Data Support Manager Jobs

Refuge is the largest domestic abuse organisation in England. On any given day, our services support thousands of women and their children, helping them to overcome the physical, emotional, financial, and logistical impacts of abuse and rebuild their lives — free from fear.

We are currently recruiting for a Deputy Director, Technology who will be the lead technology expert for the organisation. This is a new role offering the scope to shape Refuge’s response to the technology challenges we face in executing our strategy and achieving our mission. 

We are looking for someone with a proven track record in delivering high-quality IT support service through effective contract management of the recently appointed outsourcing company, including the resolution of any remaining on-boarding issues.  You will bring a strong understanding of IT security practices, regulatory compliance, and cyber security protocols. You will also be a trusted advisor for senior colleagues, providing expertise, identifying opportunities, and delivering solutions for modernisation, automation, and cost optimisation across the organisation. You will provide advice and technical guidance to teams who manage their own applications and systems (Finance, Fundraising, People and Culture, Helpline) and manage the procurement of new IT software solutions with key investments in case management, housing management and finance systems in the early planning stages. And you will take management responsibility for Refuge’s well-established and respected Data and Performance team, ensuring we continue to report to funders on standards of performance across our services.

If this sounds like you, we’d love to meet you.   

Closing Date: 09:00am 11 November 2024

Interview Date: 21 and 22 November 2024

Quality Assurance Manager (Clinical Trials)

Location: Hybrid – the role is based in High Holborn, London with some homeworking
Salary: £54,369 - £61,339 dependent on experience
Type of contract: Permanent
Hours: Full-time or part time (minimum 0.6 FTE) will be considered for this role, please outline your preference in your covering letter
Contract start: As soon as possible

The Intensive Care National Audit & Research Centre (ICNARC) is a small, independent, nationally and internationally respected, scientific, not-for-profit organisation (c60 staff), that uses accurate data to help improve the quality of critical care through audit, research and education, conducted with and in the interests of patients and those who care for them.

About the role

This is an exciting opportunity for a Quality Assurance Manager to join an innovative and independent Clinical Trials Unit (UKCRC fully registered) and help to deliver high-quality research in a unique and challenging setting. You will be key to helping us to successfully set-up and deliver an exciting new adaptive platform trial in paediatric intensive care as well as and helping our unit adapt ahead of conducting a phase II drug trial in critically-ill adults. You will ensure best practice, identify risks and mitigation strategies enhance local Standard Operating Procedures, interpret regulatory and audit requirements and provide guidance, training and support for clinical researchers and trial teams. The post will also involve leading in audits along with preparation for MHRA inspections.

What you will need to succeed

The Applicant must have clinical research experience and experience of conducting managing, auditing or monitoring according to the principles of Good Clinical Practice. A sound knowledge of Good Clinical Practice guidelines, the UK Policy Framework for Health and Social Care Research, the Data Protection Act and the Medicines for Human Use (Clinical Trials) Regulations 2004 and its amendments is essential.
The successful candidate will have excellent interpersonal, team working and organisational skills together with a high level of attention to detail. They must be able to work independently with a strong problem-solving ability. The ability to relate to and communicate clearly, sensitively and effectively with people from a variety of professional and personal backgrounds are also essential.

What you’ll get in return

In return, you will receive salary of between £54k and £61k working for a well-established scientific organisation in the centre of London and a benefits package including:

- 25 days holiday per year, increasing with length of service;
- flexible working;
- interest-free season ticket loan;
- life assurance and wellbeing support;
- enhanced pension scheme;
- enhanced sick pay;
- enhanced maternity/adoption pay;
- employee assistance programme;
- support with further academic/professional development.

How to apply

Please read the job description for the role. The person specification sets out the skills and experience we are looking for. Apply with a cover letter (no longer than 2 sides of A4) setting out your suitability for the role and a current CV.

No agencies.

Interviews will be held on a rolling basis, and the advert will be closed early if an appointment is made prior closing date.

“We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships."

REF-217 669

Department: Analysis & Insight
Contract type: Permanent
Salary: £27,200 - £32,000
Location: Home Based (UK wide travel as required)
Reports To: Research & Insight Manager

As a Research and Insight Analyst at the National Fire Chiefs Council (NFCC), you will be a key member of the Analysis and Insights (A&I) team, dedicated to empowering the NFCC and UK Fire and Rescue Services with actionable insights that drive informed decision-making. You will work collaboratively with a team of research and data analysis professionals to support the team's objectives and contribute to the wider goals of the NFCC.

Your role will involve using your skills to deliver valuable insights through effective information gathering, detailed analysis, and comprehensive reporting. You will work on both routine and ad-hoc projects, supporting the team in responding to major events within the fire and rescue sector.

