Data Protection Jobs

JOB PURPOSE 

UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships. 

Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website. 

This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.   

One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.  

The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.  

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. 

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

Planning, coordination and growth

• Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.  
• Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.  
• Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.  
• Adapt content from UNHCR’s head office and field communications to localise for UK audiences.  
• Develop social media editorial plans to amplify campaigns, milestones and events.  
• Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.  
• Flag and navigate political sensitivities in line with UNHCR and charity policies. 
• Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager. 
• Update and maintain community management guidelines on a regular basis.  
• Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.  
• Other support for digital communications as required, such as helping cover website activities when colleagues are on leave. 

Analytics, reporting and best practice

• Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026. 
• Create and lead on a testing roadmap, leveraging new features across all social media channels. 
• Keep up to date with social media content trends, news and tools to inform best practice and strategy.  
• Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects. 
• Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

• Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.  
• Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.  
• Experience of identifying and driving iterative improvements to digital channels through testing and analytics.  
   

Essential Skills/Knowledge

• Proficient in using social media tools to evaluate performance and identify improvements.  
• Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.  
• Researching images and writing compelling copy for different audience profiles.  
• The ability to prioritise multiple tasks, working proactively and sometimes under pressure.  
• Good attention to detail, strong ability to proofread and pick up inconsistencies.  
• Understanding of data protection principles.  
• Excellent stakeholder and relationship management skills.  
• Proficient in Microsoft Word, Excel and PowerPoint. 
• An interest in global humanitarian affairs.   
   

Desirable Skills/Experience

• Working in a not-for-profit or advocacy organisation.  
• Experience with refugee issues or field work. 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 9th December 2024

First stage interviews: Week commencing 9th December 2024

Second stage interviews: Week commencing 16th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

JOB PURPOSE 

The Administrative Assistant role provides a range of proactive administrative support to the Director of Fundraising of UK for UNHCR, as well as to the wider fundraising team. This role is therefore a key support in growing funding for refugees and displaced communities. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES 

• Proactively manages the Fundraising Director’s calendar: scheduling and rearranging internal and external meetings and liaising with key internal and external stakeholders.  
• Helps schedule meetings for the various fundraising teams.   
• Books meeting rooms for internal and external meetings, ensuring any required technology is set up. 
• Ensures briefings for Director of Fundraising are received in advance of meetings. 
• Registers in-person external guests to the office and ensures they are welcomed. 
• Books travel arrangements for the Director of Fundraising and heads of fundraising.  
• Minutes meetings, including documenting and sending out summary of decisions made and next steps from internal meetings. 
• Updates partner information in our database (Salesforce). 
• Maintains files and records on SharePoint. 
• Manages invites and guestlists for donor events.  
• Leads on organising logistics for twice annual fundraising all staff strategy away days. 
• Coordinates with colleagues to secure content and information for donor materials (newsletters, proposals, reports).   
• Helps create template documents for donors (for example, thank you emails/letters). 
• Collates documentation for purchase orders and invoices.  
• Builds and manages positive relationships with internal and external stakeholders. 
• Identifies any administrative processes that could be simplified or made more efficient. 
• Appropriately manages any confidential information. 
• Supports other directors and fundraising colleagues on administrative activities. 
• Performs other appropriate tasks or duties as required.  

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience 

• Previous experience in an administrative role. 
• Previous experience with diary management.   

Essential Skills/Knowledge   

• Proficient in the use of Microsoft Office platforms: including Outlook, PowerPoint, Excel and Word. 
• Excellent written and verbal communication skills. 
• Excellent accuracy and attention to detail. 
• Good organisational skills, including the ability to manage priorities. 
• Strong interpersonal and collaboration skills. 

Desirable Skills/Experience 

• Understanding of a fundraising department. 
   

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Thursday 12th December 2024

Interviews: Week commencing 16th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal.  We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

About Us 

Hibiscus Initiatives is a passionate, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to those at the intersection of the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with women and amplifying their own voices, so their experience is recognised by those making policy decisions

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.

