Customer service manager jobs in leeds, greater london

Our client, a dedicated organisation undergoing an exciting period of growth, is seeking a proactive and detail-oriented Part-Time Trusts Fundraiser to play a crucial role in their fundraising strategy. This is a fantastic opportunity to make a significant contribution by focusing on developing and submitting high-quality, lower value trust applications that will provide a stable foundation for their ongoing services and new initiatives.

Working fully remotely and with complete flexibility, the successful candidate will be responsible for cultivating relationships with trusts and foundations, creating a robust pipeline of applications, and ensuring accurate and timely reporting. This role demands efficiency and the ability to produce numerous high-calibre applications within set deadlines, clearly articulating the client's mission and impact.

Joining a supportive and collaborative team where every contribution is valued, this position offers an excellent work-life balance and the chance to be an integral part of a tight-knit group committed to mutual support, growth, and innovation. 

Key Responsibilities:

• Develop and write compelling, high-quality funding applications to trusts and foundations.
• Maintain and nurture relationships with existing trust and foundation supporters.
• Establish and manage a clear pipeline of applications and associated reporting deadlines.
• Ensure the timely and accurate reporting to funders on grant expenditure and impact.
• Collaborate effectively with internal teams to gather essential project information and impact data.
• Maintain meticulous records of all trust-related activities.
• Monitor funding success rates and income against established targets.

Essential Experience and Skills:

• Proven experience in fundraising within the charitable sector.
• Exceptional written communication skills with a demonstrable ability to create persuasive funding proposals.
• Strong attention to detail and a highly organised approach to managing workload.
• Ability to interpret and present complex information in a clear and concise manner.
• Experience using CRM systems and managing databases effectively.
• A solid understanding of the UK trust and foundation funding landscape.
• Excellent time management skills and the ability to work effectively and independently.
• Knowledge of charity governance and best practices in grant management.

Working Hours: Part-time, 2 days per week (14.5 hours).

 

What’s on Offer:

• £110 per day + £13.77 daily holiday pay (£124.44 total PAYE) 
• Part-time opportunity 
• A flexible working set up, remote with occasional travel to London
• A 6 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Overview of the Regional Coordinator role and the team

The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by building and nurturing relationships with churches, Christian organisations, and individuals. The role aims to raise awareness, prayer, and financial support for the persecuted church, fostering a network of engaged supporters and expanding the organisation’s outreach.

Head of Strategy and Operations
Development
Full-time, 41 hours per week (including one hour paid lunch break)
Permanent
£65,972 - £72,072 per annum
Application deadline: 12pm (midday) on 6 May 2025

About the role:

This is exciting opportunity for motivated, strategic development operations professional with experience of leading fundraising operations teams.

In this role, the Head of Strategy and Operations will create and lead a world-class development operations function, play a pivotal role in developing and planning the Museum's major capital campaign, and embed best practice in fundraising and information management across the Development directorate.

The postholder will manage the Development directorate's strategy development and delivery planning, and is responsible for campaign management, research, stakeholder data and insight, fundraising proposition development, reporting, gift management, business processed, and compliance. The role drives, facilitates and underpins activity across the Development department and makes a significant contribution to the Museum's fundraising and stakeholder engagement activity.

This is an exciting time for the British Museum. We are embarking on our Western Range project - one of the biggest museum redevelopment projects anywhere in the world. This physical transformation is in the service of an intellectual transformation. We are rethinking how we display our collection - the most holistic and ambitious redisplay in the Museum's history. We have appointed world-renowned architect Lina Ghotmeh to rejuvenate and redevelop our Western Range - accounting for over a third of our galleries. The Development directorate will enable this transformation by delivering a major capital campaign, in which the Head of Strategy and Operations will play a central role.

Key areas of responsibility:

• Lead the development and delivery of the Museum's fundraising strategy, including the capital campaign, working closely with senior leadership to set targets, milestones, and deliverables.
• Inspire and manage the team to implement cutting-edge tools, data systems, and practices to analyst donor behaviour, ensure operational efficiency, and drive revenue growth.
• Develop and implement a prospect research strategy, aligning stakeholder data with CRM operations to optimize fundraising opportunities and engagement.
• Ensure compliance with fundraising regulations and standards, manage risks related to stakeholder data, and make recommendations for system and structural improvements.
• Oversee the Museum's CRM database, ensuring efficient data management and analysis of gift information to support donor stewardship.

