Data Office Administrator Jobs
We're looking for a driven, hard-working, and determined Quality & Safety Officer to join our Head Office in Islington.
£30,000 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs. We require a driven, hard-working, and determined individual who can work alongside central teams ensuring they are working effectively.
The post holder will provide practical, analytical and administrative support to the different functions within the customer experience directorate. This includes working closely with the Senior Health and Safety Manager to process relevant documentation, policies, and procedures.
The role will take responsibility for the administration and maintenance of the incident and investigation system (RIVO) and will liaise with the Safeguarding Manager on making sure all required actions are followed up. The role also will lead on the administration of the Quality Management System (QMS) and following up on any actions which follow Quality Audits across services. The role will also have responsibility for following up on non-conformance across the different systems, and produce regular reports with available data.
In addition to your application, please include a one page written statement explaining how you meet the requirements of the role and job spec. Please include examples from previous jobs, voluntary work, academic institutes or any secondments undertaken.
Please email your personal statement
For a full job description, please visit our website jobs.lookahead.org.uk and search for the reference REQ005801
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Assist with the management of the Look Ahead Health & Safety risk register and annual action plan.
Assist with occasional health and safety and quality audits to gain experience of operations in the field.
Champion the Health & Safety and Safeguarding departments intranet page and document control
Champion the RIVO system, ensuring incidents are reported correctly and manage the follow up actions.
Identify internal themes, trends and good practice emerging from incidents, quality reports and health and safety alerts
Manage the mailboxes across the teams, including H&S, Safeguarding and Quality, responding to any email queries and register this information for further investigation.
Support the processes Look Ahead needs to meet its statutory obligations in all areas pertaining to health, safety, and welfare at work, including statutory training and reporting.
Assist the Senior Health & Safety Manager in co-ordinating the administration and development of health & safety policies, systems of work and procedures.
Analyse and collate the results of Quality visits across the organisation, monitoring the return of improvement plans and self audits.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
CSW is a dedicated team of people working to advance the right of freedom and justice in countries across the world. We are confident in our identity as a Christian human rights organisation that works for freedom of religion or belief for all people, regardless of religion, belief, or non-belief.
The latest internal pulse survey illustrated that CSW is a great place to work: 97% are proud to work for CSW; 97% of staff feel CSW really allows them to make a positive difference, and whilst there is always room for improvement, we couldn’t be prouder of our efforts to curate a healthy culture where every individual is valued and championed.
The Role
This role is all about people – connecting with church leaders and other individuals within church communities, sharing your passion for freedom of religion or belief through sermons, presentations and conversations to inspire others to take action. You’ll be a natural networker and someone entrepreneurial who takes initiative and comes up with your own ideas for how best to reach busy church leaders and congregations. You will be self-motivated and able to work collaboratively.
Key responsibilities (full responsibilities listed in the application pack):
- Proactively source speaking engagements in churches across the UK and fulfil these engagements, both by deploying a network of staff and volunteer speakers and by speaking yourself.
- Develop a plan to reach new and lapsed churches for CSW
- Use the CRM, as well as your own connections, to identify key church stakeholders to approach about partnering with CSW
- Build meaningful relationships with new and existing church partners, with the view to supporting churches in learning about justice and religious freedom issues and establishing or renewing support through prayer, campaigning and giving
Essential criteria (full criteria listed in the application pack):
- Proven experience of church engagement for a charity with demonstrable outcomes
- Experience of public speaking, preferably in churches
- A minimum of two years’ experience of account management or managing relationships with customers/ supporters
The client requests no contact from agencies or media sales.
Location: Stratheden Parade, London SE3
Salary: Hospice Band 3 - £24,236.88 - £26,921.89
Hours per week: 35
We have a fantastic opportunity for a new team member to share their skills, experience and enthusiasm with us, and help us to generate funds for the hospice so we can continue to support our patients in the community.
