Data Manager Jobs in Farringdon, Greater London

We are seeking a talented and experienced leader to join our Strategic Leadership Team.

You will have a compassionate heart and be deeply motivated by your evangelical Christian faith to lead the financial management and operations of this respected Christian Ministry.

Your experience in operations or business development within the charity sector will ensure that Release International’s day-to-day operations remain compliant, responsive, effective and efficient.

Your significant competence in financial management will enable you to analyse financial information, and other data, to support decision making at a senior level.

Your proven track record of strategic planning, team building, proactive risk management, and ability to manage multiple deadlines and projects will be essential to the role.

As the lead for all aspects of ‘People and Culture’, you will use your excellent people skills and positive outlook to empower and encourage others towards success, promoting and modelling our person-centred Christian ethos, culture and values.

If you believe God may be calling you to fulfil this exciting new and pivotal role and you understand the importance of excellence in the stewardship of our precious resources, then please apply for this full-time position which is based at our office in Orpington, Kent, with some agreed flexibility to work from home.

Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement). 

Junior Finance Officer (Sales Ledger)

Location: Hybrid (minimum 40% office-based)

Contract Type: Permanent

Salary: £25,753 - £27,573 (pro-rata £15,452 - £16,544)

Hours: Part-time, 21 hours per week with flexible scheduling options

Do you want to drive change while advancing your finance skills?

As a Junior Finance Officer at Suzy Lamplugh Trust, you’ll be integral in managing essential sales ledger functions, contributing to impactful safety initiatives, and working alongside a passionate, mission-driven team. This role offers you the opportunity to grow professionally while making a meaningful difference.

About Suzy Lamplugh Trust

This role represents a chance to join the UK’s leading personal safety charity and authority on stalking prevention. Established in memory of Suzy Lamplugh, who tragically went missing in 1986, our Trust pioneers work in reducing abuse, aggression, and violence through education, advocacy, and direct support.

Our achievements include:

· Training over one million lone and frontline workers across various sectors in personal safety

· Driving legislative changes to improve public safety

· Supporting over 75,000 victims of stalking through our National Stalking Helpline and advocacy services

Role Overview

The Junior Finance Officer will manage sales ledger transactions, ensuring accurate, timely financial data that supports the Trust's internal financial controls and monthly reconciliations. You’ll collaborate with various departments, uphold best practices, and contribute directly to the Trust’s financial integrity.

Key Responsibilities:

· Issue client invoices and accurately input sales receipts

· Generate and update weekly aged debtors reports

· Support the credit controller with debt follow-up and respond to client inquiries

· Complete new supplier forms and maintain accurate supplier data

· Reconcile monthly invoices and handle sales ledger queries

· Conduct monthly bank reconciliations and back up financial data

· Reconcile weekly Commercial CRM records (training provided)

What We Offer:

At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:

· Flexible 21-Hour Work Week: Design a schedule that works for you—our part-time hours are adaptable to fit your availability and our needs

· Hybrid Working: With a minimum of 40% office-based work

· Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays

· Special Leave: Including days for personal milestones, like moving house or celebrating your birthday

· Pension Contribution: 5% employer contribution

· Health & Wellbeing App: Access to counselling, advice, and discounts

· Occupational Sick Pay increasing with service

· Additional Perks: Cycle to Work scheme, interest-free travel loan for season tickets, and regular team events

How to Apply:

Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered.

Deadline: 25th November 2024, by 5:30 PM

Join us in building safer communities and empowering people across the UK.

About the opportunity 

Critical to our mission, we are looking to recruit a London Programme Manager to be responsible for a geographical area and the schools within it, whilst supporting geographical expansion. You will oversee your region’s Action Tutoring programmes, liaising with our partner schools and developing new school partnerships, whilst supporting your team of Programme Coordinators to engage pupils and support them to build relationships with stakeholders and retain a strong pool of tutors.

As a Programme Manager, you will line manage up to seven Programme Coordinators to ensure they effectively manage their caseload of schools, whilst driving the quality of programmes and ensuring that the delivery of programmes meets organisational KPIs. This role will take a lead on new school recruitment, regularly pitching to Senior Leaders within schools and managing school partnerships within your region to ensure Action Tutoring’s growth targets are met. Additionally, you will contribute to the wider leadership of the Action Tutoring programme team, lead on programme-specific projects to support the programme department’s priorities and will be expected to support the wider learning and development needs of the Programme Coordinator team.

