Data Administrator Jobs
People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.
The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper.
Online Open House
Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.
You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious? This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.
Sign up here: https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration
Job Description
People & Culture
-
Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.
-
Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.
-
Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers.
-
Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.
-
Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.
-
Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.
-
Undertake day-to-day HR administration, including leave booking and sickness absence recording.
Operations
-
Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.
-
Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security.
-
Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.
-
Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.
-
Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy.
Finance
-
Lead People’s Economy’s financial management and control, including:
-
Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.
-
Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified.
-
Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.
-
-
Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.
-
Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.
-
With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.
-
Lead on maintaining robust and up-to-date information about the organisation’s income pipeline.
-
Lead on fundraising administration:
-
Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.
-
Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.
-
Governance and Legal
-
Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.
-
Ensure that People’s Economy has appropriate insurance in place.
-
Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.
-
Lead on maintaining the organisational risk register and reporting on it to the Trustee Board.
-
Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).
Line Management
-
Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.
For full role description and person specification see attached application pack
Working with communities across the UK experiencing economic injustice to reimagine, rebalance, and transform the economy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based in our Bristol office (with flexible remote working options), you will lead a small, dynamic team responsible for providing governance and corporate support to our Chief Executive and Board of Trustees. You will drive the development of governance frameworks, ensuring compliance with regulatory standards, and help us capture and report on the real difference we make in people's lives.
You’ll be instrumental in developing and maintaining a strong system of governance for Brandon Trust, working closely with the Executive Leadership Team and Board of Trustees to help us achieve our strategic goals. We’re passionate about the role governance plays in enabling us to make society a place where people of different abilities truly belong, and we’d love to reach candidates who share our commitment.
Key deliverables for the Governance and Impact Manager:
- Ensure compliance with corporate and charity governance standards, maintaining best practices across the organisation.
- Oversee the timely filing of statutory registrations, reports, and submissions.
- Manage risk effectively, aligning with Brandon’s policies and procedures.
- Provide high-quality reporting and assurance, enabling the Executive Leadership Team (ELT) and Board of Trustees to perform effectively.
- Foster collaboration and strong partnerships between central service teams to promote teamwork and cohesion.
- Capture, evaluate, and report data to demonstrate Brandon’s impact in line with our strategic objectives.
- Translate the organisation’s strategy into actionable plans, tracking progress to ensure alignment with goals.
- Lead and deliver a corporate office function, supporting the CEO, Chair, and ELT through streamlined business management and administration systems.
Why we think you'll love this role:
- You’ll play a pivotal role in shaping the governance and impact function of a purpose-driven organisation.
- It’s an opportunity to lead a central function that directly contributes to our mission of empowering people with different abilities.
- This role could be the perfect springboard for your career, offering a clear pathway towards future opportunities such as Chief of Staff or Company Secretary as you grow and develop your leadership expertise.
- You’ll collaborate with a forward-thinking, supportive team that values innovation and partnership.
- You’ll have the autonomy to bring your ideas to life and drive meaningful change within the organisation.
- Flexible working options that support a positive work-life balance.
- A real focus on personal and professional growth, offering you a fulfilling and impactful career.
What you’ll bring:
We’re open-minded about the background you come from or your education route—what matters most to us are your skills, competencies, and passion for good governance. We know that a perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below – please get in touch. You could be exactly what we need!
- A track record of leadership and management in a governance-focused role.
- Experience working with regulatory frameworks and producing high-quality compliance evidence.
- The ability to build strong relationships with internal and external stakeholders, fostering collaboration and partnership.
- A passion for working with data to inform decision-making and drive performance improvements.
- A solution-focused mindset, with excellent organisational and administrative skills.
- Proven experience in managing and developing teams, fostering a collaborative and high-performance environment, and ensuring effective line management and professional development of team members.
About Brandon Trust:
At Brandon Trust, we believe in the power of support and compassion. We're a pioneering charity supporting individuals with learning disabilities and autism. Our mission is to enable these individuals to live life to the fullest, with independence, and confidence. As part of our team, you'll be making a direct impact on the lives of the people we support, ensuring they have the resources they need to thrive.
Diversity is key to our success, and we work hard to ensure inclusivity. Let us know if you need any adjustments to the application or selection process, and we’ll be happy to help.
Join us and be part of a team that truly makes a difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Assistant
Reporting to: HQ Finance Manager
Salary: £24,000 - £26,000
Hours: 37.5 per week
Principal Location: London, hybrid with a minimum of 3 days and moving to 4 days in the office per week.
Introduction to Street Child:
Street Child is one of the world's fastest-growing children's charities. In less than 15 years we have made a material impact on the lives of nearly a million children - but the desire, potential and need to go so much further, and to reach millions more children in need of safety and a quality education, is what motivates us every day. Strong finance functions underpin everything that we want to achieve as an organisation and this role is a vital part of this.
Part 1: Role Purpose:
This role is a great introduction to the world of charity finance as a key member of the busy HQ finance function. The role is primarily focused on HQ finances and will also work with colleagues across our global finance team. The role focuses on accounts payable and as the finance assistant develops in the role will offer the chance to work across a number of finance functions, including: treasury, accounts receivable, month end close, management accounting, supporting year end audit. This role provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role, learning quickly and making a real difference from day one.
Part 2: Key Responsibilities:
1) (60%) Accounts Payable
- Recording all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system ensuring that they are all appropriately coded including the correct cost centre, GL code, projects and donor codes.
- Ensure that all supporting documentation for all transactions are uploaded into the finance system.
