Crm Jobs
The successful applicant will work closely with the Support Line Manager and team to deliver support for anyone affected by sarcoma. The post holder will be part of a growing Support Line team and be part of the continued expansion of the service as we grow in exciting new directions in 2024/25. This is an ideal role for someone who wants to expand their knowledge and experience in a role that can make a real impact for people affected by sarcoma and their families.
Sarcoma UK aims to produce the highest quality information for the sarcoma community. We work in line with NHS England’s certification scheme, The Information Standard, to ensure the information we produce is clear and reflects the most up to date clinical guidance. We involve sarcoma experts and people with personal experience of sarcoma as reviewers of our information to ensure our information is accurate and relevant to our target audience.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activites throughout the year
- Interest-free season ticket and bicycle loan
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities
Support and Information
- To deliver the Sarcoma UK Support Line, a confidential telephone and email support and information service for anyone affected by sarcoma. This includes:
- Providing individual information and support to service users on sarcoma and related issues, by telephone, email and other media as the service develops.
- Adhering to quality standards, confidentiality, Sarcoma UK policies and the standard operating procedures of the Support Line.
- Under direction from the Director of Research, Policy and Support and Support Line Manager, contribute to Sarcoma UK’s social and other media as appropriate.
- To provide clinical input to the development of the charity’s information materials including the revision of existing information materials and the development of new information products.
- To provide input to the clinical content of the charity’s website.
- To raise awareness of the charity’s information and support services within the health professional field.
- To contribute sarcoma knowledge and clinical expertise across all the charity’s programmes.
Maintain Professional Knowledge
- Keep up to date with treatment and care of sarcoma through research and review of publications, horizon scanning, and attending study days and conferences, and disseminate this information within the charity.
- Adhere to the standards of good practice outlined in the AHP / NMC professional code of conduct, or relevant professional body’s standards.
- Maintain professional registration and compliance with revalidation requirements ensuring ongoing clinical education and professional development.
- Attend mandatory clinical supervision sessions.
External Relationships
- To maintain positive relationships with key Sarcoma UK stakeholders including sarcoma patients, family members/carers and support group leaders.
- To develop and maintain contact with sarcoma specialist healthcare professionals, including clinicians, specialist nurses and allied health professionals who have reviewed our information materials.
Other
- To support new work within the information and support team.
- The role will require some travel to meetings and events throughout the UK and occasionally overseas.
- Attend Sarcoma UK events and take part in Sarcoma UK’s wider work.
- Occasional weekend or evening work may also be required and time off in lieu will be given.
- The post holder will be working in a developing environment and will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
Exciting opportunity to develop and expand your communications and digital skills in a unique environment. We are looking for an exceptional, talented individual to work at a national level as part of our growing communications team. We offer a new challenge with the opportunity to work and develop with talented people in a streamlined organisation.
The Universities and Colleges Employers Association (UCEA) is a membership organisation that is the leading voice on employment and reward matters in the UK Higher Education (HE) sector. We are a small team supporting our 170 members - HE providers such as universities - to be employers of choice through collaboration, advocacy and expert advice, facilitating their work in delivering effective employment and workforce strategies.
Our new strategic plan 2024-27 leads with enhancing employee experience and supporting member organisations in their workforce development and transformational plans with the inclusions of explicit references to UCEA modelling good practice as an employer.
Led by the Head of Communications and Membership, UCEA’s expanded communications team will deliver communications provisions for members and support colleagues internally to deliver services for members.
The core activities include drafting briefings and statements, handling media enquiries, media monitoring, preparing publications, communications campaigns and infographics.
In addition to the generic communications support, this post specialises in digital, social media and developing both the UCEA the USS Employers websites.
You will be expected to operate effectively across a broad range of digital communications and membership areas, with a blend of autonomy and teamwork. You are likely to have a background in digital/social media and communications with experience of membership organisations and/or some knowledge of the HE sector.
The postholder will have outstanding digital and communication skills and the ability to prioritise and help deliver a complex and varied workload.
The post is offered as full-time on a permanent contract and is hybrid, working at our offices in Bloomsbury, central London, as well as some remote working each week.
This UCEA role comes with an attractive reward package including: membership of the SAUL pension scheme; 25 days annual holiday plus statutory holidays and any associated days when the office is closed (currently four days over Christmas and New Year); generous occupational sickness absence scheme; annual personal development budget; interest-free season ticket loan; Cycle to Work Scheme; Employee Assistance Programme; Fitness & Wellbeing scheme (for participation in gym, fitness and other health and wellbeing activities); membership of Benenden Healthcare.
Find out more
If you think this role could be for you, please download the Information for Applicants pack, which includes the job description and person specification, or visit our website.
How to apply
Apply through CharityJob, submitting your current CV and a covering letter outlining and entitled ‘The relevance of my experience to the position of Communications Officer - pensions’.
The closing date for applications is Midday on Monday 8 July 2024.
Interviews are expected be held on Thursday 18 July and Monday 22nd July at the UCEA offices at 20 Tavistock Square, London WC1H 9HU.
All candidates must have proof of their right to work in the UK.
No agencies please.
UCEA is the leading voice on employment and reward matters in the UK HE sector. We support our members to be employers of choice through collaboration
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wales - Interventions will be delivered across various locations in Wales.
Ref PLC-241
Are you a proactive, organised and compassionate individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have experience of engaging successfully with challenging people such as people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused?
If so, St Giles Trust is looking for a Personal Wellbeing Coach to join us and help to oversee the delivery of Personal Wellbeing services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
St Giles is now a kickstart employer, so we are part of the scheme which provides job opportunities for 16-24-year-olds who are currently on Universal Credit and are at risk of long-term unemployment.
