Crm Jobs

About the role

We are seeking a dynamic Operations Manager to lead the next phase of our development, building on the strong foundation we've established.

In this key leadership role, you'll ensure smooth, efficient operations across all functions, including finance, HR, facilities and communications, managing a small, dedicated team. Your work will directly support our teams in delivering vital services, reaching key targets and achieving our mission, offering you the chance to make a lasting impact in a growing, purpose-driven organisation.

This fast-paced role requires a proactive, resourceful individual who can manage daily operations while considering the bigger picture to implement new ways of working. As part of the Senior Management Team, you'll also help shape and deliver our organisational strategy.

Additionally, you will have the unique opportunity to co-lead our participation in the London Communities Human Rights Programme, a four-year project aimed at embedding a human rights-based approach in all areas of our work, in collaboration with the British Institute of Human Rights.

Key Responsibilities

• Finances
  • ​Ensure robust financial management and controls, supported by the Director and an external financial consultant, with a focus on achieving value for money; effective risk management; timely and accurate reporting; increased financial literacy within the organisation and efficient use of resources.
• HR
  • ​Lead the development and implementation of HR initiatives, systems and procedures that are efficient, aligned with best practices and reflect our values and strategic goals. Ensure staff are well-supported, with a robust performance management system in place across the organisation. Collaborate with the Senior Management Team to foster a learning culture, enabling staff to work at their best and achieve success as a team.
• Facilities and Compliance Management
  • Ensure efficient management of facilities and full compliance with legal and regulatory requirements across health and safety, data protection, cybersecurity and other operational standards. Collaborate with the Senior Management Team to uphold quality standards, including the Advice Quality Standard, Office of the Immigration Services Commissioner, London Youth Quality Mark and Investing in Volunteers.
• Other
  • Oversee the management of IRMO’s social media platforms and website
  • Oversee the organisation of key events, including our Annual General Meeting, staff meetings, training sessions, strategy day and other organisational events
  • Lead, inspire and manage the Operations team in line with IRMO's policies and procedures, supporting team members to achieve their full potential

Person Specification

• Essential
  • At least three years of experience in a similar role
  • Strong understanding of finance and budget management for an organisation of IRMO’s size (£850,000 turnover)
  • Experience with QuickBooks or similar accounting software
  • Understanding of UK employment law, HR best practices, health and safety, data protection and safeguarding
  • Excellent written and spoken communication skills in English
  • Tech-savvy, including knowledge of Google Workspace and Microsoft applications
  • Strategic understanding of how financial and operational management supports service delivery, with a commitment to continuous improvement
  • Skilled in streamlining systems, processes and procedures for enhanced efficiency
  • Proven ability to take ownership of projects from conception to completion with minimal oversight
  • Highly organised, able to manage workloads and balance tasks effectively in a fast-paced environment
  • Adaptable and proactive, capable of solving problems independently with limited resources
  • Excellent interpersonal skills, with a collaborative approach and the ability to handle sensitive information discreetly
  • Understanding of charity governance and the challenges facing the charity sector
  • Strong understanding of issues facing migrants in the UK, particularly the Latin American community
  • A commitment to IRMO's vision, mission, and values
• Desirable
  • AAT Level 3 Advanced Diploma in Accounting (or equivalent) or equivalent work experience
  • Ability to communicate in Spanish and/or Portuguese

We aim to recruit the most suitable candidate for each role and welcome applications from individuals of all backgrounds. We particularly encourage applications from individuals who identify as members of underrepresented or minoritised groups, as well as from Latin Americans and those with lived experience of the immigration and asylum system, to better reflect the community we serve.

The PKD Charity seeks a motivated and experienced grants fundraiser to drive our income growth from trusts, foundations, corporate partners, and other grant-making bodies. In this critical role, you will lead efforts to identify, research, and apply for grants, and will nurture ongoing relationships to ensure sustained and impactful support. With guidance from the CEO, you will play a key role in securing funding to expand the charity’s programs and increase our reach. 

Our mission is to improve the lives of those affected by polycystic kidney disease (PKD) through research, education, advocacy and support. PKD is one of the most common life-threatening genetic diseases, affecting about 70,000 adults and children in the UK. It causes kidney failure, affects other organs, reduces life expectancy and there is currently no cure. We are dedicated to finding new treatments and helping everyone with PKD have the best life they can. 

As our Trusts and Grants Officer, you will join a dedicated team of five, working collaboratively to realise our ambitious goals. You will have the opportunity to make a meaningful difference in a flexible, friendly, and supportive environment where teamwork and adaptability are highly valued. Working closely with the CEO, you’ll help PKD Charity achieve significant income growth through grants, fuelling the organisation’s impact. 

We value talented, enthusiastic individuals like yourself who want to be part of our mission. If you join us, you'll have the opportunity to make a real difference in the lives of PKD patients. This is an exciting time full of challenges and opportunities. If you're ready to join our team and help us accelerate research, provide compassionate support, and advocate for the PKD community, we encourage you to apply. Together, we can create a brighter future. 