- Ensuring that all invoices for payment are appropriately approved by budget holder.
- Running short term cash flow forecasting and recommending bank account transfers including moving cash held in reserve into current access accounts. Looking for value for money in Foreign Currency transfers by choosing the best means of payment from available payment platforms.
- Ensure timely payment of all invoices by managing at least two payment runs a week and additional runs as required; setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved by the deadline set.
- Once the payment is made, allocating the payment against the invoices in the Finance system and reviewing to ensure that all payments are allocated correctly.
- Reviewing staff expense claims to ensure that all supporting documentation is provided before payment.
- Supporting monthly staff credit card reconciliations to run the monthly statements.
- Monthly creditor account reconciliations to ensure correct allocation of payments to supplier accounts and validating any open account balances.
- Any other responsibilities relating to Accounts Payable.
2) (20%) Month end support and general support
- Complete bank reconciliations each month for all group bank accounts.
- Uploading monthly exchange rates to the Finance System
- Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist in preparation of internal reports.
- Assisting with compilation of information for Gift Aid returns.
- General support and assistance to the team including administrative duties and managing the office post.
- Other ad hoc support to the wider operations team as may be required.
3) (20%) Accounts Receivable
- Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
- Analysing and coding income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly.
- Maintaining details of cheques received and paying into the bank account.
- Issuing donor receipts.
- Raising donor invoices and requests for payments.
- Income and customer account reconciliations.
- Any other responsibilities relating to Accounts Receivable.
Part 3: Person Specification
Attributes / Essential / Desirable
Education / Qualifications
- 5 GCSE at Grade C or above including English and Maths
- Post-GCSE qualification such as A-Level or T-level or equivalent
- Good book-keeping knowledge
- Part qualified AAT
- Degree
- Experience and Knowledge
- Attributes / Essential / Desirable
- IT Literate with strong Excel skills
- Familiar with using Teams
- Experience of working in a similar role
- Experience of using a CRM would be an advantage
- Charity or third sector experience is not essential but ideal
Skills and Abilities
Attributes / Essential / Desirable
- Attention to detail
- Highly organised and self-motivated
- Flexible and able to manage multiple tasks at one time.
- Good written, verbal and presentation skills
- Shows initiative in identifying problems and posing solutions
- Persistence and tenacity
Other
Attributes / Essential / Desirable
- Pro-active communication style including keeping team-members informed and updated as necessary.
- Not afraid to ask for help!
- Work co-operatively and collaboratively with other departments and other external contacts
- Good Interpersonal skills
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.
Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with partners, including Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).
Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.
The Programme Coordinator role
Due to the exciting expansion of our programmes we are seeking a new team member on a fixed term basis o support our next year of growth and delivery.
In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools.
What you will be doing
- Coordination of multiple projects and events
- Using systems and administrative processes to manage workshop delivery
- Enhance our feedback and customer service to all our stakeholders, including schools and volunteers
The skills and experience you will bring
- Managing multiple and often conflicting priorities
- Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
- Working in a fast paced environment
- Strong accuracy and attention to detail
- Understanding the importance of deadlines and achieving targets
- Excellent written and verbal communication skills
- Planning, coordination and organisation
- Time management
- Customer service delivery focussed with a desire to achieve targets and objectives
- Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
- Problem-solving and using initiative
To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps.
Job details
- £26,000 salary (pro-rata for part time)
- Full or part time opportunity (min 3 or 4 days a week)
- Hybrid working
- 28 days holiday + bank holidays
- Training budget
And if you join our team, you can expect to receive feedback like this from our former students:
"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you."
Hybrid working
This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for the team days in London.
A cover letter is optional instead of completing the application questions. While we encourage the use of innovative technology in our work, we want to hear your voice and personality in your application. AI is a tool, not a shortcut. This doesn’t mean asking AI to do the work for you, or copying and pasting answers, as this would limit the way you can showcase your personal experiences and strengths.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.
The client requests no contact from agencies or media sales.
Westway Trust is looking to appoint a dynamic and proactive Finance Officer who will maintain the sales purchase and cash ledgers (banks and petty cash) of the Westway Trust finance system, working within a friendly, busy finance department.
You will be a motivated individual with a minimum of two years’ experience working in a busy accounts department, with good organisational and administrative skills. You will also have a high standard of numeracy and will be proficient in using MS Office packages, especially Excel.
Key responsibilities of the role include but are not limited to:
- Receive and record suppliers’ invoices, reconcile suppliers’ statements to the purchase ledger and be the first point of contact with suppliers.
- Setup new Suppliers and Debtors.
- Keep creditor listings up-to-date.
- Sales ledger Credit control and keeping debtors list up to date.
- Raise fortnightly electronic and manual payments to suppliers, including to government institutions such as HMRC.
- Reconcile credit card statements.
- Posting of all bank and investment statements.
- Reconciliation of supplier’s statement and advising of any accruals and prepayments.
- Process staff expenses.
- Maintain invoice filing and archiving.
- Post transactions to the ledgers.
- Raise sundry invoices and collecting payment.
- Maintain electronic banking data and posting income to accounting software.
- Preparing banking for rent and non-rent receipts.
- Advising budget holders on the processes of invoice, purchase order and authorisation on Focal Point.
- Support Senior Finance Officer with month-end postings, reconciliations, year- end schedules and annual budget as required.
Experience, knowledge and skills:
- A minimum of two years’ experience in a busy accounts department.
- A high standard of numeracy.
- Experience of accurate data input or maintaining a computerised accounts system.
