Customer engagement officer jobs

Participation and Stewardship Officer
Permanent appointment
Part time, 3 days per week (21 hours)
Location – Hybrid between home and our London, Glasgow or Shipley offices
Salary Range - £33,500 - £36,500 per annum, pro rata

About us

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

About the role

Are you passionate about putting lived experience at the heart of an organisation’s work and decision-making? Do you excel in providing inclusive, high-quality stewardship to diverse communities and networks? Do you enjoy supporting high-performing teams and shaping effective tools and processes to maximise impact and efficiency? If so, this might be the perfect role for you!

As a Participation and Stewardship Officer, you will support the Communities and Participation team in embedding the participation of people with lived experience of cancer in Macmillan’s work and decision-making, aligned with the organisation’s strategic objectives. You will provide inclusive stewardship to networks and communities, acting as a welcoming and supportive point of contact for people living with cancer who are engaged in Macmillan’s work. You will also act as an initial point of contact for internal Macmillan teams and external stakeholders, ensuring that all enquiries are managed in a timely and supportive manner.

Working alongside our other Participation and Stewardship Officers and the wider team, you will assist with the design and delivery of participation programmes with a focus on organising high-quality and accessible participation activities. You will deliver a well-administered and responsive participation experience for people living with cancer, ensuring GDPR-compliant data management. You will develop and maintain systems to manage Macmillan's external networks and ensure effective, accessible management of up-to-date documents, resources, tools, and templates for colleagues. You will work the Communities and Participation leadership team to shape and maintain effective team management tools and processes.

Above all else, you will embody Macmillan’s values by acting with heart, strength, and ambition as you provide exceptional stewardship and team support.

Please note: this is a part-time role, working 21 hours across 3 days per week. We are open to a conversation about how you work these hours flexibly, but for this role the post-holder will be required to work Wednesday and/or Thursday as part of their core working days. This role also requires some out of hours work to deliver core stewardship activities. This will typically involve no more than one evening each quarter and one Saturday each quarter, with each event requiring a few hours of work. The exact requirement for out of hours work may vary according to the evolving needs of our networks. All out of hours work can be taken back as TOIL (time off in lieu).

About you

The successful candidate will demonstrate the following skills and experience:

• Exceptional interpersonal skills with the ability to demonstrate empathy and develop professional working relationships, building trust quickly with internal and external stakeholders and particularly people living with cancer.
• Working knowledge of GDPR legislation.
• Experience of delivering involvement activity for people with access or other requirements.
• Proficient IT skills, including Microsoft Office (word, outlook, excel, power point), web-based solutions and data bases.
• Ability to work well under pressure, adapting priorities with the flexibility to meet a variety of deadlines.
• Organisational and planning skills and strong attention to detail
• Practical experience of delivering excellent customer experience to internal and external stakeholders.

In return, we offer a range of benefits including:

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days 
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Monday 5 May 2025 at 23:59.

1st interviews w/c 19 May 2025
2nd  interviews w/c 26 May 2025

To ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Role Overview:
The Talent Set is thrilled to be working with a fantastic charity as they search for a part-time Supporter Data Officer to support them for an initial 3-month role.

This role supports the effective management of supporter and membership data, playing a crucial role in the smooth operation of membership systems and processes. The post-holder will ensure that data is handled compliantly, processes run efficiently, and supporter engagement is maintained at a high standard—particularly in relation to donations and membership payments.

Key Responsibilities:

• Maintain accurate and legally compliant supporter and membership data in the CRM system.
• Develop, implement, and review CRM data processes to improve the supporter journey.
• Coordinate the membership lifecycle including new joiners, renewals, reactivations, and cancellations.
• Foster strong working relationships with third-party service providers (e.g. mailing houses, call centres, recruitment partners).
• Handle all member enquiries professionally and promptly, aiming to enhance retention and increase member lifetime value.
• Manage payment processes including Direct Debits and alternative methods such as Standing Orders.
• Ensure the accurate recording and reconciliation of donations and membership fees.

Person Specification:

• Experience working with CRM systems to manage supporter or customer data.
• Understanding of data protection and legal compliance regarding data handling.
• Strong organisational and interpersonal skills with attention to detail.
• Excellent communication skills and a commitment to delivering high-quality customer service.
• Experience in managing financial transactions and payment processes.
• Previous experience within a fundraising or membership-based organisation.
• Familiarity with Direct Debit administration and working with BACS or Payfile systems.
• Ability to liaise with external service providers and support cross-functional teams.

