Customer services manager jobs

HR Officer

Location: Remote (Occasional travel to one of the offices in Southampton, Welwyn Garden City, Glasgow, Plymouth, Manchester and Birmingham)

Salary: Up to £150 per day depending on skills and experience

Hours: Part time (22.5 hours per week)

EDT is an educational charity established over 40 years ago and we are going through an exciting period of transformation. We are looking for a motivated and creative person to join our dynamic team and work with our partners and volunteers to create and deliver our projects and experiences to young people interested in STEM and future (META) skills.

Our vision is to create a society which empowers young people, regardless of their backgrounds, to be excited by STEM opportunities and to be inspired about their potential developing the next generation of the UK workforce.

Our mission is to inspire young people, ensuring they have the opportunity and confidence to reach their full potential, enabling them to contribute to their communities and improve their social mobility. We do this by connecting them with industry and inspiring STEM role models, exploring pathways from education to employment, developing a broad range of skills to improve their work readiness and celebrate their achievements through Industrial Cadets Awards at each milestone.

EDT is committed to encouraging equality and diversity among our workforce, Trustees, and the programmes that we run. The aim is for our workforce, governing structures and the programmes that we run, to be truly representative of all sections of society, and for each EDT Employee, Volunteer and Participant to feel respected and able to give their best.

The Role

The HR Administrator will provide essential administrative and coordination support across the charity, ensuring that HR processes run smoothly and efficiently. As a small operational team with limited capacity, we are seeking additional support to ease the administrative workload currently carried by managers and the Finance & HR Manager. The postholder will help ensure staff are onboarded and supported consistently, that key HR tasks are completed on time, and that accurate records and documentation are maintained. This role focuses on strong organisation, attention to detail, and customer service rather than HR expertise, with access to external HR advice available when needed.

Key Responsibilities

Recruitment & Interview Administration

• Post job adverts and support recruitment administration, including scheduling interviews and coordinating candidate communications.
• Assist hiring managers with preparing interview materials and ensuring recruitment documents are filed appropriately.
• Carry out pre-employment compliance checks such as right-to-work verification.

Onboarding & Offboarding

• Prepare and issue contracts of employment and set up new starters in the HR portal.
• Calculate and communicate holiday entitlement for new starters.
• Support new employees during onboarding by responding to routine queries and ensuring required information is collected.
• Manage DBS/PVG applications and renewals, ensuring certificates are returned and recorded. Track references
• Support the offboarding process: acknowledge resignations, confirm holiday balances, and ensure all documentation is completed.

HR Administration & Employee Lifecycle Support

• Process changes to staff records including hours changes, contract updates, promotions, or flexible working arrangements.
• Maintain accurate and up-to-date employee information in the HR portal, including absence recording.
• Respond to day-to-day HR queries from staff and managers, signposting to the Finance & HR Manager or external HR support when needed.
• Update HR templates, documents, and policies on the HR portal.
• Monitor and track probation reviews and send reminders to managers.

Compliance, Training & HR Systems

• Track and record completion of mandatory training (e.g. safeguarding, GDPR, health & safety).
• Ensure digital and paper records comply with GDPR and safeguarding requirements.
• Assist with the implementation and ongoing administration of a new HR system or portal. Support the annual review of HR policies by updating documentation and coordinating communication

Skills and Qualifications

• Experience in an administrative or coordination role, preferably within a busy office or operational environment.
• Exposure to HR processes (such as onboarding, record-keeping, or recruitment admin) OR a willingness to learn and develop HR process knowledge.
• Good understanding of the basic steps involved in HR administration (e.g., issuing contracts, updating records, tracking absence).
• Strong organisational skills with the ability to manage multiple tasks, prioritise effectively, and maintain attention to detail.
• Confident in using digital systems and maintaining accurate records; experience with HR systems is helpful but not essential.
• Clear and professional communication skills, both written and verbal.
• Ability to handle confidential information appropriately.
• Proactive, reliable, and able to work independently within a supportive team structure. Competent user of Microsoft Office/365 (Word, Excel, Outlook, Teams).

