Data Administrator Jobs
The person we are looking for will be well organised, motivated and aware of the nuanced issues affecting diverse and disadvantaged communities. Their duties include arranging training, workshops and outreach visits to create awareness of human rights legislation and the practical impacts in areas with large, transient communities.
The Outreach Worker will act as primary contact for the project and policy work and ensure good working relationships with a range of key contacts including policy and programmes partners.
This post is funded by The Baring Foundation.
The client requests no contact from agencies or media sales.
Thank you!
Are you committed to motivating young people into Education, Employment or Training (ETE)? If yes, please read on.
About the role:
This is a fantastic opportunity for someone with proven experience of working with young people, to stretch their skills and develop further.
As a result of secured funding, we have developed an exciting new role within our ETE (Education, Employment or Training) team focussed significantly on widening the participation of young people into further education. The post holder will be working directly with the young people we support on-site at our accommodation projects across London. They will also be responsible for coordinating a number of interventions to improve participation, including a timetable of visits to colleges, universities and employers throughout the year.
The post-holder will need to ensure effective joint key-working with SHP colleagues as well as with external ETE providers. The successful applicant will be joining our central ETE team, which specialises in providing innovative pathways into ETE.
About you:
- Committed to inspiring and motivating young people.
- Thrives in bringing a creative approach to their working.
- Comfortable multi-tasking and managing working under pressure.
- Has the ability to relate well to others, as well as encouraging and fostering change.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 10th November at midnight
Interview Date: Wednesday 20th November and Friday 22nd November in Kings Cross
This post will require an Enhanced DBS check to be processed for the successful applicant.
Registered Charity
501 - 1000
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Thank you!
Community First is a registered charity based in Devizes. As a member of Action with Communities in Rural England, we support communities across Wiltshire and Swindon. Our Patron is Her Majesty The Queen.
Voice It, Hear It is a partnership programme that is committed to co-production and Service Users engagement throughout Wiltshire.
We work together to:
- Extend collaborative reach, working with VCSEs and marginalised groups lacking service access and community feedback participation
- Jointly advocate for Service Users as an Alliance, amplifying their voices in multiple arenas and forums
This post holder will foster strong partnership to deliver the User Engagement Service (Voice It, Hear It) This service aims to amplify and advocate for peoples voice to inform local strategy and develop community action to create stronger and more resilient communities.
The post holder will lead on consultations and engagements with a range of stakeholders, ensuring accurate and timely reporting, ensuring a proactive and collaborative approach to partnership working.
A completed application form will need to be completed before appointment
The client requests no contact from agencies or media sales.
Thank you!
EVENTS OFFICER
Closing Date: 15 November 2024
Interview date: 25 November 2024
Department: Income Generation & Marketing
Hours: Full time
Duration: Permanent
Salary: Pay Band F £23,042 – £29,961 per annum
We are looking for a dedicated, enthusiastic Events Officer to join our Income Generation Team.
Are you an experienced, event fundraiser who enjoys building long lasting relationships with charity supporters and wanting to make a difference?
If so then we have a fantastic opportunity for you to join the fundraising team as our Events Officer.
Working to support the Birmingham Hospice brand, this varied role will lead on the delivery of a diverse portfolio of events and challenges including fun runs, adrenaline seeking challenges and in memory events. The successful candidate will have a friendly and engaging personality and enjoy speaking to charity supporters face to face, over the phone and via email.
Reporting directly to the Senior Events Manager this role will work to grow the income generation and profile of the charity through effective administration, supporter engagement and marketing of the events calendar, ensuring maximum participation and income is achieved. This role will allow you to use your creativity to proactively seek new income generation opportunities through event management. You will be a highly organised and motivated individual with excellent time management and written and verbal communication skills. The ideal candidate will have experience of managing a portfolio of events with proven success of reaching and exceeding participant and income targets. You should also have knowledge and experience of working with a range of external suppliers and volunteers and have a proven ability to build relationships at all levels. Experience of using CRMs systems is also advantageous.
The client requests no contact from agencies or media sales.
Thank you!
HEALTH PROMOTION NURSE (REGISTERED ADULT NURSE) - NORTHEAST ENGLAND
Salary: £41,400 per annum pro rata
Reports to: Cancer Awareness Nurse Manager
Department: Policy, Information and Communications
Location: Home-based in the Northeast of England. This role will be field-based within this region, with Sunderland acting as the centre-point and covering a 35-mile radius in each direction from there.
