Customer Insight Manager Jobs in Central London, Greater London
The Director of Fundraising and Communiations will play a pivotal role in the delivery of the Foundation’s 2023 – 2026 Ready for Business organisational strategy and our ambition to reach one million women entrepreneurs by 2030, significantly scaling income generation and building the Foundation’s profile. The postholder will be a member of the Foundation’s Senior Leadership Team (SLT), along with the CEO, COO, Director of Programmes and Impact, and Finance Director.
We are seeking an individual who will excel at bringing creative and ambitious growth plans to life and has strong leadership and communications skills. The Director of Fundraising and Communications will have significant multi-income stream experience and will lead the development of a new income generation strategy to drive fundraising activities across philanthropic donors, corporates, family offices, foundations and institutional funding, maximising ROI and creating a sustainable organisation. You will continue to build the profile of the Foundation with key audiences, managing the Foundation’s brand and reputation and positioning the organisation as global experts in women’s entrepreneurship.
Benefits
- A fantastic package of 28 days of annual leave (which excludes bank holidaysbut includes three days to be taken during the festive break).
- An organisation that values you. As a smaller organisation, we value everyone’sindividual perspective and voice and all team members are able to contribute to our strategic planning.
- Professional development, with career growth built into each staff member’sannual plan and a wide range of skills-building and learning opportunities provided.
Our values
- Women entrepreneurs at our heart: Without women entrepreneurs we wouldn’t exist, so it is vital we put their experiences, perspectives and passions at the heart of what we do and how we do it.
- Feminist first: We proudly follow feminist leadership principles, building an inclusive environment where everyone feels they belong.
- Great to work with: We care. We are experts. We always seek to deliver high-quality work and results. We are positive and professional, and always operate with integrity.
- Dynamic and entrepreneurial: The essence of entrepreneurship is creativity and innovation. We harness this spirit of courage, embracing opportunities and making bold moves to achieve our mission.
- Powered by knowledge: We seek data to understand and share. We nurture a culture of enquiry and positive challenge. We look outward and encourage dialogue and exchange
We work with partners to eliminate barriers to entrepreneurship for women, enabling global economic gender justice.
The client requests no contact from agencies or media sales.
Fundraising Development Officer
2 Roles Available.
£37,099 - £40,437 pa
City of London E1 8QS and we are a hybrid working organisation
This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.
Purpose of Role
The Fundraising Development Officer will play a pivotal role in advancing our organisation's mission by managing and delivering a range of projects within the Fundraising and PR portfolio. This newly established role is integral to ensuring that our fundraising and public relations efforts are executed with precision, impact, and in alignment with our strategic objectives.
As the Fundraising & PR Development Officer, you will be responsible for the end-to-end project management of specific initiatives, from initial planning and stakeholder engagement through to implementation, reporting, and analysis. Working closely with both internal teams and external partners, you will ensure that all projects are delivered on time, within budget, and to the highest standard.
In addition to your project management responsibilities, you will be instrumental in driving innovation and continuous improvement within our Fundraising and PR functions. By analysing project outcomes and gathering insights, you will help refine our approach, ensuring that we remain responsive to the needs of our audiences and the ever-evolving external environment.
Join us at the heart of Comic Relief's mission to create a just world, free from poverty. As a Development Officer, you'll play a vital role in making that vision a reality by contributing to our Fundraising and communication efforts.
Key responsibilities:
Project manage specific fundraising and / or communication projects in line with the FR&PR team annual plans, including all associated activity from planning, budget forecasting, delivery and monitoring and evaluation. This could include projects across the supporter lifecycle (e.g. acquisition / retention / stewardship) and across a wide range of products and audiences (e.g. cash, regular giving, prizes, lottery, in-memory and in celebration giving, legacies, challenge events, community or schools fundraising, media relations and / or PR focussed stunts and initiatives).
Working with colleagues, develop clear and robust activity testing plans to generate actionable insight and learning.
Collaborate with and / or manage day-to-day relationships with internal and external partners to ensure successful delivery of agreed Fundraising or communication products or activities, maintaining accurate records and documentation.
