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Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident about carrying out research, and telling the story of the findings in written briefings? Are you adept at writing accessible, persuasive research reports? If so, we’d love to work with you to improve the experiences of people using health and social care services in Barnet.
As our Senior Research Officer, you will be working on an exciting new project to improve primary care access for residents. Your flair for planning and logistics will enable you to both gather data about the experiences of Barnet residents and to collate existing evidence. You’ll also be comfortable producing accessible how-to guidance, to enable people experiencing health inequalities to access services.
In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.
This role is only open to people with lived experience of disability, which could include mental health issues or a long term condition. The successful candidate will need to undertake a DBS check.
About Healthwatch
The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.
Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:
· Gather views and understand the experiences of patients and the public
· Make people’s views known
· Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised
· Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC)
· Provide advice and information (signposting) about access to services and support for making informed choices
· Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion
About Inclusion Barnet
Inclusion Barnet is a thriving peer-led charity based in North-West London. We believe in the power of experience, and this is demonstrated by all our services being led, developed, and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers, and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely. We also work to support other organisations to do the same. Our work is very much influenced by the Social Model of Disability.
Please submit a brief covering letter with your CV outlining how your skills match the job description and person specification, and how you will use insights from your lived experience of disability to fulfil the role.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This Telephone Team Coach - Supporter Care role is the perfect opportunity to build on your proven ability to get the best from individuals, teams and databases in providing inspirational customer/supporter service.
Greenpeace is an international network of non profit campaigning organisations operating in over 55 countries. Our independence and global reach enable us to stand for positive change through action in order to defend nature and promote peace. We investigate and expose global environmental problems, confront those in positions of power and present alternative solutions.
A key part of your role will be coaching our small team of in-house callers to make outgoing calls that build, retain and strengthen relationships with our supporters: welcoming, thanking and encouraging them to leave a gift in their Will for lasting impact.
You’ll also handle inbound supporter care across a variety of channels – including phone, email and social media – responding to questions and producing engaging personalised replies, as well as writing inspirational copy to answer regularly asked campaign questions.
Location: Islington, London. Our hybrid working model enables us to enjoy the benefits of both office based and remote working. We ask that staff work from the office in Islington 40% of their time, with 20% required as a minimum. Reasonable adjustments as well as specific office based needs will be considered for those with long term health conditions and disabilities.
What we're looking for:
- Experience of coaching and motivating a team to achieve fundraising or supporter experience targets and managing individual performance, holding team members accountable for hitting their goals.
- Experience in a customer or supporter service environment, with the ability to answer large volumes of public enquiries across all communication channels.
- Experience using databases (CRMs) to run regular reports on calling campaigns and individual performance, with the ability to disseminate key insights and data to relevant stakeholders.
- Excellent written communication, with the ability to write engaging responses to enquiries, judging the appropriate tone and content to be used.
- Emotional resilience to recover quickly from setbacks, keep positive and maintain perspective while navigating negative, challenging or emotive interactions.
- Excellent organisational skills, with the ability to prioritise and organise your own work, follow agreed work-plans and meet deadlines.
- Genuine interest and enthusiasm for environmental issues and the work of Greenpeace, with a passion for sharing this with our supporters.
We give you:
You’ll be encouraged to develop both personally and professionally, taking advantage of the wide range of learning and development opportunities available to our staff. We offer great benefits such as a generous pension scheme, subsidised lunches, free yoga and a wealth of well-being resources, just to name a few. Take a look at our Work for Greenpeace pages to find out more about what it’s like to work for us and why you should apply.
We are happy to consider flexible working requests as part of the recruitment process.
Our commitment to diversity: Greenpeace UK is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in environmental and campaigning organisations and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from people of colour; people with disabilities; people who identify as being LGBTQIA; people who have a mental health condition; and people who identify as working class now or in the past.
To Apply
For further information and to apply please click the apply button.
Greenpeace UK is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age or any other category protected by law
CLOSING DATE: 9.00 am 30th October
INTERVIEWS: 5th and 6th November
Thank you!
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun and laughter to create lasting memories.
Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past 18 months, Acorns’ leadership team has enhanced collaboration and innovation across the charity and focused on embedding an organisation-wide fundraising culture, deepening internal relationships, and harnessing data analysis to drive performance. With this strong foundation in place, they are seeking a Director of Income Generation to play a key role in shaping the organisation’s strategic direction while leading and integrating fundraising and retail operations.
About the role
As a key member of Acorns’ Executive Directorate, you will play a central role in shaping the organisation’s leadership and strategy. You’ll develop and implement innovative strategies to maximise fundraising income across individual giving, corporate partnerships, community fundraising, trusts, and legacies. In addition, you will oversee the performance and continued success of Acorns’ retail operation, strategically supporting the Retail Director in driving growth across a portfolio of c.50 shops.
This is an exceptional opportunity for a senior fundraiser seeking a strategic leadership role with a broad scope in a collaborative and positive culture. Under the leadership of a CEO who deeply values fundraising, Acorns is committed to investing in bold ideas and developing your team, setting the stage for future growth and long-term success.
