Data Innovation Manager Jobs
About us
Practical Action is an organisation that focuses on complex issues and works with multiple stakeholders on diverse challenges, seeking to achieve systemic change to permanently lift people out of poverty and provide vulnerable communities with resilience against climate change. These diverse areas of focus make the Practical Action brand a multifaceted and very rich framework that provides distinct opportunities to meaningfully engage with multiple audiences and deliver galvanising communications that offer relevant calls-to-action to varied stakeholder groups. To successfully leverage the full power of the Practical Action brand, all activations, campaigns, and communications projects ought to maintain an optimal degree of coherence and consistency, taking as a base of reference the key principles that conform our holistic brand narrative and identity mosaic.
Practical Action’s communications needs vary and follow the type of mobilisation we seek from diverse audiences. There are instances in which we seek to increase our profile and engagement with other organisations, so that they fund us, partner with us, or work with us towards shared impact goals. There are also moments in which we aim to implement communications campaigns that prompt an emotional response from individual supporters, so they make the generous and recurring donations that are key for our work. At times we also need to influence policy makers and governmental bodies, often in collaboration with partners, to achieve the systemic transformation which will enable our Theory of Change and take us closer to our organisational vision.
About the role
Working collaboratively with stakeholders across the organisation, the Senior Digital Communications Officer plays a crucial role in developing and implementing a Social Media strategy and Digital Communication plans that are aligned and feed into Practical Action's Global Communications strategy. In addition to managing the group social media profiles and digital communities, the Senior Digital Communications Officer will coordinate the creation and optimal utilisation of digital content across various platforms and channels, reaching and engaging a variety of audiences, and making decisions and recommendations based on data insight.
The Senior Digital Communications Officer will always be looking for new and effective ways to communicate our key messages online, keeping up to date with digital trends and best practice and eager to share what they learn. They’ll collaborate with colleagues from across different teams and geographical locations, providing them the tools and expert advice to represent our brand and work with consistency through digital platforms and achieve our profiling, awareness, fundraising, and advocacy objectives.
About you
You are a dynamic digital communications professional with a proven track record in developing and executing impactful social media strategies. With a deep understanding of digital trends and best practices, you thrive on using data-driven insights to inform your decisions and enhance audience engagement. Your exceptional communication skills enable you to collaborate effectively with diverse stakeholders, fostering a culture of creativity, knowledge sharing, and consistency across all platforms.
You have a strong background in content creation, with the ability to craft compelling narratives that resonate with various audiences. Your expertise in community management ensures that you can cultivate vibrant online spaces, responding to engagement with thoughtfulness and agility. You are adept at leveraging social listening tools and other analytics to optimise performance and drive meaningful conversations around key issues in social justice, dignified livelihoods, and climate resilience.
Passionate about international development, you stay informed about emerging digital innovations, always seeking new ways to elevate Practical Action’s work and profile. Your leadership style is collaborative and supportive, empowering colleagues through training and guidance while ensuring alignment with our strategic objectives.
If you’re ready to take your digital communications expertise to the next level and make a significant impact in a global organisation that is changing the lives of communities at the frontlines of poverty and the climate crisis, we’d love to hear from you!
Accountabilities
Social Media Strategy & Community Management (internal & external)
- Create and implement a comprehensive social media strategy aligned with Practical Action's organizational objectives.
- Responsible for daily community management on social channels, monitoring engagements, responding to comments and/or escalating as appropriate; including out-of-hours cover during major events or exceptional circumstances.
- Leverage Social Listening tools to optimise our social activity performance and reach through creative engagement tactics, including reinforcing Practical Action’s position as a leader in the international development sector.
- Create social media toolkits to allow colleagues and partners to use their own social media channels to share our messaging and campaigns consistently and engagingly.
Digital Content Creation & Dissemination
- Collaborate closely with colleagues from the Brand & Communications unit and beyond in the development and constant optimisation of a content calendar; sourcing stories, updates, and relevant content for digital dissemination across multiple channels including social media and websites.
- Manage the creation of digital content (copy, audio, and graphics including moving image and video), working with cross-functional teams to determine the type of content to produce, and for which platforms, to best meet audience needs and further our objectives.
- Ensure all digital content is engaging, consistent with our brand identity and narrative, and aligned with Practical Action’s strategic objectives.
- Proactively seek opportunities to promote Practical Action content through digital channels -owned, earned, paid, and shared-, identifying gaps and opportunities to develop or repurpose existing content.
- Contribute to the development of integrated communications campaigns and initiatives, ensuring strong digital components that complement other channels are factored into the plans.
- Oversee quality assurance, ensuring best practice is adhered to with regards to platform, target audience, accessibility, and other considerations.
Digital Channels Reporting
- Report on relevant KPIs highlighting key achievements, challenges, insights, and recommendations to inform ongoing optimisation.
- Support the optimisation of user experience using testing, data and insight to champion an audience centric approach.
- Stay informed about emerging digital trends, opportunities, and best practices, recommending the incorporation of relevant innovations into our approach.