Employment type: Fixed-term contract until end of August 2025
Working hours: 28 hours per week
Closing date: Wednesday 30 October 2024, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We are looking for a Health Promotion Nurse (Registered Adult Nurse) to join our team in the Northeast of England. Our Cancer Awareness Roadshow plays a vital role in achieving our vision of beating cancer. We travel to the heart of communities talking to over 60,000 people every year about cancer. Our nurses directly reach people most in need, helping people to take steps to reduce their risk of cancer through lifestyle changes and supporting them to maintain those changes lifelong. If you've got an interest in health promotion and you are an excellent and confident communicator then this could be the perfect opportunity for you.
What will I be doing?
Working as a core part of our Cancer Awareness team to engage people face-to-face, providing information on cancer prevention, screening and early detection
Organising and delivering Cancer Awareness presentations and training to community groups and supporting other public health initiatives
Managing the team X, formerly known as Twitter, account - posting regular updates on the team's activity and growing the team's social media contacts as appropriate
Collecting and inputting data to evaluate local engagement activities
Getting involved with other Cancer Awareness outreach activity in the local community
Managing a team of Health Awareness Volunteers and supporting them to be involved with Cancer Awareness activity where appropriate.
What skills are you looking for?
Registered Nurse - NMC registration is mandatory for this role and must be maintained at all times
An interest in or experience of at least one of the following: health promotion, practice nursing, occupational health, health visiting, district/community nursing or other qualification/experience
Excellent verbal communication skills with the ability to engage people in conversation and to use motivational interviewing techniques
Proven experience in delivering public-facing work, and a good understanding of the challenges associated with engaging hard to reach groups and addressing health inequalities
Ability to work flexibly and autonomously
Understanding of the importance and need for adhering to data protection, quality assurance and other compliance policies at all times
Excellent written, administration and organisation skills with the ability to keep accurate confidential records
Willingness to be flexible in regard to working days and hours
Excellent self-awareness and the ability to recognise development areas and to seek training and support as necessary.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We review pay annually and aim to recognise individual performance and achievements.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.
Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Please note that, Internally, this role is known as Cancer Awareness Nurse.
Thank you!
The Co-Director of Strategy & Finance works closely with the Co-Director of Operations to ensure the sustainability, growth and success of Hackney Playbus and to ensure that families are placed at the heart of the charity's work.
All Hackney Playbus employees and volunteers demonstrate the Hackney Playbus ethos and values by working positively as part of a team, delivering high quality services to children and families and by creating a culture where all are welcomed, valued and supported.
The Principal duties and responsibilities will be as follows:
Governance
Ensuring that the charity is legally compliant, compliant with requirements of the Charity Commission and has the correct insurances in place for the charity’s activities and that these are reviewed annually.
Ensure systems are in place for the Board of Trustees to fulfil its statutory responsibilities and exercise effective control of the charity's affairs. Support trustee recruitment in line with Hackney Playbus procedures.
Ensure policies and guidelines are appropriate for the charity’s work and reviewed regularly by the Trustees, including annual reviews of Children’s Safeguarding, Data Protection policies and the Risk Register developing policy proposals as necessary
Report quarterly or as required to the Board of Trustees on progress against key strategic objectives, providing information and explaining performance
Strategic
To work with Trustees to ensure the charity’s vision, mission and strategic plans are reviewed in conjunction with key stakeholders including Hackney Playbus staff, volunteers and families.
To take Joint responsibility for achieving, monitoring and reporting on performance against targets in all areas of charity’s activities taking action as required
To be open to feedback and ideas for innovation and change while delivering consistent and reliable services
To develop a culture of continuous improvement throughout all aspects of the charity's work.
Financial
Ensure that income is maintained, expenditure controlled in line with budgets and potential risks are identified and managed
Draw up an annual budget for approval by Trustees
Liaise with appointed bookkeeper, ensuring timely payment of bills, invoicing for services, chasing of invoices for payment and maintenance of petty cash systems
Prepare contracts, apply for tenders, negotiate and agree contracts, service level agreements and acknowledge receipt of funds as required.
Oversee expenditure and management accounts ensuring that income and expenditure is monitored and reported quarterly to Trustees
Organise independent examination of accounts with appointed accountant
Review and make recommendations to maintain or change arrangements with accountants, bookkeepers and payroll service providers.
