Customer service volunteer volunteer roles in rochdale, greater manchester

Job Title: Marketing Lead – Roots Academy Canada

Location: Ontario, Canada (Remote, with in-person responsibilities within the region)

Commitment: 3-5 hours per week, part-time (potential to expand with program demand)
 

About Roots Academy 

At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.

Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada, & USA

Role Summary
The Marketing Lead will lead the Canada marketing strategy, driving brand growth and customer engagement. This role is responsible for overseeing all aspects of marketing, including brand development, digital marketing, campaign management, market research, and customer experience. As a key member of the team, the Marketing Lead will work closely with cross-functional teams to position Roots as a leader in the Islamic Education industry while ensuring all marketing efforts align with our mission and objectives.

Key Responsibilities:
Strategic Marketing Leadership:

• Develop and implement a comprehensive marketing strategy to achieve organization goals, including brand awareness, lead generation, and customer retention.
• Monitor market trends and competitor activities to identify opportunities and risks.

Brand Management & Positioning:

• Strengthen the organization’s brand identity and ensure consistent messaging across all channels.
• Lead efforts to position the brand as an industry leader, driving differentiation and competitive advantage.

Campaign Planning & Execution:

• Oversee the creation and execution of marketing campaigns across digital, print, and traditional channels.
• Measure campaign effectiveness, optimizing performance and ROI.

Team Development:

• Build, mentor, and lead a high-performing marketing team.
• Foster a collaborative, creative, and results-driven environment.

Content Development:

• Develop a media strategy that includes high-quality photography and videography to enhance brand storytelling.
• Oversee the production of visual content for social media, advertisements, websites, and events.
• Ensure all media content aligns with brand identity and marketing goals.

Preferred Experience:
Marketing & Branding

• Some experience in digital marketing, social media, or event promotion.
• Basic knowledge of social media management, and content creation.

Involvement with MSAs or ISOCs

• Experience with Muslim Student Associations (MSAs) or Islamic Societies (ISOCs) as a member, volunteer, or organizer.
• Comfortable engaging with Muslim communities and student networks.

Skills and Qualifications:

• Marketing Skills: Proven expertise in brand strategy, digital marketing, and campaign management.
• Innovative: Demonstrated ability to drive growth through innovative and data-driven marketing strategies
• Community-Oriented: A deep understanding of the Muslim community in Ontario, especially in relation to university students and local mosques.
• Relationship Building: Proven experience in building and maintaining meaningful relationships with a wide variety of stakeholders.
• Project Management: Strong organisational skills with the ability to support program delivery efficiently.
• Communication: Excellent communication skills, with the ability to engage diverse audiences, from students to community leaders.
• Commitment to Excellence: This role requires someone who strives to deliver their responsibilities with excellence.
• Dedication to Service: A heart for khidma (service), and a desire to make a positive impact on the lives of young Muslims through education.

What We Offer:

• Be part of a team of 80+ dedicated volunteers from across the globe.
• Receive continuous rewards for those that seek Islamic knowledge from the Roots platform. 
• Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
• Receive in-house Tarbiyah sessions to develop your deen. 

Please Note: This is an unpaid volunteer position. Volunteers can claim expenses for food, travel, and equipment in line with the Expenses Policy

Are you enthusiastic? Do you enjoy event work and interacting with the general public?

Why we want you As a community fundraising volunteer you will play a vital part helping with fundraising activities, the proceeds of which will go directly towards our vital animal welfare work.

Key Responsibilities

• Assist with and participate in fundraising events and ad hoc fundraising activities
• Provide support for events e.g. baking cakes
• Advertise and promote our fundraising schemes
• Ensure best practice in fundraising
• To act at all times as a good ambassador for the RSPCA
• Work alongside other volunteers, members of staff and the public ensuring excellent customer service at all times.

