Customer jobs

About The Role
Closing Date: 22nd April
Interviews: 5th May
Contract: This is a fixed-term contract until March 2026
Location: This is a homebased role, covering the following regions: Gwent, Rhondda Cynon Taf, and Cardiff and The Vale
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next five years. Success in your role will enable the Alzheimer’s Society to campaign for change, fund research to find a cure, and support people living with dementia today.
We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within South-West Wales (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a homeworking role, and you will be required to regularly travel across South-West Wales to meet supporters and occasionally attend internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
About You

- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Able to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.

Person Specification:

- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Robertson Bell is excited to be partnering with a purpose-driven, forward-thinking charity at a pivotal moment of growth and transformation, to recruit their next Chief Operating Officer. This is a rare opportunity to step into a high-impact leadership role within a dynamic, values-led organisation delivering real change across London and beyond.

Following a period of strategic refresh and significant internal restructure, the organisation is now firmly in an accelerator phase - focused on embedding a bold new strategy, strengthening internal capability, and enhancing its long-term impact. With a passionate and diverse team, a new central London office space, and a strong executive team in place, the COO will be the final piece in a reimagined leadership puzzle.

This is a critical role designed to free up the CEO to focus externally, while you lead the internal engine of the organisation. You will drive forward operational excellence, bring clarity and rigour to financial oversight, and build the systems that enable scale and sustainability.

Your key priorities will include:

• Embedding and integrating the business plan across the organisation
• Strengthening financial reporting and oversight at both strategic and operational levels
• Leading a digital transformation programme, including CRM system selection and implementation
• Designing and delivering a robust impact measurement framework to inform long-term planning
• Overseeing governance processes and providing high-quality reporting to the Board
• Coaching and mentoring across functions to elevate cross-team capability

We're looking for a confident, detail-driven leader who combines strategic thinking with operational precision. You’ll be a systems-minded professional who enjoys getting under the hood and making things work better. The position will offer highly flexible working arrangements and a central London office base.

Key experience and attributes include:

• Proven track record in financial leadership and strategic business planning
• A systematic and methodical approach, with a love of process and structure
• Strong governance experience and familiarity with Board-level reporting
• Excellent interpersonal skills, able to coach, influence and challenge with credibility
• A mix of quantitative and qualitative analytical skills to support data-driven decision making
• Knowledge of the charity sector is helpful but not essential; broader business acumen is key

This role would suit either a seasoned executive looking for a mission-driven challenge or an ambitious rising leader ready for their next big step. Candidates with private sector experience, or exposure to complex transformation programmes are warmly welcomed.

Please apply now to arrange a confidential discussion!

We are looking for an Officer, Science to support us in our mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond. We are very proud of our innovative strategy and you can watch this film for more information about our work.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.

What will I be doing?

• Manage the annual IOP Awards - Medals and Prizes awards cycle, which celebrate outstanding physicists in the UK and Ireland.
• Support our strategic engagement with academia, universities, national research facilities and independent research organisations.
• Play a critical role in delivering our physics impact projects to shape the debate on matters of importance to the physics community in academia and business.

Projects you work on may include:

• Manage the IOP Awards - Medals and Prizes, including managing nominations and scoring on the Awards platform, executing the engagement plan, managing key stakeholders including Awards Committee and providing excellent customer service to nominees and winners.
• Support our impact projects, including encouraging participation from IOP members and Groups and setting up surveys, workshops and meetings to gather evidence from the community.  Past projects include Green Economy, Quantum and Semiconductors.
• Manage and engage with key stakeholders in academia, including IOP Fellows and Members, award winners and universities, bringing new members into the fold.

Who will I work with?

• Members, including Awards Committee, Council Trustees and Special Interest Group Committees.
• Senior individuals within academia and business.
• Staff within the Science and Innovation Department, and across the IOP and IOPP.

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

• Organisational skills – ability to work with minimum supervision, prioritise workload, and handle multiple tasks at once.
• Interpersonal and teamwork skills – ability to positively communicate with others, work with colleagues to deliver collaborative outcomes and the confidence to listen and understand.
• Communication skills – ability to express information clearly and effectively in written and oral form.

