Customer service management jobs
Would you like to use your research knowledge and your organisational skills to support groundbreaking and meaningful scientific progress?
We're looking for a Research Grants Co-ordinator to join our Research Grants team at the Motor Neurone Disease (MND) Association.
This is a great opportunity to play an important role in the work of the MND Association: to fund and monitor high-quality research that makes a real difference to people living with and affected by MND.
Key Responsibilities:
As Research Grants Co-ordinator, you'll help to co-ordinate our competitive funding rounds and to support the ongoing grants within our research grants portfolio. You'll ensure the applications process runs smoothly and fairly, while providing essential support to applicants, grant-holders and colleagues.
- Play a key role in the research grant application process, ensuring a high standard of governance
- Source qualified peer reviewers and manage communication with them
- Compile accurate minutes of Research Advisory Panel meetings
- Provide constructive and timely feedback to grant applicants
- Support colleagues with the organisation of meetings of the Research Advisory Panels
- Ensure grantees and their institutions adhere to the conditions of their grants
- Support the grant reporting and progress review processes
- Ensure all financial records of grants are accurate
- Provide clear and timely updates on the research grants portfolio
- Co-ordinate the Association's Open Science responsibilities, including open access funding requests
About You:
You'll bring a strong foundation in biological science and a good understanding of the research funding landscape. You'll be confident working with information, able to manage your time well, and enjoy working collaboratively.
- BSc (Hons) in a relevant biological science
- Knowledge of grant application and research funding processes
- Ability to retrieve information and compile reports from relevant online information sources
- Strong understanding of the academic research environment
- Excellent written and verbal communication skills
- Good IT skills, including Microsoft Office
- Able to build effective relationships with a range of stakeholders
- Strong time management and attention to detail
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Hybrid Working and Flexibility: 1 day a week office attendance in Northampton (Flexibility to attend the office more regularly on occasion may be required to meet business needs.) We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- BSc (Hons) in a relevant biological science, ideally with relevant research experience at Masters or Doctoral level
- Knowledge of research grant application and funding processes
- Ability to retrieve information and compile reports from relevant online information sources
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This Research Grants Co-ordinator role is based in Northampton with hybrid working options. You'll report to the Research Grants Manager and work closely with colleagues across the Research and Innovation Directorate. Occasional travel to external meetings is expected.
If you're ready to contribute to an organisation that funds importantresearch, we'd love to hear from you.
Apply now to join us as a Research Grants Co-ordinator and help the MND Association to make a difference through our funding of research.
The client requests no contact from agencies or media sales.
Thank you!
JOB SUMMARY:
Join LSE Students' Union as a Sports Coordinator and play a key role in developing and supporting sports clubs and the Athletics Union. You will empower student leaders, coordinate events and fixtures, and ensure a high-quality sports experience for all club members. If you’re passionate about sport and student engagement, we want to hear from you!
Who are we?
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.
What's the Job?
LSESU is looking for a dynamic and proactive Sports Coordinator to join our Sports and Recreation team. As the primary point of contact, you will offer support and guidance to Sports Clubs and the Athletics Union (AU), empowering student leaders to create an outstanding experience for all members.
In this role, you’ll coordinate and develop Sports Clubs with a strong focus on inclusivity, health and safety, and the effective planning of fixtures, activities, and events. You’ll manage the logistics behind BUCS and LUSL fixtures, as well as plan and oversee Sports Club showcases, trips, and other major events.
You’ll work closely with both staff and student volunteers, contributing to the strategic and operational planning of the Sports and Recreation Team. Your role will directly impact the student experience at LSE, ensuring the smooth delivery of a wide range of student sport provisions, from facilitating impactful training for student leaders to overseeing the seamless execution of key events and sports fixtures.
Who are we looking for?
We’re looking for an enthusiastic and highly organised individual who is passionate about student sport and physical activity. You should be able to work independently, with excellent interpersonal and communication skills to engage a diverse range of audiences—from student volunteers to external partners.
