Data officer jobs

We’re looking for an experienced Digital Marketing Manager to drive forward and innovate our digital marketing strategy, ensuring our online visibility, engagement and revenue are key enablers for our fundraising efforts. 

Sitting within the Marketing and Communications team, this strategic role will focus on delivering impactful digital experiences to strengthen our brand presence, maximise audience reach and support growth. The role is primarily based at the charity office at Birmingham Children’s Hospital, with the requirement to also work from the charity office at Birmingham Women’s Hospital alongside some remote and out of hours working.

The Digital Marketing Manager will be accountable for the performance of our website, email, SEO, CRM, PPC and paid social, ensuring all our digital channels are optimised for both awareness and income generation. This hands-on role will see you lead the team to implement, deliver and evaluate exceptional and effective digital activity, using data and insight to inform decisions. To spearhead our digital marketing transformation, you’ll need to be an ambitious and experienced professional, who thrives in a fast-paced environment.

Your skills and passion will see you:
• Develop and implement a comprehensive digital marketing strategy aligned with our income growth objectives
• Shape the way we connect with our audiences, primarily through strategic (but not limited to) use of email, content creation, website management, SEO, PPC, paid social and CRM marketing
• Identify opportunities to maximise brand awareness, engagement and online revenue generation
• Track, analyse and report on digital performance metrics, providing actionable insights as well as data and market research to improve and inform digital marketing effectiveness
• Oversee the delivery, roll-out and continual improvement of a new website by setting the strategy, implementing SEO best practices and using data insight and analytics to improve visibility and traffic, as well as establishing engaging user journeys which increase conversion rates and improve fundraising campaigns
• Plan, execute and optimise bespoke digital campaigns, paid as well as organic, which leverage data to refine strategies, boost engagement, maximise reach and increase supporter interaction and brand advocacy
• Lead the creation, segmentation, automation and deployment of email and CRM campaigns to enhance audience journeys and maximise engagement and conversion, using performance and insights to inform improvements
• Maximise our paid advertising accounts, including Google Ads, monitoring performance to ensure they are data-driven, cost-efficient and deliver ROI as well as cross-selling opportunities
• Maintain a culture of data-driven decision making and bring visibility and transparency to marketing activity by regularly reporting impact against objectives, trend spotting as well as using a variety of data and analytics tools to raise the profile and understanding of digital marketing across the charity
• Safeguard the integrity of the charity’s digital presence ensuring it complies with data protection regulations, the Freedom of Information Act and any other applicable legislation.

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 30th April 2025. 

Purpose of the Role 

The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff. 

The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.

Main responsibilities 

• Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing. 

• Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up. 

• Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals. 

• Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer. 

• Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding. 

• Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role. 

Safeguarding 

• Implementing MWNUK Children and Adult Safeguarding policies and procedures. 

• Responding to safeguarding concerns in a timely manner and promoting good practice. 

• Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc. 

• Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews. 

• Having regular case reviews and making evidence-based decision-making. 

• Monitoring and evaluating safeguarding practices. 

• Liaising with external agencies as and when required. 

• Reviewing helpline cases before they are closed ensuring the data has been properly recorded. 

Managing cases 

• Triaging, managing, prioritizing and allocating helpline cases. 

• Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant. 

• Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times. 

• Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer. 

• Ensuring policies and procedures are followed. 

Other duties 

• When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner. 

• Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues. 

• Promoting the helpline’s services to a range of stakeholders. 

• The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule. 

• Carrying out duties to support the Operational Director and CEO. 

• Attending training for professional development, as required. 

• Undertaking outreach work, if required. 

Person Specification 

Professional Experience, Knowledge and Understanding 

• Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc. 

• Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc. 

• At least one year's experience in handling children and adult safeguarding. 

• Willingness to participate in further training and development opportunities. 

• Working in a trauma informed way by recognizing impact of trauma on women. 

• Experience of managing, supporting and supervising a small team. 

• Second language such as Arabic, Bangla, Punjabi or Urdu. 

• Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook). 

• Desirable line management experience. 

Abilities and Skills 

• Significant organisational and administrative skills, supported by a proficiency with ICT. 

• Able to build relationships with whilst maintaining professional boundaries. 

• Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role. 

• High level of professionalism when dealing with internal and external stakeholders. 

• Strong organisational and interpersonal skills with solid communication skills – written and verbal. 

• Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers. 

• Ability to work independently without supervision and being able to use initiative. 

• Communicating information from management to staff in an accessible way. 

• To be able to work under pressure, whilst keeping calm and levelheaded. 

• The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary. 

• Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries. 

• Understanding and knowledge of the voluntary / non-profit women’s rights sector. 

• Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights. 

Personal Qualities 

• Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties. 