Income Generation
Develop income generation strategies to maintain and enhance levels of funding from existing sources and develop new funding streams
Work closely with and provide support to the Fundraising Officer on funding applications to ensure continuous and sufficient income
Work closely with the Co-Director of Operations to ensure that monitoring reports are submitted to funders in line with requirements.
HR
Recruit staff as required
Support and supervise Administration and Fundraising Officers
Ensure HR policies, procedures and staff contracts are relevant and reviewed regularly to ensure they are fit for purpose.
Promotion of Charity
Maintain effective networks with supporters and stakeholders
Network externally and develop partnerships to improve impact and sustainability
Ensure charity is presented in an appropriate and professional manner to its stakeholders including website, social media, annual, impact and reports
Represent the charity in public forums and produce or commission written/digital material for promotion
Asset Management
Overall responsibility for asset management including Playbus vehicles, premises management, IT, utilities and other overheads.
Other Duties
To participate in internal/external meetings and training
To participate in annual appraisal by appointed Trustee from the Boardof Trustees
To uphold Hackney Playbus policies and procedures including Children's Safeguarding.
Registered Charity
6 - 10
Hackney Playbus believes that all children under five living in Hackney should share the same opportunities to grow, thrive, and reach their potential
The client requests no contact from agencies or media sales.
Thank you!
We are looking for a Climate Action Manager to join the Community Impact team. The role will collaborate widely across BITC and externally, to challenge and support business to accelerate a just transition to a net zero, resilient future where people and nature thrive. The Climate Action Manager will plan, design, and deliver collaborative projects, tools & resources, as well as communications activities to support businesses and communities to accelerate a just transition to net zero.
The Climate Action Manager will work across both our business transformation and community climate fund projects, so having both business facing and community facing experience of delivering sustainability projects would be advantageous.
The successful candidate will have a good understanding of the role of business in delivering a just transition to net zero as well as experience of managing projects, delivering written content, facilitating workshops, and identifying trends and emerging issues. The full list of responsibilities and criteria can be found in the job description and person specification.
Salary in line with the BITC job framework, professional level 4 – manager – minimum of £33,120 national and £36,225 London office based
Closing date: 17 November 2024
Interview date: 27 November 2024
The client requests no contact from agencies or media sales.
Thank you!
Team: Fundraising
Location: Hybrid – at our office (Argon House, Argon Mews, London SW6 1BJ) and remotely at home
Duration: Permanent (with six months' probation)
Reporting to: Fundraising Manager – Events, Corporate and Community
Hours of work: 35 hours per week, Monday-Friday
Overview of the role
A key role in the fundraising team, responsible for providing stewardship and support to Glass Door’s event & community fundraisers, while supporting the Fundraising Manager to achieve the team’s income targets.
What you will do as part of our team
Community and Event Fundraising Support
- Build and maintain relationships with community and event fundraisers, ensuring they are supported before, during and after their events.
- Support on certain fundraising, cultivation and stewardship events, including the annual Sleep Out and the annual supporter thank you event.
- Draft copy for, update and create community and event fundraising pages on the Glass Door website and promotional emails which can be sent through the Glass Door mailing platform.
- Support with identifying new prospective community supporters and assist with the development and fulfilment of targeted approaches.
- Ensure all supporters are thanked in a timely manner after their event.
- Manage the Glass Door Christmas carol concert, working with the Communications team to promote and market the event.
- Work closely with the Communications team to:
- Encourage fundraisers to share their fundraising stories for inclusion on social media and our website.
- Plan and deliver any marketing, press and social media requirements for events
Other Fundraising Support
- Develop Glass Door’s schools giving programme, including designing engaging fundraising packs, writing successful charity of the year applications and delivering presentations and assemblies.
- Support on church fundraising, including delivering presentations to churches, attending fundraising events, promoting appeals and Glass Door events (e.g. Sleep Out) and liaising with church staff.
- Manage the process for soliciting, monitoring, thanking and recognising donations in kind, working with colleagues across the organisation.
Fundraising Administration
- Working with Finance and the Income Processing Assistant to ensure accurate and timely processing of donations, including scanning cheques, coding bank transfers and web donations, entering details in CRM database, banking cash, setting up Direct Debits, receiving in-kind donations and acknowledging/thanking donors via email or post.
- Create and update donor records on CRM, ensuring records are kept up to date, accurate and consistent at all times.