- Highly computer literate, with practical experience of using MS Office packages, especially MS Excel. Confident to prepare MS Excel based templates and tools to support the annual budget round and quarterly forecasting.
- Ability to follow agreed financial procedures including credit control, raising invoices, maintenance of nominal ledger, bank reconciliations and electronic banking.
- Good organisational and administrative skills, can demonstrate ability to prioritise work under pressure.
Desirable
- Knowledge of computerised accounting packages, preferably Access Dimensions and Focal Point
- Studying towards AAT qualification.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Investor in People (IiP) employer
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Sick pay scheme
- Season ticket / bicycle loan
- Free eye test voucher
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
This newly-created role is perfect for someone with a flair for engaging with others and looking to widen their fundraising and data analysis skillset to elicit real change. You will be working within a dynamic, highly-regarded local charity that values your views and encourages personal and professional development.
We are seeking a proactive, flexible, driven and organised person to lead on our fundraising, monitoring and evaluation and communication activities. This role will be integral to the and development to directly support the work of provding services to our families and volunteers. This is a fantastic opportunity for someone to utilise and hone their skills, gain valuable experience, and develop or perhaps further their career in the not-for-profit sector as part of a dynamic, enthusiastic and supportive team.
The successful candidate will be able to demonstrate experience in a fundraising and impact evaluation environment, including:
- developing and implementing a fundraising strategy
- writing successful grant funding bids and reports
- excellent planning and organisational skills with ability to prioritise competing demands and meet deadlines
For full details on the role, please see the attached job description and person specification
This is an exciting opportunity to join our team for 12 months, with the potential for extension subject to funding. We offer a genuinely rewarding and positive work environment, and ongoing opportunities for training and development.
Having been home-based, we are gradually moving back to working from our Marylebone office. However this role can be flexible, with at least 2 days homeworking possible after the probation period.
We welcome and encourage applications from people of all backgrounds. Home-Start Westminster, Kensington & Chelsea, and Hammersmith & Fulham is committed to Equality of Opportunity and Diversity, and to safeguarding and promoting the welfare of children and adults.
The client requests no contact from agencies or media sales.
Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.
Fundraising and Engagement Administrator
Post no: 617
Office base: HQ, Flitwick
Area covered: Bedfordshire, Luton and Milton Keynes
Contract type: Permanent
Salary: £23,088.00 F.T.E (actual salary £9,360 per annum)
Hours: 15.0 hours per week, over 3 days (to be agreed)
About the Role
This role is an exciting opportunity to work for Mind BLMK as part of the Fundraising & Engagement Team.
The successful applicant will carry out general admin duties in line with Mind BLMK’s policies, procedures, and processes. This is a busy role and will require excellent stewardship and donor care skills as well as meticulous organisation and innovative thinking. As an Ambassador for Mind BLMK, you will need to have a passion for mental health and an ability to operate at all levels.
Key Duties
- Carry out general admin duties in line with Mind BLMK’s policies, procedures, and processes (support meeting and greeting; post; email and telephone enquiries; finance, room bookings and meetings for fundraising and engagement / training departments; ordering and monitoring resources for fundraising and training.
- Deal with a wide variety of calls and enquiries from the general public, corporate organisations, operational staff, and managers, responding and taking action as appropriate (taking messages; relaying information accurately and on time; offer appropriate information regarding fundraising / communications and training.
- Responsible for stock checking and supplies and resources and open communication with internal and external parties.
- Ensure fundraising and marketing materials are stocked, and marketing materials are up to date.
- Monitor and maintain communications, training and fundraising email boxes.
- Liaise with internal / external parties regarding training duties as necessary and as directed by the Income Generation Manager.
- Write and send out outgoing thankyou letters to income streams.
- Help maintain an up to date and accurate supporter database and finance log.
- Provide general support to the Fundraising and Engagement Team.
- Provide general support to other Departments within the organisation.
Entitlements/benefits:
- 25 days Annual Leave plus Bank Holidays
- Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
- Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
- Discounts available through Blue Light Card & Tickets for Good
- In-house and external Learning and Development as appropriate for the role.
- Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
If you have a passion for working in mental health and possess the required skills, we would love to hear from you.
Closedown: 5pm on Monday 11th November 2024
Interview date: Monday 2nd December 2024
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.
Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.
No agencies please.
Post Title: Tutoring Plus Coordinator
Responsible to: Tutoring Plus Manager
Salary: £24,960 per annum
Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (inclusive of Bank Holidays), Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.
*Tutor Trust is currently operating hybrid staff working patterns, with an element of WFH offered to all staff*
About Tutor Trust
We’re a proudly Northern charity that believes in equity in education. We do our bit to achieve that by partnering with schools and education providers, to enable their young people to work alongside inspiring and motivating tutors – an opportunity they may not otherwise have.
We know that our high-quality tuition helps improve young people’s academic attainment, wellbeing, and self-confidence, and supports their personal aspirations.
Over the past four years, we’ve had an opportunity to reach more young people than we have before through government funding of the National Tutoring Programme. This is now wrapping up and we’re at a pivotal moment, ready to engage new school partners, donors, peers in the sector and the new Labour government.
Our values
What we stand for and practise in everything we do at Tutor Trust:
We believe in fairness
We are passionate about making a difference
We are inclusive and supportive
We are quality-focused
We are ambitious
We learn
Benefits of working at Tutor Trust
· Hybrid work model (2 days in the office)
- Competitive leave - 33 days per annum (inclusive of Bank Holidays, pro rata)
- Flexible working including Time Off In Lieu (TOIL)
- Health and Wellbeing (Employee Assistance Programme, 24-hour GP service, mental health support and benefits platform, Perkbox)
- Enhanced Family and Sick Leave (after a qualifying period).