About the Role

We are now recruiting for an experienced Director of Operations to play a crucial role in guiding our driven and committed team as we shift our culture and infrastructure, upholding our vision, mission, principles, and values.

The post holder will work with colleagues to develop, implement and review Hibiscus’s strategy and plans, particularly as they impact our operating and finance models. They will be responsible for developing and monitoring the annual business plan, reporting progress and providing reliable structural, financial and people management. They will support the CEO in building and instilling a sense of unity and purpose into the work of the organisation, and represent the operational work to the Board. They will be responsible for the efficient running of operations and central functions, conducting risk assessments, monitoring performance and reviewing procedures, with a particular focus on overseeing the effective financial management of the organisation.

The successful candidate will be responsible for financial planning and producing financial budgets for the organisation, alongside monitoring projects from start to finish, preparing costings for funding applications, agreeing contracts and grant terms, monitoring deliverables and co-ordinating timely reporting. They will oversee the production of quarterly management accounts and yearly finance audits, and communicate the financial landscape of the organisation to the Senior Leadership Team (SLT) and Board. The Director of Operations will play a key role in risk and compliance, with a focus on data, safeguarding, policies and procedures, and legal and statutory requirements. They will work to increase the effectiveness of our operations, whilst supporting and contributing to the fundraising efforts of the organisation. A key element of the role will be to work to integrate our workplace culture into HR processes and procedures, modelling a fair and open management approach that ensures trusted relationships are embedded throughout the organisation.

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary
£60,000 – £65,000* per annum

*Salary negotiable up to the mid-point of the band, depending on experience

Team
Operations

Duration
Permanent 

Hours
Full-time (35 hours per week)

Location
Hibiscus’ main office in Islington, London, for between two and three days a week. Flexible working arrangements available for the remaining days.

Reporting to
CEO

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or gender-based violence.

The successful candidate will have significant experience of strategic financial planning and managing organisational finances. The candidate will have a clear commitment to Hibiscus’ vision, mission and values, and a strong commitment to anti-racism. They will have a willingness to deepen their understanding of our work and show a commitment to personal growth.

The successful candidate will be able to demonstrate a strong understanding of safeguarding, health and safety, data protection, Charity Commission and Companies House requirements, alongside other major compliance areas. They will have highly effective communication and presentation skills, and will be confident liaising with Hibiscus’ teams, the board and a wide range of contractors and partners. This will include demonstrable skills around change management and a strong understanding of risk management. Experience of writing and contributing to fundraising bids is desirable, as is prior experience of the charity sector.

The successful candidate will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

We are recruiting a Data and IT Assistant apprentice to capture and measure the impact of PAPYRUS’ services and provide IT support to our team. 

What you will do: 
• Support the Data Manager to capture, cleanse and present data on PAPYRUS’ activities. 
• Provide first line IT support to colleagues and liaise with our third party IT provider where necessary. 
• Assist with the setup of equipment for new starters and keeping a log of PAPYRUS issued equipment. 
• Manage PAPYRUS CRM systems to maintain data accuracy and ensure good data capture and management practices are followed. 
• Prepare and share impact reports with the team. 
• Support the wider team with any GDPR or Data Protection queries. 

To be successful in this role you will have: 
• English and Maths GCSE or equivalent grade C or above
• Previous experience providing dedicated administration support. 
• Ability to deal with sensitive information with discretion and to maintain confidentiality
• Experience of working effectively within a team environment and assisting colleagues 
• Excellent verbal and written communication skills including the ability to write reports. 
• Competent user of Microsoft 365 systems. 

Please visit the careers site for the full job description and person specification for the 
role. 

The apprenticeship programme is due to start in February 2025, provided by Apprentify - an industry-led apprenticeship provider. The successful candidate will learn and work on the job at PAPYRUS whilst receiving 20% off the job training from industry experts, which will be led through virtual classrooms. This course currently has a 100% pass rate.