What’s on Offer:

• This is a hybrid role, with just 1-2 days per-week in their Central Bristol office.
• A day rate of £98.81 to £118.58 per-day plus daily holiday for the successful candidate.
• A rare part-time opportunity of 29.5 hours per-week and an immediate start.

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

We aim to get back to all successful candidate within 48 working hours.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Harris Hill is thrilled to be partnering with a prestigious Independent School in the search for an enthusiastic and committed Database and Gifts Officer. If you are a CRM expert with excellent attention to detail, this could be the perfect opportunity for you!

This role will suit someone who thrives in an independent, forward-thinking educational environment and is passionate about data management, gift processing, and alumni relations. The ideal candidate will have experience working with large datasets, conducting prospect research, and ensuring compliance with data protection legislation. You should be comfortable with both the technical and interpersonal aspects of the job, from creating complex mailing lists to liaising with the finance team and external partners. Additionally, you will be committed to the school's inclusive values, supporting its vision and mission during an exciting new phase of development​.

Title: Database and Gifts Officer

Hours: Part time (21 hours per week), permanent.

Salary: £22,678 - £24,052 (prorated salary) per annum plus benefits

Location: Onsite at the school which is situated in Dulwich with some flexibility

Closing date: We are reviewing applications on a rolling basis

 

More about the role:

The Database and Gifts Officer role is integral to the Development and Alumnae Relations (DAR) department, supporting the school’s fundraising and engagement efforts. The postholder will manage and maintain the alumni and donor database, ensuring the accurate entry of gifts and pledges, and collaborate with the Finance team to ensure financial data is up to date and reconciled. Additionally, the post holder will create targeted mailing lists, conduct due diligence on prospective donors, and support the identification of lost alumnae. The role also involves ensuring compliance with data protection laws and contributing to DAR events, which may occasionally occur outside regular hours​.

Key Responsibilities:

• Experience of working on a database, extracting, interrogating and reporting on data.
• Knowledge and experience of Raiser’s Edge, Toucan Tech or a similar fundraising database.
• Demonstrated track record of processing gifts and donations
• Proven track record of database administration, import/export, configuration and problem resolution.

This role offers the opportunity to work in a forward-thinking educational environment, where your contributions will have a real, lasting impact. If you're detail-oriented, collaborative, and eager to use your data expertise in a school awarded London Independent School of the Year 2024, reinforcing its reputation for excellence, I’d love to hear from you.

To apply for this role and for further details, including a job description and person specification, please email Faye at Harris Hill via the apply button.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We have been lucky enough to secure funding from the National Lottery Heritage Fund for our wilder future for Herts and Middlesex Wildlife Trust Project. This is to undertake a programme of digital and cultural transformation at the Trust, creating a more efficient and effective organisation.

You’ll be part of the Trust’s Development Directorate, leading the development and delivery of the Trust’s volunteering transformation plans with the aim to improve collaboration and efficiency across the Trust.

About the role

This is a new role funded by the National Lottery Heritage Fund that will enable the transformation of how the Trust supports volunteering by delivering a programme of volunteer and staff engagement and training, and leading the set up and migration to a new cloud-based volunteer management system. The role will also lead on volunteer development with external partners as part of the project.

The postholder will require the ability to work collaboratively and to implement an agreed project plan to fixed milestones and is expected to support and embrace a positive team culture, and to uphold the Trust’s values and expected behaviours at all times. They should act as a positive role model for staff, volunteers and external stakeholders through a professional, collaborative and engaging approach.

Please see our recruitment for further job description and person specification.

How do we support you?

We offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website.

How to apply

It’s quick and easy to apply.

Once you had read our recruitment pack just email with your up-to-date CV and a supporting statement (max 2 sides of A4), outlining your interest in the role and how you meet the role’s criteria. Please see our recruitment pack online for contact details. 

The application deadline is 9am, Tuesday 6th May 2025.

Early application is encouraged as we will be reviewing applications as they are received and may contact you to discuss your application further before the interview stage.

About the Trust

Herts and Middlesex Wildlife Trust is a local nature conservation charity.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our staff team is enthusiastic, friendly and committed to making a difference.