Key responsibilities of a Research & Insight Analyst:

Following the processes and policies set out in the A&I team’s terms of reference document, to ensure high quality, consistent approaches to all work.

Designing and executing information gathering exercises, ensuring that they are clear, easy to understand and will yield the information required to produce the identified output.

Information gathering methods primarily include designing online survey tools and question sets but can also include workshops, interviews and focus groups.

Ensuring the validation and quality assurance of any information gathered to ensure that all insights gathered are accurate and statistically significant.

Interpreting findings and drawing meaningful conclusions using quantitative and qualitative analysis techniques.

Producing clear, concise and well-structured outputs, utilising visualisations to enhance understanding and engagement when presenting to stakeholders. These outputs could be developed using MS Excel, MS Word, PowerPoint, PowerBI or similar.

Ensuring the Strategic Improvement Model (SIM) is kept up to date by reviewing and analysing reports about UK FRSs (from the inspectorate (HMICFRS), major inquiry reports, independently commissioned reports and other sources.

Supporting the work of the NFCC Organisational Learning team and ACER (Academic, Collaboration, Evaluation and Research) Group

Familiarity with research methodologies and outputs, such as literature reviews, and using them to identify trends, gaps, and best practices

Assisting as required when the A&I team is commissioned to support work related to major events or incidents

Assisting as required with team administrative duties

The successful candidate will have:

Experience working as a research analyst, or equivalent

Excellent qualitative research skills, including survey question design, and thematic analysis.

Excellent presentation skills with the ability to design and develop engaging outputs

Good numerical skills with the ability to spot trends and anomalies

Good MS Excel skills (including Pivot tables and charts, complex formatting and formulas)

Good communication and interpersonal skills to be able work within a team working solely from home

Some experience of data visualisation tools such as PowerBI would be beneficial

Experience working with academia and/or on academic research would be beneficial

The Selection Process

If this sounds like the kind of opportunity that makes you excited; please have a look at the Job description and apply.

How to apply:

Please complete the application form linked from the ‘apply now’ button on the NFCC Website. CV’s will NOT be accepted for this position.

Closing date: 24 November 2024 with interviews week commencing 9 December 2024.

NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.

NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.

NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.

About The Role
Closing date: 7th Nov
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
This is a fantastic opportunity to join an ambitious and thriving Major Donor Team at a time of great hope and expectation in the field of dementia.
You will be responsible for developing and implementing a new programme of donor engagement, propositions, and stewardship for a highly valuable and important segment of our Major Donor audience.
Focused on individuals with capacity to make annual donations between £5,000 and £50,000, you will drive the creation of a new giving club with the aim to establish vital new relationships, drive retention and grow income. Working closely with the wider Philanthropy and Prospect Development Team, you will also support the identification of new high value relationships and opportunities.   
In this role you will lead the delivery and implementation of a new high value giving club. Develop new propositions, communications, and engagements to retain and grow income. You will support the identification and solicitation of new high value supporters and implement processes and ways of working to enhance the efficiency and effectiveness of our Major Donor programme.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you

- You are a skilled and experienced fundraiser, with a track record of success building relationships and managing fundraising propositions with a high value audience.
- You are confident managing and analysing data and skilled at delivering strategic marketing and communications.
- You have strong project management experience, a strategic thinker and confident building relationships with donors and stakeholders internally and externally.
- You are a skilled fundraiser with experience of managing high value relationships.
- An exceptional communicator who is confident leading a project from ideation through to completion.
- You are experienced in copy writing, developing donor propositions and stewardship.
- You are experienced in business development, strategy, data and analysis.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

I am working with a Housing Association to recruit for their Financial Analytics Manager. You will be a key contributor in the way all finance services best support their residents; through financial performance and data insights across the organisation.

Location: London

On-site Requirements: 2 days a week

Salary: £58,000-£64,000

Key Responsibilities:

• Lead the delivery of finance-focused data products that enhance user experience
• Engage with stakeholders to translate business needs into impactful, data-driven reports by gathering requirements
• Promote data literacy across the Finance function, supporting company-wide data initiatives and mentoring when required
• Partner with wider Data teams to drive new process improvements and analytics capabilities
• Analyse financial performance data to identify risks and suggest actionable insights and solutions- variance and trend analysis.
• Develop clear, accurate financial reports and analytics tools to support decision-making.
• Oversee and maintain large data sets using Excel and in-house systems to ensure consistency and accuracy.
• Manage and mentor a team member, fostering a learning-focused and growth-oriented environment.