Work with colleagues to ensure audiences/relationships are segmented and stewarded effectively to maximise engagement and impact using the Customer Relationship Management system and the data we hold on our supporters as critical tools and information in your day to day work.
Participate in a wide-cross section of initiatives designed to raise awareness and funds in support of Comic Relief’s work.
Keep abreast of the fundraising marketplace to identify opportunities to enhance Comic Relief’s fundraising campaigns.
Play an active role in the Fundraising Team, working collaboratively to enable inclusivity and diversity in order to drive high performance and an action-oriented culture,
Play an active part in the development of annual plans and budgets, taking key learnings from previous activity and making recommendations to facilitate income growth.
Person specification
Essential criteria
Proven knowledge and experience in a business to consumer direct marketing or digital marketing environment.
Able to demonstrate competence in project management, with experience of end to end project delivery and autonomously managing own time to meet deadlines.
Experience of developing and implementing robust testing strategies, reporting back on performance data and making recommendations based on analysis
Understanding of relationship marketing; audience segmentation and targeting
Understanding of and experience of using a CRM system and related analysis or marketing tools
Excellent attention to detail
Excellent communication and numeracy skills, proficient in MS packages
Comfortable working independently and as part of a team, with effective stakeholder management experience
Able to demonstrate willingness to learn and develop in a fluid, high impact environment.
Desirable criteria
Previous experience in a fundraising focussed role
Experience of working on through the line marketing campaigns, including a range of online and offline media and channels to generate income
Experience working across a range of fundraising products / asks such as Individual Giving (cash and RG), In Memory Giving, Prizes, Gaming
Experience of innovation techniques and / or new product development approaches
Experience of working on PR initiatives and with stakeholders in the media
Perks and benefits:
· Flexible working hours
· Work from home option
· Life Insurance
· Wellness programs
· Employee Assistance Programme
· Enhanced maternity and paternity leave
· Paid emergency leave
· Sabbatical Opportunities
· Professional development
· Mentoring/coaching
· Paid volunteer days
· Payroll giving
· Salary sacrifice
· Team social events
· Extracurricular clubs
· Cycle to work scheme
· Free fruit
To apply please visit our website via the link and apply online.
Closing: 11.55pm, 30th Oct 2024 BST
Interviews are expected to take place from the 6th to the 8th of November (Via Zoom)
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Why work at Comic Relief
There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,
There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.
Disability Confident Employer
As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Fundraising Acquisition Lead
SALARY: £30,000 pa – £40,000 pa (FTE) depending on skills and experience, (working 3 days per week with Wednesday as a working day, pro rata salary £18,000 pa – £24,000 pa)
LOCATION: Home Working/London Office
HOURS OF WORK: Part-time 21 hours per week
REPORTING TO: Head of Fundraising
Are you a skilled fundraiser with a heart for the Christian community? Join Premier as the Fundraising Acquisition Lead!
Premier, Europe’s largest Christian Media organisation, is seeking a Fundraising Acquisition Lead to join us at a pivotal moment in our history. As the Fundraising Acquisition Lead, you will be at the forefront of attracting new donors to support our mission of helping people encounter God through media. Your expertise in strategic donor acquisition and innovative communication will be key to expanding Premier’s reach and impact, ensuring we continue to deliver content that inspires faith and engagement across our diverse media platforms.
Role Overview
- Play a key role in developing and executing Premier’s innovative donor strategy to attract new supporters.
- Plan journeys from initial contact to the first gift across multiple communication channels, automating communication where possible.
- Implement robust testing of acquisition strategies to continually refine and improve donor outreach efforts.
- Draft, edit or commission compelling messaging that brings people closer to the heart of Premier’s mission.
- Work closely with internal teams to support cohesive campaigns that enhance donor acquisition.
Why Join Premier?
- We offer a competitive salary
- Hybrid work
- Additional leave on your birthday
- Extra annual leave in addition to statutory
- Competitive sickness absence pay scheme
- Life Assurance scheme
- Employee Assistance with online GP scheme
- Working from home equipment allowance
- Eye care scheme
In addition to competitive pay and benefits, Premier offers:
- A great place to work, with people who support, encourage and look out for one another. You will love coming into work, both in person and virtually.
- Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
- Dynamic team culture with a supportive, creative, and passionate team that values innovation and collaboration.
Please note that the nature and/or context of the role means that an occupational requirement applies for the postholder to be Christian.
Ready to make a lasting Impact? Apply now!
Premier exists to help people encounter God through media.
The client requests no contact from agencies or media sales.
We are pleased to announce an exciting new Debt Advice Traineeship programme.
We are looking to train 5 individuals to become qualified Debt Advisors through a comprehensive training programme that includes classroom-based learning, practical experience, e-learning, and mentorship all ensuring trainees get a well-rounded experience.
Trainees will be offered a full time, fixed term employment contract until 31 March 2025 while they complete their training and qualification (Level 3 and 4 Community Money Advice, Debt Advice Training). At the end of the traineeship we hope to support graduates into longer term employment.
This programme provides trainees with both theoretical knowledge and practical skills, helping them understand the complexities of debt advice and the necessary regulations.
Applicants do not need any previous debt advice experience, we are looking for individuals who have good written and verbal communication skills as well as some IT and phone skills that will be developed throughout the programme. Crucially we are looking for individuals who have an interest in a longer term career in debt advice and who want to provide crucial support to individuals and families struggling with financial burdens.
Our values are Inclusive, Courageous and Empowering and we expect everyone who works with us to work in a way that aligns with these values and to do their utmost to deliver our strategic objectives according to their role.
We think this would be a great opportunity for those currently out of work or who are looking for a new/change of career.
Please note that these roles will be based full time at one of our Advice centres (Toynbee Hall 28 Commercial Street OR Debt Free Advice, 2 Town Square Barking Learning Centre). If you have a preference on location, please indicate that in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have good horticultural skills and some teaching/training experience? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with? Then join us as a Horticultural Trainer.
Right now, our Old Moat Garden Centre in Epsom is looking for a Horticultural Trainer to join the team. An integral part of the local community, we provide retail and horticultural services to the public and training and work-based opportunities to adults with mental ill health. But it’s only possible with the help of people like you.
Day-to-day, you’ll assist with the supervision and training of the people we support and contribute to the development of the service. We’ll also rely on you to open the centre and serve customers to enable the sale of plants and associated products during selected bank holidays and weekends. Providing horticultural advice and maintaining all plant stock in good condition will be important too, as will helping to assess risk and getting involved in team evaluations and reviews. And, when it comes to promoting an environment of service user involvement and recovery, again, you’ll be there, ready and willing to play your part.
As well as a proven ability to motivate and train others, including running group activities, you’ll need good time management skills and a creative yet practical approach to problem-solving. We’ll also be looking for lots of initiative and an enthusiastic, flexible and innovative approach to work. A commitment to working with people with mental health problems is, of course, a given, while a flair for maintaining appropriate records and implementing new procedures is also essential.
We are committed to increasing our diversity and we would welcome applications from those with lived experience.
This is a permanent part-time role requiring the post holder to work 22.5 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply please submit a CV and supporting statement which should clearly outline your skills and experience in relation to the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Our Head of Membership Services will lead the development and implementation of an ambitious membership strategy and engagement plan, ensuring our offer remains competitive and meaningful, meets our members’ needs, and is responsive to feedback.
In this senior management role, you will be responsible for strategic and operational leadership of the membership team, ensuring that members have a positive and engaging experience, that their voices and interests are heard within RCEW, and their interests represented in decision-making.
You will lead on supporting our members to work within the framework of the Rape Crisis National Service Standards (2024), producing and updating guidance and information as necessary and facilitate the sharing of best practice through peer support spaces.
We require the post holder to be female - Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. RCEW and local Rape Crisis Centres provide space where women and children who have experienced sexual violence and abuse are supported and can access services.
The client requests no contact from agencies or media sales.
Senior National Fundraising Officer.
Salary: £35,000 per annum.
Location: Homebased
Contract: Permanent, 35 hours per week.
Benefits:
- 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
We are seeking a dynamic, innovative and talented Senior National Fundraising Officer to join our team during an exciting time while we grow our Individual Giving programme.