Visitor Experience Officer
Reference: FEB20259050
Location: RSPB Titchwell Marsh, PE31
Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata
Hours: Part-Time, 22.5 hours per week
Contract: Permanent
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)

Titchwell Marsh is a wetland site abundant in a variety of wildlife including passage and migrant birds. Sitting on the East Atlantic Flyway, Titchwell is an important service station for species moving between Arctic breeding grounds and overwintering grounds in Southern Europe and Sub-Saharan Africa. In addition, it is known for other biodiversity including invertebrates and small mammals. Titchwell Marsh is a busy visitor destination, popular all year round with bird watchers, nature lovers and people wanting a quiet ‘get away’ from city life.

Our other reserve at Snettisham is a globally important estuarine habitat and is well known for its two nature spectacles, the dawn flights of Pink-footed Geese in winter and the whirling wader spectacles in late summer and Autumn. This wild landscape is unstaffed with minimal development to retain its natural appeal. In addition to being a hot spot for tens of thousands of waders, it is also an important site for ground nesting birds and is part of a conservation project to protect nesting Ringed Plovers.

We're looking for a team player with excellent people skills combined with a passion for connecting people with nature. Working at Titchwell Marsh reserve, you'll be providing a unique and fascinating visitor experience inspiring our visitors to support nature conservation now and in the future. This role is fundamental in ensuring we have the highest quality of visitor experience for both new and existing audiences.

You will be working with the Visitor Experience Manager and volunteers to ensure a coherent visitor offer is delivered whilst also working with the HQ team to ensure the highest quality of RSPB visitor experience.

Essential skills, knowledge and experience:

• Computer literate to include professional use of social media to adhere to brand requirements.
• Working knowledge of visitor engagement techniques.
• Excellent verbal and written communication skills.
• Ability to plan and prioritise workloads.
• A team player who can motivate and inspire people.
• Problem solving skills and ability to work on own initiative.
• Ability to manage and respond to customer needs and feedback.
• Ability to maximise opportunities for visitor engagement and income generation.
• Able to build and maintain strong working relationships.

Desirable skills, knowledge and experience:

• Experience of managing and delivering against targets and KPI’s.
• Experience of analysing and interpreting data in a visitor experience environment.
• Successful experience of managing or supporting a team of staff and/or volunteers.
• Having contributed to a successful visitor project or visitor attraction.
• Tourism or leisure related qualification, ideally at HND level or equivalent.
• Working knowledge of Equal Opportunities and Diversity.
• Health & Safety in the workplace.

The ideal candidates will have strong communicating skills, proven experience at delivering events and a high standard of visitor experience - if that's you we'd love to hear from you!

Closing date: 23:59, Sunday 18th May 2025
We are looking to conduct interviews for this position from 19th May 2025.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to provide a copy of your CV and complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

We’re looking for a confident and experienced fundraiser to take the lead in growing our major donor and legacy giving programmes.

Senior Philanthropy Officer
Starting salary: £29,341 per annum
Salary band: £29,341 - £33,735
Contract type: Permanent
Working hours: Full time
Location: Bickley Hall Farm, Malpas, SY14 8EF

As Senior Philanthropy Officer at Cheshire Wildlife Trust, you’ll join a fast-paced, purpose-driven Fundraising & Communications team at a critical time for nature. You’ll use your expertise to identify and engage high-value supporters, craft compelling proposals and develop thoughtful stewardship journeys that inspire people to make a lasting impact for wildlife.

This is a new role — ideal for someone who brings initiative, has exceptional communication skills, and a thoughtful, strategic approach to donor engagement. You’ll need a strong track record of securing significant gifts, planning donor events and building lasting relationships with warmth and professionalism. You’ll work closely with the Director of Fundraising & Communications and other colleagues to develop and deliver the Trust’s philanthropy programme.

You’ll be joining a charity with bold ambitions and a clear mission to restore nature across Cheshire. Your work will directly support that goal. If you’re looking for a role where you can build on what you’ve achieved and see the difference you make every day, we’d love to hear from you.

This is a full time position, however part time will be considered.

Closing date: Monday 5 May 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgemental and are inclusive. We want our people to be as diverse as nature, so we particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities.

You may be required to carry out a DBS check for this role.

Applicants must have the right to work in the UK. Sorry, we are unable to offer sponsorship for this position

No agencies please.

Join Our Team!

Crohn’s and Colitis UK has an exciting opportunity for a Trusts & Philanthropy Officer to join our team. In this role you’ll play a key part in growing our income from charitable trusts and foundations,  whilst also cultivating relationships with our major donors to inspire long-term support and generate sustainable funding.  If this sounds like a good fit for your skills and experience, then we’d love to hear from you!  

