Data Officer Jobs

We are looking for talented people who want to make a difference to join our team – is this you?

The role

As the Associate Director, Digital, Data and Technology you will be at the centre of the academy in this highly influential, and visible leadership role; you will have a clear remit to shape and influence across the Academy.

With your background in digital transformation, you will relish the opportunity to lead change in a growing and ambitious organisation. This role will drive innovation and business transformation with a focus on digital leadership and enabling greater charitable impact.

Understanding how to set clear direction, identify and focus on the right priorities, and lead your team and the wider organisation through successful change will be crucial for the Academy to achieve its goals.

Creativity and the ability to connect operational and strategic elements with a desire to move from ideation to successful execution and impact will be key to this role.

You will be curious and have a leadership style that fosters innovation and brings people with you. Strong project and stakeholder management will be key in enabling sustainable growth of the Academy.

This is an important visible role, and you will be an active member of the Academy Senior Leadership Team providing guidance, business partnering and strategy for the Academy as a whole.

Our location

Our light, spacious head office is based in a fantastic location in central London with views over St James’s Park and close to the West End. We operate hybrid, flexible working practices with a baseline for office-based working of a mandatory weekly team day plus further days each week as required for the role and the Academy.

Who are we?

Engineering matters. It shapes our everyday lives, from our ability to turn the lights on, have a hot shower and commute into work, to the mobile phones we rely on to keep connected. It also plays a vital role in addressing some of the biggest challenges facing society today, from climate change to global health pandemics and cyber threats.

The Royal Academy of Engineering is a charity that harnesses the power of engineering to build a sustainable society and an inclusive economy that works for everyone. In collaboration with our Fellows and partners, we’re growing talent and developing skills for the future, driving innovation, and building global partnerships, and influencing policy and engaging the public. Together we’re working to tackle the greatest challenges of our age.

With a diverse workforce and an inclusive and supportive culture, we look to attract candidates from wide and different backgrounds who have a passion for the role engineering plays in society. Our aim is to make the Academy the best place to work for the staff we have and those we seek to attract.

Why work for us?

We’re looking for people who are driven to make the world a better place. If you’re passionate about what you do and want to work collaboratively with talented colleagues to make change happen now and for future generations, we want you to get in touch.

This is the perfect time to join us. We have a dynamic, visionary CEO, a strong leadership team and an ambitious and exciting strategy. The value we bring as experts in our field and change agents is highly recognised and makes the Academy a motivating place to be. Our work today builds on a long, proud history with a focused and ambitious future which we’d love you to be part of.

For more information and to apply online, please visit our careers portal.

Closing date: 19 February 2025

First interviews: w/c 3 March 2025

Second interviews: w/c 10 March 2025

The Academy is committed to making reasonable adjustments to remove barriers that hinder applicants from applying or staff from working effectively and comfortably.

Join Our Team as an Office and Data Lead (Pathways)

At Bexley Voluntary Services Council (BVSC), we are dedicated to fostering a robust, sustainable, and impactful voluntary and community sector that enhances the lives of Bexley residents. As the Office and Data Lead (Pathways), you will play a pivotal role in our consortium, One Bexley, where eight voluntary sector organisations collaborate to support local individuals with care and support needs. Your expertise in data analytics and your ability to act as a central access point will ensure that residents receive the right support services to maintain their independence and achieve their personal goals.

In this role, you will manage the Pathways Triage, oversee referral processes, and produce analytical data and performance reports. You will also support the Single Point of Contact Triage officer, maintain and update SharePoint sites, and monitor the availability of consortium partners. Your efforts will help raise the profile of our services within the community and ensure that information and advice are consistently up-to-date and accessible. If you meet at least half of the requirements, we encourage you to apply and join our proactive and supportive team.

