Data Support Manager Jobs

The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C. 

Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.  

Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across identified areas within Eastern ODN. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care. 

This post will require extensive travel across Bedford and Luton (and the surrounding areas) and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

Summary

Reports to: Director, Centre for Finance and Security at RUSI

Department: Centre for Finance and Security at RUSI

Salary range: £40,000 - £45,000 based on skills and experience

Location: Hybrid (Home/London office)

Contract: Full time

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About

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The Royal United Services Institute (RUSI) is the world’s oldest, and the UK’s leading independent think tank engaged in cutting edge research in defence and security. Its mission is to inform, influence and enhance public debate on a safer and more stable world. RUSI is a research-led institute, producing independent, practical and innovative analysis to address today’s complex challenges.

The Centre for Finance & Security (CFS) at RUSI is a leading authority on the intersection of finance and security. Its research aims to advance the integrity of the financial system by equipping the international community with the knowledge tools and ideas to understand, identify and disrupt the threats of illicit finance. 

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Main purpose of the post

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CFS places great importance on the professionalism of its operations.The ideal person for this role will therefore be a skilled administrator who will partner with different members of the team to ensure the smooth and effective running of our team.This will include working with the Director to ensure robust team operations, managing events, and producing our social media and podcast outputs to support our mission to maximise the impact of CFS’ research and other activities.

The team has grown significantly in recent years and thus – at the time of our ten-year anniversary – an experienced programme manager is now required.

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Key tasks

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Reporting to the CFS Director, the Programme Manager will have the following responsibilities:

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• Team administration
  • Oversee general administration (note the team has a dedicated finance manager) and support the operational efficiency of the team.
  • Coordinate improved use by the team of the RUSI Client Relationship Management (CRM) system.
     
• Event production
  • Working with RUSI’s central events team to support the delivery of events related to the ten-year anniversary of CFS, including the flagship conference in February 2025.
  • Support the delivery of roundtables and events (for example research-related workshops, offers to host leading figures from the finance and security world that are visiting London, or business development events).Tasks would include developing curated participation, identifying speakers and preparing and managing invitations.
  • Manage CFS stakeholder social events including our Christmas party and other functions.
     
• CFS Team external communications
  • Work with the team to continuously build and improve CFS communication strategy and our share of voice (SOV).
  • Manage social media channels and CFS content on the RUSI website.
  • Lead production of the CFS Suspicious Transaction Report podcast series.
  • Manage and produce CFS team monthly newsletter and media impact report.
  • ​Follow the news agenda to identify opportunities to promote CFS content.

• Track and log CFS team impact
  • Monitor media mentions and produce monthly report.
  • Gather examples of impact (e.g. Parliamentary appearances and hosting high-level guests) to feed into our stakeholder reporting.
  • Work with team members to identify opportunities to create impact with their activities and outputs

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The above list of duties is not exhaustive. The post holder will be required to undertake such duties that may reasonably be expected within the scope, grade and nature of the role.

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Person specification

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Essential skills and experience

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• Demonstrated experience of leading effective administration and programme management of a think-tank or similar programme with 15 staff members and annual budget of £2mm.
• Excellent interpersonal, communication and copywriting skills.
• Experience in project/ programme management ideally gained in research setting.
• Excellent IT Skills (MS Office + Database + Web Based App) 
• Excellent organisation skills 
• Experience of event planning and management, including proven experience in organising large scale events 
• Experience of social media management.
• Proactive thinker with the ability to work independently, as well as in a team. The role requires close coordination within our team and more broadly with partners across RUSI.

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Desirable skills

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• Experience with leading CRM systems.
• Experience with social media management and analytic tool – preferably Sprout
• Some knowledge of grants and bids management 
• Project management qualification/ certification gained from an accredited body

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Our expectations

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We expect all staff to abide by and promote our RUSI’s Vision and Values 

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Benefits  

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• 25 days annual leave (rising with service)
• Additional days off during Christmas - RUSI Christmas closure days
• Generous pension contributions at 6% employer contribution,
• Access to 24/7 Employee Assistance Programme
• Season ticket loan
• Free access to RUSI's world leading programme of events and conferences, research materials and library
• Trained Mental Health First Aiders
• *Enhanced sick pay
• *Enhanced maternity and paternity leave

  *Depending on length of service

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Application Process  

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To apply, please click on the apply button and follow the instructions. You will be asked to include:  

• Your CV;
• Cover letter of no more than one page.