• Adaptability to changing circumstances and new ideas. 

• Resilient and determined to achieve goals. 

• Committed to vision, mission and aim of MWNUK. 

Equal Opportunities Awareness 

• An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach. 

• A commitment to working in a flexible and collaborative manner with all members of the MWNUK team. 

Application Process 

If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link 

 Please note that this is not an interview and is strictly for informational purposes only. 

1st Stage 

• Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions: 

1. Why does this role appeal to you, and what experiences make you an ideal candidate? 

1. Why do you want to work in the women’s sector, and how do you believe you can make a difference? 

1. Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect? 

• We will only process completed applications and will not chase up missing CVs or cover letters. 

• Please note that feedback will not be provided at stage 1 of the application process. 

2nd Stage 

• Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025. 

Further Information 

• Basic DBS clearance is required. 

• Evidence of your right to work in the UK is required. 

• If successful, references will be requested. To help speed up the process please include references in your CV. 

• Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only. 

Income from donations from wills makes up approximately a third of our charity’s annual income. This new role will provide our charity with a dedicated member of staff to grow and develop income from this stream; strengthening relationships with pledgers, future pledgers and solicitors and other will writing service providers. The post holder will also coordinate marketing activities to promote this form of giving.

This role will also support colleagues in creating and support events to engage wider donors. We have a close-knit fundraising team and you will provide support for our community, individual giving and corporate giving teams.
 

Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.

Salary: £40,450 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 29 April 2025 at 10.00am 

Interview date (over video):  Wednesday 7 May 2025

This is a permanent full-time position. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

We’re looking for a strategic and creative Content & Communications Manager to lead the development and delivery of our multi-channel content. You will curate, create, and commission dynamic, multi-channel content that supports our mission to accelerate access to new technologies and treatments, advance research toward cures, and provide trusted resources to support people with T1D. 

Collaboration is key. You’ll work closely with people living with T1D, researchers, and advocates to amplify authentic voices and create well-evidenced content that informs and inspires. You'll also manage media relations, securing coverage to raise awareness of T1D and our work. 

Experience required 

You’ll have previous experience of: 

• Using your excellent written and oral communication skills to create engaging content 

• Planning content with multiple internal stakeholders from brief to delivery, ensuring a regular feed of content that meets organisational goals 

• Managing and motivating a team of content specialists 

• Working within a proactive press office, creating media plans, responding to enquiries and stewarding journalists. 

• Managing external agencies and freelancers, keeping work within scope and budget 

• Using tone of voice and brand guidelines to ensure consistency of content output 

• Building trust and good working relationships with internal and external stakeholders 

• Training others to create audience-focussed content 

• Using brand insight, UX, audience segmentation and design processes to deliver integrated multi-channel campaigns to increase engagement 

• Using analytical data to examine existing content and inform future content creation 

• Telling personal stories in a sensitive, creative and engaging way. 

• Flexing language to suit the intended audience

• Developing, coaching and motivating line reports

• Managing team resources, working out the most efficient ways to deliver high-impact content 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

Projects Coordinator (EDI)

Are you passionate about equity, diversity and inclusion?

We are looking for a Projects Coordinator to be at the heart of implementing an EDI-BIIDE action plan, to break down barriers and create a truly inclusive environment.

This is a unique opportunity to make a tangible impact on the future of psychotherapy.

Position: Projects Coordinator (EDI)

Location: Remote/London (office days are in Kings Cross once per month on average)

Salary: £33,824 (pro rata)

Hours: Part-time, 21 hours per week

Contract: Fixed term for 12 months

Closing Date: 27 April 2025

About the Role

You’ll have a specific focus on equity, diversity and inclusion (EDI) and belonging, inclusivity, intersectionality, diversity and equity (BIIDE). You'll be at the heart of implementing the EDI-BIIDE action plan, collaborating with staff, the dedicated EDI-BIIDE committee, members and external stakeholders.

Main duties and responsibilities include:

• Support delivery of the EDI-BIIDE action plan
• Engagement and collaboration
• Data and analysis
• Project support
• Communication and reporting
• Provide regular updates on the progress of EDI-BIIDE related activities to the

About you

You will be passionate about EDI and committed to creating inclusive environments, with proven experience of working on EDI initiatives or projects, preferably within the non-profit, professional services or membership-based sectors.

With a strong understanding of the challenges related to EDI within a professional setting, you will have the ability to engage with a variety of stakeholders and build effective working relationships.

You will have:

• Excellent communication skills with the ability to navigate sensitive issues and act with tact and diplomacy.
• Strong project management and organisational skills, with a proven track record of delivering successful initiatives on time and within scope.
• Ability to work with multidisciplinary teams.
• Demonstrated commitment to confidentiality and proven experience in handling and processing sensitive data.
• Strong problem-solving skills and the ability to think pragmatically when developing and supporting initiatives.
• Ability to conduct small-scale impact assessments, including measuring the outcomes of initiatives and using the results to inform future work.