Nice to have

• Understanding and passion for physics/a physics undergraduate degree or equivalent.
• Experience of a membership organisation.

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

For this role, there is a requirement to be in head office on average 1 - 2 days per week to support team collaborations. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. 

We have an ambitious new corporate strategy and you’ll play a part in helping us to deliver it.  There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:

• An excellent pension scheme
• Private medical insurance
• Generous annual leave (25 days starting as a standard pro rota where required)
• Gym Membership (Via salary sacrifice)
• Company closure between Christmas and New Year and much more!  

To apply for this role please click the link below, best of luck with your applications!

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Harris Hill Charity Recruitment Specialists are delighted to be working exclusively with Buttle UK - a dedicated charity providing vital support to children and young people living in poverty - as they seek an organised and proactive Office Administrator to join their dynamic team. This full-time role offers the flexibility of a hybrid working arrangement, with three days per week based in their office in Oval (London) and two days working from home.

The successful candidate will play a crucial role in ensuring smooth and efficient day-to-day office operations. The Office Administrator will be the first point of contact for visitors and callers, providing excellent customer service and ensuring enquiries are dealt with in a timely and polite manner. You will manage company correspondence, track office supplies, and help coordinate internal events, including staff meetings and team-building activities. Your ability to keep the office organised and running smoothly will be essential in this role, as well as your support with admin tasks across different teams. In addition to office administration, you will be involved in supporting the Finance & Grants and HR teams. This includes liaising with suppliers, processing invoices, and assisting with payment reconciliation in the grants system, as well as supporting on recruitment, onboarding, and maintaining personnel records.

The ideal candidate will have at least a year of office administration experience, including using databases and spreadsheets. You will have strong IT skills and the ability to multi-task and prioritise in a fast-paced environment. You should be comfortable liaising with people from diverse backgrounds, have excellent attention to detail, and be able to handle sensitive information with confidentiality. A self-starter with a proactive attitude, you will thrive in a flexible, growing charity environment and demonstrate a genuine interest in supporting young people and families facing challenges.
You will be well-supported in your professional development, with opportunities to grow within a collaborative and empathetic team.

To apply, please submit your up-to-date CV to Giuseppe Di Maria via the apply button. 

Please note that cover letters are not required for this recruitment. Shortlisted candidates will be asked to complete an application form to move forward with the process.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Are you highly organised with strong communication skills and keen to learn and develop?

In this support role you will be responsible for stewarding supporters and donors, helping coordinate the Fundraising department activities and associated administrative duties.

This is a hybrid role with 2 days a week in the Oxford office.

The Charity
A social welfare charity committed to providing financial, emotional and practical support and services.

You will be joining a long standing well respected organisation with access to competitive employee benefits which include, Free onsite parking, Options for flexible working, 28 days holiday plus bank holidays, Employee Assistance Programme, Life Assurance (3 x salary) and a Pension scheme that offers 10% employer contribution.

The Role
Work with the Individual Giving Manager, Fundraiser (Individual Giving) and wider fundraising team to administer donor support communication.

Administering the individual giving fundraising programme with support from the wider team.

Develop and maintain relationships with key stakeholders, partners and associated organisation as agreed by your line manager.

Plan, execute and assistant in delivering national and large-scale fundraising activities.

Thank all donors in a timely manner via e-mail and letters and keep accurate records.

Ensure that the database CRM records for our supporters and donors are maintained and up to date.

The Candidate
A positive and creative approach to work.

Good telephone manner, including showing empathy towards in-memory and legacy donors.

Ability to record data accurately.
Self-motivated and confident in working both independently and in teams.

Good communicator, including face-to-face, phone, in writing and via remote communications.

Ability to manage time effectively, prioritise workload and plan-ahead.

Good IT skills (MS Office including Outlook, Excel and Word).

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Maternity Cover June 2025 – April 2026

Post Title Digital Marketing and Communications Officer

Responsible to  Director of Fundraising, Communications and Marketing

Purpose of post The delivery of SCT digital marketing and communications activities

Salary£33,000

Hours 35 hours per week

Line management             N/A

Location                            Hybrid working between home, SCT Head Office and SCT sites in East London

Additional Benefits: BUPA Employee Assistance Programme 

 BUPA Wellbeing plan 

Cycle to work scheme 

Season ticket loan 

25 days annual leave (rising to 30 with length of service) plus bank holidays. 