- Recognition and Culture (Thanks & Recognition, Highlights, team events)
- Learning and Development (knowledge sharing, staff-led groups
Job Purpose
The Tutoring Plus Coordinator post is an exciting role with Tutor Trust that provides an opportunity for candidates to grow and develop new and existing skillsets. The role involves a combination of people-facing and administrative tasks, including: forming and maintaining strong relationships with school contacts, tutors, parents, Virtual School teams and other key stakeholders; leading introductory and review meetings; coordinating tuition sessions, registers, school invoices and tutor payment; liaising with local authorities and alternative provision settings to provide support for pupils who are Looked after or in alternative provision.
Coordinators’ main responsibilities are working with schools and tutors to organise tuition and ensure that its everyday delivery is efficient and properly recorded. The Tutor Trust is committed to monitoring the impact of tuition and is therefore highly data-driven in approach, whilst also being dedicated to a hands-on and personal approach with partners. This combination provides a balance to the role that enables candidates to explore various aspects of coordination and cultivate numerous transferable skills.
You will also have the opportunity to support the tutor recruitment and training process and help to ensure that it runs smoothly. You will maintain and improve systems for the benefit of all our tutors, including ongoing tutor support.
If you have solid relevant experience, have the best interests of young people at heart plus a desire to work with an innovative charity, then this could be the role for you.
Main Functions
· Advertise and allocate tuition to tutors, conduct induction meetings with tutors to determine any additional training needs for assignments and attend meetings with providers to set up and monitor on-going tuition assignments. This includes leading meetings in schools, alternative provision settings and in homes
· Recording, monitoring and approving tuition sessions and their outcomes (feedback and baseline/endpoint assessments) using The Tutor Trust’s sophisticated CRM
· Attend and occasionally lead partnership meetings with TLC, Prince’s Trust and other charities to discuss the progress of the projects and the children and families within it. This includes meeting with social workers and other key contacts
· Provide administrative support for The Tutoring Plus team in both internal and external meetings
· Assist with external communication
· Take part in general induction presentations and other events to promote the Tutor Trust both internally and externally
· Ensure that the appropriate Impact Data is collected from both tutors and providers. This enables our Quality and Impact Team to gather vital evidence of the progress children make when receiving tuition
· Provide timely and accurate reports on Tutoring Plus tuition progress for both team and external meetings
· Organise cover for tutors that are absent due to sickness, exams etc.
· Promote The Tutor Trust tuition services to AP and LAC providers across Greater Manchester, Merseyside and West Yorkshire.
· Help with preparation for The Tutor Trust events aimed at a range of stakeholders
· Be involved in the recruitment process for tutors, including short listing, interviewing and training
· Assist other staff to complete a variety of administrative tasks that enable the Trust to operate effectively and efficiently
· Any other duties commensurate with the grade and nature of the post
Person Specification
Good candidates for this role will be high achievers, with excellent IT and English skills, diplomatic and inter-personal skills, and plenty of initiative.
Skills
· Educated to degree level or can demonstrate experience of administrative skills in a previous role (either paid or voluntary)
· Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors
· The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard
· Be a team player but also able to work independently when required to do so
· Excellent organisational skills
· The ability to manage office systems and contact databases and to use them effectively
· Be able to write fluently, to think clearly and to grasp new concepts quickly.
· To be fully IT literate and able to pick up new skills quickly
Attributes
· Demonstrate a commitment to the goals and drivers behind the Tutor Trust
· Enthusiasm and ability to contribute to the successful development of the Tutor Trust
· A willingness to travel to meet with stakeholders across Greater Manchester
· Willingness to undergo DBS clearance and be committed to Safeguarding children
· Have strong organisational skills with a commitment to accuracy and attention to detail
· Be able to prioritise and manage tasks
· Experience of tuition/working in schools/working with young people is desirable but not essential
APPLICATION INFORMATION
Closing date for applications: Wednesday 23rd October 2024
Interviews to be held: Tuesday 29th October 2024
Salary: £24,960 per annum & Contributory Pension
Start date: ASAP
Candidates are required to complete an application form and supply a cover letter outlining how they meet the requirements of the role. You must also complete the attached Equal Opportunities Monitoring Form.
To apply, please email all documents to the careers email address found within the attached Job Description
The Tutor Trust is an Equal Opportunities Employer.
All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please access our website for further information (under Join Us)
All positions at The Tutor Trust are subject to satisfactory references and enhanced DBS check.
The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Finance Officer
Reporting to: HQ Finance Manager
Hours: 37.5 per week
Salary range: £32k to £35k
Principal Location: London, hybrid with a minimum of 3 and an expectation of 4 days in the office per week.
Street Child is one of the world's fastest-growing children's charities. In less than 15 years we have made a material impact on the lives of nearly a million children - but the desire, potential and need to go so much further, and to reach millions more children in need of safety and a quality education, is what motivates us every day. Strong finance functions underpin everything that we want to achieve as an organisation and this role is a vital part of this.
Role Purpose:
This role is a key member of the busy HQ finance function. The role is primarily focused on HQ finances and will also work with the colleagues across our global finance team. The role offers the chance to work across a number of finance functions, including: management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and working on some of the subsidiary charities; and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.