The position would suit someone who enjoys working with people who have a frontline role, gets energy from pitching to schools and wants to increase their management experience in an exciting and rapidly developing charity. The successful candidate should be able to manage their own workload to a high standard as well as support others, have excellent attention to detail, be adaptable, relational and used to problem-solving, and be able to work well with a range of
stakeholders and be confident in carrying out administrative tasks to support programme delivery.

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility.

Qualifications and experience criteria:

A-C in maths and English at GCSE (or equivalent experience)

Right to work in the UK

Reports to: Head of Programmes (South)

Salary: £33,964 - £35,669 per annum, depending on experience, plus London Weighting of £2,271 per annum

Contract and hours:  Permanent, full time contract (37.5 hours)
We offer flexible hours 9.30-4pm as core hours.

Closing date: Sunday 3rd November. 
 
Interviews: Thursday 14th and Friday 15th November 2024
 
Start date: Monday 16th December 2024
 
Place of work: Home with regular travel to schools in London
 
DBS requirement: All Action Tutoring staff must have an enhanced DBS check suitable for the child workforce.  
If you don’t already have one, we’ll process one for you. Should you be aware of any incidents, cautions or convictions that would appear in a DBS check, please notify us when you apply. 

For more information on the role and information about Action Tutoring, please see the attached job pack.

Operations Manager

We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.

Position: Operations Manager

Location: Remote (travel to Edinburgh is required, up to 4 times per year)

Hours: Part time, 25-30 hours per week

Salary: £34,000 pro-rata

Contract: Fixed Term Contract - 18 Months

Closing Date: 5pm on Friday 8th November

Interviews: 18-19 November

The Role

The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

With project management and change management knowledge and skills to support you in this role, you will have experience of:

• Coordinating and delivering administration services.
• Business improvement projects and reviews.
• Working with different stakeholders to explore policies, processes and ways of working.

This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

This role is offered on a 12 month fixed-term contract

Fantastic relationship management is fundamental to Parkinson’s UK delivering the impact we want to see for people affected by Parkinson's. As our next Philanthropy Manager, you would focus on raising £10k-£100k+ gifts. You will become part of a collaborative, supportive and positive team and have the opportunity to grow in the role so that we can help you to achieve what you want next in your career. We champion regular learning to develop our skills as face-to-face relationship fundraisers and you will be supported by your line-manager and peers to feel confident with external activity and to try out new ideas. 

It is a really exciting time to join as we enter the private phase of Parkinson’s UK’s £12m Nurse Appeal, and grow our philanthropic income for our research and the Parkinson’s Virtual Biotech, our international drug discovery programmes. 

What you’ll do

• Identify, cultivate and manage relationships with a pipeline of donors and prospects 
• Deliver pipeline activity and income targets
• Secure and deliver a high volume of donor/prospect in-person touchpoints, involving Parkinson’s UK senior leadership in key relationships 
• Deliver first-class stewardship by maximising engagement opportunities within our stewardship programme
• Manage the day-to-day activity of our fundraising board and secure new gifts through their networks
• Work with our Nurse Appeal senior volunteer donors to build your pipeline
• Lead on prospecting projects, collaborating with the prospect research and wider colleagues across the charity 

What you’ll bring

• Demonstrable experience of successful major donor fundraising
• A strong track record of building successful relationships with major donors through one-to-one meetings, phone calls, communications, events and bespoke cultivation 
• Excellent verbal presentation and persuasive writing skills 
• The confidence to influence, negotiate and inspire stakeholders at all levels both internally and externally 
• Ability to work autonomously and manage a diverse workload with appropriate time management, planning and prioritisation
• Ability to proactively identify, qualify and generate new prospects 
• Interest in learning about Parkinson’s UK’s strategy and developing an understanding and empathy with the Parkinson’s community

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description 

Whilst this is advertised as a full-time position, we are committed to being flexible in our roles and would consider part-time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.

Interviews for this role will be held w/c 11 November. Successful candidates may be invited to a second stage interview. 