Contributory Pension Scheme with employer matched contributions of 5% 

Training and Development opportunities  

Hybrid working

INTRODUCTION

Spitalfields Crypt Trust (SCT) is an East London charity, providing practical help, support and training to people affected by homelessness and addiction. We are passionate about the people and communities we support and embrace creative, innovative and inclusive ways of working.

We provide a residential addictions treatment programme, supported housing, training and development opportunities and a highly effective Housing First service. Our nine charity shops and two social enterprises put us at the heart of diverse East London communities.

You will join a Fundraising, Marketing and Communication team committed to working collaboratively and sharing knowledge, ideas and skills, to create a supportive culture. This is something we are proud of and believe is at the heart of our success.

Over the past year, we have transformed our communications, updating our brand and messaging. In this role, you will use your creativity to continue to deliver a vision set out by our Digital Marketing and Communications Manager during their maternity leave.

We seek to recruit people with a good combination of talent, skills and potential, promoting equality for all.

ROLE AND RESPONSIBILITIES

In this role, you will have the opportunity to use your experience and creativity to deliver an exciting digital, marketing and communications plan, including

Digital Marketing

Create engaging brand social media content and publishing it across our channels, Facebook, Instagram, LinkedIn, YouTube and TikTok.

Support services, fundraising and retail marketing on social media, including implementing paid-for advertising.

Create and edit photography and video content for our website and social media channels

Create and send out marketing emails using MailChimp and report on their performance.

Monitor responses on our social media channels, ensuring messages and comments are responded to in a timely manner.

Support our WordPress website, including updating pages and uploading posts and stories, and look for opportunities for search engine optimisation.

Monitor the performance of our WordPress website and ensure that senior managers are alerted to any issues that arise.

Communications

Write case studies, blogs and other written content, working with colleagues across the organisation.

Design posters, flyers, brochures and reports using Canva, ensuring they are within the SCT brand.

Ensure any materials adhere to SCT brand guidelines.

Retail marketing

Work in collaboration with charity retail colleagues to:

Develop collateral for SCT Shops and Social Enterprises, ensuring materials are high quality and within the SCT brand.

Ensure there is a regular flow of compelling social media content that creates customer loyalty and reaches new customers.

Other duties

Work with the Director of Fundraising, Marketing and Communications and colleagues across SCT on the implementation of our 60th anniversary campaign.

Maintain a marketing calendar and project plans using ASANA.

Work with the Director of Fundraising, Marketing and Communications on PR activities, engaging with journalists and the media, influencers and other stakeholders.

Work in collaboration with colleagues in SCT services teams.

·Attend events and be willing to occasionally work outside working hours (TOIL will be given).

·Actively keep up to date with new developments in marketing and communications.

 

PERSON SPECIFICATION

 Essential

Digital Marketing

A minimum of two years managing social media accounts, including Facebook, Instagram, Twitter and Linked in.

A good understanding of GDPR legislation and how it relates to digital marketing.

 

Demonstratable experience of running a WordPress website, planning and uploading content and monitoring its performance

A demonstratable understanding of SEO and Google ads.

 

Demonstrable experience of managing paid for digital ads via Meta business manager.

Experience of producing creative and impactful social media content, including photography, video and audio materials.

Experience of creating compelling and creative marketing emails using e-mail marketing software such as Mail Chimp.

Experience of working with colleagues to develop their content creation skills and improve their understanding of social media.

Communications and marketing

A love of storytelling and excellent written communication skills, with the ability to write accurate copy for different audiences

Desireable

Proven experience of working within brand guidelines and advising others on brand execution.

Experience using CANVA to produce marketing materials in-house.

Demonstratable experience of managing a marketing calendar and leading planning meetings with internal stakeholders.

Experience in using ASANA or similar project management software.

Experience of working in a charity and working closely with fundraisers to promote their campaigns and activities.