Desirable

• Experience providing administrative support in a charity, education, or small-team environment.
• Familiarity with safeguarding, mandatory training requirements, or DBS/PVG processes. Experience supporting organisational processes or system implementation.

To Apply

 If you feel you are a suitable candidate and would like to work for EDT, please do not hesitate to apply.

Please note: Although this advert is scheduled to run for a month, interviews will take place on a rolling basis and the vacancy may close early.

Are you an Events Co-ordinator looking to take the next step in your career? Would you like to join a respected global professional organisation where your ideas matter, your development is supported, and your work has a genuine impact across an international community?
This is an exciting opportunity for an Events Co-ordinator to join a highly skilled eight-person events team delivering high-quality events around the world.
 
 Why this Events Co-ordinator role stands out

• Hybrid working with modern offices near Victoria & St James’s Park. 2 days a week in the office.
• Generous annual leave (5–6 weeks bank holidays)
• Private medical insurance, pension up to 7.5%, life assurance & income protection
• Strong wellbeing support, social events, and a positive, friendly team culture
• Excellent career development, training, and support for professional memberships

 
About the organisation
You’ll be joining a respected global membership body dedicated to helping families plan their futures. The organisation delivers up to 30 high-profile events each year, from webinars to international conferences, providing thought leadership and driving engagement across the sector.
As an Events Co-ordinator, you’ll play a key role in ensuring these events run smoothly, professionally, and to a consistently high standard.
What you’ll be doing as Events Co-ordinator
You will:

• Deliver the annual portfolio of virtual events and support in-person events
• Create event plans, timelines and schedules, coordinating across departments
• Build and manage events on the Cvent registration platform
• Host and coordinate virtual events on Zoom
• Work closely with colleagues, speakers, suppliers and sponsors
• Provide high-quality customer service to members and delegates

 
What you’ll bring
To succeed as an Events Co-ordinator, you’ll need:

• Proven experience in a similar events role
• Experience delivering virtual events
• Strong systems experience (Cvent or similar essential)
• Proficiency in Microsoft Office and experience using Zoom/webinar tools
• Excellent organisation, communication and relationship-building skills

 
Inclusion matters
The organisation is committed to fairness, equity and inclusion. You will be welcomed, supported and valued for who you are, and encouraged to bring your full self to work. People from all backgrounds and identities are invited to apply.
If you require adjustments during the recruitment process, support will be provided.
 

1. How do you demonstrate strong planning, organisation and project management skills in an events role?
2. Describe your experience using Cvent or other event management software.
3. Confirm your skills with MS Office and webinar platforms such as Zoom.
4. How do you build strong working relationships and deliver excellent customer service?

The deadline for applications is Friday 2nd January 2026. Early applications are strongly encouraged.
 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role

In this exciting role, you’ll lead the charge in identifying and securing new corporate partnerships across a diverse range of industries. You’ll focus on spotting opportunities, building strong relationships, and opening doors to collaborations that deliver real impact for our cause.

You’ll be part of a team that turns strategy into action – researching prospects, crafting tailored proposals, and negotiating with key stakeholders to bring partnerships to life. You’ll also support high-profile events and initiatives that strengthen our corporate network and showcase the value of working with us.

If you’re a confident communicator with strong writing skills, highly organised, and thrive on managing multiple priorities, this is your chance to make a real difference while growing your career in the charity sector.

What we’re looking for

• Creative and innovative approach to developing new partnership
• Experience with relationship management and partnership development
• Strong organisational skills with the ability to manage multiple projects simultaneously.
• Ability to work quickly, accurately and independently, using initiative.
• Negotiating and influencing skills
• Skilled at building collaborative relationships internally and externally.
• Fast learner with strong prioritisation and evaluation skills.