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We are excited to be advertising the role of Psychotherapy Service Manager at Respond, to lead our team and the development of our psychotherapy services with autistic people and people with learning disabilities who have experienced trauma and their families.  Many of our clients may have experienced complex or multiple traumatic experiences including sexual violence, domestic abuse and neglect.

The Psychotherapy Service provides predominantly longer-term therapeutic support of a year or more, depending on how the work is funded, to an average of 130 unique individuals per year.  The current team of 10 are made up of 4 senior therapists (reporting to the postholder), 4 therapists and 2 honoraries in training, the majority of whom are Arts therapists and work within a psychodynamic and/or systemic model.

We welcome applications from experienced Psychodynamic Counsellor/Psychotherapists, Arts therapists, Psychologists or Family Therapists who are passionate about our work. You will work psychodynamically, champion our trauma informed approach including our reflective practice model and have the opportunity to influence and shape the development of the psychotherapy service.  Leading the small team, you will provide clinical leadership and be Safeguarding lead, ensuring we continue to provide high quality psychotherapy services.  We are offering the role at 4-5 days per week, working in a hybrid manner flexibly. You can also hold your own small case load of clients, supervisees and/or consultancy work within the role.

This is a unique and specialist role and we recognise that you may have more experience in one clinical area or client group than another, given the breadth of our work and whilst you may be experienced in working psychodynamically as a therapist and as a line manager, you may be newer to leading a service for example. Or you may have a great deal of other experience and understanding of the needs of our clients from other work.  We are flexible to develop the right candidate who is passionate about improving the lives of autistic people, people with learning disabilities and their family members.  

If this sounds like the kind of role that would interest you, we’d really welcome your application. Please also get in touch if you have any questions.

Further information about Respond     

Respond is entering the last year of our three-year strategy, in which we will continue to be focusing on our psychotherapy service, which is a core part of Respond’s offer as a charity for now thirty-four years.   Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services which include advocacy, training and consultation.

An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.     

We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover. 

We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.    

We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.      

We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.   

We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role.  You may be just the right candidate for this or other roles within the organisation. 

Respond Benefits package (all per financial year)

We offer a generous and comprehensive package of flexible benefits to all of our staff.

• Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home.  Part time hours are altered accordingly.   

• Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.

• Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,

• Discretionary study leave to support training relevant to your role. 

• Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.

• Up to 5 days paid time off for dependents per financial year.

• Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.      

• Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment. 

• Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.     

Note all of the above days per annum stated are pro rata’d for part time employees.    

If you’d like to find out more about this role, please read through the job description and person specification.

When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.  

Interviews will be in person in London.

The Client Delivery Consultant will manage and develop long-term business relationships, consulting with workplace clients and applying our whole organisational approach to create healthier workplaces.

The postholder will deliver an exceptional customer experience by working closely with the Client Development Consultants to fully understand client needs and expectations. Working with our associates to plan and deliver the implementation of our products and services in a way that achieves customers outcomes and delivers a whole organisational approach to create healthier workplaces.

Please see the job description for more information including key responsibilities and person specification.

To apply for the role please submit your CV and cover letter.

We are seeking a skilled and detail-oriented Senior Finance and Operations Manager to join our small but dynamic team at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to manage the day-to-day delivery of an effective and efficient finance and operations function and provide vital support to the Director of Finance and Operations and Business Support Officer.

The successful candidate will become an integral part of the Access team, working in a collaborative and supportive environment with opportunities for growth and development. 

Key Responsibilities:

· Day to day management of the finance and operations functions

· Financial reporting

· Treasury management

· Line management and development of the Business Support Officer

· HR and IT support to colleagues

· Governance support to trustees

If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying. If you feel this is this the right role for you, do not hesitate to apply, we would love to hear from you.

We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.

As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.

First round of interviews (via Zoom) will be held on Thursday, 7th November 2024.

Second round of interviews (in person) will be held on Tuesday, 12th November 2024.

Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

We are seeking an experienced Campaign Mobilisation Manager to design and deliver high impact campaigns, manage and grow our network of campaigners, and centre the voices of people with lived experience of financial insecurity.

This is an exciting opportunity in our growing Policy & Influencing team to establish a robust campaigning function for Turn2us, with a strong focus on system change and the impact of stigma.

We are looking for someone who is passionate about our mission to challenge the systems and perceptions that cause financial insecurity. You will bring experience of developing and delivering high impact and creative influencing campaign strategies with a focus on centring the voices of people with lived experience. 