Experience in charity retail marketing

Personal qualities

A proven ability to work with a range of internal and external stakeholders

A creative self-starter, with the ability to try new ideas and have the confidence to fail fast, test and learn.

A demonstrable interest in emerging ideas and developments in digital marketing and communications.

The ability to work with people with lived experience of homelessness and addiction, ensuring all interactions are carried out sensitively.

Data and Digital Services Manager

We are seeking a strategic and collaborative digital leader to help deliver a bold new data system for Scotland’s nature.

Position: Data and Digital Services Manager

Salary: £35,000 – £39,000 per annum, depending on experience

Location: Fully remote (with some UK travel)

Hours: 35 hours per week. Flexible working available. Part-time (minimum 28 hours/week) considered for the right candidate

Contract: Fixed-term to 31st March 2026

Closing Date: 9am, Monday 28 April 2025

Interview Date: Week commencing 5 May 2025 (TBC)

About the Role

The charity’s mission is to make data work for nature. The Better Biodiversity Data (BBD+1) programme is a bold new step towards transforming how biodiversity data is managed, accessed and used to support conservation, planning and policy decisions in Scotland.

As the new Data and Digital Services Manager, you’ll play a vital role in implementing and supporting a new, shared biodiversity data system developed with and for Scotland’s biodiversity community. This is a hands-on, highly collaborative role where you will:

• Work closely with local environmental records centres (LERCs), NGOs, recording groups, government agencies and developers

• Support system configuration and data migration activities

• Lead ongoing digital service delivery and user support

• Build strong relationships and drive user-focused development

• Contribute to the long-term sustainability of a nationally significant biodiversity data infrastructure

This role sits at the heart of an ambitious and funded project, based on the recommendations of the Scottish Biodiversity Information Forum (SBIF) Review and delivered in partnership with NatureScot and the Scottish Government.

About You

We’re looking for a confident digital services lead or data manager who is:

• Experienced in managing data systems or services in multi-stakeholder environments

• Skilled in data standards, integration and system support

• A great communicator, collaborator and problem-solver

• Comfortable working independently in a fully remote role

• Passionate about using data to drive change in environmental or public sectors

Experience in biodiversity, conservation or not-for-profit sectors would be a bonus, but not essential.

About the Organisation

The organisation is a UK-wide charity working to improve the collection, management and use of biodiversity data. With a fully remote-working team who meet four times a year in person across the UK. A Living Wage and equal opportunities employer, committed to building a diverse and inclusive organisation.

Other roles you may have experience of could include:

Digital Services Manager, Data Systems Manager, Technical Project Manager, GIS and Data Lead, Environmental Data Officer, Information Systems Manager, Biodiversity Informatics Lead.

IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy. 

This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services. 

You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year. 

If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you. 

To apply

• Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
• Visit our website to download an application form
• Submit your completed application form via our website

Please note that we do not accept CVs as applications.

Closing date for applications: 9am on Monday 12 May 2025 
First-round interviews: 21 or 22 May in central Birmingham

Corporate & Community Fundraising Officer
 
Hours: Flexible between 3- 5 day working week (with salary pro rata if less than 37.5 hours a week)
Location: Hammersmith, London – 2 days a week and Hybrid
Salary: £28,000.00 to £30,000.00 pa
Contract Type: permanent
Reports To: Senior Corporate Partnerships Manager
 
Are you a passionate storyteller with a knack for building meaningful connections?
 
Join our dynamic team as a Corporate & Community Fundraiser and play a pivotal role in driving our mission forward. In this exciting new position, you'll have the opportunity to craft compelling campaigns, engage with a diverse community of supporters, and corporate partners to unlock new avenues of giving. If you thrive in a fast-paced, purpose-driven environment and are ready to make a tangible impact, we’d love to meet you.
 
Job Purpose:
 
The Community and Corporate Fundraiser is responsible for developing and implementing fundraising initiatives to secure financial support from corporate partners and community groups. This role involves building strong relationships with businesses, local organisations, and supporters to maximize income and engagement.
 