- Ensure all charity fundraising activity (including "in aid of" events) is compliant with relevant charity and statutory legislation and recognised code of practice.
Person Spec
We are seeking an energetic, personable and insightful individual with experience of managing complex events and developing positive, fruitful relationships with corporate and community fundraisers.
You will be a confident and friendly self-starter, who takes initiative to get things done.
Essential
Skills
- Competent IT skills in standard Microsoft packages: Word, Excel, Powerpoint and Outlook and supporter databases to maintain meticulous donor records and administration systems, in line with agreed protocols.
- Excellent organisational skills with strong attention to detail, especially record-keeping and electronic filing.
- Strong written English and numeracy skills.
- Good interpersonal and verbal communication skills, professional telephone manner.
- Enthusiastic, engaging manner, with the confidence to talk to fundraisers and supporters.
- Able to relate to and work with people from a range of backgrounds.
- Excellent time management skills; able to work proactively unsupervised and use own initiative.
- Able to forward plan and schedule workflows.
- A confident self-starter who will hit the ground running.
Functional Experience
- Experience of using a fundraising database to segment and select data, produce reports and analyse information.
- Understanding and demonstrable experience of the use of social media, JustGiving and other online fundraising tools and platforms.
- Experience of basic copywriting to produce fundraising letters and other materials.
Sector Experience
- Desirable- some experience of working within a housing, homelessness or service delivery setting.
- Understanding of the issues faced by our homeless guests and wider social welfare issues.
The client requests no contact from agencies or media sales.
Thank you!
We are looking for someone with energy, vision and experience to make disciples for Christ among young people and their families. We need someone who can
- Live in and love this community
- Build a team around work with children and families
- Resource work with families already in the church
- Work with our new Director of Music to build up prayerful participation through a children’s choir
- Work with schools and in the wider community on projects to help the youngsters of the parish live the Risen Life
- Help develop the vision for the long term
We offer
- The support of a small but growing congregation and a Vicar who wants to empower the right person to get on with the job
- Close connections with local schools
- A really interesting, big, mixed parish to work in
- A remarkable church building
- A salary of £23,750, and, in addition, for the better performance of your duties, rent free accommodation in a two bed flat in the parish
- The chance to make disciples of Christ, God being your helper, and change young lives for the better
To find out more, please get in touch with Joshua, the Vicar. A detailed Role description with terms and conditions is here. We are going to take the time needed to get the right person, so we haven’t set a tight schedule: ideally we will interview in October 2024 and make an appointment shortly thereafter.
Please have a read of the role description (and take a look at our web site) then send us a c.v. with a covering letter saying why you want to do the work, how you would do it, and what you bring to this role. If you'd like an informal chat before applying, please contact the Vicar directly.
Registered Charity
1 - 5
Holy Trinity is the Parish Church of Roehampton
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ideal candidate will be passionate about mental health, possess strong leadership skills, and have a commitment to fostering an inclusive environment.
Duties
1. To manage and further develop East Kent Mind services across Thanet and Canterbury Districts and Faversham, Ash and Sandwich areas.
2. To manage the East Kent Mind staff, conducting and documenting 121s every 6-8 weeks and organising monthly team meetings.
3. To support the success of the East Kent Mind Live Well Kent and Medway contract and other contracts including supporting service development, overseeing client work and data collection, monitoring targets, writing quarterly reports and attending monitoring meetings.
4. To provide supervision for the Project Coordinator at the Kent Community Oasis Garden (University of Kent) conducting and documenting 121s every 8-12 weeks
5. To attend the quarterly Kent COG management meeting at the University of Kent in Canterbury
6. To manage and supervise the Training and Volunteering Lead for East Kent Mind, conducting and documenting 121s every 6-8weeks
7. To work closely with Revival in Whitstable
8. To organise the quarterly programme and ensure delivery of groups, workshops, courses and training across all areas
9. To promote and publicise the service including assisting with developing the quarterly activities programme (prospectus) and monthly newsletter is produced
10. To network with local services (statutory, voluntary, businesses) in Thanet and Canterbury districts
11. To work from East Kent Mind, King Street Ramsgate at least two days a week and ensure cover for Barclays use of building
12. To work from East Kent Mind Umbrella, William Street, Herne Bay one day a week
13. To oversee the petty cash, cleaning and any building issues arising
14. To ensure the development and promotion of training for staff, schools, businesses and organisations across East Kent
15. To manage safeguarding, incidents and risk
16. To ensure regular feedback from clients and use to improve services
17. To research, explore and implement improvements to the service
18. To make a positive contribution to Mind in Bexley and East Kent as a whole
19. To assist with funding applications, tenders and bids
20. To undertake any other duties and administrative tasks which may reasonably be required, as discussed with Line Manager.