The Wise Group is a leading social enterprise working to lift people out of poverty. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Personal Wellbeing Services for North and South Wales. These services will involve a range of support to community offenders and prison leavers including families, emotional wellbeing, lifestyle and associates and social inclusion (including meet at the gates).
About this exciting opportunity
Working as part of a multi-agency team, you will provide person-centred support to a caseload of service users who will either be serving community sentences or being released from prison. You will undertake assessment and action planning with individual service users, create a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users, plus deliver a range of interventions to service users which contribute towards achievement of prescribed outcomes.
We will also count on you to develop and maintain positive working relationships with external agencies, including probation, prisons, partners, and others who will assist in achieving prescribed outcomes for service users, ensuring you work towards contractual targets and outcomes within agreed timescales. Using agreed CRM databases and recording all activity relating to caseload and providing updates and reports are also key duties.
What we are looking for
- Experience working with partner agencies either as part of a multi-agency team working towards common objectives or negotiating to establish links to further the aims of a project
- L3 in Advice and Guidance or equivalent
- The ability to assess clients’ needs and provide tailored, client-led support through action planning and interventions involving advice, guidance, advocacy, and coaching
- An ability to work sensitively with clients applying trauma-informed strategies
- Impressive IT, relationship-building and communication skills, both verbal and written.
Please note this role requires Enhanced Adult DBS checks.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button.
Closing date: 7th July 2024. 11:00pm Interview date: 15th July 2024.
A ydych chi'n unigolyn rhagweithiol, trefnus a thrugarog, gyda hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai? A oes gennych chi brofiad o ymgysylltu'n llwyddiannus gyda phobl heriol, er enghraifft pobl sydd ag anghenion cymhleth, pobl sy'n amharod i drafod eu hanghenion, a phobl sy'n ddig ac yn ddryslyd?
Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Personol i ymuno â ni a helpu i oruchwylio'r gwaith o ddarparu gwasanaethau Lles Personol i atgyfeiriadau a wneir gan Wasanaeth Prawf Cymru.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol neu fod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun hwn sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Personol ar gyfer Gogledd a De Cymru. Bydd y gwasanaethau hyn yn cynnwys amrywiaeth o gymorth i droseddwyr cymunedol a'r rhai sy'n gadael carchardai gan gynnwys teuluoedd, lles emosiynol, ffordd o fyw a chysylltiadau cyswllt a chynhwysiant cymdeithasol (gan gynnwys cwrdd wrth y gatiau).
Ynghylch y cyfle cyffrous hwn
Gan weithio fel rhan o dîm aml-asiantaeth, byddwch yn darparu cymorth sydd wedi’i ganolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n cyflawni dedfrydau cymunedol neu'n cael eu rhyddhau o'r carchar. Byddwch yn ymgymryd â chynllunio asesu a gweithredu gyda defnyddwyr gwasanaethau unigol, yn creu amgylchedd diogel ac ymddiriedus, gan ddefnyddio ymarfer trawma-gwybodus i hwyluso perthynas gefnogol ac adeiladol gyda defnyddwyr gwasanaeth, ynghyd â darparu ystod o ymyriadau i ddefnyddwyr gwasanaethau sy'n cyfrannu tuag at gyflawni canlyniadau rhagnodedig.
Byddwch hefyd yn datblygu a chynnal perthnasoedd gweithio cadarnhaol gydag asiantaethau allanol, gan gynnwys y gwasanaeth prawf, carchardai, partneriaid, ac eraill a fydd yn cynorthwyo i sicrhau canlyniadau rhagnodedig i ddefnyddwyr gwasanaethau, gan sicrhau eich bod yn gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt. Mae defnyddio cronfeydd data CRM y cytunwyd arnynt a chofnodi'r holl weithgaredd sy'n ymwneud â llwyth gwaith a darparu diweddariadau ac adroddiadau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
- Profiad o weithio gydag asiantaethau partner naill ai fel rhan o dîm aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin neu o negydu gyda’r nod o sefydlu cysylltiadau i hyrwyddo nodau prosiect
- L3 mewn Cyngor ac Arweiniad neu gyfatebol
- Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid drwy gynllunio gweithredu ac ymyriadau sy'n cynnwys cyngor, arweiniad, eiriolaeth a hyfforddi
- Y gallu i weithio mewn dull sensitif gyda chleientiaid gan ddefnyddio strategaethau sail-trawma
- Sgiliau TG, meithrin-perthynas a chyfathrebu nodedig, ar lafar ac yn ysgrifenedig
Sylwch fod y rôl hon yn gofyn am wiriadau DBS Oedolion Uwch a fetio HMPPS.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Bydd St Giles yn gwarantu cyfweld â phob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag.
Rydym yn gyflogwr hyderus ecwiti a chynhwysiant. Rydym yn croesawu pob cais ac rydym yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n nodi eu bod yn anabl, niwro-eang, niwroamrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad byw ac amrywiaeth meddwl ei gynnig i'r sefydliad.#
I wneud cais, ewch i'n gwefan trwy'r botwm 'Gwneud cais'.
Dyddiad cau: 7 Gorffennaf 2024. 11:00pm Dyddiad cyfweld: 15 Gorffennaf 202
The Charity
Kinship is the leading kinship care charity in England and Wales. We offer kinship carers financial, legal, practical and emotional support and understanding from the moment they need it, for as long as they need it. Our expert advice, information and guidance helps with complicated and stressful decisions that so many kinship families have to make. We are always there to support them through challenging times and celebrate the good.
Kinship carers are strong and determined. Together, they are powerful. We help them build communities of support and action by connecting families locally and across England and Wales.
About the Team
Kinship is in the third year of delivering the first national peer support service for kinship carers in England. We have created 145 peer support groups. We have supported and trained kinship carers to create and lead their groups in a way which meets their needs.
