Customer Insight Manager Jobs in Central London, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Forces Employment Charity is seeking a dedicated Communications Officer on a 10-month maternity leave contract to join our lively MarComms team. You will be focusing on providing both digital and traditional marketing support to the programmes that provide employment advice and guidance to UK Armed Forces veterans.
Role: You will be responsible for raising and sustaining the profile of the Forces Employment Charity’s Ex-Forces Employment programme and Veterans Support Programme, with potential and current clients, employers, and other partner organisations. The post holder will play a vital role in the marketing team and will be the first point of contact for staff from both teams.
Each comms officer has a ‘strength’ in lead of a particular area of MarComms. In this role, you will lead in-house digital content creation across the organisation. The wider team will work collaboratively with you to support production and other team members as required.
The role reports to the Marketing Manager. It is a temporary full-time position to cover a 10-month maternity leave period. It is 35 hours per week, Monday to Friday and pays £28,500 Pro Rata. The successful candidate will be working on a hybrid basis with occasional travel to the headquarters in central London (an opportunity to work with the MarComms Team in the office).
Principal Responsibilities:
· Proactively acting as the MarComms designated contact for the Ex-Forces Employment Programme and Veterans Support Programme and their communications and marketing requirements.
· Co-ordinating and producing the MarComms digital content such as vox pops for internal and external events by conducting insightful interviews, short video clips, and editing seamless productions to coordinate and produce MarComms digital content, such as vox pops, for internal and external events.
· Virtual and in-person event support.
· Supporting the Marketing Manager and coordinating the team’s contributions towards the established MarComms ‘Topic of the Month’ (TotM) framework. Align content pieces across the department, such as creating articles, social posts, newsletters, case studies, etc, to ensure the delivery of consistent messaging.
· Scheduling content on social media channels (currently X, Facebook, LinkedIn, Instagram) using content management software. Including uploading and publishing videos onto YouTube.
· Recording, drawing and analysing insights from social media, campaign work to continually review and evaluate and adapt your output.
· Creating online and offline content, including written articles and still/motion graphics.
· Website page and post updates, working with website lead - the Head of Brand and Marketing.
· Supporting the Customer Engagement Manager with producing email newsletters and required content.
· Assisting the Head of Brand and Marketing by ensuring the correct use of the Forces Employment Charity’s brand guidelines internally and externally.
· Collaborating with external communication managers from delivery partners and stakeholders as required for joint working initiatives.
· Acting as a brand guardian for your team’s programme presentations using established brand templates, guidelines and writing style guide.
· When required, undertaking other tasks in support of the Forces Employment Charity’s wider work.
Essential Competencies:
· Experience in creating content for on- and off-line channels.
· Ability to draw and analyse insights from social media/YouTube platforms.
· Excellent written English.
· Proficiency in utilising recording equipment to capture high-quality visuals.
· Experience using editing software, e.g. Premier Pro.
· Experience using design software, e.g. Canva.
· Experience using social media scheduling software.
· Proven ability to deliver outcomes by demanding time and quality targets and to deal with conflicting priorities calmly and appropriately.
· Excellent internal and external relationship-building skills.
Desirable Competencies:
· Empathy with and a good understanding of ex-Forces personnel and the challenges they can face.
· Experience in creating paid social media campaigns.
· Experience of working within a charity.
· Experience in working with creative agencies and freelancers.
Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.
If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply. The closing date for the position is Midnight, 3 November 2024.
Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.
LOCATION - Remote with travel required across the UK
Are you looking for an exciting and rewarding new role in 2024? Apply for the Impact and Evaluation Senior Officer role at homelessness charity Emmaus UK.
About Emmaus
Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as it is needed, meaningful work in a social enterprise and a sense of belonging and community. There are currently 30 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.
About the role
We are seeking an Impact and Evaluation Senior Officer, working with the Impact and Evaluation Manager, Director of Partnerships and Federation Development and with federation members.The role will be central to the delivery of strategic commitment to work together to record, study, continuously improve and broadcast our collective impact.
It’s an exciting time for the Emmaus Federation as we roll out a new In-Form (salesforce) CRM system and interlinked Monitoring Evaluation and Learning (MEL) Framework.
The role will play a crucial part in implementing, gathering feedback and developing new systems and tools to be utilised by Emmaus communities.
The role will be varied in nature, one day might involve conducting interviews with people experiencing homelessness, then next providing support to a member of staff to improve a communities MEL practice, the following day might involve analysing a data set and writing a briefing paper.
Who are we looking for?
The Impact and Evaluation Senior Officer will play a key role in supporting the Emmaus federation to understand and demonstrates the impact of our work.
The ideal candidate will have strong theoretical and practical evaluation skills coupled with the people skills to make this work accessible to a range of stakeholders.
They will need to be comfortable working as part of a remote team and able to travel to Emmaus communities across the UK to work with staff and companions.
What we offer
· £34,199 pro rata (based on a standard working week of 37.5 hours)
· Working hours: Can be delivered flexibly, Monday – Friday
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for the role, please complete our application form and equal opportunities monitoring form and email us by 12pm on Wednesday 06 November 2024.
Please ensure you download the job pack and refer to the job description and person specification when completing your application form.
Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 18 November.
If you would like to arrange an informal discussion about the role, please email us.
Equal Opportunities
Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.
The client requests no contact from agencies or media sales.
Key Details
Salary: £39,6000 per annum with generous benefits including 25 days annual holiday plus public holidays, enhanced pension contribution, private medical health insurance, life assurance, and flexible/hybrid working.
Hours: 35 per week over 5 days (we would also consider applicants who wanted to do 4 days a week on a pro-rata basis).
Contract type: This is a full time role. Some flexibility on hours may be available.
Location: Hybrid working with office in central London and options for flexibility to work from home. The postholder will be expected to attend our central London office regularly.
About the Role
Reporting to the Data Manager, you’ll collect, organise, study and communicate supporter and campaign data to provide insights to help colleagues across Good Law Project win campaigns and cases.
The link to our job pack which includes the full job description, personal specification, Good Law Project values, and structure chart can be found below. Alternatively, click "Apply via Website" to view the job pack on our website.
What we're looking for
- Experience working with relational datasets, Google Analytics 4 (or Adobe), spreadsheets and a data visualisation tool.
- Proficient using tools to clean, manipulate, and analyse data effectively.