Qualifications and Skills:

• Degree in Finance or Data Analytics and recognised accountancy qualification (ACCA, ACA, CIMA, CIPFA etc)
• Proven analytical skills, with a track record of managing complex data projects and enhancing financial planning.
• Strong experience in data analytics tools and Excel, with Power BI expertise; D365 knowledge is a plus.
• Excellent communication skills
• Management/Mentoring experience
• Understanding of how to work in a regulated environment

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Your role is all about leading the growth agenda for the Group. You will get under the skin of the whole organisation to identify the needs, create opportunities and develop new ideas to support customers old and new. This role really leads the business growth activity in the organisation, challenges the status quo and drives change – and we need someone who has the confidence and ability to do all that. You'll be able to create something from nothing, building ideas from scratch and bringing everything together to ensure we grow our services to meet the ever changing needs of our communities.

As a Business Growth Manager, a typical day might include:

- Generating growth opportunities for the wider group structure in line with our social purpose, including acquisition, market diversification and complimentary service growth of up to £10m.
- You'll have your eye into the future, ensuring we are maximising our assets and have a pipeline of income to deliver our plans across all delivery sites
- Developing new services or products that meet the changing needs of our customers, our communities, commissioners and policy makers, seeking out contracting and funding opportunities to deliver these.
- Turning stakeholder relationships into strategic partners, delivering return for our customers, maximising opportunities to secure external funding from new income streams including corporate, community, grants, trusts and foundations, partnerships and public sector tenders, in support of business objectives.
- Working directly with the Executive Leadership Team, deliver against our charitable purpose, growing services and new business opportunities in line with our growth strategy and corporate vision.
- Working with the Bid Manager to ensure a pipeline of viable, fundable and sustainable models - leading on the financial viability of programmes through business plans, financial modelling and cash flow forecasting.
- Researching and developing a robust prospect pipeline to meet both financial and strategic targets, identifying opportunities for growth from all sources including partnerships, acquisition, businesses, government-led agencies, and trusts.
- Generating new customers for the group, leading innovative ways to engage, support and improve their lives for the better.
- Working with the Community Impact Manager and Data & Performance lead, gathering insight and needs analysis to develop new ideas and generate new income streams.
- Leading the innovation of ideas, improvements and changes to maximise income, support more customers and make a difference 
- Leading team performance against KPI's and budgets, including regular reporting to senior managers budget management.
- Developing new models from scratch - including at times complex and long-term business planning. Working across multiple income streams to ensure full cost recovery and commercial return and seeking approval from Committees and Group Board where required. 
- Understanding of wider business modelling approaches, including profit and loss accountancy, opportunities for cross subsidy and contractual and commercial income generation
- Turning stakeholder relationships into strategic partnerships delivering collaborative services for maximum impact, sustainability and growth opportunities
- You'll be able to step in and support with strong, evidenced based and accurate bids with clear delivery outcomes and cost modelling - supporting the wider bids team when required

Some of the experience/skills we need to consider you: 

- Full understanding of the funding and grant submission process and a proven track record of securing income through this route 
- Experience of securing income, in particular multiyear funding to ensure full cost recovery across all areas and a sustainable approach to delivery
- Experience of generating diversified income through new markets and developing and establishing new models 
- Experience of acquisitions and mergers to support business growth 
- A proven track record of turning stakeholder relationships into productive and impactful partnerships, working collaboratively to deliver a bigger impact in a funded and sustainable way
- Experience of managing budgets in the region of £1m with a full understanding of the budget planning and management process
- An ability to bring together complex business plans, profit and loss forecasts and financial profiles
- Development of cashflow forecasting, business plans and budget preparation
- Experience of presenting to Board, Executive leadership teams 

 
What will make you stand out from the crowd:

- Marketing qualification would be advantageous but not essential
- financial planning or fundraising qualification an advantage

Being part of the Acis team, you’ll get:

- Generous holiday entitlement – 25 days annual leave every year increasing by one to a max of 30, plus bank holidays
- Pension contributions up to 10%
- The opportunity to undertake professional training, funded by us.
- One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)
- Staff benefits with Paycare – A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more
- Benefits with Acis Perkz – a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!
- Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers
- Long service awards for our loyal employees
- Cycle to work scheme
- Employee Assistance Programme to give you confidential advice and support, when you need it
- Professional membership subscription to support your continuous professional development
- Death in service benefit 

As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application.

Acis are committed to equality and diversity, are a proud member of disability confident and welcome application

Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we’re happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need

REF-217 685

Our ideal candidate will be a digital expert. You might have experience from the public, private or third sector or as a freelancer.

You will understand audiences and be a great writer for digital channels. You will be at home with the technical jargon of the digital world but be able to interpret and translate this for colleagues across the charity, cutting through piles of data to spot what is important.