What we offer

• Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
• Flexible working around our core hours of 10am to 4pm
• 25 days annual leave rising with length of service
• Closure at Christmas (additional 3 days)
• Training, support and development opportunities
• Access to discount scheme 
• Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes

This new position will work as part of a partnership delivery hub with other local service provides, the postholder will provide person centred 1-2-1 support to carers of individuals living with mental health challenges and/or addictions

Carer’s Wellbeing Navigator
Post no: 649
Salary: £24,720.00
Contract: Permanent
Hours: 37.0 hours per week, Monday to Friday 
Office base: This role is based at our HQ in Flitwick 

About Us

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

About the Role and the Service

This is an exciting opportunity to join us at the heart of a brand new service in Milton Keynes as a Carers Wellbeing Navigator — a role for someone who’s passionate about empowering unpaid carers and shaping real change.

You’ll be part of a collaborative, multi-agency ‘hub’ approach, working in partnership with expert local service providers, offering a “no wrong door” for unpaid carers in Milton Keynes who are seeking support.

In this dynamic position, you’ll provide personalised, specialist support to carers of people living with mental health challenges and/or addictions.

Whether meeting carers in person or over the phone you will explore their needs, co-create support plans, and guide them towards the right information, resources, and services.

Beyond direct support, you’ll also help to raise the profile of unpaid carers across the city, getting involved in community celebrations, awareness campaigns, and events like National Carers Week, ensuring carers’ voices are heard and valued.

This is a role for someone who thrives on autonomy, connection, and wants to create lasting change. Your ideas and initiative will help shape an evolving service and build strong community partnerships. If you're motivated, compassionate and committed to giving carers accessible and genuinely impactful support, this is your opportunity to make a real difference.

Key Responsibilities

• Deliver a service and ensure outcomes which supports unpaid carers who are caring for someone experiencing difficulties with their mental health and/or additions, in line with the service delivery model, contractual requirements and Key Performance Indicators (KPI’s).
• Promote and raise awareness of this service across Milton Keynes including building relationships with referral organisations, VSCE and statutory services and the wider community.
• Build effective collaborative relationships with other hub partners and attend partner meetings when required.
• Support with effective referral routes in to and out of the service which break down any access barriers.
• Contribute to the development and review of service delivery.
• Effectively manage and process referrals into the service and prioritise a caseload of unpaid carers that ensures timely and effective support in line with the service delivery model.
• Carry out an initial assessment of individual support needs, priorities and risk, in line with the Access to Service procedure and processes.
• Enable individuals to explore the situation that is affecting their mental health and wellbeing and work with them to co-produce a personalised support plan to help address their immediate needs.
• Offer focused support with the aim of building knowledge, skills, confidence, independence and resilience.
• Signpost, and support to access, other relevant organisations and the wider community offer to address wider issues affecting their mental health.
• Share personalised information and advice about each unique circumstance and provide resources to support the carers mental health and wellbeing.
• Develop and facilitate peer support groups for unpaid carers who are caring for someone experiencing difficulties with their mental health and/or additions
• Carry out health and safety responsibilities as directed by Managers in line with Mind BLMK’s H&S policies, procedures, and guidance (risk assessments, reviews, reporting, safeguarding, incidents/accidents, premises).

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Friday 19th December 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Family Support Worker

£24,000 pa + Company Car and benefits (including 25 days annual leave, reward scheme and pension)

South West Team - Bristol and surrounding areas

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized organisation and Top 20 Charity is looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our South West Care Team.

Reporting to the Family Support Manager of the South West Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact.

Location:

This post will cover the South West of England, with this position focusing on Bristol and the surrounding area.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care.

· A warm, inclusive approach to achieving goals quickly and correctly.

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines.

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

We also have a fantastic learning and development programme - the Anne Harris skills development programme - in which we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation.

Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

To apply please visit our website via the link.Please disclose on your application form if you have used AI for any part of your job application.

Interview dates: Interview Dates to be confirmed.