Subject Matter Leadership & Guidance
- Engage and collaborate with various multi-functional departments across the world, fostering a culture of collaboration and mutual respect.
- Ensure digital channels are consistently maintained across the organisation, working with channel managers to ensure up-to-date branding, messaging, and accurate records of account access.
- Provide expert advice and proactive recommendations to colleagues, giving best practice guidance and promoting the use of digital content in support of annual business plans.
- Support the growth of digital capabilities through delivery of guidance, training, and ongoing coaching of staff.
- In partnership with the Digital Manager and the Head of Brand and Communications, develop, maintain, and ensure compliance of relevant social media policies for employees and teams to follow.
PERSON PROFILE
Person Specification
To be successful in the role, the ideal candidate will be able to demonstrate:
Experience & knowledge (Essential unless otherwise indicated).
- Proven experience in digital communications, with a strong focus on multi-regional websites and social media strategy and management, ideally in the international development / INGO sector.
- Demonstrable track record of creating and implementing successful social media initiatives for a wide array of audiences with diverse needs, insights, and digital consumption patterns.
- Robust experience using digital analysis and reporting tools (including Google Analytics and social listening) and applying data-driven insights to optimise communication strategies.
- Expert knowledge of each of the major social media platforms (e.g. Linkedin, Instagram, YouTube) unique opportunities and strengths, and how to leverage them to maximise results.
- Strong understanding of current digital trends, best practices, and emerging platforms.
- Knowledge of SEO, content marketing, and email marketing principles is desirable.
Skills, Abilities and Competencies:
- Excellent written and verbal communication skills, with the ability to adapt tone and style for different audiences and platforms.
- Strong analytical skills, with the ability to translate digital data into insight and interpret it in simple terms to create accessible reports and actionable recommendations data and insights into recommendations and actions.
- Proficiency in social media management tools (e.g. Sprout Social), content creation apps (e.g. Canva, Adobe Creative Suite) and content management systems (e.g. Wordpress).
- Ability to manage multiple projects and priorities in a fast-paced environment. Proficiency in Project Management tools (e.g. Mondaycom, Trello, Asana) is desirable.
- Spotless attention to detail and commitment to high-quality outputs.
- Ability to work with a diverse array of colleagues from multiple backgrounds and cultures at all levels and experience.
- Strong sense of collaboration.
- Creative thinking and problem-solving abilities.
- Excellent oral, listening and visual communication skills
APPLICATION INFORMATION
Why join us?
The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
Our open plan offices are located in the centre of Rugby and near to Rugby train station.
In addition, we offer the following benefits:
- Full time roles are contracted at 35 hours per week.
- Hybrid/flexible working options
- 27 days’ holiday rising with continuous service, in addition to public holidays
- Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
- Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
- Life assurance (3 x annual salary).
- Bike to Work scheme.
This will be a global role based in the UK. The final salary for this role will be determined at the end of the recruitment process, at the offer stage.
The successful applicant must have the pre-existing right to both live and work in the UK. They must be within a commutable distance from our office in Rugby, as they would be expected to attend the office on certain key dates and for specific meetings.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
Closing date for applications: 20th of October 2024. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
Interviews: It is anticipated that interviews will take place in the week commencing 28th of October 2024
If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply please submit a copy of your CV and send us a cover letter or supporting statement.
Please send us your CV and supporting statement.
Our vision is for a world that works better for everyone. We believe where there’s action, there’s hope.
The client requests no contact from agencies or media sales.
EVENTS OFFICER
Closing Date: 15 November 2024
Interview date: 25 November 2024
Department: Income Generation & Marketing
Hours: Full time
Duration: Permanent
Salary: Pay Band F £23,042 – £29,961 per annum
We are looking for a dedicated, enthusiastic Events Officer to join our Income Generation Team.
Are you an experienced, event fundraiser who enjoys building long lasting relationships with charity supporters and wanting to make a difference?
If so then we have a fantastic opportunity for you to join the fundraising team as our Events Officer.
Working to support the Birmingham Hospice brand, this varied role will lead on the delivery of a diverse portfolio of events and challenges including fun runs, adrenaline seeking challenges and in memory events. The successful candidate will have a friendly and engaging personality and enjoy speaking to charity supporters face to face, over the phone and via email.
Reporting directly to the Senior Events Manager this role will work to grow the income generation and profile of the charity through effective administration, supporter engagement and marketing of the events calendar, ensuring maximum participation and income is achieved. This role will allow you to use your creativity to proactively seek new income generation opportunities through event management. You will be a highly organised and motivated individual with excellent time management and written and verbal communication skills. The ideal candidate will have experience of managing a portfolio of events with proven success of reaching and exceeding participant and income targets. You should also have knowledge and experience of working with a range of external suppliers and volunteers and have a proven ability to build relationships at all levels. Experience of using CRMs systems is also advantageous.
The client requests no contact from agencies or media sales.
We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to guests who access Sufra’s Food Bank, Community Kitchen and the Community Wellbeing Project. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, wellbeing, money management and access to training and employment services. The post-holder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers.