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Closing date: 23:59 UK on 8th November 2024. Applications will be reviewed on a rolling basis, and the closing date brought forward if needed. Early application is encouraged.

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Equal Opportunity and Values​

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At RUSI you will be appreciated and valued. Our stakeholders, transactions, and projects are international and diverse, so we work hard to create inclusive teams that support our efforts and each other. We are committed in promoting equality and diversity in our workforce and make it as diverse as the communities we serve. Our recruitment data helps us monitor the effectiveness of our recruitment practices in order that we can continue to improve on creating a more diverse workforce.

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Family Support Worker

£23,000 pa + benefits (including 25 days annual leave, company car and pension)

This roles covers Thames Valley and the surrounding area.

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We are looking to appoint a Family Support Worker to deliver high-quality family support services as part of our Thames Valley Team.

Reporting to the Family Support Manager and working in partnership with health, education, and social care professionals, you will take responsibility for providing needs-led emotional, social, and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you will have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss, and change - and how best to help others deal with its impact.

Location:

This role covers Thames Valley and surrounding areas. The role does require travel, however you have the freedom to plan your own diary around the demands of both the families you are working with, your team, and also any personal appointments you may need to attend.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees. If you’d like to find out more about these benefits and working with us, please visit our website. More information can also be found in our Candidate Pack.

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

How to apply:

To apply please visit our website via the link.

Interview dates: Interview Dates to be confirmed.

Interviews will take place via Teams or in person with a date to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Location: 235 Broadway Bexleyheath DA6 7EJ

Salary: Hospice Band 2 - £24,236.88 - £24,966.95

Hours per week: 35

New Shop opening – Broadway Shopping Centre, Bexleyheath

We are opening a new shop and have a number of fantastic opportunities for a deputy shop manager.

Our goal is to generate funds for the hospice so we can continue to deliver exceptional care.

As a member of the management team you need to be motivated to help your store achieve its targets and to share this drive and enthusiasm with your team of volunteers. You will be expected to work with your volunteers to deliver a fantastic experience for our customers and donors.

These roles are HANDS ON! You will be required to sort donations and prepare clothing for sale which will include tagging and pricing items before placing them on the shop floor.

This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.

We are an equal opportunities employer and are committed to inclusion. We celebrate and embrace diversity and thus encourage applications from a variety of backgrounds, perspective, knowledge and skills

Please note that only short-listed candidates will be contacted.

Please note the role can be:
Remote (UK only) or Hybrid (Brighton/ Sussex)  
Full time with design experience, Part time 4 days if not

About the role:

We are looking for an experienced, driven and brilliant marketer who will help create, execute and evaluate multi-channel marketing and campaign strategies and continuously assess impact and ROI.  You will be a superb campaigns manager that has a passion for excellence and delivering high quality outputs that show impact. From planning with Head of Marketing and Communications to developing and delivering alongside internal teams and external partners, you will thrive on achieving impressive results. There is a very strong focus on all aspects of digital campaigning for this role and you will be fully knowledgeable about Google ads, Google analytics, SEO, PFA, PPC, SEM, CRM, mobile, social media, website design and content creation, podcasts, blogs, vlogs and email creation. You will be at a significant advantage if you have design and WordPress experience. You will be a part of a small but dynamic and friendly marketing and fundraising team and involved in many aspects of our life-saving work including sales plans for our training courses, raising our profile, protecting our brand and reputation and supporting our fundraising activities. You will have no paid reports to you, but recruiting suitable volunteers is something we would encourage.

Please reflect that grit and resilience is required for this role given the remote working, subject matter, fast paced and flexible, multi-tasking required and the need to be highly accountable, goal and results oriented.