We’re really proud of our retail team. Together, our staff and volunteers work to bring our customers and donors a great shopping experience and maintain excellent shops.
We are looking for a shop manager to join us. As members of the management team we need people who are motivated to help the shop achieve its targets, and to share this drive and enthusiasm with our team of volunteers.
These roles are HANDS ON! A typical day will include sorting donations and preparing clothing for sale.
This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.
The client requests no contact from agencies or media sales.
Financial Accountant – Process & System Improvement
£51,000 - £59,000
12 month fixed term contract, Full-time
Hybrid working, 2 days a week in the office
Office based in Central London
Exciting opportunity for a qualified accountant to join a world renowned international humanitarian charity during a time of growth and expansion. The successful individual will play a central role in helping the organisation be more effective and efficient. You will work towards these ambitions through developing and implementing changes to finance processes and systems. This will be achieved by leading on a portfolio of improvement projects. In addition, the role-holder will use their skills in Excel, accounting software and reporting to provide ad hoc support to the finance team by identifying and implementing iterative improvements to finance processes and systems where needed.
Key areas of responsibility:
- Design of an effective and sustainable process for a purchase to pay procedure, which includes the payments of expenses and credit cards (seeking significant improvements to current procedures).
- Developing a business case for possible new systems which may be required to deliver new procedures.
- Working with the fundraising team to improve the flow of data between the fundraising database and finance system, including ensuring the coding structure is fit for purpose.
- Commission a review of tax and residency compliance for payrolled staff by working with HR and extemal advisors.
- Assist with embedding knowledge of new processes with relevant non-finance teams / colleagues in relation to key taxation compliance areas, especially relating to fundraising and HR activities.
- Documentation of Finance procedures, as well as the communication, implementation and embedding of policies and processes within finance and the wider office.
- Provide support from the finance function to the fundraising team during the fundraising team's project to introduce a legacy administration database and associated processes.
Who are we looking for?
- A formally qualified Accountant
- Exposure with designing and implementing process change and improvements.
- Familiarity with software implementation (preferably purchase to pay software).
My client is fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
The Family Team Lead will assist the Family Service Manager in overseeing the operational running and leadership and management of our Family Team at our centre in Eastcote.
The Family Team Lead will be responsible for the line management of some of our Family Support Workers, as well as the direct delivery of services, including being the lead facilitator on some of our parenting courses. As such, we are looking for a friendly, organised and hard-working individual. The role requires strong administrative skills, excellent communication skills and a drive to ensure everyone who seeks support from us has the best possible experience. If you’re passionate about supporting neurodivergent people and their families, then this is an ideal opportunity for you.
There is no requirement for any experience of, or understanding of, autism / ADHD, as we will provide training on the conditions. This role will best suit someone who is very organised, who is able to task switch easily between line management, project management, client facing support work, group facilitation, course content creation and strategic and operational planning activities, and who is able to interact with a high number of clients and staff each week in order to ensure the sufficient number of appointments are provided to meet our funder requirements.
The ideal candidate will possess experience working with vulnerable individuals and demonstrate confidence, composure during crises, quick thinking, and adaptability. A genuine acceptance of diversity and a keenness to learn are essential.
This role would suit someone with a key worker, social worker or teacher background.
Key Responsibilities – Project Lead
Line Management
· Organise and lead regular meetings for team members, including case management and monthly performance review meetings, fostering a culture of continuous improvement.
·Supervise the Family Team staff in fulfilling their own job descriptions, supporting their professional development and ensuring the effective use of resources
· Develop good knowledge and understanding of the services for which you are accountable, and to ensure the implementation of better practice initiatives
· To ensure that the Family Team work collaboratively to manage and lead their clients in an effective way, in line with best practice and CAAS values, making a positive difference to the people we support whilst improving their outcomes
Project Management
· Support the Family Services Manager in planning, mobilising and delivering projects to better support clients across NW London
· Develop key relationships with professionals and funders in NW London to ensure effective mobilisation, communication, delivery and evaluation of projects
· Prepare risk management, quality assessment and process documents to ensure projects are delivered safely, effectively and in line with our policies and procedures.