What’s in it for you

• The chance for you to make a positive impact on animal welfare
• You will make a tangible difference to the lives of animals
• Meeting like-minded people
• An insight into the fantastic work of the RSPCA, including monthly newsletters and invitations to exclusive online talks
• You’ll develop your skills and knowledge in a friendly and supportive environment

If you love working with the public and think you’ve got what it takes to be the face of the RSPCA, this may be the role for you. Click ‘apply’ and tell us more about you.

Become a Marie Curie Companion Volunteer

Location: Community Based in Bournemouth, Dorset

Commitment: 3 hours/week

Min Age: 18+

Driving: Not essential, but helpful

Criminal Record Check: Yes

Other Checks: 2 non-family references required

*Volunteers are not expected to cover all the areas mentioned

About the role

Marie Curie provides a vital service to those living with a terminal illness and their families. Your time helps reduce loneliness, offer emotional care, and assist with small tasks, allowing carers to take a break

What you will do

• Visit people in their homes or care setting
• Provide friendly support and care
• Help with tasks like making tea/coffee or going to appointments 
• Offer emotional support and signpost to services
• Provide information and support around fuel poverty and accessing available resources
• Complete a short report at the ed of each visit

What we need from you

• Empathy, patience, and good listening skills
• Reliability and a commitment to weekly visits
• Respect for privacy and dignity
• Familiarity with basic IT – Microsoft Office, Email

What you'll gain

• Full training over 1 day and ongoing support throughout
• Reimbursement for out-of-pocket expenses each month
• A chance to make a real difference

Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment. We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users. 

For more information or if you have any questions regarding this volunteer role, please contact us.

Fundraisers wanted to support East London Waterworks Park in developing and implementing our fundraising strategy.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for fundraisers to contribute to our community-led fundraising strategy, to develop relationships with funders and to write funding applications. 

You would join our fundraising circle, which coordinates our fundraising efforts. It is currently exploring grant opportunities and developing relationships with businesses and other funders. We meet online on Google Meet and volunteers complete agreed tasks remotely. 

If you have experience in writing grants and funding applications, corporate fundraising, philanthropy, or any other aspect of fundraising, it would be great to hear from you. 

We are keen fundraisers but we are lacking professional expertise and experience and we would love your help and input. We would welcome one-off advice on the phone or in person, as well as longer term volunteers. 

We would also love to hear from potential volunteers without experience but with transferable skills.

East London Waterworks Park is an exciting and ambitious project. Without funding we won’t be able to make it happen, so you will be directly contributing to the creation of a new biodiverse community-owned park with free access natural swimming ponds.

East London Waterworks Park is looking for volunteers to lead social media and content creation for communications and campaigning for our community-owned park.

East London Waterworks Park is a volunteer-led charity that has won a 2024 New London Architecture award and raised £2m towards buying land from the Department for Education to transform the 14-acre Thames Water Depot on Lea Bridge Road on the border of Waltham Forest and Hackney, into a new biodiverse park with natural swimming ponds, forest schools and community spaces. 

We are looking for social media and content creator leads to participate in our community-led working group who are promoting public awareness and support of the project. 

There is opportunity to lead on projects across communications, content creation, social media, PR, newsletters, film, podcasts or any other channels of interest, and facilitate the direction of the working group.

The Comms Circle currently meets fortnightly on a Tuesday evening on Google Meet and spends voluntary time outside of the meeting completing agreed tasks remotely.

You will be at the forefront of our digital strategy to create a huge new biodiverse park and natural swimming ponds. We’re looking for creative and strategic thinkers who can craft compelling narratives and visually stunning content. You should have a deep understanding of social media platforms and analytics tools to measure and optimize our campaigns. Your ability to build and engage with online communities is crucial, as is your skill in managing media relations. We value individuals who are passionate about our mission and can bring fresh perspectives and innovative ideas to the role. You will be comfortable with community-led processes. Our roles are quite flexible. We hope that people bring radical imagination, peace with nature, and courageous inclusiveness to the role. 

Contribute to the creation of a new biodiverse community-owned park with free access natural swimming ponds. Your strategic content creation will be instrumental in fostering a strong connection between our community, the park, and its biodiversity. Your input will help us craft compelling narratives that inspire, educate, and engage our service users, stakeholders, funders, and the general public, ultimately driving support for the park's mission and ensuring its long-term sustainability.