This role has become available due to an internal promotion and this is something that we strive to do within the organisation. We prioritise internal hiring and are committed to filling all our roles from within our talented team whenever possible

Key Duties:

• Manage Pathways Triage, including calls received and allocation of referrals
• Provide line-manager support to the Single Point of Contact Triage officer
• Create templates for referral and performance monitoring
• Produce analytical data, trend analysis, and performance reports
• Maintain and update SharePoint sites as central resource areas
• Ensure information and advice regarding voluntary sector services are up-to-date
• Monitor availability of consortium partners and service demands
• Suggest training and process improvements
• Create process flows and how-to guides for systems and best practices
• Monitor all referral pathways and maintain accurate statistics
• Prepare reports, monthly e-bulletins, and publicity materials
• Raise the profile of the single point of access in community networks
• Act as the intermediary between the London Borough of Bexley and the consortium
• Attend staff meetings, supervision, and training as required
• Comply with BVSC policies, procedures, and key legislation such as GDPR and Safeguarding
• Undertake any other duties as required, including travel throughout the borough

Equality, Diversity, and Inclusion: BVSC is committed to promoting equality, diversity, and inclusion in all aspects of our work. We welcome applications from all individuals, regardless of background, and are dedicated to creating an inclusive environment for our team.

We are seeking a Senior Database Officer to join our Data Team in the Operations department. This full-time position reports to the Senior Database Manager and will collaborate closely with a Database Officer.

As a key member of our team, you will play a vital role in maintaining the accuracy and compliance of our Donorfy database. You will maintain and enhance our Donorfy database, clean, process, and import data from various sources, provide database support to colleagues across the organisation, and collaborate with the Senior Database Manager on database development projects. You will be flexible, able to work under pressure and manage a busy and sometimes competing workload.

Operation Smile is a global nonprofit specialising in cleft surgery and care. We provide medical training, education and mentorship to surgical teams around the world, along with expertise, research and care through our staff and volunteers, working alongside local governments, nonprofits and health systems.

Working Arrangement: Collaborate with your colleagues in-person two days per week at our London office. Candidates must reside within a commutable distance of Greater London.

Job Purpose: Operation Smile UK seeks a passionate Senior Database Officer to manage the front end of its Donorfy CRM system. Working with the data team, you will promote effective CRM use across the organisation, ensuring efficient, regularly reviewed data management processes. Maintaining data accuracy and integrity is crucial, as is securely importing and exporting data to support various teams and provide insights to increase fundraising potential. This position presents a potential career path towards a managerial role for high-performing individuals.

Key Responsibilities:

1. Donorfy (CRM) Management
• Responsible for the front end day to day management of our Donorfy CRM.
• Set up and train new starters on the CRM
• Support and training existing staff to ensure effective use of the CRM
• Manage the flow of financial and non-financial data from third-party platforms and agencies, as well as direct income and data streams. This will include cleaning and preparing data, as well as importing it into Donorfy
• Undertake routine data cleansing and quality control processes to ensure the database is accurate, such as de-duplicating.
• Managing the data specifications and briefs for fulfilment agencies, including undertaking monthly quality analysis of data received from agencies
• Set up and manage Donorfy triggers, workflows and mail merges
• Liaise with Donorfy support, external agencies (MAST) and the wider team to further streamline any data-led processes

2. Financial Reconciliation
• Reconcile income processed and investigate any variances, including following up with fulfilment agencies, fundraising teams, platforms etc.
• Run monthly Gift Aid Claims for eligible single gifts and recurring gifts
• Produce various monthly reports, such as donation reports for fundraising teams and deferred income/restricted income reports to finance
• Produce and maintain the Donorfy custom accounts download

3. CRM Integrations
• Manage and maintain the custom API online income integration between Donorfy and Gravity Forms via the OSUK website
• Manage and maintain the Dotdigital email marketing integration
• Manage and maintain the Enthuse and Justgiving integrations

4. Reporting, Insight and Data Selections
• Support the Senior Database Manager to build/test reports and dashboards via SQL or Power BI to report on key performance indicators and targets
• Monitor existing Power BI reports set up each monthly to ensure they are accurate and report any fixes to the Senior Database Manager
• Run data selections for small-scale campaigns as required by the Senior Database Manager

5. Operational Support and General Tasks
• Backfill the Database Officer and Senior Database Manager roles in their absence
• Assisting the Senior Database Manager with SQL projects and automated workflows
• Keep procedure guides up to date for processes routinely undertaken
• Undertake quarterly audits on large gifts and gift aid declarations/claims

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Operation Smile UK (OSUK) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: OSUK is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at OSUK are based on business needs, job requirements and individual qualifications, without regard to race, colour, religion or belief, […], family or parental status, or any other status protected by the laws or regulations in the UK. OSUK will not tolerate discrimination or harassment based on any of these characteristics. OSUK encourages applicants of all ages.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact us (further details contained within the job description).