As Director of Income Generation, you will:
- Join a high-functioning Executive Director team to effectively govern and lead the organisation’s strategic development
- Provide strategic direction, inspiration and leadership to the fundraising and retail teams, ensuring alignment with Acorns’ mission and values
- Develop and implement a comprehensive and innovative income generation strategy to meet ambitious financial targets
- Work closely with the Director of Retail to lead the strategy and operational management of 43 high street shops and 4 superstores, driving sales growth and profitability
- Build collaborative relationships across the organisation, contributing to a culture of cross-function working
- Explore new opportunities, including prize-led giving and digital fundraising, to keep Acorns at the forefront of fundraising innovation
- Act as an ambassador for Acorns, including addressing prospective donors and partners at events
About you
Ideal skills and experience:
- Extensive experience in fundraising leadership across multiple income streams
- A track record of creating and implementing innovative fundraising strategies
- A skilled leader with experience managing high-performing teams, providing guidance and support to maximise the strengths of staff
- Proven ability to think creatively, offering fresh approaches to fundraising that are both innovative and practical
- Ability to use data insights to drive strategy and decision-making, including tapping into demographic insights and donor behaviour to inform innovative fundraising strategies
- Strong public speaking and networking skills, including representing organisations at high-profile events, conferences, and other functions
- Passion for Acorns’ mission of supporting children and families and a willingness to learn and adapt to the hospice sector
Acorns Children's Hospice is partnering with Ed Cherry at QuarterFive for this appointment.
The applicant pack below contains further details of the organisation, role, opportunities and person specification. For suitable applicants, a full brief will be shared, with guidance and support for formal applications (via CV and cover letter), which are to be submitted by Thursday 14th November.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Campaigns & Partnership Manager Location: St Albans & District Foodbank
Salary: £40,000 FTE (£32,000 Pro Rata)
Hours: 30 hours per week, with occasional Saturdays (10am-12pm)
Flexible Working | Reports to: CEO
About Us
St Albans & District Foodbank (SADFB) is a dedicated charity and part of the Trussell Trust Foodbank Network. We are committed to relieving poverty in the local area and supporting people through challenging times. With the help of 130+ active volunteers, we provide vital food and support to those in need. Now, we are seeking a passionate and dynamic Campaigns & Partnership Manager to help lead local efforts and build partnerships that will make a lasting impact.
About the Role
This is an exciting opportunity for someone who is passionate about social justice, community engagement, and driving change. As our Campaigns & Partnership Manager, you will work closely with our CEO and volunteer teams to lead local campaigns that highlight the root causes of food poverty. You’ll also help raise awareness, build community partnerships, and support our work in reducing food insecurity.
Key Responsibilities
- Lead local campaigning efforts, building a movement to end the need for food banks in our community.
- Manage a team of volunteers to support campaigns and partnership-building activities.
- Engage with local businesses, schools, charities, and churches to foster long-term partnerships and increase food and financial donations.
- Use social media and other platforms to raise awareness of our work and promote volunteer opportunities.
- Conduct research and data analysis to support campaign strategies and inform the CEO’s decision-making.
- Represent SADFB at local forums, bringing the voices of those facing food poverty to the forefront.
- Identify opportunities for new community engagement and partnerships, and nurture these relationships.
About You
The ideal candidate will have experience in community campaigning, volunteer management, and partnership-building. You’ll be a confident communicator with the ability to bring people together, manage projects, and inspire others to join the cause. Experience in research and data analysis, as well as strong project management skills, will also be important.
Person Specification
- Experience in leading campaigns or community organising.
- Strong volunteer management and community outreach experience.
- Excellent communication and relationship-building skills.
- Passionate about tackling food poverty and supporting vulnerable communities.
- Ability to work with data, research findings, and use them to shape stories and strategies.
Why Join Us?
At SADFB, we offer flexible working and the chance to make a real difference in your local community. You’ll be part of a dedicated, compassionate team committed to creating long-term solutions for food poverty. If you’re looking for a meaningful role with impact, this could be the job for you.
Apply by submitting your CV and cover letter detailing how you meet the person specification.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
The Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.
For over 24 years, RMC has assisted thousands of refugees and migrants from 162 countries. It has helped to remove the barriers to integration, helping its clients become equal citizens, using a whole-person approach to the delivery of services from specialist legal advice through to education and employment programmes.
We are seeking to address gaps in our work and utilise our own insight and evidence from working with refugees, migrants and people seeking asylum in influencing the policies and practices of key decision-makers in the region.
About the role
The role of the Policy and Communications Officer (PCO) is to support in building the capacity of RMC to advocate and address the root causes of problems faced by its clients by influencing our key stakeholders. The case recording system used by RMC to record information about clients and their issues, generates both statistical and qualitative information providing the evidence to support our work.
As one of the largest providers of free immigration advice in the country RMC is looking to;
- grow its influencing work regionally using the evidence from working with our clients
- undertake research into issues faced by our clients and explore recommendations and possible solutions, whilst providing feedback to our stakeholders on key issues
- support local and appropriate national initiatives, undertake advocacy and influencing work on local and national issues with a view to improve the lives of the clients we work with and drive positive change
The PCO will be responsible for establishing systems to collect and collate, with the support of the front-line team, information and data pertinent to this work. In collaboration with the Immigration Department Manager, they will test and develop new initiatives to produce a model for social policy work that can be rolled out across RMC.