With a new contract from the Department for Education, we’re now entering a new phase of our service with a focus on:
- creating 90 new sustainable peer support groups in areas of most need over 21 months;
- sustaining and developing the current 145 existing groups; and
- providing support and help to build a sustainable and welcoming community for all peer support groups across England.
This role will mobilise, develop and innovate our existing offer into a new Peer Support Community Hub with the focus on supporting sustainability and building resilience of peer support groups and their leaders. You will support and build our Kinship peer support community.
You’ll work with group leaders to co-create and develop a central hub of accessible and useful resources to help them to sustain their groups, working with colleagues right across Kinship to promote consistent access to services and activities (training, programmes, information, advice and campaigns), building a joined-up user experience.
You’ll ensure we use data and insight to innovate the Hub and develop a strong thriving community of peer support group leaders.
About the role
The role of the Peer Community Innovation Lead is to oversee and take accountability for sustaining kinship peer support groups across England in priority areas as part of a new hub and spoke delivery model.
In this context, your team is the centralised ‘hub’ of the service, delivering an exciting programme of training, speakers, toolkits and resources to help peer support group leaders develop, build and sustain their group well. Your team will build and develop this ‘peer support community hub’. This will include annual in person celebrations.
Your team will make sure groups feel connected and supported, learn from each other and build a powerful and resilient peer community.
Managing a national team of three, you will develop a strategy and operational plan to build on and mobilise a new peer support community.
The type of person we’re looking for:
Dynamic and people-centred, this role is about innovating and developing a supportive community of peer support group leaders nationally in person and online. You’ll understand the power of relationships and be an excellent communicator. You’ll understand how communities hold their own power and your team will help unlock that. Innovation is key to the success of the Hub and you’ll ensure you’re using best practice and learning to develop it.
An excellent communicator, you’ll develop external specialist partnerships to support group sustainability. You’ll ensure through the National Peer Support Connector role that peer communities are connected and engaging with the new National Kinship Care Ambassador to share insight and best practice.
You’ll be comfortable with using digital technology and tools to build communities, relationships and develop resources.
Please note the closing date is the 8th July.
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Events Manager
Location: London, Haig House (Hybrid, when not travelling)
Contract Type: Permanent
Hours: 35 Hours Per Week
Salary: £41,172 to £44,232 (Inclusive of London Supplement)
Are you passionate about planning impactful events that inspire and engage?
We are looking for an experienced and dynamic Events Manager to lead the planning and delivery of a diverse portfolio of fundraising events. In this pivotal role, you will spearhead the meticulous planning, project management, and execution of events both in the UK and overseas, ensuring every detail is flawlessly implemented to deliver an exceptional supporter experience. As an Events Manager, you will be involved in building and nurturing strong relationships with event partners and sponsors, constantly seeking innovative opportunities to enhance and expand our event portfolio.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
You will be responsible for the comprehensive management of our owned events, overseeing everything from course design and venue coordination, to health & safety logistics and commemorative ceremonies. With a keen eye for detail, you will produce and manage project plans, budgets, and reports, ensuring all events align with departmental strategies and exceed key performance indicators. Your ability to evaluate and recommend improvements will be crucial in optimising the return on investment and net contribution of our events. Additionally, you will lead and manage an Events Logistics Coordinator, guiding their professional development and performance.
We are committed to providing the best supporter experience. You will work collaboratively with the wider team to maximise supporter engagement and satisfaction at every touchpoint. Your leadership on event days will be vital in ensuring a seamless and memorable experience for our participants. By supporting marketing, acquisition, and stewardship initiatives, you will play a key role in achieving our fundraising goals and representing the charity at various events, including multi-day events as required.
Building and maintaining robust relationships with internal departments, event organisers, and external agencies is a cornerstone of this role. You will work closely with sponsors, corporate partners, and suppliers to deliver high-quality events, while also seeking new business opportunities. Your ability to navigate complex stakeholder relationships, including those with local government officials and dignitaries, will ensure the smooth delivery of events and ceremonies. Managing contracts, procurement processes, and supplier relationships will be integral to maintaining the highest standards of event execution.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub when not travelling in the course of your work.
If you possess a full valid driving license, proven experience in high-profile event management, and a track record of successful budget management, we want to hear from you. Fluency in French and experience with CRM databases such as CARE are desirable but not essential.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 18th July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About Women in Prison
Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.
Job Purpose:
You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. We are looking for someone who can work flexibly to support the administrative and operational needs across different areas in the team including major donor giving, individual giving, trusts and foundations and legacy giving.
Day to day tasks will include managing the fundraising team’s administration function, carrying out prospect research, thanking donors and donation tracking, and providing support for various fundraising activities such as supporter/cultivation events. You will also build productive relationships with individual supporters and organisations through the delivery of exceptional supporter care.
Key Responsibility Areas:
- Provide support across the Fundraising team
- Stewardship
- Information Management
- Financial
- General
The client requests no contact from agencies or media sales.
About the role:
The Advice Service Manager is responsible for all advice team operations and developing the Kinship advice pathway.
You’ll manage a team to deliver a consistent, high quality and effective service. You’ll be responsible for developing and implementing systems and monitoring service quality and performance.
Continuously improving the service, embracing digital solutions and creating efficiencies and processes to drive performance, you’ll increase our ability to provide more support to kinship carers across England and Wales.
You’ll ensure that kinship carers are able to access the information and advice they need in an accessible and consistent way within a clear operational framework.
Key responsibilities include:
- Deliver high quality, targeted and tailored advice to kinship carers in England and Wales.
- Develop a service framework that delivers a consistent service within clear timeframes.