This remote role can be worked from anywhere in the UK, ideally over 2 days Monday-Friday. The salary for the role is £29,000-£31,000 (pro rata £11,600- £12,400). 

ROLE RESPONSIBILITIES: 

Identify Funding Opportunities: Research trusts, foundations, and other funding bodies whose criteria align with PKD Charity’s work. Build a robust pipeline of potential funders. 

Craft Compelling Applications: Prepare, write, and submit high-quality, persuasive funding applications. Tailor proposals to meet each funder’s specific guidelines and highlight the charity’s unique impact. 

Data-Driven Case Development: Gather and analyse relevant information to create compelling cases for support, backed by data that showcases the impact of our programs. 

Relationship Management: Cultivate and maintain strong relationships with current and prospective funders, ensuring consistent communication, appreciation, and donor care to foster long-term engagement. 

Expand Funding Pool: Utilise sector knowledge to identify and approach new funders, increasing the charity’s income streams and securing diverse funding sources. 

Progress Tracking and Reporting: Provide regular updates to the CEO on application progress, successful funding, and potential new opportunities. Develop and manage systems to monitor deadlines, submissions, income received, and application status. 

Donor Communication: Ensure funders are kept informed about the charity’s work, including submitting progress reports and impact updates that highlight the value of their contributions. 

Cross-Functional Collaboration: Work closely with other colleagues, especially service delivery and finance, to ensure that information sharing and reporting are aligned and effective. 

ABOUT YOU: 

Proven Experience: You have a strong background in fundraising, particularly in trust and foundation grants, and are comfortable working independently in a remote setting. 

Organised and Detail-Oriented: You excel at managing multiple projects, meeting deadlines, and paying close attention to detail. 

Collaborative Team Player: You are flexible and ready to contribute to various aspects of the charity's work, embracing a team spirit. 

Effective Communicator: You possess excellent writing skills for creating compelling grant applications and are skilled at nurturing funder relationships through clear and professional communication. 

Tech-Savvy: Familiarity with CRM systems and website management is a plus, as is a proactive approach to automating processes where possible. 

How to apply

Please submit your CV with a covering letter (which is no larger than two sides of A4 paper), addressing how you meet the above criteria.

Deadline for applications 14th December 2024. Interviews for the post will be held in the week beginning 13th January 2025.

The Finance Manager will work directly with the Finance Director and be responsible for the effective and efficient management of the day-to-day accounting and finance operations of the Hospice and its subsidiary company.

This is an excellent opportunity for a Finance professional to progress their career within the charity sector, in a role which combines team management with a business partner approach, to effectively support all operational areas, including clinical, retail, regulated lottery and fundraising activity.

Academy of Medical Sciences
Finance Manager
Salary: £52,996 - £58,885
Permanent, flexible working
Hybrid working, 1 day a week in office
Office based at Portland Place
Closest Stations Regent’s Park and Great Portland Street 

The Academy of Medical Science are the independent, expert voice of biomedical and health research in the UK. The Academy’s vision is good health for all supported by the best research and evidence. Their mission is to help create an open and progressive research sector to improve the health of people everywhere. They do this by supporting researchers with innovative funding and career development opportunities; helping create a more sustainable environment for delivering outstanding research, and helping researchers to work with academia, the public, policy makers and industry to make the greatest difference to health

The Finance Manager is a high impact role, based in the Academy’s Finance Team, and will be responsible in advising across the organization. The Finance Manager is responsible for ensuring reliable financial reports, regulatory compliance, and analysis of financial reports. The role provides support to the Head of Finance by ensuring that key financial controls are in place and managed effectively, ensuring financial procedures are kept up to date and communicated to staff, and income is maximized by robust credit control and cash management.

Key areas of responsibility:

• Oversee the processing of income and expenditure incurred by AMS group and ensure these accurately accounted for in the financial accounts and timely closure for month-end and year-end
• Lead on the process of accurate and reliable financial accounts
• Facilitate timely management and statutory reporting, and ensure compliance with statutory and regulatory requirements
• Maintain accurate and up-to-date balance sheet for AMS group, ensure monthly reconciliations are performed
• Ensure reconciliation of CRM (Salesforce) and booking system (Rendezvous) to finance system (Iplicit)
• Lead the cash management of AMS group, to ensure sufficient cash flow to meet operational requirements
• Process monthly payroll journals and resolve associated queries, ensuring that the Academy’s payroll expenditure reporting is timely and accurate and related balance sheet accounts are reconciled, including pension submission
• Liaise with fellowship and fundraising team and lead the preparation, reconciliation and submission of accurate and timely gift aid claims, ensuring compliance with regulatory requirements
• Ensure VAT is properly accounted for in line with regulations, and lead on the preparation, reconciliation, and submission of quarterly VAT returns for the AMS group to HMRC
• Line management of the Financial Accountant and 3 Finance Officers

Who are we looking for?

• A formally qualified Accountant 
• Relevant experience in financial management, forecasting, technical accounting and charity VAT. 
• An excellent communicator who is able to influence at all levels within the organisation.
• Ability to work on own initiative, assess priorities and be proactive.