This pivotal role works with a range of colleagues across our income and engagement teams to manage key projects and develop innovative and compelling multi-channel fundraising campaigns.
The successful candidate will be responsible for retention and acquisition campaigns that talk to thousands of individuals, using their direct marketing and fundraising skills to effectively generate income and build relationships with supporters across a wide range marketing channels and different activities. You will also manage the delivery of specific new products and will work collaboratively with other teams on our integrated campaigns e.g. a Christmas appeal (Secret Santa).
How you'll help to create brighter futures
- Planning and delivering inspiringintegratedcampaigns and contribute to the development and delivery of a multi-year cash growth strategy.
- Leading the development and growth of newfundraising product(s) or incomegeneratingopportunities.
- Managing key projects to help us grow and develop our individual giving programme.
- Deliveringincome targets to contribute to team income targets and against other supporter
- Increasing and diversifying revenues streams and deliver greater value from existing revenue streams.
- Contributing to the development and implementation of supporter journeys for all new supporters/prospects acquired.
- Leading the Project Management & creative development of campaigns and other marketingmaterials.
Let's talk about you
An innovative, dynamic and experienced direct marketer, you use your insight-based decision making to plan and deliver exceptional fundraising campaigns. You have experience working with different direct marketing channels such as direct mail, telephone fundraising and sms.
Highly collaborative, you are used to working with a range of internal and external colleagues to efficiently deliver projects and campaigns which maximise income.
You use insight and your strong analysis skills to test and optimise your campaigns and take learnings along the way. You are innovative and use creative thinking to see different ways to elevate your campaigns and look for new ways to raise income to support vulnerable children and young people.
You will have:
- Relevant fundraising & substantial direct marketing experience and can demonstrate has been applied to drive revenues in a complex organisation/charity.
- Specific experience of acquisition & loyalty funnel management to a public audience (mass).
- Experience of setting up and ongoing managing relationshipswith external suppliers.
- Extensive experience of project management, including delivering to timescales and budgets.
- Excellent IT skills particularly including using CRM system and excel.
- Experience with digital marketing platforms such as content management systems, email marketing systems, social media tools and web analytics would be an advantage but not essential.
- Ability to work independently and proactively, to prioritise work and meet deadlines with well-developed time management skills.
- An understanding of other channels (such as digital channels) and the wider marketing mixes impact on fundraising & marketing.
Please see the Job Description for the full list of accountabilities and requirements.
Contact: David Simpson on 01923361732 or email us at quoting reference 10226.
Good to know
Application Process
Please note we are unable to offer visa sponsorship for this role.
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Diversity, equality, and inclusion
At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace.
We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.
Want to know more about Action for Children?
Find us on , , or to get to know us better.
Closing Date: Monday 28th October 2024.
Interviews dates are around the 4th and 5th November 2024 by MS Teams
See below for further information about working with us:
ISEAL is offering an exciting opportunity for a proactive and well-organised individual to support the ISEAL Innovations Fund. The role will provide thoughtful administrative, logistics, and communications support, and will offer valuable exposure to ISEAL members’ work and ISEAL’s approach to catalysing global efforts to advance on critical social and economic sustainability issues.
The Coordinator will have a key role in the administration of grants provided through ISEAL´s Innovations Fund, supporting the grant making processes and the review of grantee project progress and learning. The Innovations Fund is ISEAL’s grant-making facility for collaborative projects to enhance the efficiency and effectiveness of sustainability systems.
To be considered for this role, you will be highly organised with great attention to detail and a committed approach to serving customers or stakeholders. With an ability to work efficiently and independently and the initiative to take things forward within an agreed scope, you are comfortable in your communications and interactions with colleagues and external stakeholders. You enjoy working on multiple tasks and activities at the same time, using or developing systems to prioritise tasks. You will have gained a good level of experience already in roles focused on project administration and communication with customers or stakeholders, ideally in a non-governmental or membership organisation.
In return, ISEAL can offer inspiring insight into the world of sustainability initiatives and sustainability issues, a supportive organisational culture, and good opportunities to develop professionally and personally in an international NGO environment.