Interviews will take place at our South West Care Team office with the dates to be confirmed. We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

RNID Near You Coordinator Leicester City
Remote working in or near Leicester City
£25,708 pa plus excellent benefits
35 hours per week
Maternity Cover - Fixed, ending 31st December 2026

As a Coordinator for our RNID Near You community service in Leicester City, you will focus and lead on developing and delivering our community service across the area through drop-ins offering:

• practical hearing aid support
• information on hearing loss and tinnitus
• hearing checks

You will be responsible for co-ordinating up to 15 drop-in sessions and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across Leicester City.  You will have responsibility for the set up and running of these sessions and have good local knowledge of the area and seek new opportunities for delivery of the RNID Near You services.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to all venues where we will provide drop-in sessions in community and care settings.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and people we support. You have experience managing people or volunteers and events, your own workload and are able to work evenings/ weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

We are RNID: Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. Our charity has been through a complete transformation, while building on the best of our past. We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 18 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated.Our values are at the heart of what we do.

We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 21 December 2025.
Interviews: w/c 5 January 2026.

A place to create moments that matter
 
Location: Woodston Walk, Nottingham with flexibility to cover other schemes as required. 100% onsite.
Salary: £29,580 per annum, pro rata
Permanent, part time, 16 hours per week, can be worked over 4 or 5 days between 9am to 5pm, Monday - Friday.
 
Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.
 
It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.
 
For a career that means more and makes a meaningful impact on society, this is the place to be.
 
The role
 
At a time when safe, affordable housing is more vital than ever, your work can truly change lives. Join a team that believes everyone deserves a place to call home - and is committed to making that a reality.
 
As a Specialist Housing Partner (Independent Living Housing Officer), you’ll be at the heart of our Independent Living schemes, helping residents maintain their independence and feel part of a thriving community. From welcoming new tenants and supporting them through life’s changes, to resolving challenges with empathy and professionalism, you’ll be a trusted presence and a force for good.
 
What You’ll Do:
 
• Be a visible, supportive presence in our schemes, building strong relationships with residents.
• Work closely with lettings teams to ensure smooth move-ins and positive first impressions.
• Encourage community engagement and help residents live independently for as long as possible.
• Tackle issues like rent arrears, anti-social behaviour, and tenancy management with confidence and care.
• Collaborate with internal teams and external partners to deliver joined-up support.
 
Why This Role Matters:
 
You won’t just be managing housing - you’ll be creating safe, supportive environments where people can thrive. Every day, you’ll make a meaningful impact in someone’s life.
 
About you
 
• Experience delivering housing management services within a specialist or generic housing context.
• CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards) or qualified through experience
• Strong understanding of anti-social behaviour management and rental income collection processes.
• Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
• Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.
• Knowledge of safeguarding practices within a housing context.
• Regular business travel will be necessary to other Accent sites and off-site meetings as required
 
Successful candidates will under go a DBS check.
 
A place to build a future
 
We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) - an extra day’s leave to celebrate your birthday and the option to purchase more - a cash health plan, access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.
 
And because we believe in supporting you now and in the future, this is a place to plan for your future - with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.
 
We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.
 
Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.
 
Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.
 
If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.  
 
Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.
 
You may have experience of the following: Specialist Housing Partner, Independent Living Housing Officer, Housing Officer, Supported Housing Officer, Independent Living Coordinator, Scheme Manager, Housing Support Officer, Tenancy Support Officer, Tenancy Management Officer, Sheltered Housing Officer, etc.

REF-225 239

As our Union Operations & Admin Co-ordinator, you’ll be the friendly face and steady heartbeat of JMSU. From welcoming students at reception to helping them find the support they need, you’ll make every interaction feel positive, accessible, and engaging.

Behind the scenes, you’ll keep our operations running smoothly - supporting day-to-day processes, ensuring our spaces remain welcoming, accessible and safe and, guiding our brilliant team of part-time student staff. With a focus on excellence, you’ll recruit, develop, and support them, empowering our students to grow in confidence, build new skills, and deliver exceptional service across JMSU in a positive, inclusive environment.

You’ll bring strong administrative experience, excellenaddt organisation, and a keen eye for compliance. If you’re proactive, people-focused, and energised by the buzz of a student-led environment, this is your opportunity to make a real impact at the heart of JMSU.

To find out more about this role, working for JMSU and to apply, please visit the 'work for us' section of our website.