Key Responsibilities:
 
Corporate Fundraising:

• Develop and manage relationships with corporate partners
• Identify and approach new corporate funding opportunities through sponsorships, grants, and corporate social responsibility (CSR) programs.
• Develop compelling funding proposals and partnership packages.
• Present engaging Lunch & Learns and regular progress reports to corporate partners.
• Work with businesses to create employee engagement opportunities, such as payroll giving, taking part in sporting challenges, sponsoring events and corporate volunteering.
• Monitor and evaluate corporate fundraising activities to ensure targets are met.

 
Community Fundraising:

• Engage with local communities, schools, faith groups, and clubs to encourage fundraising initiatives.
• Support individuals and groups with their fundraising efforts, providing guidance and materials.
• Develop innovative fundraising ideas to increase engagement and income.

 
General Fundraising & Administration:

• Maintain accurate records of donors, sponsors, and fundraising activities using CRM systems.
• Ensure compliance with fundraising regulations and best practices.
• Work collaboratively with marketing and communications teams to promote fundraising efforts.
• Prepare reports on fundraising performance and impact.

 
Person Specification:
 
Essential:

• 2 years minimum, experience in fundraising (Corporate and Community)
• Strong relationship-building and networking skills.
• Excellent communication and presentation abilities.
• Ability to work independently and as part of a team.
• Highly organised with good project management skills.
• Knowledge of fundraising regulations and best practices.

 
Benefits:

• Enhanced holiday. 25 days plus bank holidays and an additional day for each years completed service between 1-5 years
• Discretionary sickness scheme
• 6% employer pension contribution
• Opportunity to make a meaningful impact.
• Flexible working options.
• Enhanced maternity and paternity leave
• Medical cash plan
• Reimbursement for business travel and TOIL.
• Team events
• Cycle to work scheme

 
REF-220981

Are you ready to make a difference with your administrative skills? Do you want to be part of the largest and most successful charity retailer in the UK?

Our award-winning retail division offers rewarding careers in buying, and we are looking for a skilled administrator to join our Ecommerce team as a Buying Administrative Assistant for our Online Shops.

As a Buying Administrative Assistant, you'll support the Ecommerce Buying team in all aspects of their role and work with a large variety of products from our retail portfolio. The role requires a high degree of proficiency in MS Excel, Word, and PowerPoint, as well as our dedicated retail and eCommerce systems, for which training will be provided.

You'll be responsible for supporting many elements of the critical path for the product range life cycle, including:

• Supporting the Buying team to identify key trends to incorporate into product ranges and support product launches on time
• Managing the sample library for range reviews, quality assurance, and photography
• Performing competitor shopping online and in-store
• Managing internal systems and spreadsheets

You’ll collaborate closely with multiple internal stakeholders, including the wider Ecommerce, Digital, Marketing, Customer Service, and Buying & Merchandising teams.

Working arrangements

This is a blended role, where your work will be dual located between your home and our Northampton office.

The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you must be prepared to work in a flexible way to unlock your best work for our cause. Most of our colleagues on blended contracts can expect to spend some time in their office each week, on average.

About you

We're looking for a team player who can build excellent relationships and communicate effectively with people across the organisation.

To be successful in this role, you will:

• Have excellent attention to detail and strong time management skills
• Have a willing and can-do approach
• Be a team member and highly efficient administrator
• Be IT proficient in MS Office

You’ll have a strong interest in retail, especially charity retail, and previous experience working within a Retail Head Office environment would be beneficial. In return, you get the chance to join a talented team that works on exciting projects that really make a difference.

About us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

First stage interviews will be a one-way video interview shortly after the close date. This will be followed by two face-to-face panel interviews at the Northampton office. These will take place in early May for the first panel interview and towards the end of May for the 2nd panel stage. 

London – 3 days per week (Hybrid)

Permanent

£27,500 p.a. pro rata

About us:

Pragya is a non-profit development organisation committed to poverty relief and social justice in south Asia and east Africa. Our programmes span agriculture and rural livelihoods; conservation and green energy; water, sanitation and health; education; empowerment of women and minorities; and disaster management We aim at transformational change at the grassroots, focusing on marginalised communities in Nepal, India, Bangladesh and Kenya. We envision marginalised communities living dignified lives free from poverty and injustice, fully enjoying the benefits of development in a manner harmonious with cultural heritage and the natural environment, through sustainable development for the poorest, most neglected communities in challenging environments.