Main Duties and Responsibilities:

· Drive engagement, increase visibility, improve our course sales and fundraising targets

· Manage our national and localised digital awareness campaigns from development stage to presenting results and assessment of impact

· Manage and optimise our website and landing pages for improved user experience and conversion rates

· Stay up to date with industry trends, emerging technologies, and best practices in digital marketing

· Help develop social media engagement strategies with our social media officer

· Coordinate email marketing campaigns, including audience segmentation, content creation, and performance analysis

· Conduct audience and market research to identify new opportunities and target audiences

· Collect, manage, process and analyse data, making recommendations to inform future strategy

· Engage different audiences on different channels such as writing press releases, website pages, podcasts, blogs, socials, and press releases

· Manage and write award entries

· Design marketing collateral such as posters, leaflets, web pages

· Work closely with our Senior Fundraising Manager on increasing fundraisers, fundraising income and volunteers

· Do any duties to support the Head of Marketing and Communications and Fundraising.

To be successful in this role, you must be responsive, flexible, have pride in your attention to detail, be extremely organised, meet deadlines and be driven to exceeding your targets.  You will need to be self-motivated and work comfortably on your own as a remote worker but enjoy working in a team (online). You will enjoy working mostly operationally as well as having a strategic approach to your work.

For this role, you will need:

• Evidence of leading and implementation of successful digital campaigns
• Project management of campaigns and communicating tasks to project teams effectively and efficiently
• Proven track record of multi-media marketing
• Experience of copy writing and proofreading for different audiences on multi-channels
• To be an excellent verbal and written communicator
• To be a confident negotiator and presenter
• A genuine passion for the Grassroots Suicide Prevention’s mission and values
• To have a positive “can-do” attitude and enjoy adapting to different tasks and challenges, sometimes daily
• Ability to work independently and in a team
• Willingness to learn and grow from the support and direction from Head of Marketing and Communications and step in when asked
• Ability to make risk-averse decisions and considered judgements acting as brand and reputation ambassador
• Represent Grassroots Suicide Prevention on external groups and promote our services and expertise.

Bonus points for:

• Demonstrating resilience to working hard remotely and being self-driven and motivated
• Design skills and ability to use Canva and/ or InDesign
• Experience of project management of large campaigns
• Design and publishing of web pages
• Experience of PR
• Experience of sales, particularly of courses

Please read the full JD attached

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Head of Grants and Programmes. This will be our first Head of Grants and Programme role and will provide the right candidate with a rare opportunity to implement and oversee the delivery of the Charity’s new £2.5 million dedicated grant programmes from pre to post award.

Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors. 

This role will be key, as we launch our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team and leading a committed team. 

This role would also oversee the programmes delivered by the Charity, offering the opportunity to grow these areas of work and directly influence the impact on patients and difference we make. 

We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery. 

Main Responsibilities:

Grant Management & Compliance  

• Oversee the delivery of the charity’s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to <£0.5M) 

• Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes 

• Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement) 

• Ensure grant making processes reflects and champion current best practice

• Oversee the implementation and management of a Grants Advisory Committee 

Relationship & Stakeholder Management 

• Build relationships with key stakeholders within UHS, including senior health professionals, executive team members, partners and beneficiaries

• Act as primary liaison for the charity’s grant making responsibilities, ensuring alignment with charitable objectives and 2024-2027 strategic mission

• Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals 

• Represent the organisation at meetings, site visits, events and other external facing activities as required 

• Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events) 

Strategic Planning & Funding Prioritisation  

• Lead the development of the charity’s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the charity’s mission and future goals 

• Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement) 

• Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests 

• Identify new grant opportunities and potential partnerships to diversify funding streams

• Maximise grant impact by contributing to the business planning process 

Evaluation, Reporting & Impact  

• Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio 

• Develop and implement an evaluation framework for the charity’s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved 

• Use data and insights to inform the continuous improvement of grant-making practices and programme development 

• Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate

• Support the Impact and Evaluation Officer 

Programme Delivery Management  

• Develop a robust online grant management system

• Co-ordinate cross-functional activities and resources to enhance the delivery of grant programmes 

• Ensure the design and delivery of grant programmes underpins strategic objectives 

• Develop strategic engagement programmes

• Keep abreast of changing external trends 

• Manage any Charity-led programmes as required and ensure all programmes are appropriately managed and evaluated for impact and value for money. 