21. To adhere to Mind in Bexley and East Kent policies and procedures including (but not limited to) Equality and Diversity, Health and Safety, Confidentiality, Lone Working and Safeguarding.
General Outcomes for Mind in Bexley and East Kent residents
- People recovering from mental health conditions will sustain and enhance resilience to mental distress.
- People recovering from mental health conditions will have improved physical health.
- People recovering from mental distress will gain the confidence and motivation to engage in education, employment and/or volunteering activities.
- People participating in activities will create and own their own pathway towards and with the aim of sustaining resilience and maintaining independence.
The ideal candidate will have previous experience of managing mental health services, experience of working with commissioners and managing contracts including monitoring.
Knowledge of East Kent's networks and communities are essential.
Email CV and supporting statement to explain how you meet each requirement of the job description using examples of your skills and experience.
Closing date; Thursday 24th October 2024
Interview date: Friday 1st November 2024
Email CV and supporting statement to explain how you meet each requirement of the job description using examples of your skills and experience.
The client requests no contact from agencies or media sales.
Thank you!
Responsibilities & Key Tasks
- Support a caseload of companions to reach their potential through both practical and emotional support.
- Tailor support plans to meet individual need - setting goals, assigning actions, working with other providers and considering the person’s holistic needs.
- Guide induction and exit processes for companions - to ensure that they understand the core principles of the offer at Emmaus and move on to long term, sustainable accommodation after us.
- Support with incident response - including anti-social behaviour, mental health concerns, challenging behaviour - using de-escalation techniques to manage behavior as it arises.
- Liaise with external providers such as the Community Mental Health Team, General Practitioners, DWP, probation, prisons and CAB to ensure specialist advice and guidance is sought where needed.
- Contribute to the planning and introduction of varied and meaningful activities for companions at Emmaus Hertfordshire.
- Ensure Safeguarding concerns are raised at the earliest opportunity through appropriate channels..
- Attend appointments online or in person with companions.
- Maintain accurate records in line with internal policy and with consideration for GDPR principles.
- Perform tasks to support the effective running of the community. Develop and maintain relationships with external providers.
- Participate in an emergency on-call rota to ensure 24/7 support is available for companions where needed.
- Provide written updates for key stake holders as well as for internal meetings.
- Attend team meetings, supervisions, reflective practice and training as required
About you:
We are seeking someone who is comfortable and experienced working in a small company or charity, understanding that our capacity and resources are limited. A 'can do' attitude and a motivated approach are essential. While direct experience with homelessness may not be necessary, you should have a solid understanding of the common challenges faced by those who have been homeless. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. Proficiency with IT and the ability to maintain up-to-date records in our database are necessary. Additionally, you should have the tools to maintain your well-being in what can be a challenging but rewarding role. You will need to demonstrate and build the resilience required to work with individuals who may struggle to engage with services like ours and think creatively to encourage engagement. While practical experience supporting vulnerable adults is highly desirable, we are also interested in hearing from you if you have transferable skills and a willingness to learn, even if you haven't worked in the homelessness sector before.
Thank you!
Are you ready to take on a leadership role in a charity that’s making a real difference? Southampton City Mission is offering an exciting opportunity for a proactive and strategic Head of Operations with hands-on experience in a multi-disciplinary operational role to build on the strong foundations already laid.
Responsible for HR, Communications, Fundraising & Finance, IT, Premises Management and Governance you’ll regularly report to the Board of Trustees and line manage the administration team. We are looking for an individual with excellent communication and organisational skills who will work alongside the CEO, playing a pivotal role helping to shape the charity’s future strategy. We’re open to discussion with the successful candidate around hours being worked flexibly.
If you’re a natural implementer and you’re passionate about working for a faith-based charity that’s growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve!
Please read the full job description and person specification for further information.
SCM is committed to keeping children and adults at risk safe and to equal opportunities. A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK. There is an occupational requirement for this role to be filled by a Christian.
The client requests no contact from agencies or media sales.
Thank you!