We want to hear from applicants with a strong understanding of how policy, public affairs and campaigning interact to create social change, and the digital skills to build and grow an online network of campaign supporters.

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 11/11/24 at 09:00

Interview date: 20/11/24

Closing Date: 3 November 2024

Ref 6880

Save the Children UK has an exciting opportunity for a collaborative and influential individual with extensive digital marketing experience to join us as our Marketing Manager (Digital Acquisition), where you will work to drive the acquisition of new individual donors through targeted digital campaigns.

You will focus on paid social media, working both independently and with agency partners, ensuring campaigns deliver results and build long-term relationships with supporters.

Please note that this role offers the opportunity for hybrid working, and will require the successful applicant to work from our London, Farringdon office on average one day per week, with flexible working arrangements discussed at the interview. 

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn, and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met, and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

As Marketing Manager (Digital Acquisition), you will plan and deliver digital campaigns across paid channels to build consideration, prompt action, and drive income through acquiring new donors.

You will manage end-to-end paid social campaigns in-house and partner with our media agency on other paid digital channels such as PPC and Performance Max. By identifying key audiences and inspiring action, you will play a crucial role in growing our supporter base.

In this role, you will:

• Plan and execute digital acquisition programmes to achieve ambitious donor acquisition and income targets
• Oversee the delivery of paid social campaigns, using test-and-learn strategies and data integration to optimise performance
• Collaborate with the Marketing Executive and media agency partners to align digital channels with broader marketing plans
• Analyse and report on campaign performance, providing insights to optimise results
• Develop creative testing strategies and work with teams to inspire audience engagement
• Manage budgets, ensuring efficient planning, reporting, and re-forecasting
• Provide expert guidance on Paid Social campaigns to other teams, such as Legacy Marketing
• Maintain collaborative relationships with external partners to inspire the best outcomes for Save the Children
• Ensure marketing communications comply with legal and best practice standards

About You

To be successful, it is important that you have:

• Strong experience in acquisition/performance digital marketing, using audience insights to drive direct-response activity
• Experience managing paid social campaigns end-to-end, with a focus on achieving high ROI 
• Experience working with digital media channels such as PPC, display, and YouTube, either directly or through agencies
• Proven ability to manage projects and deliver them on time and within budget
• Excellent analytical skills, with the ability to interpret data and make strategic decisions
• Experience managing external partners, such as media buying or creative agencies
• Strong understanding of the digital media landscape and industry best practices
• Commitment to Save the Children's vision, mission, and values.

What We Offer You

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

We focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.

We provide a wide range of benefits that will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Closing date: 3rd November 2024

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office on average of 1 day per week.  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Job description

Digital Communications Manager 

Job Location: Hybrid, with two days a month working from our London (Victoria) offices and/or at our members’ events in line with the role. After passing probation, up to six weeks ‘super remote’ working per year, where you can work anywhere in the world.  

Holiday: 27 days per year, plus 3-day winter shut down, plus eight flexible bank holidays (annual leave is pro-rated to 0.6 FTE) 

Hours: 22.5 hours per week (0.6 FTE)  

About the Fair Education Alliance 

The Fair Education Alliance (FEA) unites nearly 300 member organisations under a shared vision that no child’s educational success is limited by their socio-economic background. Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system.

Why we need you 

Effective communications are crucial if we are to achieve our vision, and we need our digital communications to take centre stage. This is an exciting new role for someone who has experience in digital communications and marketing and wants to play a significant part in a small but influential organisation. 

In 2024 we are redefining our Communications Strategy, and you’ll be at the heart of this change. Working with our Head of Communications and work area leads, you will manage and develop our digital channels to reach key audiences, drive engagement with our member organisations, and increase public awareness of educational inequality. You will have a creative and engaging approach to content creation, working closely with the Secretariat and Alliance members.

If you are a digital communications all-rounder, then this role is for you. In a typical day you could be speaking to our Youth Steering Group, creating content to support the launch of our latest report, building our email newsletter, or developing social media strategy to engage key policy influencers.

You will be equally at home managing day-to-day tasks, creating compelling content, and shaping strategy. You will be able to balance a data-informed approach with an instinct for good content.