Battersea is supported by over 600 volunteers across our three centres who assist our staff in a variety of ways. We could not be here for every dog and cat without their dedication and commitment to animal welfare. From 2025 onwards, a strategic aim for our Volunteering Department will be to embed new systems and transition volunteer training and induction to accessible online learning modules. This will enable us to induct new volunteers more efficiently and to upskill, train and support existing volunteers, so that they can help more animals.

The Volunteer Learning Officer will support this cultural transition for volunteers to a tech-based way of working. The Officer will be responsible for collaborating with Battersea specialists to develop training content, build and launch online learning programmes. They will be the primary support for volunteers interacting with new systems. They will also manage our volunteer data across multiple systems, ensuring data compliance and accuracy, thus enabling the team to coordinate volunteers more effectively.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 16th February 2025
Interview date(s): 25th & 27th February 2025

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Freshwater Habitats Trust is the UK’s leading charity for all freshwaters. We are an evidence-based, conservation charity that works to protect UK and European freshwater wildlife through practical and innovative nature conservation projects. 

Data and evidence are vital in prioritising our work across the organisation and building the Freshwater Network. They are also vital when influencing external audiences to achieve our mission to reverse the decline in freshwater biodiversity. 

This is a new role in the organisation and reflects an urgent requirement to collate, organise and manage a large volume of research, survey and other data collected by Freshwater Habitats Trust over the last four decades, the potential of which is not currently being fully realised. 

It is critical that through the development of an organisational data strategy we can:

· Provide evidence of our research and advocacy.

· Showcase Freshwater Habitats Trust’s expertise.

· Facilitate effective teamwork within and between project and organisational teams.

· Enable efficient project delivery and public / partner engagement.

· Guide the strategic delivery of conservation projects through Important Freshwater Area analysis mapping and reporting.

The role will work closely with the strategic Research and Data Sub-Group of the Senior Management Team who are responsible for driving this work forwards.

This position requires a creative, dynamic and enthusiastic person who works well as part of a team whilst being self-motivated and ambitious. 

Closing Date: 7th February 2025

Interview Dates: 28th February 2025

Location(UK):Office Hybrid* - London / Chesterfield / Glasgow / Belfast / Cardiff
Hours: Part-time, 28 hours per week 
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel to our offices

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis

You will be joining the Improvement and Impact team. Our work covers all aspects of organisational impact, performance, and planning, and this role plays an important part in determining how we are progressing against our organisational strategy. 

We are looking for a confident user of PowerBI with the ability to build dashboards from scratch. You will enjoy working with a wide variety of teams to help streamline processes and maintain consistency across the organisation and have strong communication skills. 

About the role

In this role, you will develop, build and maintain reports and dashboards to assist with monitoring organisational impact, performance, and planning activity, as well as working with the organisational Impact Manager to manage, understand, and promote the Charity’s impact data. 

You will collaborate with various key stakeholders across the organisation to align processes, and will provide analysis and insight across impact, performance, and planning in an accessible, engaging and visual way. You will work particularly closely with our Service teams to lead on streamlined data collection processes, and will ensure that data used by the Improvement and Impact team is robust, appropriately managed and governed in line with applicable standards and laws (for example GDPR). 

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Confident user of Power BI, with excellent working knowledge and practical experience of building Power BI dashboards to collate data from a variety of different sources. 
• Competent and confident in Microsoft Office (particularly Excel, but also Word, Outlook, PowerPoint) and SharePoint. 
• Good understanding and working knowledge of GDPR and how to apply this to data collation, with the ability to manage sensitive information with discretion. 
• Appropriate practical experience of working as part of an advisory function. 
• Experience of working with a range of internal stakeholders and evidence of the ability to build relationships, challenge constructively, collaborate, facilitate, network and influence. 
• Effective and confident oral and written skills and the ability to communicate complex ideas effectively. 
• Good attention to detail. 
• Excellent analytical and organisational skills with the ability to delve into detail alongside seeing the bigger picture. 
• Enthusiastic, flexible, and innovative approach to work. 