About you:

• Degree or equivalent experience and fundraising industry network memberships.
• Experience of a senior role in a major fundraising campaign.
• Experience of leading fundraising operations teams in the cultural sector, higher education, a charity, or not for profit organisation.
• Experience of leading change.
• Tax efficient giving, charity compliance and data protection.
• Ability to speak with authority on regulatory and technical issues adjusting to the audience.
• Track record of delivering projects on time and within budget.
• Excellent people management skills, with experience of leading teams, developing staff, and motivating colleagues to achieve ambitious targets.
• Strong prioritisation and resource allocation skills.
• Diplomatic ability to achieve consensus with diverse stakeholders.

About the British Museum:

Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists such as Dürer, Michelangelo and Rembrandt.

You can view a selection of our impressive collection of prints and drawings in our .

The Museum offers a competitive benefits package including:

• Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
• Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
• Free entry to a wide range of museums and exhibitions
• Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
• Interest-free travel, bicycle, and rental deposit loans
• Professional and personal development opportunities
• Employee Assistance Programme
• Discounts on food and gift shop purchases

Additional details:

For more information about this role, please see the job description.

The interviews are expected to take place on 16 May

If you have any additional needs that we should be aware of to support you with your application, please provide details

We have a legal responsibility to ensure that employees have the right to work in the UK. If you currently do not hold the right to work in the UK, we can only sponsor a limited number of roles that meet eligibility criteria. To offer a sponsorship, the job role you apply needs to be in the list of eligible occupations: . Additionally (with some limited exceptions), the role will need to meet the minimum salary threshold of £38,700 or the going rate for the job, whichever is the highest. You can find more information here:

The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills, and experience.

We specifically encourage applications from candidates from ethnic minority groups who are underrepresented within our senior roles.

We offer a flexible way of working scheme that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.

The Museum also adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.

Brain tumours kill more children and adults under the age of 40 than any other cancer, yet historically just 1% of the national spend on cancer research has been allocated to this devastating disease. Brain Tumour Research is determined to change this. 

Their vision is to find a cure for all types of brain tumours. To achieve their mission, they are looking for a Community Fundraiser who will proactively engage with supporters, community groups and volunteers across the West Midlands to join their team of 12 Community Fundraisers across the UK.

The Community Fundraiser (West Midlands) is responsible for providing support and guidance to fundraisers within their communities to achieve their ambitions and ultimately raise vital funds for Brain Tumour Research. This is achieved through a wide variety of activities such as helping supporters to make the most of their own fundraising, engaging participants with externally organised events such as the Great Birmingham Run, and encouraging communities to get involved in events organised by Brain Tumour Research such as Wear a Hat Day and Walk for Hope. The Community Fundraiser will be the face of Brain Tumour Research in the area, providing excellent stewardship to existing supporters, and building great relationships with new supporters.

This post has been vacant since Autumn, and as such needs a fundraiser with confidence and capability in fundraising to join the team, provide donor love to the loyal supporters in the area, and approach developing the areas potential with energy and enthusiasm. If you have fundraising experience and are keen to join a charity with ambition and an amazing supporter base, then this could be the role for you.

Please note the successful candidate will need to live within the region (Warwickshire, Staffordshire, Herefordshire, Worcestershire, Shropshire and Gloucestershire), have access to a car and be willing to travel around their region. If you are not currently based in this area, please clarify if you have plans to relocate.  

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please follow instructions in the pack to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call. 

As this role has been vacant for some time, we are running rolling interview to see suitable candidates as they apply. Interviews will be kept to one stage, and organised to suit the candidate, where possible. Don’t delay – apply today! 

We are looking to appoint an exceptional individual to join our team of six Strategic Partnership Advisors across England. In this role, you will support key partners, including Active Partnerships, National Governing Bodies of Sport, local authorities, and leisure providers to become more effective in their role of enabling more disabled people to be active.

You will possess a strong understanding of the sport and activity sector, including its operations, and be able to advocate for improvements that help more disabled people become active. Additionally, you will be aware of the broader systems and barriers that disabled people encounter in sports and activities, as well as organisations such as disabled people’s user-led organisations and various charities, to build relationships and foster effective cross-sector partnerships.