To succeed in this role, you’ll need to demonstrate exceptional organisational skills, a methodical approach to administration, and the ability to solve problems creatively. While experience working with student-led sports clubs or societies, supporting volunteers, and a solid understanding of BUCS and LUSL fixtures is ideal, it’s not essential.
We’re looking for someone with a genuine passion for motivating others to be active, a strong work ethic, and a collaborative approach to working.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. Plus…
How do we recruit?
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
- Part 1: CV – Outlining your skills and experience to date.
- Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
- Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
For further about the role, please see the attached full job description and person specification.
Want to apply?
To apply for this role, please complete an online application.
Job Application Timeline
Closing date: 27th April at 23:59pm
Intended interview dates: 9th May
Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.
The client requests no contact from agencies or media sales.
Thank you!
Seriously ill children and their families deserve the chance to live a full life, supported by care that enables them to thrive. But for many, it’s a lonely and isolating experience. Parents and siblings struggle in a system that doesn’t meet their uniquely challenging needs.
That’s why we’re here – to make sure they can access high quality children’s palliative care, when and where they need it. Step by step, hand in hand, day by day, so that no one has to face living through their child’s short life - and death - alone.
This is a fantastic opportunity for a communications professional to help make sure that every seriously ill child and their family gets high quality children’s palliative and end of life care, when and where they need it. You will play a key role as, together, we provide direct support to children and families, unite services and professionals, campaign to change the system and raise funds to sustain our vital work.
As our Communication Officer, you will:
- source and manage stories and other content from families of seriously ill children
- create, post and monitor digital communications
- produce and manage our information for families and professionals
- support the team with media and public relations
- create a range of multimedia content
- support our marketing and campaigns
You will have skills, knowledge and experience in:
- communicating in a way which is consistent with visual and verbal brand guidelines
- digital communications, including web and social media
- PR and media relations
- publishing
- marketing
- awareness raising
- creative design
- storytelling
- copywriting, editing and proofreading
You will have excellent verbal and written communication skills, and be able to communicate sensitively when working directly with families of seriously ill children.
We offer a great rewards package, which includes:
- generous annual leave entitlement
- pension scheme
- staff assistance programme
- days off for volunteering
We are open to flexible working patterns. Depending on the task and your personal work preferences, you can work remotely or at our Bristol office. We hold monthly team meetings and 1:1 meetings at the office.
We are always looking for talented people, and welcome people regardless of age, disability, gender identity, marital status, race, faith or belief and sexual orientation. We particularly encourage applications from those with disabilities or from black and minority ethnic backgrounds.
Applying for the role
Closing date for applications is at 9am, Monday 12th May, 2025. If you are interested in applying for this post, please visit our website.
Registered Charity
21 - 50
We exist to ensure every seriously ill child and their family gets the high-quality children’s palliative and end of life care
The client requests no contact from agencies or media sales.
Thank you!
We are seeking a full-time Primary Science Mentor to join our team of experts. Through your knowledge of and passion for primary science education, you will inspire transformational change in schools.
You'll be home based and able to support schools in one of the following regions: East Midlands, North East England, North West England or South Wales Valleys.
About the Primary Science Teaching Trust (PSTT)
PSTT is a registered charity with a clear vision – we want to see excellent teaching of science in every primary classroom in the UK. We believe it is vital that children are engaged and inspired by science from an early age. We want to draw on their natural curiosity to help them explore, understand and ask questions about the world around them.
We’ve built a Primary Science Teacher College of over 200 outstanding teachers; each helping to shape and influence science teaching across the UK. We produce great resources that improve how science is taught and planned. We organise engaging professional learning events for teachers, and work with partner organisations to further enhance how science is taught. Our 2023-28 strategy is building on these strengths to reach more teachers across a more diverse range of schools.