Family Services Development
· Support the Family Services Manager in driving forward the family team strategic and operational plans, so that our family services remain impactful, user led, accessible and current.
· Ensure output, outcome and impact measures are considered, maintained and evaluated across staff and across projects to ensure continuous performance improvements.
· Provide first line safeguarding guidance to the team, to support them in delivering appropriate, safe and compliant safeguarding of all who access family services
· Deliver a programme of ongoing resource review and development, to ensure the PowerPoints, resources and tools used by the team in the delivery of their work are up to date, appropriately branded and effectively stored on our system
· Lead a programme of ongoing professional development within the team, to ensure that the different skills, knowledge and experience within the team is cascaded throughout the team, and new learnings and ways of doing things incorporated.
· Support the development of a ‘Client Voice’ project to identify how best we can hear and respond to feedback from family clients that we serve – and those that we don’t currently serve – so that our services can be tailored and effective for our wide community.
Key Responsibilities – Supporting Families – Direct support of families
Providing individualised support
· Offer one to one support as requested by families and professional agencies, e.g. by supporting families in preparing for or attending meetings with schools/health/social services etc.
· Diligently record actions and monitor client progress using live reporting software, and assess risk and accommodation needs of the clients, to support their individual needs and protect them.
·Promote CAAS parenting resources, both in person and online.
· Develop knowledge and relationships of regional voluntary and statutory organisations and be able to signpost families to local agencies as necessary.
Facilitating Workshops and Training
· Deliver training to professionals in schools, education settings and the community.
· Facilitate CAAS specialist parenting courses, such as our Understanding Autism course.
Drop-In Support Co-ordination
· Our drop-in support service is the bedrock of our family support work, and we have offered drop-in support sessions for parents for over 20 years. Our drop-in support service has grown in the last year, and now encompasses daytime and evening groups, both in our centre and online. You will act as the lead facilitator for the overall project, sharing best practice across the different elements of the service, evaluating its effectiveness for those we serve.
Key Responsibilities – Liaison and Consultation
Outreach and Representation
· Serve as a representative of CAAS to advocate for organisational interests and services, as well as to voice client concerns and ensure their needs are addressed.
·Participate in community outreach efforts, including attending SEND specific local events
· Liaise with local professionals to create and sustain partnerships and coordinate services.
· Engage with statutory and volunteer services within the borough, such as health, social care, and Carers support services, to establish a support network.
· Attend charity events, networking promotions, and exhibitions to maintain and develop professional relationships.
Knowledge Management and Advocacy
· Remain up to date with all organisational services for accurate representation and consultation.
· Stay informed about existing support services in NW London.
· Keep abreast of national and local trends and developments affecting ADHD / autistic children and their families, identifying opportunities to raise awareness and develop suitable services and support.
Key Responsibilities - Organisational
Client Documentation and Communication
· Provide written reports as required by professional agencies and CAAS and develop appropriate project-specific monitoring or reporting requirements.
· Enforce and comply with GDPR standards for all data handling and communications.
· Uphold a neuroaffirmative approach in all communications, aligning with CAAS brand language and aesthetics.
Professional Development and Team Collaboration
· Comply with policies, procedures, guidelines, and codes of practice as laid down by CAAS and the Law.
· Participate in monthly supervision to enhance service quality and personal development.
· Attend, contribute to and lead a range of meetings with colleagues across the organisation, offering insights and feedback.
· Attend and deliver staff training throughout the year to remain updated with best practices and organisational procedures.
Other Responsibilities
· To carry out other tasks appropriate to the post and as agreed with the Family Services Manager.
· To actively participate in and undertake training and development of self and others.
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities that are within the scope of the role.