About the Organisation

Join the leading professional body for the education, training, accreditation and regulation of psychotherapists and psychotherapeutic counsellors. The register of over 8,000 individual therapists is accredited by the Professional Standards Authority (PSA). As part of the commitment to work for public benefit, the organisation strives to improve access to psychotherapy, to support and disseminate research, to improve standards and to respond effectively to complaints against therapists on the register.

Other roles you may have experience of could include Project Coordinator, Project Officer, Project Administrator, Project Manager, EDI Project Coordinator, EDI Project Officer, EDI Project Administrator, EDI Project Manager, Equality and Diversity Project Coordinator, Equality and Diversity Project Officer, Equality and Diversity Project Administrator, Equality and Diversity Project Manager, HR, Human Resources, Personnel, People.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Who Are We?

Dialogue Earth is an independent non-profit dedicated to producing exceptional environmental journalism and informed conversations on urgent climate and sustainability topics. Our unique model brings local voices to global audiences and global stories of hope, action, and change to local communities.

Dialogue Earth researches, writes, commissions, edits, and publishes news reports and analyses of environmental and climate threats, to stimulate the exchange of information and ideas between readers in diverse geographies.

We are committed to accurately portraying China’s development impacts across the Global South through geopolitically even-handed reporting and constructive dialogue. A UK-registered charity headquartered in London, our approach is rooted in a network of specialist country editors located across South and Southeast Asia, Africa, and Latin America, and delivered through reporting in eight languages, workshops, and media partnerships. We seek to bring light, rather than heat, to crucial debates, and solutions to bear on complex problems.

The Role

Reports to: Chief Operations Officer

Role Purpose

The Social Media Officer will play a crucial role in enhancing Dialogue Earth’s digital presence by implementing a dynamic and evolving social media strategy. Working closely with the Social Media Content Creator and international team members, the post-holder will ensure content is disseminated effectively across various platforms, with a strong focus on audience engagement and alignment with audience personas. They will also be responsible for developing campaigns, overseeing social media analytics, and presenting insights in engaging ways to support the organisation’s mission of promoting awareness and dialogue on environmental and climate change issues.

Main Responsibilities

• Collaborate closely with the Social Media Content Creator to develop and implement Dialogue Earth’s evolving global social media strategy.
• Work with Dialogue Earth’s editorial teams in the UK, China, South Asia, Latin America, and Southeast Asia to promote content effectively and innovatively on platforms, including Bluesky, X, WhatsApp, Facebook, LinkedIn, and others as needed.
• Oversee and guide the work of the part-time Social Media Officer in Southeast Asia by providing task management and feedback.
• In partnership with the Social Media Content Creator, develop and manage campaigns, such as thematic weeks and awareness initiatives.
• Collaborate with the editorial and social media teams to produce audience-centric social media content, ensuring alignment with established audience personas and continuously improving dissemination strategies.
• Monitor, evaluate, and report social media performance through streamlined analytics processes, making stats accessible and engaging for the broader team.
• Ensure all social media activities align with Dialogue Earth’s branding guidelines and editorial tone.
• Keep track of social media trends, external news, and relevant content of interest to feed back to the editorial team.
• Manage online attacks and technical issues related to social media.
• Prepare and present social media insights for funder reports.
• Maintain oversight of social media budgets and ensure spending is tracked and reported accurately.
• Manage occasional social media advertising on platforms where feasible (e.g., LinkedIn).
• Develop and maintain the evolving social media strategy, with a focus on integrating audience personas into workflows.

Essential Experience, Knowledge, and Skills

• A strong commitment to the work of Dialogue Earth.
• A deep interest in environment and climate change issues.
• Excellent verbal, written, and cross-cultural communication skills.
• The ability to work independently and as part of a small, distributed team.
• Experience using social media in a not-for-profit or media organisation.
• The ability to write compelling and concise copy for social media, adapting content for diverse audiences and platforms.
• Familiarity with audience personas and audience-first content strategies.
• Strong attention to detail and organisational skills.

 Desirable Skills

• Familiarity with social media management tools (e.g., Loomly), analytics tools (e.g., Supermetrics, Google Analytics), and CRM systems (e.g., Salesforce, Monday).
• Language skills in Chinese, Hindi, Bengali, Urdu, Nepali, Spanish, or Portuguese.
• Experience working within multi-project organisations and collaborating with partner organisations.
• Experience managing social media ads and analytics reporting (especially on LinkedIn).
• Familiarity with content commissioning processes (writing briefs, research, etc.).
• The ability to work effectively with remote teams and manage task distribution.