This is a revamped, highly rewarding role, reflecting a renewed emphasis that we place on our paid media, and your work will be transformational working within a friendly and hardworking team committed to keeping children safe from sexual harm.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

You will be a Mental Health Deputy Manager who is passionate about supporting MAC-UK’s objective of working collaboratively with young people, innovating services and systems and their approach to mental health, to address health and social inequalities. We aim to support services to be more accessible, flexible and responsive to excluded groups, and to change the systems that lead to and maintain inequality.  This role is ideal for someone who is  looking to apply their proven management and therapeutic skills alongside the area of social action. 

We are very excited to be part of a pilot service, new in England working as part of a consortium of four organisations, alongside Lambeth Council. This will be a residential support service for young people aged 16-24 years at risk of serious youth violence, who are already caught up in the criminal justice system and at high risk of remaining part of the system.  You will be working across three London properties alongside a large multi-agency staff team made up of experts by experience/profession in psychology and therapy; youth work; offending; education, training, and employment (ETE) and housing. The service will work creatively and holistically to enable young people to exit environments involving youth violence, identify and reach their goals and aspirations, move on successfully to appropriate independent living, and importantly to sustain this life.  Wherever possible staff and young people will co-produce what this service looks like and what activities the young people engage in.

The deadline for expressions of interest is Wednesday 20th November 2024 at 5pm. 

Stage 1 interviews will take place on Tuesday 10th December 2024 and Stage 2 interviews will take place on Tuesday 17th December 2024.

Responsibilities & Key Tasks

• Support a caseload of companions to reach their potential through both practical and emotional support.
• Tailor support plans to meet individual need - setting goals, assigning actions, working with other providers and considering the person’s holistic needs.
• Guide induction and exit processes for companions - to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us.
• Support with incident response - including anti-social behaviour, mental health concerns, challenging behaviour - using de-escalation techniques to manage behavior as it arises.
• Liaise with external providers such as the Community Mental Health Team, General Practitioners, DWP, probation, prisons and CAB to ensure specialist advice and guidance is sought where needed.
• Contribute to the planning and introduction of varied and meaningful activities for companions at Emmaus Hertfordshire.
• Ensure Safeguarding concerns are raised at the earliest opportunity through appropriate channels..
• Attend appointments online or in person with companions.
• Maintain accurate records in line with internal policy and with consideration for GDPR principles.
• Perform tasks to support the effective running of the community. Develop and maintain relationships with external providers.
• Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed.
• Provide written updates for key stake holders as well as for internal meetings.
• Attend team meetings, supervisions, reflective practice and training as required

About you:

We are seeking someone who is comfortable and experienced working in a small company or charity, understanding that our capacity and resources are limited. A 'can do' attitude and a motivated approach are essential. While direct experience with homelessness may not be necessary, you should have a solid understanding of the common challenges faced by those who have been homeless. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. Proficiency with IT and the ability to maintain up-to-date records in our database are necessary. Additionally, you should have the tools to maintain your well-being in what can be a challenging but rewarding role. You will need to demonstrate and build the resilience required to work with individuals who may struggle to engage with services like ours and think creatively to encourage engagement. While practical experience supporting vulnerable adults is highly desirable, we are also interested in hearing from you if you have transferable skills and a willingness to learn, even if you haven't worked in the homelessness sector before.

OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success 
OUR MISSION:  To prepare talented students from underserved and underrepresented backgrounds for career success. 
OUR VALUES:  We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.

There are talented young people from ethnic minority or low socioeconomic backgrounds with the potential to thrive in top industries. And firms are looking for them. 
We identify, inspire, and train our candidates to connect them with our sponsor firms where they can launch successful careers. 

At the start of their careers, our candidates join our professional network of alumni both tapping into and contributing to this community of knowledge, experience, and contacts. 
SEO London was launched in 2000 and has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Today, over 14,000 diverse students and professionals are registered with SEO London, benefiting from sponsorship and engagement opportunities with over 120 blue chip firms across financial services, corporate law, consulting, technology, engineering, and corporates. 

Overview

Sponsors for Educational Opportunity (SEO London) is looking to hire an HR and Operations Manager, reporting to the Chief Operating Officer.

Team:  Operations 
Location:  41 Great Guildford Street, London SE1 0ES

We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office min. 3 days per week, at least at the outset.

Reports to:  Chief Operating Officer
Line Management: Senior HR and Operations Officer 
Term:  Permanent Role 
Ideal start date:  ASAP 
Salary: £38k - £46k depending on experience

This is a full-time role but we are open to flexible arrangements.

Role Description

The HR & Operations function at SEO London has grown significantly in recent years, with a strong foundation now in place. This is an exciting opportunity for a new HR & Operations Manager to build on this progress and shape the next phase of our development. With recent growth and a focus on nurturing a positive culture, this role offers the chance to make a real impact and drive continued success within a dynamic and purpose-driven organisation.
 