The successful candidate must have at least two years’ experience delivering effective advice in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits with a strong focus on achieving tangible outcomes for our guests.
We understand that working in the charity sector can be both deeply rewarding and demanding, we provide comprehensive training and support so our team can expand their skills and take on new challenges. We are looking for an General Advice Officer who is passionate, reflective and ambitious about bringing about positive change for our guests. The right candidate should be empathetic and patient, skilled at problem-solving, highly organised and diligent.
This is more than just a job; it’s an opportunity to make a lasting difference in the lives of our guests. We encourage applications from individuals of all backgrounds and life experiences, as we believe this diversity makes us better able to serve the diverse communities of Brent.
We are looking for an exceptionally committed individual who is willing to go the extra mile. If you are dedicated to bringing about positive change for some of the most marginalised communities in Brent through advice, we would love to hear from you!
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Safety Officer to join our team.
Location: Gilwell Park, Chingford, London (with hybrid working)
Salary: £39,650 Band F, Level 3 (inclusive of Outer London Weighting)
Working Hours: 35 hours per week
Job Type: Fixed term until October 2026
About us
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
As our Safety Officer, you will:
- Conducting health and safety audits in line with the Scouts’ Safety Quality Framework, identifying areas of non-compliance and taking appropriate action to rectify these
- Providing members with specialist technical advice and support in the area of safety, outdoor activities and adventure
- Assisting the National Safety Manager in developing the Scouts’ safety rules, policies and guidance and support in line with industry and external best practice
- Researching, planning and preparing proposals for changes to rules, policies and guidance relating to safety and outdoor and adventure, ensuring they are in line with current Government guidance and legislation
- Using management information to inform best practice
- Working with local volunteer line managers to ensure the delivery of safe scouting to members, through compliance, quality assurance, and data insights
- Ensuring a high standard of resource materials, for members and delivering training
- Ensuring responsive and genuine engagement with internal and external stakeholders which will provide both challenge and support
- Any other duties as reasonably requested by the National Safety Manager and/or other Safe Scouting Management Team, commensurate with the general level of responsibility of the job
Who we're looking for:
- Good knowledge of relevant health & safety legislation and regulation
- Level 3 IOSH/NEBOSH accredited qualification
- Experience in delivering health & safety advice
- Experience of conducting health & safety audits and identifying risk
- Experience in office administration, using Information Technology, analysing/interpreting data and composing reports
- The ability to assimilate large amounts of data and information and provide a summary of key implications for others
We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- Flexible working hours
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Onsite accommodation for all staff members staying over at Gilwell Park
- Double matching pension up to 10% of gross salary
- Free car parking at Gilwell Park
- Family Friendly employer with generous family leave
For more details about the Scouts and our great benefits:
Closing date: 11:59pm Wednesday 23rd October 2024
Interviews will be held online: week commencing 4th November 2024
Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!
Strictly no agencies.
Global Dialogue is an international philanthropy support organisation partnering with funders to advance rights, equity and diversity. Independent in status and global in reach, we provide funder networks, collaboratives and their partners with practical support and technical expertise to create lasting change.
We seek an experienced, hands-on and strategic Head of Finance to build and lead Global Dialogue’s finance function, ensuring efficient and compliant management of our finances, while helping to shape robust and effective systems and processes to ensure our work is delivered to the highest standards of good practice in the charity sector.
Hours: This role is full-time (35 hours/week) although we’d be happy to discuss an appointment at 80% (28 hours/week). We are open to negotiating a working pattern that works for the successful candidate and for Global Dialogue.
Contract: Permanent
Location: Home Based
Salary: This role has been benchmarked at a UK salary of £67,000 (pro rata for a part-time position).
Global Dialogue offers a range of benefits including 25 days’ annual leave plus public holidays (pro rata), a flexible working policy, and personal development leave. We contribute 6% to our workplace pension (on qualifying earnings).
Introducing Global Dialogue
We currently host seven large networks and collaborations, serving more than one hundred independent funders, including Ariadne, the network of European funders for social change and human rights; the Funders Initiative for Civil Society (FICS); the International Education Funders Group (IEFG); Migration Exchange; Philanthropy for Social Justice and Peace (PSJP) and Hamrah, an initiative to strengthen the resilience and increase the impact of a cohort of Afghan civil society organisations in exile. We’re proud to have incubated several influential, award-winning charities, including Each Other (formerly RightsInfo), IMIX and The Five Foundation.
Global Dialogue has just completed year one of an ambitious three-year strategy which includes aspirations to be a trusted partner in philanthropy support, with an organisational approach that is consistent with our mission – endeavouring to practice rights, equity and diversity in our operations as well as pursuing it through our programmes. We want to be more visibly active in pursuing our mission, elevating the work of the programmes we host, and taking and making opportunities to promote rights, equity and diversity in philanthropy more broadly.
Overview
To date, Global Dialogue’s finances has been overseen by an external accountancy firm. Over the last eighteen months, we have been working towards bringing our finance function in house. This role presents an exciting opportunity for an experienced accountant to take the reins and complete the development and roll out of our internal finance function.