The qualification will include:• Data Technician Level 3 

Salary: £24,404 per annum (SCP 4) progressing by increments to £25,183 per annum (SCP 6) 

Hours: 36 hours per week 

Location: Warrington 

Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship

Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details. 

Closing date: 8th December 2024

We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible. 

PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. 

PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.

The Energy Neighbours Information and Data Manager is responsible for setting up and managing the systems that enable all staff and organisations involved in the project to gather and use information and data. Information and Data Manager works with the Project Manager to make good use of staff and partners time through excellent information systems.

The Energy Neighbours Information and Data Manager ensures the whole team has the information and data systems they need to engage and support residents and community organisations – and be accountable to partners and funders. The Information and Data Manager ensures information and data is secure, up to date and used to improve and develop the project.

The aim is that the project starts in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

• An experienced, enthusiastic information manager
• Experience of developing and managing data systems which meet the team and project’s needs
• Advanced data management and analysis skills, able to use database systems
• Ability to support surveys, data analysis and present key results
• Able to provide staff training and guidance documents, enabling others to use systems and follow good data management practice
• Relevant level 5 (HND) qualification or able to learn at this level
• Supports TSL Kirklees aims and values

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Information and Data Manager will work closely with and report to the Energy Neighbours Project Manager.

Job Summary
Return Fundraising is looking for an experienced Data Manager to lead the team responsible for overseeing all data services within the business. In this role, you will ensure that data is collected, stored, processed, and reported accurately and efficiently to support exceptional telephone fundraising.

The Data Manager plays a critical role in data compliance, processing, and analysing client data. During campaigns, the team produces exports to clients and third party suppliers, including payment processors and fulfilment houses, and supports the fundraising team to improve the fundraising results using data analysis and segmentation.

You’ll need to be experienced in data management, proficient with databases and Excel, and it would be advantageous to have familiarity with reporting tools and processing software.

Our preference is a hybrid role, working from home with 2 days a week in our London office, however consideration will be given to candidates who live further afield and are looking for a fully remote based position.

Consideration will also be given to a part time role of pro rata 32 hours per week over four days.

Return Fundraising

We were founded in 2015 by former charity employees, and today, we’re proud to be one of the UK’s largest telephone fundraising agencies.

Our team of specialised career fundraisers deliver sector-leading results, and we provide insight, strategy and tailored support to maximise the impact of our charity client’s campaigns.

Main Responsibilities

Data Processing

• Oversee data processing, ensuring data integrity, storage, and secure transfer practices align with industry standards.
• Manage data formatting, ensuring data is accurately prepared and uploaded for clients, suppliers, and our dialer system.
• Implement and maintain rigorous data quality checks, guaranteeing accuracy, completeness, and consistency across all data records.
• Ensure adherence to data handling best practices.

Compliance

• Oversight of data protection and GDPR / DPA2018 practices across the business, with the support of the Director of Data & Operations.
• Understanding of the Fundraising Regulator’s Code of Practice and making sure that day-to-day practices meet our high standards.

Analysis

• Analyse current and historic fundraising data to provide clear segmentation strategies which improve campaign effectiveness.
• Develop and monitor SQL-based dialling rules, adjusting based on performance metrics.
• Produce insightful reports for internal stakeholders, assisting in data-informed decision-making and operational improvements.

People Management

• Manage, develop, and support the Data Assistant, conducting regular performance reviews and one-on-ones.
• Provide training and guidance on data protection, data handling, and operational standards, promoting continuous learning and growth within the team.

Administration

• Maintain comprehensive data logs and prepare up-to-date process documentation.
• Identify and implement process improvements to streamline data operations and support overall business objectives.

Skills

Essential

• High-level proficiency in Excel and experience with structured data schemas.
• Proficient in data segmentation and analysis
• Understanding of data protection best practices
• Understanding and application of basic SQL
• Ability to thrive under pressure, manage conflicting priorities, and take ownership of responsibilities.
• Adaptable and positive approach to change.