Person Specification - Essential
· Previous experience managing people and projects.
· Experience of co-production that values the expertise and experiences of all stakeholders, ensuring that services are more responsive to the actual needs and preferences of those they are intended to benefit.
· Have clear and confident communication skills, to represent the organisation effectively both internally and externally. Demonstrate openness and authenticity through communication, embodying CAAS Values including integrity, valuing difference and foster trust and respect.
· Robust knowledge and experience of safeguarding practices and risk management.
· Be well-informed about reasonable adjustments, strategies, and coping mechanisms to support the needs of neurodivergent people.
·Show the ability to manage a diverse workload with competing demands
· Exhibit the ability to monitor and evaluate work effectively.
· Be proficient in computer software, as much of the work is managed through technology and computer systems.
Person Specification - Desirable
· Have experience or knowledge of working with neurodivergent children and their families, including an understanding of the challenges faced.
· Qualified facilitator / demonstrable experience in facilitating groups and delivering training.
· Voluntary Sector Experience.
· Counselling, facilitation, or coaching skills.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
PLEASE NOTE WE FOLLOW SAFER RECRUITMENT PROCESSES, SO WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Corporate Partnerships Officer
Salary: £29,217 per annum
Hours: 37.5 hours per week, 1-year fixed term contract
Location: Gravesend DA11 7HQ / Swanscombe DA10 0AB and occasionally work from home
ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley. The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet.
We are looking for a Senior Corporate Partnerships Officer to help us grow sustainable income from businesses and build strong, purposeful partnerships. In this role, you’ll focus on securing new business and sponsorships, maintaining excellent relationships with existing partners, and finding opportunities for growth. You’ll also assist in managing the corporate budget with the support of the Corporate Partnerships Manager.
If you’re looking for a rewarding role where you’ll make a real difference in providing care and support when it's needed most, we’d love to hear from you!
Essential Requirements:
· Educated to GCSE level or equivalent professional experience.
· Proven success in securing new corporate business.
· Skilled in researching leads, managing pipelines, and account management.
· Experience in event, project, and campaign management.
· Track record of exceeding income targets.
· Ability to create and present proposals confidently.
· Excellent verbal, written, organisational, and time management skills.
· Strong relationship management and customer service.
· Confident in using CRM databases and proficient in Word, Excel, PowerPoint, and Outlook.
· Access to own vehicle with valid driving license and business insurance.
How to apply:
By application form, either online or downloadable from our website or by submitting a CV and cover letter, CVs without a cover letter will not be considered.
This post is subject to Standard DBS clearance.
Closing date: 8 November 2024
Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.
At ellenor, we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life's most challenging times.
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.
We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.
This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.
We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!
The client requests no contact from agencies or media sales.
Tearfund is looking for a Data & Resources Officer who is passionate about serving those living in poverty by providing excellent customer service to our supporters.
Our team enables the transformative work of Tearfund around the world by serving Tearfund's UK based supporters. The successful candidate will be working on one of Tearfund's front lines providing a personal link and building relationships between our supporters and ourselves. Your role will involve answering supporter queries by email, letter and answering telephone calls from supporters; as well as to carry out additions, deletions and amendments to the supporter database, in order to maintain and increase the accuracy of the database.
Our team also manages Toilet Twinning & Tearfund Resources orders. This will also be answering supporter queries and working with an external fulfilment house to ensure that orders are sent out in a timely manner.
The successful applicant will demonstrate a desire to serve our supporters with professional excellence in a busy environment. They will set themselves high standards of working with speed and accuracy as they record information on our supporter database.
We are looking for a candidate who is:
- a flexible team player
- able to learn quickly
- organised and able to juggle competing priorities
Are you ready to help Tearfund maintain our reputation as one of the industry's best organisations for customer service? Then this could be the role for you!
All applicants must be committed to Tearfund's Christian beliefs.