The Head of Finance is a new role within the organisation that is both strategic and handson. In the first phase, the postholder will be required to roll up their sleeves and, with the support of Global Dialogue’s Finance Officer, get stuck into the detail of financial administration, including overseeing twice monthly pay runs, monthly and quarterly closes, and other day-to-day financial management tasks. Alongside this, the role will lead on bringing the finance function fully in house, eventually taking on full responsibility for the preparation of management and statutory accounts, cashflow and FX management, and budgeting and forecasting processes. This role will play a key coaching role for the Finance Officer, with a view to eventually delegating all bookkeeping tasks. The postholder will also be responsible for ensuring finance systems are innovative, robust and fit for purpose, and will be a business partner to our hosted programmes, providing advice on compliance and strategic matters.
Global Dialogue’s role as an international fiscal host means that we have a complex financial model, receive income from diverse streams and manage a high number of restricted funds. Our programmes lead cutting edge work, which means that our work is varied and fastpaced, requiring frequent innovation. Overall, this role provides an exciting opportunity to join a growing human rights organisation at a crucial juncture in our journey.
Closing Date: Tuesday 5th November, Midnight
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Peer Support Development Officer – Greater Manchester and South Yorkshire
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub.
You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment.
Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for
We are seeking an individual located in easy reach of Greater Manchester and South Yorkshire, who possesses the drive, passion, and skills to:
· Develop new Peer Support Groups across a diverse range of communities
· Demonstrate the energy and enthusiasm required to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the development of safe and effective support services for the kinship community.
· Maintain current Peer Support Group levels, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick-start a thriving peer support group.
As you establish new groups, you will provide support and training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
We are ideally looking for candidates based in easy reach of Greater Manchester and South Yorkshire. Key development areas for this post will initially include; Oldham, Bury, Tameside, Doncaster, York and the East Riding of Yorkshire. You may be required to support the development of groups in North Lincolnshire. This role may also involve work to establish groups on the periphery of this area that currently have no dedicated Development staff.
An essential requirement of the role is to be a driver with access to a vehicle for work purposes.
Key responsibilities:
Service delivery:
- In-person (face-to-face) strategic outreach into local communities including setting up and attending local engagement events.
- Set up and develop sustainable in person peer support groups, initially attending and leading sessions in person before transition to self-sufficiency.
- Working with existing groups that are at risk, closed or need support that need replacing or rejuvenating to maintain DfE service level agreement, in addition to new groups. Targets are subject to change and are not fixed.
- Recruit and retain support group leaders to develop their peer support groups.
- Assist with the delivery of training to support group leaders and groups to become self-sufficient.
- Develop strong boundaried and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups (including independent) in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Follow (and where appropriate support further development off) the service blueprint to develop sustainable peer support groups.
- Collaborate with the Peer Support Hub team to provide a joined-up and positive user experience for kinship carers.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
· Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
· Significant experience developing peer support communities.
· Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
· Proven experience of ensuring outcomes and impacts of services are evidenced through high-quality data collection.
· Evidence of developing and delivering training/support to volunteers, based on the needs of service users (in this case kinship carers).
· Strong facilitation skills and essential experience of peer support or user-led groups with charity beneficiaries.
· Proven experience of using a customer relationship management system effectively (we use Salesforce).
· In-depth understanding of safeguarding particularly around vulnerable families.
· Excellent communication and engagement skills, with good attention to detail.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
General characteristics and attributes:
· Flexible and willing to travel for work across England.
· Commitment to the values, aims and objectives of Kinship.
· A real commitment to equity, diversity and inclusion within your role and a respectful approach to working with people from a range of backgrounds.
· Excellent written and spoken English.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: Week Commencing 4 November 2024
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This vacancy involves a unique opportunity to be the Program Coordinator of an exciting new regional partnership program alongside National Ugly Mugs and POW (Notthingham) funded by the National Lottery Communities Fund. Based with Basis Yorkshire but supporting all 3 partners, this role will have responsibility for managing the program and monitoring the performance of the 3 partners including the 3 specialist Sex Worker ISVAs as well as supporting each organisation to influence policies relevant to the program including health, housing, addiction, policing etc. We are currently also advertising for 3 SW ISVAs in connection with this program; please see the vacancy sections on the 3 partners (Basis, NUM and POW)if you are interested in these.
Basis Yorkshire is an award-winning charity that was founded in 1995 and now operates across Yorkshire. This is a unique opportunity to join a challenging and vibrant organisation, working with women who are involved in sex work. For more information about what Basis Yorkshire does and its values, please visit our website.
The client requests no contact from agencies or media sales.
Head of Fundraising
About Wicksteed Park
Wicksteed Park, in Kettering, Northamptonshire, is one of the UK's oldest leisure parks, founded in 1921 by Charles Wicksteed. Managed by the Wicksteed Charitable Trust, it offers over 25 rides, 281 acres of parkland, playgrounds, and walking trails, catering to all ages. The park also hosts events including live entertainment and workshops, with venues available for weddings and parties. Entry to the parkland is free, making it an ideal destination for families and nature lovers to enjoy year-round.