- Set out clear expectations for enquiry response across all channels.
- Manage daily advice line operations, including work on cases, data and continuous improvement.
- Act as deputy designated safeguarding officer (DDSO) providing clear advice on actions needed when safeguarding concerns are raised.
- Develop and manage a high performing team.
Essential criteria includes:
- Substantial working knowledge of advice service delivery frameworks.
- Working knowledge of call handling and client record systems.
- Working knowledge of assessing the needs of individuals (e.g. social care, financial and legal) to provide appropriate advice and information.
- Substantial experience managing an advice service or similar, ideally in a health, social care or charitable organisation.
- A strong background in advice work with proven experience in an advice-giving role.
Key dates:
- Deadline: 9am, Monday 8 July 2024
- Interview 1: 24/25 July 2024 (2 hours, online). This interview will consist of an online interview and presentation; and a team session, including preparation time and facilitating a team activity.
- Interview 2: TBC
How to apply:
We will ask you for your CV and to respond to the following five questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. Once this is complete, both will be reviewed together. You will have 250 words per answer.
Questions for application (along with CV):
- Using examples of your work, give an overview of how your experience equips you to be an effective and dynamic advice service manager.
- Give examples of how you have used operational frameworks to deliver consistent and boundaried advice services. If you have similar experience in another field please clearly demonstrate how that experience would transfer into this role.
- Describe how you have used call handling and client record systems in your work giving examples of how you have integrated the use of both within your practice.
- What makes you a great team manager? Give examples of how you have supported teams and individuals to flourish and when you have had to step in to address behaviour or performance issues.
- Give an example of service innovation you’ve led or been involved in. Outline your role and approach, how you involved users and the service improvements that were delivered as a result.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
The role of a Community Fundraising Executive is raising charitable donations, by building meaningful and engaging relationships to work with the communities we serve in the West Midlands. This is an exciting new role within the fundraising and communications team and we are seeking an energetic, confident and proactive fundraiser to join our team. This role will require a lot of travel and focuses specifically on developing our education, clubs and faith groups fundraising income streams. Working closely with the Head of Fundraising and Communications and the rest of the fundraising team, you will develop innovative ways to engage with new audiences and maintain current relationships, to achieve our annual fundraising targets
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This is an exciting opportunity for a major donor fundraiser to join CSW, to initiate and develop strong relationships with individuals and corporates who have the capacity to make significant donations to CSW and to steward these relationships towards deeper engagement with CSW year after year.
Key Responsibilities (a full list of responsibilities is listed in the Application Pack)
- Develop a Major Gifts strategy that delivers agreed income goals and leads to increased and multi-year financial commitments from Major Donors.
- Develop individual cultivation plans for Major Donors that provide opportunities for them to make impactful gifts, pray and campaign.
- Research and write funding proposals and cases for support and adapt as needed.
- Produce and send regular letters and reports demonstrating the impact of gifts.
- Develop relationships with a small pool of Corporates that leads to increased engagement and income generation.
The Person
You are an excellent communicator, self-motivated and passionate about enabling donors to channel their wealth to meet the greatest needs. You have strong inter-personal skills which you are able to use to build internal and external relationships. You are able to inspire people to make a difference through their giving and you are just as passionate about communicating the impact of their gift. You are proactive and willing to work well with others to achieve targets.
You are inspired by CSW’s mission and eager to play your part, through this role, in ensuring freedom of religion and belief for all.
Essential Criteria (a full list of essential criteria is listed in the Application Pack)
- A minimum of three years’ major donor fundraising experience for a charity.
- Proven track record of securing five-figure and six-figure gifts from major donors.
- Experience of providing excellent stewardship to major donors.
- Excellent communication skills, especially verbal and written English
- Writing compelling funding applications/ proposals that match donors’ interests with CSW’s mission and activities.
CSW Benefits
We offer flexible working, your birthday off, pension with 6% employer contribution, 30 days holiday after 5 years’ service, 3 month paid Sabbatical after 10 years’ service.
Please also fill out the attached application questions.
The client requests no contact from agencies or media sales.
The College of Policing is exclusively partnering with Robertson Bell in our search for two Finance Business Partners to join our team on a permanent basis. The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff.
Reporting into the Senior Finance Business Partner, these roles will provide professional finance business partnering support and advice to Cost Centre Managers, including preparing and evaluating accurate and timely annual and monthly budgets, forecasts and trend analysis, to enable effective and appropriate financial planning across the College.
The organisation
About 800 people work for the College of Policing across England and Wales. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with very occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London. We offer an extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The key duties of these Finance Business Partners will be:
- Act as lead business contact for providing a professional finance business partnering service to designated Cost Centre Managers.
- Develop effective working relationships with stakeholders to improve their knowledge of financial management and forecasting, whilst providing appropriate robust challenge when required.
- Complete monthly management accounts, budgets and forecasts for your Cost Centres providing sufficient analysis and narrative to inform business and operational decisions.
- Analyse monthly performance to budget and KPIs, evaluating variance impact and identifying trends to support, challenge and provide options in the cost-efficient management of resources.
- Reconcile budgets, accruals, prepayments and other financial records for year-end.
- Engage with Cost Centre Managers on organisational or business-related proposals, provide helpful and meaningful financial advice to support business case submissions.
- Drive effective strategic and operational decision making for budget managers.
- Support the design, development and continuous improvement of finance processes and quality and system improvement projects.
The successful candidate will have:
- Part-qualified with a CCAB qualification or evidence of equivalent experience in a similar role.
- Experience of working in a management accounting, finance business partnering or related financial role.
- Ideally experience working in the public sector, but this is by no means essential.
- Proven experience of working collaboratively, including working with internal and external people in positions of influence to develop and implement customer-focused business solutions.