While the PCO will lead on production of evidence to identify key issues, tasked by the Immigration Department Manager they will also take responsibility for designing and writing materials internally and externally.
The PCO will also develop relationships with key stakeholders externally such as Universities, Local Authorities, Councillors, MP’s, charities, strategic migration partnership, observatories, etc.
Why work for us?
This is an exciting time to be joining the team, as RMC are strengthening and expanding its infrastructure following a period of growth in staff, activities and turnover.
Our culture is what makes us unique. We encourage an open, honest working environment where people are valued. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes.
What you will be doing
Purpose and Scope of the Role
- Responsibility for building the capacity for social policy and advocacy of RMC
- Responsibility for developing a model for social policy and advocacy that can be rolled out across our service
- Responsibility for identifying key issues and organising advocacy and lobbying activities
- In collaboration with the Immigration Department Manager design materials to be used internally and externally
- Undertake research in a range of topics
- Undertake consultations internally and externally
- Draft briefings and reports providing evidence and recommendations
- Keep up to date with political and social developments
- Gather and analyse data
- Support RMC’s social media presence by designing and disseminating social media posts to promote relevant key messages
- Assist in updating the RMC website with key messages
- Writing and disseminating of RMC’s internal and external newsletter
- Maintaining and developing RMC’s database of stakeholders and key contacts
- Participate in initiatives to inform local and appropriate national influencing and advocacy and build capacity for social policy work
- Contribute to materials and lessons learned to relevant end of project reports for dissemination within RMC which will provide a model for building capacity for social policy work that can be rolled out across the service
- Undertake any other duties as may reasonably be requested by the Senior Leadership Team and/or the Immigration Department Manager
Flexibility
To deliver the stated aims of for this post, a degree of flexibility is needed, and the post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed.
Person Specification
Knowledge, abilities and skills
Essential
- Demonstrable knowledge and understanding of the policy areas dealt with by RMC
- Training skills and the ability to work with volunteers with differing educational backgrounds.
- Ability to analyse and synthesise statistical and qualitative data from RMC and other sources to produce briefings, newsletters and leaflets
- Excellent written and oral communication skills including;
- - an ability to analyse complex material and present the results in a clear and concise easy to understand and accessible manner; and
- - an ability to effectively represent the views of the organisation to internal and external audiences
- A proven high standard of communication skills, including written, oral, presentational and inter-personal skills
- Ability to work independently while remaining alert to the need to consult and work with colleagues
- Ability to work as part of a self-directed team, to take the initiative and work with minimal supervision
- Ability to prioritise and to manage tight deadlines
- Good team working skills – the ability to motivate and bring together volunteers to collaborate and focus on specific tasks
- Commitment to equality and diversity
- Experience of working in a multicultural environment and sensitivity towards other cultures.
Desirable
- Relevant degree in social policy, politics or public administration or equivalent professional experience or qualification
- Experience in working with clients with vulnerabilities and/or migrants, asylum-seekers, refugees
- Experience of advocacy and influencing work
- Experience working in or with the not-for-profit sector
- Excellent listening skills and ability to empathise as well as establish boundaries to avoid emotional over involvement
- Experience of managing teams/volunteers
- Experience in a similar or related position
Personal Attributes
· Commitment to the values and mission of the charity.
· Integrity and ethical conduct in all aspects of work.
· Resilience and the ability to handle challenging and emotionally demanding situations.
· Proactive attitude and a passion for social justice.
What's in it for you?
Location
Birmingham, however, working across branches is a requirement
Pension
RMC will contribute 5% of gross basic salary
Holidays
21 days per year plus public holidays pro rata for part-time post. Holiday entitlement increases to 24 days after 2 years and 29 days after 5 years
Hours of Work
35 hours per week (excluding lunch breaks). Some evening and weekend work may be required for which time off in lieu should be claimed
Probation
This post will have a probationary period of 6 months
Notice
One month’s notice of termination of employment on either side
Disability
We are committed to making every reasonable adjustment to the workplace or working arrangements so as to accommodate people with disabilities
Enhanced DBS:
Employment in this post will be subject to a satisfactory police clearance being obtained. Because of the nature of the work for which you are applying, this post is exempt from the Rehabilitation of Offenders Act 1974 (exception) Order 1975 and you are, therefore, not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act
Travel expenses
If travel around the Black Country is undertaken in your own vehicle for work purposes this can be reclaimed at the rate of 45 pence per mile
Training
Access to external paid training and regular internal training. Commitment to supporting you to develop and upskill.
Equal Opportunities
We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
Job Types: Full-time, Fixed term contract
Contract length: 12 months
Pay: £26,000.00-£28,000.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Free flu jabs
- Health & wellbeing programme
- Life insurance
- Sick pay
Schedule:
- Monday to Friday
Work Location: In person
Application deadline: 31/10/2024
Thank you!
Research Assistant
£37,264 pa pro rata plus excellent benefits
London WC1 and home-based
35 hours per week
Six month fixed-term contract for full-time hours, or fixed-term contract until 31 August 2025 for part-time hours
As Research Assistant for the Children and Young People’s Engagement Team, you will be responsible for providing vital support to a dynamic team working with children, young people and parents all over the UK.