Salary: This is a part time role working 28 hours per week. The full time salary is £29,688 per annum and the part time salary is £23,750 per annum.
This role can be largely home based, but the person in this role will need to work from the Teddington office regularly.
The recruitment process will include specific checks related to safe-guarding issues.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join our PCN3 Care Co-ordinator team. We are seeking enthusiastic and highly motivated people to take the role of Care Coordinator and join our fantastic PCN team. We will provide full training for the role. The Care Coordinator will be directed to undertake a key role in helping to drive improvements in health outcomes for patients through the delivery of early diagnosis and preventive work with a specific focus on improving the uptake of Health promotion & screening. The Care Coordinator role will support identified patients from all 7 practices across the PCN to navigate the NHS health care system and ensure that their care is coordinated.
Our PCN (PCN3) consists of 7 GP practices serving a diverse population of over 70,000 patients in and around Barnet. We enjoy excellent collaborative working relationships. Our practices are all high-achieving and innovative training practices, and our ethos is to develop our PCN with a focus on high quality, holistic patient care. We are a strong PCN leadership team consisting of a Clinical Director & Head of Business Development & Transformation who are both aspirational and transformational. We require Care Coordinators who will complement the existing team through an enhanced passion and commitment to the delivery of high-quality patient services and to the wider agenda of team working.
We have a rich diversity of PCN staff who aim to provide a personalised care approach for our patients, including Administrative Ops Team, Pharmacists, Nursing Associate, First Contact Physiotherapists, Pharmacy Technicians, Care co-ordinators, Speciality Care Coordinator, Health and Wellbeing Coaches and Social Prescribers working alongside our GPs, nurses, and extended practice teams
Preference for full time , but flexible working will be considered.
*option if interested to also work Saturday and evening as part of the Enhanced Access Service
Please note you must have UK registration or a right to work in the UK. We do not provide any form of sponsorship or work visas
The client requests no contact from agencies or media sales.
Are you excited about seeing Christians in the UK and Ireland engage in world mission? Do you have a passion to equip and disciple others to serve God in short-term mission reaching out to East Asia?
As Lead Serve Asia Coordinator, you will be giving oversight to team developing and delivering high quality placements for Serve Asia, our short-term mission programme.
The Lead Serve Asia Coordinator will need experience of short-term cross-cultural mission, good administrative and interpersonal skills and a deep commitment to world mission and an ability to pass that passion on to others.
There is a Genuine Occupational Requirement for the job holder of this position to be a committed Christian. Applicants must be eligible to work in the UK.
To apply for this role, please send your CV and a supporting statement.
Please demonstrate in the supporting statement how you meet the criteria listed in the Person Specification, detailing your experience, skills/ abilities (giving examples where possible), which are relevant for this role.
Applicants must be eligible to work in the UK and able to provide proof of eligibility.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success.
OUR VALUES: We value teamwork and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do. We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all.
There are talented young people from ethnic minority or low socioeconomic backgrounds with the potential to thrive in top industries. And firms are looking for them.
We identify, inspire, and train our candidates to connect them with our sponsor firms where they can launch successful careers.
At the start of their careers, our candidates join our professional network of alumni both tapping into and contributing to this community of knowledge, experience, and contacts.
SEO London was launched in 2000 and has subsequently delivered two decades of transformative leadership in the UK workplace diversity and inclusion segment. Today, over 14,000 diverse students and professionals are registered with SEO London, benefiting from sponsorship and engagement opportunities with over 120 blue chip firms across financial services, corporate law, consulting, technology, engineering, and corporates.
Overview
Sponsors for Educational Opportunity (SEO London) is looking to hire an HR and Operations Manager, reporting to the Chief Operating Officer.
Team: Operations
Location: 41 Great Guildford Street, London SE1 0ES
We offer flexible and hybrid working but office-based work is required from all staff on a regular basis. For this role we require the post-holder to be in the office min. 3 days per week, at least at the outset.