The Academy of Medical Sciences are fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.

The Academy of Medical Sciences are happy to partner with Allen Lane and Iain Slinn in the recruitment for this role. For a further discussion, please reach out to Iain.

Timetable:
Closing deadline:           Monday 2nd December
         

Do you enjoy working with people and have excellent administrative skills? Do you have experience of coordinating volunteers? Do you want to work for a charity that supports people to improve their health and well-being through gardening?

We’re looking for a Client Services Coordinator to support the running of the Thrive London Centre and the Social and Therapeutic Horticulture (STH) programmes that we provide in our gardens in Battersea Park. This role will have responsibility for recruitment and induction of volunteers who provide vital support to the running of our programmes.

Key Responsibilities

• Volunteer Co Ordination

• Corporate Volunteer Day Co-ordination

• General office, financial and other Client Services functions​

Based at Thrive London in Battersea Park.

Appointment to this post will be subject to a satisfactory Disclosure and Barring Service check. Thrive complies fully with the DBS Code of Practice. Having a criminal record will not necessarily prevent an individual from working for Thrive.

For more information, please download the Information Pack.

To apply, please email recruitment with your CV and a written statement explaining how you meet the person specification and what you will bring to Thrive.

Closing date for applications: Monday 2 December 9am. Interviews are anticipated to take place on Monday 9 December 2024.

Here at Rainbows Children’s Hospice, we provide specialist palliative care and end-of-life support to over 750 Babies, Children, and Young People living with life-limiting and life-threatening conditions, as well as approximately 3,000 people, including families, siblings, and carers, across the East Midlands. Simply put, we’re here to brighten short lives and support families, wherever they are.

We are seeking a Trusts and Foundations Fundraiser to join our passionate and dedicated fundraising team. Your role will be pivotal in securing vital funds for the hospice by developing and maintaining meaningful, positive relationships with grant-making organisations and individual supporters. You will research and apply to appropriate trusts and foundations while leading the identification of new grant opportunities.

Hours of work: This role is 37.5 hours per week Monday to Friday with the very occasional evening or weekend for Events.

Location of work: Hybrid, home-based or hospice-based (an initial hospice-based period is required for onboarding and familiarisation with the team and our mission).

About the role

Some of the key responsibilities include (but not limited to):

· Clearly communicating the charity’s funding needs to potential funders through high-quality funding applications, face-to-face meetings, and other communications.

· Building strong, long-term relationships with funders through regular updates, written feedback, and networking opportunities.

· Conducting in-depth research to identify funding needs, particularly for core income, and collaborating with Rainbows care team leaders on funding requirements.

· Producing high-quality reports for funders to demonstrate the impact of their contributions and nurture ongoing support.

· Further responsibilities in the role of a Trusts and Foundations Fundraiser at Rainbows Hospice, can be found by downloading the Job Description.

Requirements

· Experience: Proven success in trusts or major gift fundraising.

· Relationship Building: Skilled in developing relationships and securing funds from trusts, foundations, or individual donors.

· Communication Skills: Exceptional written and verbal communication with the ability to tailor messaging for different audiences.

· Attention to Detail: High levels of accuracy, consistency, and meticulous attention to detail.

· Motivation: Self-starter with initiative and the ability to work independently.

· Further requirements can be found by downloading the Person Specification.

Our Benefits include:

• Free onsite parking at the Hospice, Lark Rise, Loughborough.

• Hybrid, Home or Hospice working location (Need to be in the Hospice to start with).

• Eligibility to join blue light card discount scheme.

• Bupa Cashback plan.

• Life Assurance.

• 27 days holiday plus bank holidays.

• Access to occupational health.

• Contributory pension scheme or Salary Sacrifice Pension Scheme.

• Affordable meals at the Hospice, Lark Rise, Loughborough.

• Free Tea, Coffee and Fruit whilst at the Hospice

• Free access to Health Assured employee assistance programme

• Wellbeing support and access to Mental Health First Aiders

• Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors

If you are passionate about making a difference and have the skills and experience to excel in this role, we’d love to hear from you!

This role is subject to an Enhanced DBS (Disclosure and barring Service Check) and pre-employment checks.

We are seeking an ambitious and dynamic Corporate Partnerships Executive to help deliver Carers UK’s growing corporate partnerships programme. This pivotal role offers an exciting opportunity to account manage a diverse portfolio of partnerships from a range of sectors, including finance, insurance, retail, energy, and telecommunications. As a key player in our team, you will manager and develop these relationships, working closely with corporates to drive impactful partnerships that support unpaid carers.

This role is perfect for a self-motivated fundraising professional with experience of corporate account management, from either the charity or commercial sector.