Who we are:
LDN London is an award-winning charity with over 60 years’ experience of supporting people with learning disabilities to stay healthy, be safe and live well.
We have a fantastic opportunity for an experienced Head of Family Service to join our Children and Family Services. Working with LDN London means that every day will be different, and you will be part of a team providing support to society’s most vulnerable children and adults.
You will have the privilege to be part of young people’s joys, triumphs, failures, frustrations, sadness and laughter. However, most of all you will be there to provide the right support to make a life worth living and enable access to everything life has to offer, just like for everyone else.
About the role:
The Head of Family Service will lead and manage our Family Service across all locations, providing holistic support to families with children and young adults with special educational needs and disabilities (SEND).
This role involves the delivery of grant and commissioned outcomes, supporting the Assistant Director for Children, Families and Communities and working with the Head of Community Engagement to secure new funding, ensuring services meet the current and future needs of children and young adults and of their families.
The Head of Family Service will build a high-performing team, work with stakeholders, and operate within legislation, policies, budgets, and other parameters to deliver outstanding support.
This role involves ambitious family-centred practice, tailored support plans, and ensuring positive outcomes for families. The Head of Family Service will encourage parent and carer engagement in consultation and participation activities, work effectively with a multidisciplinary team of external professionals, and establish and maintain close operational relationships with schools, family hubs, social care and health services.
We are looking for someone who has a good understanding of Special Education Needs and Disabilities and the challenges to navigate education, health and welfare systems. They need to understand needs of families and be able to work collaboratively to achieve our goals. The ideal candidate will be able to self-motivate and work independently whilst keeping in line with LDN London.
About you:
The ideal candidate will be a well organised person with the ability to deliver successful outcomes. You will be confident networker and relationship builder with excellent interpersonal and communication skills.
You must be able to demonstrate the ability to develop strong relationships with a wide range of stakeholders. As a self-starter, you will be able to use your own initiative, can problem solve and prioritise, with good planning and organisational skills. In addition, you will need a positive, resilient attitude, be able to work under pressure, meet deadlines and be flexible and adaptable.
This is an excellent opportunity for someone who is looking for a new challenge!
Why join us:
We offer continuing opportunities for learning and development together with regular supervisions and support for all our staff. We offer:
· the opportunity to work flexibly
· up to 38 days annual leave (including bank holidays)
· a generous pension scheme
· season ticket loans
· family friendly policies and personal/professional development packages
How to Apply:
To apply please complete the online application form using the link below and submit your up-to-date CV to us.
Note: LDN London is committed to safeguarding and promoting the welfare of children. Background checks and an enhanced DBS will be required. You need to be 18 and over to apply.
Closing date: 5:00pm on 1 November 2024
Please note that we receive a high number of applications. If you have not heard back from us within 2 weeks of the closing date, then you have not been shortlisted for the role.
The client requests no contact from agencies or media sales.
Thank you!
Debt Advisers (National Debtline)
Birmingham / Hybrid
Salary: £35,189 per annum (inclusive of shift allowance) plus pension, 37 days annual leave and great benefits
Closing date for applications is 13th November 2024.
Stage one: telephone interviews will commence 4th November.
Stage two: formal interviews to take place at our Birmingham office from w/c 11th November.
Start date: 3rd February 2025
Can you help people through the cost of living crisis?
We are looking for exceptional new colleagues to join our great team at the Money Advice Trust and become debt advisers, to provide free debt advice to people contacting our National Debtline service by telephone. If you are self-motivated, have high resilience, able to problem solve, have outstanding customer-focused communication skills and you want to help people through the cost-of-living crisis and beyond, then the Debt Adviser is the role for you.
National Debtline is an award-winning free debt advice service run by the Money Advice Trust, an independent charity founded in 1991 to help people across the UK to tackle their debts and manage their money with confidence.
As a debt adviser you will provide advice, support, and money management help to people struggling with problem debt. This will include helping callers to form a budget, prioritise their debts and identify possible solutions, in compliance with Financial Conduct Authority (FCA) regulations. You will be required to fact find, analyse and work out solutions for the client.
This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. Training and assessments are intense and there is a requirement to manage your own development during and outside working hours to stay up to date with new legislation in this arena. You will need initiative to research some of the finer technical points of debt advice. The calls we receive and productivity targets you need to achieve are challenging and you will be dealing with vulnerable clients daily who may be experiencing poor mental health or at risk of suicide.