Reports to: Chief Operating Officer
Line Management: Senior HR and Operations Officer
Term: Permanent Role
Ideal start date: ASAP
Salary: £38k - £46k depending on experience
This is a full-time role but we are open to flexible arrangements.
Role Description
The HR & Operations function at SEO London has grown significantly in recent years, with a strong foundation now in place. This is an exciting opportunity for a new HR & Operations Manager to build on this progress and shape the next phase of our development. With recent growth and a focus on nurturing a positive culture, this role offers the chance to make a real impact and drive continued success within a dynamic and purpose-driven organisation.
The role is to oversee and continuously improve the delivery of HR Strategy and operations in line with SEO London's mission, values and strategic objectives. In addition, this role will oversee organisation-wide operations.
The post-holder will:
- Further develop and execute a People plan that supports the achievement of the charity’s strategic objectives and an engaging and inclusive work environment
- Ensure that all policies and procedures align to SEO London’s vision and mission and the necessary regulatory and legal standards
- Support a culture that is focused on employee engagement and continuous improvement including giving and receiving feedback
- Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver
- Provide line managers and staff with HR advice in confidence
- Be focussed on efficient and cost effective operational and service delivery across SEO London
- Execute ‘business as usual’ HR administration including monthly payroll and management of appraisal processes
- Lead or support strategic projects such as SEO London’s Learning and Development Plan, internal communications via SEO London’s intranet and continuous improvement of our recruitment and onboarding processes
- Line Management, currently of a full-time Senior HR and Operations Officer
Accountabilities
HR Strategy and People Plan
- Full accountability to design and align the annual People agenda to the strategic needs of SEO London, working closely with the Chief Operating Officer
- Compilation and use of HR data to inform planning and decision making
Regular review of HR policies, procedures, pay and benefits to make sure these are in line with current regulation - Provision of advice and support re. organisational design and development
- Internal reporting to Executive Leadership Team (ELT) and via an organisational dashboard
Employee Engagement and Wellbeing, and Diversity, Equality and Inclusion (DEI)
- Responsibility for developing and overseeing the engagement strategy for SEO London’s staff team
- Planning, execution and analysis of staff surveys, communication of insights and planning and execution of follow-up actions
- Design and delivery of culture building activities to support employee engagement and well-being e.g. team away days, oversight of staff-led wellbeing committee
- Responsibility for designing and embedding DEI policy and initiatives in conjunction with the ELT and other senior leaders
- Responsibility for providing employment advice and counsel and managing the risk of staff team attrition
Learning and Development and Performance Management
- Execution of a robust and future-focused talent development, performance management, and learning strategy that supports staff members’ ongoing learning and performance
- Identification of skills gaps and internal and/or low-cost solutions/training to meet needs
- Continuous improvement of regular performance management, talent management and succession planning and execution
Employee Relations
- Advice and support to Senior Managers regarding employee relations issues
- Lead responsibility for management of employee relations issues, as agreed with the Chief Operating Officer
Recruitment and Onboarding
- Identification of recruitment needs and plans alongside hiring managers with focus on filling skills and experience gaps where necessary, internal progression opportunities and cost-effective hiring processes
- Design and execution of an effective and efficient candidate experience
- Execution of competency-based assessment and selection
- Embedding of DEI and Safeguarding measures into recruitment processes
- Continuous improvement of onboarding plans and processes, working closely with managers to ensure high quality new starter induction
Employee Reward
- Responsibility for sourcing and analysing regular market data to inform renumeration
- Responsibility for delivering a competitive and attractive salary, pension and benefits programme
- Responsibility for managing a fair and transparent salary review process focused on providing incentives for good performance and fair pay
- Responsibility for payroll and associated processes
Operations
- Responsibility for regular review of SEO London’s suppliers, working closely with the Finance team
- Lead responsibility for some supplier relationships, including those connected to SEO London’s offices
- Maintenance, curation and regular review of organisation-wide policy and procedures ensuring adoption across the organisation and alignment with accepted good practice and regulations
- Accurate record keeping in line with SEO London’s data protection policies and procedures
- Governance administration including scheduling and taking minutes at Board and sub-committee meetings and support to the Chief Operating Officer on all matters relating to SEO London’s governance
Line Management
- Line management as required (currently one team member), including goal setting, performance management, support with planning and execution of tasks, identification of learning and development opportunities and accountability for report’s outcomes and outputs.