Further Information and Benefits

• Salary: £36,035.70 per annum.
• Working Hours: 32 hours per week from 9am-6pm. We offer a four-day working week, with full-time pay.
• Contract Type: 12 months, with a view to renewal.
• Hybrid Working: Staff must attend the office at least two days per week. Attendance is mandatory on Tuesdays and staff can choose which other day(s) they attend.
• Pension: Defined contribution pension plan, with 5% employer contribution, 4% employee contribution, and 1% tax relief contribution into an ethically conscious pension plan.
• Holidays: 20 days per annum (pro rata), plus Bank Holidays.
• Location: Shoreditch, London.
• Culture: Our office is a bright open-plan working space, with a great staff culture, a friendly and dynamic team, and an office dog called Poppy.

We encourage applications from all regardless of age, sexuality, socio-economic background, disability, ethnicity, gender, religion, or beliefs. We are committed to building a culture of belonging and inclusion, and this is reflected in our policies and practices. We work to support our employees to achieve a healthy work-life balance.

For detailed information on how your personal data is processed, please review the Privacy Policy on our website.

Robertson Bell is excited to be partnering with a purpose-driven, forward-thinking charity at a pivotal moment of growth and transformation, to recruit their next Chief Operating Officer. This is a rare opportunity to step into a high-impact leadership role within a dynamic, values-led organisation delivering real change across London and beyond.

Following a period of strategic refresh and significant internal restructure, the organisation is now firmly in an accelerator phase - focused on embedding a bold new strategy, strengthening internal capability, and enhancing its long-term impact. With a passionate and diverse team, a new central London office space, and a strong executive team in place, the COO will be the final piece in a reimagined leadership puzzle.

This is a critical role designed to free up the CEO to focus externally, while you lead the internal engine of the organisation. You will drive forward operational excellence, bring clarity and rigour to financial oversight, and build the systems that enable scale and sustainability.

Your key priorities will include:

• Embedding and integrating the business plan across the organisation
• Strengthening financial reporting and oversight at both strategic and operational levels
• Leading a digital transformation programme, including CRM system selection and implementation
• Designing and delivering a robust impact measurement framework to inform long-term planning
• Overseeing governance processes and providing high-quality reporting to the Board
• Coaching and mentoring across functions to elevate cross-team capability

We're looking for a confident, detail-driven leader who combines strategic thinking with operational precision. You’ll be a systems-minded professional who enjoys getting under the hood and making things work better. The position will offer highly flexible working arrangements and a central London office base.

Key experience and attributes include:

• Proven track record in financial leadership and strategic business planning
• A systematic and methodical approach, with a love of process and structure
• Strong governance experience and familiarity with Board-level reporting
• Excellent interpersonal skills, able to coach, influence and challenge with credibility
• A mix of quantitative and qualitative analytical skills to support data-driven decision making
• Knowledge of the charity sector is helpful but not essential; broader business acumen is key

This role would suit either a seasoned executive looking for a mission-driven challenge or an ambitious rising leader ready for their next big step. Candidates with private sector experience, or exposure to complex transformation programmes are warmly welcomed.

Please apply now to arrange a confidential discussion!

The Talent Set are delighted to be working with a fantastic health charity to find their Community Fundraising Officers. One role will focus on third party initiatives, and the other on Stewardship & Partners.

The charity offers a flexible working environment, with hybrid working 3x per week from their office in North London.

As a Community Fundraising Officer you will play an instrumental part in creatively engaging supporters to get involved in our high-value campaigns, events and regular giving programme. This includes our annual matched-funding campaign and reoccuring giving programmes. The post-holder will be key in taking the Community Giving programme to the next level, providing proactive engagement opportunities and efficiently work with data to provide timely, targeted, relevant and engaging communications to our various community groups.

Key Responsibilities:

• Act as the first point of contact for all Community and 3rd party fundraisers wishing to learn more about the work of the charity. - Respond to community fundraising queries in an appropriate manner, via email, phone, face to face or letter within the charity’s standard time frames.

• Work with the Community Engagement Manager to manage relationships and create community engagement timelines.

• Oversee Community Support Volunteers to help add capacity and ensure supporters are supplied with fundraising materials and promotional collateral as and when required.

• Work with the Community Engagement Manager and Marcomms team to ensure all communications are updated and recorded regularly to aid effective ongoing community engagement opportunities.

• Promote campaigns and products for key target to a diverse community group to help grown long term sustainable income

• Develop and implement rich community engagement journeys that help build lifelong engaged relationships with supporters

Person Specification: 

• Experience of Supporter Care or Community fundraising.

• Experience of day-to-day management of a supporter/customer database.

• Experience of how best to use a database to support excellent supporter/customer experience.

