able to meet the travel requirements essential to the post, including between the Charity’s centres and partner locations across the North East.

Why Join Us?

At Feeding Families, we believe in a compassionate and practical approach to solving food insecurity. You’ll play a key role in driving our mission forward, ensuring we can continue to help thousands of families and individuals in need across the North East. In return, you’ll benefit from:

• A collaborative and supportive working environment.
• The opportunity to make a direct impact on a vital cause.
• Competitive salary and benefits.
• Flexible working options. If you are passionate about using your skills to make a real difference in the fight against food poverty, we’d love to hear from you. 

About Us

Hibiscus Initiatives is a passionate, women-centred organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the criminal justice and immigration systems. As an organisation, we have distinct expertise in working with marginalised migrant women in prison and in the community, and with detainees from all genders in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives - particularly those who have experienced prisons, international and community resettlement and trafficking. 

We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices so their experience is recognised by those making policy decisions.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles. 

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010]

About the Role

We are now recruiting for a dedicated Through-the-Gate Project Worker to join our Criminal Justice and Detention Services team. This role will provide specialist support to migrant women being released from prison or detention into the London area and beyond.

The Through-the-Gate Project Worker will act as the main point of contact for referrals for women being released from prison or immigration removal centres. The role will involve managing a caseload of up to 15 migrant women who are in contact with the criminal justice system and / or under immigration restrictions, helping them to prepare for release and supporting them to resettle in the community afterwards.

The successful candidate will be responsible for developing and maintaining effective working relationships with statutory, partner and other voluntary organisations to maximise provision of support for women being released from prison/detention. The post-holder will also work as part of Hibiscus’ Safe Homes for Migrant Women project team, to improve provision of safe and secure housing for Black and minoritised migrant women.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised. The post holder will be subject to checks by the Disclosure and Barring Service and HMPPS security vetting]

Salary 
£26,500 - £31,000*

*Starting salary negotiable up to the mid-point of the band, depending on experience

Team
Criminal Justice and Detention Services

Duration
Fixed term contract to March 2026 (with potential to extend)  

Hours
Full-time (35 hours per week)

Location
Hibiscus Head Office, London with frequent travel to and work from prisons and detention centres

About You

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration and/or the criminal justice system.

The successful candidate will have significant experience working directly with women affected by the criminal justice system, the immigration system, or violence against women and girls. Experience working in a prison or detention setting would be an advantage.

They will be able to demonstrate trauma-informed, gender-responsive practice and maintain clear boundaries with clients; managing challenging behaviour with empathy. The successful candidate will have experience of working in partnership with statutory and non-statutory organisations, and proven ability to engage and influence a range of stakeholders.

They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas; criminal justice, immigration and migrants’ rights, racial justice, and/or VAWG and gender justice.

Are you passionate about global health & have experience in growing partnerships? Do you have an eye for detail? Then this role could be for you.

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest. 

In the last 3 years IHP's income of over £5.8m enabled us to reach over 54 million patients in more than 25 countries across the world. This income came from a range of sources including institutional donors, corporate grants (mainly healthcare companies who also donate medicines and healthcare supplies), trusts and foundations, partner NGOs, and individuals. 

To support our continued growth, we are looking to appoint an experienced (min 4 years), dynamic Senior Programme Funding Officer with a track record of managing and growing partnerships and income. We need someone who can speak the language of development, build our internal capacity and bring their technical expertise. This is a new role and so you have an opportunity to make a real impact.

This is an exciting time to join the organisation as we recently celebrated our 20th Anniversary year and look to a future of growth and building on our past achievements. 

About the role

You will build on our current funding relationships and will specifically drive forward our institutional fundraising to meet agreed income targets. That means bringing your experience in the sector to relationship building, technical grant applications and contract management.  You will guide and oversee bid development and ensure we have a strong case for support for IHP Programmes.  These include a range of therapy areas such as cancer, mental health and deworming, as well as our humanitarian response (eg Gaza and Sudan).  You will manage existing relationships including trusts and foundations and NGO partners and be part of the Fundraising Team's approach to all donors, including corporates and individuals.