Required qualifications
- University degree (any discipline)
- HR qualification (minimum CIPD Level 5)
Skills and experience of:
- Analysing and using data to inform planning
- Designing and executing a people strategy
- Project management and process improvement (start to finish)
- Creating and curating policies
- Creating and executing Learning & Development plans
- Managing employee reward and benefits
- Recruitment and onboarding including planning, assessment, selection and process management
- Microsoft (Outlook, Word, Excel, PowerPoint and SharePoint) including ability to create spreadsheets, run and analyse pivot tables in excel and create quality PowerPoint presentations
- HR technology including HRMS and applicant tracking systems (Personio preferred by not essential) and payroll system/s
- Operations and supplier management
- Internal communications
- Event management
Knowledge of:
- UK Employment Law
- The HR life cycle
- Wellbeing and DEI practices
- Knowledge of Salesforce desirable but not essential
- Understanding of coaching and mentoring practices
Behaviours:
- Influencing and engaging, and excellent relationship management across all levels of an organisation
- Excellent written and verbal communication
- Tact, diplomacy and integrity
- Highly organised
- A deep understanding of equity, diversity and inclusion to foster a positive organisational culture
What we offer?
- Salary: from £38-46k, depending on experience
- Annual Leave: 28 days + Bank Holidays
- Enhanced Family Friendly Policy
- Flexible working - 3 days in the office
- Benefits: Employee Assistance Programme, Private Health Insurance, Discount to Nuffield Gyms via Private Health Care and many more…
Closing date for applications
Timeline:
- Closing date for applications: 18 October at 12 noon
- Shortlisting: 18 October
- First interviews: 21-24 October or sooner as possible
- Second interview, with task/presentation: 25 October or sooner as possible
If you are interested in this opportunity, please apply as soon as possible. We are reviewing applications on a rolling basis.
Equal opportunities Statement
As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against based on race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, other protected characteristic, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable.
Safeguarding
All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.
Right to work
Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.
The client requests no contact from agencies or media sales.
Role: Finance Manager
Part-time 22.5 hours per week
Benefits:
· Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
· Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday
· Death in Service benefit: 3 times annual salary
· Optional Private Medical Insurance plan
· Access to Blue Light Card
· Learning and Development opportunities
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time.
People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters.
As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
SCAA is seeking to appoint an experienced, qualified, professional Finance Manager with strong analytical skills, capable of producing and presenting financial information in a succinct and straightforward manner. The preferred candidate will have experience of producing management accounts and other management information relating to organisational performance, cashflow, investment reporting and budget analysis.
Excellent analytical, interpersonal and communication skills are essential. The appointed individual will be expected to liaise effectively with colleagues, Executive Team Members, Trustees and other colleagues within the Charity. They will also develop and strengthen relationships with banks, insurers, investment managers, auditors and other professionals. The person will be expected to produce and present a range of financial information, query and challenge any unusual and misleading information and to support his/her colleagues in the office as required to further the objectives of the charity.
This is a growing charity, and you will have a broad remit, and we are looking for a fully Qualified Accountant holding a CA, ACCA, CIMA, ACA or equivalent membership with experience ideally gained in charity accounting, external reporting and internal management accounting.
The successful candidate is likely to be operating in a similar role in the Private, Public or Third sectors and looking for a new challenge.
Application notes
To apply please email your CV and a covering letter outlining your suitability for the role, your relevant experience, and your motivations for applying.