Desirable

• Experience working with databases and project management.
• Understanding of fundraising and/or telemarketing sectors.
• Familiarity with reading dialler reports and making informed operational adjustments.
• Knowledge of the Fundraising Regulator’s Code of Practice.
• Experience with APIs and/or automation software such as Zapier.
• Line management experience, including training and development.

Travel

Occasional travel within London and the UK may be required for client meetings, conferences, and training events.

Offer

• Annual salary of £37,000 to £40,000 depending on experience and location
• Full time permanent contract of 37.5 hours per week Monday to Friday,
• Consideration will be given to a 32 hour week over Monday to Thursday, with a pro rata salary
• Hybrid working with flexible working from home and office days
• Consideration will be given to a fully remote position with a salary adjustment
• 25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days after five years of service
• Laptop, plus home working equipment including chair, desk and monitor
• Pension contribution of 3%
• A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers
• Being able to support some of the UK’s best charitable causes and raise vital funds they need to keep funding their projects

Phoenix Futures have an exciting opportunity for someone looking to develop their career as a data management professional, as well as make a difference to the lives of people affected by addiction across the UK.

Within this varied and interesting role, you will have the opportunity to work closely with our frontline teams to support them to make decisions on how best to ensure our services are inclusive and effective. We strive to be the best and utilising data insight to help inform decision making has a key role in ensuring we do our best to support the people who use our services. Moreover, you’ll also work as part of a highly skilled team to ensure compliance with GDPR across the organisation, as well as ensure our data systems are fit for purpose.

The Role
As Data and Performance Manager, you will support Phoenix Futures to achieve our purpose for everyone to be able to achieve their potential for themselves, their families and communities. You will be part of a passionate and skilled Quality & Performance Team. The role is full time 37.5 hours per week.

About You
To join us as Data and Performance Manager, you will need: 

• A passion and commitment to using data to improve service delivery
• Experience of providing Systems Support – you will support the development of case management systems across the organisation, working with both external and internal stakeholders
• An interest in Data Analysis – you will analyse data to create insight and reports for service performance and market analysis purposes 
• Experience of GDPR Compliance - Acting as Data Protection Officer for the organisation
• Experience of Line Management – you will manage the Data and Systems Officer for production of regular reports and systems support
• To have excellent communication skills, both written and verbal
• To be determined, with a drive to succeed and a willingness to learn
• To be enthusiastic about making a real difference to the lives of people we support

Your Rewards

• Starting salary of £35,500 per annum with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £41,000 per annum.
• Flexible working available with flexible work location including option of home-based working
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Quality and Performance Team
Due to sustained growth across the organisation, the experienced Quality & Performance Team (Q&P) have recently expanded to become a 12-person team. Q&P is formed of sub teams including Health and Safety, Reducing Harm, Innovation and Improvement, as well as Quality and Compliance.

The Quality and Performance Team are typically home-based, with occasional travel to operational services and/or London when required.

About Phoenix Futures
Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment.

We use our expertise to support people in their personal recovery and to improve their lives. We are dedicated to advocating for people who are often overlooked and stigmatised, to ensure they have a fair chance to lead healthy and fulfilling lives. Our aim is for everyone to be able to achieve their potential for themselves, their families and communities.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

Interview Process
We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix Futures and we can get to know you.

If shortlisted, the interview process for the Data and Performance Manager role will be a 2-stage process. The first stage will include a short excel-based skills task, with the second stage being a virtual interview via Microsoft Teams. We expect to all interviews to take place for this role W/C 9th December 2024.

If shortlisted, all details will be provided well in advance – including the skill task - so that you can feel adequately prepared, and so we can support you with reasonable adjustments as required.

Finally, please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

Circa £45,000 per annum

Fixed Term – 6 months

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Data Integrations Developer.

As a Data Integrations Developer, you will be at the forefront of designing and building a range of data integrations. You'll work closely with internal stakeholders to agree on the scope, data involved, and endpoints while aligning with our overarching UNICEF UK data architecture and methodologies.