• Dedicated to maintaining regular communication with supporters/customers to facilitate the development of long-term relationships

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children. Staff and Volunteers offer regular support including emotional and practical help to families in their own homes and specialist projects within the community.

We are recruiting for a part-time Community Engagement and Fundraising Officer. You will need enthusiasm, excellent networking and negotiation skills, with the ability to engage with the local community, individuals and businesses. You will have past experience in raising funds and with your local knowledge, will have the ability to generate income from a range of sources across Epsom, Ewell, Banstead and North Mole Valley. Knowledge of Home-Start would be advantageous.

You will have good IT, evaluation and report writing skills. Excellent communication skills are essential. You will have the ability to handle confidential financial and other data. You should understand and be committed to the role of the voluntary sector, be able to work in a small team, demonstrating the ability to work flexibly.

Use of a car (expenses paid) is necessary. A basic disclosure and barring (DBS) check will be required.

Closing date for applications is:

Tuesday 6th May (12pm)

Interviews – Weeks 12 &19th May 2025

Please note we do not accept CV’s

Home-Start Epsom, Ewell and Banstead is committed to equality of opportunity and diversity.

Home-Start Epsom, Ewell and Banstead is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

Home-Start Epsom, Ewell and Banstead is a Company Limited by Guarantee (No 8765689) & a Registered Charity (No 1156539.)  

You will be from come from a background involving the creation and management of  fundraising products, projects and/ or appeals, most likely within the charitable sector. You will have an outcome-focussed approach, with experience of managing multi-disciplinary fundraising teams. We would expect an understanding of preparing organisation- and project-level cases for support, and that you are comfortable with achieving financial and non-financial targets – and supporting team members to do the same. You will be a great communicator with a personable style who can work with many different people across the wonderful variety of geography, business development and activities of the Wildlife Trust. 

You will enjoy actively challenging the status quo to find new ways of doing things, looking for good practice and solving problems as they arise. This is a new role which will evolve following your appointment so you should be excited by the flexibility and opportunities to take an innovative approach.

Who we are

North Wales Wildlife Trust is one of 46 Wildlife Trusts working across the UK. With the invaluable support of volunteers and members we manage 35 nature reserves in north Wales. We also work with other organisations and landowners to protect and connect wildlife sites across the county and inspire local communities and young people to care for wildlife where they live.

The Supporter Engagement Officer will be a vital member of our charity team, responsible for supporting all activity across community and events fundraising.This role will focus on providing exceptional stewardship for our calendar of community and events fundraising and enhancing supporter engagement. You’ll build relationships with individual supporters, promote fundraising and donor opportunities and help deliver impactful events, all while maintaining the highest standards of stewardship and being respectful of potential sensitivities particularly when working with families who are fundraising in memory.

ABOUT US

We are a children’s charity supporting cardiac, respiratory and intensive care at Royal Brompton and its network of partner hospitals throughout London and the South East.

ABOUT YOU

Our ideal candidate will have experience of working in a fundraising or similar role. You'll have strong written and verbal communication skills to write engaging and inspiring content and messaging. An ability to empathise and communicate effectively about our work is key. If you like the sound of our role then this could your opportunity to join a children’s charity with great credibility and big ambitions as we broaden our reach and significantly increase our impact.

MAIN DUTIES AND RESPONSIBILITIES

Events Fundraising

• Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
• Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
• Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.

Community Fundraising

• Lead outreach efforts to engage new local community partners, such as (small) businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
• Provide stewardship for in-memory and in-celebration fundraisers, ensuring they receive the information and support needed to maximise their fundraising potential.
• To represent the charity as and when required in schools, engagement events and cheque presentations.

Supporter Care

• Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship that enhances their experience with the charity.
• Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
• Manage our CRM database.
• Maintain accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
• Continuously evaluate the supporter journey, aiming to enhance retention and engagement.

Administrative and Financial Support

• Process cash and cheque donations, Gift Aid and matched funding claims, ensuring this income is processed and recorded accurately on our database.
• Adhering to fundraising budgets, tracking income, and ensuring effective expenditure management.
• Manage the distribution of supporter resources, conduct stock checks for fundraising materials and ensure an organised work environment for all fundraising assets.
• Overseeing our online shop.

Marketing and Communication

• Create engaging materials (posters, leaflets, stories etc) and social media content to inspire participation in fundraising activities.
• Produce regular newsletters and impact reports.
• Ensure fundraising and associated webpages are kept up to date.
• Collate information for the Head of Fundraising to support trust and foundation applications.

Team Collaboration

• Work collaboratively with the wider team (when required) to support in-hospital and community events as well as assisting with tasks as needed to ensure smooth charity operations.
• Support team members with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
• Any other duties as required by the Head of Fundraising.