The Research Assistant will be responsible for providing qualitative and quantitative analysis of views, voices and experiences of children, young people and their families in relation to child health topics. Reviewing engagement raw data, you will analyse, code and theme, using thematic analysis, grounded theory or other relevant approaches. You will also ensure all engagement data collection activity by the team are appropriately rigorous, ethical and of value.
Taking responsibility for performing literature searches and the production of reviews of the literature to support the delivery of engagement projects, you will critically review reports produced by peers, academics and other agencies to triangulate children and young people engagement data.
Reporting to the Head of Children, Young People & Engagement, this is a varied role in which you will support the wider engagement team in how to collect and collate data for review as well as developing a system for managing out voice data.
Degree qualified or with relevant equivalent experience in a social or medical science, statistics, or other research discipline, you should have experience of producing and presenting high quality written reports, documentation and promotional information suitable for a range of audiences.
With a background of working with Nvivo and Microsoft Excel for cleaning, aggregating, coding and merging data, as well as producing thematic and trend analysis, you should have experience of analysing mixed datasets including carrying out literature reviews, and applying appropriate advanced methodologies that are ethical, robust and validated.
Strong analytical and problem-solving skills along with a demonstrable ability to understand and discuss complex issues around child health and health related statistics are essential.
An understanding of governance systems and document control along with a background of working in direct delivery teams, supporting those who work with children and young people, would be desirable.
The Research Assistant role offers the opportunity to work closely with those in the field of child and youth engagement, youth volunteering and children’s rights. In this role you will start to gain knowledge of children’s rights and what matters to children and young people within child health by actively participating in the Children and Young People’s Engagement Team’s programme of activities, helping us achieve our aims.
This role is offered as either a six month fixed-term contract for full-time hours, or as a part-time fixed-term contract until 31 August 2025.
The Children and Young People’s Engagement Team undertakes a varied programme of work in supporting under 25s, parents and carers to get actively involved in the work of RCPCH, using youth work and social action approaches.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 23,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Lead, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from Black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home.
The College will require a full Disclosure Barring Service Check to be undertaken for this role. This role is exempt from the Rehabilitation of Offenders Act 1974.
Closing date: 6 November 2024
Interviews: 19 November 2024
Registered Charity
101 - 500
The Royal College of Paediatrics and Child Health advocates on child health issues at home and internationally.
The client requests no contact from agencies or media sales.
Thank you!
As a Quality Assurance Administrator, you will be a critical function of our work to deliver externally accredited, industry led programmes against our Industrial Cadets framework, endorsed by HRH King Charles III.
You will also support and help refine our internal business processes, especially around our CRM platform, Hubspot. Moreover, you will be given ample opportunity and encouragement to contribute to continuous improvement projects and put forward your own ideas for internal transformation.
ABOUT EDT: EDT is a UK-wide charity with over 35 years of experience developing and delivering industry-linked STEM educational content. Our mission is to connect young people with industry and inspire STEM futures. Our programmes are designed to engage a wide range of young people and meet the needs of industry and education, through face-to-face and virtual delivery. Young people are at the heart of what we do and through providing industry informed, curriculum enhancing learning experiences, we help them develop personal and interpersonal skills, fulfil their potential, and make informed decisions about their future. We recognise their achievement through Industrial Cadet accreditation and awards, an industry-led quality benchmark. Our mission is to connect young people with industry and inspire STEM futures. Our core values include being 'passionate, collaborative, dynamic and showing respect'.
Reporting to: Quality Assurance Manager
Salary: Band A, up to £27,800 p.a., depending on skills and experience. Permanent Contract
Benefits: 25 days annual leave per year plus bank holidays; pension (up to 10% employer contribution); life insurance (3 times annual salary); hybrid and flexible working; well-being support.
Location: Hybrid working, with travel to one of our regional offices as and when required. The preference is to be based close to our Manchester office, however applicants within commutable distance to one of our other offices (Glasgow, Birmingham, Welwyn Garden City, Southampton and Plymouth) will be considered.
Hours: Full time (37.5 hours per week).
Job Description
Quality Assurance
- Deal with external and internal enquiries
- Work closely with Industry Engagement and Partnership team to deliver industry-led (external) accreditation in a timely manner
- Lead the materials ordering process, including the distribution of certificates and badges to regional offices and external partners
- Take the lead on external partner feedback surveys, student data requests and observation reports, working with partners to ensure their completion and return
- Manage Quality Assurance data dashboards and work with the Head of Impact to provide evaluation and impact statistics for external Industrial Cadets accreditations
- Liaise with the Marketing team to update Industrial Cadets and Quality Assurance partner materials (such as certificates and information packs) on a periodic basis
- Perform an internal Quality Assurance moderation process three times a year to ensure consistency of delivery from internal teams and escalate any feedback where appropriate
CRM Support
- Be a Hubspot ‘super-admin’, acting as an initial point of contact for internal staff queries, making changes to the system and escalating queries internally and to external partners where appropriate
- Manage the support ticketing process for Hubspot queries
- Support, and eventually lead, weekly online Hubspot drop-in sessions for internal staff enquiries
- Perform data quality audits on Hubspot, ensuring data is entered consistently by teams in accordance with their processes, cleansing data where appropriate
Business Improvement
- Actively support the Quality Assurance Manager and Operations Director on continuous improvement projects, including supporting with team requirement gathering and process documentation
- Proactively identify opportunities to streamline internal processes or potential new initiatives, communicating this to the Quality Assurance Manager
Person specification
Essential
- Professional and proactive, with real pride in the quality of work
- Ability to take initiative and proactively investigate solutions to current and potential issues
- Excellent interpersonal and communication skills
- A team worker who can liaise and collaborate with colleagues and other stakeholders
- Organised - can manage workload and deadlines and demonstrate effective time management
- Attention to detail and analytical skills
- Very confident IT user, in particular with CRM systems and Microsoft Office
- Positive and resilient attitude
Desirable
- Experience of the charity or education sector
- Experience of Hubspot and Microsoft Power Automate
Special conditions: The successful candidate will be required to fulfil an enhanced DBS/PVG check.