General 

• Support the line management and continuing professional development of the grants team. 

• Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities 

• Support the wider work of the organisation, contributing to All Staff events/meetings as required 

• Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports 

• Support EDI journey

Person Specification: 

Knowledge and experience 

• Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment. 

• Demonstrable track record of contributing to organisational strategy 

• Demonstrable track record of utilising grants management systems

• Demonstrable track record of budget management 

• Proven ability in managing impact measurement of charitable programmes

• Proven ability in Committee Management 

Skills, abilities, and behaviours 

• Strong attention to detail 

• Financially proficient 

• IT proficient 

• Excellent problem solver 

• Excellent communication skills with the ability to build relationships with a wide range of stakeholders 

• Strong strategic thinking with excellent leadership skills and experience in managing and developing others. 

• A passion for the charity’s mission and a commitment to delivering high-impact programmes that enhances patient care 

This is an exciting opportunity to work as a refuge worker within a refuge service, supporting women and their children fleeing domestic abuse. Your responsibilities will include supporting and advocating for women and children, taking part in the on-call rota, managing day to day running of the refuge; health & safety, safeguarding, supporting the service and deputy manager. 

Some of the key accountabilities are: 

• Providing practical and emotional support to survivors of domestic violence and other forms of violence and abuse in accordance with Refuge’s philosophical principles. This will include conducting  key work sessions on a regular basis and keeping casework records up to date.  

• Welcoming new residents, explaining and arranging for them to sign occupancy agreements, ensuring that they are aware of their options for moving on to more permanent accommodation and to develop a proactive move on strategy for individual residents.  

• Establishing the risks to, and the needs of survivors of, domestic violence and their children through assessing their practical and emotional support needs throughout their stay at the refuge.  

• Developing individual support and risk management plans which address the risk of harm to survivors of domestic violence and other forms of violence and abuse and their children, and to ensure that such plans are in place for each resident.  

• Ensuring that any issues in relation to safeguarding children or vulnerable adults are brought to the immediate attention of the service manager, or if unavailable another manager.  

• Working in partnership with other agencies and to advocate for survivors to ensure their needs are met.  

For more information, please view our job pack.

As part of this role, you will be required to participate in an out-of-hours on call rota. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Fundraising Supporter Development Coordinator

About the role

CUF equips people and churches to build just and flourishing communities where they live, so everyone across England can access support when they need it most.

Our fundraising team is a valued part of this, and as our supporter development coordinator, you will coordinate campaigns, direct marketing appeals and other supporter communications, using fundraising best practice, to maximise Church Urban Fund’s income for all components of individual and church giving. This role will report to the Head of Fundraising and Communications.

Job Description

Location: Hybrid: Office base is in London with expectation for a minimum of one day per week in the office (The Foundry, 17 Oval Way, Vauxhall, London, SE11 5RR)

Contract: Permanent

Hours: 35 hours per week (flexible working arrangements considered)

Salary: £32,000 – £35,000 depending on experience.

Annual Leave: 22 days + 3 CUF discretionary days + Bank Holidays per annum.

Key Responsibilities

Instigate and undertake activities in the following key areas:

· Recruiting new individual supporters through on- and off-line channels, and by identifying prospects from within CUF’s connected audiences;

· Increasing lifetime support from existing individual givers through appeals, feedback pieces, and other engagement mechanisms;

· Being responsible for income and expenditure, including analysis of results and insight about data trends and ROI

How to apply:

For an informal chat about this role or for more information, please contact our Head of Fundraising and Communications, Kate Mulkern.

To apply, firstly please download and read our job pack on the careers page of our website. Then email an up-to-date CV and covering letter, outlining how your skills and experience fit the role profile’s responsibilities

Please note we will not consider CVs without a covering letter.

Closing date: 9:00am Monday 2nd December 2024 with interviews on Wednesday 11th December 2024 (in London)

Church Urban Fund is an equal opportunity employer and values diversity.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

A fantastic opportunity to lead the development and delivery of our Service Pledge programme, working with healthcare professionals and patients to improve experience of care in breast cancer services. You’ll manage a small team based across the UK as well as working closely with colleagues in services and policy to ensure people with breast cancer receive the best possible standards of care across the UK.