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025 and beyond, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

Around 75% of your time will be devoted to securing funding from trusts and foundations. This includes researching, identifying new opportunities and crafting compelling, tailored funding applications. The remaining time will be dedicated to building and nurturing relationships with new, lapsed and existing major donors and developing creative and engaging stewardship plans to inspire and secure high value gifts.

About you

This is a great role for someone with previous experience of both Trust Fundraising and Major Donor Fundraising. You’ll have excellent communication skills to enable you to quickly build solid, strong relationships both face to face and over the telephone. Excellent writing skills are essential as well as good organisational skills and CRM experience. In these challenging times you’ll need to channel your creative skills to develop exciting stewardship plans.

In this role you will need:

• Previous evidenced experience of securing donations from Trusts and Foundations, and Major Giving Fundraising experience
• Experience of producing outstanding, high quality, imaginative and compelling applications and reports
• Experience in prospecting for new business opportunities via multiple research channels

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home,  although there will be occasions when you will need to attend face-to-face meetings with, donors, your team, our partner agencies, or several team away-days each year. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its ‘All Staff Together’ days, at which attendance is mandatory.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Are you a highly motivated and dedicated Fundraising professional looking for a role where your skills can make a real difference? The Catholic Diocese of Portsmouth is seeking a Fundraising Manager. This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

Covering Hampshire, Berkshire, South Oxford, and the Channel Islands, our Diocese is home to 87 parishes and 50 schools, serving over 27,000 practising Catholics and supporting 32,000 children and their families. Our work is both challenging and deeply rewarding, offering the opportunity to be part of something truly meaningful.

The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.

This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, ‘You Will Be My Witnesses.’

This role is based at St. Edmund House, Bishop Crispian Way, Portsmouth, PO1 3QA. Offering a competitive salary of £40,000 - £48,000 depending on experience, working 37.5 hours per week. Employee benefits include 25 days holiday plus bank holidays, life assurance and employee wellbeing, contributory pension scheme, free onsite parking.

If you are inspired by the idea of working in a values-driven environment where your efforts will have a lasting impact, we would love to hear from you.

Come and be part of our mission!

Role Purpose

The Fundraising Manager is responsible for developing and implementing effective fundraising strategies to support the Diocese’s mission. This includes stewarding major campaigns, securing grant funding, promoting digital and online giving, implementing a CRM system, ensuring compliance with legal and regulatory requirements, and fostering local fundraising initiatives in parishes.

This role will support the financial sustainability of the Diocese, enabling parishes and the wider faith community to serve their people effectively, while ensuring alignment with Catholic teaching and values.

The postholder will work closely with the Chief Operating Officer and senior leadership team to support the Diocesan 10-year Mission Plan, “You Will Be My Witnesses.”

Key Responsibilities:

1. Fundraising Strategy and Campaigns

• Develop and implement a comprehensive fundraising strategy to meet agreed financial targets.
• Oversee and manage significant fundraising campaigns, ensuring their effective delivery and long-term sustainability.
• Work closely with the Finance Department to align fundraising efforts with financial objectives, ensuring transparency and accountability.
• Identify and secure grant funding opportunities, including the preparation of high-quality applications and maintaining relationships with funders.
• Support parishes in designing and delivering local stewardship campaigns, ensuring consistency in messaging and impact.
• Procure and implement an appropriate CRM system, working with key stakeholders to ensure effective donor management and fundraising efficiency.

2. Digital and Online Giving

• Support parishes in growing regular and ad hoc online donations by:
• Developing and promoting digital giving solutions across parishes, including training and implementation support.
• Expanding online giving platforms to improve accessibility and donor engagement.

3. Donor Relationships and Stewardship

• Develop and maintain strong relationships with key donors, including major benefactors, grant funders, and parish-level supporters.
• Implement donor stewardship strategies to retain and grow the donor base through regular communication, engagement opportunities, and recognition initiatives.
• Foster a culture of stewardship across the Diocese communicating the difference it makes.
• Provide regular updates and high-quality reports, driven by Key Performance Indicators (KPIs), on fundraising performance and initiatives.
• Report on fundraising outcomes to senior management and the Board of Trustees, ensuring alignment with the Diocese’s mission and strategic priorities.