The role is to oversee and continuously improve the delivery of HR Strategy and operations in line with SEO London's mission, values and strategic objectives. In addition, this role will oversee organisation-wide operations.
The post-holder will: 

• Further develop and execute a People plan that supports the achievement of the charity’s strategic objectives and an engaging and inclusive work environment
• Ensure that all policies and procedures align to SEO London’s vision and mission and the necessary regulatory and legal standards 
• Support a culture that is focused on employee engagement and continuous improvement including giving and receiving feedback 
• Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver
• Provide line managers and staff with HR advice in confidence 
• Be focussed on efficient and cost effective operational and service delivery across SEO London
• Execute ‘business as usual’ HR administration including monthly payroll and management of appraisal processes
• Lead or support strategic projects such as SEO London’s Learning and Development Plan, internal communications via SEO London’s intranet and continuous improvement of our recruitment and onboarding processes
• Line Management, currently of a full-time Senior HR and Operations Officer

Accountabilities

HR Strategy and People Plan 

• Full accountability to design and align the annual People agenda to the strategic needs of SEO London, working closely with the Chief Operating Officer 
• Compilation and use of HR data to inform planning and decision making 
  Regular review of HR policies, procedures, pay and benefits to make sure these are in line with current regulation  
• Provision of advice and support re. organisational design and development  
• Internal reporting to Executive Leadership Team (ELT) and via an organisational dashboard 

Employee Engagement and Wellbeing, and Diversity, Equality and Inclusion (DEI) 

• Responsibility for developing and overseeing the engagement strategy for SEO London’s staff team 
• Planning, execution and analysis of staff surveys, communication of insights and planning and execution of follow-up actions  
• Design and delivery of culture building activities to support employee engagement and well-being e.g. team away days, oversight of staff-led wellbeing committee  
• Responsibility for designing and embedding DEI policy and initiatives in conjunction with the ELT and other senior leaders 
• Responsibility for providing employment advice and counsel and managing the risk of staff team attrition  

Learning and Development and Performance Management 

• Execution of a robust and future-focused talent development, performance management, and learning strategy that supports staff members’ ongoing learning and performance
• Identification of skills gaps and internal and/or low-cost solutions/training to meet needs
• Continuous improvement of regular performance management, talent management and succession planning and execution 

Employee Relations

• Advice and support to Senior Managers regarding employee relations issues 
• Lead responsibility for management of employee relations issues, as agreed with the Chief Operating Officer 

Recruitment and Onboarding 

• Identification of recruitment needs and plans alongside hiring managers with focus on filling skills and experience gaps where necessary, internal progression opportunities and cost-effective hiring processes 
• Design and execution of an effective and efficient candidate experience 
• Execution of competency-based assessment and selection 
• Embedding of DEI and Safeguarding measures into recruitment processes 
• Continuous improvement of onboarding plans and processes, working closely with managers to ensure high quality new starter induction 

Employee Reward 

• Responsibility for sourcing and analysing regular market data to inform renumeration 
• Responsibility for delivering a competitive and attractive salary, pension and benefits programme 
• Responsibility for managing a fair and transparent salary review process focused on providing incentives for good performance and fair pay 
• Responsibility for payroll and associated processes 

Operations 

• Responsibility for regular review of SEO London’s suppliers, working closely with the Finance team 
• Lead responsibility for some supplier relationships, including those connected to SEO London’s offices 
• Maintenance, curation and regular review of organisation-wide policy and procedures ensuring adoption across the organisation and alignment with accepted good practice and regulations 
• Accurate record keeping in line with SEO London’s data protection policies and procedures 
• Governance administration including scheduling and taking minutes at Board and sub-committee meetings and support to the Chief Operating Officer on all matters relating to SEO London’s governance 

Line Management 

• Line management as required (currently one team member), including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs. 

Required qualifications

• University degree (any discipline)
• HR qualification (minimum CIPD Level 5)

Skills and experience of: 

• Analysing and using data to inform planning 
• Designing and executing a people strategy 
• Project management and process improvement (start to finish) 
• Creating and curating policies 
• Creating and executing Learning & Development plans 
• Managing employee reward and benefits 
• Recruitment and onboarding including planning, assessment, selection and process management 
• Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) including ability to create spreadsheets, run and analyse pivot tables in excel and create quality PowerPoint presentations 
• HR technology including HRMS and applicant tracking systems (Personio preferred by not essential) and payroll system/s 
• Operations and supplier management 
• Internal communications 
• Event management 

Knowledge of: 

• UK Employment Law 
• The HR life cycle 
• Wellbeing and DEI practices 
• Knowledge of Salesforce desirable but not essential 
• Understanding of coaching and mentoring practices 

Behaviours: 

• Influencing and engaging, and excellent relationship management across all levels of an organisation 
• Excellent written and verbal communication  
• Tact, diplomacy and integrity 
• Highly organised 
• A deep understanding of equity, diversity and inclusion to foster a positive organisational culture 

What we offer?