Interviews will be held on either 28th or 29th January 2025

About JMSU

It’s our job is to make sure students get the most out of their University experience.  We put our students at the heart of everything we do – whether it’s empowering the student voice, planning events, helping to develop campaigns, providing them with opportunities to make friends and learn something new, and everything in between.

I IIf you’re on the lookout for a role in a friendly, hard-working environment which offers bucketloads of autonomy, support and fun, we want to hear from you. 

Taking Action on Inclusion  

At JMSU, we are dedicated to building a diverse and inclusive workplace. We're proud to be a welcoming, friendly and inclusive team and want all our people to feel safe and confident to be themselves and feel they belong.  

We are also not scared to admit this is a work in progress! We know the importance that students see themselves reflected by our staff team and we welcome applications from all backgrounds.  We particularly encourage applications from Ethnically Diverse candidates who are under-represented within our core staff team and operate a Guaranteed Interview where the minimum essential criteria are met.

You can read more about this and our commitment to Equality Diversity and Inclusion on the 'work for us' section of our website.

Don’t meet every single requirement? 

If you are excited about this but there are criteria you don’t match exactly, please don’t be put off applying. It may not be a deal breaker - just make sure you get across why you think you're right for it and how the gaps may be approached. Even if not right for this role, you might be perfect for another.

We have some great staff benefits 

• Location, Location, Location: We’re right in the centre of Liverpool and surrounded by everything the City has to offer
• Commuting made easy: Our main office is a few minutes walk from both Lime Street and Liverpool Central train stations
• Office goals: Our modern, open-plan office offers good space, staff chat and city views

• Hybrid Working: Enjoy the best of both worlds - mix up your working week between the office and your home space
• Annual leave aplenty: Make the most of 32 days of annual leave (plus public holidays) and enjoy regular time off
• ‘Tis the season to be off work: We’re closed for Winter break, so you can take a rest or enjoy some seasonal activities
• Flexibility: We offer a range of flexible working options for when life gets in the way of working 9-5, Monday to Friday, and are happy to consider any specific needs
• Every day is a school day: There’s plenty of learning and development opportunities to explore and help you grow, and we have access to all LJMU staff development
• Carer perks: We offer enhanced parental leave and pay options, including grandparents leave, shared parental leave, adoption leave, maternity and paternity leave, paid emergency time off for carers and paid Carer’s Leave
• Paid Volunteer Leave: Support your cause with 3 days of paid leave for volunteering
• Get active for less: All staff can make the most of reduced LJMU gym membership, which includes classes too
• Discounts aren’t just for students: Save extra pennies with access to student discount schemes including Student Beans, Unidaysand others
• Wellbeing covered: We offer an Employee Assistance Programme, a Voluntary Healthcare Scheme, Individual wellbeing plans and a day one sick pay scheme to help take the extra stress out your life
• Nest Pension Scheme: We will contribute 6%
• Cycle to Work Scheme; good for sustainability, your pocket and your healthy lifestyle goals!

Corporate New Business Lead

Up to £34,000 per annum + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey

(Flexible working options available, part-time considered)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint an experienced fundraiser to help build income from corporate fundraising with an emphasis on securing long term and strategic partnerships.

Reporting to the Corporate and Community Fundraising Manager, you will be responsible for proactively generating significant income from five and six figure corporate partnerships by managing the new business pipeline, identifying new opportunities, building relationships and networking with key stakeholders and producing compelling applications and creative partnership proposals.

This is an excellent opportunity to build on previous experience and develop your skills in business development. Previous experience of securing high value, strategic partnerships in the third sector would be beneficial. The team has a proven track record in winning prestigious corporate partnerships which include: Macfarlanes LLP, Invesco, Knight Frank, Deutsche Bank, Nomura and high street names such as Kurt Geiger. Responsible for a third of the charity’s income the team are driven, highly motivated & results orientated.

Location: Leatherhead, Surrey, flexible working options available and part-time will be considered for the right candidate.