We’re dedicating our most intensive efforts to areas of the UK requiring most development in primary science. Our Priority Areas initiative is being piloted in 30 schools, and in September 2025 we plan to launch this programme in a further 30 schools. Our Regional Mentors have worked with more than 3,000 schools across England, with exceptionally positive feedback.
Job summary
There are two parts to the Primary Science Mentor role. The majority of the role will focus on strengthening primary science teaching and leadership by leading our second Priority Areas initiative. Through their knowledge of and passion for primary science education, the successful candidate will inspire transformational change in schools taking part in this project. They will build close working relationships with participating schools and create a vibrant and exciting learning community based on mutual support and the sharing of expertise.
The remaining hours in the role will be as a Regional Mentor: joining PSTT’s growing team of primary science experts who provide bespoke support directly to individual schools, multi-academy trusts and other school groupings and organisations. This includes developing and delivering training in a variety of contexts, including online; working individually with Science Leaders; being a leading voice, expert and advocate for primary science (both regionally and nationally); and creating partnerships with other organisations that support science within the region.
A crucial part of the role is to ensure collection of appropriate data for both Priority Areas and Regional Mentor activities, so that we can evaluate our work against intended outcomes.
Key facts about this role
Salary
PSTT band E(ii): starting salary £49,149. A cost-of-living increase will be applied on 1 September 2025; amount TBC.
Pension and benefits
Employer pension scheme, sick pay and maternity/paternity/adoption pay as detailed in our pay and reward scheme
Location
Home based in either the East Midlands, North East England, North West England or the South Wales Valleys.
Travel
The job requires extensive travel to schools within the Primary Science Mentor’s working region, and sometimes beyond that region (including occasional meetings at PSTT’s Bristol office). Expenses will be reimbursed.
Line manager
Director of Regional Programme
Start date
1 September 2025. Potential for some work prior to 1 September to support with identification and recruitment of schools (to be discussed at interview).
Contractual basis
2 years
Hours
35 hours per week (full time), usually worked between Monday-Friday. You may occasionally be required to work during evenings and weekends.
Annual leave
28 days (of which 3 must be taken during the Christmas closure period) plus public holidays
Registered Charity
21 - 50
Our vision is to see excellent teaching of science in every primary classroom in the UK.
The client requests no contact from agencies or media sales.
Thank you!
Job Coach
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract
The Organisation
Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.
The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.
AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.
AoD’s Employment Service
The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.
We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
Background
Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.
The Post
The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.
Main Duties and Responsibilities
- To carry out a detailed job analysis of potential jobs / work placements
- To carry out detailed job matching of service users and jobs
- To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
- To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
- To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
- To build up natural support within employers and taper off one 1:1 job coaching over time
- To negotiate and implement disability-related reasonable adjustments on an individual basis
- To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
- To liaise with managers to discuss progress and respond to issues
Organisational responsibilities
- To work in accordance with Action on Disability’s Aims, Objectives and Values
- To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
- To promote the work of AoD and promote and implement the social model of disability
- To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
- To participate in and actively contribute to individual supervision, training, team and organisational meetings
- To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
- Any other task appropriate to the role.
Person Specification
Essential
- High expectations for the employment potential of young people with learning disabilities
- Experience of training, education or employment support delivery for marginalised groups
- Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
- An understanding of the needs of employers and the benefits to business of having a diverse workforce
- An understanding of the Social Model of Disability and its practical application
- Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
- Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
- Demonstrable problem-solving skills and experience
- Excellent negotiation skills
- Demonstrable ability to communicate with a wide range of people
- Good organisational skills and ability to keep accurate records and case notes
- Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
- Being willing and able to travel easily within the boroughs of London relevant to the role
- To be available for work during some unsocial hours according to the demands of the work
Desirable
- Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
- An understanding of the factors to be considered in supporting people with learning disabilities into employment
- Experience of working with disabled young people
Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.
Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.
No agencies please.
Thank you!