Person Specification 

Knowledge and Experience 

• Institutional or Statutory Funding experience for an international development organisation
• Track record of bringing in five/six figure grants
• Experience of supporting the development of fundraising strategies
• Strong supporter relationship management 
• Educated to degree level or equivalent by experience or training
• Knowledge of international development and/or global health issues (Desirable)
• Experience of analysing complex financial and programme data
• Understanding of GDPR and other regulatory requirements linked to fundraising 
• Previous use of fundraising CRM's
• Excellent 

Skills and Attributes 

• Excellent written and verbal communications skills
• Great networking skills and ability to confidently present your case
• Strong attention to detail 
• Excellent research skills with an eye to identify opportunities and translate concepts into effective action plans 
• Strong interpersonal skills and committed to the development of others
• Exceptional reporting writing and proposal development capability
• Mindset and ability to be flexible as part of a small team
• Self motivated and results-oriented with a commitment to meeting and exceeding fundraising targets
• Financial acumen for budget management and financial reporting
• Able to work collaboratively with others across the organisation
• Committed to IHP’s Christian Ethos

See the Person Specification and Job Description for more detail. 

IHP is an Equal Opportunities Employer. Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.Applicants must have the right to work in the UK.

We offer excellent benefits including a company pension scheme, employee wellbeing and benefits support, training, development and a generous holiday entitlement. We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A recent starter has described IHP as a place which 'puts people at our heart'.

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop.

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

This role is part of the Wiltshire Project which provides individual and family support to domestic abuse victims and their children. It is a fixed term role until November 2025.

The Resettlement Team focuses on delivering timely and high quality, trauma informed support to victims of domestic abuse and their families.

The post holder will support victims experiencing domestic abuse to access safe accommodation and those resettling in Wiltshire following fleeing domestic abuse, make long term positive and sustainable changes in their lives and to recover from the harm of domestic abuse. To do this you will work sensitively with service users to support them in making the changes to live free from harm, ensuring they feel safe, secure and supported.

We are looking for individuals who are passionate about preventing domestic abuse and supporting survivors to live free from abuse.

This role will be based in Trowbridge, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.

Main Duties and Responsibilities

• To provide a high quality support service to victims experiencing domestic abuse, giving practical and emotional support.
• Provide support to service users and their families when living in safe accommodation and resettlement support when moving on from refuge accommodation and in the wider community.
• Manage a caseload of assessed service users through telephone and face to face support, to enable them to increase their safety and make positive choices for the future.
• Prepare and deliver educational, time bound sessions on a one-to-one basis with service users around domestic abuse including, but not exclusive to, safety, power and control, barriers to leaving, boundaries, impact on children, moving on and red flags.
• Complete an initial assessment of individuals’ and families’ needs to identify and plan the support needed to address issues and prevent any problems from escalating.
• Referring service users to the various groups within Wiltshire, such as Empowering You, Rediscovering You and Connecting You.
• Supporting service users who are moving on from refuge, providing advice information and support to victims, including around further safe accommodation and independent living, as required.
• Improve parents’ understanding of the impact of domestic abuse on their child and work with the parent to provide continued support to their child.
• Empower service users to make informed decisions about various aspects of their lives through discussions about options available to them as survivors of domestic abuse.
• Plan and implement activities to promote self-awareness, confidence and participation for service users.
• Ensure support provided is accessible to service users in terms of local and times.
• Give priority to service users who have had to move due to domestic abuse.
• Undertake regular caseload review meetings with individuals and families during home and community visits to ensure they are fully supporting to progress and achieve desired outcomes.
• Undertake risk assessments and implementing robust safety management plans, with due regard to the dynamic nature of risk.
• Ensure personal safety and that of service users and other staff at all times.
• Respond to emergencies and crises, including access to places of safety.
• Work closely with multi-agency partners and the wider Phoenix team to ensure that we maintain a focus on risk management and safeguarding.
• Develop and establish positive partnerships with Wiltshire’s housing organisations and services to ensure holistic and joined up service delivery.
• Assist service users in attending housing, legal and other appointments where necessary.
• Enable service users to participate in the design, delivery and evaluation of services.
• Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved.