The role:

This role offers the chance to work with a global NGO, providing valuable experience in tackling key global development challenges, along with hands-on involvement with project and partnership management systems, grant tracking processes, and an opportunity to contribute to the development of impactful programmes. It provides exposure to the operations of an International NGO, invested in community-led holistic solutions to some of the most pressing problems of our times. You would enhance your knowledge and experience of the charity sector funding landscape in the UK and internationally. You would significantly expand your practical knowledge of project delivery and monitoring in diverse areas of international development such as water and sanitation, prevention of violence against women, food security and nutrition, rural livelihoods, biodiversity conservation, and community disaster resilience. You would write about our projects for funding applications and project reports, blog posts, newsletters etc. You would have the chance to network with other NGOs and funders at events and international development conferences. You may have the opportunity to travel to south Asia or Africa for project evaluation or conferences / networking, subject to funding. As you gain experience, there may be scope for you to contribute to project design.

You will be working in a friendly, professional environment There may be opportunity to increase hours to full-time subject to funding.

Person specification:

You would  research potential funding partners, write grant applications, and manage successful partnerships, including trusts, foundations, corporate groups, and statutory sources. Some charity-sector fundraising experience is desirable.. The ability to draft inspiring narratives for different audiences, as well as creating programme budgets using spreadsheets are crucial aspects to this role.. You would research and attend relevant events and identify other such opportunities to promote Pragya’s work, to network, and to learn about the latest research and trends in international development. You would contribute to Pragya’s social media posts, campaigns, and the charity’s administrative needs. A basic lf knowledge of video editing and media tools like Canva would be an advantage.

The UK branch of Pragya is a small team; the ideal candidate would be a self-starter, capable of managing their own work load. Those passionate about working in international development are encouraged to apply. We are looking for candidates who would anticipate being able to make at least a two-year commitment.

 Key specifications:

Essential

· A degree qualification with at least 2:1 or equivalent

· Fluent English with excellent writing skills

· Strong verbal communication and ability to represent Pragya at public events

· Basic knowledge of on-line communication platforms and media tools

· Proactive approach, ability to manage own workload, happy to work alone

· Excellent organisational skills and strong attention to detail

· Competent in the use of Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams) and good internet research skills

· Demonstrable interest in International Development

Desirable

· A degree in a relevant, essay-based discipline

· Fundraising experience from trusts / foundations / corporates

· Experience of using cloud-based donor management software (Salesforce, Oracle, CRM)

· Understanding of the issues Pragya works to address

· Prior travel to any of Pragya’s project-delivery countries

 Only shortlisted candidates will be contacted.You must have the right to live and work in the United Kingdom. Pragya is not able to sponsor visa applications either to commence or to continue employment. As part of our commitment to safeguarding, this post may require that you be subject to criminal records disclosure. Appointment will include a six-month probationary period.

Pragya is an equal opportunities employer. Charity no. 1082476

 

About The Role

Are you passionate about delivering unforgettable experiences and building meaningful connections? We’re on the lookout for a brilliant Events Stewardship Co-ordinator to join our friendly and driven team. If you love getting stuck into planning, thrive on making supporters feel truly valued, and want your work to make a real difference—this could be just the role for you.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This is an exciting and varied role where you’ll take the lead on shaping the supporter journey across our brilliant fundraising events—both here in the UK and overseas. From writing inspiring emails and engaging digital content to creating warm, thoughtful moments that keep our supporters feeling motivated and connected, you’ll make sure everyone who fundraises for us feels like a VIP. Using a mix of insight and creativity, you’ll help shape how people experience our events—from the moment they sign up right through to long after they’ve crossed the finish line.

You’ll work closely with a lovely team across Events, Fundraising, Marketing and Supporter Care, as well as with agencies and suppliers to help bring your plans to life. You’ll have experience managing supporter or customer journeys, running campaigns, and knowing what works—and how to make it even better. Whether it’s improving email performance, boosting engagement, or supporting income targets, your work will play a key part in helping us grow and evolve.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are seeking a highly organised and proactive Fundraising Administrator to join one of our charity clients for a12 month contact. 