About you

As a strong project manager, you’ll be experienced in patient involvement and service improvement with excellent interpersonal and organisational skills. You’ll be confident managing a team working in a hybrid environment, supporting them to deliver long-term projects within agreed timelines and budget.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role has a flexible location, with the successful candidate being primarily based in one of our 4 offices (Cardiff, Glasgow, London or Sheffield). Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now Recruitment Team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9am on Wednesday 6 November 2024

Interview date: Wednesday 13 and Thursday 14 Novemserber 2024 (interviews will take place virtually via MS Teams)

The Maypole Project is in an exciting phase of development. 

This role needs to ensure that the Maypole Model of therapeutic support is delivered effectively, with maintained high-quality standards and associated appropriate resource levels.  Working to The Maypole Project vision of availability of our therapies to everyone who needs it reaching across the UK through appropriate outreach. 

Helping the team to achieve to our mutually developed strategic plan for growth in these key areas: service uptake, service provision, quality and resourcing.  While also raising the profile of Maypole Project Model of support.

Ensuring standardised ways of recording data and disseminating the impact of our services in communications to a range of stakeholders including for contracts/grants as well as for key supporters and internally the Board and staff team.

• Advocate and network:
  • Aiming to promote the services of the Maypole Project and our unique model of support: 
  • Arrange and provide connections and talks with a range of audiences with a plan together with our Head of Development. 
  • Through this creating potential connections for future contracts for The Maypole Project services and/or engagement in sponsorship of our work. 

We are seeking an experienced, autonomous and results-driven outbound sales expert to establish new business development strategies through outbound initiatives and to identify and implement new sales software or tools of relevance.

The ideal candidate will have a proven track record of building and scaling successful outbound sales strategies with a focus on acquiring new business within the B2B wellbeing space.

The candidate will be able to identify new market opportunities and generate leads to build and maintain a sales pipeline to meet agreed revenue and impact KPIs.

The role will include managing and delegating administrative responsibilities to the Client Sales Executive and working collaboratively to inform and upskill them on the overall outbound strategy.

Following a clear sales process, qualified leads will be handed over to ensure an exceptional customer experience from enquiry to point of booking, working to support a smooth handover to enable the successful delivery of services.

Our Gambling Outreach And Living Support service GOALS is our community-based support service that provides bespoke and holistic 1:1 and group support to individuals and affected other impacted by gambling harms.

Our aim is to deliver an impactful GOALS service across London which builds effective networks of support for people before, during and after treatment.

A main aspect of the role will be to support and work closely with individuals presenting with lived experience of gambling harm issues and/or people affected by this issue. The GOALS Supporter will understand gambling related harm and dependency issues and be able to ensure safe working environments and take a robust lead on safeguarding and harm minimisation procedures and policy.

The post holder will work with the Head of Support Services and GOALS Coordinator to support the development and maintenance of the systems and structure of the service, ensuring that governance and polices are implemented, safeguarding and safe working practices are systematic and develop a clear understanding of how the service integrates with the national gambling treatment service.

Other support activities will be developed, such as group support and weekly meet ups.

The post holder will develop and maintain relationships with key stakeholders, deliver presentations and other promotions within community, education and health centres to help grow and develop the service.

Adherence to health & safety, equal opportunities and diversity policies is expected at all times.

Qualifications or Relevant Experience

•Two years minimum experience in similar role 

•Professional qualification in health, social care/community at level 3 or working in health/social care/addiction 

Essential Skills & Knowledge

•Knowledge and understanding of recovery

•Knowledge of safeguarding children and adults

•Knowledge and commitment to equal opportunities and anti-discrimination

•Ability to work responsively and flexibly in a range of settings

•Ability to represent the service and present to other organisations

•Ability to maintain clear and consistent boundaries

•Ability to provide a safe space when working with a client to address their needs holistically

•Communicate clearly in writing, face to face, online and on the telephone

•Ability to work positively in a team

•Ability to work independently, prioritise, plan and manage own workload

•Ability to utilise supervision constructively

•Knowledge of gambling and related issues

•Ability to keep up to date with trends in support services and changes in the sector

Desirable Skills

•Experience of liaison with voluntary and statutory organisations

•Experience of engaging with people from a diverse range of backgrounds

•Desired but not required, lived experience of gambling harms either directly, as an affected other or working with individuals who have experienced gambling harm.