Groups and Activities

• Focus on assisting clients and their families to reduce social isolation by connecting them to local community facilities, activities and groups.
• Assist with recruiting clients to be involved in the development of groups or activities or groups, providing them with on-going support.

General

• Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
• Attend and contribute to team meetings.
• Update written and computerised records with accurate and clear information.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
• Undertake agreed training and keep updated on changes in legislation, policy and best practice.
• Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9.00am to 5.00pm in the Trowbridge office.

Responsibilities

• Manage highly confidential information relating to vulnerable people.
• Ensure security of data, especially sensitive personal data, in line with the information security policy.
• Work within FearFree’s Policies and Procedures at all times.
• Be mindful of responsibilities in respect of health and safety.  In particular:
  • Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
  • Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
  • Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
  • Report all health and safety concerns to line managers;
  • Assist with the completion of the risk assessment programme.
• Any other duties that may be reasonably required.

Health & Safety

All individual employees are required to promote a health and safety culture within the workplace, observe all health and safety rules and procedures, attend training courses as required and, where appropriate, conduct risk assessments e.g. VDU, maternity, lone working, H&S audits, etc.

Safeguarding / Disclosure and Barring Service

FearFree is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and bring any concerns (whether in respect of service users or members of staff) to the attention of Safeguarding Leads immediately. This role will require an enhanced DBS check.

Confidentiality and Data Protection

All employees must ensure that essential information of a sensitive and/or personal nature is not disclosed to, or discussed with, inappropriate persons and that all information is maintained in accordance with the GDPR and other related legislation/requirements.

Equality and Diversity

FearFree is committed to encouraging equality, diversity and inclusion among our workforce and our service users and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our service users, and for each employee to feel respected and able to give their best. The role has the responsibility to ensure all duties and responsibilities are carried out in a manner which promotes FearFree’s Equality, Diversity and Inclusion policy.

Applying for this Role

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. Please also see our website for FearFree's Privacy Policy for further information about how we process your personal data at FearFree.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Position type: Fixed term,12 months (Maternity Cover) Full time, 37.5 hours week, flexible hours considered  

Responsible to: Procurement Manager

Location: Truro, Cornwall (hybrid) or Remote (UK only – with required travel to HQ up to 4 times a year)

Role purpose:

This is an exciting time at ShelterBox and, as we grow, our Procurement team is crucial to ensuring we’re equipped with the supply infrastructure we need to work, fundraise, budget, manage data and ultimately deliver vital aid. In addition to working on Indirect Items, the Procurement Team is a skills resource for the rest of the business, identifying and supporting with best practice in procurement and negotiations at all levels.

The Senior Buyer will join a busy and dynamic Procurement team of four individuals (two Senior Buyers, a Junior Buyer and the Procurement Manager) and will quickly become integral to the day-to-day running of the Procurement function. It is expected that the individual will have previous procurement experience.

The Senior Buyer will be responsible for a variety of Indirect Spend and Suppliers, with a particular focus on IT and similar categories. Additionally, the Senior Buyer will support the Supply Chain team and the rest of the organisation as a subject matter expert on negotiation and Procurement activities.

Who are we looking for? 

ShelterBox is seeking a proactive individual with proven procurement experience to add capacity to the team. Attention to detail and diligence will be at the forefront of your skillset and you’ll need to be comfortable with numbers, data and sensitively posing challenging questions to understand business requirements.

We are looking for someone with excellent communications skills and the ability to balance multiple tasks with competing deadlines. The individual should be confident with developing and maintaining relationships both internally with other departments and externally with suppliers and partners.