The Role:

You will be the backbone of the philanthropy team, ensuring the smooth running of administrative tasks and providing vital support in managing donor relationships. Your attention to detail, strong communication skills, and ability to handle confidential information will be essential in this role.

Key Responsibilities:

• Provide comprehensive administrative support to the Philanthropy team.
• Coordinate meetings for key groups, including arranging logistics, communicating invitations, and distributing papers and minutes.
• Serve as an alternative point of contact for team enquiries, managing the general email inbox and directing enquiries appropriately.
• Assist team leads with administrative tasks, including biographies, letters, and receipts.
• Support donors by providing information on events and addressing their enquiries.
• Manage financial transactions, including creating payment reminders and receipts.
• Contribute to the quarterly newsletter by collating news pieces on the Award and events.
• Assist with event preparation and on-site support, liaising with guests and ensuring smooth event execution.
• Manage the day-to-day administration of our CRM, Salesforce, including uploading documents, adding accounts to campaigns, and creating leads and accounts.
• Conduct due diligence reports on new donors and lead reports through approval channels.
• Ensure all processes comply with fundraising regulations.
• Undertake other duties as required to support the organisation's objectives.

Person specification:

• Proven experience in providing high-standard administrative support in a busy office environment.
• Demonstrable experience in communicating with a broad range of stakeholders using various media.
• Experience with Salesforce or a similar data management tool.
• Experience in working or supporting others in managing relationships with key stakeholders.

Skills and Abilities:

• Ability to maintain confidentiality and adhere to protocols and procedures.
• Excellent written and verbal communication skills, with fluency in English.
• Meticulous attention to detail and strong organisational skills.
• Proficient in MS Word, Excel, and PowerPoint.
• Strong clerical and administrative skills, including filing, record keeping, and report writing.
• Ability to work independently and with minimal supervision.

Personal Attributes:

• Proactive, results-oriented, and a team player.
• Ability to work accurately under pressure and meet strict deadlines.
• Flexible, with a positive attitude and willingness to contribute to team activities.

What’s on Offer:

• A salary of £25,670
• An immediate start
• A hybrid working pattern, 2 days in London
• A 12 month contract

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Why join us?

Since 1932 the Association of Anaesthetists has worked to promote safety in anaesthesia and to help patients through education, training, research, and supporting the wellbeing of our doctors in the UK and Ireland. Today we represent over 10,000 members and provide an influential voice in health policy through active advocacy and campaigns work.

As an employer, we offer an excellent benefits package, beautiful surroundings in which to work, and a focus on wellbeing, which is recognised by our Investors in People accreditation and membership of Wellbeing of Women charity. For more information, visit our website.

About the role

The Marketing Lead (Membership and Events) is responsible for leading on the marketing activities for the Association’s income generating products and services, including member recruitment, member retention and educational events.

Working with teams across the whole organisation, the post-holder will play a vital role in devising and delivering impactful and joined-up campaigns, while ensuring that our members are at the heart of everything that we do.

Key responsibilities include:

• Devising and delivering marketing plans for membership recruitment in line with the Association’s new member value proposition and growth targets
• Delivering the communications plans for subscription renewals
• Reviewing and improving the onboarding journey for new members
• Supporting the development of the Association’s website
• Devising and delivering a marketing strategy for educational events and conferences

For more information and to download the job description, please our website.

About you

We’re looking for an organised and proactive marketing professional with experience of developing and delivering multi-channel marketing campaigns with demonstrable results, preferably in the membership sector. If you also have experience of managing internal and external stakeholders, are able to juggle multiple priorities to tight deadlines and have experience of a range of digital platforms, then we would like to hear from you.

How to apply

To apply for the role please send us your CV and a supporting statement of not more than two pages covering how you meet the person specification. Please include the title of the role you are applying for in the subject line.

Salary: £43,332
Location: London (Hybrid - minimum 2 days in office per week)
Contract type: Full-time
Closing date: Tuesday 29 April 2025. Interviews will be held 8-9 May.