- Ability to analyse, summarise and communicate financial data and information clearly and accurately to non-financial budget managers.
- Ability to provide constructive challenge to budget managers.
Please note that the salary on offer will be based on location as follows:
- National: £33,573 - £40,580,
- London: £38,611 - £45,618
The closing date for applications will be on Sunday 21st July, with first stage interviews due to take place the week commencing the 29th July. Please submit your CV to our exclusive search agent Robertson Bell ASAP to ensure you don’t miss out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Philanthropy Manager
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Philanthropy Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Philanthropy Manager, reporting to the Head of Fundraising, you will identify and approach people who wish to invest in the advancement of worldwide research to find cures for cancer. You will grow Yorkshire Cancer Research’s portfolio of major donors and deliver exceptional levels of tailored engagement and stewardship. In doing this, you will contribute towards the charity’s ambition to secure significant income to achieve the charity's plans to save more lives in Yorkshire and beyond.
Specifically, you will:
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Develop and implement Yorkshire Cancer Research’s major donor fundraising strategy and plans.
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Provide philanthropic individuals with the opportunity to fund research and services that will make a positive difference to people with cancer in Yorkshire, and beyond.
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Closely listen to and understand individual’s interests and/or concerns and match their requirements to the charity’s research/services that are likely to be of greatest interest.
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Develop a portfolio of potential major donors and create appropriate engagement opportunities* ensuring that these opportunities match the individual donor’s wants and needs.
(*These engagement opportunities may include events, communications, smaller dinners, and meetings with senior people at Yorkshire Cancer Research).
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Provide a bespoke, professional customer experience to all contacts at all times.
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Work with colleagues (e.g. in the marketing and the events teams) to identify existing charity activities that may help attract and engage major donors.
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Build a pipeline of major donor prospects who share the charity’s values and ambition to save lives by researching and trialling new ways to cure cancer.
About You
To be considered for this role, you will need:
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A degree or equivalent qualification in a relevant discipline, or proven experience working in a similar role at a similar level.
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To have experience of proactively approaching prospects and building long-term relationships, preferably with philanthropists or family foundations.
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To have experience of researching individuals and using this insight to inform decision-making.
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To have experience of working collaboratively and effectively in a matrix-management organisation.
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To have experience of developing clear Key Performance Indicators and reporting performance against them.
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To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge).
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To enjoy working with, and supporting, colleagues as part of a team working towards a common goal.
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To be able to analyse and present data and information in a way that is helpful and actionable to others.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for the audience.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 16 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Based at St Giles offices across Wales
Ref PWA-241
Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment? Do you have experience of working in services which provide support to people who have faced adversity and disadvantage?
If so, St Giles is looking for a highly motivated Personal Wellbeing Administrator to join our team and provide vital administrative support to teams across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.
The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.
The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.
About this key role
Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager. You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.
Developing and maintaining an Estates log and diary to ensure the team always have an approved site to meet service users in mandated locations when needed and providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.
What we are looking for
- Experience of managing Customer Relationship Management systems, including inputting data and creating reports
- An understanding of the barriers faced by people with complex and multiple needs
- Knowledge of Trauma Informed practice and how to apply it in supporting service users
- Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on, including financial expenditure
- Impressive prioritisation relationship-building and interpersonal abilities
- First-class communication skills, both verbal and written
- A flexible, collaborative and professional approach to your work.
Please note this role requires that successful candidates must undergo an Enhanced Adult Only DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 07th July 2024. 11:00pm Interview date: 12th July 2024
Cyf:
A ydych chi'n unigolyn rhagweithiol, effeithlon a chydweithredol gyda hanes profedig o weithio mewn gwasanaethau sy'n darparu cymorth gweinyddol mewn amgylchedd prysur ac anodd? A oes gennych chi brofiad o weithio mewn gwasanaethau sy'n rhoi cymorth i bobl sydd wedi wynebu helbulon ac anfantais?
Os felly, mae St Giles yn chwilio am Weinyddwr Lles Personol brwdfrydig iawn i ymuno â'n tîm a darparu cymorth gweinyddol hanfodol i dimau ar draws un neu fwy o gytundebau a ddyfarnwyd gan Wasanaeth Carchardai a Phrawf Ei Mawrhydi (HMPPS) i ddarparu gwasanaethau Lles Personol yng Nghymru.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.
Pwy ydym ni?
Mae St Giles yn elusen cyfiawnder cymdeithasol arobryn sy'n defnyddio arbenigedd a phrofiadau go iawn o’r gorffennol i rymuso pobl nad ydynt yn cael y cymorth sydd ei angen arnynt. Pobl sy'n cael eu dal yn ôl gan dlodi, wedi'u hecsbloetio, eu cam-drin, sy’n delio â dibyniaeth neu broblemau iechyd meddwl, sy’n gaeth i drosedd neu gyfuniad o'r materion hyn ac eraill. Rydym yn dangos i bobl fod modd creu adeiladu dyfodol gwell iddynt hwy eu hunain a'r rhai y maent yn poeni amdanynt ac yn eu helpu i greu’r dyfodol hwn drwy gymorth, cyngor a hyfforddiant. Mae ein gwasanaethau dan arweiniad cymheiriaid yn cynrychioli asgwrn cefn ein gwaith, gan roi pobl â phrofiad personol wrth wraidd cyflwyno, dylunio a gwerthuso cefnogaeth a gwasanaethau ledled y DU.