Role Outline
The Head of Fundraising will be instrumental in the instigation, implementation and completion of the Trust’s long term funding strategy. This important role leads on the Trust’s approach to individual giving, legacies, campaigns and community fundraising. The role plays an important part in raising vital unrestricted income and will act as the connection point with our loyal supporters. The role will lead and develop a fundraising team, working closely with the Community and Heritage team and volunteers.
The ideal candidate will be an experienced fundraiser with demonstrable experience at a senior level, with strong communication and relationship building skills.
This is a full-time position on a temporary contract for an initial period of three years, with potential to become a permanent position. Wicksteed Park operates a 40-hour working week, primarily based onsite. Consideration will be given to requests for flexible working.
Salary: £48,000 per annum
With thanks to the players, this role is initially funded under the National Lottery Heritage Fund grant: Securing a Sustainable Future for the Home of Children's Play.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship:
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
We are at the heart of kinship networks, partnering with and influencing service providers, local and national government and other organisations. We give everything we have to fight for each family and their rights, changing society until every kinship family is recognised, valued and supported.
Kinship care often begins in crisis. A child has parents who are unable to care for them, for whatever reason. It can be frightening, confusing and heart-breaking.
Instinctively, a loved one steps in – a grandparent, brother, sister, aunt, uncle or family friend. They are now a kinship carer, bringing up the children they love. There is often no chance to prepare. Plans may be pushed aside. Relationships, jobs and savings are frequently sacrificed.
It is life changing and challenging raising children who have been hurt or neglected, but kinship carers do it anyway because they put the children first.
We know how hard life can be for kinship carers, but we have seen the amazing things they are capable of, with someone by their side. With the right support, children raised in kinship families can flourish.
That is why we support, connect and campaign – to keep kinship families stronger by keeping them together.
About the Team
The Peer Support and Community team at Kinship is dedicated to enhancing the lives of kinship carers across England and Wales by delivering the first national peer support service. With a focus on building and sustaining networks of peer support groups, the team aims to empower kinship carers through access to resources, training, and development opportunities.
By fostering connections within local, regional, and national ecosystems, the team plays a vital role in ensuring that every kinship carer has access to a supportive community.
As part of our commitment to growth and impact, the team develops innovative approaches to peer support, creating an inclusive environment where kinship carers can share experiences and access essential services. We prioritize collaboration across various departments, ensuring that support group leaders receive high-quality advice and training, facilitating their sustainability and effectiveness. This integrated approach also includes alignment with national and local campaigning efforts to further engage and support the kinship carer community.
In line with our strategic focus on cultivating a vibrant Kinship Community of over 10,000 carers, the team leads initiatives aimed at enhancing community connection and empowering kinship families. By developing a robust model of community engagement that encompasses both in-person and digital services, the team aims to amplify the voices of kinship carers, enabling them to effect meaningful change in their lives and communities.
About the role
This role is community-based and focuses on engaging kinship carers, bringing them together to form Peer Support Groups, and supporting them to achieve independence at which point they will receive ongoing support from our national Hub. You will do this by working with local authorities, schools, other charities and community groups. Arranging information events such as coffee mornings to engage kinship carers. You’ll create a welcoming, inclusive, and supportive community for kinship carers, building belonging, resilience, and empowerment. Funded by the Department of Education, the National Peer Support Service is a game-changing service that creates a sustainable and life-changing legacy. It builds on Kinship’s 10 years of experience in developing peer support groups and two years of delivering a national service that has set up 145 new groups.
Who we are looking for:
We are seeking an individual located in Greater London, and willing to travel across the South East of England who possesses the drive, passion, and skills to:
· Establish new Peer Support Groups across a diverse range of communities
· Supervise a small team of Peer Support Development Officers
· Demonstrate the energy and enthusiasm required to inspire yourself and your team to achieve key targets and objectives
· Work collaboratively within the Peer Support and Community Team, as well as throughout the broader organisation, to ensure the delivery of safe and effective support services for the kinship community.
· Maintain current Peer Support Groups, taking the lead from the national Hub.
· Maintain accurate records that are used to populate reports, identify learning and share key insights across Kinship that allow the organisation to continuously improve our services and products.
In the role of Senior Peer Support Officer, you will be instrumental in ensuring the delivery of a high-quality, consistent, and sustainable peer support service that has a significant impact on the lives of kinship carers.
You should have experience in developing and maintaining meaningful relationships with various community-based stakeholders such as local authorities, health services, schools, charities, and kinship carers. You will need to understand the key success factors involved in establishing and developing new in-person groups in areas of high need, as well as how to support existing groups in their journey towards sustainability.
As a practical thinker, you will work creatively to identify stakeholders and assets in areas of high need. You will build local connections and bring together kinship carers across the region, empowering them to build resilient and robust peer support communities.
You will be confident in building relationships that generate referrals from external stakeholders and in contacting kinship carers directly to secure engagement with local coffee mornings, community, and training events that will help kick start a thriving peer support group.