About us

Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 12pm, Friday 20 December 2024

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing as we receive applications.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

Reporting and Insight Analyst

PRS00409

£45,700 - £55,240 per annum

London campuses

Full time - Fixed term (12 months)

About the role

If you are a database reporting expert and can deliver reports, mailing files and insight to a range of stakeholders, the Reporting and Insight Analyst role may be for you. Advancement seeks an enthusiastic and proactive collaborator to report on and analyse Imperial’s alumni, prospect and donor data. You will work extensively on our Alumni and Fundraising database, with responsibility for maintaining and developing our Power BI data models, as well as delivering reports, mailing files and other data solutions that are essential to the activities of our division.

What you would be doing

You will be supporting teams across our division with their data needs. This will include designing segmentation plans for communications, delivering mailing files and event guestlists, all of which are vital to the daily activities of our fundraising, alumni relations and events teams. Using your excellent database knowledge and technical skills, particularly with Excel, manipulating these large datasets will be second nature to you, and your solid understanding of data protection means we stay GDPR compliant throughout the process. 

You will also be responsible for maintaining and developing all database reports which are run primarily in Power BI. Your duties will include developing and updating our data models, maintaining existing reports, delivering training sessions as well as leading projects to create and roll out new reports. 

In Advancement we need to draw on a lot of insight into our alumni and supporters to plan our activity and more effectively and efficiently serve our community. You will be called upon to perform a wide range of insight projects to ensure we are using data to drive everything we do. 

With a diverse range or regular and ad hoc tasks often competing for your attention, you will need to keep a good track of your own workload to ensure it is all delivered to a high standard and on time, keeping your line manager and other stakeholders updated as you do. 

What we are looking for

· A thorough understanding of complex relational databases such as Raiser’s Edge 

· A clear communicator who can understand requirements from a range of teams and translate them into deliverable reports and data solutions.  

· A proactive and open approach to problem solving and continuous improvement 

· Excellent attention to detail 

What we can offer you

· The opportunity to contribute to the transformative CRM implementation project to replace Raiser’s Edge and to play a key role in embedding the new system 

· The opportunity to participate in the next phase of alumni relations and philanthropy at Imperial, as we embark on a comprehensive campaign 

· The opportunity to continue your career at a world-leading institution 

· Sector-leading salary and remuneration package (including 39 days off a year) 

Further information

This is a full-time, fixed term role. It is currently based at the South Kensington campus but could be expected to move to the White City campus in mid-2025. Hybrid working will be considered for this role; see Imperial’s Work Location Framework for further information.

Closing date: 15th December 2024

Cambridge Cyrenians has been providing accommodation and support to homeless men and women for over 50 years. We have an exciting new opportunity to join the team as our Community Fundraising Officer. You will be raising funds and awareness to benefit people moving on from homelessness living in our supported housing service and additional projects.

Community Fundraiser
Salary: £30,128 - £33,413 per annum
Hours: 37 hours per week, Monday to Friday
Location: Cambridge. Office based with flexible working
Benefits: 25 days annual leave rising to 30 plus your birthday off. Cycle to work, Blue Light Card and other benefit schemes. Weekly well-being hour

The successful candidate will be enthusiastic about fundraising, marketing and community engagement, supporting the Trustees and Senior Management Team to develop the fundraising strategy. Managing and building existing partnerships, building new income generation strategies, promoting the charities awareness to the local community, corporate and individual supporters.

Key Responsibilities

• Raise Cambridge Cyrenians local profile and social media presence, including regular press releases
• Working with Trustees and Senior Staff to develop and deliver Cambridge Cyrenians’ fundraising strategy
• Identify and secure additional fundraising opportunities
• Engage with local companies to develop corporate support from the business community
• Keep track of fundraised income and expenditure
• Produce quarterly supporter newsletters on Mailchimp and LinkedIn • Lead Community Events Working Group to develop and deliver community events
• Develop and deliver seasonal campaigns and sponsorship challenges to grow Cambridge Cyrenians’ supporter base through one-off and regular donations
• Maintain individual donor records in Cambridge Cyrenians’ CRM (Donorfy), ensuring Gift-Aid claims are submitted and donors are thanked in a timely manner
• Maintain Wordpress website and fundraising platforms (JustGiving, GivenGain)
• Manage social media channels, including Instagram, Facebook and LinkedIn • Develop Cambridge Cyrenians’ legacy fundraising stream
• Ensure all fundraising is GDPR compliant and complies with the Fundraising Regulator’s Code of Fundraising Practice
• Be passionate and advocate on behalf of Cambridge Cyrenians’ work
• Network locally to build relationships working flexibly to attend local events

In addition to the benefits listed, the post includes; regular supervision, continuous professional development and an opportunity to learn, develop and shape an exciting role. It offers flexible working and working from home.

Closing date for applications: 9am Monday 16th December.
Interviews: Wednesday 18th December 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Are you a highly organised person who thrives on creating and maintaining seamless HR and payroll processes? Join our dynamic team as an HR Systems and Payroll Officer, where you’ll play a key role in keeping our payroll and our HR systems accurate and efficient. If you love being the go-to person for smooth, reliable processes and enjoy supporting a thriving workplace, we want to hear from you! 