This role would suit someone currently in a Procurement Role who is looking to expand their responsibilities and skillset. CIPs qualification is desirable.

Charity experience is appreciated, but we welcome applicants with appropriate experience in any sector. 

Main role and responsibilities

Support proper stock and services acquisition through market discovery, supplier due diligence activities, tight contracting procedures, contract management, negotiating contracts, identifying cost saving opportunities, and document preparation and filing to ensure best value, efficiency, and accountability to donors and beneficiaries.

Handling a variety of stakeholders and manage expectations as well as delivering on promised outcomes.

Support the IT function through the roll out of the new Business System Transformation project as well as the acquisition of other licences and equipment.

Duties will include but not be limited to:

• Management of a broad range of categories across the organisation, focussing predominantly on indirect, non-stock purchases with a particular focus on IT.
• Work with Senior Management to identify procurement improvement priorities by analysing forecast spend, supply markets and specification options.
• Design, plan and lead the tender process for a variety of buying categories up to a contract value of £2m
• Contribute to the specification-writing process, leading to formal technical, performance and supply specifications that can be used in tendering; it is expected that the individual will write the final versions of those specifications and hold them on file.
• Regularly review and improve procurement processes for allocated categories, adapting to organisational strategic change.
• Working with the team, assess and manage risk across all allocated categories.
• Write, negotiate and sign off contracts with suppliers to achieve the maximum value for ShelterBox.
• Develop and maintain appropriate supplier and contract management processes for all allocated categories.
• Report on cost savings and avoidance and added value.
• Upskill individuals across the organisation on commercial processes, offering strategic advice and ensuring compliance with internal policies.
•  Manage procurement-led projects such as procedure implementation, and software introduction.
• Develop and deliver sustainability improvements within the procurement function according to the Environmental Policy.
•   Keep up to date with legislative changes, industry trends and market developments.
• Sign off on expenditure as per the delegation of authority level.
• Maintain departmental databases.
• Ensure that the procurement administration is kept up to date and that all filing is in accordance with policy.
• Support procurement-related projects across the organisation.
• Uphold ethical and professional procurement standards at all times.
• Maintain commercial confidence for internal matters, and matters pertaining to suppliers.
• Represent ShelterBox as required.

  Any other duties as required which are deemed appropriate to the level and grade of the post.

Interviews for this role will be on 8th - 10th January 2025 and will be remote on Microsoft Teams. 

Post Title: Hartlepool Full and Part-Time Tutor

Responsible to: Strategic Partnerships Manager

Salary: £24,960 per annum (pro-rata for part-time)

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (pro-rata fro part-time) inclusive of Bank Holidays, Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

 *Please note this is a fixed-term role until 31st August 2025, with the potential of transition into a permanent position based on performance and organisational needs*

 About Tutor Trust

We’re a proudly Northern charity that believes in equity in education. We do our bit to achieve that by partnering with schools and education providers, to enable their young people to work alongside inspiring and motivating tutors – an opportunity they may not otherwise have. 

We know that our high-quality tuition helps improve young people’s academic attainment, wellbeing, and self-confidence, and supports their personal aspirations. 

Over the past four years, we’ve had an opportunity to reach more young people than we have before through government funding of the National Tutoring Programme. This is now wrapping up and we’re at a pivotal moment, ready to engage new school partners, donors, peers in the sector and the new Labour government.

 Our values

What we stand for and practise in everything we do at Tutor Trust:

We believe in fairness

We are passionate about making a difference

We are inclusive and supportive

We are quality-focused

We are ambitious

We learn

 Benefits of working at Tutor Trust 

· Hybrid work model (2 days in the office for full-time) 

• Competitive leave - 33 days per annum (inclusive of Bank Holidays, pro rata for part-time) 

• Flexible working including Time Off In Lieu (TOIL) 

• Health and Wellbeing (Employee Assistance Programme, 24-hour GP service, mental health support and benefits platform, Perkbox) 

• Enhanced Family and Sick Leave (after a qualifying period). 