- Strong communication skills and the ability to explain complex data findings to non-technical stakeholders and collaborate effectively with team members.
- Ability to create clear and informative data visualisations (e.g., graphs, charts, dashboards) that tell compelling stories.
- Project management skills to plan and prioritise tasks, meet deadlines, and ensure the successful execution of data analysis projects.
- Working knowledge of current data protection legislation to ensure that your work is fully compliant with all GDPR requirements and where to seek additional guidance.
- Experience using scripts to query datasets.
What we do
- Good Law Project (GLP) is a not-for-profit campaigning organisation which holds power to account and fights for a fairer, greener future. We believe in people-powered justice.
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We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan.
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Our close-knit team of staff work across three core areas: campaigning, legal and operations. We are nimble and reactive to external events which means Good Law Project suits people who thrive in a fast-paced, at times quite pressured environment. You must share our passion for upholding democracy, protecting the environment and ensuring no one is left behind. Our culture is one of openness and innovation which encourages all staff to pitch ideas and influence the organisation’s direction. We are brave, honest and decisive – those are Good Law Project’s values. We recognise the value of our employees, individually and collectively, and are committed to investing in their welfare and development.
- See our website for more about what we do.
How to Apply
To apply for this role, click on "Apply via Website" to be redirected to our website where you will be asked to complete an online application form and upload your CV.
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Apply via Website" to view our contact details on our website.
The client requests no contact from agencies or media sales.
We are looking for a new team member who is passionate about the power of data, has a solid foundation of technical knowledge and the ability to lead and inspire.
It is an exciting time at The King’s Trust as we embark on a transformation in how we use data. You will play a leading role in transitioning to a new modern fundraising CRM system and a new way of working with data across the fundraising team.
You will lead and develop the supporter data team who work in partnership with our fundraising colleagues to provide fundraising data and insight support such as selections, training and reporting.
If you have an excellent foundation of technical CRM & data knowledge, a passion and enthusiasm for getting the most out of data and a collaborative approach to leading and working with people and partners, this could be the job for you!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
I’m supporting an environmental, sustainability charity to find their new Marketing Performance Manager. Are you a highly analytical CRM marketing professional with a passion for delivering email campaigns that drive results? The role is offered as a hybrid role, asking for minimum 1 day a month in their London office, or more if you prefer working in an office.
Do you enjoy delving into the details to identify ongoing improvements to digital marketing activity, supporting others around you to continually test, learn and iterate?
The Marketing Performance Manager manages a team of CRM marketers to plan and roll out email marketing campaigns to their broad range of stakeholders, while also building tools and processes that enable the charity to perform at their best. It presents a real opportunity to use your analytical skills to have a positive impact on people and the planet. In this global non-profit, no 2 days are the same, you’ll join a passionate, talented team and have a voice in the day to day.
Your experience:
- Demonstrable experience of driving value through CRM/ customer lifecycle marketing for a complex organisation
- Experience of delivering B2B email marketing campaigns
- Experience training others, someone who can guide a team
- Experience of using marketing automation applications to run complex mailings, with continued improvement and learning integral to the approach.
- Excellent data analysis skills and the ability to distil actionable insight from wide-ranging data. Familiarity with a range of marketing analytics tools including Google Analytics, Hootsuite, Google Data Studios.
If this sounds like you, please get in touch!
- Full-time permanent role
- Hybrid, Minimum 1 day a month in the London office.
- £37,643- £40,000 (dependent on experience)
- 30 days’ holiday (plus bank holidays), generous non-contributory pension provision, life assurance and others.
- Interested applicants must be eligible to work legally in the UK.
Applications will be considered on a rolling basis.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We are Britain’s first rewilding charity on a mission to see 30% of our land and seas rewilding by 2030. Rewilding has recently moved from being a niche idea to playing a significant role in the fight against some of the biggest global challenges we face. Rewilding Britain has been at the forefront of this change since its formation in 2015, acting as a catalyst for debate and action, and demonstrating the power of working with nature to build a green economy where people and nature thrive.
We influence policy, inspire public action and catalyse joined-up practical and financial support to help establish rewilding across Britain’s land and seas. Through our rapidly growing Rewilding Network we’re bringing together a community of rewilders - from land managers and farmers, to charities, community groups and national parks - to inspire and support each other to create a wilder, more prosperous Britain. It’s not too late - but we must act now.
We have a Vision and Strategy to 2030 and are in the process of evaluating the impact of our current strategic plan and defining our strategic objectives for 2025-2030. In 2025 we will also celebrate our 10 year anniversary. As we prepare for 2025-2030 we have an opportunity to develop an innovative approach to measuring impact that matches our Think Big, Act Wild ethos, our systems transformation approach and our core values.
We are looking for a fixed term Impact and Evaluation Manager to help us to develop an initial impact and evaluation framework for the organisation. Reporting to our Chief Operating Officer, the aim is to be able to understand, evaluate and learn from our impacts and to track our organisational performance through appropriate data and metrics. It will build on an existing set of metrics that have been developed and provide the foundation for a longer term impact evaluation approach.
Role purpose:
Lead the development of an initial impact and evaluation framework that will help us to track our progress, demonstrate achievements and ensure accountability.
Your responsibilities will include:
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Consult and work closely with staff and relevant external stakeholders to review current impact performance tracking across all organisation objectives and identify gaps in or improvements required.
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Lead the development and design of an initial impact and evaluation framework and data collection system for Rewilding Britain, including clearly defined and measurable outcomes linked to our Strategic Plan and Theory of Change.
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Lead on the collation, analysis and communication of monitoring and evaluation data across the organisation and highlight any key trends.
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Design a dashboard and reporting mechanisms for presenting the data in a way that is easy to use and understand.
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Contribute towards the continuous improvement of processes, data and our technology to enable the charity to collect and analyse impact and monitoring data on an ongoing basis.
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Champion good data practise for all internal databases to ensure data quality and centralisation of data.
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Support the Fundraising Team in their work to identify, cultivate and inform existing and prospective donors and funding partners with relevant evidence and insights
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Support and collaborate with the wider team on evaluation and monitoring to instil a culture of learning and evaluation across functions
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Extract, interpret, summarise and communicate key stakeholder needs from evaluation and data outputs
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Work closely with our Data Monitoring Project team to incorporate data from our emerging Rewilding Monitoring Framework into our impact and evaluation framework.
