Data Administration Officer Jobs in London, Greater London

Permanent

35 hours per week

£44,570.94 per annum (London based) / £41,705.76 per annum (outside of London)

Benefits

We offer many enhanced benefits including:

-28 days holiday a year, plus bank holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Cycle to work scheme

Full details about our benefits can be found on our website.

Location - London office but with lots of flexibility

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

This role sits within our CEO office domain and within the Strategic Projects team. Reporting to the Executive Director, Finance and Strategy this role is responsible for overseeing the operational efficiency and effectiveness of the executive office. Supporting the Executive Director, Finance and Strategy, and the executive team, this role will coordinate, operationalise and enable the execution of the growth plan (strategy) and strategic objectives. Requiring strategic thinking with strong organisational and leadership skills leading the strategic projects team this role will ensure cross collaboration in the delivery and optimal management of TCS' resources to achieve delivery of the growth plan and goal.

Key skills and competencies for this role will involve the following;

-Operations Management

-Executive Support

-Business Administration Degree or MBA desirable

-Managing Projects and Initiatives at the Executive Level

-Strategic Partnering & Influence

-Excellent Communication Skills

-Commercial/Business Acumen

-Stakeholder Relationship Management

-Data Analysis and Interpretation

INFO ABOUT THE CHILDREN'S SOCIETY

Every child should be able to grow up safe, happy, and hopeful. It is a scandal that today millions of children in this country live in poverty, struggle with mental health issues, are groomed into exploitation, and are abused. The Children's Society has a bold and audacious vision for a society built for all children: one where every child can grow up filled with hope for the future.

To reach our goal, we need a brilliant, committed, energetic team that's backed up by a movement of thousands of people who choose to stand with us and support us with their time, their money, and their voice.

If you share this vision and are excited to do the best work of your life for this incredible organisation, you'll fit in well at The Children's Society. We'd love to hear from you. We're so proud of all that TeamTCS is achieving but we are impatient. Children can't wait any longer for change.

Come and join us!

The closing date for applications is at midnight on Monday 25th November 2024.

Interviews will be held week commencing 2nd December 2024.

We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.

Job description

• Gross Annual Salary: £45,000 full-time pro rata (post offered at 0.6 FTE i.e. £27,000 with the potential to rise to 1 FTE). In addition, IEEP UK matches pension contributions up to 6% of gross salary.
• Hours: 0.6 FTE (21 hours / 3 days per week), with potential to expand.
• Location: Remote working - IEEP UK currently has no permanent office space. Therefore, in line with the whole IEEP UK team, the post will be home-based, with regular travel to London, other parts of the UK, Brussels and other parts of Europe as required.
• Position type: Permanent contract
• Annual Leave: 18.5 days Annual Leave based on 0.6FTE (comprises of 14 days Basic Annual Leave + FTE proportion of public holidays) rising annually to a top limit of 23 days
• Closing date: 10am, Monday 9 December 2024
• Equal opportunities: IEEP UK is committed to being a welcoming and inclusive employer, including recruiting for diversity.
• Right to Work: Entitlement to work in the UK. IEEP UK is not able to assist with applications for work permits and cannot employ people living or working outside of the UK.
• Other benefits: You are also entitled to an additional £1,000 benefit (subject to tax) that can be used for private health and/or gym subscription.

About IEEP UK

The Institute for European Environmental Policy UK[1] (IEEP UK) is a UK registered charity and a not-for-profit sustainability think tank, with over 40 years of experience, based in the UK. As part of the broader IEEP family across Europe, we are dedicated to working with government, civil society, academia and a range of other stakeholders, including European, United Nations and other international bodies, civil society, academia, scientific institutes and business and industry to produce evidence-based research for impact-driven environmental policy solutions. Our work covers both short-term and long-term strategic environmental issues in the UK and its constituent nations as well as their interaction with policy in Europe and globally. Over the years IEEP has developed new concepts that have made their way into mainstream environmental thinking, underpinning many aspects of this policy area today, including work on the precautionary principle, environmental impact assessments, emissions trading schemes and public money for public goods.

This is an exciting time for IEEP UK. Under the leadership of the chair of trustees, Malini Mehra, IEEP UK has developed a new strategy up to 2027, striving to grow from a currently small staff, becoming more visible and claiming a leading role in providing innovative research and policy relevant intelligence. As part of this, Ben Reynolds joined in the role of Executive Director in October 2023.

Overall role and responsibilities

We are seeking to employ an experienced finance and operations professional to play a central role in our UK team as we grow. We are looking for a candidate with excellent financial and operations skills and experience, who will thrive working in a small and dynamic team.

The successful candidate will join a cohesive, impact-oriented and supportive team that is committed to the professional development of all of its staff, and where the opportunities for learning and for making a difference are high. This is a new role, with a high potential to have a big impact on the organisation by establishing new ways of working. 

The responsibilities of this role will include:

1. Financial Management

• Be responsible for and run the organisation’s bookkeeping and financial management processes including invoices, expenses and bank payments.
• Produce and manage the organisational cash flow, project cash flows and management accounts.
• Be responsible for and run payroll monthly.
• Compile and submit VAT returns quarterly.
• Support the Executive Director with managing the charity and project budgets and financial reporting to the board and funders.
• Work with the organisation’s Accountant and trustees to support the production of Annual Accounts and Independent Examination.

2. Administration

• Oversee the day-to-day administration of the charity to promote smooth business operations, including the efficiency of organisational systems.
• Ensure that appropriate insurance cover is maintained, and manage any claims as they arise.
• Support the Executive Director with board meetings and other board matters.
• Support Executive Director and trustees in ensuring Charity Commission and Companies House information is up to date.
• Support the maintenance of our contacts databas

3. HR

• Manage recruitment and induction of new staff and volunteers.
• Create, implement and review all policies and procedures for the organisation, ensuring we are up to date with statutory requirements, and good practice is incorporated where practical.
• Manage HR procedures including contracts and leave for staff.

The role will also include:

• Support in organising events online and in person.
• Assisting in responses to general enquiries to the organisation.
• Potential line management of junior staff and interns as appropriate.
• Contribute actively to the implementation of Institute-wide decisions and strategy.
• Organise weekly team meetings, and occasional in-person team meetings.
• Supporting and promoting diversity and equality of opportunity in the organisation.

Personal Specification

The ideal candidate will be able to demonstrate many of the following skills and attributes:

Essential:

• A relevant professional accountancy qualification (AAT, CIMA, ACA, ACCA) with some experience of working independently or with minimal supervision, preferably in the charity sector.
• At least 3 years’ relevant professional experience in a similar administrative, financial or management role.
• Experience of using accounting software and managing the financial administration of an organisation including paying and issuing invoices, reconciling bank accounts, and running payroll.
• Experience and confidence in producing and managing an organisational cashflow, budgets and management accounts.
• Experience of preparing and submitting VAT returns.
• Experience of creating and reviewing HR policies and procedures.
• Excellent communication skills
• As part of a small team you will also need the ability to turn your hand to a variety of tasks.
• Entitlement to work in the UK (IEEP UK is not able to assist with applications for work permits)

Desirable:

• Background, interest and experience in environmental policy, and the UK’s relationship with the EU and the rest of Europe.
• Experience and aptitude in using MS Teams, Zoom, Miro or other online meeting, webinar and facilitation tools, as a participant and as an organiser.
• Experience of producing project budgets and reporting to funders.
• Skills in digital communications and social networking.
• Experience of charity administration.
• Experience of communicating with a range of stakeholders including trustees.
• A knowledge of equality, diversity and inclusion best practice.
• Availability to commence work promptly following the recruitment process.

We would expect our ideal candidate to be able to work both independently and as part of a team; to be highly organised with strong administrative, time management and planning skills; to have an excellent level of attention to detail; to have a commitment to broadening diversity and increasing access in the workplace.

Application Process

To apply for this position, please email us clearly marking the title of the email: ‘IEEP_UK – Fin&Ops’ [YOUR NAME], with the following:

- a CV (maximum two pages)

- a Covering Letter telling us about your experience and how this relates to the personal specification (maximum two pages)

- a completed Equal Opportunities Monitoring Form (see IEEP UK website for download)

Application deadline: 10AM, Monday 9 December 2024

Interviews: Week beginning 16 December 2024

Our ideal candidate would be able to start in February/March 2025.

IEEP UK is an equal opportunities employer and welcomes offers from candidates of diverse backgrounds and relevant experience, respecting best practices in the recruitment process.

IEEP UK is recruiting for this role as part of our Ethnicity Confident and Disability Confident schemes. Applicants who meet all the essential criteria, and who let us know voluntarily (via our Equal Opportunities Monitoring Form above) that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview. 

Our Privacy Statement explains how IEEP handles and uses personal data we collect about our applicants.

For further information on IEEP UK, please visit our website

[1] IEEP UK is our trading name – the organisation is registered as IEEP London

Schools Coordinator

We have an exciting and rewarding opportunity for a Schools Coordinator (Impact Officer) to work as the primary link between partner schools and the CYUK programme.

This youth social action charity challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.

Position: Schools Coordinator (internal title School Impact Officer)

Location: RM8 3EX. 2 days per week from this location

Training Location: E1 6EG  -1 day per week, Friday, at this location. With occasional working from home.

Hours: Part - Time, for 3 days per week. Normal working hours are 8:00 - 4:30, Monday to Friday. Working Fridays is essential, the other days are flexible.

Work Schedule: Term-time working (except the second half of August)

Salary: £29,144 per annum pro rata

Duration: Permanent

Start Date: January 2024. We hope to include ad-hoc induction days/half days (all paid) in December 2024, to be agreed upon with the candidate.

Closing Date: 20th November 2024

Interview Date: w/c 25th November.

The Role

We have a rewarding opportunity for a School Impact Officer to train, support and develop volunteers and monitor the programme through effective administration, data management and to build a deep partnership between the school and the charity.

The Impact Officer is based predominantly in a school and is the primary link between the partner schools and the programme and is the enabler of the programme delivery.  You will support a team of volunteer mentors, who support school activities by coordinating, managing and evaluating the programme.

The Volunteer Mentors also complete a Leadership and Development programme and you will work with them on a professional development plan to chart their continuous professional development and ready them for employment.

The role is primarily a school-based post from Monday to Thursday and is office based on most Fridays. See locations above.

About You

To be successful in this role you will need to be passionate about social change and serving a great cause. As the School Impact Officer, you will strive for excellence and support the core vision and values of the charity.

You will have:

· Excellent communication and interpersonal skills

· Strong supervision skills, able to connect and communicate effectively with a broad range of stakeholders

· The ability to understand school leadership priorities

· Flexibility in your approach to meet volunteers and pupils developmental needs

· The ability to cope well with multiple demands and to ask for support in ambiguous situations

· Ability to prioritise work to meet tight deadlines delegate appropriately and apply problem-solving skills effectively

· Good IT knowledge

· A proactive attitude, with the ability to use initiative and a professional manner and approach

Whilst not essential experience of working in a school or with schools would be an advantage in this role.

If you want to make a real difference and believe that young people can change the world, we want to hear from you!

Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:

· Great holiday entitlement

· Training including degree-level qualifications

· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%

· Free eye tests and £20 off glasses

· Interest-free travel season ticket loans

· Interest-free bike loans under the “Cycle to Work Scheme”

· Interest-free Loans to assist employees with welfare or financial hardship

· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing

· Regular all staff wellbeing sessions with external wellbeing experts

· Reservist friendly employer - Bronze award

· Laptop and mobile phone

The charity is committed to safeguarding and promoting the welfare of all learners including young people.

Other areas of experience may include School Partnerships, School Partnerships Officer, School Partnerships Lead, School Impact Officer, School Impact, School, Primary School, Senior School, Early Years, EYF, Volunteer Recruitment, Teacher, Education, School Engagement, School Leadership, Volunteer Management, Volunteer, Volunteer Coordinator, Volunteer Engagement, Lead, Teaching Assistant, Teaching, Youth, Secondary School Teacher, Trainee Teacher, Teacher, Youth Support, Family Support, Children’s Support, Support Officer, EYF, Mentor, Youth Mentor, Volunteer Management, School Partnerships, School Liaison, Programme Officer, Programme Lead, Programme Support, Coordinator, Administrator. #INDNFP

Please note this role is being advertised by NFP People on behalf of our client.

This is an exciting opportunity to contribute to developing Refuge’s learning and development programme.

The successful candidate will work with the People Development team to support the roll out of our annual training calendar, developing internal communications to advertise our training catalogue, reporting and ongoing evaluation of our training. With a strong customer focus, you will act as the key point of contact for our staff and our training partners. You will have experience working with learning management systems with a keen eye for detail and good analytical skills.

Closing Date: 09:00am 25 November 2024

Interview Date: 2 December 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

We are recruiting for a Duty Independent Gender Violence Advocate (Duty IGVA) who will be working closely with survivors of domestic, and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children. 

In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries over the phone and email as well as contacting survivors, assessing their risks and needs. You will also be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. 

The duty IGVA will empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job also involves informing survivors of the full range of civil, criminal and practical options that might increase their safety.

Closing Date: 09:00am 25 November 2024

Interview Date: 29 November 2024

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

You would work as part of a national team to manage our application process, ensuring that those applying for our support have a positive experience. Your involvement starts from the very beginning of an application through to the allocation into our wider Recovery Service teams. 

Key responsibilities being:

• To support the client accessing our application process and ensure that the charitable objects of eligibility are met.
• Work within the diversity of multiple or complex support needs of the applicant to help them complete our application forms as part of the initial triage assessment of needs.
• Ensure all applications are completed satisfactorily and to ensure all data fields are accurately recorded, and Case Management records are accurately uploaded to our CRM within expected targets. 
• Provide sign-posting support and advice where necessary. 

• Determine the most appropriate Recovery Service to best support the veteran’s recovery goals. This will include comprehensive knowledge of the Armed Forces and other charity sector organisations and supporters.

Key Skills:

• Significant previous experience within an allied sector. 

• Ability to communicate effectively (empathise) with applicants, external and internal stakeholders.

• Be an effective decision maker employing good reasoning and sound judgement skills; capable of taking independent action when undertaking duties remotely from others and reporting back to line management and others as required. 

• Be confident and competent in front facing direct delivery with a variety of audiences in different and sometimes complex situations. 

• Have initiative and creativity to contribute to the development of a quality, sustainable service offer. 

• Have sector experience – charity/military. 

• Have the ability to work effectively as part of a dispersed team.

The post holder will work cross functionally. 

Please see below a link to the Job Description for more details. 

The client group for this role are veterans and their families, including those who may be elderly, ill, or disabled. Given the potential needs of the client group and those certain requirements of the role fall within regulated activities, such as advising or guiding vulnerable adults, this position is subject to an enhanced DBS check or country equivalent checks.

Anyone connected with Help for Heroes may be at risk and/or vulnerable/temporarily vulnerable, either by statutory definition or through circumstance. Help for Heroes is committed to safeguarding and ensuring the welfare of vulnerable adults, children, and young people and expects all employees and volunteers to share this commitment.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera. We could not maintain our reputation, the range of our work or our digital presence without the support of our philanthropists, funders, members, business partners and sponsors.

The Development and Advocacy Department (D&A) plays a vital role in this, by securing the Arts Council England grant (currently over £22m) plus raising over £35m revenue annually plus additional for capital, advocating to government and other influencers for our value and role in the community and sector, and in ensuring we deliver on our charitable mission, retain the best artists and crafts people, maintain our beautiful grade I listed building and continue to produce world class performances.

We are now seeking to add to the growing department through the newly created position of Legacy Manager. This role will focus on promoting and administering legacies, working with potential and existing legacy givers and helping to ensure legacies left to the Royal Ballet and Opera are administered sensitively and recorded robustly.

Our ideal candidate will be able to handle sensitive and sometimes difficult conversations in an empathetic and diplomatic manner. They will have excellent communication skills and will be confident operating in a small team with a growing remit. They will be able to demonstrate:

• Experience of working with Legacy giving and administration
• Experience of databases and MS Office (Access, Word and Excel)
• The ability to promote RBO legacy giving and gain knowledge of products and services in a relatively short period of time
• Consistent high level of customer care and responsiveness
• Strong organisational and administrative skills with a logical and methodical approach to work

Possession of or interest in working towards an ILM (Institiute of Legacy Management) qualification will be highly regarded, as will a working knowledge of CRM systems (we use Tessitura) so please do reference this in your application.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Main Purpose: To support the Café and Kitchen Manager in day to day running of the CareTrade’s Café Traineeship Programme at the Southwark Resource Centre, SE17 providing hands on work-based training to autistic jobseekers interested in catering and hospitality careers

This post is based on a full-time salary of £28,000 per annum. Holiday is based on annual leave of 5 weeks plus bank holidays

Reporting to: Café and Kitchen Manager

Line Management responsibility: Café Assistant and between 3 and 4 Trainee Café Assistants (at any one time)

Working with: Southwark Resource Centre Management, Café and Kitchen Manager, Larcom Kitchen Chef, CareTrade Head of Education, TAP Project Coordinator, Administrator and CEO, Café Assistant, Trainee Café Assistants

Place of work: Southwark Resource Centre, Hithard Court, 10 Bradenham Close, SE17 2 QB and CareTrade’s Office, Larcom House, 9 Larcom Street, SE17 1RT

Core Responsibilities:

1. Supervising CareTrade Café throughout the school year (including half terms)

2. To work with the Café and Kitchen Manager to write and prepare training materials for the Trainee Café Assistants

3. Oversee the training of the Trainee Café Assistants (young people with autism) during work placement

4. Monitor the progress of Trainees and write end of placement reports

5. Line Manage the Café Assistant and the Trainee Café Assistants and report to Café and Kitchen Manager

6. To work closely with the Southwark Resource Manager and CareTrade to develop marketing materials and promotions for the Café and Community involvement

7. Responsible for opening and locking up the café and cashing up

8. Prepare coffee and food including: baking cakes, making sandwiches, salads, cooking hot meals.

9. Restock/refill items as necessary and list items that need ordering from suppliers.

10. Check stock in fridge for out of date products and dispose of as necessary.

11. Customer service including taking orders, serving customers and cash handling.

12. Maintain coffee machine including set up, cleaning and refilling with beans.

13. Ensure daily cash up form is filled in and money is in safe.

14. Ensure café is ready for customers on opening.

15. Create a welcoming and professional environment.

16. To help raise awareness of autism amongst customers.

17. To keep the café clean and ensure a high standard of hygiene.

18. To ensure food safety guidelines and laws are adhered to.

19. To ensure a Healthy and Safe working environment for self, staff, trainees and customers.

General Responsibilities:

1. To attend all staff meetings and participate in staff development as required.

2. Promote a positive image of autism, the Project, Southwark Resource Centre, Project partners and CareTrade.

3. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining good relationships with outside agencies and the general public in order to promote the charity and win increased support for its work

4. Co-operate with all CareTrade and Southwark Resource Centre staff in maintaining harmonious inter-personal relationships. Ensure that your conduct within and outside of your work place does not conflict with professional expectations.

5. Ensure an awareness and observation of Fire and Health and Safety Regulations at the work place.

6. Ensure the respect, dignity and rights to privacy of both students and staff as far as possible.

7. Work within all CareTrade and Southwark Resource Centre policies and procedures, in particular Health & Safety, Equal Opportunities, Confidentiality and Data Protection.

8. Carry out any duties as are within the scope, spirit and purpose of the job and the title of the post, as required by your Line Manager.

The job description reflects the present requirements of the post. You will be expected to carry out other activities that are within the scope of the role.

We are committed to safeguarding and promoting the welfare of all young people who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check prior to starting.

Confidentiality: All staff are required to maintain confidentiality for all areas of the CareTrade Charitable Trust, partner organisations, its staff, and its work. The nature of the work entrusts people with confidential information about clients/service users, their families and staff within CareTrade and partner organisations. Any breach of this confidentiality will constitute gross misconduct. 

 

We are committed to safeguarding and promoting the welfare of all young people and adults who use our services and as such expect all staff and volunteers to share this commitment. All staff must provide a current, adequate and relevant DBS Certificate or be willing for CareTrade to process a new enhanced DBS application. All staff must have a satisfactory enhanced DBS check (formerly CRB check) prior to starting.

Applications are sought from all suitably qualified sections of the community.

Job Types: Full-time

Pay: £28,000.00 per year

Work Location: In person

Application deadline: 24/11/2024

Join Age UK Bromley & Greenwich as a Generalist Adviser and Make a Difference in Later Life!

Are you passionate about supporting older people and ready to play a vital role in the community? Age UK Bromley & Greenwich is seeking an enthusiastic, skilled Information & Advice Generalist Adviser to join our team. In this role, you’ll provide essential guidance to older adults and their families, empowering them to make informed decisions about welfare benefits, care options, and legal matters.

As part of our team, you’ll support older adults in navigating sometimes complex systems, helping them live with dignity, confidence, and independence. This role is based in our Bromley office, with occasional travel across Bromley and Greenwich for community outreach.

About the Role:

The Information & Advice Generalist Adviser provides rights-based advice to clients, helping them understand and access services, entitlements, and benefits. Working closely with our team of volunteer advisers, you’ll be a valued source of expertise, conducting benefits checks, assisting with claims, and providing guidance on a range of issues that affect older adults. You’ll also take part in outreach activities, collaborating with partner agencies and representing Age UK Bromley & Greenwich in community events.

Key Responsibilities:

• Provide accurate, accessible advice on welfare benefits, care provision, housing options, legal issues (such as Lasting Power of Attorney), and more.
• Conduct benefits assessments, support claims processes, and advocate for clients in appeals.
• Perform rights-based casework, including helping clients with complaints and making representations as needed.
• Maintain detailed, up-to-date client records in our case management system.
• Collaborate with volunteer advisers, providing training, support, and guidance to ensure consistent service quality.
• Conduct outreach and participate in community events across Bromley and Greenwich to expand our reach.
• Work closely with colleagues and external partners to facilitate client referrals and deliver joined-up support.
• Stay informed of relevant laws, policies, and local services to offer the most current and effective advice.

About You:

We are looking for a compassionate, organised individual who understands the challenges faced by older people and is eager to support them. To succeed in this role, you’ll need experience in a rights-based advice setting, knowledge of issues affecting older adults, and strong communication skills to engage effectively with a wide range of people. Empathy, patience, and a commitment to equality and diversity are essential to provide our clients with the respectful, understanding service they deserve.

Essential Requirements:

• Proven experience in providing rights-based advice, ideally related to welfare and support for older people.
• Excellent administrative and organisational skills, with a methodical approach and attention to detail.
• Strong IT skills, including proficiency with Microsoft Office and experience with client databases.
• Ability to work independently, manage your time effectively, and make sound decisions under pressure.
• Willingness to travel across Bromley and Greenwich as required.
• Commitment to Age UK Bromley & Greenwich’s values of equality, respect, and creativity.

Why Work With Us?

Joining Age UK Bromley & Greenwich means joining a supportive, mission-driven organisation that has been dedicated to the well-being of older adults for over 50 years. We are a close-knit team, where each member’s work is valued, and everyone has the chance to make a positive, tangible impact in our community. As a Generalist Adviser, you’ll be part of a dynamic, client-focused environment that prioritises flexibility, professional development, and meaningful work.

We offer 27 days of annual leave (plus bank holidays), a competitive pension scheme, an employee assistance programme, and the potential for hybrid working arrangements, allowing for work-life balance.

Ready to Make a Difference?

If you’re a compassionate, organised individual with a commitment to supporting older adults, we’d love to hear from you. Apply today to join us in making Bromley and Greenwich a place where everyone can enjoy later life to the fullest.

Apply now to be part of our team transforming later life across Bromley and Greenwich.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

As a charity, we could not maintain our reputation, the range of our work, or our digital presence, without the support of our business partners, sponsors, philanthropists and members. The Development and Advocacy Department is seeking to recruit a Patrons Manager to administer and grow this core membership function and to provide exemplary customer service. This role works within a small but dedicated membership team and is critical to the successful expansion and delivery of the function.

The ideal candidate will be a dynamic individual with good people skills, high attention to detail, and the ability to prioritise tasks. They will remain calm under pressure and be a proactive team player. They will be able to demonstrate:

• Relevant experience working in a membership organisation and/or with high-net-worth individuals
• The drive and strategic approach to deliver on opportunities for growth in revenue and membership in line with programme goals, with structured KPIs and ongoing targets
• Excellent face-to-face and telephone communication skills, including the ability to deal with high level donors in a professional and personable manner
• Understanding of ticketing in a Box Office environment (CRM and particularly Tessitura experience will be highly regarded)
• A clear and concise writing style with developed communication and rapport building skills

A working knowledge of our arts forms is not a pre-requisite but the ability to get up to speed on RBO membership products and services quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Smyth & Co is delighted to be partnering with Art History Link-Up, a widening participation education charity to find a Charity Operations Coordinator. This role will play a vital role in the organization, supporting all Charity operations. This is a great opportunity for an individual to contribute to AHLU's growth and expansion, supporting the development of new partnerships, locations, courses, and communication campaigns. This role will collaborate with the COO, CEO and wider team to support and enhance programmes, partnerships, and other operations.

 The role will be mainly office-based, in Central London, however with some flexibility for hybrid working as appropriate.

 Some key responsibilities:

• Support the CEO and COO in day-to-day operations.
• Oversee efficient practices, adherence to policies, and operational effectiveness.
• Support fundraising initiatives and explore income streams for sustained growth.
• Collaborate with trustees and teams to advance strategic aims and objectives.
• Support events and administrative tasks such as calendaring and correspondence.

What you’ll bring to the team

• Proven success in project coordination and management.
• Adept at working under pressure, and with excellent attention to detail
• Excellent written and verbal communication skills.
• Exceptional organisational and prioritisation abilities.
• Experience in data analysis with a high attention to detail
• Commitment and enthusiasm for our mission.

About Art History Link-Up

Art History Link-Up believe that art history shouldn’t belong to the handful of people who currently have the opportunity to study it, unfortunately currently, fewer than 1% of state schools offer History of Art A level. To address this, AHLU has provided free courses in art history to over 500 students from over 300 schools across the UK. Their alumni are now studying art history at Russell Group universities across the UK, including the Universities of Oxford, Cambridge, and the Courtauld Institute.

Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking two Project Coordinators to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and committed, you will work closely with local partner organisations in the Democratic Republic of Congo to expand community land rights, sustainable livelihoods and forest protection initiatives.

Person specifications

The ideal candidate should possess a minimum of 3 years’ experience in project management within charity or international development settings. You should demonstrate a strong understanding of forest governance and human rights, particularly in Central Africa, and exhibit leadership in project management. Proficiency in both English and French is essential, alongside experience in financial management and a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.

For further details regarding the role and specific qualifications required, please consult the Job Description

We welcome all applicants, and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role. 

Application process

To submit your application, kindly complete the online application form by Monday 25 November 2024, 9AM. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

Interviews with shortlisted candidates will be held on 29 November 2024. Please let us know in your application if you are available to attend an online interview.

Download the Job Description

To work alongside the Donor Development & Legacies Lead (DDLL) to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF. The DD&LL is accountable for the delivery of the full DD&L strategy and has personal responsibility for implementing the mid-value and legacies work programs.

The SDM is responsible for delivering MSF’s supporter development program, overseeing all communications to warm donors (under £10k), focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.

Supervise and motivate the Stewardship Officer to implement and improve MSF’s stewardship program, increasing donor engagement and loyalty from those giving under £10k across multiple channels.

DEPARTMENT: Fundraising

HOURS: Full time, 37. 5 hours per week (Mon – Fri)

LENGTH OF CONTRACT: FTC, 13 months (Maternity cover)

LOCATION: London - Hybrid

SALARY: Salary £45,643.41 per annum

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

As the head of the team, you’ll be responsible for the development,

management and maintenance of IT across all 4 of our offices located across the UK. This includes the data centre, servers, printers, copiers, applications, telecoms, mobile communications, and IT security.

You’ll also be developing and implementing an IT strategy to support our strategic and operational plans. This includes responding to internal audit and the continuing of external accreditation such a Cyber Security Plus.

Furthermore, you’ll also be responsible for planning, managing and overseeing the activities and operations of your team of 8, to ensure continuous IT delivery and support to the charity.

About you

With your strong leadership and management skills, you’ll deliver excellent customer care as the IT team, have a strategic approach to understanding the direction of technology and how this can be used to our advantage.

Ideally, you’ll have worked in a similar role, with experience of managing budgets and projects, including the ability to deliver major IT and infrastructure projects. This includes being able to adapt quickly to new technology and organisational changes.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now Recruitment. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: Wednesday 27 November 2024 at 09:00am

1st stage interview date: Week commencing Monday 9 December 2024 (virtual)

2nd stage interview date: Week commencing Monday 16 December 2024 (face to face)