ADDITIONAL INFORMATION

Salary is £27000 - £29,000 (depending on experience) FTE per annum. The role covers 30 hours per week. A minimum of one day per week working in our charity office and the remaining hours working remotely which may be spread across 3-4 days depending on preference and will be discussed at the interview stage. Occasional evening and weekend work subject to our events calendar.

One-year fixed term contract however there is potential to increase working hours and / or extend contract length after 12 months subject to performance.

A full driving licence or the ability to travel to events and meetings within London and the South East is essential.

Applicants must be eligible to live and work in the UK to apply for this position.

The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity).

Any job offer and subsequent employment is subject to satisfactory references / checks and a three-month probationary period.

The Brompton Fountain is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. 

PERSON SPECIFICATION

Skills

• Strong relationship management skills.
• Excellent communication skills, both verbal and written, with the ability to convey information effectively.
• Project management with a focus on meeting deadlines and managing multiple priorities.
• Analytical mindset with attention to detail, ensuring accurate record-keeping and data management.
• Excellent IT skills – proficient in the use of MS Office, Adobe and WordPress is essential.
• Knowledge of GDPR and fundraising guidelines.
• Ability to work independently and as part of a team.
• Experience of working with and managing volunteers.

Experience

• Experience of successfully delivering fundraising events.
• Experience providing excellent supporter or customer care, using effective communication to build positive relationships with supporters and stakeholders to maximise impact.
• Demonstrable experience of promoting events to secure support and encourage participation.
• Familiarity with digital fundraising platforms, CRM systems and handling of personal data. 

STAFF BENEFITS

• Flexible working hours to balance home / work life
• Time off in lieu for evening and weekend work
• Home office set up including phone, laptop and printer.
• Pension scheme.  
• Training and development with career progression opportunities.  
• Reasonable expenses paid for offsite meetings and activities
• Annual Leave: 20 days holiday per year plus 8 bank holidays. This is on a pro rata basis. 
• Blue Light Card: enjoy discounts both online and in store across various outlets.

How To Apply

Apply online with covering letter highlighting your achievements, relevant experience and why your application should be considered. 

We will only contact those applicants who have been successful for interview selection at which point you will berequired to provide details of two referees.

Early application is encouraged as we will review applications throughout the advertising period and reserve theright to close the advert early.

Could you use your challenge events experience to deliver exceptional supporter experiences and generate vital income for a much-loved air ambulance charity?

Role Title: Challenges and Events Officer
Salary: £24,509 - £31,193 (depending on experience)
Contract: Full time, Permanent – some weekend and out of office working will be required
Location: Hybrid - Magpas HQ, Alconbury Weald with travel across Cambridgeshire, Bedfordshire and surrounds & homeworking.
Reports to: Corporate, Community and Events Manager

Magpas Air Ambulance are looking for a driven and organised Challenges and Events Officer to join our Corporate, Community and Events Team. This is a key income-generating role, responsible for the planning, promotion, and delivery of a portfolio of challenge and fundraising events – including third-party, virtual and flagship events.

The postholder will work closely with colleagues and external partners to deliver exceptional supporter experiences that inspire participation, encourage fundraising, and maximise income for the charity.

You’ll need solid project management skills, strong supporter stewardship instincts, and a good understanding of how digital channels can be used to recruit, engage, and motivate fundraisers.

While you’ll be supported by our Digital Fundraising Officer, you’ll be responsible for developing and delivering a comprehensive marketing and recruitment plan – combining digital campaigns with in-person promotion and outreach at events and through partner networks.

This role would suit someone with some experience working on charity challenge events who is ready to take the next step in their career – bringing their knowledge, creativity and energy to a role where they can work with autonomy, ownership and impact.

Role Summary:

• Lead the planning, promotion and delivery of a portfolio of fundraising challenge events, including third-party, virtual and flagship activities
• Create and deliver inspiring supporter journeys that encourage participation, increase fundraising and build long-term engagement
• Develop digital-led recruitment and marketing plans, working closely with our Digital Fundraising Officer and wider communications team
• Deliver excellent project and event management, from logistics and risk management to supplier liaison and on-the-day delivery
• Use data and insight to monitor event performance, optimise campaigns and grow income year on year

To be successful in this role, you will have:

• Proven experience in organising or supporting fundraising or challenge events
• A track record of achieving income targets and maximising fundraising potential
• Excellent organisational skills and the ability to manage multiple projects and deadlines
• Strong interpersonal and communication skills, with confidence engaging supporters and stakeholders
• An understanding of digital marketing tools and a willingness to contribute to digital content and campaigns
• Experience using CRM systems (ideally Donorfy) and using data to inform decisionmaking
• A proactive, positive and flexible approach – including willingness to work occasional evenings and weekends
• A full UK driving licence and access to a vehicle

All offers of employment are subject to a Disclosure and Barring Service (DBS) check.