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Produce evaluation reports and the data, stories and case studies for a high quality 10 year Impact Report using this framework.
Skills, experience and behaviours
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Experience of designing, executing and embedding measurement frameworks.
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Experience of conducting quantitative and qualitative research.
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Experience of using insight from data and research to add value.
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Strong reporting skills using different outputs and mechanisms for different audiences.
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Excellent communication skills and the ability to interpret complex information for a range of non-specialist audiences
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Excellent interpersonal skills with a dynamic, collaborative and creative approach to problem solving
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Highly proactive, comfortable with autonomy and driven to make a difference.
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Strong IT skills, including Microsoft Excel and PowerPoint, as well CRM and internal communication tools.
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Appetite to be part of a fast-growing organisation that is rapidly expanding its systems and processes
This job description is not all encompassing and may change to reflect need. Your duties may be reviewed from time to time and revised and updated in consultation with you to reflect appropriate changes.
Terms and conditions and staff benefits
This is a full time, fixed term role for an initial 9 month period, with the possibility of extension. The salary is £37,000 to £42,000 f.t.e depending on experience.
There will be some freedom for the person to determine their own working arrangements each week, within limitations, providing the work is delivered.
Rewilding Britain employees benefit from 25 days annual leave per year (pro rata for part time roles), rising to 30 days over 5 years. A generous employer-matched pension scheme is also available.
We are a virtual team who work from home and/or co-working spaces. We will support you to achieve a suitable virtual working environment. Some meetings are held face to face across Britain, so a willingness to travel with occasional overnight stays is desirable.
Equality in employment: Candidates will be shortlisted and selected according to suitability for the post without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy, race, religion or belief, sex or sexual orientation.
Use of artificial intelligence tools: Rewilding Britain does not accept cover letters, presentations or answers to recruitment questions whose content is AI generated and we will actively screen for this as part of our recruitment process. Rewilding Britain does not use AI tools to review candidate applications; real people will review and shortlist applications.
Rewilding Britain is not a licenced sponsor at this time. Any offer of employment will be made subject to the provision of a valid right to work in the UK.
The client requests no contact from agencies or media sales.
Background
Brixton House is an award-winning modern arts venue in the heart of Brixton. An inspired vision to build a cultural hub centred on the legacy of the former Ovalhouse Theatre, our new multi-arts venue, with a particular focus on theatre, tells stories from underheard voices and communities that represent our home in the heart of Brixton.
Our arts programme reflects the rich and authentic storytelling of local and international diverse communities and champions innovative and creative entrepreneurial perspectives.
Our mission is to empower our undervalued, unheard, and excluded communities through our creative and cultural spaces.
We live by our values, and they are at the core of everything we do:
Enterprising
We are a strong creative enterprise providing security and stability for creative freedom to be realised.
Welcoming
We will remain connected to our communities and treat everyone with kindness and respect; Brixton House is their home from home
Nurturing
We foster a caring and compassionate environment that inspires to be and give their best.
Radical
We encourage people to be authentic, affirm their rights, be critical, bold, resolute and determined.
Celebratory
We embody a spirit of hope.
Collaborative
We will establish an integrated hub of creative spaces, performances, training, business ventures, and jobs for the local community and beyond.
We here at Brixton House believe in the power of stories and how it can transform and enrich our lives through the magic of theatre.
Our aim is to encourage children, young people, young adults, adults, our elders, families, artists, and communities to engage, create, learn, experiment, play and be the future storytellers.
PURPOSE OF THE ROLE
Brixton House is looking for an experienced, committed and highly organised Fundraising Manager. The post holder will have a central role in working with the Head of Development to secure grants from mainly trusts and foundations but will also work across other Departments to steward relationships with individual donors, support innovative digital fundraising campaigns, and assist in the delivery of targeted fundraising events.
The Development team is responsible for achieving a minimum voluntary income fundraising target of £300k, increasing over the next 2 years to £550k. Achieving these targets is central to Brixton House realising the creative ambition of our productions and performances, and to delivering our creative engagement programme in the wider community, with a particular focus on the London Borough of Lambeth.
The Fundraising Manager will report to the Head of Development and work collaboratively with colleagues and internal stakeholders across Departments to ensure there is a good fit between fundraising prospects and our programmes, and that our fundraising outputs are aligned with the vision, mission, and values of Brixton House.
This job would be ideal for applicants with successful fundraising experience looking to progress their fundraising careers by stepping up into a fundraising manager role.
KEY RESPONSIBILITIES
Income Generation
- Working with the Head of Development to implement the Income Generation Strategy to diversify our funding, including developing and managing a pipeline of Trusts & Foundations, competitor analysis and prospect development to achieve ambitious fundraising targets.
- Drafting and completing high quality funding applications and compelling funding proposals, including strong narrative storytelling, detailed budgets and comprehensive spending plans.
- Managing relationships with grant makers, writing grant reports, ensuring that deadlines are met and that the work accurately reflects our commitment to the grant makers requirements.
- Ongoing donor relationship management, acknowledging contributions, providing written updates on projects, programme delivery, and effective stewardship to encourage repeat giving.
- Managing and responding to supporter enquiries promptly, providing them with the best experience possible to maximise fundraising opportunities, and maintaining excellent up-to-date and timely records of all fundraising activities.
- Ensuring that all fundraising activity and donor stewardship and engagement is compliant with the Fundraising Regulators Code of Practice.
- Working closely with colleagues in other Departments to gather case studies and insights which demonstrate the impact of our work.
- Working collaboratively with the Head of Development and colleagues in Productions and Programming, Creative Engagement, and Marketing and Communications to actively support opportunities for income generation including corporate funding, individual giving, partnerships, trading activities, sponsorship, contracts and community fundraising.
Data & Impact Reporting
- Extract and interpret data from our CRM system Spektrix, and other external data sources to gather and process information which strengthens the case for support, and which enhances the quality of funding applications and funding reports.
- Working closely with colleagues in other Departments to ensure our CRM system and processes collect the accurate data required to meet funder requirements.
- Working closely with colleagues in other Departments to assist in the monitoring and evaluation of funded projects, and other activities which enhance the content and quality of reports for funders, trustees, and other key stakeholders.
- Analysing and presenting data and key findings to internal and external stakeholders through clear, concise and high quality reports and presentations.