About the role: 

As the HR Systems and Payroll Officer, you will take on a varied role that is central to maintaining and enhancing our HR and payroll systems. You will handle significant data input, act as a system administrator, and ensure seamless payroll processing, accurate data management, and compliance with regulations.

This role also involves providing customer support to system users, troubleshooting issues, developing new processes, training users, and creating guidance materials to ensure effective system use. Ideal role for someone with experience in payroll and HR systems who enjoys streamlining processes and collaborating with cross-functional teams. 

Hybrid working is the norm for us at the moment, so a mix of home and office working is what you'll get, as well as our other benefits. We meet once a month for a department day in our head office in Kings Cross as well as any required training days or in person meetings for a business need. Further details can be discussed with the hiring manager in interview. 

About you: 

• Proven experience in HR systems and payroll processing. 
• Display a strong attention to detail and customer focus. 
• A strong knowledge of HRIS software and payroll systems. 
• Excellent attention to detail, problem-solving skills, and communication abilities. 
• A solid understanding of payroll regulations and compliance. 
• Possess strong organizational, accuracy, communication, and analytical skills. 

About us: 

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. 

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs. 

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You will have the opportunity to actively problem solve and support colleagues across SHP to inspire positive change, all while working in a collaborative and growth-focused environment. 

Join us in creating a brighter, more hopeful future for individuals in need. 

Important Info: 

Closing Date: Sunday, 1st December 2024 @ midnight.

Interview Date: Tuesday 10th or Wednesday 11th December (via Microsoft Teams) 

Job description

Summary

To manage the development of LE’s Aftercare programme to ensure its successful delivery against a range of desired outcomes for individuals, communities and our organisation. Our Aftercare programme is for adults, children and young people who have received Counselling from Listening Ear to help them cope with bereavement, separation & loss, domestic abuse and/or stress & anxiety. Our Aftercare beneficiaries benefit from ongoing support in a group context with support from experienced Counsellors. We run a number of Aftercare groups, all at different stages of development, and have recently been awarded funding from the National Lottery Community Fund for a period of just over four years. This will enable us to develop, evaluate and embed a more consistent Aftercare approach that is informed by our beneficiaries.

We are looking for an experienced Projects & Partnerships Manager, with a passion for providing effective services for people of all ages who face challenges with their mental health. You will work with our amazing team of Counsellors (who deliver the Aftercare groups) and with Aftercare beneficiaries and potential beneficiaries to plan, manage and evaluate an ongoing Aftercare programme, including positive activities. You will be responsible for managing a project budget of up to £30,000 per annum.

Job Purpose

• To gain a full understanding of the needs and interests of Aftercare beneficiaries (and potential beneficiaries) through regular consultation using a variety of methods.
• To work with our Aftercare delivery team to design a programme of positive activities that will help beneficiaries connect, take notice, keep learning, stay active and give (The Five Ways to Wellbeing). The programme will be informed by regular consultation with beneficiaries and will be delivered online and face to face dependent on the group.
• To research and identify appropriate external activity providers, supporting them to deliver high quality experiences that achieve outcomes against the Five Ways to Wellbeing and are safe, inclusive and appropriately resourced within budget.
• To ensure that all external providers, activities, venues and equipment are risk assessed and that appropriate mitigations are in place to manage and minimise risk.

• To ensure that all required materials and resources are purchased and posted to participants in advance of online activity sessions.
• To ensure that all Aftercare opportunities are communicated to potential beneficiaries in a timely and effective manner, maximising engagement and attendance through supportive reminders.
• To directly support the delivery of face-to-face Emotional Youth Club sessions, which take place on one Saturday of every month, usually in the Knowsley or St Helens areas, always involving a positive activity. You will do this alongside a team of two trained Counsellors and the selected Activity Provider.
• To work with colleagues in Operations to ensure the right systems are in place to monitor and evaluate our desired outputs and outcomes, using a CRM system (Lamplight) for which training will be provided.
• To ensure that Aftercare delivery staff understand and are fully recording the required monitoring and evaluation information.
• To convene a regular (monthly and later quarterly) Aftercare Project Team involving staff of LE, circulating agendas, distributing notes and actions and supporting their input as required.
• To communicate about the project internally, ensuring a high level of awareness of its benefits and working with Counsellor colleagues to ensure referrals to Aftercare groups increase and are consistent.

• Contribute to the vision, strategic planning and relevant policy development, for LE and actively participate as a member of the management team, supporting and working closely with the SMT.
• To work collaboratively with other Project and Partnership Leads within Listening Ear.
• To contribute significantly to biannual project reports for the National Lottery Community Fund, and quarterly Commissioner reports working with the Development Manager.
• To attend meetings with funders/Commissioners as required to give progress updates.
• To complete all administrative tasks relevant to the post.
• To manage the project budget, with support from the Finance and Development Teams.

Why Listening Ear?

• Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
• Values-driven organisation supporting vulnerable people across England
• Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice
• Annual Training and CPD Allowance to support growth and career development
• We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working
• Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare
• Pension contribution at 3%
• Daily informal communications with colleagues via remote platforms

Who are we looking for?