Unify Giving is an innovative charitable technology platform that connects donors directly with verified individuals in need. Our mobile app enables anyone to donate directly to beneficiariesm ensuring 100% of donations reach recipients while preserving their dignity and choice. We partner with established charities who verify legitimate need.

Following our successful Newport pilot, we're expanding across the UK to help more individuals experiencing hidden homelessness and other forms of vulnerability.

Role Overview

As a Charity Liaison Officer volunteer, you'll be at the heart of our mission to bridge the gap between donors and those in need. This purpose-driven role focuses on establishing and nurturing partnerships with charitable organisations across the UK, enabling more vulnerable individuals to receive direct support through our platform.

This is an opportunity to make a meaningful difference while gaining valuable experience in the charity tech sector. You'll represent Unify Giving to potential charity partners, help onboard new beneficiaries, and ensure our existing partners are up-to-date with platform developments that can enhance their work.

Key Responsibilities

• Relationship Building: Develop and maintain strong relationships with charity partners who can verify and support potential beneficiaries.
• Partnership Outreach: Identify and approach suitable charitable organisations working with homeless individuals and other vulnerable populations.
• Onboarding Support: Guide charity partners through the process of bringing verified beneficiaries onto the Unify Giving platform.
• Training & Education: Provide training to charity staff on how to use the Unify Giving platform effectively.
• Impact Communication: Gather and share success stories (while maintaining privacy) to demonstrate the effectiveness of our direct giving model.
• Platform Ambassador: Keep charity partners informed about new features and improvements to the Unify Giving platform.
• Feedback Collection: Gather insights from charity partners to help us continuously improve our service.

What We're Looking For

• Passion for addressing homelessness and supporting vulnerable individuals
• Excellent communication and interpersonal skills
• Ability to explain technology in accessible, non-technical terms
• Self-motivated with the ability to work independently
• Experience in the charity sector, social work, or community engagement (desirable but not essential)
• Understanding of homelessness issues and challenges in the UK (desirable)
• Reliable access to transportation for partner visits when needed
• Comfortable using digital platforms and mobile applications

Time Commitment

We're looking for volunteers who can commit to approximately 5-10 hours per week, with flexibility around your schedule. This can include:

• Virtual meetings with potential and existing charity partners
• Occasional in-person visits to charities in your region (dependent on distance/ travel expenses covered)
• Regular check-ins with the Unify Giving team

What You'll Gain

• Make a direct impact on addressing homelessness and supporting vulnerable individuals
• Develop professional skills in partnership building, communication, and the charity tech sector
• Gain insight into innovative solutions to social problems
• Be part of a passionate, mission-driven team
• Receive training and support from Unify Giving
• Opportunity to build your professional network across the charity sector
• Letter of recommendation upon successful completion of a 3-month volunteer period

Locations

We're particularly seeking volunteers in the following areas:

• London
• Newport
• Manchester
• Bristol
• Brighton & Hove
• Edinburgh
• Cardiff
• Other major UK cities (please specify your location when applying)

We welcome applications from people of all backgrounds and particularly encourage applications from those with lived experience of homelessness or other forms of social exclusion.

Unify Giving connects those who want to help with those who need support, ensuring direct impact while preserving dignity and choice.

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We’re looking for a new fundraising volunteer and/or director! Are you passionate about securing funds for grassroot organisations?

This opportunity involves overseeing Fuel Poverty Action’s fundraising plans and strategy, reaching out to donors and promoting our vital campaigns through grant bids to help end fuel poverty in the UK. 

This role would require an average of 16-20 hrs per month and can be done remotely. We are also open to you joining FPA’s board of directors, subject to capacity and experience. 

This offers a chance to directly contribute to tackling fuel poverty and ensuring access to affordable energy for all whilst strategizing and learning alongside great activists. If you're eager to contribute, we’d love to hear from you!