General Requirements
- Provide assistance and support to the Head of Development to ensure that fundraising targets are achieved, and the objectives of the Income Generation Strategy are fully met.
- Ensure full compliance with organisational Policies and Procedures including but not limited to, Financial Procedures, Safeguarding Policy and Procedures, Equal Opportunities, Health & Safety and Data Protection.
- Help to maintain a positive working environment, delivering high quality customer service, keeping the vision, mission, and values of Brixton House at the heart of everything you do.
- Contribute to team meetings, develop and share best practice, and work collaboratively across the organization to build good working relationships, and provide ad-hoc support to other Departmental teams and members of staff where necessary.
- Take responsibility for your own self-development, identifying learning opportunities, and be willing to attend relevant training to help you grow in the role.
- Carry out any other duties commensurate with the post, and as agreed with the Head of Development, in a manner which actively supports and promotes the fundraising aims and objectives of Brixton House.
PERSON SPECIFICATION
ESSENTIAL
The post holder should be able to demonstrate that they have skills and experience in the following areas:
Knowledge & Experience
- Proven experience of working for a charity and a clear understanding of the processes involved in securing funding through grants and donations and achieving fundraising targets.
- Demonstrable experience of writing successful grant applications and funding proposals.
- Experience of identifying sources of funding and working with colleagues to match funding opportunities to organizational projects and programmes.
- Strong understanding of the funding landscape and trends in the charity sector.
- Working knowledge and familiarity with data collection and analysis to support the development of funding applications and reports.
- A high level of computer literacy, and experience of using a range of IT applications, including MS Word, PowerPoint, Microsoft Excel, and Outlook.
- Proficiency in using databases and CRM systems.
Skills & Abilities
- Excellent writing and communication skills, with the ability to craft compelling fundraising narratives.
- Analytical skills alongside the ability to process and transform information and data into clear and impactful summaries, reports and presentations.
- Strong research skills with the ability to identify funding prospects which lead to viable funding opportunities.
- High level of numeracy and budgeting skills alongside problem-solving skills to ensure budgets achieve fundraising targets which meet the needs of the organization.
- Excellent organizational and time management skills, with the ability to remain calm in a fast moving environment and efficiently manage your own workload.
- Well-developed interpersonal skills and the ability to build and steward effective relationships with funders, customers, and other key stakeholders.
Personal Qualities
- Proactive, self-motivated, with a ‘can do’ attitude, and comfortable with working to achieve key objectives within a performance management framework.
- Detail-oriented and committed to achieving a high level of accuracy and quality in your day to day work.
- A team player, able to develop and maintain collaborative and productive working relationships with colleagues.
- Willingness to work flexibly in response to funding opportunities and to meet deadlines.
- Commitment to the vision mission and values of Brixton House.
DESIRABLE
- Experience of working for an arts based charity in a community setting, especially in the area of productions, programming, and creative engagement.
- Track record of fundraising for an arts based charity and awareness of the fundraising landscape for arts and culture organizations.
- Ability and willingness to work occasional evenings and weekends as required for which TOIL can be taken.
Brixton House is committed to actively celebrating the wealth of diversity in our society on our staff team. We are actively engaged in representation, inclusion, and anti-racism planning. Our organisation is pursuing evolving structures to promote more collaboration and an inclusive venue, attracting a proudly diverse pool of talented people from the global majority. We value enriching our artists, community and workforce with multiple perspectives and therefore encourage applicants from all intersections of our society.
We value the equality of opportunity and will be inspired by applicants from candidates currently underrepresented across the arts workforce, particularly anyone who understands the experiences of discrimination or racism. We strive to treat all job applications equally, and we may use positive action, in cases where candidates are equally qualified.
REVIEW ARRANGEMENTS
This job description cannot be all encompassing. It is inevitable over time that the emphasis of the role will change, without changing the general character of the job or the level of duties and responsibilities entailed. Consequently, this information will be periodically reviewed, revised, and updated in consultation with the post holder to reflect appropriate changes.
How to Apply
Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Wednesday, the 23rd October 2024 at 12 pm midday.
During the application process, we will ask you to:
1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.
2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).
Should you have any access requirements in applying for this role please email them
PLEASE NOTE
THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED. THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.
Basic Terms & Conditions
Place of work will be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL.
Benefits
Brixton House operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year pro rata, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.
Brixton House also offers all employees access to an Employee Assistance Programme.
REF-217 269
Thank you for taking an interest in our Data and Insight Coordinator role.
This role will be central to ensuring our data-driven approach aligns with our goals. You'll work closely with the Head of Evidence and Impact and colleagues across the organisation to:
- strengthen our data infrastructure,
- optimise programme evaluation,
- inform our fundraising and communications efforts, and
- advocate for policy changes that benefit young people.
We're seeking a passionate and collaborative data professional who is excited about using data to drive positive change. We are a small department and this role will help bolster capacity as we embark on an exciting period of growth with our new 2024-2027 strategy cycle.
This role is perfect for someone looking to take a step up in data management, training & information sharing.
Khulisa’s new strategy is focused on evolving our delivery approach for lasting impact. This involved making significant changes to our programme delivery and operating model. This shift towards prioritising long-term outcomes and an evolved delivery approach requires an expert Data and Insight Coordinator who can play a central role in data management and analysis, systems development, MEAL (Monitoring Evaluation Accountability and Learning), and storytelling.
Whilst this role requires proven experience of quantitative skills, we are open to candidates with limited or no experience in qualitative research. This is a varied role and there will be opportunities for fieldwork e.g. conducting interviews, facilitating and moderating focus groups, etc. We can provide training and support to help you develop the necessary qualitative skills.
The ideal candidate is someone who is passionate about data and eager to contribute to our ongoing efforts to improve our data-driven approach. If you enjoy making data fun and easy to understand, are comfortable working with stakeholders from non analytical backgrounds, and get a kick out of improving processes then get in touch.
If you're creative, solution-oriented, and enjoy working with diverse teams, we encourage you to apply. There has never been a more exciting time to join!
Please download the full application pack before applying. You can find further details on Khulisa's website too.
To apply, please share a covering letter addressing the abilities and skills within the person specifications, and a copy of your CV (no more than 2 pages) by 9pm, Sunday 20 October 2024 with us.