• Recognition and Culture (Thanks & Recognition, Highlights, team events) 

• Learning and Development (knowledge sharing, staff-led groups

Job Purpose

The Hartlepool Full-Time and Part-Time Tutor posts are an exciting role with Tutor Trust.  You will plan and deliver tuition to primary/secondary school-aged pupils (from 9-16 years old) across Hartlepool in Maths and English on a 1:4 ratio and complete appropriate paperwork relating to tuition with pupils (register, feedback sheets, etc.) You will liaise with the Strategic Partnership Manager, Hartlepool Programme Coordinator and the quality team. You will also support other tutors as appropriate and be involved in Tutor Trust tutorials and training where required.

If you have solid relevant experience, have the best interests of young people at heart plus a desire to work with an innovative charity, then this could be the role for you. 

 Main Functions

• To plan and deliver tuition to primary/secondary school aged pupils (from 9-16 years old) across Hartlepool in maths and English on a 1:1 to 1:4 ratio.

· To complete appropriate paperwork relating to tuition with pupil (register, feedback sheets, etc.)

· To liaise with the Strategic Partnerships Manager, Hartlepool Programme Coordinator and the Quality Team.

· To undergo any appropriate training throughout the role to enhance the quality and impact of tutoring delivery.

· To support other tutors as appropriate.

· To be involved in Tutor Trust tutorials and training where required.

· Any other duties commensurate with the grade and nature of the post

Person Specification

 Good candidates for this role will be high achievers, with excellent IT and English skills, diplomatic and inter-personal skills, and plenty of initiative.

Skills

· One year of experience of working with children and young people in an educational environment required or QTS.

· Ability to tutor maths and English to a standard desirable.

· Must have achieved a minimum of Grade B/6 at GCSE in Maths and English.

· Understanding of the National Curriculum, GCSE syllabus and have a broad understanding of policy issues and educational best practice relating to improving pupil achievement at Key Stage 2 (and ideally at Key Stage 3 and Key Stage 4).

· The ability to work with children from complex backgrounds and with complex needs.

Attributes

· Bright, enthusiastic, and well-motivated tutor confident in dealing with young people.

· Robust and resilient character with excellent time-management skills.

· Demonstrate a commitment to the goals and ethos behind the Tutor Trust.

· Enthusiasm and ability to contribute to the successful development of the Tutor Trust.

· Access to a full driving licence and car is desirable, but not essential.

APPLICATION INFORMATION

The job is a fixed-term role from 2nd December 2024 – 31st August 2025 with the potential to transition into a permanent position based on performance and organisational needs. The central Tutor Trust team is based in the Manchester office, however this job is a full-time, position with frequent travel required across Hartlepool to deliver tuition.  All reasonable travel expenses on Tutor Trust business will be reimbursed (not including your regular commute from home to the Tutor Trust working space in Hartlepool). 

Closing date for applications: 10th January 2025

Interviews to be held: TBC

Salary: £24,960 per annum & Contributory Pension (Part-time pro-rata)

Start date: ASAP

Candidates are required to complete an application form and supply a cover letter outlining how they meet the requirements of the role. You must also complete the attached Equal Opportunities Monitoring Form.

To apply, please email all documents to the carreers email address found in the attached job description

The Tutor Trust is an Equal Opportunities Employer.

All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For further information please see our website under Join Us.

All positions at The Tutor Trust are subject to satisfactory references and enhanced DBS check.

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff and volunteers to share this commitment.

Herts Mind Network, (HMN) is a rapidly growing charity providing an essential and diverse range of mental health support across Hertfordshire. We have 7 Wellbeing Centres across the County and services include Crisis intervention, Complex needs and Community outreach, Peer and group support, Wellbeing and Counselling, Training and Education: for adults, young people and children in Hertfordshire.