4. Parish Support and Capacity Building

• Equip parishes with tools, training, guidance, and hands-on support to run successful local fundraising initiatives.
• Facilitate workshops and support sessions for parish fundraising committees, helping them develop sustainable funding strategies.
• Support the promotion and coordination of Second Collections across the Diocese for key causes, ensuring that parishes are well-equipped with:
• Clear guidance on collection dates and processes.
• Good-quality promotional materials (posters, leaflets, digital assets) to help communicate the impact of these collections.
• Regular updates on fundraising results to encourage participation and engagement.

5. Compliance, Policy Development, and Governance

• Develop and implement fundraising policies and procedures to ensure compliance with legal, regulatory, and ethical standards.
• Stay up to date with fundraising laws and best practices, ensuring all activities meet Charity Commission, GDPR, and financial regulations.
• Ensure that data protection regulations are upheld in all fundraising activities, particularly regarding donor records and CRM management.

6. Collaboration and Communication

• Work closely with the Communications Manager to ensure that fundraising messages align with Diocesan values and the Mission Plan.
• Share compelling impact stories to inspire and encourage giving across the Diocese.

7. Meeting Attendance and Reporting

• Attend meetings of the Finance, Audit, and Risk Committee, providing updates on fundraising activities and seeking necessary approvals.
• Participate in parish meetings across the Diocese as required, offering fundraising guidance and support.
• Maintain a professional approach to both in-person and online meetings.

8. Ad Hoc Duties

• Carry out additional duties as requested by the line manager, ensuring flexibility and responsiveness to emerging needs.

Fundraising Manager - Person Specification

Competence, Expertise and Knowledge:

Essential

• Degree level education
• Proven track record of delivering significant fundraising results in the charity sector, with demonstrable experience of achieving and exceeding financial targets.
• Experience and aptitude for detailed project planning and record keeping.
• Strong commitment to the mission and values of the Catholic Church.
• Experience in grant writing and securing substantial funding.
• Numerate, with outstanding writing and presentation skills.
• Strong influencing skills, capable of working collaboratively with a diverse range of stakeholders.
• Self-motivated, hardworking, and able to manage multiple priorities effectively.
• Demonstrable experience in building and sustaining relationships with donors and stakeholders.
• Competent in use of Microsoft office and CRM platforms.

Desirable

• Formal degree level qualification relevant to sector
• Familiarity with digital giving platforms and tools.
• Experience in training and capacity-building initiatives.
• Membership of relevant professional bodies (e.g., Chartered Institute of Fundraising).

How to Apply

Please send a comprehensive and up to date Curriculum Vitae with a covering letter setting out your suitability for the role and motivation in applying (no more than 2 sides A4).

The Diocese of Portsmouth is an equal opportunities employer and welcomes applications from all who support the ethos and values of the Catholic Church.

Closing date is Saturday 3rd May 2025, at 6.00 pm.

Interview Details

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

This position is subject to the completion of an initial probationary period of six months.

IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.

We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy. 

This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services. 

You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year. 

If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you. 

To apply

• Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
• Visit our website to download an application form
• Submit your completed application form via our website

Please note that we do not accept CVs as applications.

Closing date for applications: 9am on Monday 12 May 2025 
First-round interviews: 21 or 22 May in central Birmingham

This role is a new post within our Fundraising and Communications team and an exciting opportunity to shape a growing area of our work. The successful candidate will have some experience of working on a range of events, ideally challenge and sports fundraising, including tasks such as participant recruitment, tracking income, contributing to supporter journeys and assisting with event day activities.

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Benefits

28 days annual leave plus bank holidays

Additional leave days, on top of the 28 days per calendar year:

o Birthday leave

o Religious leave

o 2 days for volunteering

o 1 day for moving house/relocating

- Pension

- Cycle to work scheme

- Flexible working: operating on a 35hr working week

- Registered as a London living wage employer

- Eye tests and subsidised glasses/contact lens

- Blue light card

- Breastfeeding arrangements

Application deadline Sunday 25th May 2300hrs.

Interviews week commencing Monday 9th June

Applications should include CV and cover letter (mandatory).

Job Title: Alumni Relations Officer

Location: Rhodes House in central Oxford, Hybrid Working

Contract: Permanent

Hours: Full-time

Salary: £33,000 - £37,000 per annum

Reports to: Global Programmes and Alumni Engagement Lead

We have a fantastic opportunity for an Alumni Relations Officer to join the Rhodes Trust, Oxford. This role will be a crucial part of the Global Programmes and Alumni Engagement team, working closely with the Global Programmes and Alumni Engagement Lead to deliver a suite of Alumni engagement activities, communications and events. The role includes opportunities for personal development.