Any applications without a covering letter will not be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WECare is seeking a Marketing Manager to lead the strategic direction of our digital marketing efforts. In this role, you will drive engagement, increase visibility, and support our mission by analyzing trends and crafting campaigns that align with our goals. You will oversee day-to-day digital marketing activities, contribute to major campaigns, and enhance our digital presence to meet and exceed targets, playing a key part in shaping WECare’s future marketing strategies.
The position is available for part-time (2-3 days a week) or full-time.
Who we are:
WECare Worldwide is a UK and Sri Lankan registered charity set up by veterinary surgeon Janey Lowes. Our mission is to provide international standard veterinary care for less fortunate animals around the world, starting in Sri Lanka. The WECare Team is made up of passionate, dedicated and brilliant individuals who know how to work hard and enjoy ourselves while we do it. We aim to change the outlook for street dogs worldwide, with 75% of the globe’s dog population going without access to healthcare. We want to plug that gap and provide them with a whole lot of love while we do it!
Key Attributes:
- At least five years of marketing management experience, with a strong focus on digital marketing strategies, SEO, and campaign analytics.
- Proven ability to work in fast-paced, high-stress environments while maintaining a positive, can-do attitude.
- Strong organisational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
- Exceptional communication skills, both written and verbal, with a passion for telling WECare’s story.
- Flexible and adaptable, willing to take on challenges and operate in unpredictable situations.
- Part-time contract option available for the role
Key responsibilities:
1. Strategic Planning & Development
- Lead the overall strategic direction for WECare’s digital marketing, focusing on long-term growth and engagement.
- Develop and oversee comprehensive marketing strategies and communication plans to increase awareness and supporter engagement.
- Conduct audience and market research to shape targeted campaigns and forecast future marketing opportunities.
- Collaborate with teams across fundraising, social media, and external partners to ensure cohesive execution of digital strategies.
- Monitor and analyse digital marketing performance using data-driven insights to inform adjustments and future strategies.
2. Digital Marketing & Analysis
- Drive WECare’s digital growth by leading SEO, social media, email marketing, and online advertising initiatives.
- Oversee the management of WECare’s digital platforms, ensuring they are aligned with organisational goals and effectively engaging target audiences.
- Analyse data from digital marketing campaigns to optimise performance and inform strategic direction.
- Implement advertising campaigns (Google Ad Grants, paid social media) to attract new supporters and grow WECare’s international reach.
- Support the Fundraising department in developing and improving donor development initiatives, (such as supporter journeys) fostering lasting relationships through platforms like Mailchimp and HubSpot CRM.
3. Content Oversight & Campaign Management
- Oversee the creation of content (written, visual, multimedia) by internal teams and external partners, ensuring it aligns with WECare’s messaging and goals.
- Act as a strategic guide for content creation, focusing on maintaining consistency and supporting overall digital strategies.
- Ensure content supports broader marketing and fundraising goals while delegating day-to-day content creation to team members and creative professionals.
- Lead the planning and management of major digital marketing campaigns, working closely with relevant teams to ensure success.
4. Partnership & Community Engagement
- Identify and cultivate relationships with sponsors, partners, and local communities to strengthen WECare's support network.
- Support the organisation and promotion of key events, securing sponsorships and partnerships to enhance visibility.
- Lead outreach to the local and international community, promoting responsible animal care and building support for WECare’s mission.
5. Performance & Reporting
- Track and evaluate the effectiveness of marketing efforts, providing insights into performance and areas for improvement.
- Ensure that all marketing activities are cost-effective and within budget.
- Review marketing tools, platforms, and technologies regularly to ensure they align with WECare's needs and growth plans.
WECare is a vet and nurse run charity providing high standard veterinary care to the millions of roaming dogs in Sri Lanka in need of vet care.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At Cure Parkinson’s we have a simple and powerful mission. We want to find a cure. We have a clear plan to get there. We’re working urgently but it will take some time, and we need the right help.
The Individual Giving and Legacies Manager role sits within the charity’s Public Fundraising team, which as well as Individual Giving, Legacies and In-Memory Fundraising, includes Events and Community Fundraising.
The successful candidate will play a vital role in Cure Parkinson’s continued ambitious growth. Joining us at an exciting time for the charity, you would be part of a small but dynamic team with the opportunity to develop and make your own mark.
You will lead the growth of our Individual Giving programme, bringing new donors on board across traditional and digital streams. You will be responsible for the retention and reactivation of supporters, maximising their lifetime value; ensuring the best possible supporter experience and delivering annual net income growth in individual giving.
You will also lead our small legacy programme, which has huge ambition for growth; maximising the opportunities available to encourage new and current supporters to leave a gift in their Will. You will be responsible for any legacy administration, working alongside internal and external parties to ensure that all estates are correctly administered, and that we realise the full value of the legacies left to Cure Parkinson’s.
You will be working with supporters to answer their questions about legacy and in-memory giving, and working with the next of kin to ensure that their loved one's legacy is cherished.
We are looking for a creative thinker that has enthusiasm and motivation to lead these areas of work. You will have strong interpersonal and communication skills, both written and verbal, as well as being a collaborative team member. You will be supported by the Head of Public Fundraising to achieve transformational results across Individual Giving and Legacies. And ultimately you will be contributing towards changing the future for people living with Parkinson’s across the world.
Everything we do is to move us closer to our goal, of finding new treatments to slow, stop or reverse the progression of Parkinson’s.
The client requests no contact from agencies or media sales.
ISEAL is offering an exciting opportunity to work in a sustainability focused setting for a proactive and process-oriented individual with a passion for good customer service and stakeholder relationships. The role provides administrative, logistics, and communications support as part of the team dealing with all aspects of membership and offers valuable exposure to a wide range of sustainability schemes. If you are looking to apply your existing coordination and administration skills to work in a customer facing role, this role will provide you with some excellent insights and networks that will benefit your progress.
ISEAL supports sustainability standards and similar market-based sustainability systems to improve their impacts on people and planet. Its membership team is the key point of contact for aspiring new Community Members, subscribers and existing member organisations. The coordinator will be in contact with a diverse range of organisations working in sustainability, assisting in pitching and providing specialist services, as well as helping prospective Community Members to navigate the member application process. Additionally, the role will coordinate activities relating to members fulfilling the requirements of membership and will ensure accurate record keeping for services and member related processes.