We are looking for an individual with experience of working strategically at a place based and/or locality level within the South West region. Someone who can positively influence local developments, systems and investments to tackle the inequalities disabled people face in sport and activity through inclusive practice.

The successful candidate will work remotely from home and be based in the South West region. This role will involve travel across the region and occasional travel to our Loughborough and Manchester offices.

This role is full-time (36 hours) and permanent.

We offer 26.5 days of annual leave, including birthday leave, plus bank holidays. Activity Alliance also closes between Christmas and New Year which means that employees are not expected to work during this time and they are not required to use their annual leave allowance to have this time free from work.

Activity Alliance currently offers the following benefits:

• Hybrid working
• Time off in lieu
• A contributory pension scheme (employee 6%, employer 9%)
• Childcare vouchers
• Cycle to work scheme
• Eye care
• Employee engagement initiatives such as away days
• Access to Employee Assistance Programme
• Menopause policy
• Enhanced sickness pay
• Group Income Protection
• Death in service
• Training and development opportunities

We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Ealing.
£20,514.00 per annum, working 30 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Oaklands & St Kilda is a pair of 6 unit supported accommodation mental health rehab services working with young people between the ages of 18-25 who may have experienced a mental health related hospital admission to gain and develop skills for future independent living. The service will support individuals transitioning from Child and Adolescent Mental Health Services to Adult services.

This role consists of three weekly shifts from 22:00 to 08:00, with double cover for each shift.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
- Co-producing ongoing assessment and management of risks in collaboration with young people with an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance to support young people s to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting young people to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
- Assisting in the recording and reporting of customer incidents

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working working as part of a group or team
- Confident in the completion of regular paperwork and is well organised

Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.

Desirable:
- Experience working in complex mental health environments

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Community Relationship Fundraiser

Hours: full-time 36.25 hours worked between the hours of 8am–6pm Mon-Fri (there is flexibility to adapt the working pattern to suit you)

Working pattern: Remote work with occasional travel as required. Applicants must be based in the UK.

Deadline for applications: 4th May 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)

Interviews to be conducted: early May (interviews conducted remotely)

Start date in role: Early June

Rare opportunity: Create lasting change with Brake, the renowned road safety charity.

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

What we offer:

- A generous 35 days of annual leave (including bank holidays and 3-day end of year shutdown period, pro-rata for part-time working patterns)

- Annual leave entitlement increases to 37 days following 5 years of service

- Birthday day off

- Enhanced sick pay and compassionate leave

- Death in service benefit

- Pension

- Employee Assistance Programme

- Flexible working

- A rewarding role with purpose

- Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We're searching for a compassionate, and energised, self-starter with competent IT skills to work remotely and outstanding communication skills.

Job purpose:

Reporting to the Fundraising manager & team lead and in the Income Generation team, you will support and guide individuals who raise funds for Brake in our communities, helping them reach their goals and, in turn, raise essential funds for our cause. The Community Relationship Fundraiser plays a key role in developing and growing our community fundraising programme. You will be responsible for inspiring and supporting individuals and groups who undertake community fundraising on behalf of Brake.

You will be supporting Brake's work by increasing income generated from community fundraisers, including individuals, community groups, clubs and associations. Working together with teams across the organisation, you will contribute to a culture of innovation and collaboration to maximise the overall fundraising objectives. 

Make sure you take a look at the job description for further information.

Specifically seeking candidates with:

Essential

• Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role and to advance your competencies 

• Previous experience of working successfully within a fundraising role & good knowledge of the charity sector 

• Proven experience of working to and achieving financial targets 

• Strong ability to innovate and drive income growth across different fundraising channels 

• Excellent attention to detail, experience of managing a busy workload, showing resilience, self-motivation, adaptability, working to tight deadlines and meeting your objectives successfully both as an individual and as part of a team 

• A good communicator, with the ability to converse sensitively and empathetically with members of the public, who may be going through current or recent emotional and challenging experiences 

• Good interpersonal and verbal communication skills, professional telephone manner. 

• Flexible, embraces change and development, and can work occasional evenings and weekends when necessary. 