What we’re asking of you 

Leading the delivery of our brand and communications across all digital channels 

• Create and deliver content across our social media channels that engages our audiences so we can achieve our objectives. 
• Champion our members and their activities, involving members in content creation and digital campaigns. 
• Work with area leads to develop and deliver organic and paid digital marketing campaigns and activities. 
• Ensure our website is regularly updated with relevant and timely content. 
• Manage our regular email newsletters, including our weekly Member Bulletin. Compile content, schedule contributors and build email campaigns.

Supporting development and delivery of communications strategy 

• Support the Head of Communications and Senior Leadership Team to develop a sustainable, effective communications strategy. 
• Develop channel strategies to grow audiences and increase engagement.
• Ensure digital communications activity is well planned, with clear objectives and metrics, in line with our communications strategy.
• Establish clear ways of working and guidelines, where appropriate, and ensure best practice is followed by staff and contributors. 

Managing and monitoring our digital channels 

• Monitor our social media channels, identifying opportunities and risks. Where appropriate, escalate risks to Head of Communications and agree mitigation. 
• Regularly respond to comments and posts on our social media channels 
• Ensure channel analytics are recorded and analysed, and learnings applied. Provide data and analysis for quarterly board reports, as well as monthly communications briefings.
• Monitor search engine performance and look for opportunities to create SEO-friendly content. 

See attached Job Description for all essential and desirable skills and how to apply. 

POSITION OVERVIEW

The Avenues Youth Project is recruiting a part-time HR Manager who will work to manage all aspects of the employee lifecycle across our youth centre. This standalone HR position reports to the Chief Executive and will manage and continue to develop all HR practices and processes, working with the various managers to improve the quality of working life at The Avenues. This role is crucial in ensuring the organisation attracts, recruits, develops and retains high-performing team members.

Ideally you will have experience of working as an HR Manager, we recognise that some elements of the role can be learned. Therefore, this role could suit someone who has solid HR experience at an Administrator level but who is proactive and self-sufficient.

ABOUT THE AVENUES YOUTH PROJECT

The Avenues Youth Project is an exceptional youth club that guides disadvantaged children and young people to explore and develop new skills, connect with their peers and our trusted staff, and find their confidence. The Avenues offers free-to-access fun and meaningful after-school and holiday activities led by trained youth workers. Our excellent facilities include training kitchen, music recording studio, podcasting studio, arts and craft room, sports hall and classrooms. 

We currently have an active membership of over 1,100 children and young people, and are open 6 days a week, 48 weeks a year. We hold London Youth's Gold Award, the mark of excellence in our sector.

Our Vision

We believe that every child and young person should have the opportunities to realise their potential, whatever their life circumstances.

Our Mission

Our mission is to deliver high quality recreation activities and skills training to young people in West London, to help them fulfil their potential and boost their long-term outcomes.

Our Values  

Our values are:

1. SAFE + COMPASSIONATE  2. POSITIVE + JOYFUL  3. EMPOWERING  4. TRUSTWORTHY 5. COMMITTED to COMMUNITY

These values are at the heart of what The Avenues does and all staff are expected to live up to them at all times.

KEY RESPONSIBILITIES

Recruitment

Lead on recruitment, including drafting job descriptions, conducting interviews, and managing the selection process. Pre-employment (including Enhanced DBS) and Right to Work checks.

Support managers in attracting and retaining staff who have the necessary motivation, values, skills and tools to deliver.

Design and conduct induction programmes for new employees so that they feel valued and ready to “hit the ground running”.  Regularly review content to ensure that it is fit for purpose. 

Development and Retention

Develop and co-ordinate supervision and appraisal processes to ensure consistency and high performance

Develop a skills matrix and identify training needs on an individual basis and across the organisation.  Be responsible for building the training programme, including rollout and delivery (either in-house, or via approved external providers) so that employees receive relevant training in a timely manner on a regular basis. 

Work with line managers to identify the ambitions and goals of employees so that relevant career focused training can be delivered, enabling high retention for The Avenues.

Engagement

Staff wellbeing: champion and implement initiatives to support mental health, work-life balance, and team cohesion. Staff reward or other motivational scheme.

Instilling values across the HR process; from contracts to supervisions to recognition scheme.

Maximise Employment Hero/Swag to keep employees engaged and up to date.