It is essential that the applicant can juggle the complexities of a busy role with has varied work priorities. Key stakeholders are the HQ Finance Manager, Finance Director and the HQ based fundraising team. The role works alongside the Finance Assistant and plays a role in oversight and coaching of this role. Street Child is implementing a new CRM system and this role will feed into the development of new processes and procedures and use both the CRM and finance system and ensure full reconciliation and data trail between the two systems.
Key Responsibilities:
1) (40%) Deliver all functions related to Accounts Receivable and CRM:
- Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system and CRM (which is under development) on a weekly basis.
- Supporting with work on accounts receivable including accessing, downloading and saving in a systematic manner reports from donor portals, bank account and other sources.
- Working with colleagues in Fundraising to analyse and code income reports in Excel and uploading it to the Finance system on a timely basis, at least weekly. Following up on how to code any income which is not allocated to a source.
- Working closely with colleagues in Fundraising to ensure prompt collection of outstanding balances from customers, and sending out monthly debtor balance statements.
- Raising donor invoices and requests for payments, and issuing donor receipts.
- Income and customer account reconciliations and revaluations.
- Any other responsibilities relating to Accounts Receivable.
2) (40%) Month end reporting and reconciliation and subsidiary accounts:
- Complete all balance sheet reconciliations, including bank and petty cash reconciliations and submit for approval by HQ Finance Manager.
- Once CRM system is in place, undertake reconciliation processes between finance data and CRM data.
- Carry out monthly revaluations of bank accounts.
- Ensuring supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
- Assist in preparation of internal reports, including working with Operations Department and Finance department to review their monthly reports.
- Take responsibility to deliver the management accounts of two subsidiary companies: Children in Crisis and HQ transactions of Africa Educational Trust.
- Compile information for Gift Aid returns.
- General support and assistance to the team including administrative duties and managing the office post.
- Other ad hoc support to the wider operations team as may be required.
- Audit: support with the year end audit and provision of supporting information to auditors.
3) (20%) Lead the Accounts Payable process:
- Whilst the Finance Assistant is responsible for all payments, the Finance Officer has a lead role in ensuring that all invoices are paid on time, in an efficient manner and that the finance system reflects the transactions within the correct accounting period and correctly coded in the system – including account code, cost centre, project code and donor code.
- Determine most efficient payment platform to process international payments, and ensure that recorded in the finance system at the correct conversion rate.
- Be a point of contact with the Foreign exchange agents to quickly resolve any questions.
- Work with the Finance Assistant to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
- Ensuring that there are at least two payment runs a week and additional runs as required; overseeing the process to ensure that all invoices for payment are correctly approved by the budget holder, setting up payments on online banking platforms and sending out requests for payment approvals to payment authorisers and verifying that all payments are fully approved in the banking platforms by the deadline set. Providing cover to set up payments when the Finance Assistant is not available.
- Managing monthly staff credit card reconciliations and ensure that these are returned on time with all receipts and invoices and checking and reviewing classifications, with follow up as required.
- Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
- Fully deliver the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount and currency of payment (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.
- Any other responsibilities from time to time.
Person Specification
Education / Qualifications
Essential:
- 5 GCSE at Grade C or above including English and Maths
- Post-GCSE qualification such as A-Level or T-level or equivalent Degree
- A Good understanding of double entry bookkeeping
- Part qualified accountancy qualification
Desirable:
- Full Accountancy qualification
Experience and Knowledge
Essential:
- IT Literate with strong Excel skills
- Familiar with using Teams
- Experience of working in a similar role
- Experience of using a CRM
Desirable:
- Charity or third sector experience
Skills and Abilities
Essential:
- Attention to detail
- Highly organised and self-motivated
- Flexible and able to manage multiple tasks at one time.
- Good written, verbal and presentation skills
- Ability to work under pressure and to tight deadlines
- Fast learner whilst not afraid to ask for help!
Desirable:
- Shows initiative in identifying problems and posing solutions
- Persistence and tenacity
Other:
Essential:
- Pro-active communication style including keeping team-members informed and updated as necessary.
- Work co-operatively and collaboratively with colleagues, other departments and other external contacts
- Strong communicator and able to explain work to other team members
Desirable:
- Good Interpersonal skills
The client requests no contact from agencies or media sales.
Position type: Permanent. Full time, 37.5 hours per week. Flexible working will be considered.
Responsible to: Head of HR (with matrix management by Volunteer Development Manager & L&D Manager)
Direct reports: None
Location: ShelterBox HQ, Truro, Cornwall
Role purpose:
The role of the People Assistant will be to provide administrative support to the People Team. You will contribute to the efficient running of the department and assist in the delivery of a supportive, employee-oriented organisational culture that emphasises quality, continuous improvement, and high performance.
This is a busy generalist HR role and will give you a broad experience to many different elements of HR practice including recruitment, onboarding and induction, metrics and analytics, EDI, safeguarding, wellbeing, volunteers and learning and development within the humanitarian sector.
Who are we looking for?
We are seeking a motivated and enthusiastic individual who is looking to start or develop their HR career. You will be a people person, committed to delivering excellent customer service who is able to work and communicate well with different individuals and teams, both internal and external to ShelterBox.
As the first point of contact for the HR Team the ability to manage different tasks and priorities simultaneously and have excellent attention to detail will be key.
This role will help generate and collate monthly and quarterly people metrics so excellent IT skills (particularly Microsoft Office and database reporting) are essential. As a member of the HR Team, you will be handling a wide range of data, including sensitive and personal information, as such you will work with discretion and adhere to confidentiality.