• Proven strong experience of using IT software such as Microsoft Office (Word/Excel/PowerPoint), Outlook, Teams and databases to enhance and improve the delivery of your duties 

• Ability to work proactively and independently 

Desirable

• Ability to analyse data to identify trends and report on findings to support decision making processes 

• Experience of using a CRM database

• Knowledge and understanding of fundraising rules and regulations 

Join our mission: This role is critical in expanding our supporter base, increasing engagement, and maximising fundraising income, ultimately enabling the charity to achieve more.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

Apply now: If you're up for a new challenge and have the skills, apply now. We'd like to get to know the real you through your application, not an AI version. If you do use AI to write your cover letter, please check it and make sure it reflects who you are.

Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.

Join us today and be part of the solution! 

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health service in Ealing.
£28,500.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

This role is set for 9-month, ending on 12 January 2026, with the possibility of extension.

The Specialist Support Worker role involves early shifts (8:00-16:00) and late shifts (14:00-22:00) throughout the week, including some weekends each month.

What you'll do:
- Building supportive, trusting relationships with young people and creating a positive atmosphere
- Carrying out holistic assessments which incorporate relevant statutory referral information
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to support young people in their journey
- Ensuring ongoing assessment and management of risks within an attitude of 'positive risk taking
- Supporting young people to access relevant services and empower them to self-manage their medication through informed consent and decision making
- Undertake support work in partnership with external stakeholders to compliment their interventions
- Developing productive relationships with partner organisations to improve service outcomes
- Demonstrate strong commitment to the functioning of the staff team and to support colleagues in providing a high level of service and safety t0 customers

About you:
- Ability to advocate for young people in different professional and community spaces
- Values working collaboratively with young people to ensure the service best meets their needs.
- An understanding of peoples' contexts and how this might be impacting them their lives and mental health
- Cultural awareness and respect for the many different ways a person might make sense of their experiences and distress.
- We welcome applications from people with lived experience of some of the challenges that this service aims to support with for example, mental health difficulties.
- Plans and encourages involvement in local activities.
- Approachable and open behaviour
- Recognises the value of both 1:1 working with young people and the importance of working as part of a group or team

What you'll bring:

Essential:
- Up to NVQ Level 2/3 or equivalent or experience supporting young people or people experiencing mental health challenges.
- Specialist knowledge relevant to supporting young people with a Mental Health diagnosis.

Desirable:
- Experience of working in a complex mental health environment
- Demonstrable experience of trauma-informed practice

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

About The Role
Closing Date: 30th April
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
 
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next 5 years. Success in your role will enable Alzheimer’s Society to campaign for change, fund research to find a cure and support people living with dementia today.

We have a fantastic opportunity available for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.

From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within South East London (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.

This is a homeworking role and you will be required to regularly travel across South East London to meet supporters and also occasionally attend internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK and have the correct right to work documents to work in the UK. 
About You

- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Ability to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.

About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
 
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
 
Our commitment to Equity, Diversity, Inclusion & Belonging
 
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society.
 
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
 
Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do get in touch for application support or any adjustments you might need.
 
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
 
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
 
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
 
Giving back to you
 
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
 
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

People Administrator

12 month fixed term

Putney office / hybrid working

£26,720 per annum

37.5 hours per week

St Christopher's is a leading charity for children and young people and we are proud of our history for providing fostering, residential homes and a range of innovative community based services across the UK & Isle of Man. 

We currently have an exciting opportunity for a People Administrator to join our friendly small team on a 12 month fixed term contract. This is a hybrid role; 2-3 days per week in the office with the option of remaining days working from home/remote.  

You will be expected to assist the People Team in delivering a professional, efficient and timely HR service across all people functions in accordance with our values, people policies and HR best practice.  

The role will appeal to a creative self- starter with positive high energy levels, enthusiasm and a real can- do attitude, looking for greater autonomy and a sense of ownership. Full training will be provided, so if you’re ready for the challenge and think you have the skills to drive St Christopher’s forward we would love to hear from you.

For the full Job Description and Personal Specification for this role and more detail about what will be required, please visit our website.

The successful candidate will ideally have:

• Previous administration experience gained in a medium to large sized organisation responsible for a variety of tasks.
• Excellent time management and the ability to effectively prioritise tasks to meet required deadlines
• Awareness of data protection and an understanding of how to manage confidential information.
• Excellent attention to detail and extremely organised.
• Good IT skills including Outlook, Excel, Word, HR database systems and creating reports.
• Good interpersonal and communication skills with a customer-centric approach to People Administration.
• Confidence building relationships with various colleagues across the organisation.