What we’re looking for:

• A friendly, enthusiastic and experienced corporate fundraiser who achieves results through people – you are socially focused and resilient, enjoy networking and are able to quickly connect with others and build effective working relationships.
• A motivating, empathetic and persuasive communicator – you are an experienced bid writer and a confident public speaker with experience of presenting to panels or addressing large audiences
• Knowledge of different corporate fundraising initiatives, including charity of the year, cause related marketing and strategic partnerships – you understand the components of a mutually beneficial and multi-faceted partnership, and have proven experience of prospect management and winning new business.
• You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
• Confident use of MSOffice and experience of using a database – you have strong attention to detail, won’t miss a deadline and record accurate data using CRM systems.

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu
• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please email your CV & covering letter to us via the link.

Please disclose on your application form if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead with the dates to be confirmed.

We will only contact those applicants who have been successful.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

What you’ll do

- Delivery (Local)

• Lead inspiring, safe, hands-on farm visits for children across Leicestershire.
• Build and maintain positive relationships with local farmers and schools.
• Tailor experiences that spark curiosity and help children connect with food, farming, and the natural world.

- Programme Support (National)

• Support the smooth running of the national Farm Discovery programme.
• Manage data, budgets, and reports to ensure high-quality, consistent delivery.
• Help refine systems, support meetings and recruitment, and contribute to programme monitoring and development.

About you

You’ll be a confident educator and communicator who:

• Loves engaging children through outdoor and food-based learning.
• Is highly organised, detail-driven, and comfortable managing programme information.
• Builds strong relationships with teachers, farmers, and colleagues.
• Is proactive, solution-focused, and committed to inclusion and safety.

About The Country Trust

For over 40 years, The Country Trust has helped tens of thousands of children experience the countryside first-hand. As part of our warm, supportive national team, you’ll play a key role in shaping transformative learning, both in Leicestershire and across England and North Wales.

Deadline: Midnight, Sunday 4th January.

Fundraising Assistant Location: North Chailey, BN8 4EF (Hybrid working available after induction)  Salary: £25,298 per annum Hours: Full time, 37 hours - must be available to work Fridays and occasionally evenings or weekends for events The Role As their new Fundraising Assistant, you’ll be at the heart of their Fundraising Team — the friendly first point of contact for supporters, donors, and partners. This is a fantastic opportunity to build your skills in fundraising, supporter care, and charity communications while making a genuine difference every day.  You’ll be part of a passionate, supportive team that values creativity, collaboration, and curiosity. No two days are the same — one moment you’ll be welcoming a visitor or thanking a donor, and the next you’ll be helping prepare for one of their brilliant community events.  What You’ll Do   In this varied and rewarding role, you will: Be the first point of contact for fundraising enquiries — from donors and event participants to community groups and corporate partners  Support fundraising campaigns and events, helping inspire and steward their amazing supporters  Maintain accurate supporter records and help process donations, thank-you's, and communications  Assist with prospect research and event administration  Create engaging copy for posters, newsletters, and supporter communications  Ensure supporters, volunteers, and visitors always have a positive experience them You’ll also have opportunities to attend events, build relationships, and grow your knowledge of charity fundraising.   What They’re Looking For   They’re looking for someone who is:  Friendly, professional, and confident communicating with people at all levels  Organised, detail-oriented, and able to manage multiple priorities  A strong team player with a proactive, can-do attitude  Comfortable using Microsoft Office and databases (experience with CRM systems is a plus)  Keen to learn and grow within a supportive team Experience in fundraising or a customer-facing role is desirable, but not essential — if you’re enthusiastic, curious, and eager to make a difference, they’d love to hear from you.  Benefits Enhanced annual leave (25–30 days plus bank holidays) Healthcare cash plan Employee Assistance Programme and wellbeing resources Retail and leisure discounts Contributory pension scheme with access to their enhanced plan Death in Service benefit Enhanced family leave policies Cycle to Work scheme  Free onsite parking, café, and kitchen facilities  They also cover the cost of all DBS checks and renewals. To Apply If you feel you are a suitable candidate and would like to work for Chailey Heritage Foundation, please click apply to be redirected to their website to complete your application.