Closing date: 29th April 2025
Interview date: 6th May 2025
Please note that we reserve the right to remove this advert prior to the advertised date, dependent on the level of response received. You are therefore advised to apply at your earliest convenience.

Interested?

If you would like to find out more, please click the button to be directed to our website, where you can complete the application process.

We operate a hybrid working policy, giving flexibility to work from home and the office while meeting the needs of the Charity, following COVID-19 safe working practices. Please make sure that any application clearly demonstrates that you live or will be living within a commutable distance of the main place of work.

We offer a range of benefits including an employee Assistance Programme, generous holiday entitlement, staff survey, access to occupational health services, flexible working, learning and development opportunities, long service awards, social events, supportive working culture and staff car parking.

Magpas Air Ambulance is committed to providing equality of opportunity and valuing diversity for all current and prospective staff, volunteers and Trustees. We aim to create an environment where everyone can be the best they can be, where they feel welcome and are free from bias and discrimination. We encourage applicants from diverse backgrounds to apply.

Magpas Air Ambulance is committed to the Armed Forces Covenant and as such welcomes members of the Armed Forces to apply.

If you do not hear from us in 2 weeks from the closing date, unfortunately this means you have not been shortlisted to the next stage of the selection process.

We request no contact from agencies or media sales.

Reports to: Director of Research 

Responsible for (personnel): N/A 

Start date: June 2025 or as soon as possible thereafter

Based in: Candidates from any location where DMI has a permanent presence (London, Antananarivo, Kampala, Lilongwe, Lusaka, Maputo, Mwanza, and Ouagadougou) are invited to apply. If successful, you will be expected to adhere to the working practices of the DMI office where you are subsequently based. If in the UK, you will be required to attend our London office on Tuesdays and Thursdays. There may be occasional opportunities for international travel.

Type of role: Full time, permanent 

Salary: £35,000-45,000 per annum, dependent on experience, plus benefits. Benefits will be aligned with those in place at the DMI office in which the successful applicant is based. All DMI staff receive at least: any statutory pension contribution, 25 days annual leave, and private health insurance – more details can be given at interview.

Application deadline: 23:59 on 22nd April 2025

Date of first round interview: 30th April 2025

About DMI 

Development Media International (DMI) delivers media campaigns aimed at changing behaviours, promoting health and saving lives in developing countries. We are the first organisation to scientifically demonstrate that mass media can increase life-saving behaviours (see the results of our RCT that proved our interventions can save thousands of children’s lives, here). 

DMI has two priorities: first, to continue to generate ground-breaking research, second, to take our proven strategies to scale, saving as many lives as possible. We work across a range of health issues, including child survival, sexual and reproductive health, nutrition, hygiene, and early childhood development. DMI works in close partnership with leading experts in health, including WHO, UNICEF and LSHTM and has been funded by some of the world’s most prestigious organisations including the Wellcome Trust, FCDO, The Hilton Foundation, the Global Innovation Fund, Unorthodox Philanthropy, and the Mulago Foundation. 

We are an innovative organisation, working at the nexus between science and creativity. DMI has demonstrated that knowledge is not only a human right but is also the key to saving lives in a cost-effective way. Our intellectual rigour, enthusiasm, and willingness to learn from both our successes and mistakes, makes us distinct. By working at DMI you will have a genuine, measurable impact on improving lives in low-income countries. 

DMI’s HQ is near Kings Cross in London and the organisation has a permanent presence in Burkina Faso, Madagascar, Malawi, Mozambique, Tanzania, and Zambia. It also currently works in Mauritania, Uganda and Cote d’Ivoire.

DMI is ranked as one of the most cost-effective non-profit organisations in the world by The Life You Can Save.

Job Description

DMI is looking to recruit a Research Officer/Manager, whereby candidates from any location where DMI has a permanent presence (London, Antananarivo, Kampala, Lilongwe, Lusaka, Maputo, Mwanza, and Ouagadougou) are invited to apply. The salary and title of this role is dependent experience, and DMI will consider outstanding Masters graduates through to post-doctoral level researchers. To succeed, you will need to demonstrate significant research experience and a highly proficient report writing abilities.

More specifically, the Research Officer/Manager role will include the following responsibilities: 

1. Designing and managing effective and scientifically robust evaluations (both quantitative and qualitative) for DMI projects.

2. Overseeing, advising, and supporting research teams in DMI’s national offices to conduct routine research activities (for example, focus groups to understand barriers to behaviour change) and other project specific research tasks.