Achievement of, or study toward, your CIPD Level 3 is preferable but is not essential. Knowledge of basic employment law and HR practices would be advantageous for the role.
Main role and responsibilities
This role will primarily provide administrative support for the day-to-day running of the HR Team as well as delivering administrative tasks for the Learning & Development (L&D) Team and Volunteer Development Manager. This role will also support ongoing strategic work projects of the People Team. This role will also help support the diary management for the Director of People.
Duties will include but not be limited to:
· Administration of all recruitment campaigns including advertising, arranging interviews and candidate management.
· Administer all HR-related documentation in a timely manner. Documents will relate to starters, leavers, Maternity/Paternity, probation completions, etc.
· Generate and report on monthly and quarterly people metrics.
· Management of the HR inbox and timely response to queries.
· Assist with HR project and strategy work
· Information management of the HRIS ensuring electronic records are accurately maintained and updated in accordance with GDPR legislation including personal details, absence management and employment records.
· Monthly employee file auditing, ensuring records are accurately maintained including return to work, probation, and appraisal completions.
· Support internal communications including organisational updates, wellbeing, and staff newsletters.
· Diary management support for the Director of People
· Note-taking and meeting preparation
· Support office events and initiatives in person and online
· Assist with background checks – including references and DBS checks.
· Administration of H&S requirements (including DSE Assessments).
· Coordinate the logistics and administration for our residential programmes including venue booking, travel and accommodation booking, and sourcing volunteer support.
· Support the administration of the Learning Management System (LMS)
· Manage the incoming communication from the organisation to the shared inbox to ensure all requests are dealt with in a timely and professional manner.
· Support the administration of L&D solutions including participant management, scheduling and attendance tracking.
Other responsibilities
· Any other duties as required which are deemed appropriate to the level and grade of the post.
Interviews for the role are scheduled for 18th and 19th November.
The client requests no contact from agencies or media sales.
We are looking to recruit HOPELINE247 Advisors to provide individually tailored suicide prevention advice and guidance to young people and those who are concerned for them via our national multi-channel helpline HOPELINE247 and deliver suicide prevention training online and in community settings across the UK.
What you will do:
· Work as part of a team providing suicide prevention support to a range of clients via multichannel communication platforms.
· Work on a 7-day shift system including evening and weekends
· Use professional judgement to assess the needs of the service users who present with risk to life and manage and report any matters related to safeguarding.
· Maintain accurate records and input data monitoring into the data base system.
· Participate in clinical supervision and reflective practise.
· Provide training, mentoring and coaching to new recruits.
To be successful in this role you will have:
· a degree or professional qualification in Health or Social Care, Community Work or a related discipline
· previous experience of working in an advisory capacity in suicide prevention or mental health
· a proven record of working directly with vulnerable young people
· experience of providing advice and guidance via multiple communication channels
· the ability to empathise, support and build rapport with suicidal people and those who care about them, remaining non-judgemental and adhering to the remit of the service
Salary: NLAC Scale SCP 24-28 (Starting salary of £27,520 per annum based on working 30 hours per week progressing incrementally to £30,540 per annum)
Hours: 30 hours per week over 4 days as part of a team that work 7.5 hour shifts between 07:30am and 22:30.
Location: Cardiff
Contract: Permanent
Benefits: You will receive 28 days annual leave plus Bank Holidays (pro rata for part time workers), hybrid and flexible working arrangements, an attractive pension scheme, Simply Health membership and enhanced sick pay. Please visit our website for more details.
Closing date: Midnight – 17th November 2024
We reserve the right to close the vacancy earlier if we receive sufficient applications so, please submit your application as soon as possible.
PAPYRUS is committed to the principle of equal opportunity in employment and its recruitment policies are designed to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, disability, gender re-assignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
PAPYRUS is committed to safeguarding all children, young people and adults at risk that interact with the organisation. The organisation recognises its responsibility to safeguard the welfare of these vulnerable groups by a commitment to procedures to protect them. The charity expects all staff and volunteers to fully support and promote these commitments.
The client requests no contact from agencies or media sales.
Dementia Carers Count have an exciting hybrid opportuinity to deliver timely and efficient fundraising and administrative support, at home with one day in the London office, as we work to ensure that no dementia carer ever feels isolated, invisible or alone.
Job Title: Fundraising & Admin Officer
Reports to: Public Fundraising Manager
Contract: Permanent contract
Hours: 35 hours/week
Salary: £30,000 pa
Location: Hybrid, one day a week in the London office.
Job purpose
To deliver timely and efficient fundraising and administrative support, as we work to ensure that no dementia carer ever feels isolated, invisible or alone.
Key responsibilities
• Be the first point of contact for supporters, campaigners and others, managing enquiries via post, online and over the phone to ensure everyone has a quality experience.
• Manage processes for fundraising donations.
• Work with teams across the organisation and with carers to produce creative and engaging thank you and stewardship materials.
• Support the fundraising team with prospect research to help identify potential new supporters.
• Draft funder reports, small trust funding applications and fundraising communications.
• Support the administration and delivery of fundraising activities and initiatives.
• Keep up to date with sector developments and best practice in fundraising.
• Support the marketing & communications manager to deliver effective internal communications.
• Support the services team to deal with carer enquiries and casework, administer online groups, and produce reports.
• Support the organisation with general administrative duties as required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reporting to: West Africa Regional Finance Manager
Hours: 37.5 Hours per week
Principal Location: Monrovia, Liberia, with frequent travel to regional office / project sites.
