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Top job
Maggie’s, Multiple Locations (On-site)
£25,375 - £28,635 DOE (£5,300 - £5,727 London Weighting if applicable)
We have an opportunity to join our Support Care Team to provide our donors and fundraisers with excellent supporter care.
Posted 2 days ago
Top job
St Peter's Charity, Woking, Surrey (On-site)
£25,000 per year
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FareShare Greater Manchester, Manchester (On-site)
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Join our vital employability programme at EMERGE, and help us to make a difference in Greater Manchester
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Closing in 3 days
Kings College London, London (On-site)
£33,879 - £37,296 per year
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Closing in 7 days
Cruse Bereavement Support, Cambridgeshire (Hybrid)
FTE:£23,155.2 (prorated: £21,832.06) per year
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Canine Partners, Loughborough (Hybrid)
£22308 - £25833 per annum
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Kent Community Foundation, Ashford, Kent (On-site)
£38,000 - £40,000 per year pro rata
Working with Salesforce and other technologies to increase operational efficiency within the organisation, providing IT support and training
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hireful, Devon (Hybrid)
£24,269 to £26,893 per annum (pro rata)
Posted 1 week ago
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Sutton Carers Centre, Sutton (On-site)
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The Association of Directors of Public Health, London (Hybrid)
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Page 3 of 24
Glasgow, Glasgow City (On-site)
Hammersmith, Greater London
£25,375 - £28,635 DOE (£5,300 - £5,727 London Weighting if applicable)
Full-time
Temporary (12 months)
Job description

We have an exciting opportunity to join our Support Care Team in either our Glasgow or London office to provide our donors and fundraisers with excellent supporter care.

You will have a minimum of 1 year’s experience in supporter care/customer service, and you will have experience of inputting data and general use of databases.

This is a full time, fixed-term position for 12 months.

Your responsibilities

  • Deliver excellent supporter care and stewardship journeys to our donors, fundraisers and event participants through effective communication via inbound/outbound calls and e-mails.
  • Identify opportunities to steward and maximise the lifetime value of supporters.
  • Ensure accurate banking and recording of all donations to Maggie's, including processing income from a variety of online fundraising platforms to ensure funds are attributed to the correct donors.
  • Ensuring mailing preferences are applied to donors' records on our database.
  • Manage and respond to a wide range of enquiries from supporters, people with cancer and their friends and family, volunteers, centre fundraising staff and third-party suppliers.

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits, including:

  • a unique, experiential induction based in one of our centres 
  • a structured, year-round performance review process focused on developing you in your current role and exploring opportunities for the future
  • a competitive holiday entitlement
  • workplace pension with the option to apply to continue NHS pension
  • the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more. 

Please see our website for further details.

Application resources
Posted by
Maggie’s View profile Organisation type Registered Charity Company size 101 - 500

Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.

Posted on: 30 October 2024
Closing date: 13 November 2024 at 15:38
Job ref: Supporter Care Assistant - Glasgow or London
Tags: Administration,Customer Service,Data Entry,Direct / Supporters

The client requests no contact from agencies or media sales.