The key responsibilities we entrust you with
Innovation Fund administration
- Provide administrative support for day-to-day operations of the Innovations Fund
- Implement project processes, including preparing and finalising contracts, coordinating payments, and maintaining project-related systems (e.g., tracking deliverables, activities, and invoices and expenditures)
- Coordinate project and grantee meeting logistics and agenda preparation; take notes and track and implement follow up actions
- Monitor grantee compliance with reporting requirements and communication guidelines, reporting issues and coordinating appropriate follow up action
- Support organisation and delivery of community events
Learning and Communication activities
- Carry out analysis of grant project data and progress
- Contribute to monitoring and learning activities, and keep records on appropriate systems
- Support production of communication products (e.g. project summaries, case-studies)
- Collect information on grant projects from existing project materials, and support with the implementation of specific activities to extract project learnings and insights in collaboration with other Fund staff
- Collect/extract data, statistics from Innovation Fund grants and unsuccessful applications to support in identification of key lessons and trends
- Upload and keep up to date grant, contact and event participant records on Mondaycom, Salesforce, and other relevant systems
- Support the analysis of these and other databases, preparing data summaries, graphs and diagrams with Excel and other tools, and drafting presentations for internal learning and reporting
Experience, Knowledge and Attributes
- Experience working in a support/administrative role, ideally in an international NGO, professional or membership organisation, or research/knowledge organisation
- Strong administrative and organisational skills, and experience with project administration, meeting/event organisation, logistics, etc.
- Skills and interest in information systems, data tracking and/or monitoring and evaluation, with some experience supporting on contact management and information/data tracking and analysis
- Understanding of what standards systems are and how they help deliver change on sustainability issues
- Confidence in communications with colleagues, customers and external partners, displaying professionalism & right level of tact and awareness of others
- Good time management and ability to efficiently organise and deliver multiple tasks simultaneously
- Able to work independently, including in a remote work environment, and to ask for clarification/direction when needed
- Collegial and able to thrive in a dynamic work environment while supporting multiple colleagues
- Excellent written and spoken English
- Confidence in using IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of databases (e.g. Salesforce) and proficiency in MS Office
- Desire to contribute to a more sustainable world
Additionally desirable
- Comfortable in providing support in public speaking situations (e.g. webinars, workshops etc)
- Experience in grant making or monitoring and evaluation
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Salary: £30,000-£34,500 p.a. depending on experience (full time, 37.5 hours per week)
Location: London is the preferred location. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder may be required to undertake occasional international travel
Ideal start date: asap
How to apply
Specific enquiries about this role and the application process can be sent to the recruitment(at)isealalliance(.)org.
Deadline for applications is 21 October
Please note that we will only contact shortlisted applicants.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 25-28 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 30 Oct – 3 November
Panel interviews (Teams): w/c 4 November
Decision: 14 November
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Head of Legacy and In Memory Fundraising-Mat leave
Salary: Band E £53,328 to £54,880 P/A
Location: London
Tenure: 1 year Fixed term-Full Time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you experienced in fundraising with the legacy and In-memory space?
Are you ready to make a transformative impact in the world of charitable fundraising?
Could you develop and execute a strategy, embedding a legacy programme that grows AAUK's short and long-term legacy income?
Then we'd love to hear from you!
ActionAid UK is looking for a dynamic and strategic leader to helm our Legacy & In Memory Fundraising programme. This is an exciting opportunity for an experienced fundraising professional to lead innovative campaigns that will strengthen ActionAid UK’s mission to support women and girls living in poverty.
In this role, you will drive the development and execution of a forward-thinking strategy that ensures the growth of our legacy income for years to come. You’ll have the freedom to innovate, explore new channels, and design creative campaigns that resonate deeply with our supporters. Your work will be aligned with ActionAid’s commitment to feminist principles and anti-racism, shaping a fundraising programme that champions equity and inclusivity.
There are exciting times ahead as we finalise our Legacy and In Memory strategy through 2025 and craft a new roadmap for the future. Collaborating with Smee and Ford, we are diving deep into strategic planning sessions fuelled by crucial data insights, with a strong emphasis on enhancing our digital marketing strategy.