To be considered for this role, you will be highly organised with great attention to detail and a committed approach to serving customers or stakeholders. You will enjoy working on a varied and changing set of tasks related to different areas of membership provision. Having gained a good level of work experience, you are familiar with process administration, customer service, stakeholder engagement and communications. You have an interest in learning more about member compliance processes and service provision. This role reports to two associate managers in the team, covering the different aspect of the role.
Key Responsibilities we will entrust you with:
Services and member prospecting
- Act as the first point of contact and respond to enquiries about ISEAL, services and membership
- Schedule and co-lead prospect calls, pitching relevant services from our portfolio, taking notes and supporting follow up actions
- Help member prospects understand the value of ISEAL membership and our services, and coordinate outreach to prospective members ahead of Community Member application windows
- Use and continually improve record-keeping systems, tracking customer relationships on Salesforce and support member/customer prospecting processes
- Coordinate the ISEAL Insight subscription, including proactively recruiting new customers and supporting existing relationships, tracking payments, and coordinating the delivery of the Insight programme of content
- Support delivery of ISEAL’s training courses, including coordinating promotions, registrations and event logistics
- Deliver administrative tasks to support ISEAL’s tailored services processes, including preparing service agreements on contract management system and managing payments
Membership applications and compliance programme
- Coordinate application process for aspiring Community Members, providing guidance throughout their application journey, addressing questions, supporting submission of materials, and managing completeness checks and comment periods.
- Liaise between prospects and compliance team to respond to questions regarding application process and requirements and maintain application log in Salesforce.
- Create and coordinate member compliance activities, including piloting process and external independent evaluation schedules
- With supervisor support, develop and maintain effective relationships with members, prospect members and evaluators in relation to the compliance programme and application process.
- Deliver administrative tasks to support the compliance programme and application process, including but not limited to scheduling calls, sourcing and maintaining evaluator records of competence and conflict of interest
- Maintain and track data across various platforms, updating tracking logs, and update web content on the ISEAL website.
- Coordinate information and produce reports and minutes in support of programme management, Membership Committee and strategic development of the compliance programme
- Contribute to systematic measurement and improvement of the compliance programme
General
- Assist in promoting best practice in use of IT, communications and knowledge management systems within projects, and support efforts to help bring about improvements
- Provide ad hoc support to organisation-wide initiatives, if needs arise
- Be a collaborative and effective team member, liaising with colleagues at all levels across organisation
- Additional responsibilities as assigned by supervisors
Experience, Knowledge and Attribute
- Experience working or interning in a support/administrative role, ideally in an international NGO, professional or membership organisation
- Some experience in a role focused on customer service/communications or user experience and genuine interest in providing exceptional customer service
- Strong organisational skills, with some experience with supporting administration, meeting coordination, logistics, contracts, proof-reading, communications, etc.
- Good time management and ability to organise multiple simultaneous tasks efficiently with precision and strong attention to detail
- Excellent written & spoken English, with proven ability to write clearly and concisely
- Confidence in communications with colleagues, customers and external partners, displaying professionalism and right level of tact and awareness of others
- Comfortable communicating with stakeholders in online and in person setting (e.g. webinars, workshops etc)
- Ability to communicate and work effectively with cross-functional teams in a largely remote, international environment, including regular international time-zone calls
- Ability to thrive in a dynamic work environment with changing projects and working with multiple reporting lines
- Confidence in using the Microsoft Office suite and IT systems, familiarity with virtual meeting tools (e.g. MS Teams, Zoom, etc), use of contact management databases (e.g. Salesforce)
- Interest in social, environmental, and economic sustainability
Additionally desirable
- Experience in a compliance related role
- Some understanding of, sustainability standards and certification, which may have been gained in academic, internship, employment or voluntary settings
About ISEAL
ISEAL supports ambitious sustainability systems and their partners to tackle the world’s most pressing sustainability challenges – from the climate emergency and biodiversity crisis to human rights and persistent poverty. ISEAL Community Members include many of the most respected sustainability schemes worldwide and are active across a diverse range of sectors. Read more about us on our website iseal(.)org.
ISEAL´s culture and how we will help you thrive
Our values are Connection, Empowerment, Inspiration, Wellbeing, Effective Working and Creativity.
These are traits we value in each other and in the organisation overall and we instil these in all our processes and interactions.
The issues we work on are of a global nature and our team reflects this, with individuals from many different backgrounds and nationalities. We know this diversity adds to the high quality of work we deliver as an organisation and through our commitment to diversity and inclusion we want to add strengths and perspectives in our team with each recruitment. Diversity for us includes race and gender identity, age, disability status, sexual orientation, religion and many other areas forming part of someone´s identity. We are proud to be an equal opportunities employer.
As an organisation, we also support our people in their personal and professional development, with specific budgets and processes enabling individuals to take advantage of growth and development opportunities.
We offer 25 days of annual leave, to which we will add a day a year after 2 years (to a maximum of 30 days), as well as an extra five days as a one off once you have been with us for a full five years.
We recognise individuals’ preferences when it comes to where and when to work through a hybrid working model with a minimum of 4 days per month in the London office as well as the opportunity to apply for flexible working arrangements to suit individual´s needs.
Other relevant information
Term: This is a permanent contract
Working hours: Full time, 37.5 hours per week
Salary: £30,000 – 34,500 per annum, depending on experience (full time, 37.5 hours per week)
Location: London. Applicants will need to provide evidence that they are entitled to work in the UK. An ability and willingness to work in a hybrid work environment is required.
International travel: The post holder will be required to undertake occasional international travel
How to apply
Deadline for applications: 20 October 2024
Enquiries about the role can be director to recruitment(@)isealalliance(.)org.
Please note we will not individually contact applicants unless they are shortlisted for interview.
Interview process
Please see below the planned interview process (please note that we will endeavor to keep to this schedule, but some dates may be subject to change)
First interviews (Teams): 24/25 October
Pre-interview timed exercises (between 60 – 90 minutes from home): 26-30 October
Panel interviews (Teams or in person): 31 October/ 1 November
Decision: by 12 October
Accessibility
If candidates required additional time or other considerations for the interview process, we are committed to accommodating any reasonable requests.