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Application deadline and shortlisting 

• We advise candidates to apply early as we reserve the right to close applications ahead of this date.  
• Only shortlisted candidates will be contacted. 

We do not wish to receive contact from agencies or media sales. 

Interview

Interviews expected: W/C 24th February 2025 via Microsoft Teams. 

As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.

Battersea's Launchpad Programme team has been established at Battersea to deliver our huge exciting and transformational Data Strategy, streamlining the way we receive, manage and work with data right across Battersea. Our new approach will enable smoother animal, customer and supporter journeys and will help us to embed a truly data and insight-driven approach at Battersea.

Supporting the Senior Analysis Officer and the Reporting & Data Quality Officer, this new role will help us to provide and maintain comprehensive reporting and analytics for both the Income Generation and Operations teams at Battersea. By joining our team, the successful candidate will play a key part in enhancing our data capabilities and supporting our mission to be there for every dog and cat.

To be successful in this role, you will have experience of working with data visualisation tools, excellent numerical and analytical skills, the ability to communicate complex data, analysis, or technical information, and experience of writing queries to extract and manipulate data using (e.g.) SQL, Power Query, etc.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 6th February 2025
Interview date(s): TBC

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Hours: Full-time, 35 hours per week
Benefits: Read more about the excellent benefits we offer on our profile page.
Travel: Occasional travel to other UK offices may be required.

Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.

We are looking for an experienced and enthusiastic Senior Data Operations Officer to join the Data & Digital Development team, within the Finance and Corporate Resources Directorate at Versus Arthritis. 

About the role

Versus Arthritis is at an exciting point in its Data and Systems Transformation Programme having recently introduced a new database solution for our Services teams: Microsoft Dynamics 365. The role of Senior Data Operations Officer will be crucial in ensuring colleagues in our Services teams receive the support they require, and that we optimise our use of Dynamics.

The Senior Data Operations Officer will be responsible for:

• Overseeing the day-to-day management of Access Charity CRM (thankQ).
• Ensure the charity’s supporter data, processes and systems are efficient, high quality, and compliant with relevant regulations, and drive continuous improvement to meet user needs.
• Support the Data Quality Programme. Drive enhanced data quality by developing processes to standardise and embed improved data capture and monitoring.
• Act as subject matter expert for Microsoft Dynamics 365 and Access Charity CRM.

About you

If your knowledge, skills and experience include the following then we’d love to hear from you:

• Experience working with Microsoft Dynamics 365.
• Working knowledge of structured query language (SQL) Server Management Studio and using SQL to query and select data.
• A working knowledge of General Data Protection Regulations (GDPR) and data protection guidance with practical experience in ensuring compliance.
• Proven experience working in a Senior Data Operations Officer or similar role, ideally within the charity or non-profit sector.
• Continuous enthusiasm for the improvement of processes, data quality and database usage.
• Experience of using Microsoft Excel to manipulate and analyse data.
• Experience of providing database training to users and creating processes and procedures.
• Impeccable attention to detail and the ability to identify and resolve errors calmly and effectively.

*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.

Join Our Team as a Data Compliance Lead at MSI UK!

Are you a dedicated professional with a passion for safeguarding data and driving operational excellence? If you thrive in a fast-paced, mission-driven environment, MSI Reproductive Choices UK has the perfect role for you!

⌚ Hours: 35 hours
�� Contract type: Permanent, hybrid
�� Salary: £42,213.23 to £51,078.01 (dependant on experience and skills)

What can we offer you?
 

• �� Improve your work/home life balance – enjoy remote working with travel at least once a month.
• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Your Role: Data Compliance Lead
As our Data Compliance Lead, you’ll play a vital role in embedding data protection best practices across our organisation. Reporting to the Senior Quality and Governance Partner, you’ll ensure compliance with UK data protection laws, safeguard client data, and contribute to continuous quality improvement. This is a pivotal role that combines technical expertise, stakeholder collaboration, and the opportunity to make a real impact.