Closing date: Friday 1st November 2024
Interview date: W/C. Monday 4th November 2024
Start date: ASAP
Registered Charity
21 - 50
Our mission is to connect young people with STEM and inspire STEM futures.
Thank you!
The principal objective of Brandon Centre is to provide a professional, accessible, and flexible service which responds to the psychological, medical, sexual and social needs of young people under 25 years and their families. The services we provide are:
- Mental Health Services including individual Counselling & Psychotherapy for young people, Systemic Integrative Treatment for families using a range of evidence-based therapies and therapeutic work and a variety of innovative outreach projects in community settings
- Clinical Training and Consultancy including healthy living, parent programmes and other group work
The Head of Finance will work with the CEO and Treasurer to take responsibility for the overall financial sustainability of the organisation. They will ensure accurate and timely accounting of the Brandon Centre finances, delivery of actual results in line with budget, timely identification of financial risks and proper financial procedures. Moreover, they will work with the CEO and Senior Leadership Team to develop an overall strategy for the organisation with a corresponding financial plan.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Assistant
Reporting to: HQ Finance Manager
Salary: £24,000 - £26,000
Hours: 37.5 per week
Principal Location: London, hybrid with a minimum of 3 days and moving to 4 days in the office per week.
Introduction to Street Child:
Street Child is one of the world's fastest-growing children's charities. In less than 15 years we have made a material impact on the lives of nearly a million children - but the desire, potential and need to go so much further, and to reach millions more children in need of safety and a quality education, is what motivates us every day. Strong finance functions underpin everything that we want to achieve as an organisation and this role is a vital part of this.
Part 1: Role Purpose:
This role is a great introduction to the world of charity finance as a key member of the busy HQ finance function. The role is primarily focused on HQ finances and will also work with colleagues across our global finance team. The role focuses on accounts payable and as the finance assistant develops in the role will offer the chance to work across a number of finance functions, including: treasury, accounts receivable, month end close, management accounting, supporting year end audit. This role provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role, learning quickly and making a real difference from day one.
Part 2: Key Responsibilities:
1) (60%) Accounts Payable
- Recording all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system ensuring that they are all appropriately coded including the correct cost centre, GL code, projects and donor codes.
- Ensure that all supporting documentation for all transactions are uploaded into the finance system.
- Ensuring that all invoices for payment are appropriately approved by budget holder.
- Running short term cash flow forecasting and recommending bank account transfers including moving cash held in reserve into current access accounts. Looking for value for money in Foreign Currency transfers by choosing the best means of payment from available payment platforms.
- Ensure timely payment of all invoices by managing at least two payment runs a week and additional runs as required; setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved by the deadline set.
- Once the payment is made, allocating the payment against the invoices in the Finance system and reviewing to ensure that all payments are allocated correctly.
- Reviewing staff expense claims to ensure that all supporting documentation is provided before payment.
- Supporting monthly staff credit card reconciliations to run the monthly statements.
- Monthly creditor account reconciliations to ensure correct allocation of payments to supplier accounts and validating any open account balances.
- Any other responsibilities relating to Accounts Payable.
2) (20%) Month end support and general support
- Complete bank reconciliations each month for all group bank accounts.
- Uploading monthly exchange rates to the Finance System
- Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist in preparation of internal reports.
- Assisting with compilation of information for Gift Aid returns.
- General support and assistance to the team including administrative duties and managing the office post.
- Other ad hoc support to the wider operations team as may be required.
3) (20%) Accounts Receivable
- Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
- Analysing and coding income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly.
- Maintaining details of cheques received and paying into the bank account.
- Issuing donor receipts.
- Raising donor invoices and requests for payments.
- Income and customer account reconciliations.
- Any other responsibilities relating to Accounts Receivable.
Part 3: Person Specification
Attributes / Essential / Desirable
Education / Qualifications
- 5 GCSE at Grade C or above including English and Maths
- Post-GCSE qualification such as A-Level or T-level or equivalent
- Good book-keeping knowledge
- Part qualified AAT
- Degree
- Experience and Knowledge
- Attributes / Essential / Desirable
- IT Literate with strong Excel skills
- Familiar with using Teams
- Experience of working in a similar role
- Experience of using a CRM would be an advantage
- Charity or third sector experience is not essential but ideal
Skills and Abilities
Attributes / Essential / Desirable
- Attention to detail
- Highly organised and self-motivated
- Flexible and able to manage multiple tasks at one time.