Head of Commercial Income
Are you an experienced senior leader with a strong background in commercial strategy, retail operations, and income generation? Are you ready to drive innovation and growth for a leading UK hospice charity? Prospect Hospice is seeking a visionary Head of Commercial Income to help deliver our ambitious plans and ensure financial sustainability for generations to come.
With a new five-year strategy underway, this is an exciting time to join us. We’re investing in our income generation team to ensure we meet our ambitious growth targets.
Hours: 37.5 hours per week (Monday to Friday, with flexibility as required).
What is the role?
This is a strategic leadership role where you’ll oversee our commercial income portfolio, including 18 retail shops, our warehouse and logistics operations, and emerging income streams. You’ll lead a dynamic team and create innovative business strategies to grow our commercial income from £6 million to £9 million over the next five years.
Key Responsibilities
- Lead and grow our commercial operations (retail, warehouse, logistics, and new income streams)
- Develop and implement high-impact business plans to increase revenue and profitability
- Expand retail operations and enhance both in-store and online sales performance
- Identify and develop new commercial opportunities to diversify income
- Monitor performance, manage budgets, and ensure targets are met or exceeded
- Inspire, mentor and develop a high-performing, values-driven team
- Collaborate with senior leaders to contribute to organisational strategy and innovation
This is a fantastic opportunity to combine commercial leadership with meaningful impact – helping fund exceptional end-of-life care for people in Swindon, Marlborough, and northeast Wiltshire.
At Prospect Hospice, we pride ourselves on being a great place to work. Our team culture is supportive, inclusive, and focused on continuous learning and innovation. You’ll be joining a charity that values diversity of thought and perspective, fosters a culture of respect, and encourages collaboration across all levels.
About you:
We’re looking for a commercially savvy, inspiring leader who can demonstrate:
- Extensive experience in a senior commercial leadership role, driving growth and profitability across multiple income streams
- Proven ability to develop and deliver effective commercial income strategies, business plans, and budgets to grow income and impact
- Exceptional leadership skills – ability to inspire, and build and develop a high-performing team
- Proven track record of delivering income against specific targets
- Strong analytical, communication, and relationship-building skills
- Ability to influence and negotiate
- Experience in expanding retail operations, driving growth and profit across both online and offline sales
- Experience in leading processes to develop new commercial income streams
Due to the nature of this role, a full UK driving license and access to a vehicle is also required.
Please see the job description for full details.
We offer a great range of benefits, including:
- 27 days annual leave entitlement (plus bank holidays)
- Generous contributory pension scheme and life assurance
- Discounts with local retailers, gyms, and service providers including Blue Light Discount Card
- Employee Assistance Programme
- Family-friendly policies and practice
- Supportive induction, and training and development
- A values led, inclusive working environment
- Free parking on-site
To apply, please submit your CV and a cover letter detailing your suitability for the role and why you’d like to work with us.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business, and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Thank you!
Are you passionate about building relationships, inspiring philanthropy, and making a lasting impact? Gloucester Cathedral is seeking a dynamic and ambitious Development Officer (Individual Giving) to join our dedicated Development Team.
This is a unique opportunity to play a key role in growing and managing the Cathedral’s individual giving income streams. Working closely with the Head of Development, you’ll implement and develop our regular giving and mid-level donor programmes, ensuring our supporters feel valued and engaged. You’ll also lead on donor stewardship, conduct prospect research, and play a pivotal role in managing our new CRM database.
Gloucester Cathedral is an iconic heritage site and a place of inspiration, faith, and community. Our ambitious fundraising campaigns, including In Tune: Music and Organ and The Cloister Project, aim to protect and enhance this extraordinary space for generations to come. Your work will directly contribute to preserving history while shaping the future.
We’re looking for highly personable individual who has experience in fundraising, marketing, or supporter engagement, and a track record of delivering excellent donor care. The successful candidate will have strong communication skills, a proactive and enthusiastic approach, and a willingness to work as part of a close-knit, supportive team.