Skill Requirements
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You will be an articulate communicator with the resilience to deal with a variety of callers, some of whom may be distressed or have suicidal thoughts, and you’ll balance this with empathy and the ability to build trust.
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The ability to fact find
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Be able to problem solve
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To quickly analyse complex situations to find the best solution.
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You will have ideally worked in a busy, target-driven environment before
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Ability to effectively manage a significant number of calls per day
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Strong administration skills, with the ability to plan and organise time and manage workload effectively ensuring deadlines are met.
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Possess a high level of IT proficiency, including Word, Excel, Outlook, Zoom, Teams, navigating around CRM databases
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Excellent attention to detail
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Non-judgemental and empathetic attitude towards people in debt. Able to deal compassionately with challenging situations.
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Highly resilient, with the ability to work under pressure, whilst meeting productivity and quality targets.
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Experience in a telephony customer service role and giving telephone advice would be an advantage but not essential..
The role will commence 3rd February 2025. If you believe you can make a difference and want to be part of our great team, please click apply.
You must be able to work a shift pattern between our service hours of 9.00am – 8.00pm with a one in five Saturday working rota (9.30 am – 1.00 pm). Shifts and Saturday work are subject to review and change. We also have part time roles available working a minimum of 27.5 hours per week.
We offer full training and extensive support. Working hours during the initial training period will be 9am to 5pm, with the majority being mandatory on-site training days at our newly refurbished offices in Birmingham. After training you will move either to office / hybrid working - your choice.
You must be able to commit to training full time for the first 10 weeks of employment.
We reserve the right to close the role early should we receive high numbers of applications. To avoid disappointment, please apply as soon as possible.
In return it is an extremely rewarding role in a friendly, informal, and supportive environment with excellent salary and benefits.
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29 days annual leave plus bank holidays
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A contributory pension scheme
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Hybrid working arrangement
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Generous Life Insurance
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Wellbeing days
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Healthcare cash back scheme
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Free on-site gym
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Enhanced maternity pay
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Long service awards
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Subsidised parking
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Social events
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Birthday voucher
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Employee Assistance Programme
In our commitment to non-biased recruitment, we request that you do not include your name or personal details on your supporting statement.
We will only use the data you supply to us in CVs or application forms for recruitment purposes. This data will be held for twelve months. For further information please refer to our Privacy Notice for Job Applicants, available on the vacancies page of our website.
We take diversity seriously and are committed to making diversity and inclusion a part of everything we do. We strive to create a workplace that reflects the communities we serve, and our vision is to be a place where everyone feels welcome and empowered to bring their authentic selves to work and make the Money Advice Trust an employer of choice.
We are committed to working in an equitable, diverse and inclusive environment and welcome applications from all backgrounds. We use a blind recruitment system which hides your personal details such as name, address, gender, ethnicity, sexual orientation, educational institution to ensure all candidates are on a level playing field. Personal details will only be revealed once the application has been shortlisted.
Thank you!
Position Type: Part-Time (32 hours)
Location: Home based – London
Salary: £34,500 full time equivalent (including London weighting)
About Chiva:
Chiva is a charity in the UK and Ireland whose mission is to ensure that children, young people and young adults growing up with HIV become healthier, happier and more in control of their own futures.
Chiva works to ensure that young people living with HIV have the treatment and care, knowledge, understanding, skills and wider support needed to live well and achieve their greatest potential.
Job purpose:
The Specialist Support Officer will provide both individual and family based emotional and social support, advocacy, and HIV education to children, young people and young adults living with HIV. Working closely with paediatric, adolescent, and adult HIV clinic teams across the London region.
At Chiva we believe that a diverse, inclusive, and equitable workplace is key to fostering innovation and growth. We are committed to building a team that reflects a wide variety of backgrounds, perspectives, and skills. We welcome and encourage applications from individuals of all identities, including race, gender, age, religion, disability, sexual orientation. Our goal is to create an environment where everyone feels respected, valued, and empowered to bring their authentic selves to work.
Please see the full Job Description and Person Specification at the link below.
Please note that we are only able to accept applications submitted on our branded application form. We cannot accept CVs in respect of this post.
Please apply via our website.
Deadline for applications: Friday 22nd November.
Interviews to take place: Wednesday 27th November or Thursday 28th November (AM)
The client requests no contact from agencies or media sales.