Tasks:

• Organise and manage our fundraising planning and pipeline

• Reach out to potential donors and help build relationships

• Lead on grant applications

• Work closely with the team to develop new fundraising strategies

• Contribute ideas and experience to FPA campaigns

Closing date for applications:  April 20th 2025

Do you want to take part in vegan volunteering around your local area?

You can do that – right here at The Vegan Society. 

We have an ever-growing Community Network of vegans just like you, who have a passion to volunteer and promote veganism where they live. 

Every month, our Network choose from a range of outreach tasks. These could include town centre stalls, writing to a councillor or MP, sharing our campaigns on social media or contacting local businesses. You're in control of how much or how little you do. 

As an Advocate, you will have a network of other Advocates and an Organiser in your area. Your Organiser will be your main point of contact. They will send you tasks every month and ask you to feed back on what you've completed and any positive outcomes. 

Why do we need you to volunteer?

As the vegan community grows, veganism itself becomes better understood. We're finding that more people are looking to The Vegan Society to find out what being vegan is all about.

Local communities are starting to see the vegan movement as something real and something that’s happening in their area. More people are embracing a vegan lifestyle, which we welcome. From new businesses, to families, to councillors, many people need support. This could be with a range of topics: going vegan, finding correct information around a vegan diet, providing vegan options in their business, MPs listening to vegan constituents, and learning about our work.

Local issues are often unique and more varied than national issues. Our volunteers from local areas are vital! They enable us to share our messages and campaigns in an effective way. Research tells us that people are far more likely to trust information from a peer rather than an outside expert, so community volunteering vastly increases the impact of our campaigns.

Our network of committed local vegans across the country is growing! The Vegan Society organises various outreach activities to influence change in every level of society. There are a range of activities going on all the time, from general educational stalls at events to meeting with local policy influencers.

Advocates are a crucial voice in their own community. They ensure that our campaign messages are spread far and wide. They provide a strong vegan presence in local communities.

What does the Advocate role involve?

Being an Advocate for veganism with The Vegan Society will mean communicating with people in your local community. You'll share the benefits of a vegan lifestyle. You will form part of a local group, headed up by a local Organiser. The Organiser will feed back your collective efforts to staff. You will also be invited to our private Facebook group, for vegan socialising and ideas sharing.

You’ll stay in touch with the Organiser and bring your passion to tasks. Activities can range from staffing a stall to giving a talk at an employee event. It could also mean writing to a local newspaper or lobbying an MP.

Messaging can differ every month. Part of our mission statement is to ensure people can remain vegan, so you might focus on getting more vegan options available in local businesses. Or within our Live Vegan for Less campaign, you may share cheap vegan recipes to help people with the cost of living.

When acting as an Advocate, you will use The Vegan Society’s branding and messaging guidelines. Your local Organiser will guide you in doing this, as they hold physical resources and handbooks. You can report any issues and feedback you have to your Organiser. You can also contact staff if your Organiser isn't available or you have any problems.

What training and support is available?

You will be provided with a big welcome and full induction from your local Organiser. They will introduce you to the group and any actions that are ongoing. Any training and development will be provided via your Organiser, and you can also ask for specific training on any areas that you need some development in.

What skills would be useful in doing this role?

• The ability to stay motivated in order to achieve the best possible outcomes
• Good email etiquette, responding in a timely manner
• Committed to veganism and the mission of The Vegan Society
• Ability to stay calm if confronted with differing opinions or challenges
• A good communicator, with the ability to be persuasive
• Confident in communicating with people from a range of backgrounds
• Experience of campaigning
• Any experience in talking with members of the public through customer/public service would be helpful
• Awareness of current affairs, especially those that relate to veganism
• Regular availability and a willingness to stay committed to actions
• Good team player

How much time do I need to invest? 

For Advocates, we ask for people to engage in a minimum of four to six actions per year. An example of an action could be writing to an MP or holding a stall. But the more you can do, the better! On occasion, there may also be online meetings to plan for actions or provide training.