To find out more about the role you can also contact Simon Phillips on 0300 123 1111 or by email at the address shown above with any questions.
Application deadline is 6pm on 6th November 2024.
Interviews will take place on 20th November 2024.
To save lives through the urgency and quality of our response to time-critical emergencies.
The client requests no contact from agencies or media sales.
Job Title: Philanthropy Executive
Location: Hybrid (with 1 day per week in the London Office)
Hours: 35 hours per week
Contract type: Permanent
Salary: £26,406 per annum
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
·Someone who will support the Philanthropy team to develop relationships with high-net-worth (HNW) philanthropists.
· Someone who has strong relationship-building skills and excellent communication abilities. You will enjoy understanding and researching HNW donor’s motivations to give and work in a team to cultivate donors through engagement opportunities. You will thrive in a target driven environment which is varied and changes at pace.
·Someone who is looking to develop their core skills to help increase the Philanthropy income to Teenage Cancer Trust. Importantly, we seek those driven by the desire, ambition and commitment to address the challenges facing young people with cancer today.
· Someone who is able to support the team with financial tracking, administrative tasks, be used to working with relationship databases and conversant with GDPR.
What we offer:
· Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
· Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
· Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
· Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
· Health Cashback Plan: access a health cashback plan to cover medical expenses.
· Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
· Discount scheme: access exclusive savings at various high street retailers and gyms.
·Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by 8th November. 1st Interviews will be held online on 14th November and 2nd Interviews held face to face in London on W/B 25th November.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.
We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.
Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in touch with the HR Team
We’re here to give every young person facing cancer the best care and support.
The client requests no contact from agencies or media sales.
Community First is a registered charity based in Devizes. As a member of Action with Communities in Rural England, we support communities across Wiltshire and Swindon. Our Patron is Her Majesty The Queen.
Voice It, Hear It is a partnership programme that is committed to co-production and Service Users engagement throughout Wiltshire.
We work together to:
- Extend collaborative reach, working with VCSEs and marginalised groups lacking service access and community feedback participation
- Jointly advocate for Service Users as an Alliance, amplifying their voices in multiple arenas and forums
This post holder will foster strong partnership to deliver the User Engagement Service (Voice It, Hear It) This service aims to amplify and advocate for peoples voice to inform local strategy and develop community action to create stronger and more resilient communities.
The post holder will lead on consultations and engagements with a range of stakeholders, ensuring accurate and timely reporting, ensuring a proactive and collaborative approach to partnership working.
A completed application form will need to be completed before appointment
The client requests no contact from agencies or media sales.
An exciting position has arisen for a Corporate Partnerships Executive to join the team at a Social Care Charity that provides a variety of support services. This a permanent position and will play a key role in increasing capacity and income at a pivotal time in the charity’s 4 long term fundraising plan.
Key responsibilities of the role:
· Identifying ways to enhance value for corporate partners and increase income
· Managing select corporate partnerships and developing partnership plans
· Researching and identifying potential new corporate supporters
· Engaging prospective supporters and delivering cultivation plans
· Collaborating with teams to maintain accurate records and manage partnerships with Payroll Giving Agencies
· Supporting fundraising activities and staff engagement
· Assisting the Corporate Partnerships Manager with various projects, reports, and administrative tasks, ensuring efficient processes and accurate documentation
Ideal candidate profile:
· Proven experience in corporate or major donor fundraising as part of a dedicated fundraising team
· Strong written and verbal communication skills
· A proactive, self-motivated individual with a team-oriented approach, demonstrating initiative, drive, and commitment
· Familiarity with CRM databases, data entry, and financial processing systems
· Possession of a full UK driving licence is preferred
Agency reference number: J84622
Location: Victoria, London
Contract: Permanent
Salary: £34,500 per annum + excellent benefits
Working hours: Full time
Working pattern: Hybrid (2 days a week in the office)
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.