Please note that ISEAL will cover travel expenses for in person interviews for candidates travelling from outside of Greater London. ISEAL also covers caring expenses for candidates who are carers and need to arrange of cover for the duration of the interview/exercises
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Magistrates are the unsung heroes of the criminal justice system, and it's fair to say that justice would grind to a halt without them. We're the Magistrates' Association – the membership body for England and Wales's magistrates – and we’re here to give magistrates a voice and to support them to be the very best magistrates they can be. We work with members and collaborate with the judiciary and across the wider legal industry to develop policy and to advocate for change on behalf of our members.
Magistrate, our quarterly magazine, is our most popular member benefit. Over the past two years we have developed and refined it, and it is consistently rated very highly by members as a key source of advice, information and inspiration.
The role
We are looking for a new Editor and Content Manager to lead the production of the magazine, help specify and develop a new digital version to run alongside the printed magazine, and to support the wider communications team, especially with content creation and the website.
What you will be doing
You will work closely with members, staff and suppliers to commission, edit and polish articles for the magazine and ensure that every page is top-quality and that it goes out to members on time and on-budget. On any one day in this exciting and varied role, you could be interviewing members for stories and spotlights, writing engaging articles for the magazine or our website, creating new website pages or editing existing ones, or sourcing on-brand images and photos.
The print magazine is very popular, and we now want to develop a winning digital version alongside the printed version, so one of your responsibilities will be to work with colleagues to oversee its digitisation.
You will also be part of our small but dedicated communications team, which is responsible for delivering not only the magazine, but also the MA’s successful media relations, social media posts and engagement, and the majority of our website content.
It’s an exciting role and, because we have a small staff team, you’ll have ample opportunities to work with colleagues and develop your skills.
Role details
Position: Editor and Content Manager
Responsible to: Head of Marketing and Communications
Location: We’re currently working 100% remotely. We are looking for an office site in the south bank/ Vauxhall area of London, so ideally you would be able to work in that area at least one day per week.
Hours: 21 hours per week (part-time). You could work these hours in three full days or spread over four or five days.
Salary: £35,000 per year (pro-rata)
Annual leave: 25 days annual leave (not including bank holidays) – again pro rata’d.
How to apply:
Click the Quick Apply button below. Please read the application pack for the role. You’ll be asked to answer a couple of questions, and submit your CV and a supporting statement.
Interviews will take place between Monday 28 October and Wednesday 6 November, although we may call early applicants for interview before these dates.
Closing date: noon on Monday 21 October 2024.
Please note: we are actively reviewing applications. This advert may close early if a successful candidate is found.
The client requests no contact from agencies or media sales.
We are looking for a Senior Project Manager to coordinate an 18-month project exploring how we can operationalise a new in-work poverty benchmark for employers in London. This benchmark, developed by the Social Market Foundation, has the potential to improve the lives of low paid workers, building on the success of the Living Wage campaigns
The in-work poverty benchmark project is a new and exciting pilot project at the Living Wage Foundation. We want this person to build a case for employers going further than our existing accreditations and taking a more holistic approach to tackling in work poverty. This role would help us develop the pilot through employer case studies and extensive stakeholder engagement with a view to launching a new vehicle to recognise employers who adopt the in-work poverty benchmark.
Three key parts of the role would be working with:
- Our Membership team and our Operations and Insights team: to scope out and enhance their capacity to support employers to implement the benchmark through e.g. workshops, provision of guidance and /or new ways of working with employers.
- The cross organisational Making London a Living Wage City (MLLWC) team to build upon the successes and networks of this project and align where helpful to encourage London employers to go further
- London based community organisers to ensure that the experiences and stories of low paid workers are a primary driver of the case for change and how we develop this work.
The ideal candidate would be a proactive and experienced project manager with experience of building and implementing new products, projects or services. They should have excellent communication skills and a track record of engaging diverse stakeholders and building a network.
Living Wage Foundation
The Living Wage Foundation was launched in 2011 by Citizens UK to tackle in-work poverty and ensure that workers earn enough to live on and participate in family and community life. Citizens UK is the home of community organising with diverse civil society alliances set up to develop leaders to work on the issues that matter to them, such as the Living Wage. Other projects include Parent Action and Sponsor Refugees to add depth to the impact of Citizens UK’s work.
The Living Wage is a movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The real Living Wage is an independently-calculated hourly rate based on the cost of living and announced each October ahead of Living Wage Week, our annual celebration of a growing network of over 15,000 Living Wage Employers.
The Living Wage Foundation celebrates employers that voluntarily choose to pay the real Living Wage through an accreditation scheme that recognises a long-term commitment to fair pay and has secured pay rises for 475,000 low paid workers. Over recent years, the Living Wage Foundation has built on the success of the real Living Wage by creating new responsible employment standards – Living Hours and Living Pension – for those employers who want to go further and provide the security workers need now and in the future.
Main Responsibilities
Contribute to the achievement of the LWF and CUK’s strategic aims
· Work with the Living Wage Foundation team to embed this project into the wider work and strategy of the Foundation, and to identify and share learning from across our projects on how to mobilise employer action to tackle poverty.
Develop and manage external relationships
· Develop and implement a stakeholder engagement plan to support and promote the project.
· Manage strong relationships with the project partners and funders to involve and update them on the project as required.
· Progress our existing partnerships whilst proactively securing new partnerships with organisations that can help promote and build demand for the in-work poverty benchmark.
· Develop a wide-ranging network of stakeholders with an interest in this project, finding ways to involve them in its development.
· Coordinate and manage a project working group of senior Living Wage Employers, in work poverty experts and employee stakeholders.
Build and manage projects and achieve work targets effectively
· Set up, manage and evaluate a set of action pilots with employers, low paid employees and relevant experts to develop and test the in-work poverty benchmark and the standards within it.
· Design and develop the recognition mechanism and support programme for employers who sign up to the in-work poverty benchmark.
· Provide regular progress reports and deliver agreed project milestones including events, reports and other agreed outputs.
· Oversee the project being integrated into our CRM system and developing robust project management systems.
Learning, expertise, wellbeing and inclusion
· Conduct desk research, stakeholder interviews and organise events as required to inform the project. Manage research partners to conduct additional research as required.
· Monitor, review, evaluate and write up pilot progress with each employer using qualitative and quantitative evaluation methods.
· Working with others to identity and share learning on how to mobilise employer action to tackle poverty, considering this in the development of the in-work poverty benchmark.
· Develop and host employer facing events to gain insight and test appetite to support the development of this work.
· Design and facilitate employer workshops and employee focus groups to identify best practice and shared learning.