About the role

The Operations & Partnerships Team are responsible for ensuring that our internal (Kings
Camps) and external (UK and worldwide) programmes and services meet our customer and
client promises through effective delivery of our people, programmes and equipment. We
have a high level of responsibility and trust for the effective oversight of a large volume of
children, seasonal staff, and a national venue portfolio.

We're looking for a Programme & Training Lead who can take specific responsibility for our
programme delivery, ensuring 500+ seasonal staff across the UK are trained, equipped and
ready to start work with children. The Programme & Training Lead will be a practitioner
who contributes to training content, but also responds effectively to questions from
different stakeholders, responding to accidents, incidents and complaints, and who will
organise and deliver in-person promotional events. This role will need someone who is
ready to respond to last minute and unforeseen change and is open to a high level of UK
travel.

Key responsibilities

Plan

1. Work with the Operations Manager to agree programme outcome requirements per
season and per year
2. Schedule in-person programme delivery including people, programme content and
equipment
3. Plan for the delivery of pre-camp training
4. Schedule camp support visits
5. Create training schedules and content for programme personnel

Prepare

1. Work with the Operations Manager to prepare in-person programme and training
content
2. Produce and update resources for Kings Camps Managers and Red Tops
3. Work with warehouse personnel to prepare equipment for programmes and activities
if needed
4. Train and organise representatives to deliver initiatives across the UK
5. Share information both internally and externally regarding operational details and
practicalities such as facility information, children’s needs or any other information
pertinent to the running of camp

Deliver

1. Point of contact and support for newly-appointed Red Tops, providing information
and venue-specific guidance
2. Coordinate and deliver in-person and online training for programme personnel,
preparing them for their roles and responsibilities
3. Promote and run in-person activities and support to help launch new venues and
teams or drive growth in existing venues
4. Support Regional Managers to ensure programme audits are completed and work
with Camp Managers to ensure we maintain the service levels we promise
5. Share responsibility for performance management of Red Tops
6. Share responsibility for the response, management and reporting of programme
incidents, behaviour concerns, health and safety, and safeguarding

Person Specification

A qualification or background relating to teaching or sports coaching
At least 2 years’ activity programme experience, leading and delivering activities to
children
Previous experience of organising or hosting promotional events would be highly
advantageous
Training or experience in safeguarding children in a sports or education setting
Training and mentoring experience
Full UK driver’s licence (essential)
Must be able to communicate effectively with a wide variety of people in different roles
Ability to build effective working relationships quickly
Effective problem solver
Excellent all-round IT skills - must be competent in the use of MS Office suite
About you continued...
Show a flexible approach to work – prepared to work outside normal office hours
including some weekend commitments at scheduled points of delivery and UK travel
Dependable, friendly and highly personable
Organised and with an attention to detail and a can-do, proactive and positive attitude
Supportive of our mission and values

Our Culture & Benefits

Our People: Work in our like-minded, dedicated and passionate team that aligns with our
mission and shared purpose - to get children active, having fun and learning together.
Salary: From £26,500 per annum, DOE
Pension: We offer more than the norm, with an enhanced pension and employer
contributions (5%), and we also offer a Group Life Assurance Scheme.
Holiday: In addition to statutory holidays, we offer a generous starting holiday allowance of
25 days per annum (FTE) with additional holidays being added after 2 years’ service up to a
maximum of 30 days per annum (FTE) after 5 years’ service
Work Patterns: This is a full-time role, typically 37.5 hours per week, within 8am-6pm Mon
to Fri but in the modern working world, flexibility is key and embracing peak demand at
popular times of the year is required from our team.
Our Meetings: We start every week with a Monday Morning Meeting (MMM) for the whole
team to connect and we’re also deliberate about meeting formally every 3-4 months with a
Quarterly Brief: Each of these help with comms and provide every member of our team
with development opportunities.
How we celebrate: We all gather at a monthly social with our famous Friday Quiz and we
also offer nominations and awards for those who exhibit our values each quarter.
Our offices: We consider ourselves lucky to be in beautiful offices in a leafy suburb of
Sheffield. We have free on-site parking, bike store and good public transport links. We’re
out of the hustle and bustle of the city centre, but there’s plenty of local shops & cafes
close by.
Discounts: We offer free places on our holiday programmes for your children (5 to 17 year
olds), a cycle scheme, travel and social opportunities and a range of discounts and rewards,
including charity worker benefits!
Training: As well as a bespoke onboarding plan linked to your new role at Kings, you’ll
receive market-leading Safeguarding training and a free disclosure check as part of our
safer recruitment commitments.