Key Responsibilities:

· Design and develop automated data integrations tailored to our strategic objectives.

· Collaborate with teams to define integration scope, identifying key data sources and endpoints.

· Implement best practices in data integration, including automation and effective alerting.

· Reduce key person dependencies and mitigate risks associated with data processes.

· Rapidly troubleshoot and resolve data issues to ensure smooth operations.

We seek a technically proficient candidate who has a track record and can demonstrate their ability to integrate data into data platforms such as Snowflake or Salesforce from a variety of sources. Additionally, you will possess a collaborative spirit and be passionate about leveraging data to drive organisational success.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 5 December 2024.

First Round Interview dates: Tuesday 7, Wednesday 8, Thursday 9, Monday 13 and Tuesday 14 January 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

There when it matters

Sue Ryder has an exciting career opportunity within our IT Directorate for an experienced and driven Head of Data and BI. You will have strengths in both hands-on technical application and development as well as Managerial aspects of the role. Leading from the front you will manage vital roles, including BI Development, Data Engineering, and Data Analysis.

The successful candidate will be solution focused with the ability to both communicate and work collaboratively with all levels of stakeholders both technical and non-technical.

About the role:
The role is crucial in developing organisation-wide reporting capabilities, providing strategic-level insights to our executive team and SLT, and ensuring the smooth integration of data from multiple sources. The Head of Data and BI will act as a key ally to operational teams, supporting them in achieving their goals while driving forward the charity’s ability to use data for decision-making and impact measurement.
Full dimensions of this role can be found in the supporting Job description.

About you:
• Key experience and proven ability in Power BI, SSIS, SASS, SSRS
• Comprehensive understanding of SQL and Data warehousing principles with experience of working with cloud-based data warehousing, data engineering, and CRM systems.
• Demonstratable experience of SQL Server and T-SQL with strong SQL skills in MS SQL.
• Strong understanding of data governance, GDPR, and data compliance standards.
• Experience in leading data strategy development and implementation.
• Experience of developing data warehouse capabilities in Microsoft Azure
• Experience of working in a matrix management environment
• Extensive experience of producing Mapping Specifications.
• An understanding of a broad range of integration approaches and technologies. SOAP, REST, Service Orientated Architecture
• A knowledge of diagramming techniques e.g. UML.
• Data modelling experience.
• Demonstrable knowledge and experience in problem, error and knowledge management, analysis, resolution and delivery techniques.
• Evidence of ability to undertake and deliver specific projects and supervise short term project teams, and ability to be flexible to prioritise workload under pressure.
• Experience working with and manipulating large datasets in a variety of formats, including complex data models
• Demonstrable ability to turn data into actionable insights

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.

Benefits
• Company pension scheme
• 27 days holiday - rising to 33 with length of service plus bank holidays
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop
• Structured induction programme and learning and development opportunities.
For more of our employee benefits please visit our website.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.

We are particularly interested in increasing applications from the global majority, LGTBQIA+ and people with disabilities as they are currently underrepresented in our organisation.

Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process.

If you want more than just a job, we want you.

Join the team and be there when it matters.

Head of Data and Business Intelligence (Remote)

Salary: £60,000 - £65,000 per annum

Hours: 37.5 hours per week 

Location: Remote, with occasional in-person meetings (travel expenses covered) 

Employment Type: Temporary or Fixed Term Contract

Duration: 3-6 months

About the Role:

We are seeking a dynamic and experienced Head of Data and Business Intelligence to lead a data-driven transformation for a respected charity. This hands-on, strategic role will involve overseeing data warehouse development, enhancing data integration, and driving the charity’s data strategy forward. This position requires a visionary leader with a strong technical background who can inspire a data-centric culture and enable impactful, data-informed decision-making across the organisation.

Key Responsibilities:

- Lead the Data Team and manage BI development, data engineering, and data analysis functions.