As you establish new groups, you will provide training to help them lead their groups effectively, and develop their group culture, resilience, and skills to function independently while offering reassurance and support to empower them.
You will be an inspirational and energetic team leader with experience in providing day-to-day line management and operational support for a small team.
We are ideally looking for candidates based in or around Greater London and willing to work initially across the London Boroughs and into the South East of England. This role may involve work to establish groups on the periphery of this area that currently have no dedicated development staff.
A valid driving licence and access to a vehicle for work purposes are essential, as this role may require travel across London and its periphery to reach areas in need of dedicated support.
Key responsibilities:
Service delivery:
- In person (face-to-face) strategic outreach into local and regional communities including setting up and attending local engagement events.
- Work creatively to set up and develop new sustainable in peer support groups, attending up to six sessions in person (if needed) before transition to self-sufficiency. Existing groups that are at risk, closed or need support will need replacing or rejuvenating to maintain DfE service level agreements across the team, in addition to new groups.
- Recruit and retain support group leaders to develop their peer support groups.
- Deliver training to support group leaders (group roles and responsibilities, safeguarding, setting up, running and promoting a group).
- Develop strong boundaries and positive relationships with support group leaders – building resilience, empowerment and community.
- Support established groups in your area to access support group leader networks and training (this includes visiting groups in person) to build a peer community.
- Help develop and deliver a service blueprint for sustainable peer support groups, thinking strategically about how to develop groups.
- You'll collaborate closely with the ‘Hub’ team to provide a joined up and positive user experience for kinship carers. This collaborative approach is key to our success and ensures that kinship carers receive the best possible support.
- Manage special interest groups and regional online groups as required, transitioning to ‘Hub’ team for sustainability and work with partners.
Service quality, development and data management:
- Accurately record all recruitment, contact information and volunteer case management in Salesforce in line with service framework and data protection requirements.
- Ensure accurate data entry in Salesforce to support service performance, evaluation and learning.
- Provide regular reports to ensure targets and SLA are met for the service.
- Support continuous development and improvement of the service (new systems and processes) as required.
Management and supervision:
- Inspire, motivate and be responsible for day-to-day line management and supervising up to 4 staff members
- Oversee tactical development of new sustainable groups in your area and your team.
- Help set clear objectives to achieve targets and outcomes.
- Actively encourage personal development and learning.
- Increase efficiencies and impact across the team.
- Ensure good team induction processes and systems are in place.
- Role model Kinship values.
Team culture:
- Act in the best interest of Kinship and the families we support.
- Maintain and contribute up to date understanding of kinship care.
- Deliver effective administration with attention to detail and keeping to deadlines.
- Identify and contribute to appropriate case studies to demonstrate the impact of Kinship services and contribute to policy and campaigns work.
- Actively contribute to delivering and evidencing a high performing service.
- Take responsibility for your ongoing continued professional development.
- Work in line with the Kinship values.
Knowledge, abilities, skills and experience (person spec):
Essential:
- Experience of team leadership or line management and supervision of a small team and managing performance to deliver targets effectively.
- Proven experience in reaching and establishing strong relationships with hidden or underserved communities in person.
- Experience developing peer support communities.
- Proven experience of recruiting, managing, training and supporting volunteers in community settings with an emphasis on understanding and working with vulnerable volunteers.
- Proven experience of ensuring outcomes and impacts of services is evidenced through high-quality data collection.
- Evidence of delivering training/support to volunteers,
- Strong facilitation skills and essential experience of peer support or user led groups with charity beneficiaries.
- Understanding of safeguarding particularly around vulnerable families.
- Excellent communication and engagement skills, with good attention to detail.
- Full driving licence and use of a car for work purposes.
Desirable:
· Lived experience of kinship care.
· Understanding of children’s social care.
· Digital community building (Facebook / WhatsApp etc).
· Full, clean driving licence/own car.
· Permission to work in the UK.
Equality Diversity and Inclusion
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Candidate Application Information
Please refer to the Job Description for this role to check that you meet the criteria necessary for the job. Closing date and interview details:
Closing date: 1 November 2024 12:00 pm
Interviews: 1st Interview Week Commencing 4 November
2nd Interview Week Commencing 11 November
We reserve the right to close this vacancy earlier than the stated deadline.
We will guarantee interviews to any candidates with experience of kinship care (either of being in kinship care or of being a kinship carer) who demonstrate they meet the essential skills and experience outlined.
Please tell us if there are any reasonable adjustments, we can make to assist you in your application. If you have a disability, which you would like us to consider, please tell us about this when you apply. Please let us know if we can help and remember that you can request information in large print or in a different format.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with people who have current or recent experience of financial hardship and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, diversity, inclusion and belonging and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
Our vision is that everyone in the UK has financial security so they can thrive.
Our purpose is to offer support to those of us facing financial shocks and together challenge the systems and perceptions that cause financial insecurity.
As a member of the Senior Leadership Team, the Director of People and Culture will work in a spirit of mutual accountability with fellow directors, taking strategic leadership of Turn2us’s People and Culture Directorate. You’ll have responsibility for strengthening our culture and supporting all our people managers to attract, develop and retain colleagues who are committed to our values and guiding principles.