Initiate and conduct bi-annual staff surveys

Reporting and payroll

Manage timesheets and ensure clocking in/out is correctly observed.

Work with Finance Manager on monthly payroll  

Analyse people related metrics and data to identify trends.  Provide regular reporting to the CE on various metrics and identify areas for improvement, along with recommendations.

Compliance

Liaise with HR provider to ensure compliance with latest employment legislation.

Ensure that all employee and freelancer contracts comply with current laws and policies. Set up and maintain employee personnel files.

In conjunction with HR provider, Neathouse, conduct regular reviews of employment policies and the Employee Handbook to ensure compliance and best practice.  Communicate any changes to the workforce as needed. 

Champion EDI across the organisation and ensure that EDI is embedded in all people related processes across the organisation.

In the event of conflict, to support both the employee and line manager by ensuring there is a process for dispute resolution that is legally compliant, and to help identify solutions.

Review and implement a plan to ensure compliance with the Worker Protection Act, to ensure that Avenues meet requirements and can demonstrate ongoing compliance.

Other reasonable duties that may be required to achieve business requirements.

Person Specification.

Past experience working in an HR role, preferably with CIPD5

Strong written skills with ability to draft policies, procedures and reports.

Good coaching and mentoring skills.

A proactive and can-do approach towards work tasks.

Open communication style, with ability to communicate at all levels in an organisation.

Up to date knowledge of UK employment law legislation.

Experience in recruitment and selection, including competency based interviewing and selection skills.

Experience in advising and supporting management of grievance and disciplinary investigations. 

APPLICATION PROCESS

Avenues Youth Project is an Equal Opportunities employer, committed to building an environment that celebrates diversity and tackles all forms of discrimination. We welcome applications from people from all backgrounds. Avenues Youth Project puts the safety of our members first. Candidates are subject to an enhanced disclosure and barring service (DBS) check, Right to Work checks and references.

To apply, please click Quick Apply and you will be asked to submit an email a CV and cover letter, explaining clearly why you are interested in the role and suited to it.

Closing date for application: 3rd November 2024

First stage of interviews: w/c 11th November 2024

Location: 235 Broadway Bexleyheath DA6 7EJ

Salary: Hospice Band 2 - £24,236.88 - £24,966.95

Hours per week: 35

New Shop opening – Broadway Shopping Centre, Bexleyheath

We are opening a new shop and have a number of fantastic opportunities for a deputy shop manager.

Our goal is to generate funds for the hospice so we can continue to deliver exceptional care.

As a member of the management team you need to be motivated to help your store achieve its targets and to share this drive and enthusiasm with your team of volunteers. You will be expected to work with your volunteers to deliver a fantastic experience for our customers and donors.

These roles are HANDS ON! You will be required to sort donations and prepare clothing for sale which will include tagging and pricing items before placing them on the shop floor.

This is a hugely exciting time to join the Community Hospice Retail team as we transform our retail network. We have big ambitions and we are looking to recruit people who are highly motivated, enthusiastic and target driven, with excellent communication skills.

We are an equal opportunities employer and are committed to inclusion. We celebrate and embrace diversity and thus encourage applications from a variety of backgrounds, perspective, knowledge and skills

Please note that only short-listed candidates will be contacted.

As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.

You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.

ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.

Reporting to: Quality Assurance Manager

Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract

Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.

Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.

Hours: Full time (37.5 hours per week).

Job Description

Quality Assurance

• Deal with external and internal enquiries
• Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
• Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
• Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
• Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
• Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
• Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate

CRM Support

• Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
• Manage the support ticketing process for Hubspot queries
• Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
• Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate

Business Improvement

• Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
• Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager

Person specification

Essential

• Professional and proactive, with real pride in the quality of work
• Ability to take initiative and proactively investigate solutions to current and potential issues
• Excellent interpersonal and communication skills
• A team worker who can liaise and collaborate with colleagues and other stakeholders
• Organised - can manage workload and deadlines and demonstrate effective time management
• Attention to detail and analytical skills
• Very confident IT user, in particular with CRM systems and Microsoft Office
• Positive and resilient attitude

Desirable

• Experience of the charity or education sector
• Experience of Hubspot and Microsoft Power Automate

Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.

Closing date: Friday 1st November 2024

Interview date: W/C. Monday 4th November 2024

Start date: ASAP