We are looking for someone with creative vision and great attention to detail to help us make this project a success. You will thrive on helping people find meaningful activities that will inspire and empower them to improve their own mental health and wellbeing. You will have the energy and enthusiasm to drive this exciting project in the context of a busy organisation with multiple priorities.

Ready to apply?

Please complete the application form (found on our website) and return with an up to date CV. 

Deadline for applications: 9am on Monday 2nd December 2024.

Interviews will be conducted virtually on Thursday 5th and Friday 6th December

Who we are

Galapagos Conservation Trust (GCT) is the only UK registered charity to focus exclusively on supporting the conservation and sustainability of the Galapagos Islands, Ecuador. Our programmes respond to major threats to the Islands and the surrounding marine reserve including pollution, invasive species, overfishing and climate change. We take a ‘science to solutions’ approach, ensuring our programmes are based on robust science and result in solutions being implemented. We work in collaboration with an ecosystem of partners, taking a ‘grassroots to Government’ approach to ensure conservation solutions are co-designed, accepted, and effective.

Role Description

Our membership community are the lifeblood of GCT, representing a passionate group primarily based in the UK, inspired by the magic of Galapagos. Through their membership donations, this community provides a critical stream of income, protecting this special place long after people visit and represent our best advocates for protecting Galapagos into the future. We are seeking a special individual who can help us reach more of this UK audience and catalyse a growth in new supporter recruitment. At GCT, we truly believe that regenerative tourism can be part of the solution for conservation and this role will also drive stronger connections with tourism businesses and other targeted corporates to grow GCT’s income, donor recruitment opportunities and also to disseminate messaging to influence more sustainable practices in the Galapagos tourism industry.

Reporting to the CEO, the Membership & Regenerative Tourism Manager will drive the development and implementation of three key GCT strategies: Membership, Corporate fundraising & Regenerative Tourism. The role will line manage the Individual Giving Fundraiser who is responsible for managing GCT’s contact database and membership/corporate fundraising administration.

What you’ll deliver:

Membership

· Working with the Individual Giving Fundraiser you will oversee a growth in GCT’s membership (targets to be agreed upon appointment) whilst ensuring our strong record of supporter retention is maintained, ensuring our members feel a valued part of protecting Galapagos.

· Working with the Individual Giving Fundraiser and Communications team, you will develop and deliver high quality communications to members and tourism contacts, growing recruitment and ongoing engagement.

· Working with the Individual Giving Fundraiser you will manage GCT’s contact database (CRM) and will refine GCT’s membership, supporter and corporate data tracking processes, reporting monthly and quarterly indicators to the Senior Leadership Team and Board.

· You will ensure robust administration of membership, supporter and corporate income, with an ‘all-hands-on-deck’ attitude during busy income processing times.

· You will lead promotional activities for legacy gifts, stewarding legacy pledgers.

· You will support the Senior Philanthropy Manager in donor relationship management, ensuring a strong donor journey at all levels.

· You will provide strategic input to the CEO for ongoing membership, tourism and corporate fundraising strategy delivery and development.

Corporate Partnerships

· Working with the CEO and Senior Philanthropy Manager, you will review and relaunch GCT’s corporate membership/ sponsorship scheme in 2025 linking with GCT’s 30th Anniversary.

· Working with the Senior Leadership Team you will support the development and implementation of GCT’s first Galapagos Regenerative Tourism Partner initiative (aiming to generate c. £50K per year towards regenerative tourism work).

· You will continue recruitment and cultivation of GCT’s corporate partners from the travel industry and other industries, ensuring partnership deliverables and income targets are met.

· You will support the Senior Philanthropy Manager with logistics, promotion and fundraising strategies for the GCT cruises.

Regenerative Tourism

· You will stay informed of tourism news from Galapagos and trends for UK tourists including attending relevant networking events, updating the wider GCT team on a quarterly basis.

· Support GCT’s position on the Galapagos Regenerative Tourism Working Group.

· Ensure opportunities to share regenerative tourism messaging are optimised to increase industry uptake of biodiversity and local community positive solutions.

General

· Stay informed of existing and new fundraising legislation and guidance from the Fundraising Regulator, keeping the Senior Leadership Team updated of any changes.

· Support for GCT events such as our annual Galapagos Day.

· Ensure GCT’s fundraising and contact data management policies are kept up to date and implemented across the organisation.

· To support other team members as required at busy times.

About You: Person Specification

Who we are looking for:

· An enthusiastic and experienced fundraiser with a true passion for the natural world, keen to drive ambitious strategies to grow our impact.

· An experienced community cultivator and relationship builder, supporting thriving networks of contacts.

· An excellent communicator with experience of customer communications, confident at networking, representing the organisation and recruiting new supporters.

· A highly organised, target driven and goal orientated individual who has strong experience of motivating others and managing happy, productive teams.