- Good written, verbal and presentation skills
- Shows initiative in identifying problems and posing solutions
- Persistence and tenacity
Other
Attributes / Essential / Desirable
- Pro-active communication style including keeping team-members informed and updated as necessary.
- Not afraid to ask for help!
- Work co-operatively and collaboratively with other departments and other external contacts
- Good Interpersonal skills
The client requests no contact from agencies or media sales.
Thank you!
Julie’s Bicycle (JB) is seeking a proactive and flexible part-time Researcher with a strong understanding of climate and environmental themes and policy, and an interest in the ways that these connect with cultural and creative industries. The Researcher will undertake a wide range of desk research, sourcing and synthesising information into clear summaries and briefings to be shared internally and externally. They will collaborate with JB’s Programme Leads to link insights from on-the-ground projects into the wider external context. Working closely with the Senior Leadership team, the Researcher’s work will underpin JB’s thought-leadership and advocacy work for the role of culture (the arts, cultural heritage and creative industries) in climate action, simultaneously deepening our understanding of how we can affect the most change.
CONTRACT Part time 2.5 days per week, 2 year fixed term contract
LOCATION Hybrid working (*): office base is at Somerset House, London
SALARY £35,000 pro rata
LEVEL Mid
REPORTING TO Head of Programmes / Co-Director
START DATE ASAP depending on any notice period
NORMAL HOURS Office hours are 9.30 - 5.30pm, Monday – Friday (requests for flexible working hours will be considered). As this is a part-time role there is flexibility on how the time is spread across the week). Please state how you would intend to allocate your time when you apply.
If you’d like to apply, please complete the application form and equal opportunities monitoring form via our website. Submit your application by 11.59pm on Sunday 3rd November 2024.
We are committed to being an Equal Opportunities Employer; we welcome applications from all suitably qualified persons regardless of their race, gender, disability, culture, religion/belief, sexual orientation or age.
Please note, this post is open to people who already have the right to live and work in the UK and are based in the UK, as Julie’s Bicycle is not currently in a position to sponsor a work visa.
Registered Charity
21 - 50
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Programmes Officer - Sierra Leone
Reporting to: Head of Programmes – Sierra Leone & Liberia
Salary: £25,000 - £30,000
Contract Type: Full time (37.5 hours per week)
Principal Location: Freetown, with frequent travel across Sierra Leone
Updated: October 2024
Our Organisation:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 1,000,000 children to go to school and learn.
Part 1: Role Purpose:
We are seeking an outstanding Programmes Officer for an exciting opportunity to support Street Child’s programme portfolio in Sierra Leone. The key objectives of this role are to work closely with Street Child’s national partner to support the effective implementation of adaptive programming, and to support accurate and timely donor reporting across a range of institutional, trust & foundations, and corporate donors. The ideal candidate will have strong written and excel skills, with experience of MEAL and financial management processes, and a strong preference for German language skills and experience of working with Bengo funding. The role will include regular, detailed interaction with Street Child’s UK and European fundraising community, in support of donor reporting and future funding opportunities
The role holder will work in close collaboration with Street Child’s regional Head of Programmes, based in Freetown, as well as partner Programmes, MEAL and Finance teams to coordinate timely and quality implementation and reporting across the programmes portfolio.
Part 2: Key Responsibilities:
1) Reporting & Programme Funding Engagement – 35%
- Review narrative and financial quarterly reporting from country teams and provide feedback.
- Lead on the consolidation of narrative reporting (low-mid value donors) for a variety of donors within the portfolio.
- Ensure regular information flow to Street Child communications and fundraising teams, inclusive of collection and drafting of case studies and photos.
- Supporting income-generation opportunities - potentially including supporting donor visits, in-country donor engagement and broad-based support to the group’s global programme-funding efforts for Sierra Leone.
2) Programme & MEAL Management – 35%
- Work in collaboration with national partner and cross-country implementation teams across Liberia and Sierra Leone to ensure quality and timely implementation of project activities.
- Work alongside social, enterprise and education teams across both countries to support a joined-up approach to project implementation and MEAL, ensuring relevant data are collected with due care and utilised for project planning, reporting and learning.
- Provide strong support to programme staff and partners in Sierra Leone in programme and MEAL department.
- Alongside colleagues provide training, guidance and advice to partner delivery staff to ensure effective and accurate use of programme documents and tools.
- In liaison with Safeguarding Focal Points monitor safeguarding policies ensuring adequate implementation of policies and procedures, and support to close feedback loops with partners & project participants.
3) Financial Support – 25%
- Support the country teams in compiling requisitions in line with programme forecasts and budgets.
- Support on the collation of financial reporting requirements for low-mid value donors.
- Support on tracking of donors & match funding.
4) Other – 5%
- Cordinating staff, stakeholders and donor visits.
- A strong commitment to Street Childs vision, mission and values
- Adhere to all Street Child’s policies and procedures.
- Represent Street Child appropriately both internally and externally.
- Carry out all reasonable requests that are within the broad remit of the role.
Part 3: Person Specification
Attributes / Essential / Beneficial
Experience and Knowledge:
- Relevant field experience of development programming, with a commitment to and respect for local partnership.