Time Frame: 18 months renewable contract envisaged
Salary: $40-50k per annum, dependant on experience
Background:
Street Child believes every child deserves to go to school and learn. Our projects focus on education, child protection, and livelihood support to address the social, economic, and structural issues underpinning today’s education crisis. We partner with local organizations and communities to deliver our locally rooted programs. We use evidence to drive learning and the refinement and scale-up of programs to create maximum impact for most children at the lowest cost. We pride ourselves on being willing to go to the world’s most challenging places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 1 million children go to school and learn and supported over 50,000 families to set up businesses to afford the cost of educating their children.
Part 1: Role Purpose:
The purpose of this role is to lead improvements in the financial management of Street Child’s partner, Street Child of Liberia (SCoL), a national education and child protection organisation with nationwide presence and annual budget of up to $1m. The role holder will also manage Street Child’s financial reporting and compliance requirements in delivering programmes in Liberia.
The role will report to Street Child’s West Africa Regional Finance Manager, with oversight of Street Child of Liberia’s finance team, and a close working relationship with SCoL SMT, Street Child’s Freetown based Head of Sierra Leone / Liberia Programmes and Monrovia based Programmes Officer.
The role provides financial oversight of programmes in Liberia, facilitating accurate and timely donor reporting, strong budget management and excellent record keeping. Key aspects of this role include: improve financial management and reporting systems; ensure a strong control environment and maintain strong record keeping; empower programmes and leadership teams to have strong financial management and grant management capabilities. The role also serves as a link between Street Child of Liberia and Street Child UK, delivering monthly requisitions, annual budget information and other information as required, with scope to extend support across Street Child’s regional programmes portfolio as required.
Part 2: Key Responsibilities:
1) Ensure robust financial management and reporting systems to facilitate accurate donor reporting, strong budget management and transparency for budgeting (40%)
- Ensure that all staff are using the QuickBooks finance system in place at Street Child of Liberia to provide accurate and timely recording of transactions – providing training, review, support and direct input as needed.
- Ensure that all month end processes are carried out in a timely manner including month end closure processes, bank reconciliations, balance sheet reconciliations, and generating reports
- Providing reliable donor reports, Budget vs Actual reports to the Director and Programmes staff to facilitate good planning and anticipation of any changes needed to programmes delivery.
- Ensure that donor expenditure is recorded accurately and finance reports are of high quality with full supporting transaction listings reconciled to the finance system and delivered to deadlines in accordance donor requirements. Report on all costs incurred both at Street Child of Liberia and Street Child HQ.
- Preparation of all donor reports, working with Partner Finance team and programmes staff as needed to ensure that they are delivered on time and with appropriate sign off.
- Support donor due diligence and donor audits by provision of information required.
- Provide input as necessary for all donor budget proposals, ensuring that costs requested are complete and reasonable seek approval for all donor proposal budgets before they are submitted to donors
- Facilitate the year end audit, over-setting the end to end of the annual audit process.
2) Strengthening the control environment and record keeping (30%)
- Review and assess the effectiveness of internal controls and recommend changes and improvements as required , and review any improvements in internal controls recommended by auditors or donors.
- Work with colleagues to devise a delivery plan to ensure that improvements are met, and support the delivery of that plan.
- Strong financial procedures are in place to accompany all payments and improvements are made to the payments system including in particular justifying the use of cash and advances.
- Ensure appropriate bank & cash management procedures are in place and operating effectively, including bank reconciliations for all accounts, cash counts and cash transfers to field sites.
- Ensure robust procurement processes are in place and being followed, working with the procurement team to make any changes needed and ensure that all staff are clear on the required procurement process.
- Developing Financial management tools, including policies and procedures as required.
- Ensure that monthly requisitions (the process for requesting monthly transfers from HQ) are robust, evidence based and submitted on time each month.
- upcoming up with an annual budget, approved in accordance with SC budget timetable, working with the Senior West Africa Finance Manager to develop consistent templates to use in each template.
- Regularly advise and provide support on other issues as the need arises.
3) Participate in finance related meetings and initiatives for all SCoL programmes, providing budget and financial guidance, including provision of training to colleagues (10%)
- To ensure the smooth-running of the programme with respect to its financial obligations.
- Compliance with the organisational procedures; quality of budget monitoring; quality of the budgets drawn up; quality of financial reports for donors; anticipation of financial problems.
- Provide BVAs every month by the 10th of M+1 of all contracts.
- Plan and lead the BVA analysis meetings every month before the 15th.
- Ensure coherency between the programme budget and the donors' budgets.
- Procedures so as to ensure a realistic budget, accurate expenditure codification and robust budgetary steering.
- Draw up and monitor cost allocation tables for office and staff costs.
- Conduct the monthly, bi-annual and annual accounts closing operations · Raise programme teams' awareness of contractual budget and financial obligations.
- Analyse donor guidelines and inform the teams about these procedures and their application.
- Train programme teams in internal budget and financial management.
- Check the budgetary monitoring of the funding schedule.
- Substantiate the financial accounts with regard to local legislation.
- Monitor and organise internal and external audits, assume the role of the auditor's primary contact in liaison with head office.
4) Working with the finance team (10%)
- Train the finance team.
- Set up communication and coordination mechanisms for the team.
- Manage contractual monitoring (leave, end of trial periods, etc.) of finance team members; if necessary, co-validate disciplinary procedures with Operations Manager.
- Oversee finance team's career development: define training needs and provide guidance on professional development.