Key aspects of the job will be:

• Assist the transactional People Team activities at all stages of the employee life cycle, including recruitment, onboarding, probations, reference & flexible working requests, changes to terms and conditions paperwork, etc.
• Management and maintenance of HR systems. 100% accuracy of data within all People Team systems (full training will be given).
• To take notes and provide support with formal investigations as required.
• Produce accurate and timely reports, including holiday, sickness absence reporting and HR metrics.
• Manage the People Team HR requests mailbox, supporting operational queries and escalate to the People Managers & Advisors as required.

About Us

Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.

As a leading charity for children and young people we do this by providing children’s homes, fostering, homes for care leavers and specialist support services, all designed for young people in care, on the edge of care, or leaving care. We support young people to grow positive relationships which give them the confidence to succeed.

We are keen to develop an inclusive workforce were people feel they belong and we hope to attract application’s from under- represented groups including people from different cultures, nationalities, socio economic backgrounds, ages, disabilities, religion, faith, sex, orientation and with gender diverse identities.

In return we offer:

• A starting salary of £26,720 per annum.
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays.
• 5% employer contributory pension scheme, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.

Recruitment Process

St Christopher’s is committed to the safeguarding of all children and young people in our care including the principals of Safer Recruitment. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements to assess your suitability to work with children and young people.

Your application must include a supporting statement addressing the criteria given in the Person Specification.

Closing Date: 6 May 2025

We will be assessing candidates and arranging interviews as applications come in so please apply as soon as possible.

Please note that it is against the law to apply for work with Children/Young People if you are barred from working in Regulated Activity and if your name is added to a Children Barred List.

All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked.

About Free to Run

Free to Run’s mission is to advance gender equity globally through running. We are a registered nonprofit/nongovernmental organization that has been operating community-led programs for adolescent girls and young women since 2014. We are known for delivering long-term, youth-led, progressive running, leadership, rights, and health programs directly to girls and young women living in protracted conflict zones. However, the longer-term impact of our work is building enduring social change - decreasing barriers to public participation, increasing women in leadership, and making power structures more equitable and inclusive. Free to Run identifies as an organization working at the intersections of feminism, human rights, development, and humanitarian interventions.

The organization is in a position of significant growth, in terms of our strategy, reach, impact, and operating budget. In 2024, we embarked on a new three-year strategic plan that positions us to reach 50,000 people by 2026. We will meet this goal through our work across three strategic pillars: direct service (EMPOWER), capacity building for local, women-led NGOs (EQUIP), and building a global movement of activists who are passionate about gender equity and running (MOVE).

Position Overview

A new role within the organization, the Philanthropy Officer, Trusts and Foundations is responsible for identifying, building, and managing a (new) portfolio of trust, foundation, and grant funders from identification to stewardship, developing high-quality proposals, budgets, and reports. Alongside ownership of this portfolio, the Philanthropy Officer, Trusts and Foundations will support the broader Free to Run team with prospect research and assist with applications and reports for institutional/transformational funders.

This position offers a high degree of flexibility and would suit a proactive self-starter with a strong ability to self-manage to achieve goals and a demonstrated passion for the work of Free to Run.  This is a unique opportunity for an experienced trusts and foundations fundraiser to build and grow a new, high-potential portfolio from the ground up, with strong support from program and leadership teams.

While some support for larger institutional grants is part of the role, we are particularly seeking applicants with experience managing and growing portfolios of charitable trusts, private foundations, or family foundations, rather than institutional grant management alone.

This role reports to the Director of Development and Communications and is a part-time (20 hours per week), fully remote position. While Free to Run is registered in the U.S., our team is based around the world.

 

Core Accountabilities
 

1. Create and manage a portfolio of trust and foundation donors at the four- to five-figure level (60%)

• Take primary responsibility for developing, growing, and building strong relationships with a portfolio of trust/foundation/grant funders through the full donor cycle.

• Take an active role in meeting and exceeding annual income targets by developing strategies to maximize foundation and grant funding, regularly assessing progress, and reporting to senior management.

• Develop a formal pipeline of foundation funding opportunities for Free to Run

• Develop compelling, high-quality funding applications tailored to donor requirements, leveraging program data and impact narratives.