· A self-starter who will be responsive to the changing demands of a growing organisation and is willing to drive change within the organisation and challenge current processes where appropriate

Work Experience & Skills Required:

o Experience delivering six figure annual income targets.

o A demonstrable track record in membership management and/or corporate fundraising.

o Skilled networker with proven ability to develop and cultivate new relationships and steward existing ones.

o Highly organised with the ability to plan, prioritise and deliver to tight timeframes.

o Strong finance/budget planning experience with ability to track targets, RoI and KPIs.

o Excellent written and verbal communications skills, experience in best practice customer service.

o High digital literacy, confident in a variety of softwares (e.g. Excel and other Microsoft Office programmes, databases and CRM systems).

o Excellent team management skills with evidence of supporting others to achieve their potential, experience in training others desirable.

Desirable:

o Experience working in the charity sector and particularly in environment/conservation or the tourism sector will be an advantage.

o Evidence of fundraising and/or marketing skills e.g. a qualification or training course is desirable.

o Spanish language ability is an advantage but not critical to this role.

o Confidence in public speaking to a variety of audiences and experience facilitating workshops is beneficial.

Place of work: GCT offices, central London (UK) with potential for occasional national and international travel; based in London office at least 2 days per week, option to work from home up to 3 days per week. This is a UK-based role, please only apply if you are legally entitled to work in the UK and can easily travel at least two times a week to our London office (near Waterloo).

Hours of work: 35 hours (5 days) per week.

Salary: £32,000 - £37,000 depending on experience, 25 days of annual leave plus bank holidays

Reports to: CEO

Line Manages: Individual Giving Fundraiser, possible intern/ volunteer/ consultant management

Closing Date: 12 noon, Thursday 5 December 2024. First interviews planned for week of 9 December.

To Apply:

Email a cover letter detailing your motivations for applying and what excites you about our work, your relevant key skills to this role and what you would prioritise in your first few months of doing this role (formatted as a formal letter) with a CV. GCT is an Equal Opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of age, sex, race, disability, sexual orientation, religion, marital/partnership status or parental status. GCT politely requests no contact from agencies.

Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis. 

We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.

Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023. 

It’s been a successful couple of years for PCR’s Events & Community team with good results across the portfolio, raising over £1.4m (against a target of £800k) in 2023-24. Now’s an exciting time as we’ve recently expanded the team, whilst refreshing our structure and roles to make priorities clear and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their jobs within our ambitious and supportive team. 

We are now recruiting for a new Events & Community Executive to join the frontline of our fundraising stewardship, so strong relationship-building skills and a love of creating great supporter experiences are essential. A big part of this role is project managing PCR’s fundraising activities, including virtual and third-party challenges. This requires a proactive approach, an eagerness to learn and a readiness to get stuck in with a positive attitude, as well as some experience of leading a project yourself in the past. You will work closely with the Virtual & Challenge Events Manager, existing Events & Community Officer/ Executives, and the whole team – sharing best practice, learnings and supporting each other to reach and exceed our shared goals. 

This role will focus on virtual & challenge events activities but will get exposure to the full range of our events & community fundraising portfolio for your development and interest – and you will receive the training and support needed to succeed!

Key Responsibilities

Event management and delivery  

• Lead the delivery of the fundraising activities you are working on, keeping an eye on objectives, budgets and the bigger picture to ensure that opportunities to improve and maximise fundraising are seized. 

• Create and follow action plans for your projects, taking responsibility for processes and delivery of tasks on time. 

• Maintain strong working relationships with suppliers and third-party organisations.

• Ensure all fundraising activities promote PCR’s brand and have a strong connection to people with prostate cancer. 

• With the support of the team, analyse results based on KPIs & feedback, and proactively suggest changes & improvements. 

Stewardship 

• Lead on delivering PCR’s supporter journeys for your projects, providing a high level of stewardship with an understanding of the connection between engagement and the income & awareness raised for PCR. 

• Lead on relationship management as required for the fundraising activities you are working on. 

• Carry out regular stewardship tasks including content delivery, the management of stewardship tools (e.g. Mailchimp, GivePanel & Kudosity) and responding to supporter queries via all channels. Plenty of training on tools will be provided! 

• Collaborate with the team on the upkeep of supporter journeys, using feedback & data to spot opportunities for constant improvement of fundraisers’ experience with PCR and motivating them to raise more and remain loyal supporters. 

Marketing and Recruitment  

• Work with the Events team managers and external marketing consultants to create effective marketing plans and lead on their implementation, making best efforts to hit acquisition targets for the fundraising activities you are working on. 

• Create & deliver marketing plans and assets which are tailored by a good understanding of our existing & target audiences. 

• With the support of team managers, track and analyse marketing performance to proactively suggest improvements. 

Administration and Database  

• Manage stock fulfilment, sending merchandise to supporters and replenishing materials as required, ensuring high quality, good value and an appropriate & creative application of PCR’s brand. 

• Carry out participant data processing, income processing and budget management tasks as required, including coding, database administration, paying invoices and tracking income & expenditure in logs. 

• Ensure your fundraising activities are delivered in line with fundraising law & regulations and PCR’s policies.

• Take an active role in training & webinars to improve your knowledge of the database and compliance requirements.