We are looking for someone on a 2 year fixed term contract to support CCT, as we engage in a programme of significant digital change, with our core information management systems under active review and development. The complaint processing of personal data is fundamental to delivering our business objectives and will be a crucial deliverable for our Digital Transformation Programme.

The Compliance officer will be instrumental in ensuring CCT complies with best practice in relation to the storage and use of people’s personal information, ensuring compliance with the relevant GDPR regulations and will also be responsible for ensuring that the CCT’s policies and procedures are compliant with the relevant Government Functional Standards as well as following good practice in relation to its governance policies and procedures.

The post holder will work with every team, at all levels across CCT, to help embed a risk-based approach to data protection and decision-making, championing both the intent of data protection law and effective operational outcomes; adopting best recommended practice where there is ambiguity about minimal compliance requirements.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Friday 8th November 2024.

The interviews will take place in Northampton on 18th November 2024. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Job description

Digital Communications Manager 

Job Location: Hybrid, with two days a month working from our London (Victoria) offices and/or at our members’ events in line with the role. After passing probation, up to six weeks ‘super remote’ working per year, where you can work anywhere in the world.  

Holiday: 27 days per year, plus 3-day winter shut down, plus eight flexible bank holidays (annual leave is pro-rated to 0.6 FTE) 

Hours: 22.5 hours per week (0.6 FTE)  

About the Fair Education Alliance 

The Fair Education Alliance (FEA) unites nearly 300 member organisations under a shared vision that no child’s educational success is limited by their socio-economic background. Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system.

Why we need you 

Effective communications are crucial if we are to achieve our vision, and we need our digital communications to take centre stage. This is an exciting new role for someone who has experience in digital communications and marketing and wants to play a significant part in a small but influential organisation. 

In 2024 we are redefining our Communications Strategy, and you’ll be at the heart of this change. Working with our Head of Communications and work area leads, you will manage and develop our digital channels to reach key audiences, drive engagement with our member organisations, and increase public awareness of educational inequality. You will have a creative and engaging approach to content creation, working closely with the Secretariat and Alliance members.

If you are a digital communications all-rounder, then this role is for you. In a typical day you could be speaking to our Youth Steering Group, creating content to support the launch of our latest report, building our email newsletter, or developing social media strategy to engage key policy influencers.

You will be equally at home managing day-to-day tasks, creating compelling content, and shaping strategy. You will be able to balance a data-informed approach with an instinct for good content.

What we’re asking of you 

Leading the delivery of our brand and communications across all digital channels 

• Create and deliver content across our social media channels that engages our audiences so we can achieve our objectives. 
• Champion our members and their activities, involving members in content creation and digital campaigns. 
• Work with area leads to develop and deliver organic and paid digital marketing campaigns and activities. 
• Ensure our website is regularly updated with relevant and timely content. 
• Manage our regular email newsletters, including our weekly Member Bulletin. Compile content, schedule contributors and build email campaigns.

Supporting development and delivery of communications strategy 

• Support the Head of Communications and Senior Leadership Team to develop a sustainable, effective communications strategy. 
• Develop channel strategies to grow audiences and increase engagement.
• Ensure digital communications activity is well planned, with clear objectives and metrics, in line with our communications strategy.
• Establish clear ways of working and guidelines, where appropriate, and ensure best practice is followed by staff and contributors. 

Managing and monitoring our digital channels 

• Monitor our social media channels, identifying opportunities and risks. Where appropriate, escalate risks to Head of Communications and agree mitigation. 
• Regularly respond to comments and posts on our social media channels 
• Ensure channel analytics are recorded and analysed, and learnings applied. Provide data and analysis for quarterly board reports, as well as monthly communications briefings.
• Monitor search engine performance and look for opportunities to create SEO-friendly content. 

See attached Job Description for all essential and desirable skills and how to apply.