This is a fantastic opportunity for a motivated and relationship-driven professional to take their next step in fundraising. If you’re ready to help shape the future of Gloucester Cathedral’s fundraising efforts, we’d love to hear from you!
Closing date is 9am on Monday 28th April 2025
Interview date in Gloucester 9th May 2025
Please note that CVs are not accepted.
The client requests no contact from agencies or media sales.
Thank you!
Fancy flexible working for a great cause? Kidscape can offer you a small, friendly team and the chance to make a difference to bullied children.
What's the role?
The Administation Officer is vital to the efficient functioning of several areas of our work. You will work closely with the Director of Finance and Director of operations, assisting with Financial, HR, operational and general administration.
What are we looking for?
Essential:
Passion for the vision and mission of Kidscape
Strong listening and communication skills, and excellent interpersonal skills with the ability to work with a range of people
Experience of working in an administrative role
Excellent organisational skills, with the ability to prioritise tasks and manage time efficiently
Excellent attention to detail in filing and collating information
Ability to work independently and as part of a team
Committed to diversity and inclusion and upholding organisational values
Excellent IT skills
Unwavering willingness and ability to learn new systems
Reliable, committed, and hands-on
Experience in Microsoft Office and other applications
Experience in finance and HR administration
Experience managing invoicing systems
A passion for supporting children and young people
Desirable:
Experience in Xero software or similar financial management software
Ability / confidence to use database / CRM systems/ Salesforce
An understanding of bullying behaviour and its impact on young people and their families
Experience of anti-bullying prevention workshops or programmes within a school environment
Please see our job pack for more information.
The client requests no contact from agencies or media sales.
Thank you!
Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.
As the Supporter Relationship Officer (Legacies) you will join Brooke’s Fundraising & Communications (FundComm) directorate at an exciting time, as we continue to deliver our five-year strategy. Embedding a new Supporter Engagement Funnel, a framework designed to guide supporters from initial awareness through to donating and long-term loyalty.
As part of the Legacy & Community Engagement team, which generates over half of Brooke’s income (approximately £13.5 million per year), you will play a vital role in deepening relationships with some of our most committed supporters those who choose to leave a gift in their Will.
This role will be focused on growing and retaining our legacy community by inspiring more supporters to include a gift to Brooke in their Will, while nurturing and stewarding those who already have. This will involve delivering a wide range of stewardship activities, from personalised communications to virtual and in-person events across the UK, all while working collaboratively across teams to champion a supporter-first approach across multiple channels.
The ideal candidate will bring experience in stewardship or sales, with a proven track record of cultivating and maintaining lasting relationships with supporters or clients. You will be an excellent communicator with the ability to spot and maximise opportunities as they arise, as well as being confident in telling compelling stories through copywriting and tailoring content to specific audiences.
If you’re passionate about building meaningful relationships and want to play a key role in securing Brooke’s future impact, apply now and help create a legacy that lasts.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The newly appointed EA support’s the International CEO (ICEO). The ICEO holds overall responsibility for the global ministry, including all aspects of strategy and operations across multiple regions. The EA’s role will be pivotal in providing high-level administrative support to the ICEO, ensuring the smooth operation of their daily activities.
Registered Charity
51 - 100
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.
The client requests no contact from agencies or media sales.
Thank you!
SafeDeposits is Scotland’s leading tenancy deposit protection scheme and dispute resolution provider. As a not-for-profit, SafeDeposits donates surpluses generated to its charity, the SafeDeposits Scotland Charitable Trust (“the Trust”). The Trust aims to improve standards in Scotland’s private rented sector by promoting education, training and best practice.
In addition to its grant-giving, the Trust is developing an ambitious research programme designed to inform future policy making and debate. This includes two new national representative surveys: “The Voice of the Tenant (Scotland)” and “The Voice of the Landlord (Scotland)”.