We are looking for the successful candidate to start with us in as soon as possible.

About the Rhodes Trust

The Rhodes Trust is an educational charity which offers Rhodes Scholarships to exceptional students from around the world to come and study at the University of Oxford. Our mission is to build a better world through global fellowship programmes that develop and connect compassionate, innovative, and public-spirited people committed to solving humanity’s challenges.

In recent years, we have also partnered with several other remarkable organisations to create the Mandela Rhodes Foundation, the Atlantic Institute, the Schmidt Science Fellows and RISE.

The role

This role is varied, providing an opportunity to learn and understand many aspects of the Trust’s work and ecosystem. To be considered for this role you will be required to have proven experience of managing administrative processes for in-person or hybrid events, great interpersonal skills, a passion to learn and understand the community, as well as a good knowledge of online project management tools and CRM systems.

The role will be responsible for:

· Contribute to the Global Programming portfolio, supporting to deliver keystone Alumni events such as reunions, UK and global Alumni events, and supporting constituencies with less activity, ensuring a proactive calendar of Alumni activities

· Support with general administration as requested, particularly regarding the Global Alumni Advisory Board (GAAB) and Lifelong Fellowship and Impact Committee (LFIC) including coordinating meetings, drafting meeting agendas and minutes, printing or sending of presentations, collating of information for reporting, following up on action items and other communication materials as appropriate

· Monitor the Alumni mailbox and ensure a timely reply to all queries and requests directed to them (including connecting Alumni who are looking for other Scholars). Provide appropriate responses to a varied range of enquiries from community members by email, phone, post and in person. Tactfully and diplomatically recognise and quickly resolve any potential issues raised

· Under the guidance of the Global Programmes and Alumni Engagement Lead, lead on key Alumni engagement initiatives as required, for example the annual Meeting Minds Alumni Dinner

· Ensure that all Rhodes Alumni Associations are up to date regarding the activities of the Rhodes Trust and where appropriate and possible, provide Alumni Associations with administrative support for their key events and engagement activities. Manage day-to-day contact and services to the network of Alumni Groups and Alumni Associations

· Together with the Communications team, support with mailings, Rhodes Connect content and social media activity that ensures that Rhodes Alumni are up to date and engaged in the activities of the Rhodes Community

· Role modelling the Trust’s organisational values of commitment, inclusion, belonging, growth and innovation.

· Carrying out any other duties relevant to the role, as requested.

· A deep commitment to the values, ethos and mission of the Rhodes Trust.

Please view the job description for more responsibilities

Essential skills, experience and qualifications:

· Experience in event planning and delivery, both in-person and online and/or hybrid

· Proven experience with Microsoft packages (Word, Excel, PowerPoint and Outlook), and online event platforms (e.g. Zoom)

· Excellent administrative skills with an ability to prioritise work and meet tight deadlines

· Ability to build strong working relationship with immediate colleagues, as well as with external stakeholders

Please view the job description for more essential skills 

Desirable skills and experience:

· Previous Alumni Relations experience, or experience working with communities

· Experience with Salesforce

· Use of email marketing systems (e.g. Mailchimp, Campaign Monitor)

We are open to transferable skills from other industries, so please consider applying if you don’t meet all of the Essential criteria.

Benefits of working here

We are a global organisation and we use our deep connections across the world to bring together people of different backgrounds and viewpoints. We encourage our staff to challenge each other’s thinking and generate new ideas.

· 30 days annual leave (pro rata) plus 8 bank holidays

· Competitive pension scheme

· Generous family leave schemes

· Private health insurance

· Employee Assistance Programme

· Personal development opportunities

· Additional benefits, such as free access to the University's gardens, parks, libraries and museums, and University staff discounts in shops across Oxford.

· Cycle to work scheme

· Electric car scheme

If you would like to find out more, please click ‘apply’ to view the full job description and to find the link to apply. Please send us your CV and a covering letter. Please note, this advert will close on 4 May 2025. Please note the interviews will take place on 12th and 14th May.

The Rhodes Trust is an equal opportunity employer. We warmly welcome applications from talented people of diverse backgrounds and appoint without regard to age, disability, gender, gender identity, gender reassignment, sexual orientation, pregnancy or maternity, parental status, marital or civil partner status, race, colour, ethnic or national origin, nationality, religion or belief.