• Salary: from £38-46k, depending on experience 
• Annual Leave: 28 days + Bank Holidays 
• Enhanced Family Friendly Policy
• Flexible working - 3 days in the office 
• Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…

Closing date for applications

Timeline:  

• Closing date for applications: 18 October at 12 noon 
• Shortlisting: 18 October 
• First interviews: 21-24 October or sooner as possible 
• Second interview, with task/presentation: 25 October or sooner as possible 

If you are interested in this opportunity, please apply as soon as possible.  We are reviewing applications on a rolling basis. 

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against based on race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, other protected characteristic, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

The purpose of this role is to support the Digital Communications Manager in promoting, strengthening and protecting the reputation of the Academy by delivering and evaluating short- and long-term digital campaigns across key communications channels that engage and influence new and existing audiences.

You will achieve this by creating high-quality, engaging written and visual content that is on brand and optimised for different audiences and digital channels used by the Academy including social media channels (LinkedIn, X, Instagram, YouTube and Bluesky), email, and our website. You will work collaboratively with colleagues and external partners, including influential UK and international medical researchers as well as patients, carers and the public, to help shape our work. 

You will strive for excellence to develop an understanding of the Academy’s audiences and an ability to tell impactful stories in a compelling way. You will be agile in how you work on multiple long- and short-term projects and will work well under pressure to meet short deadlines.  

You will behave with integrity to build effective relationships quickly, developing trust as you collaborate widely with colleagues, digital content creators, biomedical scientists and peers from partner Academies, charities, universities and government bodies, both national and international. You will act on evidence from data insights to deliver factually sound and impactful communications that resonate with our Fellows, grant awardees, public, patients, researchers and policymakers.  

We’re looking for someone with the energy and passion to actively seek diversity and inclusion across our communications activities. Someone who lives our values of kindness and resilience by modelling healthy working practices and supporting wellbeing and work-life balance for colleagues, collaborators and most importantly themselves.  

Benefits

• Salary progression framework
• Hybrid and agile working
• 29 days annual leave including Christmas closure dates, plus Bank Holidays
• Pension (The Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%)
• Life assurance
• Season ticket travel loan (interest free)
• Family-friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
• Subscription to Headspace and Class pass
• Staff training to support your development including EDI training

For more information and to apply, please visit our careers page.

Closing date: Midday on Monday, 4 November 2024.

Interview dates: 14, 15, 18 November 2024 (held online).

Post summary

This is an exciting position for an exceptional person with fundraising, campaigning, policy, communications and management/leadership experience to temporarily direct one of the UK’s leading human rights NGOs. In this role, you’ll have the opportunity to oversee high-impact civil liberties campaigns to achieve real change and manage a high-performing multi-disciplinary team to further privacy, free expression and data protection rights in the United Kingdom. Importantly, you’ll be an experienced fundraiser, responsible for leading our grants and major giving to maintain Big Brother Watch’s income growth, and have experience with financial reporting.

You’ll have a diverse skill-set enabling you to line manage our Advocacy Manager, Digital Communications Manager and Head of Research and Investigations. An ideal candidate will also be responsible for leading the development of policy positions on new and emerging issues alongside our talented team.

You may also share spokesperson responsibilities, taking up our role as a recognised voice on civil liberties matters in the national media, though this is not essential.

The start and end of the position will include comprehensive handover periods with the current Director, and may include a period of co-working full time with the current Director.

We recognise that applicants may not have all the skills relevant to this role, or policy expertise across all of our key campaign areas. However, if you are a committed and experienced civil liberties advocate with significant fundraising and management experience, we would like to hear from you.

About you

We’re looking for highly experienced professional with a track record of NGO fundraising and management with a demonstrable passion for protecting civil liberties, especially privacy and freedom of expression. Ideally, you’ll have a high level of experience of or interest in working on new and emerging technologies.

Importantly, you’ll have excellent political judgement. You’ll have strong knowledge of British politics, a strong network of relevant contacts and significant experience both fundraising and advocating for change.

You’ll have an entrepreneurial approach, always identifying opportunities to boost Big Brother Watch’s campaigns, resources and reputation. The ideal candidate will appreciate the importance of winning in the court of public opinion in order to win in parliament, and have the skills to do both.

You’ll be a brilliant communicator internally and externally, able to simplify complex technology issues and convey powerful messages whether in campaign slogans or in interviews as a Big Brother Watch spokesperson.

You’ll be at ease working on a strictly non-partisan, cross-party basis and grounding our campaigns and communications strategies in human rights and liberal principles. You’ll also embody our principles of equality, respect and accountability.

We’re looking for someone with natural leadership qualities, ideally with experience of managing managers, who will bring the best out of our highly capable team as a motivating and compassionate director.