About us

Established in 1991, Kings Active Foundation is a UK registered charity with a vision of a
world where children love being active, and a mission to get children active, having fun and
learning together.
We’re experts in using active games, sport and fun to connect with children via our activity
programmes and we equip, enable and inspire others to deliver activity programmes.
We are a small team doing big things. We have a passion for our work and a desire to get
more children active and improving their physical and mental wellbeing.

Our Safeguarding Promise

We’re committed to safeguarding and promoting the welfare of children and young people.
Safer recruitment is central to the way we work and all staff and volunteers are expected to
share our commitment to safeguarding, always creating an environment where young
people feel safe and can thrive.

Our client is a leading independent funder. 

They aim to improve our natural world, secure a fairer future and strengthen the bonds in communities in the UK. 

The foundation provides c. £50million annually in grants to organisations and initiatives with brilliant ideas who share their goals. They also provide social and impact investment for organisations with the aim of creating social and environmental impact.

Their strategy focuses on three interdependent aims: improving Our Natural World; tackling injustice to deliver A Fairer Future; and nurturing Creative, Confident Communities. They also want to play a more active role by using a range of tools to effect change. In addition to funding, this includes convening and brokering alliances, commissioning research, and using its influence to achieve its goals.

Prospectus is delighted to be working with the foundation to recruit a Funding Operations Administrator on a full-time basis. This role will be key member of the Operations Team and will offer broad administrative support to the foundation in all aspects of its work.

A hybrid working model is in place which entails working at least 2 days per week in their office in Kings Cross (Tuesdays and Wednesdays) and the remainder flexibly working from home if you wish (although this role may sometimes require additional office-based days for special meetings or events).

The role:
This role contributes to the delivery of the foundation’s strategy by providing comprehensive support to the resources, operations and funding teams, ensuring smooth and efficient running of the organisation.

This is a very broad role which will provide essential input to processes right across the organisation and will be rooted in excellent customer service principles, effective communication and genuine teamwork and collaboration.

It will range from arranging meetings rooms, reception duty, preparing reports for Trustee meetings and arranging and minuting meetings and helping with the logistics of convening events and seminars. It will also involve data input, analysis and reporting using the Salesforce Database, supporting the funding team with Salesforce day-to-day queries and carrying out initial eligibility assessments of initial expressions of interest from organisations interested in applying for funding.

The culture at the foundation is collaborative and nurturing, so working closely with colleagues to share ideas and learn from each other will be essential in this role.

The person:
The successful candidate will have experience of working in a busy office-based environment with experience of working with CRM databases and providing excellent customer service both internally and externally.

This person will be highly organised and will have a great eye for detail whilst being naturally helpful by nature and willing to get involved. There is plenty of room for development, so someone who is keen to learn and develop new skills in addition to bringing their own creativity and enthusiasm to the role will be important.

Strong IT skills, systematic and methodical, this person will be a natural problem solver and good at multi-tasking and meeting deadlines. They will also be a good communicator both verbally and in writing with the ability to see the bigger picture. Having a strong vision on how crucial effective administrative support work is to ensuring an organisation meets its charitable objectives and provides an outstanding service to its grantees and stakeholders.

This person will be a real team player whilst being able to work under their own steam, in a fast-paced environment.

This interesting role represents a fantastic opportunity for someone with the right skills and experience to learn and develop within one of the leading funders in the UK.

The foundation believes that a greater diversity of views, skills, and lived experience will help generate better ideas, and will lead to better decision making.  We want to encourage applicants with a diverse range of backgrounds to apply.  In particular, those with lived experience of racial inequity, disability, or poverty.