SafeDeposits and the Trust are part of the TDS [The Dispute Service Ltd] Group; a not-for-profit company limited by guarantee that operates equivalent deposit protection services across the UK and delivers a range of initiatives to raise standards in the private rented sector.
We have a new opportunity within our Policy, Research and Strategy team to join them as a Research and Programme Officer.
This is a full-time, permanent position ideally based within commuting distance of our Glasgow office. However, we are open to considering home-based candidates from other areas of Scotland, depending on their skills and experience.
The purpose of this role is to deliver and support the expansion of SafeDeposits research programme. The successful candidate will work on qualitative and quantitative research projects and ensure findings are disseminated effectively. Our priority is to recruit an individual with the requisite research skills and experience. Where required, appropriate training and support will be provided for the aspects of the role involving coordination of the grant-giving programme. The role offers a unique opportunity for a researcher to not only contribute to the evidence base, but to also work with TDS and SafeDeposits colleagues to commission evidence-based solutions for positive change.
Some of the key responsibilities include:
- Working with external contractors to deliver the Voice of the Tenant (Scotland) and Voice of the Landlord (Scotland) surveys.
- Conduct, analyse, and report on qualitative and quantitative research projects.
- Lead research collaborations with other organizations and stakeholders.
- Develop content, including blogs and social media posts, to share research findings in collaboration with marketing.
- Represent SafeDeposits Scotland Charitable Trust at internal and external events, including presentations and public speaking.
- Assess and monitor grant applications in collaboration with an external contractor.
To be considered for this opportunity you must:
- Have a degree in a relevant field
- Have a minimum of 3 years’ experience in research, social policy, or a similar role (or equivalent postgraduate study).
- Be proficiency in quantitative and qualitative research methods.
- Have strong working knowledge of Excel for statistical analysis and reporting.
- Demonstrate an understanding of data validity and credibility.
- Be able to demonstrate excellent verbal and written communication, with the ability to tailor messages to different audiences.
TDS offers a plethora of benefits inclusive of:
- 33 days holiday inc bank holidays
- BUPA Private healthcare
- BUPA Wellbeing cash plan
- Pension Scheme
- Additional day off for your birthday
- Plus many more!
To apply, please submit your CV and a covering letting outlining how your skills and experience match the person specification.
TDS is committed to equality, diversity and inclusion in our workforce and to be truly representative of all sections of society and our customers.
Registered Charity
101 - 500
Help tenants, landlords, and agents deal with deposit protection and dispute resolution as quickly and easily as possible.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to use your customer service skills to help wildlife? Are you someone who has experience of providing an excellent supporter experience and wants to make a difference for wildlife and the natural world?
We are looking for a passionate, target driven Supporter Data Officer to join our team and provide our members and supporters with a high quality supporter experience.
This role would suit someone who enjoys working in a friendly, dynamic environment where everything we do is to help local wildlife and allows us to connect with supporters who share our love of wildlife.
The successful candidate is likely to enjoy working with data and managing a CRM, being well-organised and the chance to ‘go the extra mile’ for our valued supporters.
Avon Wildlife Trust has exciting plans to create and restore habitats, enable people to take action for wildlife, and secure more land for nature across the West of England.
Avon Wildlife Trust is the largest local charity working to protect wildlife in the West of England area. We are one of the 46 Wildlife Trusts and the Royal Society of Wildlife Trusts that collectively form The Wildlife Trusts. Together, we are the biggest organisation in the UK working solely for nature.
Today, Avon Wildlife Trust employs over 50 staff and works alongside over 800 volunteers, supported by over 18,000 members. We work to bring wildlife back by managing and restoring habitats and inspiring people to take action for wildlife. We manage 30 nature reserves, covering over 1,000 hectares of land from ancient bluebell woods to Iron Age forts, nationally important wetlands, and wildflower meadows. The Trust involves people in nature’s recovery by empowering, equipping and supporting them to take action in their communities. We help people connect with nature through events, award-winning educational and community programmes and visits to our nature reserves. The Trust communicates and advocates for nature across the West of England, working with MPs and local Councils to ensure the importance of nature is reflected in legislation and local plans. And we work with landowners in the wider countryside to create living landscapes where people and wildlife can thrive.