If you’re committed to Big Brother Watch’s mission, we’d like to hear from you.

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of seven full-time staff, in addition to contractors and volunteers.

JOB DESCRIPTION

Fundraising

• Seeking fundraising opportunities and writing fundraising applications

• Reporting to funders, including trusts/grants and individual donors

Management and finances

• Day to day operational management of the office, ensuring policies are upheld

• Management of the Advocacy Manager, including overseeing the development of quarterly campaign plans and evaluations across our priority areas

• Management of the Digital Communications Officer and our public communications strategy/scheduling, encompassing digital fundraising

• Management of the Head of Research and Investigations, ensuring ongoing production of high-quality research, investigations and reports to support priority campaign areas

• Ensuring the highest level of quality of all campaigns, communications and research output

• Manage staff performance and development, and ensure wellbeing

• Help foster a positive, supportive work environment

• Financial management of the organisation, liaising with our accountants, with quarterly financial reporting to the Board of Directors, and maintenance of our annual budget

• Organise quarterly meetings of the Board of Directors and prepare papers, including financial and campaign updates

Advocacy

• Lead a high-performing, multi-disciplinary team to further our strategic aims across campaigns, communications, research and some litigation

• Identify advocacy and press opportunities to further campaign aims, with the team

• Oversee and ultimately authorise our public messaging, from press quotes to public stunts, in line with our strategic aims

• Work with the team to promote Big Brother Watch’s campaigns externally/in the media, supporting spokespeople or personally undertaking speaking engagements, media interviews/opinion writing, etc.

• Uphold Big Brother Watch’s reputational excellence in public fora

• Work with the team to communicate complex issues to varied audiences, whether parliament, press or public

• Identify opportunities to further our strategic aims whether in parliament, the press or through legal action

• Identify and support opportunities for the team to work with stakeholders and pursue collaborative campaigns/coalitions on key issues

• Develop and advance Big Brother Watch’s relationships with allies across Government, legislative bodies, international organisations & NGOs in a strictly cross-party manner

• Produce formal correspondence, blog posts, presentations, and other documents articulating Big Brother Watch’s strategic goals

• Reflect, evaluate and implement learning from Big Brother Watch’s performance

PERSON SPECIFICATION

Essential

• Successful experience (2y+) fundraising from trusts and individual donors for a non-profit/NGO

• Experience of budget management and financial reporting, particularly in a non-profit context

• Proven leadership in a senior management role (2y+) in a similar role or environment

• Proven experience with high-level political judgement and decision-making

• A strong understanding of the external political environment, including levers for change and knowledge of what changes the minds of decision-makers

• A demonstrated commitment to defending rights and civil liberties in the UK

• Strong problem-solving skills

• Proven ability to work successfully in a non-party, cross-party environment

• Proven ability to represent an organisation as a responsible and high-impact ambassador

• Proven commitment to organisational excellence across all outputs

Desirable

• Experience managing managers

• Expertise and experience on UK issues relating to data protection, civil liberties, privacy, surveillance and/or free expression

• Excellent and persuasive communications skills

• Aptitude for managing and building relationships with stakeholders

• Familiarity with relevant UK surveillance and data protection laws

About The Road Safety Trust

The Road Safety Trust is a grant-funding charity committed to making UK roads safer, achieving impact through the funding of practical measures, research, dissemination, and education. Since its formation in 2014, they have awarded a total of £10 million to eighty-five projects and are now the largest independent grant funder of road safety initiatives in the UK. 

About UKROEd

UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service.  UKROEd is a trading subsidiary of the Road Safety Trust (RST) with surplus funds from the scheme given to the charity to distribute in grants.

UKROEd values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce. As such, all suitable applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, race, religion, sex or sexual orientation. 

Overview of the role

The Data, Security, & Information Management team are responsible for defining and executing the RST and UKROEd Digital Strategies, developing and implementing systems that ensure all data is collected, processed, and stored securely and efficiently, and in accordance with our responsibilities under UK GDPR and data protection legislation.

As Information Governance Officer, you will have responsibility for a range of assurance activities in relation to the information governance frameworks of both companies (approx. 20% RST, 80% UKROEd), including how we meet the requirements of the General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

You will be a first line point of contact for individual information rights requests (such as subject access requests), freedom of information requests, and other information governance and data protection-related matters.

You will understand the importance of privacy by design and information governance best practice to ensure compliance with statutory and regulatory obligations. You will work with colleagues to conduct Data Protection Impact Assessments on new, and amended, systems and processes.

You will take a leading role in supporting the application and maintenance of effective document and record management arrangements. 

You will provide guidance and training on best practice and legislative compliance changes.