HR Support Assistant
Reference: 251
Salary: £24,040 - £25,116 per annum
Hours: 37.5 hours per week
Contract: Permanent
Working base: Watford Wellbeing Centre (with ability to travel to locations in Hertfordshire as required)
Reports to: Head of HR

Purpose of Post

This is a position offering someone with the appropriate values and experience, the opportunity to play a pivotal part in our small HR team (Head of HR and Senior HR Coordinator). As an HR Support Assistant we would expect you to have a strong customer service focus with a remit of providing high quality and accurate effective HR administration service relating to the recruitment, onboarding and employee lifecycle processes and procedures. This role is part of first line HR support for a current headcount of 175 employees.

Key Responsibilities

• To work closely with the team and deliver a high quality and confidential administrative process from recruitment throughout the employee journey at Herts Mind Network.
• Undertake general HR tasks as required and appropriate to the role including responding promptly to internal/external e-mails and completing other general administrative duties accurately and efficiently as needed.
• To work in compliance with employment law and best practice for HR processes including, contracts, starters and leavers, employment checks, DBS checks and pre-employment referencing.
• Support with note taking for internal HR meetings, with guidance from the HR team.
• Arrange candidate interviews on request and follow up to ensure documentation and recruitment records are held according to our retention policy and GDPR standards
• To collate data for submission to payroll.
• To respond to Subject Access Requests in relation to employee SARs.
• Promoting communication with EAP and for permanent staff communication about Cash plan and other benefits that may be available from time to time.
• To work with the HR team to maintain the quality standards system for all groups in line with National Mind Policy and ISO9001
• Creating all the necessary documentation with excellent attention to detail and accuracy.
• Monitoring the Breathe HR System, ensuring employee profiles are up to date, including personal data, annual leave entitlement and training.
• Creating profiles for new staff members on Breathe and ensuring the dashboard is up to date for all employees.
• Maintain our online E-learning resource (Ihasco) ensuring new starters are onboarded and reporting on mandatory course completion.
• Ensure leavers are offboarded promptly.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Monday 30th December 2024
Interviews to be held Friday 3rd January 2025.
Please note: We will close the advert prior to this date if we receive sufficient applications.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

The basics

Location: Agile working
Contract: Permanent, subject to funding
Hours: 32 hours over a 4-day week
Starting salary: £27,445

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us, they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

You are committed, resilient with the expertise and specialist knowledge to work alongside Young Londoners who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want.

What the role involves

In this role, you will work alongside Girls and Young Women who have been exposed to or are at risk of exploitation or violence. Within your role as a Specialist Caseworker, you will provide support to young Londoners to secure the safety and positive outcomes they want. You will be expected to provide robust risk and needs assessments that reflect the contexts within which harm has occurred, and to work collaboratively with partnership agencies to reduce risk and secure services and support.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment, we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

What we offer

Safer London continually reviews its pay and we currently offer the following benefits package to all our employees:

- 4-day/32-hour work week. Since 1st April 2024, Safer London has transitioned to a 4 day working week with no impact on pay. This means that you will have a regular day off in the week with no impact on your pay.
- Agile working. This means you have will have the flexibility to work in different locations including from home, our office in Southwark and/or community locations (libraries/co-working spaces) when you are not delivering face to face work in the community.
- Flexible Working: our Flexible Working Policy allows requests to work flexibly from the start of your employment.
- A contributory Pension Scheme.
- Interest-free Season Ticket Loans.
- A Cycle to Work Scheme.
- A Mental Health Helpline.
- Death in Service Benefit.
- Opportunities to develop and progress your career, including an extensive programme of courses and acting up/additional responsibilities roles.
- An initial Annual Leave allowance as a full-time employee, of 179 hours’ holiday in each annual leave year plus bank holidays and other statutory holidays occurring during the leave year. Pro rata for part time staff. This rises to 192 hours after 3 years’ service and 211 after 5 years’ service.

Sound good? Here’s how to apply

To apply, please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application, you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Description on the left-hand side of the Webrecruit page after you click ‘Apply Now’ or find it on Safer London’s Website.