Strategy and Development 

• Always have an eye on new opportunities and ideas to inject into your projects, taking a test & learn approach. 

• Contribute to team strategy and budgeting work, working with Events team managers to create exciting plans.

• Lead on relevant projects to improve the Events team’s infrastructure, stewardship, content, processes & compliance. 

• Be proactive in your personal development and look for opportunities to learn – with lots of support from your manager! 

Teamwork 

• Actively contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.

• Work with the team to embed our agile ways of working, where we all take collective responsibility for the team’s goals.

• Plan with the team to be flexible in busy times, working together to meet planning and stewardship requirements, and sometimes getting involved with other projects and tasks across the Public Fundraising team. 

• Attendance will be required at some weekend and evening events, for which TOIL will be given.

Skills and Competencies 

Our ideal candidate would be a keen learner and a great team player, with: 

• Great project management skills gained from prior experience of owning & leading a project yourself, and an eagerness to develop into a more autonomous project manager. 

• A willingness to get stuck in, a proactive attitude and lots of initiative. 

• An understanding of the importance of good supporter/customer care, and how to provide this in a fundraising context. 

• A good understanding of and interest in events & community/ peer-to-peer fundraising activities. 

• A results-driven attitude and strong sense of personality accountability. 

• Excellent communication and relationship building skills, including written and on the phone/ in-person. 

• Excellent organisation skills and an ability to identify the best use of time to complete day-to-day tasks. 

• Very good attention to detail, IT skills and ability to use a CRM database. 

• A belief in PCR’s work, goals and our values: innovation, collaboration, accountability & championing the patient voice. 

Please send your CV and a supporting statement (max 1 side of A4) outlining why you want role & why you think you’d be a good fit, giving examples of previous experience. Deadline is 2nd December. Successful applicants will be invited to interview w/c 9th Dec.   

STAND, formerly known as Legs4Africa, is dedicated to enabling individuals with limb differences in sub-Saharan Africa to live independently and thrive within their communities. We ensure access to high-quality prosthetic limbs and holistic rehabilitation services, empowering people to regain their mobility and dignity. At STAND, we envision a world where everyone, regardless of their circumstances, has the opportunity to lead a full and active life.

The Role

We are seeking an enthusiastic and skilled Supporter Engagement Manager to lead our digital engagement strategy and deepen connections with our supporters. This role is crucial to growing our community, increasing regular giving, and securing sustainable funding to expand our impact. You will create and manage compelling, mission-driven content across multiple platforms, collaborating closely with fundraising and communications teams to deliver campaigns that resonate. You will work alongside our grants and trusts manager.

Key Responsibilities

1. Digital Communications: Lead STAND’s digital presence by managing social media platforms, email marketing, website updates, and YouTube content to drive supporter engagement.
2. Campaign Strategy and Execution: Plan, deliver, and optimise digital campaigns to increase income, grow our supporter base, and encourage regular giving.
3. Community Building: Cultivate strong relationships with supporters, fostering long-term commitment and engagement, and inspiring them to become regular givers, major donors, and advocates for STAND.
4. Donor Engagement: Develop targeted email and outreach campaigns, ensuring personalised and consistent communication with donors.
5. Content Creation: Produce inspiring, engaging content aligned with STAND’s mission, utilising slick editing, creative writing, design, and graphics to reinforce key messages and showcase impact.
6. Data-Driven Insights: Monitor and analyse key metrics (e.g., income generation, supporter engagement, and social media growth) to refine strategies and maximise impact.
7. Brand Ambassador: Represent STAND’s values in all communications, maintaining a consistent tone and vision across platforms.

What We Offer

1. A 4-day work week promoting a healthy work-life balance.
2. An inclusive, collaborative, and creative work environment.
3. 5% employer pension contribution
4. 5-week holiday allowance per year
5. Flexible working hours
6. Training opportunities available
7. The opportunity to make a meaningful difference in the lives of individuals with limb differences in sub-Saharan Africa.
8. Professional development and growth within a purpose-driven organisation.

Essential Skills and Experience

1. Experience: Proven success in digital marketing, supporter engagement, or fundraising, ideally within the non-profit sector.
2. Digital Communications Skills: Strong capability in social media management, email marketing, and website content.
3. Creative and Organised: Proficient in content creation, with a knack for slick editing, engaging design, and clever wordsmithing.
4. Collaborative Approach: A team player, dedicated to building strong relationships internally and externally.

Desirable Skills

1. CRM Experience: Familiarity with donor databases and CRM platforms.
2. Platform Familiarity: Experience with tools like Mailchimp, Google Analytics, and Hootsuite.
3. Media Relations: Background in media relations or managing campaigns involving journalists.

Remote Work & Travel

This role offers remote work flexibility, with occasional travel required. Quarterly visits to Bristol and an annual trip to one of our project countries will be expected.

Key Metrics for Success

1. Growth in regular givers and one-off donations.
2. Increased engagement on digital platforms.
3. Income generated from digital fundraising campaigns.
4. Strengthening relationships with major donors and media.