3. Commissioning and managing external agencies (usually based in the country that we are working) to carry out surveys. This includes the competitive selection of an agency, often using a tendering process, liaising with the selected agency and ensuring that their work is of the highest scientific standards.

4. Contributing to writing and publishing reports based on data gathered and methodologies used during DMI projects. This will include articles for peer-reviewed academic journals and wider scientific publications.

5. Providing technical support to project design during the proposal phase, particularly in relation to the design of monitoring and evaluation elements.

6. Keeping abreast of the latest research evidence, theories, and concepts relevant to DMI’s campaign topics, and communicating trends and new ideas across the organisation.

7. Effectively communicating with, providing technical research support, and building the research capacity of colleagues (those with and without a research background) and sub-contractors in the areas of research methods, monitoring, process evaluation, and impact evaluation, analysis, and interpretation.

8. Other tasks as required by DMI.

Person specification 

Required knowledge, skills and experience  

1. Very strong intellectual ability, as evidenced by a research-focused postgraduate qualification and significant research experience in epidemiology, public health, health economics, social sciences, statistics, biomedical sciences, or an equivalent field.  The salary range is broad to reflect that we will consider outstanding Masters graduates through to post-doctoral level researchers. 

2. Excellent writing skills (in English), likely proven both by a publication record, and by an ability to communicate complex technical ideas to non-specialist audiences, both internally and externally.

3. Practical experience with, and good working knowledge of, statistical analysis software programmes, such as Stata, SPSS, R, or SAS, and strong general IT skills including questionnaire design, database development, and working with complex spreadsheets.

4. An inquisitive and open-minded approach, evidenced by knowledge and understanding of a broad range of research topics and a willingness to learn about new themes, approaches, and techniques when required.

5. Self-motivated with a high capacity for work, shown by the ability to cope with multiple concurrent professional priorities and tight deadlines. This will require strong organisational and time management skills but also the flexibility to understand the pressures, uncertainties, and difficulties of working in an international development context.

6. Strong analytical and problem-solving skills. Willingness and ability to take the initiative not only in identifying problems but also in suggesting and implementing solutions.

7. The ability to understand different cultural contexts, especially those in sub-Saharan Africa.

Desirable knowledge, skills and experience  

1. Language ability in French, Portuguese, or Swahili. Fluency in other languages spoken in DMI’s countries of operation is also desirable.

2. Practical experience of designing, monitoring, and evaluating programmes, preferably with some research experience in developing countries, and meeting the monitoring and evaluation requirements of global funders. Experience of data collection using PDAs/mobile phones/tablets would be useful.

3. Experience of working with geographically displaced colleagues (ideally in different countries).

DMI is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

DMI operates a zero-tolerance policy on sexual exploitation and abuse and is committed to the protection and safeguarding of vulnerable individuals. Where appropriate, successful candidates will undergo background and reference checks. All DMI employees will be required to self-declare prior issues of sexual or other misconduct, termination of past employment, criminal records, and concerns registered with government authorities regarding contact with children.

Gordon Moody is the UK’s leading charity dedicated to supporting individuals severely affected by gambling harm. We provide specialist residential treatment centres across the UK, offering holistic, life-changing support for those in recovery and their loved ones.

We are currently seeking a Treatment Centre Support Officer to join our team. This role is crucial in ensuring the day-to-day operations of the centre run smoothly, while also supporting those reaching out for help.

Job Summary:

As the Treatment Centre Support Officer, you’ll be the first point of contact for individuals in crisis, staff, and visitors. You’ll provide front-line administrative and operational support to the Treatment Centre, working closely with our Business Support Team and Service Managers to ensure the centre runs efficiently and compassionately.

Key Responsibilities:

• Handle incoming calls and emails, including urgent enquiries from service users
• Triage applications and assign assessments to Recovery Workers
• Maintain accurate records using the Apricot system
• Develop and manage weekly staff rotas
• Prepare documents, letters, and reports for management
• Organise welcome packs for incoming residents and induction materials for new staff
• Greet and assist visitors, ensuring health, safety, and safeguarding compliance
• Order supplies, track maintenance issues, and maintain the treatment centre’s filing system

Qualifications & Experience:

Essential:

• Experience in a senior administrative or customer service role
• Excellent IT skills, including Microsoft Office (Excel, Word, Outlook)
• Strong organisation and time-management abilities
• Effective written and verbal communication skills
• Experience handling sensitive information with discretion
• Ability to work independently and manage multiple tasks

Desirable:

• Knowledge of the Apricot data system or similar CRM tools
• Experience working in a healthcare, or recovery-focused environment
• Level 3 Business Administration qualification (or equivalent experience)
• Familiarity with rota planning and resource coordination

What We Offer:

• A supportive and inclusive work environment
• The opportunity to make a meaningful difference every day
• Training and development opportunities