- Experience of successful delivery of team objectives by working closely and collaboratively within a team at all levels
- Experience of data collection, cleaning and analysis.
- Relevant experience of working in support of local partners.
- Demonstrable experience of quality programme implementation.
- Demonstrable experience of budget management.
- Demonstrable experience of capacity building with national staff.
- Demonstrable experience of donor reporting.
- Strong working knowledge of education, child protection and livelihoods approaches.
- Strong working knowledge of the Liberia and/or Liberia context.
- Experience with Bengo funding and/or other German donors.
Attributes / Essential / Beneficial
Skills and Abilities:
- Good organisation and administrative skills and an ability to forward plan
- Coaching / Capacity Strengthening Skills
- Good time management skills, able to work to tight deadlines and an ability to work under pressure
Attributes / Essential / Beneficial
Other:
- Excellent written and spoken communications in English (additional languages welcome).
- A ‘can-do’, and agile attitude, a passion for problem solving and adaptive thinking.
- Self-starter with strong motivation to succeed and ability to work independently in carrying out assigned tasks within a fast-paced team.
- German language skills advantageous.
Attributes / Essential / Beneficial
Education / Qualifications:
- Degree or Higher in International Development or related field; or relevant training courses in MEAL
Street Child’s commitment to Safeguarding:
Street Child is committed to the safeguarding and protection of the communities we serve, our partners, our volunteers, and our staff.
As part of this commitment to safeguarding, all offers of employment will be subject to satisfactory references and appropriate background checks. Street Child also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
To apply:
Please submit your CV and a covering note explaining why you think you could make an extraordinary impact in this role. Please also answer the pre-application questions in depth.
We will be reviewing applications as they are submitted so interested candidates are encouraged to apply early.
The client requests no contact from agencies or media sales.
Thank you!
Location: Nairobi, KenyaContract: 12 month fixed-term contractSalary: Local terms and conditions apply
Purpose of role
Sightsavers Kenya team are looking to recruit a Programme Officer Economic Empowerment for one year to help implement a project addressing the IT skills gap and transform the lives of people with disabilities through employment.
About the role
The Programme Officer EE supports the following areas, examples are not exhaustive:
Within programme delivery this role manages the project life cycle with partners from development through to close out; liaising with internal stakeholders and expertise specialists; supporting the implementation of all MEL aspects of the programme; executing participant surveys; coordinating activities at regional and global levels.
Within project management the role ensures all aspects of the projects are effectively monitored and evaluated, adaptive learning applied; partner capacity building developed; technical advice provided to all stakeholders; reporting internally and externally
Financial management to monitor project budgets and expenditure; collaboration with the finance team; partner financial capacity building.
Information and communication management through provision of high quality case studies and worthy new stories relating to the programme; participating in activities related to disability inclusive employment; advocating for Sightsavers in relevant disability related meetings and forums.
Safeguarding through ensuring all safeguarding policies adhered to by internal and external partners; oversee academy students and trainers receive their safeguarding induction and have a signed code of conduct in place.
Knowledge, skills and experience
- A qualification/tertiary degree in public health or other relevant field
- Proven track record with labour market issues including labour market assessments, skill training and job placements/fairs
- Proven experience working with budgets and financial provisions.
- A track record managing participatory methods and partnerships.
- Familiarity with national legislation and policies in the field of disability, human rights, and inclusive employment.
- Significant experience implementing programmes, including experience of the disability sector and gender mainstreaming.
- Excellent communication skills and advocacy
- Strong reporting skills, IT
- Fluency in written and spoken English
- An understanding of and commitment to equality of opportunity for people with disabilities
- Current and ongoing right to work in Kenya
The Programme Officer is an involved role and the above is not an exhaustive list of duties. Please see the job description for full details.
The deadline to submit your application is 5 November 2024 23.30pm GMT UK.
The recruitment process will consist of a face to face interview lasting up to one hour. Interviews are likely to take place week commencing 11 November 2024 onwards. We reserve the right to close this ad early.
The client requests no contact from agencies or media sales.
Thank you!
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Job title: Finance and Support Services Manager
Salary: Local terms and conditions apply
Location: Guinea, Conakry
Contract: 12 month Fixed Term Contract (renewable)
Hours: Standard office hours - 35 hours per week
About the role
Sightsavers are currently seeking an experience Finance and Support Services Manager (FSSM) to join the Country Officer Senior Management Team to oversee and supervise the development, co-ordination and management of Sightsavers finance and support services in our Guinea office.
The FSSM will be responsible for a number of specified areas of the overall finance and support services function, through close collaboration with colleagues, partners and others, and will identify areas for growth and improvement.
The FSSM duties include:
- Ensuring financial control and managing risk.
- Ensure the conformity to the organisational Financial Framework.
- Financial Management & Controls.
- Financial Planning and Budgeting.
- Financial Monitoring & Audits.
- Monitor and Retain financial record.
- Ensure compliance to local regulations and governance requirements.
- Lead in facilitating the implementation of administrative organizational policies and procedure.
- Manage logistics, supplies and purchases as per procurement policy and procedures.
- Support, administer and strengthen financial management, accountability and capacities of partners in accordance with Sightsavers Partnership Development Policy.
- Support collaboration between finance and programme teams for joint review of project/programme reports, planning and analysis.