Should you need any adjustments to the recruitment process, at either application or interview, or experience any technical issues when trying to access and/or complete
the online application form, please find our contact information in the Job Pack.

Please note that we don’t accept CVs.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

The Economist Educational Foundation is looking for a hands-on, experienced leader you will ensure operations and finances are robust, efficient, and aligned with ambitious vision for growth and impact

Reports to: Chief Executive Officer
Hours: Full time (40 hours) with flexible working. Core hours are 10am to 4pm, Monday to Friday
Location: Hybrid. Central London on Wednesdays and Thursdays, remote working on other days
Salary: £53,000- £60,000 per annum, depending on experience
Closing date: Tuesday 7th January 2025 (23:59 GMT)

We will contact all applicants after the closing date. The first round interviews will take place during the week of 13th January 2025. The second round will take place on 22nd or 23rd January 2025. Please ensure you will be available to travel to our London office for interviews on these dates.

ABOUT US

The Economist Educational Foundation is a fast-growing charity on a mission to ensure that every child is empowered to think critically and communicate effectively about the world’s most complex current issues. Topical Talk, our programme, has already reached over 10,000 teachers and 400,000 children in over 124 countries. Our income will exceed £1million for the first time this year. Our goal is to reach over 1 million school children by the end of 2026, with ambitious plans to expand in the UK, USA and globally.

ABOUT THE ROLE

The Director of Operations and Finance will be a crucial member of our Senior Leadership Team, overseeing financial management, operations, and strategic growth. You’ll play a pivotal role in leading financial planning, supporting the charity’s global expansion, and driving digital transformation to improve efficiency and impact. You will also manage risk and compliance, ensuring robust operational foundations as we scale. This hands-on role requires a leader with proven experience in financial management, operational leadership, and people management. By joining us, you’ll be at the heart of shaping our future, helping us reach more children, and making a lasting difference on a global scale.

Job Title: Qualified Practitioner

Reporting To: CP Manager 

Location: Remote (UK or NZ)

Contract: Fixed Term, 22 months

Hours: 9 - 15 hours per week (3-5 3hr shifts each week at specified times on a rota)

Hourly Rate: £15 / $30 p/h 

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression

Closing Date: 12th January 2025

Job Purpose: To have text-based conversations to provide mental health support to people in distress, working to take someone in distress to a calmer place.

Key duties and responsibilities

• Have text-based conversations to provide support for people in distress at peak evening times.
• Follow our training and work, with the support of a Clinical Supervisor, to take someone in distress to a calmer place.

Person Specification 

Essential

• You must be able to follow the Shout model for support and be comfortable holding a minimum of four conversations simultaneously as directed by your Supervisor.
• You should be calm, compassionate, communicative, confident and interested in developing skills in the field of digital mental health.
• You must hold a qualification at Level 4 or above in counselling, psychology, psychotherapy, nursing or social work, and have suitable experience of working on the front line of mental health.
• You must hold, or commit to studying towards, a Level 3 safeguarding qualification, and have completed the Shout Safeguarding Texters training.
• You must be able to commit to taking shifts at times stipulated by our rota between three and five times per week on average, and be able to respond to occasional calls to help out if we are experiencing a substantial spike in demand at other times.
• You must be able to attend a group reflective session with our practice lead once a month, which will be held remotely.
  Contracts of either 3, 4 or 5 shifts (shift=3hrs) per week
• Minimum of 4 conversations at any one time
• Excellent IT skills
• Excellent communicator
• Ability to multitask and work at a high volume whilst maintaining calm under pressure
• Demonstrate a high level of resilience
• Willingness and ability to work independently (remotely), whilst remaining connected to and engaged with the team
• Reflective, compassionate, kind, and respectful
• Proactive in reviewing own performance, improvement and development

Desirable:

• Knowledge and experience of safeguarding, confidentiality and risk
• Ideally, you should have an external supervisor and/or a personal counsellor, but we are aware that some jobs or qualifications do not require this.

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.