- Develop and execute the charity’s data strategy to support effective decision-making and performance measurement.

• Oversee the design, development, and maintenance of the centralised data warehouse, ensuring data quality and accessibility for analysis and reporting.
• Partner with cross-functional teams to meet their data needs, including the Executive team, SLT, and operational teams, to enhance reporting and impact measurement.
• Spearhead the migration of data warehousing and reporting capabilities to a cloud-based solution, improving data interoperability.
• Establish data governance policies, ensuring compliance with GDPR and other data protection standards.
• Design and implement dashboards, metrics, and KPIs to provide meaningful insights that align with the charity’s objectives.

Required Skills & Experience:

• Bachelor’s degree (or equivalent experience), preferably in a relevant field.
• Proven expertise in data governance, GDPR, and data compliance.
• Extensive experience with BI tools (e.g., Power BI, Tableau) and data visualisation.
• Advanced SQL skills and experience with Microsoft SQL Server, T-SQL, and data warehousing.
• Experience with Microsoft Business Intelligence stack (Power BI, SSIS, SSAS, SSRS) and Microsoft Azure.
• Strong understanding of cloud-based data warehousing and integration technologies (SOAP, REST, SOA).
• Demonstrated ability to translate complex data insights for non-technical audiences.
• Excellent communication, interpersonal, and organisational skills, with a track record of collaborating with diverse teams and stakeholders.

Key Attributes:

• Strategic thinker with a passion for data, capable of motivating and leading a team to achieve excellence in data solutions.
• Exceptional problem-solving skills, detail-oriented, and able to manage multiple priorities effectively.
• Able to work collaboratively with internal teams and external partners, aligning data initiatives with broader organisational goals.

Benefits:

• Flexible, remote working arrangement.
• Opportunity to make a meaningful impact within a charity-driven environment.
• Travel expenses covered for in-person meetings.
• Supportive, collaborative culture with a commitment to personal development and growth.

Application Process:

you’re ready to lead data-driven transformation within a charity environment, we’d love to hear from you. Apply today to take on a rewarding challenge that aligns data with purpose and impact.

Note: All applicants must have a valid driver’s license and be willing to travel as required.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Data Insight Officer  
£26,813.56pa (FTE)

37.5 hours per week

About us:

At Bluebell Wood Children’s Hospice, we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £6.5m to keep our doors open and only around 16% of our income comes from government sources, the rest has to be raised through fundraising activity.

Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team support these families in our modern, purpose-built building. All our rooms bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.

We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.

The role:

Are you passionate about using data to drive strategic decisions and make a real difference? Join our team as a Data Insight Officer!

At Bluebell Wood Children’s Hospice, we’re committed to making a meaningful impact, and data plays a critical role in achieving our ambitious goals. We’re looking for a Data Insight Officer to support our Income Generation team by providing data-driven insights, helping us optimise our fundraising and marketing efforts, and identifying opportunities for growth.

As the Data Insight Officer, you will:

· Analyse donor data to identify trends, patterns, and income-generation opportunities.

· Provide actionable insights to inform fundraising strategies and campaigns.

· Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).

·         Generating income by collaborating with fundraising teams to design and evaluate initiatives.

· Manage and maintain the integrity of our CRM system (Donorflex), ensuring accurate data segmentation for targeted campaigns.

· Conduct market research to benchmark against industry standards and inform strategic planning.

· Prepare and present detailed reports and insights to senior management and board members.
 

What We’re Looking For:

Essential:

· Minimum 1 year of experience in data analysis, preferably within a fundraising or marketing environment.

· Proficiency in data analysis software and tools (e.g., Excel, SQL).

· Experience working with CRM systems (e.g., Donorflex, Raiser’s Edge) and data visualisation tools (e.g. Tableau,                Power BI).

· Strong analytical and problem-solving skills with the ability to interpret complex data sets.

· Excellent written and verbal communication skills.

· Strong organisational skills and attention to detail.
 

Desirable:

· Experience working within the charity or nonprofit sector.