You will take proactive leadership of our Equity, Diversity, Inclusion and Belonging (EDIB) work across the organisation so that we can become more inclusive and diverse, as well as oversee our approach to co-production, making sure that we centre the voices and insights of people with experience of financial insecurity in the design of all our work. Importantly, you will also provide rigorous oversight of our approach to safeguarding and our broader approaches to governance, risk, and compliance across the group – which includes our wholly owned care home business, Elizabeth Finn Homes.
This is a challenging but immensely rewarding role that will work across all parts of our organisation, helping to shape how we work internally and externally, and make a genuine lasting difference to people facing financial insecurities.
About You
We are looking for an authentic and inspiring leader who brings significant experience of developing and implementing people and culture strategies, and of aligning those strategies to the organisation’s vision and values. You will share our unwavering commitment to EDIB, and bring a track record of driving meaningful change within an organisation so that it can become more inclusive and diverse.
You will bring high levels of compassion, empathy and emotional intelligence, able to build trust at all levels while being comfortable with constructive debate. You will have a curious mindset, continuously seeking out new learning opportunities for yourself and our organisation, and an enthusiasm for building new networks.
While experience of working within a charity would be beneficial, we are also keen to hear from candidates who bring transferable experience from other sectors. We know that Turn2us will benefit from leaders with new perspectives and ways of thinking, so we’re actively encouraging broad interest from impactful leaders who bring transferable skills. More importantly is a clear alignment with our organisational values and a passion for supporting people facing financial hardship.
We are always eager to receive approaches from people with lived experience of financial insecurity. If you can demonstrate a clear commitment to our values and ethos, and a deep personal commitment to our vision, we’d love to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please email Mark Crowley or Annie Regan-Tighe at Tall Roots.
The Head of Health and Wellbeing will provide visionary leadership & management for BVSC’s community partnership and health & wellbeing programmes, including Social Prescribing. The role will require a proactive, visionary leader who can support the development & growth of team members and have a proactive focus on enhancing service outcomes for residents of all ages. The role will also cover elements of Leadership and Strategy, Partnerships, Social Prescribing Leadership, Financial Management, Monitoring & Evaluation and Safeguarding and Compliance. We are looking for a Head of Health & Wellbeing to lead our initiatives in these areas, support effective and dedicated team members, ensure wellbeing & safety of staff and further develop & embed our services. Your leadership will support our commitment to embedding voluntary sector services, supporting key staff who make a profound difference to the lives of residents. You will be committed to reducing health inequalities and transforming systems of support to be family centred, more holistic and personalised to resident needs.
If you’d like to apply, please submit your CV and supporting statement by 23:59 on Sunday 27th October.
Your supporting statement should address the points raised in the Job Description and Personal Specification. No less than two pages, no more than eight pages.
If you have not heard from us by the 1st of November, please assume that you have not been shortlisted. Applicants who have been shortlisted will be invited to interview on Wednesday 6th November & Thursday 7th November.
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
Senior Policy and Public Affairs Officer
Permanent
Salary: £31,000 - £34,000 per annum, plus benefits
London N1
Full time – 37.5 hours a week
We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
Closing date: 5pm, 20th October 2024
Interviews: w/c 4th November 2024
It's an exciting time to join World Cancer Research Fund International's policy team. In 2024, the organisation started undertaking proactive UK policy and public affairs to join our well-established international policy work.
We are recruiting a Senior Policy and Public Affairs Officer to support the development of our policy and public affairs work in the UK and evidence-based policy for both our International and UK work. We will be developing a UK Policy and Public Affairs strategy for 2025 onwards, with several influencing opportunities in the pipeline.
World Cancer Research Fund International leads and unifies a network of cancer prevention charities based in Europe, the Americas and Asia and is responsible for cancer prevention science, policy, strategic and operational direction to the network charities.
We are looking for a candidate with a passion for delivering improvements to public health and cancer prevention through policy and public affairs, who has experience advising colleagues on political matter areas and the ability to maintain up to date knowledge on political issues. Experience of sourcing, scanning for, reviewing, assessing and analysing policy documents or legislation is also key.
You will have significant professional experience in a UK policy and public affairs environment such as a charity or working in parliament - preferably in health - and a Bachelor degree (or Masters degree desirable) in public policy, public or global health, or health policy (e.g. policies on cancer, non-communicable diseases, food, obesity, physical activity) or other relevant subjects, or a Bachelor of Law.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
Position: Senior Volunteering Learning and Development Officer
Hours: Part Time, 21 hours per week
Contract: Fixed-term project - up to 28 February 2025
Location: Office based in London with flexibility to work remotely
Salary: £19,380.60 per annum (FTE £32,301 per annum) plus excellent benefits
Salary Band: Band 2*, Charity
*you will start at our entry point salary of £32,301 per annum - subject to increase if contract is extended.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for someone with a passion for supporting volunteers and developing accessible learning solutions.