Nature is for everyone and Avon Wildlife Trust is committed to building an inclusive organisation where the workforce reflects the cities and areas we serve and where colleagues feel confident about being themselves at work. Applications are welcome from people of all backgrounds, regardless of gender, sexual orientation, race, disability, marital status, age and religion, and are particularly encouraged from sections of society that are under-represented in the conservation sector. All appointments are made on merit.
The role is part time, fixed term.
Registered Charity
51 - 100
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
Thank you!
Job title: Community Activities Coordinator
Salary: Circa £25,129 per annum, pro rata
Hours: 34 Hours per week
Reporting to: Project Manager
Location: Barrow In Furness
About us
Groundwork aims to be the UK’s leading regeneration charity, working through partnership to create communities in which people are proud to live and work. This programme will deliver Groundwork’s mission of supporting people to improve their prospects and reach their full potential.
About the role
The Community Activities Coordinator plays a key role in reducing loneliness and isolation while increasing volunteering in the community as part of the Furness For You partnership.
The role involves:
- Organizing engaging activities (like workshops and events) to promote confidence, independence, and life skills.
- Providing one-on-one support and signposting to relevant services.
- Creating a welcoming environment to encourage community involvement and well-being.
- Supporting participants’ development of soft skills and personal goals.
- Referring individuals for additional support when needed, including help with food, fuel, and access to the community laundry.
Overall, the coordinator helps participants build meaningful connections and improve their quality of life.
This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service
Skills and Experience Requirements
- Excellent communication and interpersonal skills
- IAG Level 2 or equivalent
- Knowledge of the local voluntary and community sector and experience of working with people who have multiple barriers
- Ability to work on own initiative and self-manage work load whilst being a team player and recognising the importance of partnership working
- Have previous experience of running activity-based sessions
- Have previous experience of tracking improvements using Action Plans/STAR Outcomes or similar
- Ability to motivate people who lack confidence
- Customer care skills, caring and empathetic
- Experience of data collection and collation, including writing reports and case studies
- Strong communication skills, both written and verbal
- Ability to work as part of a team and individually
- Flexibility and be able to adapt to the needs of participants
- Previous experience in a similar role
- Experience of following safe lone working practice guidelines
- Knowledge & Experience of writing and completing risk assessments
Closing date: Midnight on Thursday 24th April 2025
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Make yourself at home
We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.
At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults
No agencies please.
Thank you!
Do you have experience working with large databases and a good working knowledge of data and processes? Do you have the skills and passion to help us support our CRM system and improve our supporters' experience?
If so, you could be Data Support Assistant we're looking for!
About the role
Our Database Support Team works to provide efficient, effective, and relevant system support to the users of the British Heart Foundation’s (BHF) CRM system, BlackBaud ECRM (BBEC), via the team’s helpdesk.
As a Data Support Assistant, you’ll play a key in supporting the work of the wider Data Operations team and Technology directorate, helping to structure and implement agreed changes and updates to the BHF’s CRM system and assist in the implementation & management of CRM housekeeping programmes.
You’ll work with a wide range of internal stakeholders, ensuring data is handled compliantly and efficiently across the board and our supporters have a high-quality experience and journey that they expect from us.
About You
With strong computer literacy skills, including knowledge of CRM systems or other database packages, as well as proficiency in Microsoft packages, you’ll be familiar with data querying and data manipulation.
You’ll have previous experience of using Raisers Edge/ BBEC/ or equivalent CRM/ database software, and will have excellent communication skills, able to develop strong working relationships with the team and colleagues at all levels of the organisation.