· Familiarity with SEO strategies to support marketing and fundraising campaigns.

· Advanced knowledge of data visualisation and reporting tools.

Why Work With Us?
 

At Bluebell Wood Children’s Hospice, you’ll be part of a passionate team dedicated to making a positive impact. We offer a supportive work environment where your insights can directly influence our success. In addition to making a difference, we offer opportunities for professional development, flexible working arrangements, and the chance to be part of a mission-driven organisation.

We can offer the following benefits:

· 33 days’ annual leave with the option to buy and sell

· Sick pay

· Health Care Cash Back Scheme

· Free counselling sessions

· Enhanced maternity pay

· Enhanced paternity pay

· Enhanced parental bereavement leave

· Compassionate leave

· Salary sacrifice scheme

· Training & Development

· Investment in your wellbeing

· Volunteering & shadowing days

· Free parking on main site

· Free drinks and subsidised meals

· Time off in lieu

· Uniform

· Eligible for NHS Blue Light Card

· Eligible for The Company Shop

How to apply:

If you think you have what we are looking for, follow the link to our website where you can download and complete an application form.

Closing date: 2nd December 2024

Interviews:          11th December 2024

previous applicants need not apply

We are looking for a hands on Head of Data and BI to develop organisation-wide reporting capabilities, providing strategic-level insights to the executive team, and ensuring the smooth integration of data from multiple sources, for a wonderful health charity offering home working.

The Charity
A warm and collaborative charity, dedicated to supporting people through the most difficult times of their lives from palliative and bereavement care to supporting familys with the loss of a loved one.

You will be joining a highly respected organisation, with an inclusive working culture, offering fantastic benefits including structured induction programme and learning and development opportunities to aid career progression, 27 days holiday - rising to 33 with length of service plus bank holidays and a company pension scheme as well as much more.

The Role
The role of Head of Data and Business Intelligence is a hands-on technical role that will lead data warehouse development and associated services provided by the Data Team.

The Head of Data and Business Intelligence will be responsible for leading the development and execution of the charitys data strategy, ensuring data-driven decision-making across the organisation. The role is responsible for the strategic oversight and management of the charitys centralised data warehouse, ensuring that data is collected, stored, and managed to support effective reporting and analysis across the organisation.

In a devolved model, where data analysts sit within various departments, this role does not involve direct line management of analysts. Instead, the role focuses on collaborating with these teams to support their data needs and operational objectives.

The role is crucial in developing organisation-wide reporting capabilities, providing strategic-level insights to the executive team and SLT, and ensuring the smooth integration of data from multiple sources.

The Candidate
Key experience and proven ability in Power BI, SSIS, SASS, SSRS
Comprehensive understanding of SQL and Data warehousing principles with experience of working with cloud-based data warehousing, data engineering, and CRM systems.
Demonstratable experience of SQL Server and T-SQL with strong SQL skills in MS SQL.
Strong understanding of data governance, GDPR, and data compliance standards.
Experience in leading data strategy development and implementation.
Experience of developing data warehouse capabilities in Microsoft Azure
Experience of working in a matrix management environment

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Data and Impact Analyst
Full-time, Permanent (Monday to Friday, 9am–5pm)
Location: West London, W3 (Hybrid: 3 days in-office, 2 days remote)
Salary: £30,000–£35,000 per annum

Are you a skilled and proactive data professional looking to make a meaningful impact? We are recruiting a Data and

Impact Analyst for an inspiring London-based charity dedicated to tackling food poverty and reducing food waste. This is a unique opportunity to combine your technical expertise with a cause-driven mission, leveraging data to drive positive change.

About the Organisation
This charity, headquartered in Acton with satellite sites across London, is a pioneer in food redistribution, delivering over 1 million free meals each month to communities in need. Their mission also includes reducing food waste and its environmental impact. With a strong commitment to innovation, they are investing in technology to enhance their operations, including a transition to Microsoft Dynamics 365 and Power BI.