We have an exciting opportunity to join our Volunteering and Community Networks Team as we roll out our new Volunteer Management System to over 3000 volunteers and staff. This role is ideal if you’re experienced in supporting and leading volunteers, with excellent interpersonal skills and experience in supporting individuals remotely with learning and development needs.
You’ll be passionate about developing learning solutions, and you’ll take a collaborative approach with our volunteers and staff to identify support needs and develop solutions together.
You’ll have a successful track record of developing e-learning. And in this role you’ll work closely with colleagues across Volunteering and Community Networks to develop tools and activities which allow volunteers and staff to fully embrace and embed our new Volunteer Management System.
You’ll be joining us at an exciting stage of our development and this is a fantastic opportunity to be part of a supportive and friendly team.
Please note this is a fixed term contract until the end of February 2025, with an immediate start date.
Closing date for applications: 9:00 on Wednesday 23 October 2024
Anticipated interview date: Week commencing 4 November 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Position: Brand Strategic Lead
Hours: Full-time (35 hours a week)
Contract: Fixed Term Contract until 31 December 2025
Location: Office-based in London with some flexibility to work remotely.
Salary: Starting from £43,342 per annum per annum plus excellent benefits
Salary Band: Band 3*, Professional/Technical
*you will start at our entry point salary of £43,342 per annum, increasing to £46,051 after 6 months service and satisfactory performance and to £48,760 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We are really excited. Our organisation is evolving, and we’re developing a new elevated brand to help support our new ambition and plans.
Our Brand Strategic Lead is a crucial role in helping us evolve our brand and deliver it across everything we do. It will underpin the new future and story of the charity, and how we communicate it to everyone in the MS community and beyond.
You’ll oversee our brand team activity as well as one line report, be accountable for the brand budget and be responsible for helping us ensure every story we tell, internally or externally speaks to our audiences in the way that matters to them.
We want to push the boundaries with personalised brand stories, and really put people living with multiple sclerosis on the map as people that matter and have the right to treatments, respect, support and services that mean they can live their best lives in the way they choose to live them. We want our brand to create a sense of visibility, belonging and flexibility.
We are here for everyone, and we want our brand to convey that. The brand team have some exciting work ahead and we need someone to help us make our brand vision a reality, if this sounds like you we would love to hear from you.
Please note this a Fixed Term Contract until 31 December 2025.
Closing date for applications: 9:00 on Wednesday 23 October 2024
Anticipated interview date: Week commencing 4 November 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Contract: Permanent, full time
Salary: £21,840 per annum
Location: Burford with hybrid working, OX18 4PF
Closing date: Sunday 27 October 2024
Interview date: 4 & 5 November 2024
We’re recruiting a Contact Handler to join our Rehoming Admissions team, where we’re committed to making a real difference for people and their pets. Our team offers vital support to individuals facing the difficult decision of giving up a pet, helping to change the perception that this choice is cruel. With empathy, understanding, and a focus on positive outcomes, we provide a compassionate service that meets the needs of both people and animals. If you’re passionate about making an impact and helping those in need, we’d love to hear from you.
More about the role
As a key member of our close-knit and dynamic team, our Contact Handlers provide invaluable support to individuals facing the emotional challenge of giving up a pet. We understand how difficult and heart-wrenching this decision can be, and as a Contact Handler, you’ll offer a compassionate, listening ear while guiding them through their options. With empathy and professionalism, you’ll deliver clear, consistent advice that empowers customers to make informed choices, ensuring that both they and their pets receive the care and support they need during this difficult time. Your role will be essential in making a meaningful impact on their lives.
This full-time position requires 35 hours per week, following a rota that includes weekends and bank holidays, with weekend shifts typically being one in every three. Flexibility is essential. The role offers hybrid working, with a minimum of two days in the office (usually Mondays and Thursdays) and three days working from home a week. Candidates must have a dedicated home working environment that is free from background noise to ensure focus and professionalism while working remotely.
About you
The ideal candidate for this role is someone that has great communication skills and able to speak to a wide variety with experience of handling calls. As part of this role, you will be often supporting clients that are distressed, therefore, you will be able to work in an emotionally charged environment and excellent ‘bounce back ability’ and resilience, with the ability to keep calm under pressure. This person will be emotionally intelligent, showing empathy and knowing how to support clients and colleagues.
Knowledge, skills, and experience
- Experience of call handling in a work environment
- Experience of working with customers in a busy customer service environment
- The ability to handle challenging situations with resilience, tact, compassion, and diplomacy
- Excellent communication skills
- A good knowledge of Windows and MS Office
- The ability to demonstrate, understand and apply our Blue Cross values
Although not essential, it would be great if you also had:
- Experience of employment or volunteering for a charity
- Experience working with CRM/database systems
How to apply
Click the apply button below and complete the online application process before the closing date on Sunday 27 October 2024 .
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Enhanced annual leave entitlement: 30 days plus bank holidays
- Pension scheme with enhanced employer contribution
- Health cash plan
- Life assurance
- Unlimited access to an employee assistance programme
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife
- Recognition scheme Annual volunteer days
- Claim for professional fees
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.