5) A liaison and link with Street Child UK Finance team to enable management of operations in Liberia (10%)
- Develop the annual budget for Liberia, which includes costs budget, programmes costs, cash flow forecasting.
- Enter Street Child of Liberia costs on the HQ finance system (Aqilla) and ensure that all monthly transfers to Street Child of Liberia are fully accounted for and reconciled.
Part 3: Person Specification
Attributes / Education / Qualifications
Essential:
- Educated to degree level or higher
- Recognised Accountancy Qualifications
Desirable:
- Degree in International Business Administration, finance or related field; or attendance at specific relevant training courses
Attributes / Experience & Knowledge
Essential:
- 5 years post qualification experience
- Experience of implementing internal controls and finance procedures
- Experience of managing multi donor grants and good knowledge of donor compliance rules and requirements – in particular working with DFID, UN, EU, USAID
Desirable:
- Knowledge of development issues and concepts
Attributes / Skills / Abilities
Essential:
- Extensive knowledge of finance & logistics policy within non-governmental organizations
- Knowledge of computer applications and software finance packages –in particular Quickbooks and Aqilla or other “mid-tier” finance system
Desirable:
- System design and implementation of finance software packages
Attributes / Other
Essential:
- Strong interpersonal, management and team work skills
- Ability to influence change in teams not directly managed
- A self-starter, capable of working independently and flexibly to a high level
- Fluent English –written and spoken
Desirable:
- Good communication and staff training / capacity building skills
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Admissions and Recruitment Coordinator
Reporting to: Volunteer Admissions Lead
Contract: Permanent, Full Time
Salary: £26k FTE
Base: Hybrid, home and London office
Benefits:
- Enhanced policies including 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Remote and flexible working;
- Company Health Insurance;
- Excellent opportunities for training and career progression.
Please click apply to visit our careers portal and see our candidate pack for this role.
About Mental Health Innovations (MHI)
Founded in November 2017 following the success of The Royal Foundation’s ‘Heads Together’ campaign, it launched its first product, Shout, in 2019. Shout is a free, confidential, 24/7 text message service for anybody to text when they may be struggling with anxiety, loneliness or depression through to self harm or suicidal thoughts.
Job Purpose:
To support the recruitment and admission of new volunteers, promoting volunteering opportunities and completing background checks.
Key Responsibilities
- Ask for and check references for new volunteers
- Coordinate and attend volunteer recruitment events, such as Universities; organise volunteers and staff to support
- Follow up with prospective volunteers to encourage them to apply
- Work with the Communications team to promote volunteering opportunities online
- Coordinate and run regular information sessions for prospective volunteers to explain the volunteering opportunities
- Initiate contact with volunteers and trainees to process DBS/PVG/police vetting checks as required
- Check the status of volunteers who are part of the relevant Update Service
- Proactively monitor and follow up on the progress of checks to keep on top of weekly targets
- Coordinate video calls to verify ID documents, checking documents with utmost attention to detail
- Handle queries on checks, and troubleshoot cases such as missing documentation or anything outside the accepted DBS/PVG/police vetting procedure
- Liaise with our selected external provider for any queries
- Escalate disclosures to a panel for review, if required
- Accurately update outcome information for each volunteer
- Ensure the confidentiality of volunteer information is maintained and securely discard volunteer documentation once checks are complete
- Utilise tools such as Jira, Salesforce and effectively
- Provide regular progress reports to the Volunteer Admissions Lead and Head of Volunteers
- Undertake other ad-hoc tasks commensurate with the role as necessary
Essential Criteria
- High levels of patience, and willingness to carry out repetitive tasks
- Good all round computer skills
- Highly organised and meticulous attention to detail
- Ability to maintain confidentiality and exercise discretion
- Troubleshooting skills and a logical approach to problem-solving
- Excellent communicator, both written and verbal, to a wide range of audiences
- Experience of recruiting, supporting and working with volunteers
- Flexible approach to work, with a willingness to work occasional evenings
- A team player
Desirable Criteria
- Ability to manage own time effectively, prioritising work demands and meet deadlines with minimum supervision
- Be creative and an innovative thinker
- Working knowledge of one or more of these tools/products:
-
- Salesforce
- JIRA
- G-suite
- Knowledge of GDPR (main concepts and principles)
We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The client requests no contact from agencies or media sales.
Join Our Team – Support Worker (unpaid carers)
We're looking for a Support Worker to join our friendly team. You will cover West Essex (Harlow, Epping & Uttlesford), playing a pivotal role in supporting unpaid family carers who look after someone due to their age, disability, long-term physical or mental health condition or an addiction. You will support carers to manage the practicalities related to their caring roles and navigate support systems, alongside maintaining their own wellbeing. You will provide carers with appropriate information, advice and guidance, from accessing benefits, peer support or respite breaks. You will mainly work in the community as well as from our offices or home.
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
About You:
You are a great listener! You can build trusted relationships with a range of people. You have experience working in a similar role with knowledge of assessing need, building support plans and providing relevant information, advice and guidance. You have an awareness of the impact of caring responsibilities and importantly, you are empathetic and understanding, with ability to work with carers in a non-judgemental way.
What We Offer:
· Salary: £23,708 per annum FTE, actual £21,676 per annum
· Contract: To 31st March 2027 (potential for 2 year extension subject to funding)
· Hours: 32 hours – Flexible days/hours, hybrid office/home/community working
· Locality/area: West Essex (Harlow, Epping & Uttlesford)
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.
Closing date for completed applications: 5pm Tuesday 29th October 2024
Read the full Job Description and Person Specification. on our website.
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.