Mae'r The Wise Group yn fenter gymdeithasol flaenllaw sy'n falch o wneud gwahaniaeth i fywydau pobl. Rydym yn falch o'r ffaith ein bod yn helpu pobl i ddod o hyd i swyddi, yn rhoi cyngor i bobl sy'n ei chael hi'n anodd gwresogi eu cartrefi ac yn cefnogi pobl i gael eu traed tanynt yn dilyn cyfnod yn y carchar. I wneud hyn, mae'r The Wise Group yn gweithio mewn partneriaeth â phawb, gan gynnwys busnesau mawr, llywodraeth genedlaethol a lleol a sefydliadau trydydd sector sy'n darparu cefnogaeth arbenigol hanfodol i'n cwsmeriaid. Gyda'n gilydd, rydym yn fwy na chyfanswm ein rhannau.
Daeth The Wise Group a St Giles at ei gilydd rai blynyddoedd yn ôl i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad personol a chymhwysedd diwylliannol. Hyd yn hyn rydym wedi derbyn mwy nag 20 o gytundebau i ddarparu Gwasanaethau Lles Personol, Cyllid, Budd-dal a Dyled a Menywod ledled Cymru a Lloegr.
Ynghylch y rôl allweddol hon
Bydd ein hymgeisydd llwyddiannus yn monitro ac yn rheoli derbyn atgyfeiriadau gan y Gwasanaeth Prawf drwy'r System Cymeradwyedig Cwsmeriaid (CAS) gan sicrhau eu bod yn cael eu haseinio'n llwyddiannus i Hyfforddwyr Lles Personol gan ddefnyddio'r canllawiau a'r broses briodol a sicrhau bod yr holl fewnbynnu yn gywir ac o fewn amserlenni y cytunwyd arnynt, ynghyd â darparu adroddiadau gweithgaredd rheolaidd i'r Rheolwr Lles Personol. Chi fydd y prif bwynt cyswllt ar gyfer pob ymholiad, allanol a mewnol i sicrhau bod sianeli cyfathrebu'n glir ac yn effeithiol, tra hefyd yn cysylltu â rhanddeiliaid allanol (e.e. carchardai), partneriaid cyflenwi, darparwyr prynu ar y pryd ac asiantaethau eraill i drefnu apwyntiadau, atgyfeiriadau, ac yn gyffredinol i sicrhau bod gwybodaeth yn cael ei chyfnewid mewn modd clir, amserol ac effeithiol.
Mae datblygu a chynnal log a dyddiadur Ystadau i sicrhau bod gan y tîm safle cymeradwy bob amser i gwrdd â defnyddwyr gwasanaeth mewn lleoliadau mandadol pan fo angen a gweinyddu cyfarfodydd gan gynnwys bwcio stafelloedd, gyrru gwahoddiadau a chymryd cofnodion, hefyd yn ddyletswyddau hanfodol.
Yr hyn rydym yn chwilio amdano
- Profiad o reoli systemau Rheoli Cysylltiadau Cwsmeriaid gan gynnwys mewnbynnu data a chreu adroddiadau
- Dealltwriaeth o'r rhwystrau sy'n wynebu pobl ag anghenion cymhleth a lluosog
- Gwybodaeth o ymarfer Trawma Gwybodus a sut i'w gymhwyso wrth gefnogi defnyddwyr gwasanaeth
- Y gallu i ddatblygu a chynnal dulliau y gellir monitro ac adrodd ar gydymffurfiaeth â pholisi a gweithdrefn yn effeithiol â nhw gan gynnwys gwariant ariannol
- Sgiliau blaenoriaethu, adeiladu perthynas a galluoedd rhyngbersonol trawiadol
- Sgiliau cyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
- Dull hyblyg, cydweithredol a phroffesiynol o ymdrin â'ch gwaith
Sylwch fod gwiriad DBS Uwch yn ofynnol ar gyfer y swydd hon gan ei bod hi'n golygu dod i gysylltiad â chyfranogwyr a chydweithwyr agored i niwed.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4x cyflog blynyddol), dyddiau 'duvet', benthyciad tocyn tymor, rhaglen fanteision gweithwyr, taleb gofal llygaid a llawer mwy.
Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.
Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.
Dyddiad cau: 07th July 2024. 11:00pmDyddiad cyfweliad: : 12th July 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Relationship Fundraiser
£28,137.13 per annum
North Yorkshire Hospice Care Sites (Harrogate & Thirsk)/Hybrid
Closing Date: 23rd July 2024
Hours per week: 30 to 37.5 Hours
Contract type: Permanent
Interviews will take place in Harrogate at the end of July (date To be confirmed)
Do you enjoy using your communication skills to develop lasting relationships with individuals? Are you passionate about local hospice care?
North Yorkshire Hospice Care (known to its local communities as either Saint Michael’s Hospice, Herriot Hospice or Just ‘B’) has a great opportunity for someone to join their fabulous Fundraising Team as a Relationship Fundraiser. If you are energetic, passionate, and looking to develop a career in fundraising whilst ensuring everyone has access to local hospice care, emotional wellbeing and bereavement support, this role is for you.
This is an excellent opportunity for proactive candidates with experience working within Individual Giving, In Memory or Legacy giving, to work in a growing area of the charity. With a varied workload, as a Relationship Fundraiser you will help secure a crucial source of income for the charity.
The Relationship Fundraiser will cultivate and manage relationships with both internal and external stakeholders, as well as individual donors, to ensure a positive experience for all supporters of North Yorkshire Hospice Care. Each day in this role will be unique, involving activities such as planning upcoming appeals, meeting with recently bereaved families, or promoting the importance of legacy gifts. This position is ideal for someone who enjoys building relationships and has a keen eye for detail.
We are looking for individuals who are personable, have a positive attitude, and can empathise with stakeholders.