Key Responsibilities:

• Lead the annual completion of the Data Security and Protection Toolkit.
• Manage Freedom of Information (FOI) and Subject Access Requests (SARs).
• Oversee data incidents and risks, escalating to the Information Commissioner’s Office when required.
• Conduct data compliance audits across services, ensuring GDPR and regulatory adherence.
• Develop and update policies, processes, and training for data governance and protection.
• Monitor industry and regulatory changes, ensuring MSI UK remains compliant and forward-thinking.
• Collaborate with IT and Cyber teams to maintain certifications like ISO27001 and Cyber Essentials Plus.

What We’re Looking For:

• Flexibility to travel regularly to satisfy audits and internal reporting at our clinics and hubs across the UK  
• Demonstrable experience with data compliance and governance, ideally in healthcare or not-for-profit sectors.
• Strong understanding of UK GDPR, Data Protection Act 2018, and related frameworks.
• Exceptional communication skills, with the ability to engage technical and non-technical stakeholders whilst taking initiative and show ability to work autonomously.
• Proficiency in tools like Office 365 and privacy tools and software (e.g., OneTrust).

Ready to Make a Difference?
If you’re passionate about data compliance and want to contribute to a mission that changes lives, we’d love to hear from you! Apply today and be part of a team that believes in choice, equality, and empowerment.

At Ambitious about Autism, we're currently looking for a Director of Finance and Planning to join our Executive Leadership Team.

You'll lead the development and implementation of the financial strategy, financial management, planning and reporting of Ambitious about Autism to facilitate the achievement of the charity's strategy.  You'll be the Chief Financial Officer for Ambitious About Autism School Trust. Acting as Company Secretary, you will lead the governance support function to ensure effective and compliant governance for both the registered Charity and the Multi Academy Trust that make up Ambitious about Autism.

You'll contribute to the development of the organisation's overall strategy and operational plan as a member of the Executive Leadership Team, whilst ensuring that colleagues have the financial, economic and resource information and advice they need for them to fulfil their responsibilities. You'll support the organisation to develop its business model, leading the organisation's planning processes and developing performance management systems, producing regular report of progress against plans.

Please find links to our strategy and our most recent report and accounts by clicking 'apply via website' and accessing the links on the job page:

We are looking for someone who has:

• An accountancy qualification (Member or Fellow of one of the CCAB accountancy bodies)
• Strategic knowledge of finance, business planning, governance, data protection and risk management
• Knowledge of the voluntary sector and experience of supporting a Board to achieve the highest standard of governance
• Proven experience of effectively leading a finance function
• Proven experience of developing, proposing and managing income and expenditure budgets in a £20m+ organisation

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

Role Overview Operations & Data Manager

We are seeking an experienced Operations and Data Manager to join our medium-sized Manchester charity. We are passionate about making life better for people affected by dementia, a growing social issue in the UK. We are an innovative, and collaborative charity striving to work in partnership with our members and their carers to ensure their voices are heard and enabling peer support and empowerment. This key role combines operational oversight of our processes, people and technology with a focus on our data management and controls to help us better serve our community of interest and drive decision-making, improve internal processes, and demonstrate our impact as needed. The successful candidate will be a strong team player with leadership skills and will play a crucial role in guiding the organisation, with the opportunity to progress further if desired.

Key Responsibilities

Operations Management - Oversee day-to-day operations of the charity, ensuring smooth running of our CRM and administrative systems and processes - Manage office facilities and equipment, including technology systems, phones and user and donor database standards and controls - Manage aspects of office and staff/volunteer Health & Safety, including the charity’s minibuses and service user transport - Update and implement operational and HR policies and procedures.

Support the CEO and board of trustees with role related governance matters, including risk management and contract and grant compliance - Manage assigned operational budget and monitor expenditure and approvals as needed

Data Management and control - Lead on the collection, analysis, and reporting of service user data and impact metrics - Maintain and improve our CRM system and reporting - Ensure compliance with GDPR and data protection regulations - Produce regular reports for trustees, funders, and stakeholders - Develop data visualization tools to communicate our impact effectively - Support funding applications with relevant data and analysis.

Team Coordination - Supervise non-service delivery staff and volunteers - Coordinate with Service Delivery Manager to ensure efficient operations - Facilitate internal communication and information sharing - Support staff induction, training and development in data management and I.T. use.