Role purpose

To diversify, develop and deliver fundraising initiatives with a focus on major donors and legacies, securing significant funding for the Trust that will enable delivery of our new 2030 strategy of more space for nature, with more people on nature’s side. 

1. Main Responsibilities

1.1 Devise and deliver annual plans, together with associated budgets, in line with strategic objectives

1.2 Monitor and report on fundraising targets and budget

1.3 Line management of the Fundraising Officer

2. Major Donors

2.1 Growing the scale of donations – both the number of donors and the value of donations by managing an impactful major donor programme for the Trust 

2.2 Use the Trust’s Customer Relationship Management (CRM) software to manage and grow a pipeline of prospects including high value donors, major donors and potential legators 

2.3 Develop and manage a portfolio of high value donors and prospects to include working closely with appropriate colleagues on research, cultivation, ask and stewardship, including planning and delivery of inspiring events

2.4 Work with the CEO, Senior Management Team and Trustees to appropriately involve them in planning and managing relationships with major donors 

2.5 Develop a stewardship programme, developing meaningful relationships with donors and potential donors, involving them in our work and ensure they feel valued and part of the Trust.

2.6 Manage the Patrons Circle, providing a fantastic experience for WWT Patrons, including delivering engaging events and maintaining regular communication

2.7 Ensure appeal donors receive relevant stewardship communications, including holding specific events and activities

3. Legacies

3.1 Support the development of the Trust's legacy strategy, leading to an increase in number of pledges and value pledged

3.2 Identify and recruit new legacy pledgers including but not exclusively from WWT members and supporters, ensuring a legacy pipeline

3.3 Steward known legacy pledgers to maximize and retain their loyalty to WWT and to maximize their lifetime giving, including their support for current appeals.

3.4 Ensure ongoing engagement with all legators and enquirers by upgrading and conversion through the legacy cycle: enquirer, considerer, intender, pledger 

3.5 Create and run a series of events to engage potential and existing legators and legacy professionals

3.6 Liaise with departments across the Trust in relation to legacy campaigns 

3.7 Work closely with the marketing team to ensure effective communication about legacy giving with members, supporters and pledgers/legators 

3.8 Use the CRM’s legacy module to manage relationships with pledgers and legators

4. General Fundraising

4.1 Support the Trust's new Project Oversights Board, ensuring projects align with the strategy, are fully developed, and help secure appropriate funding

4.2 Input into funding bids

4.3 Support Trust fundraising appeals 

4.5 Work closely with the marketing team to update and improve third party fundraising materials, online material and guidance to enable supporters to fundraise for us independently 

4.6 Ensure that the Trust is up to date and compliant with legislation, regulators and GDPR requirements in relation to fundraising

4.7 Stay up to date with current best practice in fundraising techniques and track any upcoming trends 

4.8 Work with the Membership Services Manager and Membership Development Officer to ensure data is recorded on the CRM accurately and effectively to enable required analysis, tracking, reporting, segmentation and future targeting

5. General Responsibilities

5.1 Promote the work, mission and vision of the Trust at all times.

5.2 Work across teams to develop and implement activity plans across the 2030 strategy business plan.

5.3 Use every opportunity commensurate with other duties to contribute to the Trust’s membership recruitment, fundraising and engagement of people. 

5.4 Ensure a high level of customer service in all dealings with the public.

5.5 Ensure continuous development of skills and knowledge required for the post, undergoing training and performance review as required by the Trust.

5.6 Work within all the policies and procedures of the Trust, ensuring own compliance with the 5.7 Trust’s health and safety policies and procedures and that of any resources for whom you are responsible. 

5.8 Work at all times within the Warwickshire Wildlife Trust’s Equal Opportunities Policy and to promote equal opportunities.

Comply with all legal and contractual obligations concerning the responsibilities of your post.

5.9 Carry out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the Chief Executive.

For more information please refer to the full job description which is available to download below

Benefits

Generous pension scheme Generous holidays Employee Assistance Program (EAP) Death in Service benefit Flexible working WWT Membership Continuous Training & Development opportunities On-site parking

An exciting opportunity has arisen to join our award-winning Fundraising Team at Birmingham Women’s and Children’s Hospital Charity. The Corporate Partnerships Officer will join our recently established Philanthropy and Partnerships (P&P) team to help us develop and nurture a range of corporate and philanthropic relationships. Together, we will significantly increase our income in support of the world leading research, treatment, and care that takes place across our hospitals in areas such as: childhood cancer, rare diseases, neonatal and maternal health, children and young people’s mental health, and critical care. 