Key responsibilities will include –
- Supporting in-memorium donors through their giving journey
- Help the creation of regular giving appeals
- Grow income and support donor stewardship from general donations received
- Be an ambassador for legacy giving, growing awareness internally and building number of legacy pledgers
- Build and maintain strong, personal relationships with stakeholders to ensure life-time giving
- Work with the team across the other fundraising specialisms to contribute to a cohesive approach to fundraising
Please see a copy of the full Job Description and Person Specification for this role at the bottom of this page.
Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who do not have the right to work in the UK.
Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.
Benefits include (subject to eligibility): -
- 35 days holiday per year (including Bank Holidays, pro-rata)
- Comprehensive Induction Programme
- Refer a friend bonus scheme
- Pension Scheme with an employer contribution of 8%
- Lifestyle discounts and savings
- Cycle to work scheme
- Employee Assistance Programme
- Access to staff support
- Free group life assurance
- Free DBS check
- Free car parking at Crimple House location.
Herriot Hospice Homecare, Just ‘B’ and Saint Michael’s Hospice make up registered charity North Yorkshire Hospice Care. You’ll be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to people across North Yorkshire and beyond.
At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding. This impacts our recruitment processes and we have adopted a number of safer recruitment practices, which our HR and People team can talk through with you.
We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including but not limited to identity checks, DBS clearance at an appropriate level for the role, verification of right to work in the UK, employment references and employment history. Costs of pre-employment checks will be met by the organisation.
North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).
Our Values at Work
North Yorkshire Hospice Care is clear about who we are, what we do and why we do it. It is our vision; mission and values that underpin this understanding and all three of these areas continue to evolve as we develop in response to the changing world around us.
We have re-examined our values with our stakeholders seeking to define a sense of who we are today. The result? A set of 10 values/behaviours that crystallize this thinking and act as a yardstick for our thinking and actions.
This shared set of values helps guide our decisions, actions and behaviours and is at the core of our collective aspiration to live in a community where everyone gets the care they need to live their last years, months and days with respect and dignity.
NB: This list is not exclusive or exhaustive but captures those values/behaviours currently at the top of our agenda.
Job Description
Relationship Fundraiser
1.0 Job Purpose
The Relationship Fundraiser plays a crucial role in supporting the Relationship Manager in advancing North Yorkshire Hospice Care’s mission by assisting in the enhancement and management of relationships with individual donors.
The Relationship Fundraiser will assist in identifying potential donors, understanding their motivations, and contributing to tailored engagement strategies. Through these efforts, the fundraiser will help to ensure donors feel valued and connected to the charity's cause.
This role will primarily focus on growing and maintaining various fundraising avenues, including in memory, regular giving, facilitating legacy gifts or bequests in wills, and singular donations. The role aims to maximise opportunities for donor engagement and individual giving.
2.0 Key Tasks
- In-Memorium Fundraising Support: Assist in implementing sensitive and impactful strategies to encourage donations in memory of loved ones, ensuring memories are honoured and families and friends are supported throughout their giving journey.
- Regular Giving Support: Aid in driving the regular giving program to secure a sustainable income stream. This will involve supporting in creating tailored appeals, managing communications, and contributing to enhancing donor satisfaction and retention through regular updates and engagements.
- General Donations Assistance: Provide support in overseeing the process for general donations, maximising the ease and effectiveness of one-time and ongoing contributions. This may include assisting in campaign management, donor acknowledgment, and contributing to leveraging special events and anniversaries to inspire giving.
- Donor Relationship Support: Help build and maintain strong, personal relationships with donors through consistent, thoughtful communication and recognition strategies. Utilise CRM to track donor interactions, preferences, and history to tailor approaches and increase donor engagement.
- Collaboration and Support: Collaborate with the Relationship Manager and other teams within the charity, such as marketing, events, and volunteer management, to contribute to a cohesive and comprehensive fundraising approach.
- Continuous Improvement Support: Assist in evaluating and refining fundraising strategies and processes to optimize donor engagement, retention, and revenue generation.
- Legacy Giving Ambassador: Act as an ambassador for legacy giving both internally and externally. Work with the Relationship Manager on creating internal awareness materials and promoting legacy giving initiatives to external stakeholders.
- Case Study Recruitment: Collaborate with the marketing team on the recruitment of case studies suitable for various areas of work, showcasing the impact of donations and legacy gifts.
- Personalized Stewardship: Maintain strong relationships with supporters through personalised stewardship, adhering to relevant supporter journeys to ensure ongoing engagement and support.
- Reporting: Regularly report against agreed objectives and key performance indicators to track progress and identify areas for improvement.
- Legacy Product Promotion: Continuously identify opportunities to promote legacy products across multiple channels to encourage legacy giving.
- Communication with Legators: Communicate with legators and families regarding potential pledges and provide aftercare once a gift in the will has been donated to North Yorkshire Hospice Care.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Key results/objectives/measures of success
KR 1: Strengthening Relationships and Collaborations for Effective Fundraising Materials
SM 1:Successfully coordinate with the Relationship Manager and Marketing team to launch a legacy campaign which aligns with Hospice UK’s national campaign, maximising visibility and impact.
SM 2: Execute general donation and regular giving campaigns as outlined in the work plan, ensuring alignment with strategic objectives, and achieving the financial year’s budget targets. Collaborate closely with the Relationship Manager and Marketing team to develop compelling messaging and materials for these campaigns.
KR 2: Enhancing In-Memorium (IMO) Fundraising through Community Engagement
SM 1: Strengthen existing relationships and establish new partnerships with funeral directors across the community. Collaborate with them to promote IMO fundraising initiatives and ensure families receive appropriate support and guidance in honouring their loved ones through donations.
SM 2: Foster strong relationships with internal staff members, empowering them to become advocates for IMO and legacy fundraising efforts. Provide training and resources to ensure staff are knowledgeable and confident in promoting these initiatives to donors and supporters, maximising engagement, and support.