The Role
As the Data and Impact Analyst, you will play a pivotal role in driving the charity’s growth through robust data analysis, impactful reporting, and seamless system management. Reporting to the Finance and Data team, you will collaborate across departments, translating complex data into actionable insights that inform strategy and operations. You’ll also support the launch of Microsoft Dynamics 365, shaping the future of their data capabilities.
Key Responsibilities:
• Database Development & Maintenance: Manage and develop data systems using Microsoft Dynamics 365. Ensure data quality through regular audits and implement improvements.
• Reporting & Impact Analysis: Create and manage insightful Power BI reports and KPIs to measure the charity’s impact. Provide actionable insights for leadership and stakeholders.
• Systems Roll-out: Support the implementation and organisation-wide adoption of Microsoft Dynamics 365. Leverage legacy systems during the transition.
• IT & Data Management: Oversee information security, compliance (including GDPR), and work with IT support providers to maintain infrastructure.

About You:
We are seeking a candidate with a strong background in data analysis, a passion for technology, and the ability to communicate insights effectively. You’ll be a self-starter with a proactive approach, excited to make this new role your own.

Essential Skills & Experience:
• Advanced knowledge of Power BI and Excel for reporting and analytics.
• Experience managing and administering Microsoft Dynamics 365.
• Proven ability to analyse large datasets and present insights to diverse stakeholders.
• Experience in troubleshooting technical systems and training users.
• Proactive, innovative, and solutions-focused.
• Strong interpersonal and communication abilities.
• Excellent time management and attention to detail.

Desirable:
• Knowledge of impact evaluation methodologies.
• Basic accounting or finance knowledge.

This is a fantastic opportunity to join a purpose-driven organisation where your expertise will directly contribute to alleviating food poverty, reducing waste, and making London a better place. 

We are looking to move quickly with this role and will be reviewing applications on a rolling basis. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

37 hours per week / Permanent / Based onsite at our Hove office, with some travel across Sussex and Surrey. Hybrid - three days from our office in Hove and up to two days working from home, working Monday to Friday (hours to be discussed at interview).

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Working within the Impact and Improvement Team, you will be responsible for championing data-driven decision making. You will analyse and report on risk and performance across large and complex datasets, translating this into actionable insights to inform strategic decision making.

In delivering the role, you will build engaging dashboards and efficient data models in Microsoft Power BI, Pyramid, In-Form/Salesforce, MS Business Central, HealthBox and other analytics platforms and help to upskill data literacy skills across the organisation.

Key responsibilities:

Insights, analytics and reporting

• Use data visualisation tools to regularly present and communicate insights and complex analysis to a range of audiences in a clear, concise, and compelling way
• Lead on small analysis projects and support on larger analysis projects throughout the full project lifecycle
• Work with the Head of Improvement and Impact to identify and proactively exploit opportunities to streamline or automate data collection processes for greater efficiency

Data systems and processes

• Working closely with business system owners, the Head of Improvement and Impact and IT Managed Service Provider to establish high quality systems and tools for capturing, organising and using data
• Act as the lead for our built on the Salesforce platform, dashboards and reports. Working with service managers, support the design, production, and continuous improvement of this client management system
• Lead the design and delivery of a regular programme of induction and training sessions to build organisational knowledge and capabilities around our data systems

ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will already have experience complex data analysis and reporting on performance across large datasets, along with experience of building engaging dashboards and efficient data models in Microsoft Power BI, Salesforce, or similar analytics platforms. You have analytical and problem-solving skills to interpret and present complex data, along with expert digital skills around use of MS Office 365 and advanced proficiency in Microsoft Excel to summarise and graphically represent data.

You are a team player who can work with others to deliver a service and challenge colleagues appropriately where required. You have strong planning and time management skills, with ability to deal with competing priorities and deliver results to tight deadlines. You will already have a good understanding of the importance of data and information security, with experience of managing and working with information, systems and databases, designing and producing reports from them.