In parallel, we are fully engaged in advancing our CRM development project and fostering cross-federation collaborations. Additionally, we are in the process of creating a new legacy propensity model to drive impactful decision-making. Utilising valuable insights, we are shaping a compelling business case for introducing a new in-memory fundraising product, such as a tribute fund platform.
Moreover, in close partnership with our Legacy Case Administration Specialist, we are designing an extensive Scheme of Delegation for legacy case administration at AAUK.
As a key member of the Public Fundraising team, you’ll lead and inspire your team, ensuring they are equipped to deliver exceptional results. Your role will involve managing budgets, monitoring trends, and overseeing the execution of impactful stewardship campaigns. With collaboration at the heart of ActionAid, you’ll work closely with teams across the organisation to ensure a unified approach to supporter engagement and operational success.
If you are passionate about transformational change and are ready to bring your creativity, leadership, and strategic thinking to a cause that truly matters, we want to hear from you. Join us in making a lasting difference and be part of a global movement that fights for a more just and equal world.
Apply now and become a driving force at ActionAid UK.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
An exciting opportunity has arisen to join Pro Bono Economics (PBE), an organisation that prides itself on its flexible working environment, culture of learning, focus on employee wellbeing and the strength of our employee relationships. PBE offers a strong benefits package, opportunities for development and a team working at the top of their game.
PBE’s mission is to end low personal wellbeing in the UK. We do this by helping charities and social enterprises understand their economic and social impact, so they can improve their overall effectiveness. We enable professional economists from the private and public sectors as well as academia to volunteer their skills to tackle some of the most pressing issues in society. We have worked with over 500 charities since our inception in 2009.
Having successfully delivered a major programme of groundbreaking work on the condition of the charity sector in the form of the Law Family Commission on Civil Society at the start of 2023, PBE is entering a new phase in its development. Building on its growing research and policy expertise and its strong association with the social sector, the organisation is taking a bottom-up and top-down approach to exploring, understanding, and tackling the causes and consequences of low personal wellbeing in the UK that uses the insights and perspectives of charities and community groups as a unique jumping off point. PBE is focused on delivering high quality research that both translates into real policy and practice impacts for people with low wellbeing and supports a more effective social sector to help deliver that change.
About the role
The Head of Fundraising will be responsible for executing Pro Bono Economics’ (PBE) fundraising strategy under the Director of Development’s guidance. This role focuses on increasing and diversifying income through building relationships with trusts, foundations, corporates, and high-net-worth individuals, while also securing funding for specific research projects in collaboration with the research team. The role includes managing donor engagement, overseeing grant applications, leading a small team, and ensuring compliance with fundraising regulations, all while maintaining operational oversight of the fundraising department.
Post type: Full-time, Permanent, hybrid working
Staff Benefits
- 28 day annual leave per year (excluding bank holidays)
- 7% employer pension contributions
- Group life assurance scheme and sickness cover
- Employee assistance programme
- Enhanced parental leave policy
- Generous personal development budget
- Discounted university gym membership
- A flexible work environment committed to employee wellbeing
Main Duties & Responsibilities
- Fundraising strategy implementation: Deliver PBE’s multi-year fundraising strategy to expand and diversify income from major donors, trusts and foundations, corporate partners and research institutions
- New business development: Identify and secure new funding opportunities, focusing on building sustainable partnerships.
- Research support: Collaborate with the research team to identify funding for specific research projects and submit tailored grant proposals.
- Donor engagement: Steward relationships with existing donors, ensuring renewals and funding upgrades.
- Bid writing & reports: Develop and write compelling grant applications, case for support documents and reports which communicate PBE’s services and research programmes.
- Departmental leadership: Support the Director of Development in managing budgets, resources, and a fundraising officer, ensuring team efficiency and future planning.
- Regulatory compliance: Ensure adherence to fundraising regulations and policies, including GDPR and safeguarding.
About you
Report directly to the Director of Development, the Head of Fundraising will have the following experience and skills.
Experience
- You have senior fundraising experience across a broad mix of income streams, a talent for building partnerships, bid writing and a strategic mindset.
- Experience working with research-driven organisations is a plus, as is familiarity with CRM systems like Salesforce.