- Develop and provide grant management support (Restricted and unrestricted funding).
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.
As the successful candidate you will possess a relevant experience and/or a professional qualification in Finance/Accounting, extensive working experience in a similar role, ideally within an INGO environment, and experience of financial management, programme & project management and administration.
Further requirements include:
Essential
- Project Financial management and data analysis skills
- Excellent communication skills (both oral & written)
- IT skills - Excel, MS Word, an accounting package
- Ability to understand and work with project budgets, forecasts and reports.
Desirable
- Audit experience
- Experience of working with or for a government organisation
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
To apply for this exciting new opportunity, please your CV via our recruitment portal and answer the application questions in full. We are particularly interested in learning of your motivations for applying.
We anticipate that interviews will take place in person during the week of 18 November 2024, and the evaluation process will include a 2 stage process to be completed by shortlisted candidates.
Closing date: 10 November 2024
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Thank you!
Join Our Team as our new Finance Manager!
Are you a talented and motivated qualified accountant looking to make a meaningful impact?
Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.
About the Role:
As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.
What You’ll Do:
Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.
Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.
Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.
Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.
Why Join Us?
Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.
Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.
Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.
If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!
Terms
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary: c. £41k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.
The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.
The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities
Financial Planning, Management and Reporting
· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.
· Support in the preparation of Trustee reporting
· Support in the preparation and audit of the annual statutory accounts.
· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.
· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place
· Maintain records to ensure accurate restricted and unrestricted fund allocation.
· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers
· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.
· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.
· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.
· Supporting the Finance Director and CEO on adhoc reports or analysis
· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.
Resource & IT Management
· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software
· Act as first line IT support for charity staff
· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.
· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.
· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.
Monitoring Management, Reporting and Impact Evaluation
· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.
· Prepare monitoring reports for funders on quarterly basis as and when required
· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.
· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.
· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.
HR and Payroll Operations
· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.
· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience
· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects
· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102
· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Living in Oundle, Thrapston and the surrounding villages of North East Northamptonshire is very special. Volunteer Action is a local charity supporting local residents who may be elderly, unwell, disadvantaged or have disabilities. By providing services to these valuable members of the community, our aim is to maintain independence and improve the quality of their lives.
We are hiring an Operations Manager at Volunteer Action - 30 hours per week - £30k FTE.
If you are Interested in this role, some general criteria are:
General Operations Management experience (desired)
Strong communication skills
An understanding of budgetary management to support the development of the charity.
Confidence in using software packages such as the Microsoft suite.
Ability to use social media for promotion and marketing
A positive 'can do' attitude.
Job Title: Operations Manager
Accountable to: Chief Executive and Charity Manager (CE)
Job Purpose
This is a hands-on role, the purpose of which is to work with the staff to ensure that the Volunteer Action (VA) services are fully operational and delivering customer service excellence.
To co-ordinate and develop the volunteering programme to meet the demands of the services provided by VA to meet the Charity’s aims.
To support the development and management of all external communications, marketing and fundraising activities.
To work closely with the CE and deputise as and when required.
Key Responsibilities
Operations
a) Day to day supervision of office volunteers, including rota production
b) Ensure the databases are used accurately, kept up to date and maintained within GDPR guidelines
c) Ensure that day to day activities are executed professionally and economically
d) Ensure all administrative functions are completed effectively and in a timely fashion
e) Ensure all mandatory documentation is completed and accurate records are maintained
f) Identify and introduce continuous improvements to working procedures
g) Identify, develop and deliver training for staff and office volunteers as required
h) Ensure the office is manned optimally to meet the changing demands of the service including providing cover for holidays etc as required
i) Work with the team to ensure a co-ordinated message and optimise growth of all the Charity’s services, stepping in to assist where necessary
Volunteers
a) Actively source new volunteers, ensuring volunteering opportunities are available in line with VA’s aims and objectives
b) Ensure all information and application packs are up to date and accessible
c) Support the recruitment and training of all volunteers, actively maintain good relationships, monitor performance, obtain feedback and ensure appropriate recognition
d) Ensure compliance with Disclosure and Barring Service regulations, GDPR, Equality and Diversity policies
Information, Communication and Marketing
a) Support the production of content and assist in the distribution of the monthly communication to volunteers and the annual VA Newsletter arranging mail-outs to clients as required
b) Encourage use of our other services when communicating with members
c) Provide presentations as required to other organisations about volunteering programme
d) Attend or arrange events to promote the volunteering programme in the local communities (These meetings may be out of office hours)
e) Manage external communications, including website and social media
Deputising for the Chief Executive and Charity Manager
a) Work with, and send information to, other organisations who work with our client group on an ongoing planned basis, ensuring that the referral pathways are open and accessible
b) Represent VA at relevant meetings, including developing partnership working with organisations that have a common purpose or work with the client group
c) Support the CE in the preparation of evaluation documents and impact reports
d) Monitor and identify gaps in service and seek ways to bridge the gaps
e) Understand the funding mechanisms and support the CE in bids and fundraising events
f) Undertake any other tasks and duties that may reasonably be required in relation to the service
Registered Charity
1 - 5
Volunteering to improve the lives of local people in need.
The client requests no contact from agencies or media sales.