It would be beneficial to have a background in fundraising or marketing, as it will help in understanding the broader context of our projects. Additionally, your strong customer service skills will ensure that stakeholders have a high-quality experience and feel valued.
To be successful in this role you’ll also have:
- Experience of prioritising your own workload with exemplary attention to detail.
- Previous experience working with large databases, preferably Blackbaud products.
- A good working knowledge of data processes and management.
- Self-motivation, high organisation skills, and the ability to plan effectively, while maintaining accuracy and speed in tasks, upholding high standards, and meeting deadlines.
- Outstanding written communication skills, ensuring clarity and professionalism in all correspondence, with the ability to explain technical processes to a non-technical audience
Working arrangements
This is a 12 month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
nterview
The interview process will be via MS Teams on the w/c 5th May 2025
Registered Charity
More than 1000
Our vision is a world free from the fear of heart and circulatory diseases.
Thank you!
Bristol City’s official charity, the Robins Foundation, is seeking an Operations & Programmes Administrator.
We seek a highly organised and proactive individual to join our team as an Operations & Programmes Administrator.
This role will involve providing essential administrative support across a range of areas, ensuring smooth office operations, supporting programme logistics, assisting with data management and HR functions, and coordinating various tasks for matchdays and kit management.
As the first point of contact for many of our stakeholders, the ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask efficiently. If you enjoy working in a fast-paced environment, supporting a team, and ensuring the smooth delivery of various programmes and services, this role could be for you.
You will have
Essential
- A positive, proactive attitude with a focus on achieving results.
- Strong skills in Word, Outlook, Excel, and PowerPoint for creating documents, reports, spreadsheets, and presentations.
- Capable of addressing challenges independently and effectively.
- Comfortable handling tight deadlines, maintaining accuracy, and prioritising tasks.
- Willingness to work at different locations and adapt to changing service needs.
- Ability to work well with colleagues, providing support and contributing positively to team goals.
- Professional communication via email and phone, with the ability to convey information clearly and efficiently.
- Willingness to engage with external partners, clients, and stakeholders to provide information and maintain strong working relationships.
- Background in working in an office, supporting a team, and handling daily operational tasks.
Desirable
- Experience in using booking systems for participants.
- Familiarity with CRM or database systems (e.g., Salesforce or bespoke software).
- Knowledge of data protection regulations and how they apply to personal and sensitive information.
Reporting To:
The role will be based at Ashton Gate Stadium and reports to the Robins Foundation Head of Operations.
Safeguarding Statement:
The Robins Foundation is committed to safeguarding the welfare of children, young people and vulnerable adults and expects all staff and volunteers to endorse this commitment.
Equality Statement:
The successful candidate must ensure a positive commitment towards equality and diversity by treating others fairly and not committing any form of direct or indirect discrimination, victimisation or harassment of any description and to promote positive working relationships between all internal and external stakeholders.
Benefits
- 25 days annual leave increasing to 28 days (pro rata) after 5 years employment (plus bank holidays and Christmas closure days)
- 5 days paid leave to volunteer at a charity of your choice
- Pension scheme
- Employee Assist Programme
- Generous CPD budget
- Free Eye Test
- Free Flu Jabs
- Work equipment (BCFC clothing, laptop, phone)
- 1 x Bristol City and Bristol Bears tickets to home league games
- 20% discount in the Bristol Sport store
- The chance to be part of an incredible journey
Notes
This position is full time (37.5 hours per week), and we would like the successful candidate to start ASAP. Candidates must be willing to work occasional evenings and weekends. There will be an opportunity to manage your work programme. The successful candidate will be subject to an Enhanced DBS check.
Role Profile and Application form is attached to this job advert - please apply via Breathe with a completed application form. Please note that CV's alone will not be accepted.
Closing Date 27th April 2025 and interviews week commencing 5th May 2025.