- You are happy to roll up your sleeves and spend as much time focused on immediate management and income priorities as you are on strategy and ideation.
- Will be suited to a senior fundraiser looking for their first Heads of role or someone who has already taken that step.
- A strong commitment to PBE’s internal culture of inquisitiveness, generosity, honesty and respect.
Skills/Competencies
Ideal characteristics
- Fundraising expertise: Proven experience in securing multi-year funding from trusts, foundations, corporates, and high-net-worth individuals.
- Grant writing: Strong ability to develop persuasive funding applications and project reports.
- Relationship management: Excellent interpersonal skills with a track record of managing donor relationships and securing renewals.
- Research funding knowledge: Ability to work closely with the research team to identify and secure funding for specific research projects.
- Project management: Ability to deliver complex projects on time, set priorities, and manage resources effectively.
- Team leadership: Experience managing teams, fostering development, and making resourcing decisions.
Core competencies
- Strategic thinking: Experience executing strategies that align with organizational goals.
- Communication: Exceptional writing and presentation skills, adaptable to different audiences.
- Attention to detail: Commitment to quality and precision in both written work and fundraising operations.
- Collaborative approach: Ability to work effectively with internal teams and external stakeholders.
- Adaptability: Ability to thrive in a fast-paced, evolving organisation, responding to new opportunities.
Desirable characteristics
- Experience working within research-driven organisations.
- Familiarity with fundraising databases (Salesforce preferred).
- An eye for detail and a strong dedication to quality.
- Proven ability to work independently and manage priorities and deadlines, alongside an ability to work collaboratively in a small team.
PBE is an equal opportunity employer and values diversity. We encourage applications from all parts of the community, and we give all applicants and employees fair and equal treatment, regardless of age, race, gender, religion, sexual orientation, disability, or nationality. We also guarantee an invitation to interview for all applicants with disabilities who show evidence that they can meet the role’s ideal criteria.
For details of our applicant’s privacy policy, please see PBEs website
Please note that PBE does not hold a sponsorship licence and is therefore unable to provide work sponsorship visas for this role.
As part of the interview process, you will be required to complete a pre-interview task or presentation. Further details will be provided in due course
The client requests no contact from agencies or media sales.
Who are we?
The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for life and work.
We believe that anything is possible, and the possibilities are endless. The positive effects of the DofE are proven and far-reaching. Communities are enriched with passionate and driven volunteers, businesses benefit from work-ready, competent recruits and young people are given the confidence to shine.
What are we looking for?
We are looking for an enthusiastic, proactive, and effective team player to help us to give more young people from across Wales the chance to take part in the DofE, particularly those from diverse and marginalised backgrounds.
You will need to have good communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.
What is the role?
You will be working alongside a team of Operations Officers, supporting, inspiring and guiding DofE leaders to ensure a consistent and quality experience for the young people that they support. You’ll be managing a portfolio of existing partners in Anglesey, Conwy, Denbighshire ,Ceredigion, Flintshire, Gwynedd, Wrexham.
You will be home based, but there will be a mix of face to face and online interactions and, as the role has a wide geographical area you’ll need to be prepared to travel and stay overnight on occasions, sometimes weekends.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their opportunities.
The DofE Award is a game-changer. We know that perseverance and passion for long-term goals is linked to success in education, life and work. Our structured programme of volunteering, physical and skills-based challenges inspire, guide and support young people to achieve.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
We offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year. Buy additional annual leave, benefits discount website, death in service benefit 4 x salary, incapacity benefit, generous family leave and sick leave.
The DofE has been recognised by the Welsh Language Commissioner for our Welsh Language offer and applications from Welsh speaking candidates are actively encouraged. Non-Welsh speaking candidates will be expected to demonstrate their commitment to developing their Welsh language competence.
A full job description can be viewed below.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Midnight on the 20th of October 2024.
There will be two interviews for this role with successful applicants being invited to attend on the following dates:
First interview: Monday 28th October 2024 which will be held virtually over Teams
Second interview: Thursday 7th November 2024 which will be in person (location TBC)
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
The client requests no contact from agencies or media sales.