Person Specification

Essential Qualifications - Education to degree level - Minimum 2 years' experience in operations management in non-profit sector - Proven skills and competency in operational data analysis and management information/reporting - Mature IT skills, including advanced Excel and Customer Relationship Management (CRM) (we use Beacon CRM)

Essential Skills and Experience - Knowledge and understanding of charity governance and regulatory requirements - Effective analytical and problem-solving abilities able to develop solutions - Excellent organizational and time management skills - Understanding of General Data Protection Regulation (GDPR) and data protection controls and principles - Proven ability to manage competing priorities and deadlines working within a team - Good presentation, communication and interpersonal skills - Experience in producing operational management dashboards, reports and summaries - CRM systems and data management tools ownership and control.

Desirable Skills, Experience and Qualities - Leadership within the non-profit / charity sector (within a team) - Knowledge of dementia care and support services and gaps in provision - Experience with operational and service impact measurement and reporting - Project management qualifications and or demonstrable skills - Skilled volunteer management for large groups - Skills and desire to support our fundraising and grant management.

Personal Qualities - Empathetic approach and understanding of sensitive issues impacting our team and users - Strong commitment to supporting people and carers affected by dementia Role Description Operations & Data Manager - Proactive and solution-focused mindset - Ability to work independently and collaboratively as part of a team - Flexible and adaptable approach to building successful outcomes for all - Strong ethical principles and integrity.

Please visit our website to read the full job pack and read how to apply, we can only accept applications that contain a CV and covering letter outlining how you meet the job specification.

Harris Hill are delighted to be working with a health related charity to recruit for the Data Protection & Governance Officer in order toensure that the charity’s processes personal data in compliance with UK data protection laws.

You will play a key role in managing data breaches, providing expert guidance, and fostering a culture of compliance across the organisation.

As a Data Protection & Governance Officer you will:

• Provide expert advice on the Data Protection Act 2018 and UK GDPR.
• Investigate and manage potential data breaches, ensuring compliance with ICO guidelines.
• Maintain and update data protection policies and procedures.
• Complete and oversee compliance documentation such as ROPAs and DPIAs.
• Deliver staff training on data protection.
• Support governance and risk management processes, including preparing reports and coordinating meetings.
• Assist with the implementation of best practices outlined in the Charity Governance Code.

To be successful, you must have experience:

• Certified Data Protection Officer (CDPO), IAPP CIPP/E, CIPM, or similar certification.
• Proven experience in data protection roles, including conducting DPIAs.
• Ability to engage assertively and work collaboratively.
• Practical experience working in the role of a Data Protection Officer
• Experience acting as a subject matter expert in privacy and data protection
• Ability to communicate with a range of stakeholders at differing levels of seniority
• Experience in undertaking Data Protection Impact assessments (DPIAs)
• Good knowledge of corporate governance and procedures
• Experience using relevant systems to manage good governance and data protection

Desirable Skills:

• Experience in the charity sector.
• Background in risk and compliance.

  Salary: £40,000 - £45,000 per annum

Contract type:Full-time, permanent

Location- Fully remote with occasional meeting in London

 Closing date: on rolling basis 

Recruitment process: Cv and Supporting Statement 

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Service: Manchester CAPS Service               

Location: Blended Working Home and Newton Heath Sure Start Children’s Centre, Manchester

Hours: 14.8 hours per week – Working Patterns Negotiable

Salary: £22,771 - £24,206 FTE per annum (£9,108.40 - £9,682.40 per annum for part-time, 14.8 hours per week)

Contract type:  Permanent

At Family Action we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869 and today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. 

An exciting opportunity has arisen for a passionate and experienced Data and Admin Support Role to join team our CAPS Parenting Team. The CAPS team deliver Parenting Course across 30 Children’s Centre’s in Manchester per year. The role will be predominately inputting referrals onto Family Actions electronic system and supporting the Business Administrator in administrative tasks.

Data inputting can be on a working from home basis, however, there will be limited tasks that will require you to work in office at Newton Heath Sure Start Children’s Centre

Your impact

The admin and data tasks carried out in this role will play an integral part in the smooth running of the service by supporting the Business Administrator, Leadership Team and Parent Group Leaders.