• Work with the Programs team to oversee budget tracking and reporting requirements for grants, ensuring accurate fund allocation, compliance with donor requirements, and timely submission of financial and impact reports.

• Collaborate with the global Free to Run team to identify and develop new funding opportunities and projects

2.  Support the process of donor qualification and prospect research (15%)

• Use research tools to support the ED and Development Team with in-depth prospect research profiles for individual major donor prospects, family foundations, and other prospective funders

3. Provide support to the Free to Run team with institutional grant applications (20%)

• Monitor grant tracking tools to identify and qualify new opportunities for institutional or transformational grants

• Keep up to date with the funder landscape and giving trends across multiple geographies 

• Support the ED and Programs with the development of grant applications, project budgets, or other related materials where needed

• Work with internal stakeholders to lead organizational grant tracking within the donor database (EveryAction), ensuring accurate documentation of all interactions, proposals, and gifts.

4.  Engage with the Free to Run Team (5%)

• Participate in weekly 1 on 1 meetings with manager

• Participate in performance planning, goal setting, and evaluation activities

• Liaise with key staff across functions of this position

• Attend team meetings and participate in strategic planning and evaluation meetings

Location

• This is a fully remote position that can be carried out from anywhere in the world. Travel may be required occasionally to attend fundraising events or organizational/donor meetings.
• For candidates outside the U.S., this role will be offered as an independent contractor position, allowing for flexible working hours and location.

Working Hours

• This position is a part-time role at 20 hours/week. The role offers a high degree of flexibility, although working hours may occasionally fluctuate outside regular core hours to attend meetings across time zones. 

Compensation

• The full-time equivalent (FTE) salary for this role is $45,000–$50,000 USD per year (approximately £35,500–£39,500 GBP based on current exchange rates). The actual salary will be pro rata based on 50% FTE, i.e., $22,500–$25,000 per year, and will be paid in USD.

Experience and Competencies

Below is what we are looking for as we evaluate applications.  Candidates don’t need to have all these experiences and competencies but should be able to display strengths across multiple areas. 

Language: 

• English (full fluency required, written and spoken)

Experience

• 3+ years of experience successfully managing a portfolio of charitable trusts, private or family foundations, or similar funders, with a proven track record of securing and stewarding gifts in the $5,000–$100,000 range

• Direct experience crafting tailored funding applications, budgets, and impact reports for US, UK, or international philanthropic funders, in collaboration with Programs teams

• Confidence in independently managing the full donor lifecycle — from prospecting and cultivation to application, reporting, and stewardship

• A demonstrable track record of developing long-term relationships with grantmakers or major donors

• Experience in prospect identification and research using relevant tools and databases

• Familiarity with the funding and donor landscape in the UK, EU, North America, and/or MENA region

• Experience using a CRM system for fundraising (EveryAction or similar) to manage donor records, track proposals, and support donor stewardship

Skills and Competencies

• Strong written and verbal communication skills and the ability to write compelling and persuasive cases for support

• Ability to effectively convey the impact of social justice, gender equity, and the power of running, hiking, and outdoor sport in driving positive change

• Ability to think creatively and spot opportunities for new or increased funding

• A results-oriented mindset with the ability to self-organize, meet deadlines, and deliver on goals

• Demonstrated ability to work collaboratively with people from diverse racial, ethnic, geographic, religious, sexual orientation, gender, and generational backgrounds

• Interest in international girls’, women’s, and human rights or running/outdoor sports 

Free to Run is an Equal Opportunity Employer. We don’t just accept differences — we celebrate, support and thrive on them for the benefit of our team, our programs, and our organizational strength. We are proud to be an affirmative action employer, committed to diversity, equity and inclusion of ALL people in our hiring and employment practices. We encourage applications from people who have non-dominant identities based on race, ethnicity, migration status, ability, age, gender identity, sexual orientation, socioeconomic class, etc.

About The Role

Are you passionate about delivering unforgettable experiences and building meaningful connections? We’re on the lookout for a brilliant Events Stewardship Co-ordinator to join our friendly and driven team. If you love getting stuck into planning, thrive on making supporters feel truly valued, and want your work to make a real difference—this could be just the role for you.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This is an exciting and varied role where you’ll take the lead on shaping the supporter journey across our brilliant fundraising events—both here in the UK and overseas. From writing inspiring emails and engaging digital content to creating warm, thoughtful moments that keep our supporters feeling motivated and connected, you’ll make sure everyone who fundraises for us feels like a VIP. Using a mix of insight and creativity, you’ll help shape how people experience our events—from the moment they sign up right through to long after they’ve crossed the finish line.