Principal Duties

• Be the first point of contact in the DSIM Business Area for expert advice on individual information rights requests (such as subject access requests) and freedom of information (FOI) requests, effectively escalating to the Head of DSIM when required.
• Help the Head of DSIM and the Data Protection Officer (DPO) to ensure we meet our statutory obligations and procedural requirements, produce clear responses in plain-English, and continuously improve our processes in this area.
• Support and assist people to clarify and refine their requests for information.
• Work with colleagues across the organisation to secure the necessary information and ensure comprehensive understanding of the scope and scale of any request.
• Maintain and monitor information governance logs, identifying and reporting on trends in information rights and freedom of information requests and circulating key data to the team and the wider organisation as necessary. Note: whilst the administration of information rights requests forms a critical part of the role, this is less than 15% of day-to-day activity.
• Provide data protection and information governance training, working with the Head of DSIM and DPO in developing training and delivery.
• Support the reporting and analysis of data incidents.
• Working with the UKROEd Data Analyst & Head of DSIM, help investigate by collating information to support the organisation to learn and improve practice and governance, analysing statistics and providing advice accordingly on how to reduce risk. Escalate issues as necessary.
• Help with preparing submissions in relation to any matters referred to the Information Commissioner’s Office.
• Challenge practices, processes, and procedures as required, using negotiation and specialist knowledge to achieve continual improvement and compliance.
• Working with the Head of DSIM maintain, and keep up to date, the Records of Processing Activities (RoPA, on One Trust) and Applications Portfolio.
• Work with colleagues to conduct Data Protection Impact Assessments (DPIA) as part of the Digital Board Gateway authorisation processes.
• Assist the team and organisation with internal & external reviews and audits – reviewing information governance documentation of key stakeholders as part of the Annual Provider Review (APR) process.
• With the Head of DSIM, advise colleagues, including up to senior management level, on information governance and records management issues.
• Keep up to date with developments in information governance and data protection legislation, case law and guidance.

                                                               INFORMATION GOVERNANCE OFFICER

                                                                         PERSON SPECIFICATION

 

Qualifications

Essential

• You will either have a recognised data protection qualification or have significant experience in this area and be willing to work towards qualification. 

Experience

Essential

•  Experience of working in a data protection and/or information governance role, including responding to complaints and delivering excellent service.
•  Experience of involvement in organisational data governance projects for example the introduction of document/ records management disciplines.
•  Experience managing and maintaining a ROPA. Experience of using the One Trust system an advantage, but training will be provided.

Job Related Knowledge

Essential

•  Excellent knowledge and understanding of the General Data Protection Regulation & data protection and information governance best practice.
• ·Ability to identify, understand and clearly explain principles of data protection and information governance legislation.

Skills and Aptitudes

Essential

•  Excellent communication skills including written and verbal skills - able to communicate clearly and effectively with others and influence positive change.
• Excellent IT skills with the ability to adapt quickly to new technology and better ways of working
• Excellent organisation and time management skills with the ability to work under pressure and meet tight deadlines when required.
• Ability to work positively and consistently across the organisation to support colleagues and maintain high standards whilst managing multiple tasks, maintaining a high degree of accuracy and attention to detail.
• A strong team player, able to develop effective relationships across the organisation with a track record of respectful, open, and honest behaviour including a demonstrable commitment to inclusion and diversity.
• The ability to use your own initiative to foster improvements across the organisation, and to deliver work to an excellent standard.

 

 

 

 

 

 

 

We are currently looking for a Bid Manager (Corporate, Trusts and Foundations) to join us at The Duke of Edinburgh's International Award Foundation. 

The Duke of Edinburgh’s International Award (the Award) is a Non-Formal Education and Learning framework encouraging young people to find their purpose, place and passion in the world.

In more than 120 countries and territories, our globally recognised accreditation is available to all 14 to 24-year-olds, of all backgrounds, locations, cultures and abilities.

Through the programme, each young person becomes part of something special while developing their own interests, universal skills and life aspirations.

The Duke of Edinburgh’s International Award Foundation is the international charity that drives and encourages the Award’s growth, access and impact across the globe. Working in partnership with organisations and governing bodies, we oversee the licensing of Award operators – including schools, youth groups, employers and custodial institutions. 

The Foundation relies on a combination of operational and voluntary income to fund its work, and we are looking to grow the contribution of Corporate and institutional funders to the current income mix, alongside a strong philanthropic base.

We are therefore seeking an experienced and dynamic Bid Manager (Corporate, Trusts and Foundations) to join our Development team and play a pivotal role in securing funding through successful corporate, trust, and foundation applications. The Bid Manager (Corporate, Trusts and Foundations) will be responsible for researching, writing, and submitting high-quality, compelling funding proposals that bring to life the critical role the Foundation plays in ensuring that all young people have access to the Award, wherever they are or whatever their circumstances.