The Corporate Partnerships Officer will be responsible for account managing a portfolio of new and existing corporate accounts to deliver a sustainable income growth year on year. In addition, they will work closely with the Head of Corporate Partnerships and Senior Corporate Partnerships Officer to support the day-to-day management of high value strategic partnerships and the delivery of business development activities. They will also contribute to the wider strategic aims of the P&P team to significantly grow both philanthropic and corporate partnership income and impact over the next three years. 

The ideal candidate will have strong corporate account management and communication skills (both verbally and in writing) ideally gained within a fundraising or sales/business development environment. They will be a self-starter with an appetite to make unsolicited approaches to businesses and individuals, along with the ability to develop and grow lasting relationships with corporate partners.  They will have strong time management skills, a motivation to work towards and achieve targets, and an appreciation of working for the NHS. 

What we offer: 

• Flexible and hybrid working to support work-life balance 

• Generous annual leave entitlement with additional leave for long service  

• Enhanced sick pay 

• Enhanced Maternity Pay 

• Free flu jabs 

• Cycle to work scheme 

• Charity events throughout the year 

• Employer enhanced auto-enrolment pension scheme with 8% employer contribution 

• Ongoing commitment to education and professional development 

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.  

Successful candidates will have access to vulnerable beneficiaries therefore the role is subject to Disclosure and Barring Service (DBS) clearance.  

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Vacancy Pack and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 18 May 2025.

Corporate & Community Fundraising Officer
 
Hours: Flexible between 3- 5 day working week (with salary pro rata if less than 37.5 hours a week)
Location: Hammersmith, London – 2 days a week and Hybrid
Salary: £28,000.00 to £30,000.00 pa
Contract Type: permanent
Reports To: Senior Corporate Partnerships Manager
 
Are you a passionate storyteller with a knack for building meaningful connections?
 
Join our dynamic team as a Corporate & Community Fundraiser and play a pivotal role in driving our mission forward. In this exciting new position, you'll have the opportunity to craft compelling campaigns, engage with a diverse community of supporters, and corporate partners to unlock new avenues of giving. If you thrive in a fast-paced, purpose-driven environment and are ready to make a tangible impact, we’d love to meet you.
 
Job Purpose:
 
The Community and Corporate Fundraiser is responsible for developing and implementing fundraising initiatives to secure financial support from corporate partners and community groups. This role involves building strong relationships with businesses, local organisations, and supporters to maximize income and engagement.
 
Key Responsibilities:
 
Corporate Fundraising:

• Develop and manage relationships with corporate partners
• Identify and approach new corporate funding opportunities through sponsorships, grants, and corporate social responsibility (CSR) programs.
• Develop compelling funding proposals and partnership packages.
• Present engaging Lunch & Learns and regular progress reports to corporate partners.
• Work with businesses to create employee engagement opportunities, such as payroll giving, taking part in sporting challenges, sponsoring events and corporate volunteering.
• Monitor and evaluate corporate fundraising activities to ensure targets are met.

 
Community Fundraising:

• Engage with local communities, schools, faith groups, and clubs to encourage fundraising initiatives.
• Support individuals and groups with their fundraising efforts, providing guidance and materials.
• Develop innovative fundraising ideas to increase engagement and income.

 
General Fundraising & Administration:

• Maintain accurate records of donors, sponsors, and fundraising activities using CRM systems.
• Ensure compliance with fundraising regulations and best practices.
• Work collaboratively with marketing and communications teams to promote fundraising efforts.
• Prepare reports on fundraising performance and impact.

 
Person Specification:
 
Essential:

• 2 years minimum, experience in fundraising (Corporate and Community)
• Strong relationship-building and networking skills.
• Excellent communication and presentation abilities.
• Ability to work independently and as part of a team.
• Highly organised with good project management skills.
• Knowledge of fundraising regulations and best practices.

 
Benefits:

• Enhanced holiday. 25 days plus bank holidays and an additional day for each years completed service between 1-5 years
• Discretionary sickness scheme
• 6% employer pension contribution
• Opportunity to make a meaningful impact.
• Flexible working options.
• Enhanced maternity and paternity leave
• Medical cash plan
• Reimbursement for business travel and TOIL.
• Team events
• Cycle to work scheme

 
REF-220981