You’ll work closely with a lovely team across Events, Fundraising, Marketing and Supporter Care, as well as with agencies and suppliers to help bring your plans to life. You’ll have experience managing supporter or customer journeys, running campaigns, and knowing what works—and how to make it even better. Whether it’s improving email performance, boosting engagement, or supporting income targets, your work will play a key part in helping us grow and evolve.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Research Associate - National Youth Agency

Contract: 12-month Fixed Term Contract (with potential to extend)
Hours: Full-time - 37 hours per week 
Salary: £30,000 – £35,000 per annum, dependent on experience
Remote: This role is 100% homebased with occasional travel for staff residentials and other events.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

This is an exciting opportunity to join our Knowledge Team, working alongside two existing Research Associates and a Data Analyst. 

You will be integral in delivering research, data, and insights that support organisational development and programme delivery across NYA.

We are looking for an experienced mixed-methods researcher with a strong understanding of social research and evaluation approaches. Ideally, you will have experience working in or alongside the youth sector and be confident using both qualitative and quantitative methods.

You’ll need to be flexible, proactive, and a strong communicator, able to explain complex ideas to varied audiences. 

This role is ideal for someone looking to make a tangible difference through evidence-led approaches that shape policy, practice, and impact in youth work.

Key responsibilities for this role will include:

• Designing and delivering research projects using a range of methods including surveys, interviews, and focus groups.
• Supporting the development of the NYA research and data hub, including external research collation and data visualisation.
• Leading on evaluations to meet funder requirements and contribute to NYA’s growing evidence base.
• Analysing data from NYA programmes to support impact measurement.
• Promoting evidence-based practice across NYA and the wider youth sector.
• Communicating findings clearly through reports, briefings, and presentations.
• Managing research projects and collaborating with internal and external partners to deliver on time and to quality.
• Responding to internal and external research enquiries.

The ideal candidate will have experience in social research, familiarity with various research methodologies, and the ability to communicate complex findings to diverse audiences. 

Please refer to our Candidate Pack for more information on the role and the requirements.

Why Work for NYA?

NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.

NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.

A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.

NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.

We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

How to Apply:

Please download our applicant pack to find out more about the role and requirements

To apply, please submit the following via our online application platform by 11:59pm on Monday 12th May 2025:

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section. 

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the

About You section. 

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer. 

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission. 

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it. As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power.  We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-221126

This is an exciting time for Parkinson’s UK. We want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role

The Parkinson’s UK Tech Guide connects people with Parkinson’s to devices and apps that could improve their quality of life, with the information and tools for people to choose the right solutions for them. 

As part of a small team and reporting to the Catalogue and Community Lead, you will support them in creating clear and comprehensive product reviews. You will also moderate contributions from our community of users and help create and maintain effective relationships inside and outside the charity. This means working with people inside Parkinson’s UK and from our community, as well as with the companies who make and sell the tech in our catalogue.

What you’ll do:

• Help the Catalogue and Community Lead to manage the catalogue of devices and apps, including compiling and editing listing pages.
• Help the Catalogue and Community Lead to write and edit comprehensive product reviews.
• Help manage relationships with end users of the Tech Guide – people with Parkinson’s, their family and carers, and healthcare professionals – ensuring all stakeholders have the best possible experience.
• Provide user support, manage user-generated content, and enforce our code of conduct.
• Gain a deep understanding of the Parkinson’s community and of the organisations who supply and use tech to help them.
• Contribute your ideas and feedback to the development and growth of the Tech Guide itself.

What you’ll bring:

• Great organisational skills, able to make sure everything stays on track and is recorded and reported as needed.
• Excellent writing, communication, negotiating and influencing skills
• Ability to work effectively with people from a wide range of backgrounds.
• Ability to work independently as part of a close-knit team.
• Commitment to working with our user communities to co-create the right solutions for them.

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home four days a week. You’ll be required to cover your own travel expenses to our central-London office.

Interviews for this role will be held 19 May 2025

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.