· Produce a final report and recommendations for how the work might be taken forward at the conclusion of the project, presenting this to relevant stakeholders.
Communications
· Oversee the collation and dissemination of research and evidence to build the case for the in-work poverty benchmark. Work with the Living Wage Foundation Communications and Research team to enable this.
· Develop the support we offer Living Wage Employers that are interested in implementing the in-work poverty benchmark and lead the production and design of research reports, toolkits, best practice guides and other resources.
· Promote the Living Wage Foundation to build our reputation as a leader in good work practices for low paid workers, including launching research and reports and celebrating progress made.
· Represent the Living Wage Foundation at meetings, events and conference to build awareness and support for our work.
Develop and manage internal relationships:
· Build and manage strong relationships across the LWF and wider Citizens UK teams for effective collaboration and to support development of this work.
· Work closely with community organisers in London to ensure the voices of low paid workers are a leading influence on this project.
· Contribute to the LWF and Citizens UK Senior Management meetings and cross organisational working groups.
Generate income and resources
· Oversee the development and implementation of an employer fee structure for the in-work poverty benchmark vehicle.
· Work with the Head of Business Development and Policy to produce a sustainable fundraising strategy for this work whilst developing relationship with potential funders.
· Oversee the creation of proposals to secure funds from corporate partners and attract funding from grants or donations to support ongoing work.
Key Skills
EXPERIENCE AND QUALIFICATIONS
Essential (E), Desirable (D)
Experience of building consensus between diverse stakeholders to drive progressive change (E)
A track record of developing mutually rewarding corporate and /or third sector partnerships to deliver project objectives (E)
Primary research skills with experience of conducting evaluations and an ability to develop surveys, analyse data and conduct focus groups (D)
Experience of conducting secondary research and writing reports (E)
Understanding of the importance of good research design (D)
Previous experience of developing and implementing new products, projects or services (E)
Experience of securing funds to deliver and scale up projects (D)
KEY SKILLS AND KNOWLEDGE
Excellent project management skills with the ability to juggle a wide range of competing demands (E)
Exceptional interpersonal skills with the ability to build relationships, lead, influence and motivate others (E)
Strong communication skills with the ability to engage and work effectively with a diverse range of stakeholders, including senior business leaders (E)
Strong report writing skills and ability to share and disseminate knowledge with project partners (E)
An ability to take initiative and work independently across different teams (E)
Understanding of anti-poverty policy and campaigning (D)
PERSONAL ATTRIBUTES
A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
A strong commitment to the Living Wage campaign and principles of Citizens UK (E)
Application Procedure
At Citizens UK, we use Applied, an applicant-tracking recruitment system. Applied aims to overcome unconscious bias in recruiting. Often the Hiring Team will not see your CV as part of the shortlisting process and instead ask questions to test skills needed for the role. The responses are anonymised and reviewed by the panel. The Applied platform also asks some demographic questions before you start your application. Citizens UK cannot see individual demographic responses, only summary statistics to monitor our candidate pool for balance. Applied aims to give an equal chance to be hired irrespective of background. Candidates can opt out of answering the demographic questions.
We are committed to being an inclusive employer. In line with our inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, disabled people, and people of faith to better represent the communities we work in. We also strongly welcome applications from people who have lived experience of low pay and poverty. For questions and reasonable adjustments regarding your application, including information in a different format, or our recruitment process, please contact us.
Many of our employees enjoy flexible and hybrid working, and we are open to adapting/flexing our roles to embrace a diverse workforce. If you are interested in a particular vacancy and wish to discuss flexible working, please contact us.
Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Applicants must have the right to work in the UK as Citizens UK is unable to sponsor visa applications. Our community organisers work in the community and their employment is subject to satisfactory standard/enhanced DBS checks.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have an exciting opportunity to join our thriving and committed Community and Events Fundraising team. We are looking for someone who is experienced in project management and implementation of ambitious supporter retention and stewardship programmes to maximize income generation. We are looking for someone who is creative, ambitious, and passionate about ensuring an excellent supporter experience, to help us drive income growth. This is a new role, offering you the opportunity to truly bring your strengths to it.
As the Community and Events Retention Officer, you will be an excellent communicator, a strategic thinker, take a test and learn approach and be able to demonstrate success of your strategies against KPIs and clear income targets. You'll be joining a team of friendly and passionate fundraisers, and you'll be supported to develop your skills and personal development plans.
This is a permanent full-time position based either at our new Headquarters: -The Salvation Army, Territorial Headquarters, 1 Champion Park, London SE5 8FJ, or flexible agile working from home.
Our exciting new building provides a more effective workplace to help The Salvation Army better achieve its mission. Applicants must be able to work within the Christian ethos of The Salvation Army.
Applicants must be able to work within the Christian ethos of The Salvation Army.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan and an employee assistance programme.
Closing date: 10th November 2024 at 23.59pm
Interview date: To be confirmed - weekly on an ongoing basis - You are encouraged to apply early.
In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references and proof of right to work in the UK.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Do you have a passion for digital systems and helping an organisation transform its culture and operations to make the best use of digital technology?
Do you love working with people and supporting them to get the most out of the systems we use?
Church Urban Fund is looking for a dynamic individual to lead our Digital Systems work and set the standards for our use of digital technology, especially in the best use of our CRM, which will help us realise our organisational strategy.
About you: The successful candidate will have excellent skills around digital processes and management of a CRM software. You will have experience of Salesforce or other CRM software and how to integrate this with other software systems. You will be a person who seeks to make the best use of the digital tools that we have and strongly support others to improve their knowledge of digital systems. With strong interpersonal skills you will be able to support and train colleagues for them to get the most out of their use of the CRM. We are looking for someone who can demonstrate they can set and monitor performance standards and continuously improve processes and systems.
About us: Church Urban Fund is a national charity working with local leaders, churches and other faith groups all over England. Our local partners are committed to serving and strengthening the community where they live. We are working to build just and flourishing communities so that everyone across England can access support when they need it most.
Why this role matters: This is an important role because you will be supporting our work ending poverty through building relationships and thanking our wonderful churches and supporters. You will be proactive in looking at ways to improve and deliver better systems.
If you want to use your skills and qualities to make an impact in communities across England, we want to hear from you.
Closing date: 17:00 Monday 11th November 2024, with interviews to be held on 26th November 2024 in London.