KR 3: Ensure all donors are supported and have a positive experience when supporting North Yorkshire Hospice Care
SM 1: Follow procedures and systems to cater to donors’ needs effectively, from initial engagement through ongoing stewardships.
SM 2: Prioritise personalised communication and timely acknowledgement of donations, ensuring doors feel valued and appreciated for their generosity.
SM 3: Solicit feedback from donors to identify areas for improvement and implement enhancements to enrich their experience further.
SM 4: Collaborate closely with internal teams to ensure a seamless and unified approach to donor support across all interactions.
SM 4: Provide resources and guidance to frontline staff and volunteers to equip them with the tools and knowledge needed to deliver exceptional donor experiences.
SM 5: Maintain accurate and well-organized CRM records to ensure data integrity and quality.
Overarching responsibilities
- To embed the values of the organisation into your working practices evidencing this regularly and ensuring this remains a priority.
- To live out our values, which drive all that we do, in the context of your everyday work following our behaviour framework.
- To work in accordance, and fully comply, with our organisational policies and procedures.
- To carry out all duties in accordance with the law, , regulations, organisational frameworks, recognised professional guidelines and the have a commitment to FREDIE, integration and collective decision making.
Throughout your time with us we will conduct ongoing employment checks and performance reviews relevant to your role, for example professional registration checks, DBS, appraisals and regular contact meetings.
3.0 Terms and Conditions
Reports to: Relationship Manager
Responsible for: NA
Hours: 30 to 37.5 Hours
Location: Hybrid
4.0 Person Specification
What is required?
Is it essential or desirable?
Essential = E
Desirable = D
How is it assessed?
Application = A
Interview = I
Task/Assessment = T
Education/Qualifications
Good level of education including Maths and English GCSE A-C or equivalent E A
Experience
Experience of working with Microsoft365 applications including Word, and Outlook as well as fundraising or customer database packages, websites, and social media platforms E A/I
Successful track record of strong supporter or customer stewardship E A/I
Experience of working in a fundraising or a sales environment D A/I
Campaign/project management experience E A/I
Experience of data analysis and providing detailed insights E A/I
Experience of presenting to a wide range of audiences E A/I
Knowledge/Skills
First-class donor or customer management skills, delivering outstanding stewardship and supporter experience E A/I
Excellent written and oral communication skills E A/I
Ability to empathise with supporters/service users E I
A good awareness of fundraising regulation, legislation and GDPR D A/I
Ability to communicate effectively to internal and external stakeholders E A/I
Exceptional eye for detail to monitor campaign performance and trends – mitigating against potential issues. E A/I
Demonstrable team-working experience E A/I
Understanding of digital fundraising or marketing techniques E A/I
Understanding of legacy fundraising and marketing E A/I
Personal Attributes
A natural relationship builder with ability to positively influence others E A/I
Proactive and results-driven, with a demonstrated ability to meet and exceed targets E A/I
Good attention to detail – a ‘completer finisher’ E A/I
Ability to identify opportunities for income growth E A/I
A desire to grow and develop in a fundraising environment E A/I
Calm, friendly, confident, and proactive person who is a keen learner E A/I
Can work independently under own initiative and as part of a team and positively supports cross-team working, and shared goals to maximise the potential of fundraised income generation E A/I
Ability to speak with confidence, sensitivity, and passion about North Yorkshire Hospice Care E A/I
High level of integrity and discretion when handling confidential information E A/I
Ability to work under pressure and multitask and prioritise multiple projects and work streams E A/I
Promotes and sustains a responsible attitude towards diversity and inclusion within North Yorkshire Hospice Care E A/I
Flexible in attitude to work, and undertaking of role
Willingness to travel across North Yorkshire and work flexibly to ensure that plans are delivered
Job Types: Full-time, Part-time, Permanent
Pay: Up to £28,137.13 per year
Expected hours: 30 – 37.5 per week
Benefits:
- Cycle to work scheme
- Free parking
- On-site parking
- Work from home
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.
Role Overview:
- Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
- Fundraising Stewardship: Thank supporters and acknowledge key events.
- Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
- Financial Records: Maintain up-to-date financial records and donor databases.
- Event Support: Assist with the planning and execution of fundraising events.
- Communications Support: Aid in producing marketing materials and distributing them to SCT shops.
Salary: £24,324 pa FTE
Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.
Hours: 21 hours per week
The client requests no contact from agencies or media sales.
Vice-Chancellor’s Office
Development, Alumni & Campaigns Office
Development Officer - Trusts & Foundations
Ref: SC4665
Salary on appointment will be £29,605 per annum, with an annual increment up to £36,024 per annum.
This is an exciting time to join our Development, Alumni & Campaigns Office, and we wish to appoint an individual who shares our passion for the future of UEA. The Development Officer (Trusts & Foundations) will join a small, dedicated team responsible for securing income from charitable trusts, foundations and grant making bodies in the UK and internationally in support of agreed University priorities, including Health-UEA Climate-UEA and various campus projects.
Reporting to the Senior Development Manager (Trusts & Foundations) you will apply for and manage grants whilst also managing the research of new funding opportunities for the team.
Educated to degree level, or with equivalent relevant qualification or experience, you will have excellent organisational and time management skills; strong interpersonal skills; excellent oral and written communication skills; and an aptitude for face-to-face fundraising. Full training will be provided in fundraising/managing of relationships with volunteers and supporters.
This full-time post is available on an indefinite basis.
UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.
Benefits include:
- 39 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
- Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous pension scheme with life cover for dependants, plus incapacity cover.
- Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
- Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.
Closing date: 4 July 2024
The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
The client requests no contact from agencies or media sales.