Your skills   

We welcome applicants who: 

• Have achieved – Minimum 5 GCSEs at Grade A-C. Including Maths and English

And/or

• Have relevant experience in inputting data onto electronic systems , administration  skills and the ability to work as part of a busy team.

• Accurate Word Processing and typing skills.

• IT skills.   

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.

What will we offer you?

We’ll offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core. 

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you.

Closing Date: Thursday 17th February 

Interview: Thursday 27th February

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

Job Description ​​and Person Specification

Job title: Commercial Officer

Reporting to: Senior Commercial Manager

Location: Field based, with regular visits to the office and our food partner locations.

Contract type: Permanent  

Hours per week: 35 hours Full Time

Salary & Grade: £30,287 - £31,881

Our Vision: A UK where “No good food goes to waste”. 

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website.

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company [EB1] stronger. If you share our values and our commitment to redistributing surplus food, come and join us. 

The role 

Main areas of responsibility

The Commercial Officer will support the development, identification, and management of relationships with key Fresh Produce industry partners, securing sustainable sources of surplus food for the FareShare network. You will support the Commercial Manager’s and other internal teams to execute joint business plans, deliver strategic projects, and support our partners to overcome barriers to redistributing surplus food.

This role will involve working with partners to ensure consistent delivery of agreed initiatives and develop solutions that add value for both FareShare and its partners. You will also play a key role in ensuring regular communication and reporting to drive progress and maintain strong relationships.

You will work closely with FareShare colleagues within FareShare and across the UK in our partner organisations in order to provide the best service to our food partners, our network, and the charities we deliver to.

Partnership Support

• With support from Commercial Manager’s, undertake research to identify potential new partners in the Fresh Produce Industry and manage relationships with new and current partners.
• Assist in developing and maintaining Joint Business Plans with Fresh Produce industry partners to drive growth in surplus food redistribution, funding, and strategic initiatives.
• Maintain regular communication with food partners, including on-site visits, to ensure alignment and progress against agreed objectives.
• Research and understand our partners, including key ESG initiatives, waste streams, key personnel within the organisation that will help drive its success and engage the relevant internal departments through both desked based research and face to face contact.
• Create and deliver engaging presentations for the acquisition and retention of food partners, effectively presenting the benefits of working with FareShare.
• Use our food data and other stats to identify trends to food partner supply and to effectively manage food partners, identifying appropriate milestones and opportunities to prompt lapsed or infrequent partners.
• Collaborate with Operations, Marketing, Fundraising, and Volunteering teams to optimise supplier onboarding, food distribution, and partner communications.
• Support with the administration of the Surplus with Purpose Fund.

Project Support

• Support on projects with our partners, liaising with cross-functional teams such as, Supply Chain, Operations, and Network Development to deliver objectives.
• Support the delivery of internal cross-functional projects designed to increase food volumes and strategic value for FareShare.

Person Specification 

 Essential Criteria 

• Experience of working in or alongside the food industry in account management or customer facing role
• Strong relationship skills, building and maintaining relationships across a range of levels and with both internal and external stakeholders
• Strong written and verbal communication skills; experience in presenting confidently to a range of stakeholders at varying levels
• Good organisational skills and the ability to prioritise multiple tasks whilst maintaining attention to detail
• Good knowledge of Microsoft Offices packages and a good level of numeracy and literacy. 

Desirable Criteria 

• Experience of managing accounts in the FMCG, food, retail or other fast moving customer service orientated sector
• Track record of using selling and negotiation skills with professionalism and integrity to achieve desired outcomes & targets.
• Management of initiatives and projects such as new product launches, operational initiatives, promotional activity or similar
• Experience of analysing and communicating data.
• Knowledge of, or experience in, the Fresh Produce industry
• Knowledge of and interest in Sustainable Development, Corporate Social Responsibility and experience of its application within the business environment.

Competencies and behaviours 

• Demonstrable interest in, and understanding of food waste and surplus redistribution
• Motivation towards, and interest in, FareShare’s mission
• Problem solving ability, able to think laterally and creatively
• Highly motivated, comfortable working independently and using initiative as well as being an enthusiastic team player contributing to group tasks and team working

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan