Customer Support Jobs

Job title: Finance Officer

Contract: Fixed term covering maternity leave commencing Monday 6 January 2025

Salary: £29,120+ generous benefits

Location: Victoria, London – hybrid (working one to three days in the office each week)

Closing date: 12 noon, Monday 9 December

Interviews: w/c 16 December

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people.

The finance officer is a key member of the finance team and will be responsible for providing comprehensive, efficient, and effective support to the team. Reporting to the senior finance officer, the post holder will support month end management accounting, general ledger management and financial operations. The role requires efficient and accurate data processing and analysis skills.

This role is covering for maternity leave, commencing in January 2025.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to HR Team.

Visa sponsorship

You must be eligible to work in the UK to apply for this vacancy. NHS Providers is not able to offer visa sponsorship

NHS Providers is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported and welcomes applications regardless of sex, gender identity, race, age, sexuality, beliefs, or disability. To be successful in this role you will need to be personally committed to being anti-racist and support our broader diversity work across all protected characteristics.

Summary

We are recruiting two Mentoring Project Officers to support the Project Manager in delivering our high-quality 1-year Mentoring Programme that supports young carers aged 14-16 to achieve goals tailored to their needs. Each cohort will be delivered through a combination of 1:1 mentoring and monthly groups with a maximum of 8 mentees and 2 mentors. The programme aims to help the mentees improve their educational attainment, identify routes into further and/or higher education and apprenticeships, increase independence skills, build confidence, access appropriate services, reduce isolation and build resilience. 

We are looking for an individual who is passionate about supporting young carers to reach their full potential. We do not expect you to have direct experience of mentoring nor working with young carers but we do expect you to have empathy, good listening skills and a strong knowledge of the needs and common challenges of young people aged 14-16 with a desire to make a real difference in their lives.

You will be responsible for building and maintaining strong partnerships with community organisations and to generate and maintain steady referrals to the programme. You will be required to assess young carers’ needs and in conjunction with the other Mentoring Project Officer, deliver one-to-one and group support to the mentees, carefully monitoring their progress. Further to this, you will be responsible for responding to safeguarding concerns and maintaining strong professional boundaries.

We welcome and encourage applications from people of all backgrounds, particularly those with a lived experience of having caring responsibilities. If you think you have the skills and experience to be one of our new Mentoring Projects Officers, we would love to hear from you.

The job description as described will be reviewed on a regular basis to respond to any changing needs of the post.

Main duties and responsibilities

Partnerships and Referrals

1. To work with schools, local carer services and community organisations to create and develop referral and access pathways into and out of the mentoring programme and to promote the programme as widely as possible.

2. To ensure partners are kept up to date with information about the mentoring programme and are supported to make referrals on an ongoing basis

3. Provided consent is gained, to report back to the referral organisations to highlight progress that is achieved through the mentoring programme as well as any challenges.

4. To set up and deliver regular school outreach sessions to generate referrals

5. To represent YCDT an any relevant external networking meetings

Young Carer Assessments and Support

1. To carry out thorough assessments of young carers referred to YCDT to understand their support needs in order to provide appropriate mentoring.

2. To explain the Mentoring Programme to young carers who may have never heard of the term ‘mentoring’ before.

3. To build relationships of trust with the young carers so that they can inform you of any problems arising within the mentoring sessions and so that you can effectively track their progress.

4. To provide between 4-6 one-to-one mentoring sessions for each mentee.

5. To deliver 6 x monthly group work sessions for each mentee with an anticipated total of 16 cohorts per annum.

6. At the end of each group work cohort to jointly deliver a celebration activity.

7. To transport young carers to and from each group work session and celebration event.

8. To keep in contact with your mentees throughout their mentoring to ensure they are being supported effectively and are happy with their mentoring sessions.

9. With each mentee, to write a support plan upon completing the programme to identify continued community support.

Monitoring and Evaluation

1. To ensure our Lamplight CRM is up to date and has accurate information, including updating case notes and safeguarding concerns in a timely manner.

2. To ensure you and the other mentor complete session reports after each mentoring session and complete an Outcomes Star at the initial assessment, midway through the mentoring and upon completion.

3. To monitor and evaluate the service, including gathering and uploading data from evaluation forms and surveys.

4. To attend regular supervisory sessions with the Service Manager and produce verbal/written reports on the programme as appropriate.

Other Duties

1. In conjunction with the Service Manager, support the delivery of an annual Young Adult Carer Aspirations Conference.

2. To jointly design and develop the group work sessions and adapt to feedback as needed.

3. To process all expenses, invoices and receipts in line with financial management systems and adhere to budgets in line with funding requirements.

4. To act at all times in compliance with all policies and procedures of YCDT and ensure systems are managed in line with GDPR.

5. To undertake training relevant to the job in order to keep up to date with issues relevant to providing good service for young carers and our partners.

6. To undertake any other appropriate duties relevant to the post.

Further Information

• You must have the right to work in the UK to apply for this job

• You will need to hold a full, clean driving licence and have use of a car

• You must adhere to YCDT’s Equal Opportunities at all times

• Your employment at YCDT is subject to two satisfactory references and an enhanced DBS check

• There is a 3-month probation period for this role

• In your supporting statement, please demonstrate how you meet the person specification of this post and explain why you would like to work for YCDT

Person Specification

Skills and Experience - Essential / Desirable (E or D)

Working with young people

Experience of supporting young people’s education and personal development (E)

Experience of mentoring and/or working in the education system (D)

Communication skills, training and outreach

Strong communication skills including listening skills and empathy (E)

Excellent IT skills, the ability to use spreadsheets, databases and emails effectively (E)

Full driving licence and own transport and willing to travel across the region (E)

Confident speaking to professionals and ability to promote service (E)

Experience delivering group work sessions (D)

Programme Management

Excellent programme management, planning and coordination experience (D)

Experience of monitoring and evaluating programmes effectively (D)

Highly competent in prioritising workloads, with strong organisational skills (E)

Knowledge

Good knowledge of the education system and accessing educational opportunities (D)

Knowledge and understanding of the issues faced by young carers (D)

Knowledge of support organisations and potential referral partners (D)

Good knowledge of safeguarding practices (E)

Personal attributes

Ability to work within a team as well as independently (E)

Committed to YCDT’s mission, vision and values (E)

Sound judgement, able to overcome challenges in a calm and professional manner (E)

Highly motivated with energy and determination to achieve great results (E)

Trustworthy, non-judgmental, caring, proactive, self-motivated and hardworking (E)

What we are looking for:

We are looking for an exceptional Director of Finance and Procurement to develop and lead on our finance, investment and procurement strategy.

You will be an accomplished and experienced Finance professional who will play a key role in supporting our ambitions for transformation, underpinning growth, sustainability and the establishment of innovative practices and an outstanding environment for our staff, learners and the wider community.

The Director will demonstrate a combination of excellent strategic leadership and operational management skills and will be required to lead a multidisciplinary team covering Finance and Procurement. You will be an integral member of the College Management Team.

Nescot is a 60-acre estate in Ewell, Epsom, providing welcoming, safe and inspiring spaces and services to our community. 

If you would like to have an informal discussion regarding this role, please email to schedule a time with Sarah Watson, Chief Operating Officer

Key responsibilities of the role are to:

• To establish a financial strategy and treasury management to underpin the colleges strategic priorities
• To lead and manage an outstanding finance and procurement function, supporting the colleges strategic priorities and ensuring financial compliance.
• To ensure all relevant policies and procedures are in place to ensure they are following regulatory requirements and best practice
• Deliver high levels of customer service and regular internal communications with stakeholders as well as external agencies and partners including the wider community

Benefits:

• A discounted on-site gym, sports hall, fitness class, osteopathy and day nursery
• 5-minute walk from Ewell East Station
• Discounted Starbucks and Modern hair and beauty salon 
• Free online qualifications
• Free parking on-site

Nescot is graded ‘Good’ by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students “enjoy their courses and are motivated to succeed”, and benefit from “highly supportive relationships” with staff. Safeguarding arrangements are “effective” with regular training for staff, and leaders have in place “an effective policy for safer recruitment.” Nescot is the 2024 Surrey Employer of the year.

At Nescot, we’re proud of our inclusive culture and we welcome all applications. This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

Closing date: Sunday 1 December 2024

Interviews will be held Monday 9 December 2024

Wimbledon Guild is a community charity in Merton offering practical help and support so that people never have to face life’s challenges alone. Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here. We help and support more than 3,000 people across our borough every year through a range of innovative services that we continue to develop in response to changing needs.

At Wimbledon Guild, our team of over 200 volunteers makes a real difference, supporting and connecting with people of all ages, backgrounds, and experiences across Merton. Their support is truly invaluable, and we’re looking for a Volunteer Programme Manager (Maternity Cover) to help us continue creating an inclusive and forward-thinking volunteering culture.

In this role, the Volunteer Programme Manager will collaborate with six internal departments as well as our Marketing and Communications team to champion best practices in volunteer management. The role involves overseeing recruitment, training, supporting, and supervising our incredible volunteers, ensuring they feel empowered and valued every step of the way.

Entry Level Wildlife Fundraiser

No experience necessary!

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?

If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

The team are always seeking passionate, high-quality fundraisers to join them in various locations across the UK. If your location isn't listed in the current vacancies, apply to register your interest by applying to this advert.

The organisation regularly assess the team and will review your application for potential opportunities in your area. Your details will also be added to the talent pool, and someone will contact you when a relevant role becomes available.

Position: Wildlife Fundraiser Various Locations

Ref: NOV20249377

Location: UK Wide

Salary: £24,890.00 - £26,720.00 per annum

Contract: Permanent

Closing Date: Wed, 18th Dec 2024

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members. 

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

About You

What we need from you:

· A passion for conservation (no prior knowledge required);

· Resilience

· Ability to work to targets;

· A driver's licence valid for use in the UK;

· Happy to work 3 out of 4 weekends;

· Happy to travel (on average) an hour away from home each day;

· Willingness to work outdoors and independently;

· Fundraising/Sales and Customer Service experience (desirable).

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.

We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor on the application page.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP

Entry Level Wildlife Fundraiser

No experience necessary!

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?

If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 15 mile radius of the advertised location, unless you are in the process of relocating.

Position: Wildlife Fundraiser Fareham

Ref: NOV20247218

Location: Fareham

Salary: £24,890.00 - £26,720.00 per annum

Contract: Permanent

Closing Date: Sun, 1st Dec 2024

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members. 

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

About You

What we need from you:

· A passion for conservation (no prior knowledge required);

· Resilience

· Ability to work to targets;

· A driver's licence valid for use in the UK;

· Happy to work 3 out of 4 weekends;

· Happy to travel (on average) an hour away from home each day;

· Willingness to work outdoors and independently;

· Fundraising/Sales and Customer Service experience (desirable).

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.

We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor on the application page.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP

Entry Level Wildlife Fundraiser

No experience necessary!

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?

If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 15 mile radius of the advertised location, unless you are in the process of relocating.

Position: Wildlife Fundraiser - New Forest

Ref: NOV20247217

Location: New Forest

Salary: £24,890.00 - £26,720.00 per annum

Contract: Permanent

Closing Date: Sun, 1st Dec 2024

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members. 

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

About You

What we need from you:

· A passion for conservation (no prior knowledge required);

· Resilience

· Ability to work to targets;

· A driver's licence valid for use in the UK;

· Happy to work 3 out of 4 weekends;

· Happy to travel (on average) an hour away from home each day;

· Willingness to work outdoors and independently;

· Fundraising/Sales and Customer Service experience (desirable).

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.

We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor on the application page.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

The Role

• Coordinate the efficient day to day management of the organisation’s rental income, for approximately 250 tenants/units. 
• Manage the rent arrears recovery procedure to ensure rent is collected as per Causeway’s rent collection policy.
• Contact tenants to agree repayment plans and advise on income maximisation.

Come join us at this exciting time and help us bring our new and ambitious fundraising aims to life, delivering first class fundraising events organisation and stewardship!

Helen & Douglas House provides outstanding palliative care to children and their families throughout Oxfordshire and the surrounding counties. The Fundraising Team needs to raise around £4 million from the public every year to ensure that these vital services can continue. You can play a pivotal role in making this happen!

About the Role:

This is an exciting and varied role, integral to the output of the whole Community, Events & Corporate Team. You will be responsible for managing our portfolio of challenge events, alongside the Community & Events Stewardship Manager, as well as supporting individuals with their own places in events or undertaking their own challenges. You will be responsible for the recruitment and stewardship of event participants, as well as the organisation of on the day support at events, working closely with our Marketing and Data colleagues. This role is crucial in enabling continued and sustainable growth in events fundraising at Helen & Douglas House.

About You:

The position requires someone with a positive attitude who is friendly and resilient. You will be proactive and able to balance a busy workload with conflicting priorities. You will also demonstrate a commitment to continuous improvement and learning. Experience in a similar role is preferred, ideally within events or community fundraising or supporter care.

Essential skills for the role:

• Events fundraising experience, ideally third party/mass participation or other relevant fundraising experience such as community fundraising or supporter care.
• Ability to build and develop positive relationships with internal and external stakeholders.
• Experience delivering exceptional supporter stewardship.
• Ability to deliver presentations to supporters, and to draft written documents including supporter letters and emails, briefs, and reports.
• Excellent ability to plan and manage a variety of projects to tight and conflicting deadlines.
• Ability to work within a team and be comfortable using initiative and working independently.
• Experience of using a CRM database.
• Have a creative, resilient, ‘can-do’ attitude.
• Excellent attention to detail with strong numeracy skills and IT skills including Microsoft Office.
• Commitment to continuous improvement and learning.
• Access to own transport.

We do extraordinary work here at Helen & Douglas House.  If you would love to be part of that and can share that passion with others, then we would love to hear from you.

This role is a hybrid full-time role with 2 day per week spent working in our office in Cowley, Oxford. Interviews will be held on Thursday 12 December 2024 at Helen & Douglas House.

Helen & Douglas House offer the following benefits:

- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.

- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.

- Life assurance x4 your annual salary.

- We are a direction agency for the NHS Pension Scheme.

- Group Personal Pension scheme with 7% employer contribution.

- Eye care voucher scheme.

- Cycle to work scheme.

- Octopus electric vehicle leasing scheme.

- Occupational sick pay and maternity pay.

- Enhanced maternity leave and shared paternity leave.

- A flexible working environment.

- Investment in your Continuous Professional Development.

- Employee Assistance Programme.

- Recommend a friend scheme.

- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

Remote, in the UK (must be available to travel to London team meet-ups once a month)

Who we are

Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.

Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky news, The Times, the Guardian, New York Times and many more.

Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.

We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected, and are no longer exploited for human consumption.

About the Role

Animal Equality is seeking an organised individual, with a keen eye for detail and an ability to multitask efficiently. A supportive, approachable person, with a ‘can-do’ attitude, the successful candidate will be responsible for ensuring the smooth-running of our day-to-day activities.

Expected to assist Animal Equality’s supporters, volunteers, donors, Executive Director and team in the UK, the appointee will be required to handle enquiries, inventory, CRM platforms and more. Completing all tasks to a high standard, the Administrative Officer will be professional, flexible and able to provide the highest standards of stakeholder service.

Salary and Benefits

Salary band £24,000-£26,000, depending on experience. This is a remote working opportunity (UK-based candidates only). The candidate will be expected to attend mandatory monthly team meet-ups one day per month, at their own expense.

• Holiday entitlement equal to 33 days per year (including standard public holidays).
• Personalised Employee Assistance Program (EAP): an Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The program offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
• Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
• Able Futures Support: The service is a nine month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
• Yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
• A free vegan lunch every month at the Animal Equality monthly meetups.

Apply now

For more information and to apply, please visit our website.

Closing date: 5pm GMT on 17th January 2025.

The interview process comprises a multiple-stage interview and Skills Test. The appointment process will run throughout February, with Animal Equality UK making an offer to the successful candidate that same month.

The award-winning ISM is the dynamic, change making professional body representing musicians. With a current membership of over 11,000, the ISM is known for its legal support to its members covering a range of issues from intellectual property and employment disputes to contracts. We are also known for our campaigning work on issues from equality to Brexit and AI which can cross over into legal services.

The ISM is now looking for a Head of Legal Services to manage a critical part of how we support our members: namely our legal services. You will be managing our brilliant in-house team of lawyers as well as our external associated suppliers. We do not handle litigation as any disputes which proceed to this stage are handled by our legal insurance providers. You will also advise the ISM on business-related legal issues, ensure policies and procedures are kept up to date and work closely with the External Affairs team particularly on areas which have a legal element such as AI.

The provision of legal advice to our members is a core part of what the ISM offers and it is vital that we deliver gold standard legal services, responding to the needs of our professional musician membership. You will be an excellent but practical lawyer able to manage a great team as well as suppliers and contractors. You will be proactive with strong problem-solving skills, great drafting and oral skills, keen attention to detail and good emotional intelligence.

You will be joining a professional staff team who are based in Bayswater, London. The role is four days per week of which at least two will be in the office.

For a full job description for this role please visit the ISM website.

To apply please send a CV and covering letter saying why you are right the person for the job.

Closing date is Wednesday 11th December at 9.30am. Interviews will take place face- to-face and applications generated by AI will not be considered.

Job Purpose

We are at a critical point in the development of our organisation as we build a new strategy and start a period of transformation. This executive director role will lead this change by creating the right environment to drive strategic, technological and cultural transformation at NCVO, so we deliver innovative services and long-term systemic positive impact to our members and the wider voluntary sector over the next decade.

Dimensions

This role will join the executive team, reporting to the CEO and the board of trustees. They will create a new directorate – the transformation unit – which will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities. This will include significant investment, and they will be responsible for a large budget. The strategic decisions they recommend, will impact our resilience and sustainability as an organisation, as well as ensuring we service our membership of over 17,000 organisations. They will support with driving income, looking for commercial opportunities, particularly with how we use our data. Embedded in all of this will be ensuring we have robust and rigorous organisational design, so everything from our systems and data collection to our policies and processes, meet the needs of our diverse workforce, partners and customers, and adhere to the highest levels of compliance.

Essential Knowledge and Skills Required

• Knowledge of the foundations needed for organisational transformation to increase efficiency, productivity, cohesion and success.
• Deep understanding of two or more of the following disciplines: technological transformation, use of AI in delivering services, using data and insight to drive business development, cultural transformation, strategic development, organisational design.

Skills

• Highly developed negotiation and influencing skills, with a collaborative style, and ability to build effective working relationships and have challenging conversations.
• Effective change management skills, using motivational and inspiring leadership.
• Outstanding listener and communicator, comfortable with a wide range of audiences and media types.
• Significant and proven leadership skills in a complex, customer focused organisation.
• Excellent strategic thinking and planning skills.
• Innovative and creative approach to problem solving.

Experience

• Proven track record of successfully leading and managing transformation in a complex organisation with multiple stakeholders.
• Highly honed leadership experience as part of an executive/leadership team and working successfully with non-executive boards or shareholders.
• Significant experience of working collaboratively with internal and external stakeholders and across sectors.
• Experience in building a team and supporting, developing and coaching people.
• Active commitment to equity, diversity and inclusion.

NCVO is fully committed to equity, diversity and inclusion. We want this to be reflected in the diversity of the people who work for us. We welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

Closing date:  11:59pm Sunday 1st December 2024

Housekeeping Supervisor

We are seeking a part-time weekend Accommodation and Venue Supervisor to join the busy Housekeeping team based in the Cathedral quarter. 

Position: Accommodation and Venue Supervisor

Location: Chichester

Hours: Part time – 21 hours per week which includes working 14 hours on Saturday and Sunday each weekend plus an additional 7 hours during the week [Mondays to Fridays] depending on business needs.

Salary: £14,742 per annum [£24,570 FTE]

Contract: Permanent

NB there is the opportunity for paid overtime as a housekeeper Monday – Friday at the rate of £12.00 per hour.  There is also the opportunity for additional remuneration for out of hours phone cover and any callouts to site that are required.

Benefits: Pension contribution, pro rata of 34 days’ leave including bank holidays, Employee Assistance Programme, free onsite parking, and flexible working opportunities

Closing Date: 16 December 2024

Interview date: 19 December 2024 in Chichester

The Role

The role is varied and will include responsibility for ensuring commercial venues are maintained and presented to a high standard, that the team provide a warm welcome and an excellent standard of customer service to all visitors. You are also responsible for supporting, encouraging and inspiring a happy Weekend Housekeeping Team.

About You

You must have experience of working in the hospitality industry either in hotels, pubs or bed & breakfasts and ideally experience of running events.

You will have excellent interpersonal skills, be able to juggle often conflicting priorities and have an amazing can do attitude.  You will be a proficient Microsoft User and you will feel comfortable managing a small staff team and ideally have some experience of people management.

About the Organisation

The Cathedral is a living, working place of worship that has been at the centre of life in Chichester for over nine centuries. It is the Mother Church of the Diocese, which covers East and West Sussex and it is also a visitor attraction, a venue for music and the arts and an all-round hub for the community welcoming over 350,000 visitors each year.  Staff do not have to be Christian, but you should understand the Christian mission. 

You may also have experience in areas such as Hospitality, Conferencing, Pub, Restaurant, Bed and Breakfast, Housing Keeping, Hospitality Supervisor, Conferencing Supervisor, Pub Supervisor, Restaurant Supervisor, Bed and Breakfast Supervisor, Housing Keeping Supervisor, Hospitality Team Leader, Conferencing Team Leader, Pub Team Leader, Restaurant Team Leader, Bed and Breakfast Team Leader, Housing Keeping Team Leader, Bar. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.